Logistics And Warehousing Jobs in Dresher

42 positions found

Truck Driver - Local Class A - Penske Logistics
Salary not disclosed
Immediate Opportunities: Full-time Local Class A CDL Truck Drivers

* Average $92000 annually

* Additional $3000 annual safety bonus

* Local, home daily
You will drive:

* Late model, Penske Truck Leasing trucks

* Best-in-class specs designed for comfort

* Equipped with inward and outward-facing in-cab cameras helping to ensure safety for all
What you will do:

* Make dock-to-dock deliveries of palletized grocery products

* Pallet breakdown not required

* All local deliveries, drivers will be home every day
Schedule:

* Multiple schedules available

* 11 pm start time

* Additional $200 incentive for picking up a 6th day
Comprehensive benefits package includes:

* Paid vacation and holidays day 1

* Generous retirement benefits

* Excellent health care coverage-medical, dental, and vision

* Short and long-term disability; life and AD&D insurance

* Company-provided uniforms and safety footwear

* Employee discount benefit program

* Driver referral bonus program up to $5000 per referral

* Safety incentive program

* Premier Driver Recognition Program
Why Penske?

Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Truck Driver for Penske. When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time. And we're proud to haul freight for some of the world's leading brands. (Yes, we're more than just the yellow trucks.)

But it's more than that. It's about incredible customer service and building relationships with your accounts. When you drive for Penske, you're representing Penske, but you're also representing your clients. In fact, you'll probably be driving their branded trucks and wearing their uniform.

You'll be on the move with Penske and so will your career. We have tons of training opportunities for you. And with locations across the nation, you can also move to a new city.

Best of all, you'll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record. We pay every Friday, and for most of our driving positions, you're home daily. Yes, daily. Are you ready to take it to the next level? Come drive for Penske.

Qualifications:

* Valid Class A CDL required. Applicants must be domiciled in the U.S. and licensed in their state of residence

* Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required

* 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the last 5 years

* 3 years DMV/MVR record with two or fewer moving violations or accidents

* Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines

* Regular, predictable, full attendance is an essential function of the job

* In order to be compliant with federal law (49 C.F.R. 391.11(b)(2)), this role requires English language proficiency.

* Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required

* This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* The associate must be able to see and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

* While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

* The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.

Penske is an Equal Opportunity Employer.

About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.
Not Specified
Global Logistics Manager
✦ New
Salary not disclosed
Philadelphia, PA 1 day ago

Looking for a role where you can own logistics strategy - not just manage it?


We’re working with a globally recognized manufacturer (with a fantastic culture and long-term stability) that’s looking to bring on a Global Logistics Manager to lead and elevate their North American logistics operations.


This is a high-impact, visible role where you’ll shape how products move across borders, optimize costs, and support expansion into new markets.


What You’ll Be Doing

· Lead all aspects of domestic and international logistics (import/export, transportation, warehousing, 3PLs)

· Own compliance across global trade and customs regulations

· Develop strategies to reduce duties and improve operational efficiency

· Partner with commercial and operations teams to enhance delivery performance and customer satisfaction

· Guide the business through changing trade regulations and support global growth initiatives


What You Bring

· Strong experience in global logistics, supply chain, and international trade

· Deep understanding of import/export compliance and customs regulations

· Proven leadership experience

· Analytical mindset with the ability to solve complex logistics challenges

· Manufacturing experience preferred (chemical industry a plus)

· Bachelor’s degree required; Customs Broker license is a plus


Why It’s Worth a Conversation

· High-visibility role with real influence on the business

· Global scope with a collaborative, team-first culture

· Strong, stable company with continued growth


If you or someone in your network would be a great fit…let’s connect.


Work Authorization:


Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship—whether employer, third-party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship of any kind. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.

Not Specified
Logistics Planner
Salary not disclosed
Lansdale, PA 3 days ago

Logistics Planner Specialist II

Location(s): West Point, PA; Rahway, NJ

Work Environment: Hybrid


Job Summary:

The Logistics Planner Specialist II is responsible for driving tasks to completion and mentoring junior staff. This role requires a heightened level of autonomy and strong business acumen. The Logistics Planning Specialist will be responsible for supporting and work cross-functionally with, but not limited to, Clinical Supply Planning, Country Clinical Operations, CMOs/CROs, Distribution, Regulatory, External Operations Management, Operational Expense Management, Trade Operations, and Trade Compliance to support and plan distribution for Clinical Trial Material utilizing approved depot networks. Act as the Logistics Planner and develop distribution plans and execute activities for network preparedness of distribution activities. Communicate with all constituents and be the advocate for the distribution strategy for clinical trials. In addition to typical distribution planning activities, the individual will also be responsible for alignment of the lead-time and routing in SAP, and cost analysis for distribution network selection. Collaborate across functions and contribute to cross-functional initiatives, and, where appropriate, assume leadership of low-to-moderate complexity projects to drive defined outcomes.

Key Responsibilities:

  • Drive tasks to completion amidst ambiguity.
  • Mentor junior staff and provide guidance on project management.
  • Collaborate across functions to achieve business objectives.
  • Ownership of SAP-related processes that Logistics Planning is accountable
  • Project Contributor, and at times lead, for both internal and cross-functional projects
  • Proficient in cGMP
  • Ability to function in a team environment and pursue information when it is not readily available.
  • Communicate with all constituents and be the advocate for the clinical trial distribution strategy
  • Partner with Clinical Supply Planning and Distribution Centers to oversee and implement distribution planning documents for clinical study protocols
  • Represent Logistics Planning at internal communication meetings
  • Serve as the functional area expert on country shipping and trade compliance, distribution routes, country and global distribution challenges
  • Adherence to regulatory, global and site policies and procedures governing operations activities are critical.

Qualifications:

  • Bachelor's degree preferred; candidates with relevant experience may be considered.
  • 3+ years of experience in a related field; candidates without a degree should have 6+ years of relevant experience.

General Skills:

  • Strong communication and proficient project management skills.
  • Ability to collaborate across functions and teams.
  • Analytical thinking and problem-solving skills.
  • Detail-oriented with the ability to prioritize tasks effectively.

Unique Responsibilities:

  • Ability to make connections at a higher level within the function.
  • Self-motivated with the ability to mentor others.
Not Specified
Logistics Coordinator
✦ New
Salary not disclosed
Philadelphia, PA 1 day ago

About the Opportunity


We’re partnering with a fast-growing, award-winning natural and organic food company on a confidential search for a Logistics Coordinator. This brand is committed to sustainability, quality ingredients, and creating an exceptional customer experience, and has rapidly expanded across retail, e-commerce, and foodservice channels.

This role offers a hybrid work model, combining in-office collaboration with flexible remote work. You’ll have the opportunity to spend key days onsite connecting with the team and partners while maintaining the flexibility to manage strategic tasks from home.

You will be responsible for optimizing the order-to-ship process, managing third-party warehouses (3PLs), co-packers, and transportation providers, ensuring inventory accuracy, on-time delivery, and operational excellence, and driving continuous improvement initiatives.

This is a unique opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a direct impact on logistics and supply chain operations for a growing, mission-driven company.


Location: Philadelphia, PA (Hybrid – 3 days onsite, flexible schedule)


Key Responsibilities

  • Manage day-to-day fulfillment across 3PL warehouses and co-packers
  • Monitor inventory accuracy, reconcile discrepancies, and oversee cycle counts
  • Ensure SLAs for receiving, order processing, and shipping are met
  • Oversee transportation including carrier coordination, routing compliance, and tracking
  • Handle exceptions like damages, delays, mispicks, and ASN/EDI issues
  • Track KPIs, create dashboards, and lead process improvement initiatives
  • Collaborate cross-functionally with customer service, supply planning, and finance
  • Participate in vendor performance reviews, RFPs, and operational change management


Qualifications

  • 5-8 years in logistics, distribution, or transportation operations
  • Hands-on experience managing 3PLs and external logistics providers
  • ERP/WMS/TMS experience (NetSuite, SAP, Oracle, or similar)
  • Strong Excel and data analysis skills
  • Knowledge of LTL/FTL/parcel shipping, routing guides, and freight audits
  • Experience supporting retail compliance and preventing chargebacks is a plus
  • Strong communication, organization, and problem-solving skills


What We’re Looking For

  • Proactive, solutions-oriented mindset
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong attention to detail and follow-through
  • Comfortable working cross-functionally and with external partners
  • Thrives in a hybrid work environment, balancing collaboration onsite with focused remote work
Not Specified
Vehicle Documentation Coordinator
Salary not disclosed
Philadelphia, PA 2 days ago

The Vehicle Documentation Coordinator ensures timely and accurate communication with clients regarding the arrival and condition of their vehicles. This role involves verifying and organizing documentation, sending Warehouse Receipts with photos, and coordinating with logistics to ensure all necessary information is accurate and complete. The Coordinator plays a critical role in maintaining client trust and supporting seamless vehicle processing.


ABOUT MATUS INTERNATIONAL

We are Matus International, offering top-tier shipping services with a mission to inspire the growth of our clients' businesses by building strong, long term relationships through our personalized and efficient services. We are committed to seeing each team member achieve their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: alongside Commitment, we are Disciplined, act with Integrity, take Responsibility, stay Aligned, and are Results-Oriented.


OBJECTIVES

  • Receive and organize vehicle documentation and keys from the reception team.
  • Classify keys accurately for documentation purposes.
  • Verify documentation for accuracy and completeness, including titles, invoices, Power of Attorney (POA), and client IDs.
  • Check for and document any additional expenses, such as storage fees.
  • Send Warehouse Receipts to clients with corresponding photos in a timely manner.
  • Confirm and address any special requests from clients or the destination team.
  • Retain incomplete or expired documents and resolve issues with support from destination teams.
  • Ensure compliance with export processes and regulations.
  • Double-check all printed documentation for accuracy, including Customs information, VINs, and client details.
  • Handover complete and verified documentation to the logistics team for further processing.
  • Monitor deadlines and resolve discrepancies within a 72-hour timeframe.
  • Maintain clear communication with clients and internal teams regarding document status and vehicle conditions.
  • Ensure high levels of accuracy to avoid additional costs and maintain client satisfaction.
  • Uphold organizational standards for confidentiality and documentation security.
  • Performs other duties as assigned.


COMPETENCIES

  • Exceptional attention to detail to ensure accuracy in documentation.
  • Strong organizational skills for managing multiple tasks and deadlines.
  • Proficiency in export systems such as Magaya.
  • Knowledge of export documentation, including Bills of Lading and invoices.
  • Familiarity with country-specific processes and legal requirements.
  • Ability to prioritize tasks with a high sense of urgency.
  • Strong communication skills for interacting with clients and internal teams.
  • Problem-solving abilities to resolve document discrepancies.
  • Time management skills to meet 24-hour and 72-hour deadlines.
  • Customer-focused mindset to maintain trust and satisfaction.
  • Analytical skills to identify and address errors or missing information.
  • Collaboration skills for effective teamwork with logistics and reception teams.
  • Adaptability to manage evolving processes and client requirements.
  • Commitment to maintaining accuracy and confidentiality in documentation.
  • Familiarity with documentation classification and key management processes.


EDUCATION AND EXPERIENCE

  • Familiarity with export systems, such as Magaya.
  • Knowledge of export processes, country-specific laws, and required documentation.
  • Experience in a related role involving documentation and client communication.


PHYSICAL REQUIREMENTS

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.


Not Specified
Drive with DoorDash - Flexible Schedule
✦ New
Salary not disclosed

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

  • Multiple ways to earn: Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
  • Total flexibility: Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
  • Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
  • Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
  • Quick and easy start: Sign up in minutes and get on the road fast.**
  • Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

  • 18+ years old*** (21+ to deliver alcohol)
  • Any car, scooter, or bicycle (in select cities)
  • Driver's license number
  • Social security number (only in the US)
  • Consistent access to a smartphone

How to Sign Up

  • Click “Sign UpApply Now” and complete the sign up process
  • Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.


Remote working/work at home options are available for this role.
Not Specified
Crew
Salary not disclosed
North Wales, PA 4 days ago
Is it you?

Our Crew Members create a warm and friendly shopping experience in our stores. We answer questions, offer suggestions, and ensure our customers know they are welcomed and cared for. We entertain customers and make grocery shopping an exciting adventure.

Some responsibilities may include:

  • Working on teams to accomplish goals
  • Operating the cash register in a fun and efficient manner
  • Bagging groceries with care
  • Stocking shelves
  • Creating signage to inform and delight customers
  • Helping customers find their favorite products

You'll learn a lot. You're not stuck doing one task here. Each Crew Member contributes to creating a WOW customer experience by participating in all aspects of the job.

If you have experience in art including penmanship, working with chalk, and large signage, that's a plus.

If you have a passion for people and a fervor for food, we'd love to meet you. We can teach you the rest.

Stores have the greatest need for people that can work evenings and weekends.

Trader Joe's is an equal-opportunity employer and is committed to hiring a diverse Crew.

Not Specified
Senior Executive Assistant, C-Suite
✦ New
Salary not disclosed
Description:
Position Summary:

The Senior Executive Assistant (EA) provides high-level administrative and organizational support to C-Suite executives at AdaptHealth. This role ensures seamless day-to-day operations, proactively manages executive priorities, and maintains the highest level of professionalism, confidentiality, and attention to detail. The EA works closely with the broader Executive Assistant team to ensure aligned support across the organization and will assist with office management needs when required. This position is will need to be at the Conshohocken, PA headquarters, as needed.

Essential Functions and Job Responsibilities:

Executive Support
Manage complex executive calendars, including scheduling meetings, appointments, and prioritizing time-sensitive requests.
Serve as the primary point of contact for internal and external inquiries, demonstrating sound judgment, discretion, and professionalism.
Coordinate and prepare briefing materials, executive summaries, presentations, and maintain organized executive files.
Anticipate executive needs, resolve scheduling conflicts, and ensure executives are fully prepared for meetings, travel, and deadlines.
Collaboration & Communication
Partner closely with the Senior Executive Assistant and the other EAs to ensure seamless support, workload alignment, and consistent communication across the C Suite.
Act as liaison between executives, internal teams, board members, and external partners.
Draft correspondence, route communications, manage follow-ups, and ensure timely flow of information.
Handle sensitive and confidential information in accordance with company policies.
Meeting & Event Support
Coordinate leadership and cross-functional meetings, including agendas, materials, minutes, and action item tracking.
Assist with onsite executive sessions, visiting executive logistics, and NYC-based events.
Support preparation, logistics, and material development for board meetings and executive presentations.
Travel & Expense Management
Arrange domestic and international travel, including detailed itineraries and all accommodations.
Prepare and reconcile expense reports in alignment with company travel and compliance policies
Project Support
Support special projects through research, coordination, information gathering, and report preparation.
Monitor deadlines, track milestones, and maintain accuracy in project documentation.
Ensure compliance with regulatory and privacy requirements, including HIPAA.
Office Management Support (as needed)
Collaborate with NYC office operations when extra support is required.
Assist with vendor coordination, supply needs, onsite logistics, and visitor experience as needed to maintain a professional and efficient executive workspace.
Maintains patient confidentiality and functions within the guidelines of HIPAA.
Completes assigned compliance training and other education programs as required.
Maintains compliance with AdaptHealth's Compliance Program.
Performs other related duties as assigned.
Competency, Skills and Abilities:
Exceptional organizational and time management skills
Strong written/verbal communication; proficiency in Microsoft Office Suite
High discretion, multitasking under pressure, analytical problem-solving
Proactive, adaptable in fast-paced settings
Leadership-oriented, resourceful and capable of navigating ambiguity
Results-driven, committed to continuous improvement

Requirements:
Education and Experience Requirements:
Bachelor's degree in Business Administration, Communications, or related field preferred
Minimum 5 years executive assistant experience, preferably healthcare/corporate
Physical Demands and Work Environment:
Work environment may be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Must be able to lift 30 pounds as needed
Excellent ability to communicate both verbally and in writing
May be exposed to angry or irate customers or patients

PI7d0c6573a3fe-37344-39886800
Not Specified
Procurement Specialist
🏢 Avantor
Salary not disclosed
Philadelphia, PA 2 days ago
The Opportunity:

In this role, you will report to the Site Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Philadelphia, PA

Shift: 8 am-4:30 pm (may change based on customer needs)

Hourly Rate: $23.00 - $25.00

Benefits:

  • Health and Wellness: Medical, Dental, Vision, and Wellness programs

  • Time Off: Paid Time Off (PTO), Company-paid holidays, Choice holidays, etc.

  • Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

  • Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance

  • Recognition: Celebrate your peers and earn points to redeem for gifts and products

What we're looking for

Education:

  • High school diploma required; Associate's or Bachelor's degree in Supply Chain, Logistics, Life Sciences, or related field preferred.

Experience:

  • 1-2 years in procurement, inventory management, or lab operations required.

  • SAP, MS Office Suite (Excel, Access), and digital procurement platforms preferred.

  • Collaboration Tool: Microsoft Teams experience preferred

  • Formal training in problem-solving methodologies is preferred.

  • Familiarity with FDA, CGMP, and ISO standards.

  • Strong understanding of lab operations and material workflows.

  • Ability to independently solve complex problems using operational insights.

  • Excellent organizational and multitasking skills.

  • Effective communicator with strong interpersonal and negotiation abilities.

  • Proficient in data analysis and reporting,

  • Proficiency with MS Office Suite (Expert-level skills in Excel)

  • SAP experience is highly desirable.

  • Knowledge of contracts and supplier management best practices.

  • Comfortable working in highly regulated environments.

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

As an Onsite Procurement Specialist/Buyer, you'll be embedded at customer facilities to ensure the seamless coordination of inventory and material operations. This role supports laboratory and production environments by managing sourcing, procurement, and logistics of essential materials, including consumables, chemicals, solvents, and reagents. You'll be the operational backbone of our onsite services, helping our customers maintain efficiency, compliance, and scientific progress. In this role, you will:

  • Coordinate and streamline workflows related to inventory and material management.

  • Support procurement and planning functions, ensuring timely and compliant delivery of materials.

  • Maintain strong relationships with vendors and internal departments to optimize cost, quality, and delivery timelines.

  • Ensure alignment with regulatory standards, including FDA, CGMP, and ISO9001.

  • Collaborate with Avantor's broader service and sourcing teams to deliver integrated solutions.

  • Source, procure, and coordinate delivery of critical lab and production materials.

  • Manage inventory levels, reorder points, and replenishment cycles using Avantor and customer systems.

  • Assist in supplier qualification, contract interpretation, and compliance documentation.

  • Support emergency deliveries and installation of materials.

  • Maintain standing orders and manage engineering change notifications.

  • Provide reporting on material planning, open orders, and performance metrics.

  • Resolve non-conformance issues and document supplier corrective actions.

  • Facilitate audit support and vendor engagement activities.

  • Collect, document, and report operational data and observations.

  • Maintain >95% inventory accuracy across managed categories.

  • Ensure 100% compliance with regulatory and safety standards.

  • Deliver monthly reports on inventory levels, supplier performance, and cost savings.

  • Perform other duties as assigned.

  • Resolve procurement issues within 48 hours of escalation.

  • Maintain positive customer satisfaction scores through responsive service and communication.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Not Specified
Customer Service Manager
Salary not disclosed
Lansdale, PA 2 days ago

Ainsley Search Group is hiring a Customer Service Manager to join a Global Manufacturer located in Montgomery County. This manager will report to the VP of SC and lead a team of Customer Service Specialist to streamline the customer orders processing, optimize the order process from demand, distribution, warehouses, manufacturing, engineering and import/export, maintain and develop customer relations and ensure quality standard of products, collaborate with finance, supply chain, procurement, logistics, independent sales reps to ensure timely process of accounting, PO processing, purchasing, R&D, manufacturing, achieve highest accurate rate on order fulfillment with minimum operational cost across travel time, and inventory. This is a full-time, permanent leadership opportunity with lucrative base salary, bonus, and competitive benefit, in addition, company would like to develop this individual to the senior level leadership in the near future.


Responsibilities:

  • Report to VP of Operations and lead a team of Customer Service Specialists to streamline order processing for customer sales orders; staff train and develop the team to deliver supreme customer service and order fulfillment.
  • Collaborate with engineering, manufacturing, suppliers, procurement, logistics, and distribution to optimize supply chain processes, reduce travel time, and increase order fulfillment rate on accuracy, quality, on-time and within budget metrics.
  • Resolve customer complaints and supply chain bottlenecks in an effective and timely manner, deliver corrective action to reduce recurring issues.
  • Collaborate with S&OP team and other Supply Chain Team to achieve process improvement, reduce cost on transportation, travel time, and inventory and not jeopardize on-time order fulfillment.
  • Maintain, develop customer relations; support troubleshooting sales order issues involving quality, delay, backordered, recall, identify root cause and support the implementation of corrective action and CI to reduce recurring errors.
  • Work closely with Sales & Marketing team to ensure realistic expectation from new customers, properly set up new customers in the ERP Systems.
  • Collaborate with R&D, Manufacturing on change of order requests from customers, support new product development process and ensure new products are set up in the CRM system, update customers on product application, change of order status, design status, and manufacturing status as needed.
  • Provide hands on leadership and mentoring to subordinate, develop, standardize and implement operational procedure for the customer service department, develop KPI to measure and improve customer service performance across volume, accuracy, responsiveness, etc.
  • Attending management meetings and routine S&OP meetings, address potential bottlenecks, issues regarding customer accounts, sales order process, cost reduction, productivity, etc.


Qualifications:

  • Bachelor’s degree required.
  • Recent years of hands-on leadership experience within Manufacturing, Order fulfillment, Customer Account Management within manufacturing industries, exposure to consumer products, contract manufacturing desired.
  • Solid knowledge in ERP and Excel
  • Experience with order fulfillment with regulated materials.
  • Experience with S&OP preferred, strong in problem solving and analytical skills.
  • Excellent customer service skills, strong people and communication skills.
  • Excellent in relationship building and negotiation skills.
  • Ambition in advancing to senior level leadership role.


Compensation, bonus and benefit

  • Competitive Base Compensation
  • Annual targeted bonus
  • 401k with match
  • Paid health, dental and vision
  • Paid life insurance
  • Paid long-term/short-term disability
  • PTO and Paid holidays
Not Specified
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