Information Technology For Development Jobs in Balboa, CA

Senior Technical Writer / Lead (Engineering SME)

Hybrid

Irvine, CA

Role Summary

The Senior Technical Writer / Lead will serve as the primary lead for documentation quality, consistency, and coordination across validation reporting and planning activities. This individual will work closely with Auto OEM engineering teams to synthesize technical inputs into formal reports and plans while helping define future-state templates and documentation standards.

Key Responsibilities

• Lead preparation and standardization of validation test reports and test plans
• Convert raw test data and engineering inputs into accurate, structured, and professional technical documentation
• Collaborate with validation and engineering teams to gather input, clarify requirements, and ensure technical accuracy
• Establish consistency in document structure, language, terminology, and quality across deliverables
• Help develop and refine future-state reports and plan templates
• Create or coordinate technical diagrams, set up illustrations, and procedural content as required
• Guide supporting writers and minimizing ramp-up time for the extended team
• Work within Auto OEM systems and workflows, including Jira, Hex, and other internal platforms

Required Qualifications

• Bachelor’s degree in engineering or a related technical discipline
• Proven experience in technical writing within engineering, validation, testing, or product development environments
• Strong ability to interpret engineering discussions, data sets, and validation outputs
• Experience developing test reports, validation documentation, test plans, procedures, and technical templates
• Demonstrated ability to lead technical documentation workstreams or coordinate multi-resource delivery
• Strong communication, documentation, and stakeholder management skills
• Must be able to work in a hybrid onsite U.S. model

Preferred Qualifications

• Experience in automotive, EV, systems engineering, or validation environments
• Familiarity with engineering data, test setups, and documentation workflows in hardware or vehicle programs
• Experience producing diagrams, process visuals, or setup illustrations as part of technical documentation

Kelly® Science & Clinical is seeking a Quality Assurance Validation Specialist for a contract position at a premier pharmaceutical client in Irvine, CA If you’re passionate about bringing the latest scientific discoveries to life and are ready to take the next step in your career, trust The Experts at Empowering Experts.

Job Title: QA Validation Specialist (Contract)

Duration: 10 months

Location: Irvine, CA (onsite)

Rate: $38–40/hr.

This position involves hands-on ownership of equipment, facility, and laboratory validations. Ideal for experienced validation professionals who excel in regulated environments and enjoy driving projects from protocol development through audit-ready execution.

RESPONSIBILITIES:

• Assists in assuring facility, manufacturing, packaging, and Laboratory equipment are qualified to the required cGMP standards.
• Authors/approves and executes qualification protocols and reports.
• Schedules, plans, manages performance qualifications, calibration and maintenance of equipment and utility systems and laboratory Instruments in coordination with operations, Quality Control and maintenance.
• Assists sourcing and procurement of facility equipment and Laboratory Instruments through completion of following tasks
• Qualification of Vendors Selected.
• Input to the development of the URS/FRS/DDS.
• Assists with the routine calibration and maintenance of the Validation Master Plan for the site.
• May present qualification studies to Regulatory and Client Auditors as required.
• Assists with the design, maintenance, and continual improvement of the qualification system in line with cGMP standards.
• Provides technical expertise and guidance on qualification policies and procedures and the implementation of those within the Production and Quality functional areas.
• Occasionally supervises specialized contract personnel and outside vendors in the performance of contract services.
• Summarizes studies and authors qualification reports in compliance with the cGMP standards and in a timely manner.
• Develops and executes matrix type validations where applicable for processes and equipment with adequate supporting rationales.
• Initiates and investigates exception reports and non-conformances, associated with the qualification studies. Troubleshoots and resolves technical issues.
• Other responsibilities and special projects will be assigned based on business and customer needs.

QUALIFICATIONS:

• Bachelor’s degree in Sciences
• 5+ year’s of experience in a highly regulated pharmaceuticals industry or related field
• Strong working knowledge of cGMP and regulatory standards for validation.
• Experience in writing and reviewing SOPs, GMPs, governmental regulations and/or protocols for accuracy, traceability and compliance.
• Demonstrated experience with qualification of commercial processing a packaging equipment.
• Proven track record of managing projects from start to finish on time and on budget.

What happens next:

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry – even if this position doesn’t work out, you’re still in our network. That means our team of expert Science & Clinical recruiters will have access to your profile, making your opportunities limitless.

Macro-Z-Technology (MZT) is a leading construction company known for building exceptional projects through an unwavering commitment to its people. With a strong reputation in the Federal and Municipal construction markets, MZT has built everything from roadways and dams to multi-story building construction and complete facility renovations. With an in-house design department, we specialize in design-build projects.

As a Senior Project Manager at MZT, you’ll play a pivotal role in overseeing the successful completion of our largest construction projects. You will be responsible for managing the entire project lifecycle, which includes ensuring adherence to timelines, budget, and quality standards. You’ll interface regularly with the Client, Client stakeholders, and other construction professionals to resolve project challenges. Your strong leadership, organizational skills, and construction expertise will be vital in driving the successful completion of projects that are safe, on-time, within budget, and leave the Client satisfied.

We are looking for Senior Project Managers with experience working on Federal and Civil construction projects (roads/bridges, wastewater/sewer systems, railways, tunnels, dams, airports, etc.). While we appreciate candidates from other construction backgrounds only those with Civil construction experience will be considered.

Company Culture

• MZT covers 100% of the premium for medical, vision, and dental insurance for you and your family because we want you to be well. You won’t find this benefit anywhere else.
• MZT supports professional development. Whatever your growth goals are, we’re here to provide support. We offer an incentive for you to get your PMP or CCM certification within your first six months of joining our team.
• MZT trusts your skills and expertise. We encourage our Construction Project Managers to exercise their judgment, explore innovative approaches, and seize opportunities for growth, while guided by our core values to delivering projects that align with our commitment to excellence.
• Teamwork is at the heart of everything we do. As part of our team, you will be an integral part of a collaborative and supportive environment. We value the power of collective knowledge and believe that together we can achieve remarkable results.
• You’ll work directly with the company owner – your voice will be heard.
• Room for growth? You bet! Over 20% of MZT’s key leaders started in the field.

Key Responsibilities

• Project planning and execution, budgeting and cost control, team leadership and collaboration, and quality assurance and safety compliance on assigned projects.
• Develop project, schedule and monitor project milestones and effectively schedule appropriate employees and contractors (with strong support from the Superintendent) for best quality work in timely fashion.
• Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
• Contribute to pre-construction phase including scheduling, constructability review, estimating, bidding, and interfacing with our in-house design department.
• Prepare necessary documentation, such as RFIs, submittals, subcontracts, change orders, etc.
• Serve as primary point of contact for the Superintendent, consultants, contractors, and others as appropriate to each project.
• Effectively motivate and manage in-field managers and subs for timely project completion.
• Lead the buyout process for your assigned project(s). Negotiate with subcontractors.
• Communicate project milestones to stakeholders at regularly scheduled meetings and as needed throughout the project lifecycle.
• Attend all design and construction meetings, such as Post-Award Kickoff (PAK).
• Support the Superintendent in resolving in-field challenges with construction or personnel issues.
• Coordinate building structure as well as related aspects (e.g., mechanical, plumbing, electrical) with subcontractors and related personnel.
• Prepare and present a Monthly Project Review report.
• Certify and sign statement on each invoice that all work to be paid under the invoice has been completed in accordance with contract requirements.
• Perform other duties as assigned.

Qualifications & Experience

• Bachelor’s degree in construction management, civil engineering, building construction, or related field is preferred.
• Minimum 8 years’ experience in construction management overseeing multiple, concurrent projects as a Project Engineer, PM, or equivalent role.
• MUST HAVE proven background in Federal and/or Military construction projects
• Knowledge of the FARS is preferred.
• Knowledge of Federal procedures is preferred.
• EM 385 USACE Certification preferred.
• PMP or CCM certification is preferred
• Experience in both civil/ horizontal and building/ vertical construction
• Demonstrated experience in mid-level construction management on commercial, public works, or government construction projects.
• Communication skills will be subject to assessment in both verbal and written form—business correspondence as well as ad-hoc in-field communication will both be strong demands in this position

Technical Skills

• Proficient in Microsoft Office: Excel, Word, Outlook, Teams, etc.
• Proficient in Primavera P6 (prefer to see certification as well)
• Other construction management platform experience desired (e.g., Procore, RMS, Oracle, eCMS, etc.)

What We Offer

• Salary: $140,000 - $170,000 per year DOE
• Sign On Bonus - $10,000
• Health, dental, and vision insurance premiums 100% paid for you and your dependents
• Life Insurance (100% premium paid by the company for the employee only)
• 401(k) with 100% match up to 4% of salary
• Paid time off
• Opportunity for bonuses based on performance

Schedule

• Full time
• Hours vary, weekend work may be required
• In office or on-site where the project is located
• Must be willing to travel

EEO

We’re dedicated to creating a respectful workplace that values diversity and offers equal employment opportunities for all qualified candidates. We celebrate our diverse team and ensure that every applicant is considered based solely on qualifications, without discrimination. We abide by the requirements of 41 CFR 60-741.5. This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employee and advance in employment qualified individuals with disabilities.

VEVRAA/This contractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employee and advance in employment qualified protected veterans.

BCT Development is a fast-growing ground-up multifamily development company based in Newport Beach, CA. We’re looking for a Construction Manager to join our team and help oversee the construction of our active and upcoming build-to-rent communities.

About the role:

This position serves as an Owner’s Representative, working closely with third-party general contractors to keep projects on track in terms of quality, budget, and schedule. It’s a hands-on role that includes site visits, problem-solving, and close coordination with our internal development team. Experience with townhome or horizontal multifamily projects is a plus.

We’re seeking someone who enjoys being in the field, can manage multiple projects, and communicates effectively with contractors, consultants, and stakeholders.

What you’ll do:

• Represent BCT on active job sites, ensuring projects meet quality, safety, budget, and schedule goals.
• Oversee general contractors with regular site walks and progress reviews.
• Assist with reviewing construction documents, schedules, pay applications, and change orders.
• Participate in value engineering discussions to help keep projects cost-effective and efficient.
• Collaborate with internal development and operations teams to maintain project scope and timelines.
• Support the draw process, third-party inspections, and lender/investor reporting.
• Help identify potential project risks and assist in resolving issues as they arise.
• Foster strong relationships with GCs, consultants, trade partners, and city officials.

What we’re looking for:

• Bachelor’s degree in Construction Management, Engineering, Architecture, or a related field (or equivalent experience).
• 3–7 years of experience in ground-up residential construction management (townhome or multifamily experience a plus).
• Familiarity with construction budgeting, scheduling, and value engineering.
• Comfortable managing multiple projects at different stages.
• Proficiency with Procore, MS Project (or equivalent), Bluebeam, and Excel.
• Strong communication and problem-solving skills.

Bonus points for:

• Experience in a development or owner’s rep role.
• Knowledge of the Southern California market.
• A proactive, team-oriented mindset and strong field presence.

Job Title: Administrative Assistant/Sales Reporting Admin

Location: Irvine, CA

Duration: 3 months

Overview

You will be working as an assistant to a Senior Business Support Specialist in Irvine, CA. Responsibilities include, but not limited to, answering telephone, typing, compiling meeting materials, photocopying, faxing, filing, and maintaining/ordering supplies.

Skill Required

Initiative

Flexibility

Organizational and time management

Excellent interpersonal/customer service and communication

Teamwork and collaboration, as well as the ability to work independently

A passion for building relationships

Ability to work across all levels of the organization

Work effectively in a fast paced environment

Maintain confidentiality of information

Attention to detail

Demonstrated ability to continuously learn

Proficient with Microsoft applications, including Word, PowerPoint, and Excel

Experience

One to three years of business experience is preferred.

Job Description:

This position supports Patient Data Intake (PDI) organization to achieve its mission of improving patient lives through consistent and accurate delivery of high quality, relevant, and timely adverse event and product quality management by providing effective oversight of external providers of Pharmacovigilance services.

Major Responsibilities:

Core job requirements include:

* Conducting oversight of vendors who identify and collect adverse event information and complete intake of Pharmacovigilance safety reports in Safety System.

Conducting oversight of vendors who identify and collect product quality complaint information and complete intake of Product Quality reports in Product Quality System.

* Conducting oversight of vendors to ensure collection, assessment, and processing of adverse event and product quality complaint information is performed in a compliant and timely manner to comply with global regulations.

* Supporting the business strategy of assisting internal and external customers in collecting information for product safety reports and products complaints related to products.

* Conducting oversight of vendors to ensure company standards for quality, compliance and productivity are met. Remaining current on knowledge and skills required for supporting customers.

* Supporting vendor case quality and productivity metrics by exhibiting the core leadership attributes: Agile and Accountable; Clear and Courageous; Make Possibilities Real; All for One ; Decide Smart and Sure.

* Supporting and participating in audits and inspections as needed.

* Supporting development of materials and delivering training in conjunction with the vendor, including train-the-trainer, special-topics, refresher, and internal trainings as needed.

* Conducting oversight to ensure the vendor is effectively communicating using various mediums and establishing rapport with customers, colleagues, and interdepartmental groups.

* Conducting oversight in the vendors use of multiple databases to document adverse event and product complaint information.

* Supporting implementation of strategies to enhance PDI excellence in providing the highest level of customer experience.

* Acting as an adverse event and product complaint intake subject matter expert.

* Gaining knowledge and expertise to initiate mentoring opportunities of other specialists in PDI.

* Participating in projects/assignments in coordination with management.

* Gaining knowledge and expertise to initiate mentoring opportunities of other specialists in PDI.

* Participating in projects/assignments in coordination with management.

* Other duties may be assigned based on the need or work requirements of the organization.

Experience/Skills:

Bachelor's degree with related health sciences background. Nursing or Pharmacy preferred

3-6 years clinical healthcare and previous pharmaceutical industry experience. Pharmaceutical industry contact center experience preferred

Provides medical support with emphasis on the intake of medical product experiences and processing standard communication requests. Acts as a liaison with Quality Assurance for product quality problems where an adverse event is involved. Works with Customer Service to provide standard information and product replacement as necessary. Provides assistance to the medical and lay community with standard information that is from the package insert or information from the standard letter database that deals with labeled and specific off-label information/indications.

Experience Level = 3-5 Years

Who We Are

o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA - a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.

About the Role

Reporting to the SVP, ECOM, the Senior Director of eCommerce will be responsible for driving the overall eCommerce merchandising strategy, day-to-day site operations, and consumer experience strategy for the brand’s digital business. This role combines consumer-first thinking, innovative digital strategy, and data-driven decision making to deliver a seamless and immersive online experience that strengthens brand connection and accelerates eCommerce sales growth.

You will lead the development and execution of the eCommerce business strategy while overseeing site performance, channel development, and cross-functional initiatives that support both direct-to-consumer and marketplace growth. This role requires a strong influencer who is comfortable working cross-functionally and building alignment across marketing, merchandising, finance, and technology teams to drive results in a fast-moving digital environment.

How You’ll Contribute

• Lead the long-term vision of the eCommerce strategy and consumer experience, leveraging emerging digital shopping experiences, industry trends, and evolving consumer expectations.

• Develop and execute the overall eCommerce business strategy with full P&L responsibility for the eCommerce business unit.

• Collaborate with marketing teams to present brand and product storytelling online in a compelling way that integrates with broader brand channel messaging.

• Partner cross-functionally to integrate eCommerce into broader multi-channel strategies that increase brand awareness and product visibility.

• Oversee performance and retention marketing channels to drive new customer acquisition, engagement, and customer retention strategies across D2C and marketplace businesses.

• Develop strategies to deliver financial plans including sales, margin, contribution, and inventory turns while analyzing product and category performance to drive action plans.

• Partner with Finance, Marketing, and Planning teams to forecast weekly and monthly sales, margin performance, and financial rollups.

• Lead channel development strategies, prioritizing capabilities and influencing architecture and infrastructure needs to support long-term eCommerce growth.

• Stay current with emerging eCommerce technologies and digital trends to ensure the platform remains competitive and innovative.

• Provide strategic direction to product, UX, and development teams to balance operational feasibility with delivering an elevated customer experience.

What You Bring to the Team

• 12+ years of professional experience in eCommerce, digital commerce strategy, or site operations.

• Minimum 10 years of experience leading eCommerce teams.

• Proven success managing eCommerce merchandising, digital marketing channels, and site operations in a fast-paced environment.

• Strong experience with performance marketing, retention channels, and managing digital marketing budgets.

• Expertise developing performance metrics and analyzing data to drive business decisions.

• Experience with marketing mix modeling (MMM) and marketing return on investment (MROI) analysis.

• Strong strategic and tactical understanding of the eCommerce marketplace and digital consumer behavior.

• Exceptional communication and presentation skills with the ability to lead executive-level discussions.

• Strong collaboration, project management, and negotiation skills.

• Excellent analytical ability with the capability to translate data insights into actionable strategies.

• Experience working cross-functionally with Marketing, Merchandising, Design, Finance, and Supply Chain teams.

• Experience with Salesforce Commerce Cloud preferred.

• Bachelor’s degree in a relevant field or related discipline.

Why Join o5 group

• Health Benefits: Medical, Dental, and Vision coverage.

• 401(k) + company-paid life insurance.

• Paid Time Off (PTO) + company holidays.

• Commuter benefits.

• Hybrid/flexible schedule.

• Family-oriented culture.

• Responsibility & Sustainability — at o5 group this spans economic, social, and environmental impact.

Senior Product Designer – Softgoods (Golf Bags & Luggage)

Ghost Golf | Irvine, California | Full-Time | On-Site

Ghost Golf is one of the fastest-growing premium brands in golf. We design high-performance golf bags, accessories, and apparel for golfers who demand exceptional quality, thoughtful functionality, and modern design.

As our brand continues to grow, we are making a significant investment in expanding our golf bag and travel product categories, including the development of a complete luggage ecosystem designed specifically for the modern golf traveler.

We are seeking an experienced Senior Product Designer – Softgoods to help lead the design and development of these products. This role will focus heavily on golf bags, travel bags, and luggage, and requires deep experience in softgoods design, materials, construction, and factory development.

The ideal candidate has experience designing and bringing complex bag products to market and understands the entire process from concept to manufacturing.

This position is based in Irvine, California and requires full-time, in-office work. Remote or hybrid arrangements are not available.

Role Overview

The Senior Product Designer will play a critical role in shaping the future of Ghost Golf’s golf bag and travel product lines.

This role involves improving existing products while designing entirely new categories of bags and travel gear. The position requires a strong balance of creative design, technical product development, and factory collaboration.

You will work closely with internal teams and manufacturing partners to ensure products are designed, developed, and produced at the highest level of quality and performance.

Essential Job Duties and Responsibilities

Design and develop premium golf bags, travel bags, and luggage systems that align with the Ghost Golf brand and product standards.

Responsibilities include:

• Designing new golf bags and improving existing bag products
• Leading the design and development of a complete luggage system for golf travel, including carry-on luggage, check-in luggage, duffels, backpacks, garment bags, and travel accessories
• Translating product concepts into technical drawings and production-ready tech packs
• Selecting and sourcing materials including fabrics, trims, hardware, zippers, and structural components
• Working directly with factories to review samples, refine construction methods, and solve development challenges
• Managing the sampling and prototype process through development and pre-production
• Ensuring designs meet requirements for functionality, durability, quality, and manufacturability
• Collaborating with product, sourcing, and leadership teams throughout the development process
• Researching new materials, technologies, and manufacturing techniques relevant to softgoods design
• Managing multiple product developments while maintaining development timelines

Minimum Requirements and Qualifications

A suitable background would include the following experience and qualifications:

• Minimum 7+ years of experience designing softgoods products
• Experience designing golf bags, travel bags, luggage, or similar technical bag products
• Degree from a recognized design school (Industrial Design, Product Design, Fashion Design, or related field)
• Proven ability to create detailed tech packs for manufacturing
• Strong understanding of softgoods construction, materials, and bag engineering
• Experience working directly with overseas factories and manufacturing partners
• Strong knowledge of fabrics, trims, hardware, and bag construction techniques
• Proficiency in Adobe Illustrator and standard product development tools
• Ability to manage multiple product developments simultaneously
• Strong communication and collaboration skills

Preferred Experience

• Direct experience designing golf bags
• Experience developing luggage systems or travel collections
• Experience working with premium materials and high-end products
• Experience working with Asian manufacturing partners

Candidates without golf industry experience may still be considered if they bring exceptional experience designing luggage or technical softgoods products.

To Be Successful in This Role

The ideal candidate demonstrates:

• Deep understanding of bag design and softgoods construction
• Strong attention to detail and product execution
• Ability to balance design vision, functionality, and manufacturability
• Comfort working directly with factories to refine designs
• Passion for building exceptional products and pushing design forward

Location

This role is based in Irvine, California.

This is a full-time, in-office position.

Remote or hybrid work arrangements are not available.

How to Apply

To be considered for this role, candidates must email their application materials directly.

Please send the following to:

Include:

• Resume

• Portfolio link or PDF showcasing softgoods design work

• Examples of bags, luggage, travel gear, or similar products you have designed

Email Subject Line: Senior Softgoods Designer Application – [Your Name]

Applications submitted through LinkedIn or other job platforms without emailing the required materials will not be reviewed.

WHY TENANT

At Tenant, Inc., we’re modernizing the self-storage industry through intuitive technology and customer-first solutions. You’ll work alongside thoughtful, driven teammates who value ownership, collaboration, and growth. This role offers hands-on exposure to customer success in a fast-growing SaaS environment and the opportunity to build a strong foundation for a long-term career in Customer Success.

JOB SUMMARY

The Customer Success Manager plays a key role in supporting customer adoption, satisfaction, and retention. This position partners closely with senior Customer Success, Sales, Product, and Support teams to ensure customers receive timely guidance, proactive support, and consistent value from the Tenant platform.

This role is ideal for someone who is customer-centric, organized, eager to learn, and excited to grow within a SaaS customer success organization. You will support a mix of small to mid-market and select high-touch customers while developing the skills needed to manage more complex accounts over time.

KEY RESPONSIBILITIES

Customer Ownership & Retention Support

• Manage revenue retention, engagement plans and flag at-risk in assigned customer base.
• Support a portfolio of customers by serving as a day-to-day success contact.
• Monitor customer engagement, usage, and health indicators to identify potential risks or opportunities.
• Participate in customer check-ins, QBR preparation, and follow-ups under the guidance of senior team members.
• Support renewal and expansion efforts by reinforcing product value and customer outcomes.

Customer Success Execution

• Assist with onboarding activities to help customers successfully launch and adopt the Tenant platform.
• Guide customers through product features, workflows, and best practices.
• Help maintain and update customer success playbooks, templates, and enablement materials.
• Develop deep familiarity with Tenant’s products and act as a trusted product resource for customers.

Cross-Functional Collaboration

• Partner with Sales, Support, Product, and Engineering teams to address customer needs and feedback.
• Escalate customer issues appropriately and help track resolutions.
• Assist with customer communications related to product updates or service notifications when needed.
• Maintain accurate customer records, tasks, and workflows in and other tools.

Operational Excellence & Learning

• Track customer health, adoption metrics, and engagement trends.
• Learn how to interpret customer data and translate insights into action.
• Support continuous improvement of Customer Success processes and documentation.
• Assist with support overflow or customer inquiries during peak periods.

TEAM & CULTURE

• Build strong working relationships across a collaborative, mostly remote team.
• Demonstrate a customer-first mindset, accountability, and eagerness to learn.
• Participate in team meetings, training sessions, and professional development opportunities.
• Contribute positively to a culture of growth, feedback, and shared success.

QUALIFICATIONS & EXPERIENCE

• 1–3 years of experience in a customer-facing role (Customer Success, Support, Account Management, Sales, or similar), preferably in a SaaS environment.
• Strong interest in Customer Success, customer experience, and technology.
• Excellent communication skills—written, verbal, and interpersonal.
• Highly organized with the ability to manage multiple tasks and priorities.
• Comfortable working with data and learning how to use metrics to guide decisions.
• Experience with tools like Zendesk, , CRM systems, or similar platforms is a plus.
• Curious, proactive, and motivated to grow into a more senior Customer Success role over time.

Tenant, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. #CSMJobs, #StartupCareers, #Mondaydotcom, #Zendesk#NowHiring #CustomerSuccess #CustomerSuccessManager #SaaSJobs #CustomerExperience #CustomerRetention

#TechCareers #B2BSoftware #PropTech #SelfStorage #GrowthCareer #EarlyCareerJobs

#RemoteJobs #CustomerFirst

We are a boutique law Firm in Newport Beach with a team of 9. We primarily handle law that affects children and their families—Estate Planning, Probate, Trust Administration, Conservatorships, and Wills, Trusts, and Litigation. 

We have a highly respected Firm and a reputation for really caring about clients. We are looking for an experienced Front Desk Office Manager and Administrative Assistant who is able to interact well with people, can multitask, and is organized.

This position is an integral member of our team who takes control of the front-end client experience by being the first point of contact with the firm, providing general administrative support, and helping us communicate effectively with clients and potential new clients. Ideally, you will have experience as an Office Administrator, Receptionist, Secretary, or Legal Assistant in a law firm, but we are willing to train the right service-minded office professional.

If the following describes you, then YOU may be the team member we are looking for:

We are seeking a highly organized and professional Front Desk Office Manager and Administrative Assistant to work full-time and join our team. The ideal candidate will be organized with problem-solving and analytical data skills.

• You believe it’s important to greet all potential and existing clients with a warm, friendly welcome
• You answer the phone with a smile
• You are skilled at communicating with people on the phone, in person, and by email
• You are a relationship-builder who is comfortable interacting with different types of personalities and all levels of authority, especially individuals in emotional need
• You see an opportunity for organization where others see a mess
• You are eager to learn new tasks and computer systems
• You value doing it right the first time, so you proofread your work and double-check details
• You know what happens in the office, stays in the office
• You genuinely care about clients and want to deliver an experience that turns them into raving fans

If you fit the role for this key position, please send a cover letter and your resume.

$20 - $26 hourly

Duties and Responsibilities

• Front desk receptionist answering phones and transferring calls to the appropriate staff.
• Greet potential new clients and prepare their consult folder for their meeting with the attorney.
• Track and manage client engagement and organize client folders.
• Coordinate and manage client communications and scheduling of meetings with attorneys.
• Maintain data and notes in CRM and legal software.
• Track, manage, and organize office supplies.
• Maintain an organized office environment.
• Provide timely and effective communication to clients regarding trust replenishments.
• Assist with payments to third-party vendors.

About your technical skills:

• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks.
• Excellent problem-solving and analytical skills.
• Excellent communication skills (written and verbal).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Comfortable with technology, with an ability to adapt and learn new technology as needed.
• Strong work ethic.

We are a collaborative team of professionals. We work hard, and we play together too! It's a friendly office where we trust each other and value a work-life balance. We support personal and career development and also have quarterly team-building events.

Your experience and/or desire to work in the areas of Estate Planning, Special Needs Planning, Trust Administration, and Probate will add value to our team. We leverage technology and are looking for someone who is comfortable with Microsoft Office and various legal programs. You will have a strong work ethic, be highly organized, and have exceptional client relationship skills.

Compensation details: 20-26 Hourly Wage

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