Information Technology For Development Jobs in Berkeley, MO

FIELD SALES AND MARKETING REPRESENTATIVE – Techtronic Industries, NA (TTI)

About Us:

TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to foster innovation allowing us to be the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward you.

TTI is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor product equipment, and floor care products. Our consumers range from professional and industrial users in the home improvement, repair, and construction industries to homeowners & DIY enthusiasts. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth.

Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our products include professional power tools and accessories, outdoor power equipment, and floor care. Our brands include Milwaukee®, AEG®, Ryobi®, Hart ®, Oreck®, Hoover®, Dirt Devil® and Vax®.

In this position, you will drive sales of our premier product lines within one of our largest retail partners. This position will allow you to enhance your selling, account management, and communication skills while launching your career in a fast-paced and extremely rewarding company.

Duties and Responsibilities:

• Exceed sales targets by delivering best-in-class Business to Consumer sales and customer service within The Home Depot, engaging directly with customers to understand their needs and recommend tailored TTI product solutions, all while demonstrating deep product knowledge and enthusiasm
• Plan and execute promotional events, product demos, and store walks to drive consumer engagement and increase product sell-through
• Support and implement strategic corporate brand marketing initiatives and promotional activities to increase brand awareness and drive sell-through
• Ensure brand presence and sales-readiness through strategic merchandising, optimal product placement, and completion of store objectives and resets—leveraging data analytics through Microsoft Power BI to drive decisions and maximize impact
• Develop a strong understanding of the retail marketplace, including customer profiles, product applications, competitive landscape, and channel dynamics
• Participate in TTI’s world class training program to be equipped with the knowledge to work independently within your assigned market
• Build and manage relationships with The Home Depot team members to enhance in-store execution and cultivate long-term business partnerships
• Effectively manage inventory levels through down-stocking, maintaining product accessibility, and ensure prompt reporting of all tasks and responsibilities
• Participate in merchandising resets to support TTI’s relentless innovation, ensuring the timely placement of cutting-edge products and solutions that drive growth, competitive advantage, and meet evolving market needs, all while adhering to TTI’s safety protocols

Note: Employee's duties and responsibilities are not limited by the above. Other duties may be assigned as deemed necessary by the employee's supervisor. In addition to the basic requirements of the position, all employees are expected to meet the company's goals of continual improvement in the areas of knowledge, skills, processes, and quality.

Job / Employment Requirements:

• Must be at least 21 years of age or older
• Eligible to work in the United States without sponsorship or restrictions
• Ability to pass drug screening and Motor Vehicle Report screening
• Must have a valid United States driver’s license for at least one continuous full year in one state
• Must have a personal vehicle / reliable form of transportation
• Possess and maintain valid personal vehicle insurance listing you as the primary driver
• Position requires travel to/ from assigned store location(s) as well as occasional travel for meetings, projects, events, etc. Air travel will be required
• Employees will also be required to transport a small amount of company property (company devices, demo tools, tool kit, safety supplies)
• Capable of reaching and/or lifting overhead in addition to ascending/descending ladders to move product
• Capable of lifting and transporting heavy tools (up to 50 lbs.) and requesting assistance as needed
• Capable of using hands to maneuver small objects, assemble tools and build displays
• Ability to work nights and weekends – weekends will be required at different points throughout the year
• Ability to work in a retail environment full time and stand for the duration of the shift, with the exception of meal and rest breaks
• Applicant should be self-motivated and a team player with strong organizational, planning and time management skills
• The applicant must be MS Office proficient
• Multilingual abilities preferred in specific markets depending on business needs
• Formal higher education preferred but not required – Equivalent experience will be considered
• Relocation may be required for future promotional opportunities

Compensation and Benefits:

• Salary Non-Exempt Position (Overtime Eligible)
• The pay range for this position is $24.04 and $25.96/hour equating to a Target Annual Salary of $50,000 - $54,000
• Sales Contests and Incentives to Earn Additional Income (In Correlation with Business Needs / Focuses)
• Vehicle Allowance of $400/month equating to a target of $4800/year (pre-taxed) dispersed evenly across the 52 weeks in a year
• Company iPhone and iPad
• Medical, Vision, and Dental Benefits Available
• Insurance Coverages Available such as Short-Term Disability, Long Term Disability, Basic Life Insurance, Basic AD&D, and more
• 401K (Company Matches 50% up to 8% of Employee’s Salary)
• Eligible for up to 10 Paid Holidays (Based on hire date)
• Accrue up to 104 hours of PTO – 1st Year – Based on hire date
• Relocation assistance if moving for the position based on needs of the business
• Employee Referral Bonus Program and other incentive initiatives

Locations available Nationwide. To learn more about TTI, visit our website at

About the Role- Come Join the American Fidelity Family!

American Fidelity Assurance is now looking for an Account Manager in your area. Our salaried, career Account Managers are responsible for selling worksite insurance products and services in a defined sales territory with an existing customer base. You will build strong, long-term relationships with our K-12 school accounts and develop specific, needs-based recommendations for their employees, highlighting the benefits of American Fidelity’s insurance portfolio.

Responsibilities

• Focus on growing and maintaining existing K-12 School accounts by one-on-one sales of worksite insurance products and services to the community.
• Consult with current customers to provide value and meet financial needs.
• Build strong relationships with customers and association executives.
• Develop customized needs-based employee benefit packages through annual benefit enrollments and group presentations.
• New account development opportunities.

What We Offer

• Company car with gas card
• Paid travel expenses (company credit card)
• Base salary + uncapped commission + additional bonus potential
• First year income potential between $87,000 to $119,000 - including Fast Start Bonus Incentives
• Consistent six figure income opportunity within 3-5 years
• 401k with company match
• Defined territory with multiple sales career path options
• Consistent, standardized training designed for new Account Managers
• Comprehensive benefit package including multiple medical, dental, vision and supplemental insurance plans.
• International Sales Award Trips

What We Look For:

• Sales potential with demonstrated leadership qualities, sales awards and sales successes.
• Pattern of Success Demonstrated by Career Growth
• Customer Service Skills
• Candidates with no more than 2 jobs in the last 5 years preferred
• 60 hours of college education or associates degree preferred
• Ability to pass financial, criminal, and motor vehicle background checks

About the Company

Founded in 1960, American Fidelity Assurance Company has grown to become one of the largest, private, family-owned life insurance companies in the United States. Focused on our core business, including disability income insurance, life insurance, and supplemental health insurance, American Fidelity has seen rapid and continuous growth. For more information on our company, visit Presence – American Fidelity conducts business within 49 states, employing salaried, career Account Representatives located across the country.

Extended Training Program – Account Representatives participate in a structured, comprehensive training program including on-the-job training within your territory, Product and Sales Schools and online training.

Tenure – More than Double the Nation Average- 30% of our salaried career Account Representatives have been with American Fidelity for 10 years or more.

Defined Territory – Each Account Representative is assigned a territory to manage and develop new accounts.

At American Fidelity, we believe that creating a culture of diversity, equity and inclusion, where all Colleagues can be their best to provide the best service to our Customers, is vital to our success. This means cultivating a workforce with wide perspectives and creating opportunities for engagement, learning and listening.

If you’d like more information about American Fidelity’s privacy practices, please visit /privacy.

We are located in St. Louis, MO.

1807 Park 270 Dr, St. Louis, MO 63146

The Job at a Glance: Our Inside Sales Representative sell online and print advertising space to local, regional and national businesses of all sizes throughout the US. We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our portfolio includes over 500 colleges, universities, athletic conferences and professional sports franchises nationwide.

Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation starts at $50,000- $55,000 per year based on experience. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off.

What We Are Looking For/Elements of the Job:

• MUST HAVE AT LEAST 1 YEAR OF SALES EXPERIENCE. We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment.
• You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation.
• Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting
• Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel
• We are looking for someone who loves a challenge. - Professional Sports Publications training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps
• Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure.

Qualifications:

• Self motivated – Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success.
• Outgoing, sociable, and fun – you pride yourself on being able to strike up a conversation with just about anyone.
• Able to handle a fast paced work environment and adapt quickly to change.

Minimum Requirements:

• Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone.
• No prior sales experience necessary BUT we are looking for someone with a strong and innate desire to work in the sales industry.

Perks:

• Awesome incentives for both sales made and referrals.
• Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica, Cancun, Miami, Puerto Rico and many more! (FOLLOW US ON INSTAGRAM @PSPSPORTS FOR PICTURES OF COMPANY TRIPS AND OUTINGS).
• Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Officewide social events including company happy hours, bowling, BBQ’s, basketball tournaments, boat cruises and more.
• Uncapped commissions for unlimited earning potential, and opportunity for advancement
• Casual dress code - no suit, no tie, no problem!
• There is a great work/life balance because this is not a “take your work home” type of job.

Company:

Professional Sports Publications is an authorized sales agent for the premier publishers of high quality sports and other publications. Our portfolio includes over 500 colleges, universities, athletic conferences and professional sports franchises nationwide. We specialize in the development and production of game programs, yearbooks and annuals covering all sports and special events. We strive to develop and produce quality sports publications that meet the needs of our clients. Our publications assist our clients in promoting themselves and their sports programs to fans, students, alumni, the media and the general public. We offer a wide range of services including advertising sales, layout, graphics and production. Our staff possesses the necessary expertise and technical background to assist our clients in developing quality, cost effective publications or improving existing ones.

FOR MORE INFORMATION ABOUT OUR COMPANY, PLEASE VISITWWW.PSPSPORTS.COM

Professional Sports Publications is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Professional Sports Publications will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age

Salary: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Company

We are seeking a motivated and results-driven Sales Representative to join our team at Graystone Medical, LLC in St. Louis, Missouri. In this role, you will focus on promoting and implementing Next Generation Sequencing (NGS) testing and diagnostic equipment in physician offices within your assigned territory. You will build relationships with healthcare providers, facilitate genetic sample collection, and ensure the placement of diagnostic tools such as MaxPulse and BrainCheck. This position combines sales expertise with hands-on support for testing protocols, driving revenue through sample volume and office expansions. If you have a passion for medical sales, genetics, and improving patient care, this is an opportunity to make a significant impact.

About the Role

We are seeking a motivated, results-driven Sales Representative to join our growing team in St. Louis, Missouri. This role combines sales expertise with hands-on implementation, working directly with physician offices to expand access to proactive healthcare solutions.

Responsibilities

• Prospect and develop relationships with physician offices, clinics, and health care providers to introduce and sell Graystone Medical’s NGS testing and diagnostic services throughout the St. Louis, Missouri territory.
• Collect genetic samples in accordance with company protocols and standards to ensure quality and reimbursement eligibility.
• Place and demonstrate diagnostic testing equipment (e.g., MaxPulse and BrainCheck) in medical offices, providing training and ongoing support to office staff.
• Identify, recruit, and train new sample collectors within physician offices to expand the genetic sample collection program.
• Achieve monthly targets for quality NGS samples (defined as reimbursed samples), tracking progress and adjusting strategies to meet performance thresholds.
• Collaborate with internal teams to resolve issues, provide feedback on market trends, and contribute to product improvements.
• Maintain accurate records of sales activities, client interactions, and sample orders using CRM tools.
• Stay current on industry regulations, reimbursement guidelines, and advancements in NGS and diagnostic testing.

Qualifications

• Bachelor’s degree in Biology, Genetics, Healthcare Administration, Business, or a related field (preferred).
• 2+ years of experience in medical sales, preferably in diagnostics, genetics, or laboratory services.
• Proven track record of meeting or exceeding sales targets in a healthcare or B2B environment.
• Strong understanding of Next Generation Sequencing (NGS) and diagnostic testing; familiarity with reimbursement processes is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work independently in a field-based role, with willingness to travel within the Tampa, Florida territory.
• Valid driver’s license and reliable transportation.
• Proficiency in Microsoft Office Suite and CRM software.
• Commitment to ethical sales practices and compliance with healthcare regulations (e.g., HIPAA).

Pay Range and Compensation Package

• Base Salary: $125,000 + $9,600 car allowance
• Performance Incentives: $146,600 to $525,000+ annually (depending on sample volume)
• Health insurance, paid time off, retirement plans, and more
• Significant earning potential for top-performing representatives

Equal Opportunity Statement

At Graystone, you are not just selling—you are helping physicians improve patient care through proactive and preventive health solutions. If you thrive on building relationships, driving results, and making an impact in healthcare, this is the role for you in St. Louis, Missouri.

Role: Territory Sales Representative

Job Summary: The Territory Sales Representative (TSR) is responsible for planning and managing territory activities to achieve sales and market share growth utilizing approved sales and marketing strategy and tools while providing excellent customer service to all customers in territory. The Territory Sales Representative is responsible for sales and administration of their territory.

Location: Eastern Missouri (St. Louis, MO)

Benefits

• Health Insurance (includes teledoc, virtual health, FSA, HCSA & other benefits)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Spending Account
• Employee Support and Mental Wellness
• Short-term disability
• 401k Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

Job Responsibilities

• Developing relationships and grow sales with assigned distribution customers in the territory.
• Frequently contacting roofing contractors, remodelers, builders, and architects to drive demand.
• Presenting products and programs to qualified distributors and end users on a weekly basis.
• Performing product knowledge (PK) training sessions with customers.
• Managing territory pricing based on competitive situations.
• Following up on inquiries from customers or IKO administration in a timely fashion.
• Submitting weekly Intelligence Reports in a timely fashion
• Increasing the IKO market share in the territory.
• Attending meetings, functions, and company-provided training as required.
• Adhering to Health and Safety policies as well as IKO Vehicle policies.

Qulaifications

• Associate’s Degree required; Bachelor’s Degree preferred.
• Driver’s License in good standing required.
• 1-3 years of prior sales experience in the building products industry preferred.
• Prior sales experience calling on roofing contractors, builders, and/or architects preferred.
• Prior professional sales training preferred.
• Must be able to remain in a stationary position 50% of the time.
• Must be able to work flexible hours (including nights and weekends) to complete tasks as assigned.

WORK AUTHORIZATIONS AND TRAVEL:

• Up to 100% travel may be required
• Must be authorized to work in the United States of America.
• Willing to consider relocation for future opportunities preferred.

#LI-TM1

Location: St. Louis Metro (Field-Based)

Compensation: Competitive Base Salary + Uncapped Commission

VIP Auto Accessories is expanding our Commercial Upfitting & Fleet Graphics division and we are looking for a high-volume outside sales professional who thrives on prospecting, door knocking, and cold calling.

This is a true hunter role. If you are a proven closer who knows how to generate your own opportunities and win new business, we want to talk to you.

What You’ll Do:

• Prospect daily by knocking doors and cold calling
• Develop relationships with business owners and fleet managers
• Sell commercial vehicle upfitting (racks, shelving, lighting, accessories, etc.)
• Sell fleet vehicle graphics and wraps
• Build long-term commercial accounts

Target Customers:

All trades and service industries, including:

• HVAC
• Plumbing
• Electrical
• Roofing
• Construction
• Landscaping
• General contractors
• Any business operating work vehicles or fleets

If it has a logo and wheels, it’s a prospect.

What We’re Looking For:

• Proven outside sales success (any industry)
• Strong cold-calling and prospecting skills
• Self-motivated and results-driven
• No industry experience required - we want top producers
• Valid Driver's License

What We Offer:

• Competitive base salary
• Aggressive commission structure (uncapped earning potential)
• Established brand and production support
• Clear path for growth as the commercial division expands
• Extremely competitive Medical/RX/Dental/Vision
• Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
• 401K Plan with Company Match
• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer
• Vacation
• Paid Holidays
• Bereavement Leave
• Employee Discounts
• Referral Bonus
• Monthly Catered Lunches

We are an equal opportunity employer and prohibit discrimination/harassment without regard to 

race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, 

sexual orientation, gender identity or expression, or any other characteristic protected by federal, 

state or local laws

Are you a competitive team player? Are you looking for a rewarding career with opportunities for long-term growth?

Arch Events, located in the vibrant city of St. Louis, MO, is dedicated to designing impactful marketing campaigns that build authentic connections between brands and their target audience. Through live events, direct outreach, and innovative brand activations, we deliver measurable results for our clients. Our commitment to professionalism, collaboration, and growth enables us to create meaningful relationships that leave a lasting impression. With a nationwide reach, we specialize in building experiences that drive brand recognition and success while fostering genuine connections.

Sports Minded Sales Representative Role Description:

This is a full-time, on-site role based in St. Louis, MO, for a Sports-Minded Sales Specialist. The position involves building and maintaining relationships with clients, identifying business opportunities, and creating custom sales proposals. Key daily tasks include engaging with potential customers, delivering tailored presentations, coordinating team efforts to achieve sales goals, and contributing to strategic marketing campaigns. The role requires a competitive, energetic, and team-oriented individual with a passion for achieving results.

Sports Minded Sales Representative Qualifications:

• Strong communication, interpersonal, and negotiation skills
• Sales, customer service, and client relationship management experience
• Creative thinking and problem-solving abilities to develop and implement winning strategies
• Self-motivation, goal-oriented mindset, and ability to work collaboratively in a team environment
• A passion for sports, marketing, and driving brand engagement is a plus
• Proficiency in time management, organization, and multitasking
• Bachelor's degree in Marketing, Business, or a related field preferred, but not required
• Previous experience in sales or event marketing is advantageous but not mandatory

Please submit your resumé to apply!

Part-Time (1099) | Flexible Scheduling | Clinical Focus vs Administrative Burden

Put Your Best Foot Forward - Preferred Podiatry Group is seeking a Podiatrist to provide compassionate care in long-term care, nursing homes, skilled nursing, and senior living communities. Join a motivated team that values excellence, integrity, and patient impact.

What You'll Do

• Provide podiatric care to residents in long-term and senior care facilities
• Assess, diagnose, and treat foot and lower limb conditions
• Deliver preventive care for high-risk patients, including diabetic foot management
• Educate patients and caregivers on mobility and foot health
• Collaborate with facility staff for patient-centered outcomes
• Participate in Medicare quality programs to ensure top-tier care
• Document clinical encounters in NextGen EMR on a company-issued iPad

Why You'll Love PPG

• Flexible scheduling - choose when you work
• Guaranteed patient volume from day one
• Competitive pay with no cap on earnings
• Dedicated support staff for scheduling, supplies, billing, and credentialing
• Travel/mileage reimbursement
• Company-issued iPad for EMR documentation
• Ongoing training, mentorship, and development
• Autonomy + work-life balance

What We're Looking For

• Doctor of Podiatric Medicine (DPM) degree (required)
• Active state licensure (or eligibility to obtain)
• Experience in long-term care/nursing home settings (preferred)
• BLS certification required; ACLS preferred
• Ability to thrive in fast-paced, independent settings
• Able to lift/carry up to 15 lbs. as needed

Compensation

• Providers are compensated based on a percentage of the revenue they generate through billing and collections. Based on 50 working weeks per year, estimated annual earnings range from $20,000–$70,000 per day per week worked (e.g., 1 day/week = $20,000–$70,000 annually; up to 5 days/week = $100,000–$350,000 annually). Actual earnings vary based on caseload, patient volume, services rendered, and billing and collection performance. A comprehensive overview of our compensation structure will be provided during the interview process.

About Us

Headquartered in Chicago, Preferred Podiatry Group is a national healthcare management services organization specializing in podiatric care for long-term care communities. We serve 4,000+ facilities across 21 states, supporting 100+ providers committed to improving mobility and quality of life.

Preferred Podiatry Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apply Today

Bring your skills to a company that values providers and empowers you to deliver exceptional care at the top of your license.

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact, and a clear dedication to service. It’s about providing clarity and hope.

The Infectious Disease and Immunology Account Executive is responsible for business development activities leading to acquiring new clients and growing the revenue with providers in assigned, multiple specialties for infectious disease and immunology testing.

This is a field-based sales position covering Southern IL, Statewide MO, Statewide AR, and Southeast KS.

• Conduct market research on client prospects in the assigned specialties
• Acquire information from Physician Account Executives, HCPAMs and IAMs on specialty opportunities
• Develop a pipeline of prospects, expected closing month and approximate annual revenue
• Overlay rep to drive specific IDI anchor tests in Rheumatology, Pediatrician, Allergist, Occ Med, Infectious Disease, Internal Medicine, General/Family Practice, FQHC, Gastro, Multi-Specialty Groups
• Conduct business development activities to arrange appointments for sales presentations with decision makers
• Present value proposition to prospects
• Obtain pricing and special services
• Complete contracting process
• Initiate client set-up and onboarding
• Qualify leads from Internal Account Managers and follow up
• Partner with regional Marketing on trends and insights in the specialty space
• Facilitate problem resolution on behalf of clients
• Update client and prospect notes in SFDC
• Educate other sales reps on opportunities within specialty accounts

Required Work Experience:

• Three years sales experience in c healthcare sales and servicing
• Hunter mentality a must!

Preferred Work Experience:

• Five years healthcare sales experience in general and specialty fields

Knowledge:

• Clinical knowledge of assigned specialties; understanding of sales processes, account management and sales productivity and marketing tools (e.g.: SFDC)

Skills:

• Capabilities to prospect
• Strategize and close new business opportunities
• Communication and presentation skills.

Bachelor's Degree Required

Why Us?

At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With 4,000+ team members worldwide, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.

Job Description Summary

A Product Surveillance Specialist is primarily responsible for monitoring the safety, quality and efficacy of products marketed and sold by Par Health (“The Company”). This is accomplished by receiving, capturing and evaluating product feedback reports from the field in accordance with current FDA and global regulations and guidelines. Additionally, they provide technical and clinical information regarding product usage and performance. As a result of these activities, they will frequently develop, preserve and strengthen customer relationships which is a necessary and expected commodity in today's competitive pharmaceutical, biologic and medical device industries. Establish and maintain positive and mutually rewarding relationships with internal customers.

ESSENTIAL FUNCTIONS:

Answer and triage incoming calls via the ACD line. Capture, review and analyze customer usage reports. Follow up on post-market customer usage and field service reports as necessary. Evaluate complaints for potential adverse events which are then forwarded to pharmacovigilance. Collaborate with colleagues globally on reports that are received from outside the US. Conduct trend analyses in order to provide and alert to changing safety and efficacy profiles on regular and ad-hoc basis. Prepare and deliver accurate reports of continuing product performance for Quality and other departments of The Company. Identify potential product performance issues and alert appropriate management personnel when needed. Initiate and coordinate investigations for complaints and support medical inquiries. Comply with relevant global product quality related guidelines, standards and regulations regarding the receipt, review, investigation, and reporting of product usage experiences. Provide oversight of customer usage experiences, field feedback reports, product safety reporting, and professional consultation in matters related to safety, efficacy, and proper product functioning. Work in conjunction and effectively communicate with various departments, including Legal, Regulatory Affairs, R&D, Commercial, Pharmacovigilance, Medical Information, Customer Service, and the Manufacturing Sites. Provide clinical and technical support of marketed pharmaceutical products as needed. Provide product performance expertise on cross-functional project teams as necessary. Participate in teams concerned with development or support of products as necessary. Initiation and coordination of the Health Hazard Evaluation process. Support all field actions and coordination of the mock recall process. Provide support during Audits and Regulatory Inspections. Lead process improvement initiatives. Provide training for new hires, site personnel, and sales representatives regarding Post Market Reporting Practices as necessary.

MINIMUM REQUIREMENTS:

Education:

Bachelor's degree in clinical with a healthcare certification required (i.e. RN, RPh, PharmD, Physician’s Assistant, Nurse Practitioner, Respiratory Therapist, etc.)

Experience:

1. A minimum of five years clinical/practical experience in a relevant clinical environment required.

2. Previous Quality Assurance or Regulatory Affairs experience in the pharmaceutical and/or medical device industry is preferred

Preferred Skills/Qualifications:

1. Knowledge of FDA regulations and guidances in the area of complaint handling for pharmaceuticals, biologics and medical devices.

2. Experience interacting with regulatory agencies such as the FDA.

3. Writing skills necessary to effectively communicate technical/clinical information to others.

4. Comfortable and capable of using software programs (Word, Excel, Power Point, Access) and a willingness to expand and increase these competencies.

5. Excellent verbal and written communication skills including excellent telephone etiquette. Must be comfortable handling discussions with patients and health care providers on health and medical topics.

Skills/Competencies:

1. Committed, self-motivated team player

2. Problem solving and analytical skills.

3. An ability to effectively integrate customer and business needs in a satisfactory manner.

Other Skills/Competencies:

1. Sound organizational skills with the ability to prioritize tasks.

2. Ability to build productive relationships with personnel within and outside of the department and company.

3. Ability to work effectively in multi-functional teams.

ORGANIZATIONAL RELATIONSHIPS/SCOPE:

Reports to Manager, Product Monitoring

• Frequent communication and working relationships with customers, manufacturing QA personnel, and Medical Information Specialists
• Interact with a variety of Corporate Divisions. These include, but are not limited to, Legal, Regulatory Affairs, Medical Information, Pharmacovigilance, R&D, Marketing, Quality Assurance, Sales, and Customer Service. The degree and scope will vary according to the needs of the departments involved

WORKING CONDITIONS:

• Normal office conditions, which include sitting for long periods of time and computer and phone use.
• Occasional travel may be required for such things as training seminars, manufacturing site visits, and professional/trade conventions.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

EEO Statement:

We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.