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Folk Arts-Cultural Treasures Charter School, Executive Director

✦ New

Salary not disclosed

Philadelphia, PA 15 hours ago

Executive Director Opportunity At Folk ArtsCultural Treasures Charter School

Folk ArtsCultural Treasures Charter School (FACTS) is a nationally recognized, mission-driven K8 public charter school rooted in the rich cultural heritage and activism of Philadelphia's Chinatown, immigrant and refugee communities. Founded on the belief that education is most powerful when it honors students' identities, strengthens community, and inspires democratic participation, FACTS integrates rigorous academics with a pioneering folk-arts-infused curriculum designed to nurture curiosity, confidence, and cultural pride. The school is known for its deep commitment to serving multilingual learners, its longstanding partnerships with artist-educators and cultural organizations, and its unwavering focus on equity, inclusion, and whole-child learning. With a diverse student body, a talented and dedicated staff, and a vibrant community legacy, FACTS stands as a model for how schools can celebrate culture, ignite joy of learning, and empower young people to thrive as compassionate, engaged citizens.

FACTS is actively planning for a possible move to a new building and the addition of a third cohort in grades K8. While final timelines are still being confirmed, the next Executive Director will be responsible for preparing the school for this evolutionstrengthening systems, supporting staff through change, and preserving the school's close-knit community culture as enrollment and operations grow.

This is an extraordinary moment for a visionary, community-centered leader to guide one of Philadelphia's most beloved and mission-driven public charter schools into its next chapter. FACTS stands at the intersection of cultural celebration, academic excellence, and social justiceoffering a rare opportunity to steward a model that seamlessly blends rigorous learning with the power of folk arts, identity, and community.

As the Executive Director, you will partner with a talented Principal, a committed staff, and a deeply invested community to strengthen what makes FACTS exceptional while guiding the school toward future growth, sustainability, and impact. You will bring strategic clarity, equity-centered leadership, and a collaborative spirit to advance FACTS' mission, support and develop its people, and ensure strong organizational systems that allow students and educators to thrive.

This opportunity is ideal for a leader who believes that schools can be joyful, inclusive, culturally rich spacesand who is ready to champion that vision with authenticity, humility, and boldness. You will have the chance to amplify FACTS' voice across Philadelphia, deepen partnerships with families and community organizations, and ensure that resources, operations, and relationships all align to the school's powerful mission.

If you are energized by community-rooted education, aspire to build a more just and equitable world that honors family and culture, and eager to build on a strong foundation while shaping what's possible alongside students, families, and staff, this role offers the chance to make a lasting difference for generations of children, families, and educators.

Key Responsibilities of the Executive Director Include:

Champion and embody FACTS' missiongrounded in folk arts, academic excellence, and social justiceacross all programs and decisions, fostering a culture of curiosity and critical thinking.
Protect and strengthen the founding vision while guiding the school toward its next chapter; ensure all initiatives reflect the school's commitment to joyful, rigorous, identity affirming education.
Model transparency, integrity, and consistency in decision-making; serve as the primary ambassador for FACTS' values and purpose.

Lead with deep cultural competence and humility; foster an inclusive, anti-racist and anti-bias culture that honors the diverse racial, cultural, and linguistic identities of students, staff, and families.
Monitor systems for bias to ensure that multilingual learners and historically marginalized students receive the resources and supports they need to thrive.
Build an environment where multiple truths are held, difficult conversations are navigated with compassion, and the whole community feels valued and respected.

Build, coach, and retain a mission-aligned team grounded in shared accountability, collaboration, and continuous growth.
Share leadership through listening, synthesizing, collaboration, and transparent communication; cultivate a strong, trust-based adult culture that reflects FACTS' values.
Oversee human resources strategy including hiring, onboarding, staff evaluation, labor relations, and professional development opportunities that support staff flourishing and retention.

Ensure the school has strong systems, structures, routines, and aligned goals that support effective teaching, learning, schoolwide coordination, and compliance with state and federal requirements.
Provide strategic oversight and support for all non-instructional operations, ensuring strong systems, effective coordination, and smooth day-to-day functioning across areas such as facilities, technology, student services, and administrative operations.
Build and maintain cross-functional alignment across teams and divisions while balancing continuity with thoughtful improvement.

Lead adaptive, mission-aligned change that honors FACTS' history and culture while preparing the school for future needs.
Communicate with clarity, transparency, and consistency during transitions; bring stakeholders along through thoughtful engagement and collaborative planning.
Anticipate challenges, respond to evolving external conditions, and adjust strategy while staying grounded in FACTS' values and long-term goals.

Serve as FACTS' primary public ambassadorstrengthening relationships with families, neighborhood partners, Asian American communities, immigrant and refugee communities, and other stakeholders who have historically built and supported FACTS.
Build reciprocal partnerships with community organizations, cultural institutions, and local leaders that enhance student experiences and strengthen FACTS' identity.
Represent FACTS with authorizers, funders, civic leaders, and the broader charter school sector; elevate the school's visibility and reputation through clear, culturally responsive communication.

Steward FACTS' financial health, ensuring that budgets, forecasts, and resource allocations align to strategy and long-term sustainability.
Provide strategic oversight and partnership to the Board and team in cultivating major gifts, government funding, and foundation support.
Serve as a credible storyteller who connects FACTS' mission and impact to philanthropic partners; ensure financial practices reflect responsibility, transparency, and equity.

Priorities

Successfully oversee the transition to the new school building and expansion. Provide strategic oversight of the planning, coordination, and execution of the move to a new facilityincluding staff hiring, student recruitment, and operational readinesswhile maintaining stability, continuity, and a strong sense of community across FACTS.
Launch and lead a collaborative strategic planning process. Engage the Board, staff, families, students, and community partners in developing a multi-year strategic plan that reflects FACTS' mission, growth, and future aspirations.
Manage teacher union negotiations and contract development. Partner with the Board and relevant stakeholders to lead the negotiations and establish a new union contract that supports the school's mission, values, and long-term organizational health.

Not Specified

D

PR Communications Senior Account Executive

🏢 Deerfield Group

Salary not disclosed

Conshohocken, PA 6 days ago

Are you ready to embark on an exciting journey where your talents are valued, and your potential is limitless? At Deerfield, we believe in fostering a culture of excellence, where every team member is empowered to make a difference and contribute to our collective success.

Deerfield Group is a full-service, integrated marketing, advertising, and communications agency focused on crafting stories that matter and bridging meaningful connections to improve human health. With services spanning omnichannel marketing, insights, creative, digital, media, print, public relations, and analytics, Deerfield is a true Agency of Brand, purpose-built to scale with healthcare companies and brands, whether providing expert consultation, strategic execution, or serving as agency of record. Deerfield Group services are rooted in the science of storytelling and powered by technology to ensure a focused strategy, optimized execution, and tangible outcomes. The company's team of industry leaders and specialists have deep experience working at every stage of a brand's life cycle to partner with executives and marketers to effectively market and deliver products to the patients who need them.

Deerfield Group is built to serve and designed to deliver.

We are seeking a dynamic, seasoned Communications Senior Account Executive (SAE) with a strong background in life science and healthcare PR agency experience to join our client service team. This position can be located remotely or based out of our office in Conshohocken, PA.

The Senior Account Executive (SAE) is a seasoned communications strategist and client counselor with life science PR agency experience, responsible for directing day-to-day account activities and partnering with a multidisciplinary team to execute integrated campaigns. With a strong understanding of the pharmaceutical and healthcare landscape, this person will manage a wide range of projects and apply their innate curiosity to translate complex science into compelling narratives. This encompasses delivering strategic counsel and execution across multiple dynamic focus areas, including: corporate and product communications, brand positioning, digital and content strategy, and public affairs. Furthermore, you will help navigate key scientific data milestones and product launches, while driving internal communications, executive visibility, advocacy relations, and patient and HCP engagement. Utilizing exceptional organizational and communication skills, the SAE excels at understanding client needs, driving cross-functional collaboration, and delivering high-quality materials. By shaping the stories and strategies that build value, you will play a direct role in helping clients advance their vital missions.

Job Responsibilities

Strategic Account & Client Management

Serve as a trusted day-to-day client contact, managing communications, responding to inquiries, and leading client meetings and interactions.
Anticipate client needs, identify strategic opportunities, and provide actionable, proactive counsel under the guidance of senior leadership.
Manage multifaceted projects and timelines simultaneously, delivering stellar service and a consistent, high-quality client experience.
Develop and maintain a deep knowledge of our clients' business, pipeline developments, the broader healthcare industry, and emerging areas of science.

Scientific Storytelling & Content Development

Translate complex scientific concepts into compelling content tailored for various audiences.
Write, edit, and refine a diverse range of materials, including press releases, messaging frameworks, website and social media content, blog articles, backgrounders, and presentations.
Liaise directly with internal designers, medical illustrators, and team leads to visually bring science stories to life.
Compile insightful research, internal scientific briefs for client kick-offs, and comprehensive client results reports.

Media Relations & Strategy

Draft and execute comprehensive media strategies, build targeted media lists, and conduct proactive pitching to top-tier, trade, and local media.
Draft and/or revise press releases to maximize the impact of client announcements, milestones, and achievements.
Prepare expert spokespeople by developing briefing backgrounders and arranging/scheduling media interviews.
Monitor, read, and digest all new and traditional media coverage surrounding client companies and their competitors.
Respond directly to reporters' information requests and facilitate smooth media interactions.

Team Mentorship & Leadership

Mentor and support junior staff, including Interns and Account Executives.
Provide clear guidance and constructive feedback, fostering professional growth while actively refining work before client or agency review.
Partner with all levels of the team to brainstorm creative strategies and disseminate engaging content.
Embrace our collaborative environment by stepping in to support team members and overall firm initiatives as needed.

Skills and Experience

3+ years of healthcare PR agency experience required
Bachelor’s degree in related field, or equivalent related experience
Passion for work in the biotech, health tech or science industries with an innate curiosity about science, technology and the world around you
Demonstrated ability to “think big” developing new ideas to deliver and delight both our clients and colleagues
Strong attention to detail while managing projects for multiple accounts with tight deadlines
Experience in corporate communications, science communications, and/or investor relations a plus
Excellent written and professional interpersonal communications skills
Strong organizational skills and ability to work on multiple projects with a high attention to detail
Strong research and writing skills
Proficient in Microsoft office products and Google applications; comfortable using various business productivity apps (Spaces, Google Meet, Zoom)

At Deerfield, we are dedicated to building a diverse, inclusive, and authentic work environment, so if this role and our culture excite you, we encourage you to apply even if you do not have the exact experience or meet all of the requirements outlined in this job posting. Our HR team will review your resume and experience to see if you align at a different level or possibly better align to other open positions.

Deerfield is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Not Specified

A

Manufacturing Manager

🏢 Avo Photonics

Salary not disclosed

Horsham, PA 2 days ago

Avo Photonics ( ) is a dynamic contract engineering services company that designs, develops and manufactures custom opto-electronic products for a large customer base. Members of our staff have the opportunity to design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, military, industrial, aerospace, and communications.

We are seeking an experienced Manufacturing Manager who will help to further our success and reputation in the industry through world-class customer service for our weekend operations. This position will report directly to the Director of Manufacturing. The successful candidate must keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership.

Specifically:

Manage production Line Managers
Execute production build plans as defined by Director of Manufacturing; meet customer performance, quality, and delivery
Ensure 100% accurate execution of process steps per authorized Work Instructions by properly trained personnel
Continually monitor and optimize staffing placement, development, and needs
Define and track training program for all production staff
Take ownership and demonstrate excellence; production areas shall exemplify discipline, cleanliness, quality, and control
Confirm all Quality Documents are being completed properly and in a timely fashion
Monitor and manage yield loss scrap so that corrective actions can be implemented quickly
Drive continuous improvement through observations shared and discussed with Director of Manufacturing and Product Engineering
Ensure that equipment and quality issues are resolved through Engineering

Requirements:

B.S. in Operations Management or a technical discipline
7 years of progressive manufacturing leadership, inclusive of supervisory roles of multi-shift operations
Ability to plan equipment capacity, staffing, space and material flow in a high technology manufacturing environment
Demonstrated ability to identify and develop strong Line Managers and Process Leads
Demonstrated experience in establishing teams and personnel development planning in a manufacturing environment
Strong attention to details
Ability to communicate clearly and concisely

Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package.

Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.

Not Specified

I

Technical Project Lead

🏢 IntePros

Salary not disclosed

Philadelphia, PA 6 days ago

Job Title: Technical Project Lead

Location: Philadelphia, PA

Schedule: Hybrid (Onsite Tuesday–Thursday)

Overview

We are seeking an experienced Technical Lead to oversee the design, development, and delivery of integrated, technically sound solutions across complex programs and projects. This role will serve as the primary technical point of contact, ensuring successful execution of all ISD technical deliverables while partnering closely with Project and Program Managers.

Responsibilities

Own end-to-end delivery of integrated technical solutions for assigned projects and programs.
Serve as the primary technical liaison to Project/Program Managers and ISD leadership.
Provide technical leadership for all ISD deliverables, ensuring alignment with project scope, timelines, and quality expectations.
Maintain accurate project schedules and status reporting across time, cost, and scope.
Manage and track technical resource plans, budgets, and burn rates; escalate risks as needed.
Develop and validate technical work estimates throughout the project lifecycle.
Identify technical resource requirements and ensure accurate time tracking within enterprise systems (e.g., Empire Time, Clarity).
Participate in project meetings and take ownership of ISD technical components and deliverables.
Troubleshoot, resolve, and act as the escalation point for complex technical issues.
Ensure on-time, on-budget, high-quality delivery of all technical components.
Promote strong team collaboration and ensure consistent, cohesive delivery across technical teams.
Communicate effectively with project stakeholders regarding technical performance, risks, and issues.
Provide consultative support on technical matters to other organizational teams (e.g., Informatics).
Oversee quality across all technical project artifacts and ensure all required SDLC documentation is completed.
Maintain accurate monthly Estimate-to-Complete (ETC) forecasts for assigned projects.

Qualifications

Bachelor’s degree preferred or equivalent professional experience.
5+ years of experience designing, developing, and supporting APIs using MuleSoft Anypoint Platform or similar middleware technologies.
5+ years of experience as a developer and/or technical lead.
Strong background with Agile and Waterfall methodologies.
Experience with TFS and Azure DevOps for code management, testing, and review.
Hands-on technical expertise with prior development experience and familiarity with SDLC processes.
Healthcare EDI experience is beneficial but not required.
Must have an Android or iOS device compatible with the Microsoft Authenticator app.

Not Specified

Assistant Operating Director

🏢 Cornerstone Caregiving

Salary not disclosed

Jenkintown, PA 2 days ago

Assistant Operating Director (AOD)

Location: East Philadelphia, PA | Full-Time | Leadership Role | $52,500+ Benefits & Bonus Opportunities

At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 375 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care.

We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director’s second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you.

Office Leadership & Operations

Serve as the OD’s primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment.
Lead, coach, and support in-office staff; reinforce Cornerstone’s standards, values, and culture.
Onboard and train new office managers, ensuring clarity, confidence, and consistent performance.
Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed.
Share on-call rotation with office leadership.
Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates.
Maintain accurate documentation in alignment with Cornerstone policies and state requirements.
Assist with recruiting, onboarding steps, and staff oversight to support office growth.

Client Care & Quality Assurance

Oversee scheduling operations to ensure timely coverage and an excellent client experience.
Respond to client escalations with urgency, professionalism, and empathy.
Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity.
Ensure state-required supervisory visits are completed (as applicable).
Serve as a backup for client assessments when the Operating Director is unavailable.

Qualifications

Bachelor’s Degree preferred but not required, high school diploma or equivalent required.
2+ years of experience in management, leadership operations, or human resources.
Experience hiring, recruiting, training, scheduling, and supervising staff.
Leadership experience within the healthcare or home care industry.
Ability to work autonomously in a fast-paced environment.
Comfort managing multiple priorities and shifting needs throughout the day.

Other Requirements

Valid driver’s license and auto insurance.
High proficiency with technology, especially Google Workspace.
High attention to detail and exceptional follow-through skills.
Strong communication and interpersonal skills.

Compensation & Benefits

$52,500 starting salary (dependent on market and experience).
Growth Bonuses
Medical, Dental, Vision benefits package.
12 days of PTO annually.
Phone stipend.
Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide.

Why You’ll Love This Role

You are the central in-office leader, ensuring clarity, rhythm, and daily operational success.
You will directly shape staff performance, team culture, and client experience.
You’ll grow in leadership through hands-on coaching, development, and operational oversight.
Your work makes a direct impact on seniors, caregivers, and families in your community.

Join a mission that matters.

If you’re an energetic, people-first leader who thrives on organization, communication, and problem-solving, we’d love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us.

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

Not Specified

Senior Personal Property Adjuster - Field

🏢 Usaa

$63,590 - 121,530

Philadelphia, PA 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for the Philadelphia, PA area.

This is a field-based role for Philadelphia, PA . Also, candidate has to live withing 1 hour from the international airport. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

What you'll do:

Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
Serves as an informal resource for team members.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures..

What you have:

High School Diploma or General Equivalency Diploma.
2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
Developing knowledge of residential construction.
Working knowledge of estimating losses using Xactimate or similar tools and platforms.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

Prior experience adjusting property claims using virtual technologies such as ClaimsXperience.
Prior advanced knowledge of Xactcontents.
Prior experience handling Contents only in higher severity/complex Large Loss claims
Bachelor’s degree
Industry designations such as CPCU, AIC, SCLA
Currently reside within or have the ability to self-relocate within 1 hour driving distance from Philadelphia, PA International Airport
Currently hold an active Adjuster License
US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590.00 - $121,530.00

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

permanent

Residential Claims Adjuster (PHILADELPHIA)

🏢 Usaa

Salary not disclosed

Philadelphia, PA 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for Bucks County, PA. Candidates currently living in this location or willing to self-relocate are encouraged to apply.

What you'll do:

Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

High School Diploma or General Equivalency Diploma required.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

US military experience through military service or a military spouse/domestic partner
5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
Prior experience adjusting property claims using virtual technologies
Prior property field adjuster experience handling DWG, APS and ALE adjustments
Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Xactimate Level 1 and/or Level 2 certification
Prior deployments in support of catastrophes
Currently hold an active Adjuster License
Currently reside within or have the ability to self-relocate to Bucks County, PA

Physical Demand Requirements:

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.