Information Technology For Development Jobs in Miami

Embark on a Journey That Makes a Difference.

At Generali Global Assistance (GGA), every day is an opportunity to help people explore the world with confidence. We're not just in the business of protection—we're in the business of adventure and peace of mind. Whether it's a backpacker trekking through the Andes, a family cruising the Mediterranean, or a solo traveler chasing the Northern Lights, we're there to ensure their journey is safe and supported. From assisting with emergency medical claims to guiding customers through trip disruptions or ID theft, your work helps turn travel challenges into stories of resilience.

Set Sail on a Career Path to Success.

Our teams value curiosity and collaboration while priding ourselves on fostering a welcoming and inclusive atmosphere for our employees. Elevate your journey through our internal programs, including:

• Diversity, Equity, and Inclusion (DEI) Committee
• Career pathing and Individual Development Plans
• Internal training and intern opportunities
• Women in Business Mentorship Program
• Employee awards and recognition
• Education and professional development assistance program

Passport to Perks Includes:

• Generous Employer contribution for health, dental, and vision insurance
• Paid Maternity and Paternity Leave
• Scholarship Program for Employee Dependents
• Company match on 401k
• Employee Assistance Program (EAP)
• Company paid short-term and long-term disability insurance
• Company paid life insurance
• Voluntary Pet Insurance
• Voluntary Legal Benefit
• Discounts on travel insurance
• Time off policies including vacation days, sick days, personal days, holidays and volunteer days (VTO)

Your Role on the Expedition:

Leads the day-to-day operations of the GGA Travel Assistance department, delivering seamless, high-quality assistance to travelers when they need it most. Oversees performance management, quality assurance, and knowledge management for a dynamic team of 30+ professionals operating in a fast-paced, customer-centric environment. Partners closely with Medical, Claims, and cross-functional internal and external stakeholders to ensure safe, timely, and compassionate support throughout the traveler journey. This role reports to the Director of Customer Service.

Chart Your Course:

• Lead day-to-day Travel Assistance operations, ensuring timely, high-quality service and positive customer outcomes
• Partner closely with Medical and global Travel/Medical Assistance teams to optimize processes, handoffs, and customer safety
• Oversee operational execution to meet service levels, quality standards, and case resolution targets
• Manage, assign, and prioritize team workloads; monitor performance across all Travel Assistance services
• Drive achievement of KPIs related to quality, customer satisfaction, productivity, timelines, and team performance
• Coach, develop, and engage staff through regular performance reviews, case/call calibrations, and targeted training
• Monitor individual and team performance metrics daily, weekly, and monthly; report on trends and outcomes
• Own performance measurement, reporting, and continuous improvement initiatives for the department
• Support Travel Assistance claims processing as needed
• Build and maintain strong vendor and partner relationships
• Serve as escalation point for sensitive or complex customer and partner issues, escalating to senior leadership when required
• Conduct regular quality assurance reviews on active and closed cases
• Prepare and present monthly operational, quality, and case management reports to senior leadership and clients
• Identify training needs and partner with Ops Development to support onboarding and ongoing skill development
• Conduct annual performance reviews for Supervisors and Assistance Coordinators
• Advise the Director, CSD on staffing, hiring, development, performance, and adherence to company values
• Foster a high-performance, customer-focused culture with a proactive, can-do mindset
• Maintain up-to-date knowledge of policies, procedures, and best practices
• Perform additional duties as assigned

Your Ticket to Success:

Required Qualifications:

• High School Diploma or Equivalent (GED) required.
• Prior knowledge and experience in healthcare, travel insurance and multi-lingual Assistance/Call Center environments.
• Professional and experienced Medical Network Management skills with deep local and cultural knowledge
• Minimum 5 years of prior experience
• Prior experience in ISO or other Quality Assurance Management programs is highly desired
• Excellent verbal and written communication skills and ability to manage and prioritize multiple tasks.
• Excellent interpersonal skills necessary to interact positively with partners, providers and professional staff. Must represent the organization in a professional and knowledgeable manner
• Has strong customer service focus, decision making, planning and organizing skills

Preferred Qualifications:

• Multilingual with excellent English language skills preferred
• Bachelor's Degree in Management and Organizational Development or equivalent work experience

Position Coordinates:

This is a hybrid role based out of our Pembroke Pines, FL office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week.

Time for Take-off:

While there is some flexibility in the hours, this position will be Monday-Friday during regular business hours (approximately 8:00am-5:00pm). Occasional overtime may be required according to business need.

One team. Every destination.

Generali Global Assistance is proudly part of the Europ Assistance Group and our products utilize a number of corporate and product brands. The brands for our North American team include the following:

• CSA: US travel insurance brand for retail, tour operator, cruise and lodging partners. Learn more here.
• Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
• GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here.
• Iris, Powered by Generali: identity and digital protection solution. Learn more here.

Explore new horizons – apply today!

Don't meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

California Residents - Privacy Notice for California Residents Seeking Employment with Generali Global Assistance is available here: Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company's Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.

We are currently in search of a Bilingual Towing Equipment Sales Representative to engage with and support our towing industry clientele in the Miami Dade County area. As a family-owned enterprise boasting several branches across Florida and Tennessee, our expertise lies in offering a comprehensive suite of sales, service, and parts for tow trucks of various sizes and models. Your role will be pivotal in forging enduring connections with clients, assisting them in selecting the perfect towing equipment to meet their unique needs. Our compensation package, which includes a base salary plus commissions, is designed to generously reward exceptional performance.

Responsibilities:

• Proactively market a wide array of towing equipment to both new and existing clientele.
• Evaluate customer's current equipment for potential trade-ins, offering expert advice.
• Develop and strengthen relationships with towing service providers throughout Miami Dade County.
• Address and resolve customer concerns and complaints efficiently.
• Consistently report on potential leads and daily activities to the Sales Manager in Florida.
• Remain informed about the latest towing equipment and industry trends.
• Show dedication to self-improvement and professional growth through feedback.

Skills:

• Demonstrated experience in sales with a proven track record of success.
• Knowledge of automotive or heavy machinery, preferably with a CDL (Commercial Driver's License), or the ability to obtain one after employment.
• Bilingual proficiency in Spanish and English is required.
• Skilled at building and maintaining effective business relationships.
• Highly motivated individual with a passion for achieving and surpassing sales targets.
• Exceptional communication abilities, coupled with strong negotiation skills.
• Open to receiving constructive feedback and committed to continuous professional development.

We’re searching for a driven, high-performance Sports Medicine Sales Representative to sell and support orthopedic and sports medicine solutions in a fast-paced surgical environment.

If you thrive in the OR, love winning, and know how to build strong clinical relationships — this role is for you.

***Disruptive technology, FDA approved and Equity Opportunity

What You’ll Do

• Drive revenue and exceed territory sales targets
• Manage and grow hospital and surgeon accounts
• Provide hands-on technical support in the operating room
• Deliver product demos and in-service training
• Execute strategic territory plans and track market growth

What You Bring

• Bachelor’s degree required
• Proven sales success - Orthopedic Space
• Strong communication and negotiation skills
• High energy, self-motivated, competitive mindset
• Willingness to travel and work in demanding surgical settings

Calling All B2B SALES Entrepreneurs!

Talus Pay is an end-to-end payments solution provider on a mission to change the payments economy! Our solutions approach centers around our company values:

• Forge Trust
• Customer First
• Innovate to Win
• Succeed Together
• Foster Simplicity
• Embrace Inclusion

Be an entrepreneur:

As a Solution Consultant at Talus Pay, you get to set appointments and interact with businesses of all sizes, across all industries and offer them something that will save them money and make their business more efficient. You will also have the opportunity to sell outside your market. In your role, you will be developing and selling new business through business walks, networking, and referral programs.

· Why merchants choose Talus Pay video: · Talus Pay culture video: does a great Solution Consultant do?

We’re looking for energetic, tech-savvy, results-driven sellers for a field-based Solution Consultant position on the short-sales-cycle merchant services sales team. You will be able to offer a super customizable and dependable point of sale system designed to drive business efficiency, take more kinds of payments, help protect business and customer payment transactions, and grow business with our suite of value-added products.

What You Will Do

· Generate your own leads in this business-to-business environment (B2B), which may be complemented by referrals obtained from working relationships you build and develop.

· Retain clients by building relationships and growing portfolios through relationship management and cross consulting.

· Represent the values of embodying the highest ethical standards and treating others with dignity, respect, and genuine concern.

· Able to commit fully to our 12-week program without interruption.

What You Will Need To Have

· Prior experience in a quota driven self-sourcing sales environment for small to medium size clients.

· Experience with cold-calling and self-sourcing leads.

· Experience developing a plan to effectively build your pipeline and generate top line revenue growth.

· Entrepreneurial mind set and Self-Starter is a must.

How our outside Solution Consultant (B2B Sales) are compensated: NO Cap on Earning potential.

• Guarantee base pay!
• Monthly commission income - High residual split
• Bi-weekly new account signing bonuses

What we provide our outside Solution Consultant (B2B Sales):

• 401k with Company Match
• 25x residual vesting buyback
• Complete Benefits Package
• Paid Training (field, virtual and classroom)
• Monthly Performance Incentives
• Mileage Reimbursement
• Company issued Tools
• Trips/Recognition Programs

Are you an entrepreneur? Your next step starts now. Apply now and let’s connect.

Check out this video for the Insider scoop about this opportunity: Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to sit for extended periods of time and tolerate unpredictable work hours. The employee is frequently required to walk; use hands and fingers to feel, handle, or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to focus. In addition, the job requires employees to have the ability to hear and communication to customers and co-workers throughout the day for extended periods.

Mental Requirements:

The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; work and deadlines may impose pressure on a routine and frequent basis, substantive contacts with people in stressful situations, delicacy and unpredictability of contacts routinely may create significant/constant stress. Talus Payments is an EO Employer – Veterans/Disabled and other protected categories. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. This description reflects managements’ assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned.

Manufacturing Engineer

Owen Daniels is currently partnered with a world leader in aerospace technology. They are a global brand who covers the full lifecycle of aircraft components, including design, manufacturing, and in-service support. They are currently seeking a Manufacturing Engineer for their MRO facility in Miami, FL.

Key Duties/Responsibilities

• Support design, implementation and review of manufacturing processes
• Take responsibility for manufacturing and assembly of both new and existing products
• Improve manufacturing and test processes - optimize for quality, cost and safety
• Lead fixture and tooling design - both for 3d printing and machining
• Ensure procedures and processes comply with regulations
• Interface with customers on investigation and repair projects as required
• Run and be part of improvement projects
• Constantly work on driving improvements, innovations and growth opportunities

Experience Required

• 4- year University Degree
• Aerospace industry experience
• 2+ years Manufacturing Engineering experience
• Experience within fixtures/tooling design - 3D CAD

Key Details

• Competitive salary and bonus
• Generous PTO and 13 paid public holidays
• 401(k) match
• Comprehensive health benefits including paid parental leave
• On-site position in Miami
• Bachelor's degree essential

Due to US Government/DoD restrictions candidates must be US Citizens only.

The Director of Quality & Regulatory Affairs (DQRA) is responsible for assisting the Chief Quality Officer (CQO) with the execution of the SFDN Quality Management System including continual quality improvement throughout the organization. Directs the development, implementation and monitoring of quality systems and regulatory compliance related to internal standards, industry standards, state, local and federal regulations, departmental and organizational goals and processes. Assist with the overall direction for consistency and training for those managed. The Director serves as an advocate and resource for quality programs and provides interpretations of regulations and standards for consideration in the formulation of business strategies related to organ, tissue, and ocular recovery as well as administrative operations.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Directs, manages, and provides oversight for all activities related to the Quality Management System (QMS) and performance improvement.

o Develops and maintains a quality plan to ensure the best service possible. Oversees the implementation of the SFDN’s QMS. At a minimum, activities will include and are not limited to Licensing, Performance Improvement, Customer Complaint, Planned Deviation, Corrective Action/Preventive Action, Auditing, Document Control, Chart QA, Validation, and Death Record Review Systems.

o Promotes quality assurance with the expectation of accurate donor medical records and data elements, and validation of all performance data.

o Implements, monitors and reviews systems and programs instituted to provide consistent adherence to policies related to organ, tissue and ocular recovery, laboratory, and administrative operations.

o Responsible for the administration of the electronic quality management system platform.

• Ensures organizational compliance with regulatory standards including AHCA, AOPO, OPTN/HRSA, CDC, and CMS. Ensures all regulatory and governmental licenses are kept current.

a. Monitors and analyzes information release and activity pertaining to federal, state, and industry standards as it relates to regulatory compliance and organizational operations.

b. Ensures policies and procedures reflect regulations and standards and collaboratively leads the revision of policies and procedures, as needed to reflect any applicable regulatory changes.

• Will be listed as the Patient Safety Contact with OPTN/HRSA as well as serve as the Patient Safety Officer.

a. The Patient Safety Officer will be responsible for monitoring and investigating patient safety events in real time, serving as the first point of contact for families, hospital partners, and HRSA; documenting and reporting incidents and adverse events to OPTN.

• Develops, oversees and maintains a quality plan that aligns to the SFDN Quality Manual and Quality Excellence Program (QEP) in order to advance the SFDN mission and core purpose.

• Deploys and maintains an effective QMS to foster a culture of continuous improvement through data analysis in collaboration with all SFDN departments.

a. Promotes use of the organization’s quality improvement process by evaluating, improving, improving workflow, and maximizing process efficiencies.

• Assists in the development and analysis of all statistical performance measurements of organ, tissue, and administrative operations, and quality and regulatory compliance throughout the organization. Conducts ongoing monitoring and data analysis, trending and reporting of the quality management systems including but not limited to occurrences (non-conformances), planned deviations, customer complaints, sentinel events, and adverse reactions and outcomes. Identify opportunities for improvements.

a. Reports meaningful data related to activity levels, quality measures, and regulatory compliance to SFDN leadership, staff, advisory board members, and various stakeholders.

• Collaborates with other organ, tissue and recovery agencies to keep current on industry best practices and works to deploy the same in the organization.

• Represents SFDN at various meetings and conferences including the Association of Organ Procurement Organization (AOPO). Promotes SFDN and the brand through actively participating and presenting at these conferences.

• Manages the selection, training, development, and performance of assigned staff to retain a motivated, professional workforce for the department.

• Recruits and selects applicants for job vacancies considering the requirements of the job and the skills/abilities of the applicants.

• Establishes and communicates job responsibilities as well as employee performance expectations to assure mutual understanding of desired results.

• Identifies training and/or development opportunities that will assist the employee in achieving enhanced job performance and/or career objectives.

• Constructively coaches and counsels for success to seek optimal employee performance.

• Builds support and alliances between and among departments to promote the organizational core values.

• Conducts performance reviews in alignment with job expectations, as well as reviews salary accordingly.

• Develop and maintain an internal audit program to ensure the application of organization policies and procedures as well as the adherence to applicable regulatory and accrediting regulation and standard requirements in the actions of the organization.

a. Oversees all phases of audits initiated by regulatory agencies and external customer-initiated audits.

b. Liaison for formal resolutions to compliance concerns brought forth by auditors including regulatory bodies.

c. Oversees all phases of the organization’s qualification audits of its vendors.

• Maintains the document control system for the organization

a. Assists in the review, creation, update, and maintenance of all organizational standard operating policies and procedures. Ensures that all policies and procedures are in compliance with applicable local, state, federal, and industry standards and regulations.

b. Utilizes the electronic quality management system platform to maintain the document control system for the organization’s-controlled documents.

c. Ensures all staff receive and adequately complete read acknowledgement training on all relevant controlled documents.

• Manages the non-conformance reporting system to ensure adequate and effective corrective and preventive actions are taken.

• Oversight for positive serology reporting in accordance with local, state, and federal regulations and accrediting standards.

• Oversight for organizational training related to quality tools through internal and external sources.

• Plan and uphold departmental budget through strategic planning in collaboration with Senior Leadership Team to support the goals of the organization.

• As appropriate, develops or assists in development of verification or validation of equipment, processes, and electronic systems.

• Perform other duties as assigned.

• Employees must adhere to and remain in full compliance with South Florida Donor Network’s Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334.

SKILLS & ABILITIES

Education: Bachelor's Degree in business or healthcare field; Master’s Degree preferred; years of experience may be considered in lieu of education.

Experience: Two to four years related experience in organ/tissue/ocular donation or healthcare related field and in supervision or management of others

Computer Skills: Knowledge of MS office programs

Certificates & Licenses: Six Sigma Black Belt, but not required. ASQ required

Other Requirements: None

Summit Solutions New York is expanding operations to Miami, Florida, and we are looking for motivated individuals to join our growing outreach team as Charity Sales Representatives.

In this role, you will represent nationally recognized nonprofit organizations through community outreach and face-to-face fundraising campaigns, helping raise awareness and generate support for meaningful causes.

This is an excellent opportunity for individuals who enjoy working with people, building communication skills, and contributing to purpose-driven campaigns while gaining professional sales and leadership experience.

Schedule - FULL TIME Monday-Friday 9AM-6PM

Key Responsibilities

• Represent nonprofit partners through in-person outreach campaigns

• Engage with members of the community and communicate the mission of each organization

• Educate potential supporters about ongoing charitable initiatives

• Build positive relationships while maintaining professionalism and integrity

• Meet daily and weekly fundraising or engagement goals

• Participate in team training sessions and development workshops

• Track outreach activity and campaign performance

Qualifications

• Strong communication and interpersonal skills

• Positive attitude and willingness to learn

• Ability to work in a team-oriented environment

• Comfortable speaking with new people throughout the day

• Previous customer service, sales, hospitality, or community engagement experience is helpful but not required

What We Offer

• Structured onboarding and training program

• Weekly base pay, commission and additional performance-based bonuses

• Leadership development opportunities

• A supportive and collaborative team culture

We are looking for motivated individuals who are ready to grow professionally while contributing to impactful nonprofit initiatives!

Macdonald & Company is proud to partner with a leading private real estate credit platform to appoint an Analyst / Associate to its Originations team, based in Miami.

The firm is a fund manager that operates a series of discretionary private equity funds focused on real estate lending. They specialize in structuring loans for mid-market transactions in need of special situation or creative financing solutions. With over $1 billion of assets financed, they are one of the leading private lenders in the Southeast and Central U.S., offering a collegial work environment with an entrepreneurial team and flat organization structure that promotes growth and long-term retention.

Position Overview

This role sits within the firm’s Originations group and will play a critical part in supporting the underwriting, structuring, and execution of new loan investments. The successful candidate will be involved throughout the full deal lifecycle, from initial screening and underwriting through due diligence, documentation, and closing.

This is an investment-focused position offering exposure to transaction structuring, credit analysis, and direct borrower interaction within an active and growing private credit platform.

Key Responsibilities

• Underwrite and close high yield real estate debt investments including pre-development land loans, bridge loans, and construction loans across all asset classes
• Interface with potential borrowers and clients to screen, negotiate and structure new opportunities
• Collect, analyze, summarize, and organize all diligence materials provided on multiple transactions simultaneously, including entity documents, 3rd party reports, financials, title, entity/property searches, and construction review
• Oversee and coordinate the due diligence of each transaction including credit underwriting, analysis of third-party reports, and oversight of transaction structuring and documentation
• Work closely with outside legal counsel to negotiate and structure term sheets, loan documents, and other applicable legal documentation

Qualifications

• Bachelor’s degree in Finance, Real Estate, or related discipline
• Approximately 1–2 years of relevant real estate experience
• Exposure to underwriting and structuring debt or equity investments and demonstrate strong financial modeling capabilities.
• Experience within a real estate private equity firm, debt fund, commercial bank, or development platform
• Strong underwriting and financial modeling skills
• Ability to assess risk and think critically about capital structures
• Strong organizational skills and attention to detail
• A proactive, entrepreneurial mindset suited to a flat, growth-oriented team