Information Technology For Development Jobs in Miami Lakes

Aircraft Technology, Inc., (ATI), a subsidiary of HEICO Corporation, is an FAA/EASA Part 145 Repair Station. ATI supports a wide range of rotary and fixed wing components found on both commercial and military platforms around the world.

The Quality Manager (QM) will be able to perform comfortably in a fast-paced, deadline-oriented FAA 145 environment. Candidates must demonstrate the ability to successfully execute multiple complex tasks simultaneously; as well as the ability to work effectively both as a team member and independently. The candidate must be capable of quickly learning and using technology concepts and methods to support maintenance operations, with the flexibility to support multiple changing project needs.

• Responsible for the managing of the company's Quality Assurance/Control functions this includes the daily managing of the incoming, in-process, NDT, and final inspection activities.
• Works with Engineering and Production with new repair capability.
• Provides periodic detailed quality reports to the General Manager as requested for use in monitoring progress, annual budgets, staffing, and efficiency.
• Must have a high sense of urgency and the ability to meet schedule requirements.
• Responsible for technical data and ensuring currency.
• Represents the company during customer visits, audits, and meetings.
• Ensures all Quality Control metrics are met.
• Implements systems to minimize downtime by reducing production rework and recalls.
• Must be able to read and understand Service Bulletins, service letters, and Airworthiness Directives approved by the FAA or industry-accepted standard practices.
• Ensures quality processes are followed based on FAA regulations and manual procedures.
• Interprets quality assurance philosophy to key personnel in the organization.
• Establishes inspection procedures for receipt of materials, in-process, and final acceptance activities.
• Responsible for all the reports of Quality inspections, results, corrective actions, and recommended preventive actions.
• Reviews Quality efficiency and approves time.
• Organized and able to prioritize work activities to meet production schedules.
• Recommends tools and equipment to operate the business.
• Responsible for compliance applicable to regulatory requirements.
• Writes, updates, and maintains SOPs (Standard Operating Procedures) for the Quality Assurance Program.
• Manages the outside vendor program.
• Manages inspectors to accomplish inspection activities.
• Ensures that the processes implemented for the Quality Control systems are being maintained.
• Define test standards and specify test equipment and procedures.
• Participate in design review meetings to contribute quality assurance requirements and considerations.
• Supervise and train all members of the quality control department to ensure their expertise and productivity.
• Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
• Works with Customer Service to coordinate inspection and acceptance activities.
• Review Quality requirements with customer representatives to ensure compliance.
• Maintains a working knowledge of government and industry quality standards.
• Review contractually required documentation for accuracy and completeness.
• Performs special assignments related to product support requiring the gathering and analysis of data.
• Establish and maintain calibration procedures for instrumentation to assure traceability of instrumentation.
• Responsible for warranties and customer complaints.
• Audits technical and managerial processes to ensure compliance.
• Manages the scrap program.
• Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners, suppliers, and direct reports.
• Manages, develops, and motivates employees.
• Provides education and coaching on the Quality System.
• Responsible make airworthiness determinations on behalf of the company.
• Managers the daily activities of the QC Supervisor.
• Manages the safety program.
• Perform other duties, as required.

Employment Type: Full-Time, Mid-Level Department: Office Support

CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery.
• Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.
• Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity.
• Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content.
• Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers.
• Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts.

Qualifications:

• Previous experience in a customer service role, with a strong focus on client satisfaction and support.
• Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
• Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).
• Experience with electronic recordkeeping systems or document management platforms.
• Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.

Ideally, you will also have:

• College Degree

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Join our team and become part of government innovation!

Cashera is a technology-driven fintech funding platform serving gig workers and small businesses across the United States.

With over $1 billion funded across its group's portfolio, Cashera combines technology, data, and industry know-how to deliver fast, flexible finance solutions for small and medium-sized enterprises.

Job Summary

We are seeking a dynamic and detail-oriented Paralegal to join our legal team. In this role, you will provide essential support across a variety of legal practice areas, ensuring efficient case management, thorough research, and precise document preparation. Your proactive approach and organizational skills will help facilitate smooth legal operations, enabling our attorney to deliver exceptional service to clients. This position offers an exciting opportunity to develop your legal expertise in a fast-paced, collaborative environment.

Responsibilities

• The Paralegal at Cashera will support the legal and compliance functions by drafting and reviewing contracts, financing agreements, and internal policies; conducting legal and regulatory research relevant to fintech and commercial finance; managing legal documentation, case files, and contract workflows; coordinating signatures, deadlines, and due diligence activities; preparing filings, reports, and licensing materials; and serving as a professional liaison between Legal, Compliance, Operations, and external partners. The role ensures accuracy, organization, and regulatory adherence across all legal processes within Cashera's fast‐paced, technology‐driven environment.

Skills

• Proven experience as a paralegal or in a legal administrative role with familiarity in multiple practice areas
• Proficiency with document management systems; excellent organizational skills for managing large volumes of files and data entry tasks.
• Exceptional writing skills for drafting legal documents and correspondence; keen proofreading abilities to ensure accuracy.
• Ability to handle multiple projects simultaneously while maintaining attention to detail under tight deadlines.

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Supports the development of the overall operational strategy for ChenMed, aligning with the company's strategic goals and objectives.
• Helps establish and monitors key performance indicators (KPIs) across all operational areas, including patient satisfaction, efficiency, quality, and cost-effectiveness.
• Helps develop and implement data-driven decision-making processes to identify areas for improvement and track progress towards operational goals.
• Works cross-functionally to identify, analyze, and address critical operational challenges, such as bottlenecks, inefficiencies, and quality gaps.
• Supports the implementation of innovative operational solutions, such as automation, technology, and process re-engineering, to enhance efficiency and effectiveness.
• Maintains a deep expert knowledge of ChenMed’s Center and Leader Playbooks to answer any questions from field leaders or staff regarding operational processes, as well as performance excellence reporting, tools, or training.
• Supports and manage organizational change initiatives related to operational transformations, ensuring smooth and effective transitions.
• Delivers leadership training programs focused on operational excellence, change management, and continuous improvement methodologies.
• Performs other duties as assigned and modified at manager’s discretion.

• Advanced-level business acuity
• In-depth knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques and methods
• Driven, strategic, motivated, and has a forward-leaning approach to business
• Strong analytical and critical thinking/problem solving skills, with the ability to identify areas of improvement and implement changes effectively
• Ability to analyze data and metrics to create actionable items for leaders to optimize and implement
• Commitment to data-driven evaluation of initiatives and service levels
• Strong business acumen and presentation skills
• Exceptional learning agility and servant mindset
• Exceptional written and interpersonal communication skills
• Strong desire and willingness to provide both consultative/advisory support and hands-on execution
• Strong process and meeting facilitation skill
• Ability to structure ambiguous problems, think creatively, and lead teams to generate solutions
• Ability to effectively operate in a fast-paced, ambiguous and evolving team environment
• Mastery skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position
• Ability and willingness to travel locally, regionally and/or nationally, up to 20% of the time; flexible to work evening, weekends and/or holidays as needed
• Spoken and written fluency in English
• This job requires use and exercise of independent judgment

• BA/BS degree in Business Administration, Public Health or a related field preferred OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis
• A minimum of 4 years of relevant experience in operations, strategic planning, business development, and/or management consulting.
• Healthcare experience preferred.
• Master’s degree in business administration, public health, or a related field preferred.
• Experience with Lean Six Sigma highly desirable, preferably at a green belt or higher.
• Project management experience highly desirable.

PAY RANGE:

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

Executive Relationship Officer or EXRO (yeah, we made the title up! and you get to write the job description)

This opportunity is for the person who's had success and wants to help build lasting change as a Strategic Pharma Industry Advisor.

Intrigued?

In a nutshell, it's about helping to bring a transformational technology disruptor to market.

Luminari has built a proprietary AI LLM that compresses clinical trial protocol development from an average of 8 weeks to just 8 minutes—WITH regulatory-grade accuracy, trained on 10,000+ FDA submissions. This shift isn't an incremental improvement; it's a fundamental transformation of how drugs reach patients.

We are looking for an Industry Savvy Champion. This opportunity is not 'a job' or 'a consulting gig', not even 'a board member seat' yet. We're looking for someone to champion our effort, open a few key doors, validate us with credibility we haven't had a chance to prove emphatically just quite yet, and help us build something that becomes the STANDARD in Pharma AI.

You Have:

• Launched drugs - you understand the regulatory process from IND to NDA/BLA
• Built or managed clinical operations teams at scale - you've overseen 10+ simultaneous trials.
• Navigated FDA, EMA, and global regulatory agencies- you know how to get things approved.

You're currently interested in:

• The AI revolution, but skeptical of the hype, and you want to see the real product before you commit.

You believe:

• Your decades of experience are worth more than a consulting day rate—they're worth equity in something transformational.

You bring:

• 20+ years in Pharma, biotech, or CROs. You've launched products, navigated regulatory nightmares, built teams, closed partnerships, and probably have a Rolodex that would make a McKinsey partner jealous.
• Motivation beyond money - you're financially stable, maybe thinking about retirement, or already there.
• A legacy mindset - you want to build something that outlasts you.
• A drive where Impact matters more than title - you'd rather change the industry than manage a P&L.

This opportunity is:

·        This is an invitation to co-build the infrastructure that will reshape how the pharmaceutical industry develops drugs.

• Real technology and the product – LumiPath™ is built, it works, and it's demonstrably better than the status quo.
• Real mission - every protocol we help generate gets therapies to patients faster.

The Luminari CRO Team will work behind you:

• An experienced CEO and a team that has over 50 years of deep, aligned pharma experience.
• We are NOT a "couple of Stanford kids who think 'healthcare is broken' and have never filed an IND".
• A Team that has more than a two (2) year head start in AI technology for regulatory solutions.

What you get:

In return, you get equity in what industry analysts believe will become a multi-hundred-million-dollar company, visibility as one of the architects of the AI-powered clinical trial era, and the satisfaction of knowing you helped accelerate therapies to patients who are running out of time. And, oh yes, a way to put the finishing touches on your professional legacy in this space.

How to Start the Conversation

Rather than the traditional resume model, simply send us an email with:

1. Why are you interested in this opportunity, and why now? (75-100 words max, or be different and send a 120 sec. video): You could do many, many other things with your time and credibility. Why are you interested in this role?
2. Tell us about your biggest skepticism (100 words max): What's the thing that makes you think "this probably won't work"? - We'd rather address it upfront.
3. A link to your LinkedIn profile and/or personal website.

Send to:

Subject: "Champion Role - [Your Name] - Let's Talk"

We'll set up a call within 48 hours if there's a mutual fit.

Check us out on the web: Luminari or visit our LinkedIn page: Luminari CRO

Luminari CRO

8 weeks to 8 minutes.

Let's make it the standard.

Lead Millwork Estimator

Build the Best Preconstruction Team in Florida

Location: Miami, FL (In-Person)

Department: Preconstruction / Estimating

Reports to: Founder & CEO

AWM Group is a high-end custom architectural millwork company delivering complex interior environments for luxury residential, hospitality, and commercial projects. As we scale, we are building a world-class preconstruction organization—and we are looking for a senior leader to own and elevate it.

This is not a takeoff-only role. This is a leadership position.

Own and professionalize AWM’s estimating and preconstruction function. This role is responsible for building and leading a scalable, best-in-class estimating department—leveraging people, process, and technology to set a new standard for the millwork industry in Florida.

Your mission:

Department Leadership

• Lead and structure the estimating function
• Define standards, templates, and workflows
• Build a scalable preconstruction system
• Mentor and grow junior estimators

Project Estimating

• Perform detailed takeoffs and pricing for custom millwork
• Analyze drawings, specs, and design intent
• Identify risks, gaps, and constructability issues early
• Develop clear scopes, assumptions, and alternates

Strategic Preconstruction

• Partner with Sales, PMs, Engineering, and Operations
• Align estimates with real production and installation methods
• Improve hit rate without eroding margin
• Build historical cost data and feedback loops

Client & GC Interface

• Support clarifications, value engineering, and precon conversations
• Help position AWM as a professional, reliable partner

• 8–15+ years in architectural millwork estimating
• Deep understanding of custom casework and specialty interiors
• Strong grasp of materials, fabrication, and installation drivers
• Strategic thinker—not just a counter of parts
• Experience building systems and mentoring others
• Clear communicator with leadership presence
• Spanish a plus

Technology & Systems Proficiency (Required)

• Extremely proficient with document-sharing and collaboration platforms
• Fully fluent in:
• Microsoft Office (Excel, Word, Outlook)
• Google Workspace (Docs, Sheets, Drive)
• Comfortable working inside ERP and CRM systems
• Expert user of digital takeoff and markup tools, including:
• Bluebeam Revu (required)
• Other takeoff platforms a plus
• Able to organize, version, and control large volumes of drawings and data with precision

• Full-time, in-person role based in Miami, Florida
• Candidate must live in South Florida or be willing to relocate
• Close collaboration with leadership, engineering, and operations
• Occasional project and factory visits

Base Salary: $110,000 – $150,000 per year

(Commensurate with experience and leadership level)

Performance incentives tied to hit rate, margin quality, and preconstruction excellence.

If you are a senior millwork estimator who wants to build something enduring—not just price jobs—AWM is the place to do it.

Location:        Miami, FL

Job Title:        Construction Project Manager

Report To:      Senior Vice President of Development & Ventures

Function:       Development

Job Type:       Regular/Full Time

About Trilogy

Trilogy Real Estate Group, together with its affiliates, is a vertically integrated developer, investor, and operator of multifamily and commercial real estate assets in U.S. markets. Since 2002, the principals of Trilogy have successfully completed over $5.5 billion in real estate transaction volume. Trilogy has a proven expertise in timing real estate cycles and sourcing and managing outstanding real estate investments in major markets around the United States.

Job Summary

Trilogy is seeking a highly motivated and detail-oriented Project Manager to support the Miami development team, with additional collaboration and support provided to the Chicago office as needed. This role will be responsible for overseeing projects across both pre-construction and active construction phases, ensuring overall project execution from inception through closeout. Trilogy is actively expanding its development platform in South Florida, with a focus on large-scale, urban infill multifamily and mixed-use projects. The ideal candidate is proactive, analytically strong, and comfortable operating in a fast-paced development environment. This position is designed for a strong construction professional seeking to transition from the general contractor side to an owner-developer platform.

Key Responsibilities

• Lead day-to-day budget management, cost tracking, and forecasting, providing recommendations to senior leadership for approval
• Lead pre-construction efforts including budgeting, bid leveling, and scope alignment
• Manage active construction projects, ensuring adherence to timelines, quality, and cost objectives
• Independently analyze pay applications and change orders, validating scope alignment and quantities prior to recommendation for approval
• Review baseline schedules and monthly updates, including milestone tracking, critical path analysis, and proactive planning. Identify critical path risks and evaluate recovery strategies
• Coordinate effectively with general contractors, architects, engineers, consultants, and municipal agencies
• Identify and proactively mitigate project risks
• Ensure compliance with contracts, drawings, specifications, and local regulations
• Support project closeout activities including punch list management, turnover documentation, and final reconciliations
• Coordinate with development and asset management teams to ensure alignment between underwriting assumptions and construction execution

Qualifications

• Bachelor’s degree in Construction Management, Engineering, Architecture, Real Estate Development, or related field (or equivalent professional experience)
• 5–8 years of construction experience preferred
• Ground-up multifamily or mixed-use construction experience required; high-rise experience required
• Demonstrated experience managing projects from pre-construction through final closeout
• Hands-on experience managing GMP contracts, reviewing pay applications, negotiating change orders, and controlling contingency usage
• Proven schedule management capabilities, including milestone tracking and short-interval planning
• Ability to read and interpret construction drawings and coordinate effectively with design and engineering teams
• Proficiency with construction management platforms and related technology tools
• Strong organizational, analytical, and written/verbal communication skills
• Ability to manage multiple projects and priorities in a dynamic development environment

Perks

• 100% employer paid medical, dental, and vision benefits
• A competitive 401k match
• Paid time off (vacation & sick) + company-paid holidays
• An annual wellness reimbursement program
• A flexible work environment
• The opportunity to work with talented, supportive, and innovative teams!

Trilogy Real Estate Group is an Equal Employment Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, or any other characteristic prohibited by federal, state or local law.

At Westminster, we pride ourselves on our four core values: Be Caring, Be Best in Class, Be Solution-Oriented, and Be Accountable. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the “4 Be’s”. Our team exemplifies what it means to live out these core values in our offices and at our communities day in and day out. Each new day is a learning experience at Westminster, whether it is the knowledge we bring, gain, or share during our journey together. Our team members are set up to aim beyond, achieve the utmost success, and for endless possibilities for growth. Come grow with us!

POSITION SUMMARY:

We are seeking an experienced and results-driven Regional Property Manager to lead and elevate operations across a multi-property portfolio within an assigned region. This role provides strategic oversight of property performance, team leadership, financial results, resident satisfaction, and asset value creation. You will guide Property Managers and on-site teams to deliver operational excellence while driving NOI growth and long-term portfolio success.

This position may be based in Florida, Alabama, Louisiana or Mississippi and requires regular regional travel.

WHAT YOU'LL DO:

Operational & Financial Leadership

• Provide hands-on leadership and strategic direction to Property Managers across all aspects of operations, including leasing, maintenance, inspections, capital projects, and resident relations.
• Drive maximum Net Operating Income (NOI) through disciplined expense control, revenue optimization, and proactive delinquency management.
• Partner with Property Managers to develop annual operating and capital budgets; ensure accurate, timely financial reporting and variance analysis.
• Review and analyze monthly financial statements, holding managers accountable for expense control and overall property performance.

Marketing & Revenue Growth

• Collaborate with the Marketing Team to develop and execute strategic marketing plans that maximize occupancy, rental income, and competitive positioning.
• Support leasing teams through guidance, coaching, and direct involvement when needed to achieve leasing and pricing goals.

People Leadership & Talent Development

• Recruit, train, motivate, and mentor Property Managers and on-site teams to build a high-performing culture.
• Conduct performance evaluations, salary reviews, and make staffing decisions aligned with operational goals.
• Ensure teams have the tools, resources, and budget clarity needed to succeed.

Compliance, Safety & Risk Management

• Ensure full compliance with company policies, procedures, and regulatory requirements.
• Develop, implement, and enforce safety programs that promote a safe environment for residents, staff, and visitors.
• Proactively identify and mitigate potential hazards such as lighting, fencing, pool access, trip hazards, and general site safety.

Asset Optimization & Problem Solving

• Identify opportunities to enhance property value through creative programs, service improvements, and operational efficiencies.
• Analyze existing and potential challenges; implement solutions aligned with ownership objectives and company standards.
• Oversee capital projects from planning through execution, ensuring quality, budget adherence, and timely completion.

Reporting & Communication

• Ensure all weekly, monthly, and quarterly reports are completed accurately and on time.
• Effectively communicate operational and financial data to senior leadership, including detailed variance explanations.

WHAT WE'RE LOOKING FOR:

Required Experience & Education

• Bachelor’s degree preferred.
• Minimum 5 years of Regional Property Management experience overseeing suburban, multi-site portfolios of 3,000+ units.
• Proven experience managing capital improvement projects.
• Strong understanding of on-site maintenance operations, vendor management, and contractor oversight.

Skills & Competencies

• Exceptional leadership, organizational, and time-management skills.
• Strong financial acumen with the ability to analyze budgets, ratios, percentages, and performance metrics.
• Sales- and marketing-oriented mindset with the ability to develop and evaluate market plans.
• Calm, confident decision-making under pressure or emergency situations.
• Excellent communication skills with the ability to present to managers, clients, and stakeholders.

Technology & Tools

• Experience with Yardi or comparable property management software highly preferred.
• High proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, OneNote, OneDrive/SharePoint).
• Experience using collaboration tools such as Teams, Zoom, and WebEx.
• Familiarity with Apple iOS devices and Windows-based PCs.

Other Requirements

• Valid driver’s license and state-required auto insurance.
• Real estate license where required by state regulations.
• Ability to travel overnight several times per month.
• Ability to walk up to three flights of stairs multiple times daily (approximately 5,000 steps/day), including in inclement weather.

Why Join Us?

This is an opportunity to lead with impact, shape operational excellence, and directly influence the success of a growing portfolio. If you thrive in a fast-paced environment, enjoy developing people, and are driven by results—we want to hear from you.

Ready to make your mark? Apply today and help us build something extraordinary.

Equal Opportunity Employer & Equal Housing Provider

Are you an experienced Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Business Analyst to work at their company in Miami, FL.

Position Summary: First point of contact for technical support inquiries received in the Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of technical requests. Requests consist of treasury, cash management, card and/or depository products, which are being operated by the client through the bank's electronic platform. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Work location is Miami Lakes, FL.

Primary Responsibilities/Accountabilities:

• Serve as a seasoned, proficient technical liaison between our systems to train, educate and support LATAM clients.
• Responsible for interfacing with med/high revenue clients.
• Provide technical systems and software support for the modification, implementation, or conversion of business systems.
• Support the process of translating business needs into formal Business Requirements deliverables.
• Act as liaison between business unit and software, hardware developers, and vendors.
• Participate in the design, development, and implementation of complex applications or systems, often using new technologies.
• Participate as an individual contributor on projects, completing activities as part of a team related to special initiatives or operations.
• Conduct discussions with Clients in a confident manner.

Qualifications:

• Portuguese and English required, Spanish a plus.
• 1-2 years Banking/Financial industry experience.
• 1 year of experience working with customers.
• Oral & Written Communication
• Active Listening
• Time Management
• Critical Thinking
• Relationship Building
• Collaborating
• Quality Assurance
• Problem Solving
• Multitasking (i.e., ability to navigate multiple computer systems while interacting with the customer)
• Microsoft Excel, Outlook, PowerPoint, Word
• Intermediate ability in computer skills.
• IT degree preferred or substantially equivalent experience.
• Preferred 3 years minimum experience with technical support or banking services
• Excellent communications skills, and ability to present to an audience.
• Ability to work under pressure in a team environment.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
• Comfortable receiving ongoing performance feedback and coaching.
• Comfortable with ongoing change and learning new technology/processes.
• Ability to analyze and resolve customer inquiries.
• Ability to provide a positive customer experience through creative solutions.
• Ability to engage with customers, begin a conversation, build rapport, and handle objections.
• Strong attention to detail

AKRIS is an international fashion house founded in 1922 in St. Gallen, Switzerland. Driven by the vision of Creative director Albert Kriemler, who designs sleek and effortless silhouettes for a discerning global clientele of women with purpose. The family-owned fashion house is renowned for its rarefied and innovative double-face fabrics, for pushing the boundaries of St Gallen embroidery and pioneering digital photo printing techniques.

Your impact to the business:

Your primary focus as a Sales Associate will be to grow the Ready-to-Wear business at our Shops at Bal Harbour location while also developing the handbag and accessories categories. With a passion for gracious service, a strong interest in fashion, refined styling skills, and solid product knowledge, you will work to build lasting client relationships. You’ll achieve this through mastery of product knowledge and selling ceremonies, as well as a thorough understanding of boutique operating processes.

You possess entrepreneurial spirit, passion for the brand, you can exemplify the company’s values and knowledge of the luxury/retail business. You have a passion for providing excellent service and you partner with the sales team and store leadership on key initiatives that support and drive sales and KPI targets.

Essential Functions:

• Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI)
• Demonstrate strong product expertise, engage clients through the details and stories of our product with a confident fashion voice
• Actively use styling and selling technology to deliver the customer experience and drive sales
• Build and maintain client book as well as gain new clients
• Resolves client issues in a timely manner
• Proficient and accurate use of the POS system
• May be responsible for opening/closing the boutique as needed
• Participate in in stocking the store
• Maintain visual merchandising standards per company VM standards
• Be a positive role model
• Always maintain professional communication with store management, peers and clients
• Participate in monthly meetings and trainings
• Maintain a professional appearance and follow AKRIS uniform guidelines

Knowledge and Skills:

• Passion for human relationships, luxury, fashion, art, and design
• Tech savvy; ability to use and learn different software programs
• Excellent communication (verbal and written) skills, demonstrated passion for working as a team and strong drive for business results

Requirements:

• Previous luxury/contemporary Retail sales experience
• Position requires prolonged periods of standing/walking around store or department.
• Ability to lift/move up to 25 lbs.
• Able to work a flexible schedule, including holidays and weekends
• RTW experience preferred but not required

AKRIS is an equal opportunity employer. We are proud to employ talent from many different backgrounds, experiences, and identities. We continue to work towards creating a workforce that represents the diversity of our clients and communities and we offer an inclusive environment of mutual respect where our employees feel included, developed, and heard