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VDCO Internship
Salary not disclosed
New York, New York 4 days ago

VDCO Internship

US-NY-New York

Job ID: 2026-3285
Type: Intern
# of Openings: 1
Category: Information Technology
The LiRo Group

Overview

We have an immediate need for a VDCO Intern for our New York City Office in lower Manhattan.  

 

LiRo-Hill Virtual Design & Construction Operations (VDCO) is a multidisciplinary practice seamlessly integrating technology and innovation for the built environment. Our team has a long history of delivering complex, ambitious projects utilizing the latest technology. The team consists of full-time staff with backgrounds and focuses ranging from Architecture, Engineering, Construction Management and Operations. We implement BIM, Reality Capture, 3D coordination, Project Controls, Data Analytics, BIM Implementation Consulting, and much more.

  

Come join our team! We are looking to build services and capabilities through the growth of our key asset - our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to be a trusted resource for our clients in the public and private sector. We are proud to be known as an “Integrated Construction, Design and Technology Solutions” firm and we have delivered on that label time and again.

 

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.  LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Metro Park, NJ.



Responsibilities

LiRo’s Virtual Design, Construction & Operations (VDCO) group is seeking a motivated VDC/BIM Intern to support ongoing infrastructure, transportation, and building projects. This 3 month summer internship offers hands-on exposure to real-world BIM and VDC workflows and an opportunity to work alongside experienced professionals on active projects.

The ideal candidate has foundational technical skills, curiosity, and a strong interest in learning and applying emerging technologies in the AEC industry.

 

Key Responsibilities:

  • Assist the VDCO team with 3D modeling and BIM-related tasks to support design and construction workflows.
  • Support development and maintenance of Revit-based models for existing conditions, design coordination, and as-built documentation
  • Participate in Navisworks model aggregation, basic coordination, and visualization tasks
  • Support visualization efforts using game engines and/or rendering software as needed
  • Assist with preparation of drawings, graphics, and presentation materials
  • Learn and support reality capture, laser scanning, and model-based workflows under guidance of senior staff
  • Collaborate with project teams and follow established BIM standards and workflows

 

 



Qualifications

Required Skills & Qualifications:

  • Working knowledge of Autodesk Revit
  • Familiarity with AutoCAD, Navisworks, and Rhino
  • Basic skills in 3D modeling and spatial understanding
  • Currently pursuing or recently completed a degree in Architecture, Engineering, Construction Management, BIM, or a related field
  • Strong interest in BIM, VDC, and construction technology
  • Willingness to learn new tools, workflows, and industry best practices
  • Professional and clear verbal and written communication skills
  • Able to work independently, with direction and supervision, and in a team environment.
  • Enrolled and actively pursuing an accredited Master’s degree program; recommended degrees include and are not limited to Engineering, Architecture, Construction Management, or other related field of study, and at minimum 1 year of completed education, and/or equivalent combination of education, training, and experience.

Preferred (Nice to Have):

  • Exposure to BIM coordination, 4D/5D concepts, or visualization workflows
  • Familiarity with point clouds, laser scanning, or reality capture is a plus
  • Experience with Adobe Creative Suite or visualization tools is a plus
  • Experience with Scripting tools Rhino Grasshopper and/or Revit Dynamo is desired
  • Experience with Modeling & Rendering software such as Unreal, Lumion, 3ds Max, Twin Motion is desired

What You’ll Gain:

  • Hands-on experience on real infrastructure and building projects
  • Exposure to industry-standard BIM and VDC tools and workflows
  • Mentorship from experienced VDC professionals
  • Practical understanding of how technology supports design, construction, and operations

 

Our Culture:

We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

 

-We offer a comprehensive benefits package and a positive work environment

-Compensation: $19/HR - $25/HR.  The range provided is the salary that the Firm in good faith believes at the time of this posting is willing to pay for the advertised position.  Exact compensation will be determined on the individual candidates’ qualifications and location.

 

The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role.

 

 LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.

 

 

 

 

#ID22

#ZR22

 

 

 

 

 



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internship
Administrative Assistant
Salary not disclosed
Syracuse, NY 4 days ago

Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.


We are currently looking to hire an Administrative Sales Support Specialist to work from Usherwood’s HQ in Syracuse, NY. This is an excellent entry‑level opportunity for someone looking to begin or grow a career in sales support, customer service, or business operations. This role works closely with our sales team and internal partners to help keep client orders and agreements moving smoothly.


Key Responsibilities

  • Process sales orders, ensuring required details are complete, accurate, and submitted on time
  • Assist sales professionals with day‑to‑day requests so they can spend more time with clients and prospects
  • Respond to requests promptly and provide helpful, easy‑to‑understand explanations with support from your team
  • Support lease approvals, upgrade quotes, and other pre‑sales activities with guidance and training
  • Work with pricing and sales teams to help move special pricing requests forward
  • Learn and help reinforce required agreement paperwork across all Usherwood offerings
  • Perform an initial review of new client agreements to ensure information is complete (training provided)
  • Partner with sales professionals and clients to correct or clarify agreements after submission
  • Take ownership of assigned client transactions from submission through delivery or project completion, with team support


Skills & Qualifications

  • Strong communication skills and a positive, team‑oriented attitude
  • Willingness to learn new systems, processes, and products
  • Basic organizational skills with the ability to manage multiple tasks
  • Comfort working in a fast‑paced, collaborative environment
  • Previous administrative, customer service, or sales support experience is helpful but not required


What We Offer


  • Compensation: Competitive base salary with quarterly bonus opportunity.
  • 4 weeks PTO!!!
  • Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, PTO / Holidays, and much more.
  • Culture: Join a team that values growth, innovation, and world class service.
  • Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.



Equal Opportunity Employer:

At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!

Not Specified
Professional, Internal Auditor
Salary not disclosed
Join Us in Shaping the Future of Health Care

 

At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.

 

What's in it for you:

 

  • Growth opportunities to uplevel your career
  • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
  • Competitive compensation and comprehensive benefits focused on well-being
  • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

 

You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.

 

The Professional, Internal Auditor would be responsible for performing financial, operational, and compliance audits included on the audit plan for all of MVP's operational locations to ensure compliance with company and regulatory policies and procedures and analyze, interpret and document audit results. This position would be responsible for reviewing and testing processes and evaluating internal controls and providing improvement recommendations to MVP's procedures for appropriate control measures and efficiencies. This position would also assist the Leader of Internal Audit and Senior Internal Auditor in coordinating regulatory exams such as the New York State Department of Financial Service (DFS) and New York State Department of Health (DOH), and external audits as needed. The candidate would also assist in the overall coordination of MVP Audit Committee Meetings including the preparation of the Committee Meeting packages and meeting arrangements.

 

Qualifications: Bachelor's degree in accounting/business plus 2 or more years auditing experience within an internal audit function or CPA firm or 4 or more years of experience in Finance or related areas within MVP.

 

Additional Desired Qualifications: Prior audit experience in managed healthcare industry and possession of a certified public accountant (CPA) or certified internal auditor (CIA) designation preferred but not required.

 

Examples of Job Responsibilities:

 

  • Under the supervision of the Leader of Internal Audit, the Professional, Internal Auditor would be responsible for:
  • Audit Execution - Execute audit program steps in accurate and thorough manner while maintaining workpapers of the highest quality.
  • MAR / Other Audits - Assist in the annual execution of the Model Audit Rule (MAR) business process cycle testing, as well as any specific internal audits or consulting engagements.
  • External Audits - Assist in the coordination of external audits and regulatory exams such as the New York State Department of Financial Service (DFS) and New York State Department of Health (DOH), other regulatory bodies, and MVP's external audits. Provide direct audit assistance to MVP's external audit firm, as needed.
  • MAR ITGC's - Support the IT Auditor to execute MAR Information Technology General Controls (ITGC's) testing for in-scope entities, providing work in a timely and efficient manner.
  • Knowledge Sharing - Stay current on major regulatory developments impacting the insurance industry; share training topics with Internal Audit team.
  • Maintaining personal proficiency by obtaining an adequate amount of continuing education.

 

Performing other duties as assigned.

 

Pay Transparency

 

MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

 

We do not request current or historical salary information from candidates.

 

$51,395.00-$68,354.75

 

MVP's Inclusion Statement

 

At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

 

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

 

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .
Not Specified
Sales Support Specialist
🏢 USHERWOOD OFFICE TECHNOLOGY
Salary not disclosed
Syracuse, NY 2 days ago

About the Company



Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.



About the Role



We are currently looking to hire an Administrative Sales Support Specialist to work from Usherwood’s HQ in Syracuse, NY. This is an excellent entry-level opportunity for someone looking to begin or grow a career in sales support, customer service, or business operations. This role works closely with our sales team and internal partners to help keep client orders and agreements moving smoothly.



Responsibilities



  • Process sales orders, ensuring required details are complete, accurate, and submitted on time
  • Assist sales professionals with day-to-day requests so they can spend more time with clients and prospects
  • Respond to requests promptly and provide helpful, easy-to-understand explanations with support from your team
  • Support lease approvals, upgrade quotes, and other pre-sales activities with guidance and training
  • Work with pricing and sales teams to help move special pricing requests forward
  • Learn and help reinforce required agreement paperwork across all Usherwood offerings
  • Perform an initial review of new client agreements to ensure information is complete (training provided)
  • Partner with sales professionals and clients to correct or clarify agreements after submission
  • Take ownership of assigned client transactions from submission through delivery or project completion, with team support


Qualifications



  • Strong communication skills and a positive, team-oriented attitude
  • Willingness to learn new systems, processes, and products
  • Basic organizational skills with the ability to manage multiple tasks
  • Comfort working in a fast-paced, collaborative environment
  • Previous administrative, customer service, or sales support experience is helpful but not required


Pay range and compensation package


  • Compensation: Competitive base salary with quarterly bonus opportunity.
  • 4 weeks PTO!!!
  • Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, PTO / Holidays, and much more.
  • Culture: Join a team that values growth, innovation, and world class service.
  • Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.



Equal Opportunity Statement



At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!

Not Specified
PeopleSoft Developer
Salary not disclosed
New York 4 days ago
Summary: Location: New York, NY (Hybrid) Contract Duration: 11 Months Responsibilities: Work as a technical developer with a good understanding of business processes.

Responsible for design, development, and implementation of ESS portions of OBBA Tax Bill (IRS TY2025 Tax Law components) and Reporting Project.

Collaborate closely with the project manager, end users, application development, and product owner team members.

Accomplish design, coding, testing, and implementation of new applications to satisfy business needs.

Requirements: Minimum of seven (7) years of experience with multiple versions of PeopleSoft and People Tools across HCM modules.

Required Skills: Extensive experience and understanding of PeopleSoft HCM applications (v 9.2 PUM 39 with fluid technology) and PeopleSoft Tools (v 8.61).

Implementation, design, and customization experience for PeopleSoft Tools Upgrades.

Experience in data/code analysis, creation and review of technical designs, and documentation from functional design, coding, unit testing, and debugging various PeopleSoft HCM modules.

Experience in customizing COBOL stored procedures.

Programming experience using Appeasing, PeopleCode, Application Package, Application engine, Workflow, Integration Broker, and SQR.

Experience in creating/modifying data conversion scripts.

Experience developing complex interfaces into legacy and 3rd party systems.

Proficient with SQL and PS/Query for reviewing, troubleshooting, and testing/validating source system data.

Strong analytical and problem-solving skills.

Strong knowledge of STAT Tool, Oracle, and SQL Server.

Excellent communication skills (oral and written), interpersonal, and organizational skills.

Preferred Skills: Knowledge and extensive experience with Oracle Fluid technology.

Extensive experience using Web Services.

Experience with enterprise-wide, large-scale implementations.

Experience with CA Scheduler Tool.

Education: Bachelor's or Master's Degree in Computer Science, Engineering, or in a Technical/Business Discipline is required.
Not Specified
Project Manager I
✦ New
Salary not disclosed
Buffalo, NY 1 day ago
Project Manager I

Buffalo, NY (Hybrid 3 days onsite/2 days remote) 12+-month contract Web Cam Interview $48.79/Hr on W2

Skill Set 1: Communication and Reporting and familiarity with JIRA project management software

Skill Set 2: Understanding of the Software Development Lifecycle (SDLC)

Not Specified
Sr. Quality Data Analyst
✦ New
🏢 MVP Healthcare
Salary not disclosed
New York 1 day ago
Join Us in Shaping the Future of Health Care

 

At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.

 

What's in it for you:

 

  • Growth opportunities to uplevel your career
  • A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
  • Competitive compensation and comprehensive benefits focused on well-being
  • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

 

You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.

 

The Sr. Quality Data Analyst will be responsible for leading and overseeing operational workflows within the Health Care Quality Analytics team. The ideal candidate will be accountable for ensuring the team delivers routine and ad hoc analyses and data visualizations to support MVP's health care quality functional area. The ideal candidate will have experience working with NCQA and CMS quality measures and HEDIS data to support improved health care outcomes and member satisfaction. They will also participate in automation efforts that create efficiencies and help to create a data-driven organization. The Sr. Quality Data Analyst will work with cross-functional teams, including business, technical, and Data Governance teams, to ensure the availability, accuracy, and reliability of data.

 

In alignment with MVP's core values, the Sr. Quality Data Analyst will be expected to demonstrate strong interpersonal and communication skills, promoting cooperation across organizational boundaries and encouraging groups to work together cooperatively. They will have strong analytical thinking skills, and a focus on continuously improving processes and reducing technical debt. Additionally, they will be self-motivated, with a sense of accountability and urgency in completing assignments.

 

Key Responsibilities:

 

  • Lead and oversee the successful execution of operational workflows and health care quality data deliverables.
  • Have experience working with HEDIS, Medicare Stars, and NYSDOH QARR measures data and a good understanding of health care quality measurement.
  • Conduct analysis of large data sets to support health care quality improvement initiatives, including gap analysis, process optimization, and patient engagement.
  • Collaborate with cross-functional teams to design, implement, and maintain data solutions that meet the needs of stakeholders and business partners.
  • Ensure the accuracy and integrity of data through the development and implementation of data quality control processes and procedures.
  • Provide training and mentorship to team members to promote growth and development.
  • Participate in the development of data governance policies, standards, and procedures, and ensure compliance with regulatory requirements and industry best practices.
  • Present data insights and recommendations to leadership, effectively communicating complex technical information to non-technical stakeholders.
  • Continuously monitor and evaluate the effectiveness of operational workflows, making recommendations for improvements and leading implementation efforts as necessary.

 

Position Qualifications

 

Minimum Education

 

Bachelor's degree in a related field (e.g. Mathematics, Statistics, Computer Science, Epidemiology, or Healthcare) required; Master's degree preferred.

 

Minimum Experience

 

5+ years of experience in healthcare data analysis, with a strong focus on health care quality analytics and operations.

 

Experience leading teams and executing on operational workflows.

 

Required Skills

 

  • Strong analytical skills, with the ability to turn data into actionable insights.
  • Proficiency in SQL, Azure Databricks, data visualization tools (e.g. Tableau, PowerBI), and data manipulation tools (e.g. Alteryx, R, Python).
  • Excellent verbal and written communication skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders.
  • Ability to work independently and as part of a team, with strong project management skills and the ability to prioritize tasks effectively.
  • Keen attention to detail.
  • Subject matter expertise of healthcare industry quality metrics, Medicare Stars and HEDIS standards.

 

Pay Transparency

 

MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

 

We do not request current or historical salary information from candidates.

 

$93,667.00-$124,576.75

 

MVP's Inclusion Statement

 

At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

 

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

 

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at .
Not Specified
Compliance Analyst
✦ New
Salary not disclosed
New York 1 day ago

Optima Partners is looking for a recent graduate to join our New York City office as a Compliance Analyst, supporting our Senior Compliance Consultants in developing, implementing and maintaining compliance programs for a variety of registered investment management firms.

The Analyst program consists of a 2-year hands-on training program. All Analysts receive formal and practical training as well as an assigned mentor.

This is a full-time hybrid role based in New York City.

Key Responsibilities

  • Monitoring expert network calls
  • Monitoring employee personal trading and electronic communications
  • Preparing and maintaining employee disclosure forms and assisting clients in organization and maintenance of required books and records
  • Performing periodic forensic testing around personal trading, political contributions, gifts and entertainment, outside business interest, and other conflicts of interests, as part of client's compliance monitoring program
  • Developing and implementing compliance policies and procedures
  • Assisting in annual compliance reviews and mock regulatory examinations
  • Registering clients as investment advisers/broker dealers with the appropriate US regulatory bodies
  • Preparing and submitting annual and quarterly regulatory filings
  • Assisting in providing regulatory exam support
  • Possible promotion to Associate after 2-years
  • Reporting line to Director at Optima Partners

Requirements

  • Undergraduate degree required from an accredited college or university; Masters degree is a plus
  • Permitted to work in the US
  • Must be able to start immediately
  • Excellent written and verbal communication skills
  • Independent, self–starter, as well as collaborative problem solver
  • Strong analytical and research skills
  • Ability to multi-task and prioritize across a range of projects with constantly shifting priorities in a team environment
  • Ability to master new tasks quickly

Optima Partners is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status age or disability.

Not Specified
Nurse Manager - Patient Care Service
✦ New
🏢 Axelon Services Corporation
Salary not disclosed
New York 1 day ago
Shift : 7:00A
- 3:30P Job Description: PATIENT CARE 1.

Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.

2.

Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.

3.

Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.

4.

Validates staff members round hourly on all patients by direct observation and patient feedback.

5.

Assesses staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.

6.

Conducts rounding of all patients on a daily basis (Monday-Friday.) 7.

Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.

8.

Collaborates with the physician dyad and escalates concerns as appropriate.

9.

Follows up on all patient concerns in a timely manner and provides service recovery as needed.10.

Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.

PATIENT EXPERIENCE 1.

Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration.

2.

Huddles with staff at the start of each shift, identifying high-risk patients who require special attention.

3.

Communicates to nursing leadership concerns or issues identified during huddle and throughout shift.

4.

Initiates service recovery for patients and family members who have concerns and escalates to Associate Director of Nursing/designee and Patient Relations as needed.

5.

Interprets and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity.

6.

Considers the patients values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care.

7.

Empowers staff to use evidence-based practices to increase understanding of patients perceptions of care.

8.

Demonstrates caring, respect, compassion, empathy and active listening through verbal and body language and actions QUALITY AND SAFETY 1.

Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice.

2.

Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans.

3.

Fosters a fair and open culture that encourages error and near-miss occurrence reporting.

4.

Leads interdisciplinary quality improvement teams using the principles of high reliability.

5.

Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team.

6.

Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol.

7.

Monitors institutional information technology infrastructure and corrects gaps in clinical nurse documentation.

8.

Leads staff participation in quality and safety initiatives and mandated compliance measures.

9.

Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained Education Requirements Bachelor of Science with a major in nursing required Masters in nursing or health related field preferred Experience Requirements 3-5 years nursing clinical care with Charge Nurse/Supervisory experience preferred.

Must have relevant clinical competence in area of nursing practice assigned Licensing and Certification Requirements Licensed as a registered nurse with current registration in New York State
Not Specified
CW Analyst
Salary not disclosed
Cohoes, NY 4 days ago
Title- CW Analyst

Location- NY, 12047

Duration- 6 months

Responsibilities



  • Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements




  • Coordinate and process team specific tasks as requested by the business




  • Perform quality reviews of other team members completed work and ensure data accuracy




  • Work across multiple systems and platforms




  • Interface with teams and businesses resolve on-going issues and answer specific policy questions




  • Provide support and work on special projects as requested




  • Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate




  • Associate must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance





Skills



  • Working knowledge of certain Microsoft products including Word, Windows, PowerPoint, and Outlook




  • Advanced knowledge of Excel preferred




  • Sound judgment and outstanding attention to detail




  • Proven analytical skills and problem solving ability




  • Superior written and verbal communication skills




  • Ability to work collaboratively with all levels of the organization




  • Flexible and able to work well under pressure in a team environment




  • Self-motivated




  • Excellent time management and organizational skills




  • Ability to multi-task





Education



  • Bachelor's degree required; concentration in Business, Finance, or Accounting preferred



Not Specified
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