Information Technology For Development Jobs in Durham
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PRIDE Health is seeking a travel Nuclear Medicine Technologist for a travel job in Durham, North Carolina.
Job Description & Requirements
- Specialty: Nuclear Medicine Technologist
- Discipline: Allied Health Professional
- Start Date: 04/06/2026
- Duration: 26 weeks
- 40 hours per week
- Shift: 8 hours, days
- Employment Type: Travel
Pride Health is seeking an experienced Nuclear Medicine Technologist (PET) to join a healthcare team in Durham, NC 27705.
Job Summary:
The technologist will perform diagnostic nuclear medicine procedures using PET imaging while ensuring patient safety, accurate imaging, and proper handling of radioactive materials. The role requires collaboration with radiologists and healthcare staff to provide high-quality imaging services for patients across multiple age groups.
Key Responsibilities:
- Perform PET and nuclear medicine imaging procedures according to physician orders and departmental protocols.
- Prepare and administer radiopharmaceuticals while following safety guidelines for storage, handling, and disposal of radioactive materials.
- Operate GE and Siemens PET imaging equipment to obtain high-quality diagnostic images.
- Start and maintain IV access for contrast or radiopharmaceutical administration.
- Monitor patients during procedures and ensure comfort and safety.
- Accurately document procedures and patient information in Epic EMR.
- Ensure proper calibration, maintenance, and quality control of nuclear medicine equipment.
- Follow radiation safety standards and regulatory requirements.
- Collaborate with radiologists, physicians, and healthcare teams to ensure effective patient care.
Required Qualifications:
- Minimum 2 years of Nuclear Medicine Technologist experience.
- ARRT (N) or CNMT certification required.
- Basic Life Support (BLS) certification.
- Experience performing PET scans.
- Experience with GE and Siemens imaging systems.
- Experience with Epic charting system.
- Strong knowledge of radiopharmaceutical handling and radiation safety.
Preferred Skills:
- Experience working in hospital radiology departments.
- Ability to work with adult, pediatric, and geriatric patients.
- Strong communication and patient care skills.
Additional Information:/n/nLocation: Durham, NC 27705/nContract: 6 Months with possible extension/nShift Schedule: Day Shift: Monday -Friday Monday – Friday, 8:30 AM – 5:00 PM/nPay Rate: $60 - $68/hour
About PRIDE Health
PRIDE Health is the minority-owned healthcare recruitment division of Pride Global—an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry’s leading healthcare organizations.
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Benefits
- Weekly pay
- Holiday Pay
- Guaranteed Hours
- 401k retirement plan
- Cancelation protection
- Referral bonus
- Medical benefits
- Dental benefits
- Vision benefits
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.
Summary:
The CRNA will employ multiple modalities, including regional anesthesia, MAC sedation and general anesthesia, in the operating room to provide adequate analgesia or anesthesia during surgical procedures. The CRNA scope of practice is defined by the American Association of Nurse Anesthetists and the North Carolina Practice Act. Providers are accountable to the North Carolina Board of Nursing for practicing nursing within the scope of the North Carolina Nursing Practice Act.
The CRNA will work with an exceptional team who support full scope nurse anesthesia practice. Great mix of cases including general, orthopedics, urology, plastics, GYN, podiatry, dental, ENT, ophthalmology. Out of department procedures include endoscopy, cardioversions/TEE, and IR. There are no hearts or lungs. CRNAs function independently to provide labor epidurals on a designated labor and delivery tract.
Responsibilities:
1. Performs pre-anesthetic evaluations on patients utilizing established guidelines and administers appropriate pre-operative medications. Consults with physicians as appropriate. Ensures that any patient/family questions or concerns are satisfactorily addressed.
2. Verifies patient identity and correct procedure(s). Checks for appropriate physical status for anesthesia/analgesia, following through as warranted.
3. Ensures that anesthesia machine, breathing circuits, monitoring equipment, suction devices and all other equipment that will be used is fully operational, in advance of scheduled time for procedure. Ensures availability of backup and emergency drugs on anesthesia cart, to include necessary equipment for their administration.
4. Appropriately establishes and secures intravenous/intra-arterial lines, applies appropriate monitors based on patient needs and procedural requirements.
5. Induces and maintains inhalation, intravenous, local, regional and topical anesthesia commensurate with commonly used anesthetics and techniques, constantly monitoring drug effects and altering dosage to maintain optimal physiological function consistent with patient well-being, safety and procedural goals.
Other information:
Education Requirements:
Masters in nursing and certificate graduate of approved Nurse Anesthetist program.
Licensure/Certification Requirements:
Cert/Recert by the National Board of Certification & Recertification for Nurse Anesthetists.
RN.
ACLS Certification.
PALS Certification.
BCLS certification.
Professional Experience Requirements:
CRNAs with required education and credentials are eligible to apply.
Job Details
Legal Employer: Nash Hospitals
Entity: Nash UNC Health Care
Organization Unit: NGH Anesthesia
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Variable
Location of Job: NASH HC
Exempt From Overtime: Exempt: Yes
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.
Summary:
The CRNA will employ multiple modalities, including regional anesthesia, MAC sedation and general anesthesia, in the operating room to provide adequate analgesia or anesthesia during surgical procedures. The CRNA scope of practice is defined by the American Association of Nurse Anesthetists and the North Carolina Practice Act. Providers are accountable to the North Carolina Board of Nursing for practicing nursing within the scope of the North Carolina Nursing Practice Act.
The CRNA will work with an exceptional team who support full scope nurse anesthesia practice. Great mix of cases including general, orthopedics, urology, plastics, GYN, podiatry, dental, ENT, ophthalmology. Out of department procedures include endoscopy, cardioversions/TEE, and IR. There are no hearts or lungs. CRNAs function independently to provide labor epidurals on a designated labor and delivery tract.
Responsibilities:
1. Performs pre-anesthetic evaluations on patients utilizing established guidelines and administers appropriate pre-operative medications. Consults with physicians as appropriate. Ensures that any patient/family questions or concerns are satisfactorily addressed.
2. Verifies patient identity and correct procedure(s). Checks for appropriate physical status for anesthesia/analgesia, following through as warranted.
3. Ensures that anesthesia machine, breathing circuits, monitoring equipment, suction devices and all other equipment that will be used is fully operational, in advance of scheduled time for procedure. Ensures availability of backup and emergency drugs on anesthesia cart, to include necessary equipment for their administration.
4. Appropriately establishes and secures intravenous/intra-arterial lines, applies appropriate monitors based on patient needs and procedural requirements.
5. Induces and maintains inhalation, intravenous, local, regional and topical anesthesia commensurate with commonly used anesthetics and techniques, constantly monitoring drug effects and altering dosage to maintain optimal physiological function consistent with patient well-being, safety and procedural goals.
Other information:
Education Requirements:
Masters in nursing and certificate graduate of approved Nurse Anesthetist program.
Licensure/Certification Requirements:
Cert/Recert by the National Board of Certification & Recertification for Nurse Anesthetists.
RN.
ACLS Certification.
PALS Certification.
BCLS certification.
Professional Experience Requirements:
CRNAs with required education and credentials are eligible to apply.
Job Details
Legal Employer: Nash Hospitals
Entity: Nash UNC Health Care
Organization Unit: NGH Anesthesia
Work Type: Per Diem
Standard Hours Per Week: 8.00
Work Assignment Type: Onsite
Work Schedule: Variable
Location of Job: NASH HC
Exempt From Overtime: Exempt: No
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
**** This Position is Eligible for a Lump Sum of $3,000 Relocation and $15,000 Commitment Bonus ****
Location: Duke Regional Hospital
Work Week: (Monday-Friday with rotating call on Saturday)
Monday 9:30am-6pm
Tuesday 9am-5:30pm
Wednesday 9:30am-6pm
Thursday 9:30am-6pm
Friday 9am-5:30pm
General Description of the Job Class
Perform a variety of technical activities associated with the performance of screening and diagnostic mammography procedures.
Duties and Responsibilities of this Level
- Perform a variety of tasks involving the operation of mammographic radiographic equipment and other equipment/devices as appropriate.
- Position patients, using immobilization when necessary. Calculate exposure factors, assist physicians.
- Perform the quality control functions related to mammography.
- Evaluate radiographs for diagnostic quality obtaining additional images as needed.
- Prepare and set up medical supplies using aseptic techniques if appropriate. Explain procedures to patients.
- Charge mammographic procedures and supplies in Maestro or EPIC.
- Provide orientation to new Mammographers.
- Provide education and training to student Mammographers.
- Assist in maintenance and compilation of statistical data.
- Demonstrate proficiency in performing all breast imaging procedures, to include breast interventional procedures.
- Monitor mammography section procedures and supply charges to ensure completeness and accuracy.
- Perform other related duties incidental to the work therein.
**DUHS offers career growth and enrichment within Imaging services. There is a clinical ladder program with various steps and opportunities at each hospital within the health system.
Required Qualifications at this Level
Education
- Graduate or completion of program that meets eligibility requirements for registry/certification or currently holds required registry or certification.
- Technologists initially qualifying on or after April 28, 1999, must meet the Mammo-Specific requirements by having at least 40 hours of documented training in mammography.
Experience
- Level I must obtain ARRT certification at time of employment.
- Performance of a minimum of 25 mammography exams under direct supervision of an appropriate MQSA qualified individual. At least 8 hours of training in using any modality (e.g., digital) before beginning to use that modality independently.
- Level II Minimum of two years' experience as a Mammography technologist. Must perform at least 200 mammography examinations in a 24-month period.
- Level III A minimum of 4 years' experience within specialty modality in which they are seeking promotion
Degrees, Licensure, and/or Certification
- ARRT certification in radiography
- ARRT advanced certification in mammography
- FDA/MQSA qualified to include meeting the MQSA CE requirements of at least 15 CEUs in a 36-month period that must include at least 6 CEUs in each mammographic modality used.
- BLS certification
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Required
Preferred
Job Industries
- Healthcare
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
Work Week: Monday-Friday as needed
Location: Duke Regional Hospital
General Description of the Job Class
Perform a variety of technical activities associated with the performance of screening and diagnostic mammography procedures.
Duties and Responsibilities of this Level
- Perform a variety of tasks involving the operation of mammographic radiographic equipment and other equipment/devices as appropriate.
- Position patients, using immobilization when necessary. Calculate exposure factors, assist physicians.
- Perform the quality control functions related to mammography.
- Evaluate radiographs for diagnostic quality obtaining additional images as needed.
- Prepare and set up medical supplies using aseptic techniques if appropriate. Explain procedures to patients.
- Charge mammographic procedures and supplies in Maestro or EPIC.
- Provide orientation to new Mammographers.
- Provide education and training to student Mammographers.
- Assist in maintenance and compilation of statistical data.
- Demonstrate proficiency in performing all breast imaging procedures, to include breast interventional procedures.
- Monitor mammography section procedures and supply charges to ensure completeness and accuracy.
- Perform other related duties incidental to the work therein.
**DUHS offers career growth and enrichment within Imaging services. There is a clinical ladder program with various steps and opportunities at each hospital within the health system.
Required Qualifications at this Level
Education
- Graduate or completion of program that meets eligibility requirements for registry/certification or currently holds required registry or certification.
- Technologists initially qualifying on or after April 28, 1999, must meet the Mammo-Specific requirements by having at least 40 hours of documented training in mammography.
Experience
- Level I must obtain ARRT certification at time of employment.
- Performance of a minimum of 25 mammography exams under direct supervision of an appropriate MQSA qualified individual. At least 8 hours of training in using any modality (e.g., digital) before beginning to use that modality independently.
- Level II Minimum of two years' experience as a Mammography technologist. Must perform at least 200 mammography examinations in a 24-month period.
- Level III A minimum of 4 years' experience within specialty modality in which they are seeking promotion
Degrees, Licensure, and/or Certification
- ARRT certification in radiography
- ARRT advanced certification in mammography
- FDA/MQSA qualified to include meeting the MQSA CE requirements of at least 15 CEUs in a 36-month period that must include at least 6 CEUs in each mammographic modality used.
- BLS certification
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Required
Preferred
Job Industries
- Healthcare
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range ofmedical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
Work Week: Monday & Tuesday7am-5:30pm
Location: Duke Regional Hospital
General Description of the Job Class
Perform a variety of technical activities associated with the performance of screening and diagnostic mammography procedures.
Duties and Responsibilities of this Level
- Perform a variety of tasks involving the operation of mammographic radiographic equipment and other equipment/devices as appropriate.
- Position patients, using immobilization when necessary. Calculate exposure factors, assist physicians.
- Perform the quality control functions related to mammography.
- Evaluate radiographs for diagnostic quality obtaining additional images as needed.
- Prepare and set up medical supplies using aseptic techniques if appropriate. Explain procedures to patients.
- Charge mammographic procedures and supplies in Maestro or EPIC.
- Provide orientation to new Mammographers.
- Provide education and training to student Mammographers.
- Assist in maintenance and compilation of statistical data.
- Demonstrate proficiency in performing all breast imaging procedures, to include breast interventional procedures.
- Monitor mammography section procedures and supply charges to ensure completeness and accuracy.
- Perform other related duties incidental to the work therein.
**DUHS offers career growth and enrichment within Imaging services. There is a clinical ladder program with various steps and opportunities at each hospital within the health system.
Required Qualifications at this Level
Education
- Graduate or completion of program that meets eligibility requirements for registry/certification or currently holds required registry or certification.
- Technologists initially qualifying on or after April 28, 1999, must meet the Mammo-Specific requirements by having at least 40 hours of documented training in mammography.
Experience
- Level I must obtain ARRT certification at time of employment.
- Performance of a minimum of 25 mammography exams under direct supervision of an appropriate MQSA qualified individual. At least 8 hours of training in using any modality (e.g., digital) before beginning to use that modality independently.
- Level II Minimum of two years' experience as a Mammography technologist. Must perform at least 200 mammography examinations in a 24-month period.
- Level III A minimum of 4 years' experience within specialty modality in which they are seeking promotion
Degrees, Licensure, and/or Certification
- ARRT certification in radiography
- ARRT advanced certification in mammography
- FDA/MQSA qualified to include meeting the MQSA CE requirements of at least 15 CEUs in a 36-month period that must include at least 6 CEUs in each mammographic modality used.
- BLS certification
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Required
Preferred
Job Industries
- Healthcare
Position Title: QC Chemistry Lab Technician
Duration: 6 Month Contract (possibility of extension & conversion)
Schedule: Night Shift, 2-2-3 Schedule (6 pm – 6 am)
Location: Durham, NC
Position Summary
The Chemistry Lab Technician is responsible for performing accurate, timely testing of routine and stability
samples in alignment with GMP and safety guidelines to support site production and stability programs. This role
ensures compliance with site policies and procedures while conducting laboratory analyses using techniques such
as UV-VIS, TOC, pH, Conductivity, Color, Clarity, Osmolality, and Visual/Functional Inspection. The technician
may also review testing results and conduct second-person witnessing as needed.
Key Responsibilities
• Perform analytical test methods and support activities safely and accurately following established
procedures and protocols.
• Record data in reports or LIMS according to laboratory procedures, standards, and GMP requirements.
• Identify deviations from procedures or methods and initiate investigations when required.
• Review analytical data generated by other lab analysts as needed.
• Adhere to all Environmental, Health, and Safety (EHS) standards.
• Communicate and support continuous improvement opportunities within daily work.
• Troubleshoot equipment and analytical methods when necessary.
• Support lean lab initiatives, including 5S activities.
• Apply scientific principles related to testing drug substances and drug products, including understanding
how chemistry interacts with lab equipment.
• Maintain lab inventory, including supplies and consumables.
Requirements
• High School Diploma with relevant chemistry laboratory experience or
• Associate degree in Chemistry, Biology, or Microbiology
Preferred Qualifications
• Experience using a Laboratory Information Management System (LIMS).
• Strong problem-solving and analytical-thinking skills.
• Excellent interpersonal and networking abilities.
• Experience working in a GMP QC laboratory environment.
• Strong written and verbal communication skills.
• Exceptional attention to detail.
• Ability to manage and prioritize multiple tasks.
• Ability to provide on-call support when needed.
• Demonstrated ability to work independently and collaboratively.
12 month Contract role with potential to go permanent
Fully remote for now possible but possibility to turn Hybrid in office 2 days a week in Durham come January 2027 MUST live within a commutable distance to Durham
M-F 9-5 EST hours, can live in other time zones but work those EST hours
*Call Center, PBM, or Retail experience
*Must have an understanding of Medicare STARS and Metrics
*Must be comfortable on the phones interacting with members
*Must have experience working remotely
- Make outreach to Medicare members to assist in removing barriers to medication adherence.
- Partner with pharmacies and providers to close adherence gaps when the Medicare member is unengaged or when the Medicare member requires assistance.
- Contact providers to close SUPD (Statin Use in Persons with Diabetes) gaps.
- Complete Comprehensive Medication Reviews (CMRs) with eligible Medicare members to give the member a better understanding of their medications and health.
- Send interventions to providers through fax or the CMR platform to alert the provider of potential drug interactions and adverse reactions, dose changes, adherence issues, etc.
- Provide counseling to Medicare members regarding medications.
- Provide Medicare members with information regarding their pharmacy benefits (ie. formulary, preferred pharmacy, supplemental benefits, etc.)
- Provide clinical guidance and support to the Pharmacy Quality Specialists
Hiring Requirements
• PharmD
• 3+ years of experience in related field.
• North Carolina pharmacy license.
Remote working/work at home options are available for this role.
Summarized Purpose:
Provides high quality customer service to client customers including consumers, health care professionals (HCPs), and client personnel. Documents interactions according to internal and client guidelines. Identifies adverse events (AEs) and product complaints (PCs). Processes fulfillment (e.g., mail, fax, e-mail) and performs administrative responsibilities as needed.
Essential Functions:
• Provides high quality customer service to client customers including consumers, HCPs, and client personnel.
• Documents interactions according to PPD and client guidelines. Identifies AEs events and PCs.
• Maintains knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.
• Processes medical information request (e.g., fulfillment) via e-mail; fax and regular mail.
• Performs line checks and system verifications, and generate reports.
• Performs other duties as assigned.
Education and Experience:
•High School diploma / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience
• In some cases a second language may be required
• Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
Knowledge, Skills and Abilities:
• Excellent organizational skills
• Strong attention to detail
• Ability to handle multiple tasks
• Effective verbal and written communication skills
• Excellent problem solving skills
• Excellent language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required
• Excellent computer and keyboarding skills
• Time management skills
• Excellent interpersonal skills
• Ability to work in a team environment and/or independently as needed
• Demonstrated confidence and initiative
• Flexibility
Essential Functions:
• Provides high quality customer service to client customers including consumers, HCPs, and client personnel.
• Documents interactions according to client guidelines. Identifies AEs events and PCs.
• Maintains knowledge of policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.
• Processes medical information request (e.g., fulfillment) via e-mail, fax and regular mail.
• Performs line checks and system verifications and generate reports.
• Performs other duties as assigned.
Education and Experience:
• High School diploma / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience in some cases a second language may be required
