Information Technology For Development Jobs in Ludlow
246 positions found
About Guaranteed Rate Companies:
The Guaranteed Rate Companies is a leader in mortgage lending and digital financial services. Headquartered in Chicago, the Guaranteed Rate Companies has more than 7,000 employees in over 850 branches across the U.S., serving all 50 states and Washington, D.C. Since its launch in 2000, Guaranteed Rate Companies has helped more than 1 million homeowners with home purchase loans and refinances, with a total loan volume of more than $116 billion in 2021 alone. The company has cemented itself as an industry leader by introducing innovative technology, offering low rates and delivering unparalleled customer service. Honors and awards include: Top Lender for Online Service for 2018 by U.S. News & World Report; Best Mortgage Lender for Online Loans and Best Mortgage Lender for Refinancing by NerdWallet for 2021; HousingWire’s 2020 Tech100 award for the company’s industry-leading FlashClose℠ technology; No. 3 ranking in Scotsman Guide’s 2021 list of Top Retail Mortgage Lenders; Chicago Agent Magazine’s Lender of the Year for six consecutive years; and Chicago Tribune’s Top Workplaces list for seven consecutive years. Visit for more information.
Pay Range: $35,000-40,000 annually
Job Summary:
The central focus of a Business Development Coordinator (BDC) is to support one or more Vice President(s) of Mortgage Lending (VP) with a variety of
tasks related to increasing their production, efficiency and quality of work. A BDC's tasks are divided between 3 important components including 1)
Marketing support; 2) Business Plan and Referral Partner strategy; and 3) Follow up and communication with current and future lead sources.
BDCs are not licensed and may NOT perform any activity requiring a license. All marketing activities are performed under the supervision and guidance of
the VP they support, and in the VP's name. BDCs are not provided access or credentials to systems that are reserved for tasks that must be performed by
licensed employees, such as locking loans, taking applications, or holding themselves out as being able to perform those activities through independent
marketing or other avenues.
Essential Duties and Responsibilities:
- Help VP's add value and growth to their origination volume
- Idea generation and execution of the VP's business plan, including lead generation ideas and sources
- Attend, coordinate, plan and execute monthly events in coordination with the Marketing Department for Realtor and other partners to increase the VP'sbrand and relationship in the community
- Phone and email support including checking messages, return calls and correspondence, to maintain organized files and work environment
- Maintaining calendars and scheduling meetings, closings and creating calendar invitations, and following up timely with referral partners
- Contact and follow up with Realtors and referral partners, provide them marketing support, such as marketing materials, Gateless signups and thank you cards, and attend weekly Broker Open Houses with and on behalf of the VP they support
- Enter the VP's referral partners into the company's CRM, document and track the increase in lead sources and make suggestions for changes to the business plan
- Database management including coordinating monthly correspondence to borrowers who recently closed a loan
- Complete tasks in a timely manner and work amicably with others and the POD
- Other duties and responsibilities as assigned
Competencies:
- Excellent customer service skills and strong work ethic
- Exceptional verbal and written communication and listening skills with ability to communicate with multiple levels of management and influence others
- Ability to work a fast-paced environment that will require strong organizational skills and analytical acumen
- Excellent time-management skills and follow up and follow through with ability to multitask and meet deadlines
- Familiarity with mortgage industry and GRI loan processes
- Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment
- Proficient in Microsoft Office Suite including Outlook, and loan origination system (preferably Encompass)
- Ability to thing strategically to solve problems or challenges with loan files
Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.
The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).
Business Systems Analyst – Investment Management Technology (ETX)
(Hybrid, Boston)
Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.
The Opportunity
This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications.
Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects.
The Team
You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience.
The Impact:
The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.
This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments.
This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.
- Perform analysis of business process, procedures, data and rules
- Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity
- Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions
- Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization
- Proven technical leadership and mentoring skills
- Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives
- Candidates must combine an attention to detail with the ability to see the big picture
- Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization
- Proficient with standard documentation tools (Lucid Chart, Excel, Word)
- Capable of applying knowledge to handle all but the most complex problems independently
- Drives continuous improvement and efficiencies beyond own scope of responsibility
The Minimum Qualifications
- Bachelor's degree
- 8 + years of experience with designing and implementing complex solutions
- 5+ years of investment data experience with an understanding of systems and data management.
- 3+ years of experience with BlackRock Aladdin ABOR/IBOR
- 5+ years of experience with investment management systems (from front office to middle office, to back office)
- 5+ years of data analysis experience working with large data sets and multiple sources of data.
The Ideal Qualifications
Technical Skills
- Expert user of excel and proficient with SQL/Oracle query tools
- Experience with platforms like BlackRock Aladdin OMS is highly preferred
- Experiene with BalckRock Aladdin ABOR implementaion is preferred
- Ability to apply technical and business knowledge across multiple business functions
- Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product
- Skilled in interacting between internal business partners, internal IT teams, and offshore partners
- Ability to effectively estimate time to complete design and development tasks
- Influence design & architecture inclusive of technical (non-functional) requirements
- Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal)
- Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations.
- Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications
- Ability to quickly learn new technologies and platforms
- Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities
Soft Skills
- Self-managed and motivated individual with strong leadership skills.
- Excellent written, oral and presentation skills.
- Works with minimal oversight and proactively communicates status and risks to project leadership.
- Ability to work well in a team environment.
#LI-RK1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Infrastructure, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives.
This role will work with the Wealth Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following:
Partner with senior leaders to develop and maintain the Technology strategies & roadmap focused on Wealth Management
Technical evaluations and benchmarking of core application platforms, frameworks and technologies
Specification and publication of standards around application design and software engineering best practices
Thought leadership and active participation in conferences and research with strategic partners and academic institutions
Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options
Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes
Engage in SA problem solving, snapshots and full architecture documents
Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members
Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction
Bachelors degree in Computer Science, Engineering or related Technical degree
~8+ years of related IT Solutions Architecture or Technical Lead experience
10+ years of related IT Architecture or IT consulting experience
~ P referred job experience includes some knowledge of Insurance and Wealth Management
~ Financial Planning, Order Management, Lending, Wealth Investment Products, etc.
~ Understanding of the impact of IT on business results
~ Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization.
~ AWS/Azure Cloud Certification
~ Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs.
~ Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems.
~ Track record of designing architectural reference material
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents:
The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Infrastructure, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives.
This role will work with the Wealth Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following:
Partner with senior leaders to develop and maintain the Technology strategies & roadmap focused on Wealth Management
Technical evaluations and benchmarking of core application platforms, frameworks and technologies
Specification and publication of standards around application design and software engineering best practices
Thought leadership and active participation in conferences and research with strategic partners and academic institutions
Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options
Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes
Engage in SA problem solving, snapshots and full architecture documents
Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members
Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction
Bachelors degree in Computer Science, Engineering or related Technical degree
~8+ years of related IT Solutions Architecture or Technical Lead experience
10+ years of related IT Architecture or IT consulting experience
~ P referred job experience includes some knowledge of Insurance and Wealth Management
~ Financial Planning, Order Management, Lending, Wealth Investment Products, etc.
~ Understanding of the impact of IT on business results
~ Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization.
~ AWS/Azure Cloud Certification
~ Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs.
~ Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems.
~ Track record of designing architectural reference material
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents:
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
Enterprise Data Management (EDM) Development Engineer
Location: Remote - EST hours
About the Role:
We are seeking a skilled Enterprise Data Management (EDM) Engineer to join our Private Market data team. This role focuses on the development, configuration, and maintenance of EDM solutions, specifically leveraging Markit / S&P EDM. The successful candidate will play a key role in building EDM UI components, crafting high-quality SQL transformations, and supporting data ingestion, validation, and publishing workflows across enterprise financial data domains.
What You Can Expect:
- Work with a dynamic team supporting critical financial data management platforms.
- Engage in hands-on development and configuration of EDM components including UI, workflows, and data validation logic.
- Collaborate closely with data analysts and business stakeholders to deliver governed, high-quality data solutions.
- Opportunity to develop and lead a critical Private Markets data solution; to deepen expertise in private market data and enterprise data management best practices.
- Develop, configure, and maintain Markit / S&P EDM components such as UI screens, workflows, data flows, rules, and data validation/enrichment logic.
- Build and enhance EDM UI components to support operational and data management workflows.
- Design, optimize, and maintain SQL queries, views, and stored procedures for data transformation, validation, and reporting purposes.
- Support data ingestion processes and publishing workflows within EDM to downstream consumers.
- Troubleshoot and resolve data issues, UI problems, and workflow failures across multiple environments within EDM.
- Collaborate with data management teams and business stakeholders to gather and implement data requirements within EDM.
- Ensure EDM solutions is in compliance with data governance, data quality standards, and audit requirements.
- Participate actively in code reviews, documentation efforts, and knowledge sharing within the team.
- Hands-on experience with Markit / S&P EDM platform development and configuration.
- Strong proficiency in SQL, including writing complex queries, views, and stored procedures.
- Experience developing and maintaining EDM UI components and configuring data workflows.
- Solid understanding of data ingestion, validation, and publishing workflows in an enterprise data environment.
- Understanding of Private Markets fund structures, investment patterns, and core data
- Ability to troubleshoot and resolve technical issues related to data, UI, and workflows.
- Familiarity with data governance, data quality frameworks, and audit processes.
- Strong collaboration skills to work effectively with data analysts, business users, and technical teams.
- Excellent communication skills and attention to detail.
- Experience in financial services organizations that service private markets and/or private market asset managers
- Knowledge of additional data management tools or platforms.
- Experience in creating or owning version control, code review processes, as well as agile development methodologies.
- Be part of a forward-thinking team driving innovation in private markets data management.
- Work on impactful projects that support critical financial data operations.
- Opportunities for professional growth and skill development in a supportive environment.
Estimated Min Rate: $65.00
Estimated Max Rate: $85.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Mindlance is here to help you to find the perfect fit with just the right company.
Currently, we are seeking a Project Manager for an exciting career growth opportunity.
Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.
Let Mindlance advocate for you – apply today! EEO:- “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Project Manager Job Category: IT Professional Industry: Life Insurance Job Location: Springfield, MA Top 3/5 Skills: Life Insurance, Annuities, Disability Insurance, Product delivery Partner with Project Sponsors and Functional Managers to compile Discovery artifacts such as a Scope documents, Cost Benefit Analysis (CBA), Project Charter, high level Resource Plan, and high-level Milestone Plan to be reviewed to receive Discovery Funding Develop and maintain required Detailed Planning artifacts and manage plan execution Determine project scope and manage scope execution across multiple large projects or medium to large programs where scope is subject to change, contains high complexity and high degree of risk, large number of resources, and complex organizational change issues that support complex enterprise or strategic corporate goals Anticipate and address delivery challenges, and request budget changes if needed following associated Change Request Process Develop high-level milestones during Discovery and develop detailed project schedules during Detailed Planning Works with a high degree of autonomy to apply industry leading project and program management knowledge to refine the resource plan, develop a RACI Matrix, conduct a Key-Person Risk Assessment, and Third-Party Support Needs Assessment as needed Ensure early identification, resolution, and escalation of project risks through maintenance of Risk and Issue Log and project Pre-Mortem activity Drives continuous improvement and efficiencies beyond own scope of responsibility Accountable for meeting all business requirements from development through implementation Confirm achievement of objectives, verify and document project results to formalize acceptance of business & readiness deliverables by the sponsor Facilitate lessons learned for business team and retain information in a central location for future use The Minimum Qualifications Bachelor's degree or equivalent experience and expertise 8+ years of project management experience Proven success in delivering complex long-term projects on time, within budget, and to scope Strong understanding of project management methodologies Excellent communication (written and verbal) and interpersonal skills Proficiency in project management software including but not limited to MS Project, MS Planner, and Jira The Ideal Qualifications: 6+ years of project management experience, 3+ within a PMO 5+ years of experience leading projects impacting the insurance industry Project Management Professional (PMP) certification or equivalent preferred Agile/Waterfall project management experience preferred
What We Offer
- Comprehensive benefits including health, dental, vision, and retirement match
- Generous paid time off and holidays
- Mileage reimbursement for community-based travel
- Ongoing training, supervision, and professional development
- Career advancement with one in three positions filled internally
- A supportive, mission-driven environment
- Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
What You'll Do
As a Therapeutic Support Specialist, you'll help youth and families build skills, access resources, and navigate behavioral health needs while maintaining stability in the community.
- Provide in-home and community-based services at least twice per week or as clinically indicated
- Deliver skills training, safety planning, and crisis support to youth and families
- Facilitate family-centered treatment planning and support effective decision-making
- Help strengthen family dynamics through communication, problem-solving, and skill-building activities
- Support youth in building independent living skills, resilience, and coping strategies
- Provide care coordination and referrals to community-based services and resources
- Ensure accurate documentation and treatment planning in line with program standards
- Associate's degree in a Human Services-related field required; Bachelor's degree preferred
- At least 1 year of experience in the human services field required
- Experience working with children and families required
- Knowledge of mental illness, coping strategies, and behavioral modification techniques
- Strong verbal and written communication skills
- Familiarity with community resources and child-serving systems
- Ability to work with diverse populations with cultural competence
- Valid Massachusetts driver's license and reliable vehicle required
- Comfortable with word processing, email, and documentation systems
Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services across Western Massachusetts. We support our staff with the same compassion and respect that we extend to the individuals and families we serve.
How to Apply
If you're ready to make a meaningful difference as a Therapeutic Support Specialist, we'd love to hear from you! Click \"Apply for Job\" below or visit to apply today.
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Six Flags Entertainment Corporation is the world's largest regional theme park company with over 42 parks across North America. For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks, and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages.
Pay Starting at $18.50/Hour
Responsibilities:
- Supporting and up-holding the mission, goals and objectives of the Six Flags New England Safety Department
- Providing quality basic life support care to include all Basic Life Support (BLS) skills on patients in the pre-hospital setting as indicated by state law, statewide protocol, regional policy and procedure and the Standard Operating
- Guidelines set forth by the Six Flags New England First Aid Policies and Procedures manual
- Interacting with other EMS, Fire, and Police services as required to promote patient care and transportation
- Complying with Departmental requirements regarding documentation, data input, and information handling
- Perform minor vehicle maintenance (fuel, fluids, air, wash vehicles etc.) on all vehicles as required
- Responding and assisting as needed or directed in the Six Flags New England Emergency Response Guide
- Enforcing all Six Flags New England policies
- Assisting in other areas of the Safety Department
- Performing other incidental and related duties as required and assigned
Qualifications:
- Current Massachusetts EMT Certification
- Current Basic Life Support Healthcare Provider CPR card
- Current MA licensed driver without serious moving violations
- Strong work ethic, attention to detail, and organizational skills
- Ability to interact in a professional and positive manner with large groups of people
- Friendly, outgoing personality, and the ability to address guest concerns
- Willing to work in a high-performance team environment
- Willing to work a flexible schedule, including evenings, weekends, and holidays
- Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
- Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
- 18 years old or older
Six Flags Entertainment Corporation is the world's largest regional theme park company with over 42 parks across North America. For more than 55 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling water parks, and unique attractions. With a culture built on safety, service, fun and friendliness, integrity, innovation, and results orientation, our mission at Six Flags New England is to create fun and thrills for all ages.
Pay Starting at $18.50/Hour
Responsibilities:
- Supporting and up-holding the mission, goals and objectives of the Six Flags New England Safety Department
- Providing quality basic life support care to include all Basic Life Support (BLS) skills on patients in the pre-hospital setting as indicated by state law, statewide protocol, regional policy and procedure and the Standard Operating
- Guidelines set forth by the Six Flags New England First Aid Policies and Procedures manual
- Interacting with other EMS, Fire, and Police services as required to promote patient care and transportation
- Complying with Departmental requirements regarding documentation, data input, and information handling
- Perform minor vehicle maintenance (fuel, fluids, air, wash vehicles etc.) on all vehicles as required
- Responding and assisting as needed or directed in the Six Flags New England Emergency Response Guide
- Enforcing all Six Flags New England policies
- Assisting in other areas of the Safety Department
- Performing other incidental and related duties as required and assigned
Qualifications:
- Current Massachusetts EMT Certification
- Current Basic Life Support Healthcare Provider CPR card
- Current MA licensed driver without serious moving violations
- Strong work ethic, attention to detail, and organizational skills
- Ability to interact in a professional and positive manner with large groups of people
- Friendly, outgoing personality, and the ability to address guest concerns
- Willing to work in a high-performance team environment
- Willing to work a flexible schedule, including evenings, weekends, and holidays
- Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
- Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
- 18 years old or older
Office Manager
5+ Month Temp to perm
Holyoke, MA (onsite)
Description:
Accountable for daily operations of a small to medium site while managing a small team. Oversees services including copy, courier, managed print, hospitality, imaging, and mail. Ensures service excellence, customer satisfaction, and operational efficiency while supporting staff development and performance management.
Responsibilities
- Manage daily site operations, balancing multiple priorities and ensuring smooth workflow
- Supervise, train, coach, and evaluate staff; conduct performance management and employee counseling
- Align staffing with production needs and maintain labor and quality control targets
- Ensure achievement of service level agreements, audit standards, and deadlines
- Apply service excellence tools to improve operational quality and efficiency
- Maintain regular customer communication, feedback collection, and satisfaction surveys
- Prepare and deliver reports, presentations, and business reviews
- Manage print/mail operations including end-of-month volumes, USPS accounts, and invoicing
- Identify service gaps and adjust processes to meet client and operational requirements
- Coordinate with internal teams on pricing, orders, and service delivery
- Foster a positive work culture and recognize employee performance