Information Technology For Development Jobs in Johnston

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a Configuration Technician, this person will be working hands on staging products such as Edgeboot, Cisco, Adtran, Juniper, Cradlepoint, Fortinet, and Meraki. They will need to communicate clearly, both verbally and in writing, to engineering, provisioning, and project management teammates.They will also work in coordination with the warehouse teams picking, packing and shipping equipment out of the Lincoln, RI facility. Accuracy will be vital to the success of this person along with the ability to work on multiple different projects during a shift.

Duties and Responsibilities:

• 
  
• Manage ticket queues
  
• Ensure the timeliness and accuracy of customer orders
  
• Responsible for the successful and safe execution of work instructions to meet the standards set by Granite's Product and Provisioning teams to equipment staging and configuration
  
• Work closely with all internal departments to ensure equipment is correctly configured and shipped to customers
  

Required Qualifications:

• 
  
• Proficient in Microsoft Office Suite
  
• Strong organizational skills
  
• Ability to work independently and make judgement calls to resolve issues
  
• Strong analytical and problem-solving skills
  
• Strong verbal and written communication skills
  
• Ability to multi-task
  
• Ability to work in a warehouse environment
  

Preferred Qualifications:

• 
  
• Experience with staging telecommunications equipment
  
• Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
  
• Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, Cradlepoint, and others)
  

#LI-JH1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

The Fulfillment Associate ensures accurate order picking, packing, and staging to meet daily ship-on-time goals. This entry-level role maintains inventory integrity, follows standard operating procedures (SOPs), and contributes to a safe, organized, and high-throughput fulfillment environment.

• 
  
• Pick items per order requirements and verify accuracy against order lines.
  
• Pack orders with appropriate materials and print shipping labels.
  
• Stage orders for carrier pickup and maintain organized lanes.
  
• Update ERP/WMS with order status and inventory movements.
  
• Perform basic quality checks and report issues promptly.
  
• Support cycle counts and inventory housekeeping (5S).
  
• Follow SOPs and safety policies; escalate exceptions promptly.
  

• 
  
• High school diploma or equivalent required
  
• 0-2 years of fulfillment or warehouse experience
  
• Ability to lift and move packages up to 50 lbs safely
  
• Basic computer proficiency; familiarity with ERP/WMS
  
• Strong attention to detail and accuracy
  

• 
  
• Experience with e-commerce order fulfillment
  
• Knowledge of basic shipping methods and documentation
  

POSITION TITLE: Lead Line Cook

DEPARTMENT: Back of House/Kitchen

REPORTS TO: Kitchen Manager and Restaurant General Manager.

SUPERVISION EXERCISED: All Cooks and Dishwashers.

POSITION STATUS: This is a full-time position with benefits.

Do you believe that dreams are built on smiles? At Ts, we do, literally! We hire SMILES, cook smiles, and serve smiles. We love what we do, and we love to share our passion for the art of breakfast, brunch, and lunch within our community.

Our team is everything to us. Smiling teams equals smiling guest and thats what Ts is all about.

ABOUT US

Ts Restaurant Group is a growing, family-owned restaurant group that has been a Rhode Island tradition since 1982. We currently have 3 locations in Cranston, East Greenwich, and Narragansett. With a commitment to carefully sourcing local food and products around the New England area. With an eye on sustainability and a partnership with family-owned farms and businesses, we support real food, fresh ingredients, local purveyors and sustainable choices whenever possible.

We are devoted to providing our teams and guests with a culture of gratitude, respect, safety and belonging. We value lifes journey and believe in sharing in the journey together, celebrating life one day at a time, one plate at a time.

ABOUT THE POSITION

The overall aspect of this position is to lead and train kitchen team members in methods of cooking, preparation, plate presentation, portion control, food purchasing, food rotation, and kitchen sanitation. Working closely with the Kitchen Manager and General Manager to create, inspire, produce, execute, and oversee that we deliver the Ts promise to our team members and to our guests.

PERKS + BENEFITS

• Positive and supportive team culture.
• Paid Time Off Programs.
• Competitive Wages with Annual Performance Reviews.
• Day's only schedule- never work nights.
• Like Ts Food? As a Ts team member, you receive a meal benefit-whether on shift or off and at all locations.
• Home for the Holidays- Thanksgiving and Christmas Day OFF.
• Ongoing development and growth opportunities.
• Tickets At Work Program- offering exclusive discounts, special offers and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels and much more.
• Pet Insurance.
• Employee Assistance Program (EAP).
• Flexible and Predictive Scheduling.
• 401 (k)

For full time teams:

• Medical
• Dental
• Vision
• Supplemental Life Insurance

DUTIES + RESPONSIBILITIES

• Food Safety and Operational Planning
• Enforcing sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensuring compliance with company operational standards and policies.
• Ensuring all food is prepared and served according to the restaurants recipes, portioning, cooking and plating standards.
• Ensuring the safe operation of kitchen equipment and utensils and the proper handling of food items and hazardous materials.
• Adhering to ServSafe, OSHA and HACCP standards.
• Kitchen Line Management
• Promoting the restaurants 5 Commitments, inclusive culture, and Mission Statement.
• Ensuring that all food items and products are stored, prepared and served based on the restaurants recipe, preparation and portion standards.
• Ordering food products, and ingredients based on the menu and market demand.
• Supervising food preparation in the kitchen and ensuring that guests are satisfied with the quality, temperature and appearance of plated menu items.
• Maintaining clean working environments, safety protocols, and making sure that team members follow the restaurants preventive maintenance measures.
• Maintaining adequate purchasing inventory levels, rotation of product, conducting regular inventories and ensuring proper delivery of product.
• Working with upper management to ensure menu items, quality and portion sizes of each meal is within company standards.
• Assisting with the hiring and training of team members.
• Maintaining professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensuring proper procedures for opening and closing of kitchen are followed (utilizing Kitchen Checklists/Paperwork).

OPERATIONAL RESPONSIBILITIES

• Ensuring a safe working and guest environment to reduce the risk of injury and accidents.
• Fully understands and complies with all federal, state, county and municipal regulations and ordinances that pertain to health, safety and labor requirements of the restaurant, team members and guests.
• Investigating and resolving complaints concerning food quality and temperature.

TEAM BUILDING

• Promoting the Ts team spirit of positivity and team-centered approach to the hospitality and culinary experience at all times in all ways.
• Creating a culture of fairness by following Ts guidelines, job description and training programs and by maintaining healthy boundaries with team members.
• Communicating regularly with kitchen staff to promote a congenial working environment, focusing on standards, operational procedures, and expectations.
• Train and develop each member of the team to become efficient, productive, and knowledgeable.

OTHER DUITES

• Perform other duties as assigned.

ABOUT YOU

Ts Restaurant is looking for a dedicated individual who is not only passionate about food but driven to co-lead a team of culinary professionals. You are reliable, professional, and team-focused, with a strong commitment to quality, consistency, and food safety. You work well under pressure, communicate clearly, and take pride in doing things the right way. You are open to feedback and motivated to grow within your role and with the company.

QUALIFICATIONS AND REQUIRMENTS

Education and Experience:

• High School Degree required.
• A minimum of one to three years restaurant experience and/or kitchen line cooking; supervising kitchen operations a plus but not required.
• Proficient with computers (MS Word, Excel) and Point of Sale Systems.
• Experience with food preparation, food handling, and food safety.
• Required Certification in Food Safety and First Aid or obtain one within 2 months of hire.
• Flexibility in schedule.
• Must be eligible to work in the United States.
• Able to read, write, speak, analyze, interpret, and understand the English language with reasonable proficiency.
• Must agree to background.

Professional Requirements:

• Self-discipline, initiative, leadership ability and outgoing.
• Pleasant, polite manner and a neat and clean appearance.
• Passion for food.
• Willing to support the basic values, philosophy, rules, and policies of the company in each of the activities within his or her responsibilities.
• Ability to motivate team members to work as a team to ensure that food and service
• meet appropriate standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Must possess good communication skills for dealing with diverse staff.
• Ability to maintain required standards of operation in daily restaurant activities.

Accountabilities:

• Keeps upper management promptly and fully informed of all issues.
• Adhere to job responsibilities and performance objectives.
• Maintains a favorable working relationship with all team members to foster and promote a cooperative and harmonious working climate which will be conducive to maximum team morale, productivity and efficiency/effectiveness.

Physical Settings and Schedule:

• Hours may vary if manager must fill in for his/her team or if emergencies arise.
• Ability to perform all functions.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and various equipment as well as operates phones, computers, copiers, and other office equipment.

Ts Restaurant Group is proud to be an Equal Opportunity Employer, committed to a diverse, inclusive and belonging work environment.

Compensation details: 21.5-23.5 Hourly Wage

PI148735797631-26289-39894812

When you join Reliant's therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading rehab therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable population. As a Reliant therapist, you also have the opportunity to advance your career through our continuing education platform, climbing our clinical ladder and utilizing the opportunity to serve with others who are working at the top of their discipline. Our executive team started their own careers as therapists working with patients, and we take great pride in promoting from within the company. We also have a team of clinicians who provide continuing training, as well as systems and proven protocols to help ensure everyone is providing therapy in the most effective way for the patients and the most compliant way to help ensure our SNF partners are covered.

Why Reliant:

• Reliant is the largest independent rehab therapy provider to skilled nursing facilities and long-term acute hospitals (LTACHs)
• Great Corporate Support
• Therapy company ran by therapists with decades of experience
• A company that desires for you to grow as a therapist and as a leader in our industry
• Currently in 38+ states in approximately 850 buildings with plenty of opportunities that fit any therapists needs in location, schedule, or development

Reliant Benefits May Include:

• Medical/Dental/Vision Insurance Multiple plans to choose from
• Life Insurance (Free and add-on)
• 401K
• PTO (Increased over time)
• Competitive Pay Packages
• Voluntary Short Term and Long Term Disability
• CEU Courses provided by CEU 360
• Tuition Repayment Programs
• Clinical Leadership Support
• Flexible Schedules

Please note rate range is an estimate and may vary based on skill set and location(s).

Physical Therapist

Summary: Provides physical therapy and related services for patients while maintaining positive levels of interaction with facilities and clients in accordance with the principles and practices of physical therapy and within Reliant Rehabilitation guidelines. Provides quality patient care including screening and evaluation of patients, development of initial and ongoing treatment plans of care, discharge plan, supervision of assistants and Rehab Techs, and case management responsibilities. Maintains professional conduct that represents Reliant Rehabilitation's commitment to quality and service in all interactions with clients, including positive levels of interaction and rapport with facilities and clients. Adheres to all state and federal regulations regarding physical therapy.

Essential Duties and Responsibilities:

• Optimize the functionality and skills of patients by providing, directing, and/or overseeing physical therapy
• Provide consultation and clinical supervision to PTAs.
• Directly supervise PTA and Rehab Tech in skilled tasks during group and individual treatment in a manner that promotes efficient and effective utilization of resources and facilitates the ongoing development of clinical skills in accordance with State Practice Acts, Omnibus Reconciliation Act (OBRA), and Reliant Rehabilitation policy.
• Build a strong physical therapy program
• Enhance clinical expertise, professional and management skills through interaction with managers, therapists and other professional staff, self-study, and other continuing education activities.
• Maintain a valid state license. Maintain awareness of issues related to the profession of physical therapy and the health care environment.
• Understands various relevant payment models related to billing and treatment guidelines, as well as clinically appropriate means/modes of delivery. Provide quality care as well as reasonable goals and outcomes within the guidelines.
• Be compliant with infection control procedures and environmental safety protocol within a facility.
• Ability to read, write, speak, and comprehend in English: instructions, correspondence, charts, memos, and reports

Education/Experience:

• A graduate of an APTA accredited school of physical therapy

Computer Skills:

• Computer literate and proficient in clinical documentation
• Basic Internet navigation skills

Certificates and Licenses:

• Valid physical therapist state license

Interested in learning about us or other opportunities? Please visit our website.

FLSA Status: Exempt

Department: Food and Beverage Kitchen

Reports to: Chef De Cuisine & General Manager

Purpose:

The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.

The Chef is expected to work an average of 5055 hours per week.

Essential Duties:

-Creating and maintaining an upbeat, productive, and educational environment.

- Projecting a positive attitude.

- Showing respect for all employees and actively cultivating an inclusive environment build upon

mutual respect, civility, and positivity.

- Providing ongoing training and constant improvement of product and workplace (i.e., safety,

sanitation and systems).

- Setting the pace and tone of the kitchen and overall restaurant through attitude,

initiative and drive.

- Providing feedback and direction to BOH employees, to continue ongoing development.

-Helping to develop a cohesive team and leading them to work toward the common goals of the

restaurant.

- Possessing a high level of initiative and drive to do whatever is necessary to build and run a

successful operation.

- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.

- Leading by example, taking an active role in cooking and supervising the line during dinner service.

- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.

- Establishing clear communications along all lines within the business.

Building the Business and Guest Base

- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.

- Making decisions based on what is best for the guest.

- Solving problems so that each guest will want to return.

-Working with the GM and front of house manager to train staff on product knowledge.

Quality of Operations

-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The

-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training

and development, security, safety, sanitation, and physical structure.

Specifically:

- Ensuring strict adherence to standards for food quality.

- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our

quality and believe in our concept.

- Ensuring all Health Department regulations are always enforced.

Cost Management and Profitability

The Chef is responsible for generating strong financial performance for the health of the restaurant and the

company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed

budgeted financial goals.

Specifically:

- Working proactively with the General Manager to maximize sales and optimize profits through the

management of food and labor costs.

- Food COGS goal of 28% or less.

- Total Kitchen Labor goal of 11%

- Analyzing weekly costs to ensure proactive management of controllable costs.

- Assuming full responsibility for:

- Monitoring daily BOH labor reports and minimizing overtime.

- Providing a monthly physical inventory

- Maintaining the valuations on your inventory using invoices from vendor

- Purchasing and Receiving

- Monitoring local vendors accordingly.

- Placing effective orders, based on sales, while simultaneously taking advantage of drop size

incentives.

- Proper receiving, rotation, storage, and handling of all food products.

Production

- Taking a hands-on approach and being directly involved in daily production.

- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of

labor, including:

- Daily prep counts.

- Weekly prep totals and weekly prep plans.

- Regular review of Product Mix (P-Mix) information.

Personnel

The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and

scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of

kitchen operations.

Specifically:

- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may

impact staffing needs.

- Keeping the GM informed of all staffing needs.

- Ensuring thorough and complete training of all employees, including kitchen operations, knife

safety, proper handling of product, use of chemicals, use of equipment, etc.

- Minimizing employee turnover.

- Providing coaching, mentoring and development to all employees as this is critical for the

success of the restaurant and the company.

- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous

development should include; menu engineering, systems development, training systems, vendor

negotiations and kitchen management.

- Providing consistent and frequent feedback to Sous Chef(s) and staff.

- Teaching and coaching staff daily.

- Holding BOH meetings to review specials, menu items and discuss kitchen issues.

- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.

- Producing an accurate forecast

Administration

- Overseeing the creation and implementation of all menus.

- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures

- Ensuring that performance reviews of all BOH employees are completed annually

Facility and Equipment

The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:

- Providing a daily walk through of the kitchen to determine areas needing attention or repair.

- Maintaining a running punch list of need to have as well as nice to have items which are

handled in a timely fashion as appropriate.

- Planning necessary upgrades in a timely, well thought out way.

- Calling appropriate repair companies

- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and

Maintenance.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Compensation details: 75 Yearly Salary

PI152e172c56af-26289-39969973

Practice Area: Toxic Tort Defense practice

About the Role

We are seeking a mid-level Litigation Associate with 2–5 years of experience to join our asbestos and toxic tort defense practice. The ideal candidate will be an effective communicator with strong analytical, writing, and advocacy skills and the ability to handle cases from intake through trial preparation.

Responsibilities

• Manage all phases of litigation, including discovery, depositions, motion practice, and trial preparation.
• Draft pleadings, motions, discovery requests/responses, and legal memoranda.
• Take and defend depositions of fact witnesses and experts.
• Conduct legal research and present findings in a clear, organized manner.
• Attend court appearances, hearings, and mediations.
• Collaborate with senior attorneys and clients to develop defense strategies.
• Maintain strong client relationships through responsive and proactive communication.

Qualifications

• Bar Admission: Must be admitted and in good standing in Rhode Island; admission in Connecticut is strongly preferred; admission in Massachusetts is a plus.
• Experience: 2–5 years of litigation experience; prior work in area of asbestos and toxic tort is strongly preferred.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Demonstrated ability to work independently and as part of a team.

About the Firm:

We are a leading defense litigation firm with a strong reputation and growing practice in asbestos, toxic tort, and complex product liability matters. Our attorneys work collaboratively in a fast-paced, collegial environment that values professionalism, integrity, and client service excellence.

Why Join Us

• Competitive salary and comprehensive benefits package including health, dental, vision, life, disability, employee referral program, EAP, 401k (including company match), and profit sharing.
• Mentorship and professional development opportunities.
• Collaborative, supportive work environment focused on career growth.

Sales Consultant – Orthopedic Joint Reconstruction

Location: Providence, RI

Company: DJD Medical, LLC – Joint Reconstruction Distributor for DePuy Synthes (Johnson & Johnson MedTech)

Employment Type: Full-Time | Onsite

DJD Medical, LLC is seeking a motivated individual who is passionate about healthcare, committed to teamwork, and eager to grow within the orthopedic medical device industry. This role is ideal for someone who wants to build a meaningful career supporting surgeons and improving patient outcomes, while developing into a future sales leader within our organization.

This is a hands-on, field-based role where you will support orthopedic surgeons during surgeries, learn inventory and case management, and gain in-depth product and procedural knowledge through industry-leading training from Johnson & Johnson. For the right candidate, this role provides a clear pathway toward a full sales territory and long-term career advancement.

Role Responsibilities

• Provide surgical case support by preparing instruments, anticipating procedural needs, and assisting with operating room efficiency
• Learn the full DePuy Synthes Joint Reconstruction portfolio through extensive training and observation of 250–300 surgical procedures in your first year
• Manage logistics, surgical inventory, and participate in an on-call rotation with your team
• Serve as a reliable and trusted resource to surgeons, OR staff, and your teammates
• Support team objectives with a focus on patient care, service excellence, and long-term growth

Who we are looking for

• A team player who is dependable, humble, and driven to contribute
• Curious and committed to learning complex clinical concepts
• Competitive and resilient, with a strong desire to grow professionally
• Calm and confident under pressure in the operating room environment
• Willing to study, train, and take ownership of their development
• Lives in territory or willing to relocate

Former athletes, military veterans, and individuals with demonstrated grit and discipline are encouraged to apply.

Qualifications:

• Bachelor’s degree preferred
• Strong communication skills and willingness to work in a fast-paced clinical environment
• Healthcare, OR, or medical sales experience is a plus
• Valid U.S. driver’s license
• Ability to manage early mornings, on-call support, and physical inventory movement

Notice: MCRA’s Talent Solutions division works to unite top talent with opportunities on our clients’ teams. This posting is not for a position directly at MCRA, but rather for a position with a MCRA client that our team is helping to recruit and fill.

MCRA's client, a commercial-stage medical device company specializing in designing, developing, and marketing orthopedic fracture repair and stabilization products, is in search of a Director of Quality and Regulatory Affairs to provide support across Regulatory, Quality Assurance, Operations, and Research & Development (R&D).

Primary Roles:

• Is a key member of the senior leadership, and is responsible for the successful operation of the company's quality and regulatory systems. Essential functions include the development, implementation, maintenance, and improvement of company-wide quality and regulatory systems, integrating continuous improvement activities.
• Serves as our clients Management Representative under ISO and FDA requirements, and takes the lead role in ensuring that the quality management system is efficient, effectively implemented and ensures compliance with the requirements of applicable regulatory agencies. Responsible for the generation and maintenance of our client's Quality systems, with direct oversight for the processes for Complaints Management, CAPA, Risk Management, Post-Market Surveillance, and Regulatory Reporting.
• Is responsible for leading the resolution of quality and compliance issues within the business and provide routine quality feedback and leadership to cross-functional groups
• Serves as the official correspondent to Competent Authorities (e.g. FDA, EU countries, etc) as well as Notified Body. Responsible for maintaining compliance registrations and device listings.
• Ensuring compliance with FDA and other applicable international regulations and requirements for the design, development, distribution, and maintenance of medical devices and provide general regulatory support to the organization

Responsibilities:

Quality Systems

• Provide operational leadership in planning and management of quality system activities to maintain appropriate QMS certification
• Responsible for leading and interfacing with any Notified Bodies or Competent Authorities during inquiries or facility inspections by such organizations
• Acts as lead in all product complaint and recall campaigns.
• Responsible for interfacing with and following up with any Customers regarding complaints
• Responsible for Supplier Quality assurance program
• Responsible for Measurement, analysis and improvement programs, including quality trending, CAPA system, and the Internal Quality Audit program for our client.
• Leads the Management Review process

Quality Engineering

• Ensures all inspection and quality plans are statistically sound and can ensure quality levels that exceed requirements
• Ensures all device history records are complete and reviewed prior to release of product
• Assist suppliers by providing information to enable process improvements
• Ensure all manufactured products are conforming to FDA Quality System, ISO 13485, MDD, and MDR
• Supports the engineering staff with PPQA activities, validations, and statistical analysis of new products and processes
• Leads Risk Management and Post-Market Surveillance activities

Regulatory Affairs

• Develop and implement global regulatory and compliance strategies to:
• Ensure all products designed, manufactured and/or shipped meet all regulatory, corporate and customer requirements for quality, safety and efficacy;
• Ensure proper and timely preparation and maintenance of national and international new product submissions, registration/licensing renewals, product listings, post market surveillance reports, import and export documents, safety testing, and other national and international requirement
• Optimize and focus on quality during the design and change control processes for both new and existing products;
• Ensure all advertising and promotion materials conform to applicable FDA, EU, and, where applicable, other country regulations.
• Responsible for the CE Mark approval process for all products, and Technical File generation and maintenance
• Responsible for writing Letters to File as required
• Participates in the development and writing of 510(k) submissions with the management team utilizing external resources as required
• Responsible for external agency reporting

Education:

• Bachelor’s Degree in Engineering or Natural Science preferred, coupled with approximately 10 years of combined experience in QA / RA in the medical devices industry; experience regarding medical device design, development and manufacturing regulations, especially 21 CFR Part 820 Quality System Regulation, the MDD and MDR Directives, as well as ISO 13485 requirements. 5 years of experience managing supervisory personnel and contributing toward the development of department strategies.

Experience/ Skills:

• Ability to build efficient quality assurance systems; including electronic document and record control, CAPA, NCR, complaint, training, metrics
• Demonstrated ability to write, review, execute and critique validation protocols, investigation plans, root cause analyses, NCRs, CAPAs, complaints, trend report
• Has experience with applying ISO 14971 principles to medical devices throughout all stages of the product's lifecycle.
• Demonstrated leadership skills and team building skills, inspires others toward continuous quality improvement
• Able to solve complex quality, technical, managerial or budgeting problems
• Readily adapts to changing priorities, effectively manages own time and direct reports to ensure tasks, projects are completed on time to meet growth objectives. Adjusts easily and readily to a fast-paced work environment
• Working knowledge of data acquisition, analysis and statistical software
• Demonstrated ability to manage multiple projects and technical personnel simultaneously
• Successful oral and written communication skills, business acumen and assertive decision-making ability
• Excellent computer skills, including MS Office proficiency

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as to meet the ongoing needs of the organization.

MCRA, LLC is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

About Genalco Inc.

Genalco is a leading supplier of construction equipment attachments and industrial products, serving contractors, municipalities, and service providers across New England. With a reputation built on reliability, responsiveness, and deep product knowledge, we help our customers keep their operations running smoothly and efficiently.

Position Summary

We are looking for a driven and customer-oriented Inside Sales Representative to join our team. This role is responsible for managing inbound sales inquiries, providing expert product guidance, and supporting our customers with timely and accurate solutions. The ideal candidate will have experience in construction, industrial products, or related fields and a passion for helping customers find the right solutions for the job. This person will have a proactive sales outreach and deliver exceptional customer service.

Responsibilities

Sales & Customer Engagement

• Respond to incoming calls, emails, texts and in‑person visits to provide solutions, pricing, and order support with professionalism and urgency. 
• Initiate outbound calls to prospect and deepen relationships with current clients—contractors, fleet managers, purchasing agents.
• Match customer needs with our product offerings across a wide range of categories.
• Collaborate with outside sales and operations teams to ensure customer satisfaction and timely order fulfillment.
• Follow up on quotes, leads, and customer requests to drive sales and support repeat business.
• Maintain accurate records in CRM and ERP systems.

Product Expertise & Support

• Maintain deep familiarity with Genalco’s extensive product lines—from heavy‑duty teeth and edges to hydraulic and safety/industrial supplies.
• Offer guidance on specifications, availability, and application best practices.
• Serve as a support bridge to outside sales and branches.
• Complete ongoing training and development programs.
• Stay informed on product updates, industry trends, and customer needs.

Sales Process & Documentation

• Generate accurate quotes, process orders, and coordinate deliveries and backorders.
• Log customer interactions and maintain sales pipeline data within CRM/ERP systems.
• Liaise with warehouse and purchasing to ensure inventory aligns with customer demand.

Qualifications

• Experience in inside sales, customer service, or technical support in construction, industrial supply, or related sectors.
• Strong communication (both written & verbal) and interpersonal skills with a proactive, customer-first approach.
• Ability to understand technical specifications and recommend appropriate solutions.
• Proficiency in Microsoft Office; experience with CRM and ERP systems preferred.
• Detail-oriented, organized, and capable of managing multiple priorities.
• Self-motivated – take ownership for your work and pride in it.
• Ability to listen and understand customers’ needs to work with them to solve their challenges.
• High school diploma required; associate or bachelor’s degree preferred.
• Must have a valid driver’s license and maintain a clean driving record.

What We Offer

• Competitive compensation and full benefits package: medical, dental, 401(k), and paid time off.
• Family-owned company with a strong reputation and loyal customer base.
• A longstanding growing company serving New England & the Northeast.
• Opportunities for growth and professional development.
• Supportive and collaborative team environment.

Why You’ll Love Working at Genalco

At Genalco, your work has meaning—you’re supplying the tools that help build roads, bridges, and infrastructure. You’ll be part of a team that values trust, expertise, and service excellence. If you’re passionate about forging customer relationships, diving into technical product knowledge, and achieving sales success, you’ll fit right in.

*This job description does not encompass all responsibilities. Additional duties may be assigned by your supervisor as needed.

The Regional Account Manager will be responsible for expanding the Company’s business within pre-assigned territories. This position is accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base.

Develop and target regional accounts and prospects in conjunction with the Director of Sales to achieve contract, revenue growth, account milestone objectives, and activity expectations within an assigned account/geography.

Primary Responsibilities (Essential Functions):

· Maintains current customers and acquires new customers by meeting or exceeding goals for territory revenue, growth objectives, account retention and customer service functions via telephone and periodic sales calls and presentations. This interaction includes the entire sales cycle from prospecting, maintenance, proposals, contracts, price increases, cancellations and contract renewals

· Builds relationships with current customers while growing the revenue and profits through service changes and price increases.

· Communicates regulatory compliance issues to customers.

· Implements sales strategies to maximize revenue and profits through maintenance and penetration of existing customers.

· Resolve problems and coordinate customer needs with Field Operations and/or Customer Service group.

· Works as liaison between customers and accounts payable department for collection of receivables when requested.

· Assists with coordination and implementation of Regional and National account sales activities.

· Sell in a highly consultative manner, with ability to articulate the company value-proposition and the benefits of working with Clean Earth brand over other traditional waste services companies and direct competition.

· Creates presentations for key sales customers and prospects.

· Coordinate the development of sales objectives, territory and account selling strategies and ensures their execution.

· Completes territory routing plans, territory forecasts and customer business reviews.

· Develop account specific strategies and plans -- and execute against those plans -- to win national and regional in the manufacturing and industrial market space.

· Provide management with information used to evaluate regional & national opportunities.

· Promotes customer brand loyalty by participating in or joining regional/national professional organizations that serve the regional marketplace and/or consumers.

· Make daily calls on new prospects within the targeted territory geography, along with identifying leads via a variety of internet websites, networking, key vendors and peers within local and national organizations.

· Monitor and communicate sales performance against goals through approved performance metrics.

· This is a combined hunter and farmer sales position, managing a BOB while driving territory growth through new business prospects.

· Perform other reasonably related tasks as assigned by management

Qualifications

Bachelor’s Degree in Business, Sciences, Marketing or Management.

· minimum of 3 years’ experience in outside sales & selling outsourced services to the manufacturing and industrial market or related industries.

· Minimum of 5 Years sales experience managing multiple accounts.

Preferred Qualifications:

· Knowledge of RCRA, DOT, DEA regulatory environment preferred

· Similar background/experience within waste management/environmental services

· Proficiency in Microsoft Word, Excel and PowerPoint, Salesforce

· Experience in managing a territory while demonstrating a proven track record of sales success achieving or exceeding aggressive growth targets and sales quotas.

· Self-directed with the ability to work on multiple projects with competing priorities and deadlines

· Demonstrates established relationships or the ability to rapidly establish relationships within the C-level, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the retail industry

· Demonstrates established relationships or the ability to rapidly establish relationships within the Environmental Health and Safety, Regulatory Affairs, Quality, Procurement, Supply Chain, Operations and Marketing functions within the manufacturing industry.

· Up to 50% travel by car to customers within territory & possible overnight & weekend travel.

· Must own reliable automobile, have valid driver’s license and maintain minimum required automobile insurance coverage.