Information Technology For Development Jobs in Buffalo Ny Remote

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

PURPOSE AND SCOPE

To manage the Service Department within an assigned area to ensure customer expectations are exceeded in the maintenance, repair, and service of equipment whilemaintainingacceptable profitability. Note, in smaller assigned areas this position may be combined with the InstallationSupervisor, andstill referred to as "District Service Manager", while those responsibilities would be included with these.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Maintain a staffed, trained service team that works safely and efficiently.

• Ensure customer expectations are exceeded in the maintenance, repair, and service of equipment.

• Exceedbudgetedtargets for profitability.

• The position mustmaintainup-to-date technical knowledge on all products sold by the district as well as major industry trends and competitive products.

• This positionis responsible forbuilding a strong Service Team.This includes forecasting personnel needs to assure sufficient staff is available to meet demand while keeping overtime costs within acceptable parameters, and screening and hiring new Service Technicians.

• This position is responsible for ensuring that all Technicians are trained, including initial as well as ongoing training, and ensuring progress in completing the Technician Training Standard and movement through the ASAPP levels of development.

• This positionis responsible formanaging the safety of all Technicians.This includes ensuring initial and periodic safety training, ensuring that all Technicians have proper, functioning safety equipment, periodic inspections of equipment and safety audits, and enforcing safety policies and compliance with applicable occupational safety and health regulations.Should an accident occur, this positionis responsible forcompleting the proper documentation, investigating the accident, and takingappropriate steps(including corrective action, ifwarranted) to minimize future risks.

• This positionis responsible forenforcing all Company policies and performance standards. This includes making all employees aware of these policies throughan effectiveorientation, communicating changes, setting expectations for performance, and holding employees accountablethrough the use ofcorrective action as appropriate.

• This positionis responsible fordeveloping Technician Team Leaders in their roles and developing them to be ready for future opportunities within the Company.

• In addition to managing Arbon employees, the District Service Manager has secondary responsibility for supporting the installationportionof the business, including help with non-major projects (handled by Regional Project Managers or Installation Manager) and for the effective use of subcontractors and any required union labor.This includes helping to find new subcontractors or sourcing union labor, as needed, certifying, training and developing subcontractors, and managing the performance of allthird partylabor, and lend Service employees to Installation as directed, and working with the Installation Manager to coordinate Installation Technicians supporting the service operations, as needed.

• This positionis responsible formonitoring andidentifyingperformance problems in service personnel and for taking a proactive approach to correcting negative behaviors.At a minimum, this positionis responsible forconducting 2 performance reviews with all direct reports each year.As part of the performance appraisal process, the incumbent will work with each employee in setting performanceobjectivesat the beginning of each year, or when the employee joins the company.

• The incumbentis responsible forinstilling a team atmosphere among the members of the service department and acrossfunctionalline.The incumbent will work in concert with the District Operations Manager, District Sales Managers, Installation Managers/Regional Project Managers, Administrative Managers, and Technician Team Leaders in developing and implementing strategies that will maximize synergies between functions and promote teamwork.

• This positionis responsible forfleet management of the service vehicles, ensuring proper maintenance is conducted and that each Technician has a safe vehicle thatcomplies withapplicable regulations.

• This position works with theSenior ServiceManager or VPGM to establish proper inventory levels within on each service truck and in each storage facility; develops processes and procedures to ensure that these levels are maintained; and manages the Technicians, Team Leaders, andAdministrativepersonnel to ensure these levels are maintained without accumulating excess inventory.

• Working as a team with Administrative and Sales personnel and with customers, this position assists in resolving outstanding collections issues and minimizing the aging of Accounts Receivable.

• This positionis responsible formanaging allservice relatedexpenses, including labor, supplies, materials, and travel costs.The Service Manager reviews financial reports monthly,identifyingareas of good and poor financial performance, trends, and ways to improve profitability.

• This position will work with Service Coordinators, Service Administrators, and Technician Team Leaders to ensure the efficient scheduling of all maintenance, repair, and service work in the district that results in maximizing service profits while exceeding customer expectations fortimelyservice.

• This position ensures the quality of work by all Technicians by ensuring effective training, regular quality audits, and periodic spot-checks.

• This position serves as a resource to the sales staff byassistingwith the technical aspects of sales.

• This position will also serve as thepointperson for any customer having a technical question on our product or aservice relatedquestion.

• Other Duties Assigned

EDUCATION and/or EXPERIENCE

The successful individual willpossess:

• Bachelor's Degree or equivalent from four-year college or technical school; or three or more years related experience and/or training; or equivalent combination of education and experience. Background in construction management preferred. Anin depthknowledge of Rite-Hite products isrequired. Must be able to read and understand all documentspertaining toproject planning. CADproficiencyhelpful.

KNOWLEDGE / SKILL REQUIREMENTS

The idealindividualwilldemonstrate:

• Ability to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manuals. Ability towriteroutine reports and correspondence. Ability to speak effectively before groups of customers or employees oforganization.

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructionsfurnishedin written, oral, diagram, or schedule form.

SUPERVISORY RESPONSIBILITIES:

The Service Manageris responsible forprofitably managing a service business with up to 30 employees in 2-5 service zones. Carries out supervisory responsibilitiesin accordance withthe organization's policies and applicable laws.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Key Responsibilities

• Implement strategic plans as set by the Board of Directors, as well as annual goals and objectives; financial, program and administrative management; and leadership of the organization. Guidance and direction are provided by the Chair of the Board, and by the Board and its Executive Committee.
• Promote Boys & Girls Clubs services to individuals, other service organizations and the local community with a focus on collaborative communication.
• Direct and participate in public relations and fundraising activities; lead activities to raise funds or otherwise solicit and gather monetary donations or other gifts for the organization
• The CEO is responsible for the financial health of the organization, including oversight of operating budgets, financial forecasting, and ensuring long-term fiscal sustainability.
• Monitor and approve the organization’s program services to ensure achievement of the mission and goals of BGCB in collaboration with and support of the Board of Directors.
• The CEO serves as the chief fundraiser and external ambassador of the organization, responsible for developing and executing a comprehensive revenue strategy including major gifts, corporate partnerships, foundation grants, and public funding.
• Oversee staffing activities of the organization, including recruiting, training, mentoring, and evaluating both paid and volunteer staff.
• Provide leadership to Club staff by developing administrative and operational standards (policies and procedures) by which goals will be met.
• Provide professional leadership to the Board of Directors to ensure the development of an effective and motivated Board, including identification, recruitment, training, and involvement of Board members in meeting the goals of the organization.
• Demonstrate that safety is a core value, ensure that the management system conforms with membership requirements and industry standards and is actively engaged in the safety improvement process.
• Ensure that the organization is in compliance with membership and other requirements or standards of Boys & Girls Clubs of America, other affiliated and regulatory agencies and that the Organization has standards and measures in place that define effective safety practices, train to those annually, and identify vulnerabilities and strategies to mitigate risks.
• Serve as point of escalation, feedback and approval for reportable Club incidents ensuring that all accident and incident reports are completed, up to date and submitted to the administrative office for archiving.
• Reports to the Board of Directors.

Required Knowledge, Skills, and Abilities

• Demonstrated ability to organize, direct, plan and coordinate operations in a multi-unit organization.
• Leadership skills, including negotiation, problem-solving, decision-making and delegation.
• Strong communication skills, both oral and written; ability to speak effectively and persuasively to groups and individuals.
• A successful history of cultivating and leveraging deep community relationships with key stakeholders, including civic leaders, corporate partners, philanthropic organizations, and government entities, in order to strengthen organizational visibility, expand strategic partnerships, and advance mission-driven initiatives.
• Demonstrated success in driving significant revenue growth through both strategic stewardship of existing relationships and proactive cultivation of new clients and donors.
• Grant experience, both writing and managing, would be a plus.
• A successful history of establishing strong operational and financial foundations to support sustainable strategic growth, aligning long-term vision, infrastructure, and resource allocation to enable scalable expansion and organizational stability.
• Demonstrated knowledge of mergers and acquisitions, including evaluating strategic opportunities, conducting organizational and financial due diligence, leading integration planning, and aligning combined operations to support long-term growth and mission impact.
• Demonstrated competency and ability in establishing and maintaining effective working relationships with a Board of Directors, staff, community groups, and other related agencies.
• Demonstrates a strong understanding of and commitment to trauma-informed care, ensuring programs, policies, and staff practices prioritize safety, trust, empowerment, and resilience for individuals who have experienced trauma.
• Demonstrated ability to supervise professionals and other staff/volunteers who may be in distant subunits of the organization.
• Advanced knowledge and expertise in asset management, including financial resources and property.
• Demonstrated skills and competency in the following areas preferred: the mission, objectives, policies, programs, and procedures of Boys & Girls Clubs; the principles and practices of nonprofit organizations and their management; and resource development activities and sources of funding.

Education

• Bachelor’s degree from an accredited college or university required; advanced degree preferred.

Overview

A long‑established electrical contractor with over 90 years in operation is seeking a Electrical Project Manager to support its continued growth across Western and Upstate New York. Known for delivering technically demanding work across K‑12, healthcare, industrial, logistics, and data center projects, the organization has built a reputation for quality, reliability, and long‑term client partnerships.

This role will be responsible for managing full project lifecycle delivery, from preconstruction through closeout, while collaborating with field leadership and internal estimating, engineering, service, and LV divisions. It offers the opportunity to contribute to complex, high‑profile electrical projects while playing a meaningful role in the continued development of a respected contractor with deep regional roots.

This position is an office based role however it would also require travel to project sites across the region

Key Responsibilities

• Lead all phases of electrical construction projects from initial planning through completion
• Serve as primary point of contact for clients, construction managers, and trade partners
• Coordinate closely with foremen to ensure staffing, productivity, and field readiness
• Manage schedule development, cost control, procurement, and material logistics
• Oversee contract administration, change orders, invoicing, and financial documentation
• Ensure compliance with IBEW requirements, project specs, and regulatory standards
• Collaborate across internal divisions including Engineering, LV, Transmission, Service/O&M and Renewables
• Support project closeout, turnover documentation, testing results, O&M manuals, and as‑builts
• Build long‑term client relationships and contribute to future work opportunities
• Work in close coordination with the main office, with regular onsite presence for project reviews, team collaboration and reporting

Qualifications

• Experience running hard‑bid or design‑build electrical construction projects
• 5+ years in commercial electrical trade; foreman‑level field experience preferred
• Strong understanding of scheduling, takeoffs, change orders, and contracts
• Proven ability to run profitable project portfolios
• Bachelor’s degree in Construction Management or Engineering (preferred, not required)
• Journeyman or Master Electrician license (preferred)
• Excellent communication, leadership, and client‑facing skills
• Ability to work in a fast‑paced environment with tight deadlines

Compensation

$80,000 – $110,000 base salary

• Medical, dental, and vision insurance
• 401(k) with company match
• Bonus program
• Paid time off and company holidays
• Professional development and leadership growth opportunities

As a Store Leadership Trainee (SLT), you will participate in a structured training program to prepare you for the role of Merchandising Manager or Operations Manager (Assistant Store Manager) at a Kohl's store. During the Store Leadership Trainee Program (SLT Program), you will learn aspects of what it takes to run a successful, thriving business, from Human Resources, Operations, Merchandising, Team Development, Omni-channel Management and more.

Those new to Kohl's will train for 8 weeks, while internal participants may train for a shorter period of time. Kohl's offers trainee start dates in February, May and July based on business needs.

Following the SLT Program

At the end of the SLT Program, Kohl's, in its sole discretion, will determine if there is an opportunity to continue employment as a Merchandising Manager or an Operations Manager (Assistant Store Manager). Kohl's may consider factors such as performance, availability and its business needs. The career path of a Store Leadership Trainee is: SLT, Assistant Store Manager, Store Manager, District Manager.

What You'll Do

• Discover Kohl's store structure, areas of ownership and team responsibilities
• Learn all store operations and processes
• Engage in daily hands-on experiences including in-store merchandising, visual standards and continual product movement
• Work closely with a Coach, Mentor and HR Business Partners to learn how to effectively lead, motivate, and drive engagement among a team
• Join weekly touch bases with the Store Manager to recap the prior week's training, align on the new week, share feedback and connect on needs
• Lead with a customer-first mindset, demonstrate integrity and accountability, be a creative problem solver and foster an empathetic and inclusive culture
• Cultivate business acumen skills and learn how to make operationally sound business decisions
• Participate in dedicated programming to strengthen development and gain exposure to Kohl's leadership
• Analyze sales and market trends to drive profitability while maintaining a strong customer-first mindset
• Support schedule execution, sales projections and payroll management
• Participate in Leader on Duty shifts to provide a Customer First experience

What Skills You Have

• Associate's or Bachelor's degree required (or expected completion within approximately 3 months of starting the SLT Program)
• Less than 18 months of retail management leadership experience
• Flexible schedule, work hours will be based on business needs; must be available nights and weekends
• Highly adaptable and self-motivated
• Must be 18 years of age or older
• Great verbal/written communication and interpersonal skills
• Excellent decision-making and problem-solving skills
• Ability to make quick decisions and resolve conflicts
• Effective verbal and written communication skills
• Ability to work independently and as part of a team
• Strong analytical skills and superior critical thinking skills
• Strong people management skills and ability to develop talent
• Flexible availability, including days, nights, weekends, and holidays

Pay Range: $0.00 - $26.00

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

Long & Paulo-Lee is a boutique law firm serving individuals, families, and businesses throughout Western New York. Our firm is built around a simple philosophy: provide strategic, high-level legal counsel with the responsiveness and care clients rarely experience at larger firms.

We focus on matters where experience, preparation, and judgment truly matter — including complex real estate and construction litigation, business disputes, and sophisticated estate and legacy planning.

As our firm continues to grow, we are seeking a Senior Associate Attorney who is capable of taking ownership of matters, working directly with clients, and contributing to the continued development of a high-performing legal team.

This is an opportunity for an attorney who wants substantial responsibility, meaningful client relationships, and the ability to grow within a modern boutique practice.

Position Overview

The Senior Associate Attorney will play a key role in managing litigation matters and advising clients on complex legal issues. The position involves direct client interaction, case strategy development, motion practice, and courtroom advocacy.

The ideal candidate is an attorney who is analytical, highly organized, and capable of managing significant responsibility with minimal supervision.

This role offers the opportunity to work on substantial legal matters while maintaining the collaborative environment of a small, focused firm.

Responsibilities

• Manage and litigate complex civil matters from inception through resolution

• Draft and argue motions, prepare pleadings, and conduct legal research

• Conduct depositions, witness preparation, and discovery strategy

• Appear in court for conferences, hearings, and oral argument

• Develop litigation strategy in collaboration with firm leadership

• Maintain clear, consistent communication with clients regarding case status and strategy

• Supervise and mentor junior attorneys and support staff when appropriate

• Contribute to the continued refinement of firm systems and practice standards

Qualifications

• 5+ years of litigation experience (civil litigation required)

• Admission to practice in New York State

• Demonstrated experience drafting motions and handling court appearances

• Strong legal research and writing ability

• Experience managing cases with significant autonomy

• Excellent communication and client-management skills

• Ability to prioritize and manage multiple matters effectively

Preferred but not required:

• Experience in real estate or construction litigation

• Experience advising business clients

• Experience mentoring junior attorneys

The salary range for the role is $97,000 - $130,000 per year. 

Benefits include: Health Insurance, Dental Insurance, 401K, PTO, Continued Education Credit Reimbursement, more.

What We Offer

• Excellent work:life balance

• Ability to work in other areas than just litigation

• Competitive salary commensurate with experience

• Performance-based bonus opportunities

• Direct client interaction and case ownership

• A collaborative, professional team environment

• The opportunity to build a long-term career within a growing boutique firm

• Unlike high-volume practices, our firm prioritizes quality of work, preparation, and thoughtful legal strategy. We believe attorneys perform at their best when they have the support, autonomy, and professional environment necessary to focus on excellent legal work.

*At Securian Financial the internal position title is Data Science Sr Con.*

Position Overview

As a Lead Data Scientist at Securian Financial, you are a recognized expert and technical leader within the organization. You will apply deep analytical and machine learning expertise to solve complex enterprise problems while shaping the technical direction of data science and AI initiatives. You seek to understand first, build scalable solutions that drive strategic growth and value, and thrive in a collaborative, teamwork-oriented environment.

You will play a key role in advancing our enterprise AI and advanced analytics capabilities, influencing tooling standards, MLOps practices, and responsible AI adoption across the organization. Our company values innovation, collaboration, and excellence, and we offer a supportive and inclusive environment where diverse perspectives are encouraged and professional growth is prioritized.

Key Responsibilities

• Design, develop, and productionize advanced machine learning and AI models in partnership with data engineering and software engineering teams.

• Establish and promote MLOps best practices, including experiment tracking, model versioning, reproducibility, CI/CD, and model monitoring using tools such as MLflow and DSpy.

• Lead the design and evaluation of AI and generative AI solutions, including LLM-based systems, and agent-based workflows.

• Collaborate with cross-functional team to identify, prioritize, and deliver high-impact, data-driven solutions.

• Communicate complex analytical and model-driven insights to technical and non-technical audiences through clear narratives, reports, and presentations.

• Ensure model quality, robustness, and regulatory alignment through rigorous testing, validation, and explainability techniques.

• Drive adoption of enterprise standards for data science, machine learning, and responsible AI.

• Identify opportunities for process improvements and automation using advanced analytics and AI techniques.

• Lead and mentor more junior data scientists, providing guidance and support in their professional development while working on projects.

Preferred Qualifications

• A Master's or PhD degree in Data Science, Computer Science, Statistics, Mathematics, or a related field.

• At least 5 years of experience in data science or a related field, with a minimum of 2 years in a project leadership role.

• Experience building and deploying production solutions

• Experience with MLOps tools and practices, including MLflow (or similar) for experiment tracking and model management.

• 2+ years of experience in Insurance, actuarial, or a related field

• Proficiency in programming languages such as Python

• Strong expertise in machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn).

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).

• Solid understanding of statistical analysis, data visualization, data wrangling techniques, NLP approaches, ML model selection.

• Solid understanding of model approaches to satisfy regulatory requirements regarding explainability/interpretability of advanced AI/ML models

• Excellent problem-solving skills and the ability to think critically and analytically.

• Strong communication and presentation skills, with the ability to convey complex concepts to non-technical audiences.

• Demonstrated ability to manage multiple projects and prioritize tasks effectively.

• A passion for continuous learning and staying current with industry trends and developments.

Preferred Skills

• Experience with natural language processing (NLP), LLMs, prompt engineering, and advanced ML models.

• Familiarity with modern ML debugging, evaluation, and optimization tools such as DSpy or equivalent.

• Knowledge of responsible AI practices, including bias detection, fairness assessment, and model risk management.

• Knowledge of data governance and data privacy regulations.

• Background in finance, healthcare, or other specialized industries.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*

Summary

As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.

This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.

You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.

Responsibilities include but are not limited to:

AI Solution Development & Deployment

• Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.

• Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).

Operational Model Support & Optimization

• Monitor model performance, data drift, and operational KPIs.

• Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.

• Establish measurement frameworks to quantify operational impact of deployed solutions.

Data Engineering & Analytical Execution

• Transform structured, semi-structured, and unstructured data into actionable features and insights.

• Perform exploratory analysis and visualization to identify operational improvement opportunities.

• Collaborate with engineering teams to productionize data solutions.

Stakeholder Engagement & Explainability

• Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.

• Communicate complex AI methodologies and results clearly to technical and non-technical audiences.

• Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.

Required Qualifications

• Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.

• Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.

• Experience building operationalized data science solutions (not just prototypes).

• Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.

• Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.

• Strong ethical judgment with a commitment to responsible and unbiased AI development.

Preferred Qualifications

• 2+ years of hands-on experience in data science, applied AI, or machine learning.

• Experience supporting AI solutions in operational or production environments.

• Familiarity with MLOps practices, model governance frameworks, and automation tooling.

• Experience working in regulated industries (financial services preferred).

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)