Information Technology For Development Jobs in Fl

Technical Writer (VMO / Enterprise Technology)

We are seeking a detail-oriented Technical Writer to join our Enterprise Technology team, supporting strategic Vendor Management Office (VMO) initiatives. This role is critical in building AI-enabled process documentation and standardized workflows that drive efficiency across sourcing and procurement operations.

If you thrive in translating complex processes into clear, structured documentation and want to help shape the future of AI-driven operations, this role is for you.

What You’ll Do

• Create, organize, and maintain detailed process documentation and SOPs for VMO workflows
• Translate complex operational processes into clear, structured, and AI-friendly documentation
• Partner with stakeholders across Procurement, IT, Legal, Strategic Sourcing, and Vendor Management
• Lead documentation workshops and stakeholder interviews to capture process flows
• Develop and enforce documentation standards, templates, and governance processes
• Support process automation and workflow optimization initiatives
• Ensure documentation is aligned with enterprise standards and regularly updated
• Assist in training teams on new or updated processes

What We’re Looking For

• 5+ years of experience in technical writing or process documentation
• Strong ability to simplify complex workflows into clear, user-friendly documentation
• Experience with process mapping / flowcharting
• Familiarity with AI-enabled documentation or modern writing tools
• Excellent communication and cross-functional collaboration skills
• Strong organizational skills with the ability to manage multiple projects

Required Tools & Skills

• Proficiency in Confluence, Airtable, and Microsoft Office Suite
• Experience with tools such as ServiceNow (SNOW), Coupa, or similar platforms
• Strong analytical mindset with attention to detail

Nice to Have

• Experience in Vendor Management, Procurement, or IT Operations
• Familiarity with Lean Six Sigma, or process improvement frameworks
• Experience with structured authoring (DITA, Markdown)
• Knowledge of vendor systems like Apptio, ComSi, or Coupa
• Certifications in technical writing (e.g., CPTC)

What Makes This Role Unique

• Work at the intersection of AI, process optimization, and enterprise technology
• Play a key role in transforming manual workflows into scalable, automated systems
• High visibility across multiple enterprise teams

Additional Details

• On-site role (4 days/week)
• 2-step interview process
• Opportunity to drive AI-powered transformation initiatives

W2 Only , Position is Contract to hire

Title: Power BI Developer

Duration: 4-6 Months + Contract to hire

Location: Remote

• This role at Client is as unique as it is rewarding because of the AF IPAAL Values (Integrity, Passion, Accountability, Achievement, Leadership) and TRI Model (Trust, Respect, Inclusion).
• This role will serve as a launchpad for a data career for candidates who are passionate about data. As a Power BI Analytics Developer on our Data Insights & Innovation team, the candidate will be a key player from day one. The role offers hands-on experience in building real reports and dashboards using Microsoft Power BI that users need to make critical decisions. The candidate will work closely with senior analysts and business stakeholders to design, develop, and maintain interactive Power BI reports and dashboards.
• This is an excellent opportunity for the candidate to gain real-world experience in the full lifecycle of analytics development, from data modeling to visualization, in a dynamic and supportive environment.

Departmental Expectation Of Employee

• Adheres to AF Policy and Procedures and the AF IPAAL Values and TRI Model
• Acts as a role model within and outside AF.
• Performs duties as workload necessitates.
• Maintains a positive and respectful attitude.
• Communicates regularly with the departmental leader about department issues.
• Demonstrates flexible and efficient time management and ability to prioritize workload.
• Consistently reports to work on time, prepared to perform duties of the position.
• Meets Department productivity standards.

Essential Duties and Responsibilities

• Assist in development of Power BI reports and dashboards to replace existing reports and dashboards in WebFOCUS
• Perform data validation and quality checks to ensure the accuracy and reliability of reports.
• Assist in development of clear, compelling, and user-friendly visualizations that tell a story and facilitate data-driven decision-making.
• Document data sources, report logic, and development processes to ensure knowledge sharing and maintainability

Key Opportunities

• Hands-on experience with the Microsoft Power BI and potentially connecting to various data sources
• A deep understanding of how data analytics drives key business decisions across different functions
• Experience working in a professional Agile/Scrum environment, managing tasks, and meeting deadlines.
• Mentorship from experienced data professionals and opportunities for networking.

Qualifications

• Currently pursuing a Bachelor’s degree in Data Analytics, Computer Science, Engineering, Mathematics, Statistics, Renewable Energy, or a related field.
• Basic experience with Microsoft Power BI, Tableau, or a similar data visualization tool.
• Understanding of database concepts and data modeling.
• Basic knowledge of SQL.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Excellent verbal and written communication skills.

Americans With Disability Specifications Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• This is a fully remote position requiring reliable high-speed internet access and a dedicated workspace.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the Role

We are seeking a Backend Engineer to help build and maintain the backend services and API’s that power our proprietary AI SaaS CRM and LMS platforms.

You will work directly with our CTO, collaborate with the engineering team, and partner closely with our Product Manager to design, implement, and maintain scalable backend systems.

Our backend services are built primarily with:

• NestJS (TypeScript)
• Python
• Deployed across multiple AWS environments

This is a hands-on backend engineering role focused on API development, cloud deployment, distributed systems, and production-grade reliability.The role has meaningful ownership - not just ticket execution.

What You’ll Do

• Work directly with the CTO on backend design and implementation decisions
• Partner closely with a Product Manager on sprint planning, backlog grooming, translating product requirements into technical solutions, and prioritizing customer-impacting improvements
• Design, build, and maintain backend API services using NestJS (TypeScript)
• Build and support backend services in Python
• Develop and maintain production-grade RESTful APIs
• Contribute to multi-environment deployments across AWS
• Use Terraform to manage our IAC
• Work with CI/CD workflows and structured deployment procedures
• Follow and contribute to engineering documentation including development guidelines, environment configuration standards, security practices, and versioning and changelog management
• Implement and support asynchronous and event-driven systems
• Write clean, maintainable, well-tested code
• Participate in code reviews and maintain high engineering standards
• Debug and resolve production issues across distributed cloud environments

What We’re Looking For (Required)

• 5+ years of backend engineering experience
• Strong proficiency in TypeScript and experience with NestJS
• Strong proficiency in Python
• Experience designing and implementing RESTful APIs
• Experience deploying and maintaining applications in AWS
• Familiarity with multi-environment deployments (dev, staging,UAT, production)
• Experience working with CI/CD pipelines
• Experience with relational databases (PostgreSQL)
• Familiarity with Docker or containerized workflows
• Experience working in GitHub-based workflows in a collaborative environment (pull requests, code reviews, branching strategies, and issue tracking)
• Comfortable working in an agile environment with JIRA and Monday
• Strong communication and problem-solving skills
• Experience building SaaS or multi-tenant platforms

Nice to Have / Strong Plus

• Familiarity with C# & C++
• Experience with Dentrix, OpenDental, or other dental integration PMS’s
• Experience building a greenfield SaaS or B2B software
• Experience with building on a Healthcare platform
• Familiarity with AI-enabled products or LLM integrations
• Experience with Redis or caching strategies
• Experience integrating third-party APIs

Why This Role Is Different

• Direct collaboration with the CTO on backend system design
• Close partnership with Product Management
• Opportunity to help shape a modern, AI SaaS platform for the healthcare industry

Position Summary:

Our partner, a global leader in end-to-end IT solutions, is seeking a Product Owner for their Product Management team. In this role, you will serve as a key liaison between the client and the development team, gathering requirements, prioritizing tasks, and creating actionable roadmaps to ensure successful product delivery. You will ensure that business needs align with technical capabilities and foster a consultative approach to problem-solving. You will work closely with cross-functional teams to maintain an agile development process, drive strategic initiatives, and ensure that product goals are met in a timely and efficient manner.

Experience and Education:

• Bachelor’s or higher degree in Computer Science, Business Administration, or related field/experience
• 4+ years of hands-on experience working in a variety of business areas within IT
• 3+ years of experience in Product Management or as a Product Owner
• Hands-on experience with backlog management and product development lifecycle
• In-depth knowledge of Agile methodology and best practices

Skills and Strengths:

• Product Management
• Product design
• Design Solution Thinking
• Project Management
• Product Development
• Agile Methodology
• Agile Software Development Methodology
• Product Roadmap, Vision, and Content Presentation
• Stakeholder Management
• User Stories
• Team Backlog
• Sprints Process
• Iteration Sessions
• Story Acceptance
• Research and Analysis
• UAT Testing
• Showcase Reports

Primary Job Responsibilities:

• Own and drive the product vision, roadmap, and strategy.
• Collaborate with cross-functional teams on the overall design strategy for current/new products.
• Work alongside Product Managers and Engineers to create or enhance product experiences.
• Create and manage product backlogs.
• Communicate and coordinate between cross-functional teams to ensure timely and successful product delivery.
• Lead iteration sessions, retrospectives, and sprint planning meetings.
• Perform User Acceptance Testing (UAT) and ensure the product meets the requirements.
• Support end-to-end design processes across all products, from conception to final implementation.
• Present scenarios, end-to-end experiences, interaction models, and screen designs to stakeholders and cross-functional teams.
• Track software requirements, changes, and releases.
• Manage changes to existing systems to make sure they fit with the long-term design strategies.
• Assist the scrum/product development team to meet the objectives of each sprint.
• Identify areas of improvement

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a NOC Technician, you will be responsible for monitoring, troubleshooting, and maintaining our clients' network infrastructure to ensure optimal performance and reliability. Your expertise in SD-WAN networking and firewall management will be essential in proactively identifying and resolving network issues and implementing appropriate solutions. The ability to work independently and effectively manage a ticket queue is crucial to ensure timely response and resolution of network-related incidents. By joining our team you will be given the opportunity to develop your technical knowledge along one of three primary practices: Network Security, Enterprise Networking, or Unified Voice and Application support with our internal subject matter experts.

Duties and Responsibilities:

• 
  
• Remotely troubleshoot managed service-related issues on support calls with Granite customers and/or field technicians
  
• Assist with the implementation and onboarding of innovative security and networking products, including in-house designed hardware solutions
  
• Professionally, accurately, and efficiently handle customer requests including technical and non-technical inquiries to any NOC related services
  
• Work with industry standard partners (Fortinet, Cisco, VMWare, etc.) on the support and implementation of nationwide networks
  
• Study and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise
  
• Independently handle a queue of tickets, promptly responding to incidents, requests, and changes while ensuring adherence to service level agreements (SLAs).
  
• Monitor the performance and health of the network infrastructure, including SD-WAN devices, routers, switches, firewalls, and other network components.
  

Required Qualifications:

• 
  
• Bachelor's degree in computer science, information technology, or a related field, or equivalent work experience.
  
• 1-2 years in a technical support related role, or equivalent experience
  
• Understanding of networking standards, OSI model, subnetting and routing protocols
  
• Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex network issues efficiently.
  
• Understanding of agile task management and project operations
  
• Ability to provide a high level of customer support to improve customer experience
  
• Ability to work well independently and in a team environment in a hybrid WFH model
  
• Must have the ability to be cleared for Public Trust P2 clearance
  

Preferred Qualifications:

• 
  
• Strong knowledge of SD-WAN technologies and protocols, such as MPLS, BGP, OSPF, VPN, QoS, and traffic engineering.
  
• Experience managing and troubleshooting firewall solutions, such as Velocloud, Palo Alto, Fortinet, or Juniper.
  
• CCNA, Network+, or equivalent certification or higher
  
• Proficiency with Python, Javascript, or similar coding languages
  
• Telecommunications industry experience
  
• Prior public trust P2 security clearance
  

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: or Facebook and Instagram: UCF Facilities

The Opportunity:

The UCF IT department within Facilities and Business Operations is seeking a highly skilled Multimedia Specialist III to play a vital role in delivering exceptional audiovisual (AV) experiences across campus! This position serves as a senior technical leader supporting high-profile university events, advanced multimedia systems, and cross-departmental technology initiatives. The Multimedia Specialist III will oversee event-day operations, provide expert troubleshooting and production support, and collaborate on innovative AV solutions that enhance the university community. In addition, this role serves as a trusted technical resource and assumes leadership responsibilities in the absence of the Multimedia Event Manager.

Responsibilities:

• 
  

• Oversee daily multimedia event operations, including equipment checks, network connectivity verification, and managing audiovisual setups to ensure high quality event production.

  
  

• Operate and troubleshoot multimedia systems, including audio boards, video switchers, live streaming equipment, and integrated web/audio/video conferencing tools.

  
  

• Provide onsite leadership and act as backup for the Multimedia Event Manager during absences.

  
  

• Supervise and mentor student workers, OPS staff, and other multimedia assistants, including tracking labor hours and evaluating performance.

  
  

• Collaborate with end users and project teams to plan and implement audiovisual solutions; perform inspections, user training, and project closeout.

  
  

• Maintain documentation, follow standard operating procedures, and perform ticketing, reporting, and service-level tracking in ServiceNow.

  
  

• Pursue ongoing professional development by attending training, maintaining certifications, and documenting completed training.

  
  

• Support departmental teams with equipment troubleshooting, inventory maintenance, vehicle and equipment upkeep, and technical support for high-profile events.

  
  

Minimum Qualifications:

Bachelor's degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• 6+ years of experience operating professional audiovisual and broadcast-quality production systems, including microphones, audio boards, PTZ cameras, and video mixers, with advanced expertise in speaker deployment, microphone placement, system tuning, and live sound optimization across varied venues.

  
  

• Experience with AV over IP technologies, structured cable management, and Crestron control systems, including NVX.

  
  

• Proficiency with ServiceNow or comparable ticketing/IT service management (ITSM) platforms.

  
  

• Bachelor's degree in Digital Media, Audio Engineering, Information Technology, or a related field.

  
  

• Demonstrated supervisory and event-day leadership experience within a multimedia or live event production environment, including coordinating daily operations, delegating assignments, evaluating performance, and serving in a lead or backup management capacity.

  
  

• Advanced troubleshooting experience with complex AV systems, including networked AV environments, conferencing integrations, and live streaming platforms.

  
  

• Working knowledge of network infrastructure concepts, including VLANs and DHCP.

  
  

• Strong project coordination skills with experience collaborating with stakeholders, vendors, and cross-functional technical teams on AV installations, upgrades, or system implementations.

  
  

• Relevant certifications such as CTS/CTS-I, Crestron, Extron, QSC, or other industry-recognized audiovisual credentials.

  
  

• Excellent communication skills, with the ability to train, mentor, and support staff, student workers, and end users.

  
  

• Demonstrated ability to perform effectively in high-profile, fast-paced event environments with strong attention to detail and a customer service-oriented approach.

  
  

Special Instructions to the Applicants:

This role includes supporting events outside of standard business hours, including evenings, weekends, and occasional holidays, to ensure seamless multimedia operations.

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

The anticipated salary range for a well-qualified candidate for this position is $68,637 - $74,940. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

UCF IT:

The UCF IT Department within Facilities and Business Operations team at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

Please visit us at: or Facebook and Instagram: UCF Facilities

The Opportunity:

The UCF IT Department within Facilities and Business Operations is seeking to hire a Workday Administrator III. This role is responsible for managing, configuring, and optimizing the university's cloudbased Workday ERP system to ensure strong performance, reliability, and alignment with organizational needs. The Workday Administrator III plays a pivotal role not only in system maintenance and troubleshooting, but also in developing, enhancing, and refining business processes within Workday to support operational efficiency. This position serves as a strategic problemsolver, leveraging deep functional expertise and advanced Workday knowledge to propose, design, and implement system and business process solutions that address complex organizational challenges.

Responsibilities:

• 
  

• Manage and facilitate the day to day operations of the Workday ERP system.

  
  

• Configure the Workday ERP system according to functional and technical requirements.

  
  

• Lead data mapping and data conversion activities.

  
  

• Configure and test business processes and workflows within the Workday ERP system.

  
  

• Monitor system performance, diagnose and troubleshoot issues, and conduct regular system audits to ensure data integrity.

  
  

• Address system and data integrity issues in partnership with other IT teams and business stakeholders.

  
  

• Coordinate system upgrades and maintenance activities for assigned functional areas.

  
  

• Manage projects aimed at solving business problems and improving system efficiency and functionality.

  
  

• Collaborate with business stakeholders to identify opportunities for system enhancements, support governance processes, prioritize work, propose solutions, and facilitate decision making.

  
  

• Document tasks, decisions, requirements, and progress in the work management system.

  
  

• Develop complex functional, technical, design, and business process specification documentation for Workday implementations.

  
  

• Provide end user support, training, and documentation.

  
  

• Mentor and guide student apprentices.

  
  

• Mentor colleagues with less experience in Workday or functional processes.

  
  

• Perform other duties as assigned.

  
  

Minimum Qualifications:

Bachelor's degree and 4 years of relevant experience; or High School Diploma (or equivalent) and 8 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant toFla. Stat. 112.219(6).

Preferred Qualifications:

• 
  

• Experience supporting Workday functionality, including the development of custom reports.

  
  

• Extensive hands on experience configuring and administrating multiple Workday modules (e.g., Finance, Security and Procurement).

  
  

• Experience supporting ledger, accounting, and finance related processes within a Workday environment.

  
  

• Strong knowledge of ERP concepts, data structures, integrations, and business process design.

  
  

• Experience collaborating with business stakeholders to identify system enhancement opportunities and propose technical solutions.

  
  

• Strong analytical and problem-solving skills with the ability to translate business needs into system configurations.

  
  

The most successful candidates may possess the following qualities:

• 
  

• Bachelor's degree in Information Technology, Business Administration, Human Resources, Finance, or a related field.

  
  

• Workday certifications in applicable functional areas.

  
  

• Experience in a higher education IT environment or similarly complex organizational setting.

  
  

• Demonstrated ability to perform data mapping, conversion, and migration activities.

  
  

• Ability to act as a technical project manager for small to medium sized projects. Experience creating technical documentation, functional specifications, and end user training materials. Excellent communication skills and the ability to mentor colleagues and student apprentices.

  
  

• Experience working within structured IT service processes such as change management, incident management, and request management.

  
  

Special Instructions to the Applicants:

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

The anticipated salary range for this position is $89,076 to $111,345. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.

Classification Title: Cloud ERP Administrator III

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.

Working at UCF has itsperks!UCF offers:

• Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Educationassistance

• And more...For more benefits information, view theUCF Employee Benefits Guide.

Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Project Manager II to serve as the on-site Gilbane manager, responsible for the overall direction, completion, and financial outcome of a medium-sized construction project. This position will be on the job site every day and will fill a key role on the project team.

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more!

We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual.

You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane's business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future.

Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to the project, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you will with experienced Sr. Project Managers and Project Executives on each job site which provides you with opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader.

Contributes to the development of the project safety plan with corporate safety and provides jobsite leadership

Contributes to development of project controls and procedures, and develops risk mitigation processes to manage contract requirements

Establishes and monitors change management process and project financial forecast to meet contract requirements

Creates and manages a project-specific quality plan aligned with the owner contract and contract documents and assist with execution

Creates and manages a closeout plan in alignment with the contract documents and assists with execution

Provides leadership in motivating the project team and maintains a positive work environment. This shall include assisting and/or direct supervision of work, project administration, project superintendents, and engineers to establish operational priorities.

Trains direct reports on processes, procedures, and completion of daily tasks

Contributes to the subcontracting strategy; write scopes and other deliverables to ensure the integrity of the buyout process

Implements and enforces all aspects of contracts, participates and implements risk mitigation plan; prepares draft contracts, agreements, and purchase orders

Participates in enrollment for insurance and bonds; tracks and obtains trade contractors' compliance

Provides planning support and is accountable for the estimates of select bid packages and contributing to GMP preparation

Performs constructability and coordination reviews

Creates CPM schedule and prepares monthly schedule updates

Develops a basic understanding of the local market areas and profiles to create a networking strategy

Collaborates closely with business development to ensure seamless integration with sales strategies including performance metrics on your assigned projects, pursuits, and client deliverables. Actively participates in opportunities to strengthen client, partner, and industry relationships that position Gilbane as the \"Builder of Choice\"

Manages workload and performance of direct reports, ensuring alignment with overall company standards

Fosters a positive and inclusive work environment to motivate and engage team members

Aids in communicating company and department strategy to direct reports

EXPERIENCE/EDUCATION

Bachelor's or Master's degree in Engineering or Construction Management

5-10 years of experience

Or equivalent combination of education and experience

KNOWLEDGE, SKILLS & ABILITIES

Strong technical and communication skills are critical

Ability to work in a team environment

Knowledge of industry standard software, Microsoft Office (preferred)

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.

Under limited supervision, uses extensive knowledge and skills obtained through education and experience to identify, analyze and document complex business requirements and processes using specific and extensive input from the industry and business unit subject matter experts. Participates in multiple projects with significant scope and impact. Makes judgements and recommendations based on analysis and knowledge. Applies advanced skills and thorough knowledge of area of work or specialty to resolve complex problems independently.

• Collects and analyzes information, interviews subject matter experts (SMEs), observes operations and uses knowledge of business systems and processes to develop solutions to specific problems.
• Reviews operational procedures and methods, maps current business processes, defines and analyzes business activities, conducts benchmarking activities to identify best practices, and recommends changes for improvement.
• Tracks and collects performance and status information to develop reports and planning processes.
• Collaborates with team members to define project scope(s) and objectives by gathering research and data using a demonstrated understanding of operations, systems and industry requirements.
• Develops an understanding of the business case behind all projects, including the motivating factors for all stakeholders.
• Develops and maintains project schedules, prioritizes project tasks and collaborates with other business units.
• May serve as a functional subject matter expert (SME) to provide internal consulting services to assigned functional area(s).
• Coordinates activities with other functional areas, and facilitates the implementation of cross-functional business system modules, models and/or enhancements.
• Consults with users to identify, analyze, refine and document business requirements.
• May serve as a liaison between client business units and technical business units by analyzing business and user needs, defining requirements, and representing the user in the design, development, validation and implementation of appropriate technology solutions.
• May serve a dual role as the point of contact for both business users and technical staff to discuss and clarify business requirements and technical specifications.
• Represents stakeholders on project teams and solves problems with large, complex cross-functional systems and processes.
• Partners with technical business units to research, analyze and resolve system and process problems.
• Locates, gathers and analyzes information to find potential solutions to issues, as well as best practices. Evaluates the potential benefits of such solutions to the organization.
• Assists in planning and implementing change initiatives.
• Performs other duties and responsibilities as assigned.

• Functional, operational and technical requirements of all systems used by assigned functional area(s).
• Concepts of risk management, issue tracking, change management and requirements gathering.
• Information technology support and technical documentation.
• System analysis and business process modeling.
• Principles of securities industry operations.
• Business planning and analysis.

• Clarifying system interface requirements and relationships.
• Creating and interpreting process maps and flowcharts.
• Interpreting client input, clarifying issues and developing solutions.
• Conducting business process and systems, feasibility and cost justification analyses.
• Preparing various reports, summaries, surveys and written recommendations.
• Project planning, reporting and coordination across organizational lines.
• Preparing and delivering written and oral presentations.
• Operating standard office equipment and using required software applications.

• Facilitate information gathering sessions ensuring that all viewpoints, ideas and problems are included in the project specifications.
• Incorporate needs, wants and goals from different business unit perspectives into project specifications.
• Attend to detail while maintaining a big picture orientation.
• Solve complex problems and model the business and financial impact of proposed scenarios.
• Ensure that all project activities have a focus on quality and adhere to any identified best practices.
• Perceive information, linkages and trends to apply this knowledge to assignments.
• Resolve complex analytical challenges, independently analyze information, and make recommendations based on analysis.
• Solve problems with large, complex cross-functional systems and processes.
• Read, comprehend and apply technical information.
• Use collaborative skills to accomplish work as a team
• Organize and prioritize multiple tasks and meet deadlines.
• Establish and maintain effective working relationships at all levels of the organization, including negotiating resources.
• Incite enthusiasm, influence, and motivate individuals and project teams without organizational authority.
• Provide a high level of customer service.
• Communicate effectively, both orally and in writing, with all organizational levels.

• Bachelor's Degree in the specific business function of assigned functional area or related field and a minimum of two (2) to three (3) years of experience in defining and documenting business and technical requirements and processes.
• OR ~
• Any equivalent combination of experience, education and/or training approved by Human Resources.

• Certified Associate in Project Management (CAPM) preferred.
• Appropriate series license(s) for assigned functional area or the ability to obtain within an established timeframe.

• No

Bachelor's: Business Administration, Bachelor's: Computer and Information Science, Bachelor's: Construction Management

General Experience - 4 to 6 months

PMI Certified Associate in Project Management (CAPM) - Project Management Institute (PMI)

Less than 25%

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: Grow professionally and inspire others to do the same Work with and through others to achieve desired outcomes Make prompt, pragmatic choices and act with the client in mind Take ownership and hold themselves and others accountable for delivering results that matter Contribute to the continuous evolution of the firm At Raymond James as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring a seamless and efficient checkout process.

Responsibilities include:

• Ensure comprehensive training for new front end associates and oversee their development.
• Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits.
• Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educating them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
• Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption.
• Establish and maintain margin bins to optimize product visibility and organization.
• Communicate professionally with all Rural King associates and customers.
• Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response.
• Execute accurate cash management, returns, layaways, exchanges, and price dispute resolutions.
• Set up and manage tax-exempt customer plans, ensuring accuracy and compliance.
• Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
• Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem.
• Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
• Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
• Complete daily paperwork process including the bank deposit and safe audits.
• Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience.
• Take initiative in ordering necessary store supplies for optimal front-end operations.
• Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups.
• Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window.
• Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Essential Qualities for Success include:

• At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education.
• Meticulous attention to detail and strong math skills for accurate cash handling.
• Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
• Excellent communication skills to implement policies and procedures, direct staff, and provide customer service.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Excellent customer service skills.
• Proficiency with Microsoft Office Suite or related software.
• Working knowledge of Microsoft Office Suite.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.

Physical Requirements include:

• Ability to maintain a seated or standing position for extended durations.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
• Able to navigate and access all facilities.
• Skill to effectively communicate verbally with others, both in-person and via electronic devices.
• Close vision for computer-related activities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.