Information Technology For Development Impact Factor Jobs in Shawnee

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Location: Strawberry Hill - 700 Nebraska Ave, Kansas City, KS 66101 OR Topeka - 4019 SW 10th Ave, Topeka, KS 66604

Brief Description

Oak Street Health's graduate Behavioral Health Specialist Fellowship is a 12-month paid training program that provides all the necessary skills, support, and learning required to become a highly confident and competent clinician for older adults.
 

Role Description:

Oak Street Health's graduate Behavioral Health Specialist Fellowship is a 12-month paid training program in the revolutionary collaborative care model in a value-based setting, which rewards healthcare companies for the quality of their care not the quantity.

This program will include time spent building your knowledge of evidence-based interventions and psychotropic medications, earning clinical supervision hours from a licensed clinical social worker, and engaging in didactic content that aims to build on, not repeat, graduate training. All fellows will work at Oak Street for 24 months following the completion of this program, but we hope will continue to spend their careers at Oak Street improving the health of communities across the country.

What are we looking for?

Required:

• Genuine passion for behavioral health (done well, the practice of short-term solution focused therapy should be fun).

• A supportive attitude toward our patient population of older adults.

• Embracing teamwork and the opportunity to collaborate with brilliant colleagues.

• Want to be part of an innovative model focused on empirically guided population health.

Admission Requirements  

• Family, Adult or Adult-Gerontology Social Worker who have already graduated or will graduate from their training program. 

• Willing to work in the assigned location for the program duration. 

• Minimum GPA of 3.0 in MSW program. 

• Currently holds or will hold by the fellowship start date, an active, non-probationary state lower level social work license in the state they will be working in.

Selection Timeline  

• First-round interviews will be conducted as applications are received.

• Second and third-round interviews will be virtual or in person (based on applicant preference) as individuals are moved forward from the first-round.

• Final decisions will be delivered as they are made.  

Checklist
Prior to submitting the application, please ensure that you:  

• Meet all the admission requirements

• Have included all the required attachments:

• CV with current work history and detailed  information on your social work internships

• Completed application

• MSW Diploma (if available) 

• Unofficial graduate school transcript

• Copy of current Social Work license (if available). If applicable, non-US residents must provide a copy of their permanent resident card/VISA/proof of eligibility to work in the US.

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities and focused on the quality of care over the volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients

• Paid vacation, sick time, and investment/retirement 401K match options

• Health insurance, vision, and dental benefits

• Opportunities for leadership development and continuing education stipends

• New centers and flexible work environments

• Opportunities for high levels of responsibility and rapid advancement

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Behavioral Health Specialist - Requires LSCSW, LCPC or LMFT

Company: Oak Street Health

Role Description:

The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs.  The Behavioral Health Specialist is a key resource for Care Teams across a region of Oak Street Health primary clinics. They are responsible for coordinating and supporting behavioral healthcare for our patients, in collaboration with Care Teams and a psychiatric consultant. The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. This role has the potential option for remote work days based upon achievement and maintenance of program metrics.

Core Responsibilities:

• Collaborate with the primary care teams to identify appropriate patients to refer to the Oak Street Behavioral Health Program
• Screen and assess patients for common mental health and substance use disorders
• Develop care plans and provide or facilitate referrals to Oak Street’s psychiatric consultant and/or external resources
• Provide short-term counseling and evidence-based treatments
• Coordinate care with Oak Street’s psychiatric consultant, including warm handoffs for telehealth visits and collaboration on care plans
• Develop relationships with primary care teams and consistently communicate changes in behavioral health care plans
• Accurate and timely documentation of patient encounters and counseling sessions in Oak Street’s electronic medical record
• Participate in regional and organizational efforts to advance Oak Street’s Behavioral Health Program through workshops, feedback sessions, and surveys
• Possibly covering multiple clinics, depending on the maturity and panel sizes of those clinics
• Other duties, as assigned

What are we looking for?

Required:

• Master’s Degree in the field of mental health counseling/healing arts required from an accredited  school (Social Work, Counseling, Marriage and Family Therapy, etc.)
• Highest clinical level of license (or local equivalent)
• Experience with screening for common mental health and/or substance use disorders
• Experience with assessment and treatment planning for common mental health and/or substance use disorders
• Familiarity with brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Problem Solving, Cognitive Behavioral, etc.)
• US work authorization

Strongly Preferred:

• Proficiency in providing brief, structured intervention techniques (e.g., Motivational Interviewing, Behavioral Activation, Cognitive Behavioral)
• Working knowledge of differential diagnoses of common mental health and/or substance use disorders

Preferred:

• Proficient PC skills

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 10/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Position Title Pharmacy Director
- Infusion Services Southlake Campus Position Summary / Career Interest: • Provides effective leadership and direction for Infusion Services.

Able to strategically identify, internalize and communicate the critical success factors necessary to support Health-System and Pharmacy Enterprise goals.

• Develops, maintains, communicates, and executes a vision and plan for continual improvement and provision of exceptional quality service including clinical, patient care, patient safety, pharmacoeconomic, operational and personnel dimensions.

• Serves as an effective communicator of the organization's vision and goals and the Pharmacy Department's role in achieving those.

• Cultivates and maintains excellent multidisciplinary rapport with physicians, nurses, case managers and high-level leadership.

• Manages his/her responsibilities in a way that supports the achievement of departmental goals.

Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems at the departmental level.

Skillfully administers, directs, and allocates all organizational resources.

• Effectively uses the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental financial goals.

• Supports the ongoing professional development of the management team.

• Actively participates in local, regional, and national professional organizations to facilitate networking and benchmarking.

• Creates and communicates the "big picture" understanding of the health system and works to ensure that Infusion Services support the organization's competitive position.

• Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization.

Responsibilities and Essential Job Functions Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills.

Demonstrates ability to provide care/service safely and efficiently for the care of each patient.

Coordinates the compounding of, dispensing of, and record keeping related to medications for all patients.

Coordinates timely drug distribution from the generation of the medication order until administration of the medication using a team approach to empower pharmacy staff.

Coordinates the provision of patient-focused pharmaceutical care through the following functions: rational, safe and cost-effective drug therapy management, patient education, drug and poison information, procurement of pharmaceuticals and active participation on the multidisciplinary healthcare team.

Provides effective leadership and direction to the Department of Pharmacy.

Able to strategically identify, internalize and communicate the critical success factors necessary for the Pharmacy to support Hospital and Pharmacy goals.

Develops, maintains, communicates and executes a vision and plan for continual improvement and provision of exceptional quality pharmacy service including; clinical, patient care, medication safety, pharmacoeconomic, operational and personnel dimensions.

Serves as an effective communicator of the organization's vision and goals and the Pharmacy Department's role in achieving those.

Expresses ideas clearly and effectively (gaining agreement and/or understanding), by adjusting language, terminology and style to the characteristics and needs of the audience as well as the venue for the communication.

Cultivates and maintains excellent rapport with Physicians, Nursing, Executive groups as well as other pertinent areas of the Hospital.

Manages his/her responsibilities in a way that supports the achievement of departmental goals.

Works effectively with others in the management team to accomplish organizational goals and to identify and resolve problems at the departmental level.

Skillfully administers, directs and allocates all organizational resources.

Leads the department to achievement of excellent pharmaceutical care by providing vision for the development of exceptional quality pharmacy services, assuring accountability and facilitating effective communication relative to these initiatives.

Monitors departmental productivity and communicates both requested information and data deemed pertinent to the Executive Team.

Adapts to meet service, quality, and cost expectations utilizing data.

Participates in Hospital committees and interdisciplinary efforts to enhance medication use and control medication costs, by providing vision for quality and service initiatives to improve patient care.

Including, but not limited to:
- Pharmacy and Therapeutics Commitee and Subcommitees
- Medical Director
- Hospital Director Partnerships
- Other appropriate Hospital or Medical Staff Committees Effectively uses the appropriate financial concepts and tools to analyze situations and make financial decisions that support the achievement of short and longer-term departmental objectives.

Manages to meet fiscal goals and works with Hospital Administration on budget management.

Conducts pharmaceutical procurement and resource utilization with economic and clinical consideration.

Demonstrates personal effectiveness in leading the unit/team towards its goals.

Models appropriate values and maintains and promotes social, ethical and organizational norms.

Supports the ongoing development of the management team.

Actively participates in local, regional and national professional organizations to facilitate networking and benchmarking.

Creates and communicates the "big picture" understanding of the hospital and works to ensure that Pharmacy department supports the organization's desired competitive position.

Identifies opportunities and needs for new or enhanced pharmacy services to support the mission of the organization.

Uses appropriate interpersonal styles and methods to develop a unit/team-wide spirit and intra-team and inter-team cooperation.

Maintains focus on all key stakeholders and supports the unit/team ability to deliver on all valid stakeholder expectations.

Serves as the Pharmacist-In-Charge for the Hospital pharmacy.

Assures compliance with all applicable local, state and federal regulations and JCAHO standards relative to the acquisition, storage, handling, and dispensing of pharmaceuticals and the provision of pharmaceutical care.

Responsible for all aspects of personnel management for the pharmacy management team.

Identifies personal professional development needs and maintains a plan for continued growth.

Coordinates the Hospital's educational mission with the School of Pharmacy.

If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions.

Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects.

If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.

Non-essential Responsibilities Contribute to KU pharmacy department publications.

Prepare poster presentations for a national pharmacy association meeting.

Share professional expertise by providing an educational lecture or presentation as part of one of the following:
- KUMC Grand Rounds
- Local, state, or national pharmaceutical association meeting
- School of Pharmacy classroom setting
- Nursing Education and Development program
- Outreach program
- Other continuing education events Participate in a research projects.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Bachelors Degree in Pharmacy High School Graduate Experience in managing pharmacy services in a large tertiary care hospital setting.

5 or more years Supervisory and management experience Experience in the provision of formal education and/or precepting for pharmacy students and/or residents.

Preferred Education and Experience Master's Degree Pharmacy, Health Administration or Business Administration Pharmacy Doctorate Completion of an accredited pharmacy residency Required Licensure and Certification Licensed Pharmacist
- State Board of Pharmacy within 120 Days Knowledge Requirements Excellent communications skills both verbal and written.

Membership in regional & national pharmacy organization(s) Computer skills
- Ability to utilize Windows based programs, Access, Excel and Power point to create or manage spreadsheets and presentations.

Time Type: Full time Job Requisition ID: R-46095 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

d24ad0b8-823f-4e68-a892-2986ccdf7392

Segra is searching for a qualified and experienced Planner & Expediter (Supply Chain) to join us in a full-time capacity in our Kansas City, MO office.

Location Requirement:

This work arrangement for this role is a hybrid position, requiring three (3) days in the Kansas City, MO office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Planner/Expediter plays a critical dual role within the Supply Chain organization, responsible for ensuring timely and cost-effective procurement, production planning, and material flow to meet customer demand and operational goals. This position manages short- and long-term planning, monitors inventory levels, and coordinates the timely delivery of materials and components by proactively identifying and resolving potential delays or shortages.

The ideal candidate will be highly organized, detail oriented, and thrive in a fast-paced environment. This role requires strong communication and problem-solving skills to collaborate with suppliers, sales, sourcing, warehouse, engineering and operations teams, ensuring demand timelines are met and customer expectations exceeded.

Required Experience:

• 2+ years’ professional experience in Supply Chain Management, Operations, or Project Management
• Bachelor’s degree in Business Management, Supply Chain and Operations Management, or similar OR an equivalent combination of education and work related experience.
• Proficient in the use of Microsoft Office Suite (Outlook, Excel).

Preferred Skills:

• Develop and maintain material plans based on demand forecasts, capacity and inventory targets.
• Monitor purchase orders and demand schedules to ensure on-time delivery of materials.
• Act as a liason between suppliers, sourcing, and operations to expedite critical materials.
• Idenfity and mitigate supply risks and bottlenecks that could impact customer installations.
• Track and report material shortages, delays, and root causes, implementing corrective actions as needed.
• Coordinate with warehouse and logistic teams to ensure inventory accuracy and proper material flow.
• Maintain accurate data in ERP systems related to planning, lead times and inventory levels.
• Support continuous improvement initiatives in planning and expediting processes.
• Resourceful problem solving, work with moderate direction, deliver high levels of customer service, establishing and maintaining effective working relationships, and work cross-functionally
• Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems
• Comfortable with high level of transactional duties and analysis
• Sourcing and negotiation minimal; requires management support
• Travel: Less than 10%

About Segra:

Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $41,055 - $51,345

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

The Staff Retail Pharmacist (Regional Support Pharmacist) duties are included but not limited to:

• All aspects of dispensing prescriptions as well as providing immunizations.

• Preparing and maintaining all necessary records on prescriptions, patient charges and inventory.

• Providing clinical recommendations to clinic staff and overseeing the retail pharmacy team.

Location: Kansas City, Kansas and/or Kansas City, Missouri

The pharmacies are located inside CenterWell Senior Primary Care clinics where the staff pharmacist will directly interact with the patients and clinic staff members and providers. The pharmacy addresses are:

State Ave Location:

7527 State Ave

Kansas City, KS 66112

Midtown Location:

301 E Armour Blvd, Suite 2-East

Kansas City, MO 64111

Hours: This is a Regional Support Pharmacist position intended to cover PTO and provide extra coverage as needed. 

Hours of operation are Monday Through Friday 8:30 AM -5:00 PM CST with a lunch break from 12:30 PM - 1:00 PM CST. The anticipated need is for one 8 hour day per week on average

Required Qualifications

• Must have an active Pharmacist license with the Board of Pharmacy in Kansas AND/OR Missouri

• Must be a certified immunizer in the state of Kansas AND/OR Missouri and provide documentation of BLS/CPR certification.

• Strong technology skills

• This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

• Retail Pharmacy experience preferred.

• Dual License preferred(Kansas and Missouri)

• Ability to float between Kansas City Market pharmacies (Missouri and Kansas)

Additional Information

Please note: Some areas of our business, such as the Primary Care Organization including CenterWell, Conviva, Kindred at Home, onehome, SeniorBridge, Neighborhood Centers, Pharmacy Distribution Centers and others, may be required to adhere to federal, state or local or additional workplace guidelines.

Scheduled Weekly Hours

Pay Range

Description of Benefits

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

As a Customer Success Manager, you are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions.Working closely with field sales or account managers, the Customer Success Manager brings their expertise to provide a range of services to customers, including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.

The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory.They will work with existing and new customers to create and implement their digital solutions and will work with their field sales or account manager partners to expand their digital footprint.

Job Responsibilities:

* Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.

* Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.

* Consult with instructors on implementation and curriculum design, execute individual and departmental training plans.

* Collaborate with field sales/account manager to review the status of opportunities, existing business, and expansion opportunities; Partner with field sales/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers; Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.

* Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions; Assist AM with converting the pilot to an adoption.

* Collaborate with field sales/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.

* Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.

* Conduct re-training with keycustomers to ensure all large adoption customers are "power users."

* Provide deep integration support on various LMS / LTI implementations.

* Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.

* Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.

* Review vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP.Follow up on non-responders of IA confirmations at the end of each season.

Required Qualifications:

* Undergraduate degree.

* 2-4 years of relevant work experience in a similar function.

* Previous customer service, sales support and/or tech product support exposure.

* Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.

* Strong written and verbal communication skills.

* Strong relationship building skills.

* Excellent organization and time management skills.

* Ability to learn and apply technical expertise with new and existing platforms.

* Strong skill set to train and implement digital solutions.

* Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.

* Adaptable: can navigate complex sales processes with multiple decision makers.

Preferred Qualifications:

* Previous customer success or inside sales experience.

* User experience knowledge with a CRM platform, preferably Salesforce.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

Job Posting Title:

Location:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 08/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Position Summary

The Demand Planner is responsible for developing and maintaining accurate demand forecasts to support Midland Industries’ inventory, purchasing, and sales planning processes. This role analyzes historical sales data, market trends, seasonality, and customer demand patterns to create reliable forecasts that optimize inventory levels and ensure product availability across Midland’s distribution network.

The Demand Planner works cross-functionally with Sales, Purchasing, Product Management, and Operations to improve forecast accuracy, reduce excess inventory, and support Midland’s service level goals.

KEY RESPONSIBILITIES

Demand Forecasting

• Utilize Demand planning tool to provide insights and forecasts to the business.
• Develop and maintain monthly demand forecasts at the product, category, and regional levels.
• Analyze historical sales data, trends, seasonality, and promotional impacts to generate accurate forecasts.
• Monitor forecast accuracy and continuously improve forecasting models.

Inventory Optimization

• Partner with purchasing and supply chain teams to align demand forecasts with inventory planning.
• Identify potential shortages, excess inventory, and slow-moving items.
• Lead excess and obsolete inventory initiatives to action it with business leadership support (cost reductions or dispose of it).
• Recommend inventory adjustments to support service level targets and working capital goals.
• Evaluate DC specific turns and reprofile inventory across the North America DC network to best optimize service levels to our customer base.

Sales & Operations Planning (S&OP)

• Participate in the monthly S&OP process by providing demand insights and forecast updates.
• Collaborate with Sales, Product Management, and leadership to incorporate market intelligence into forecasts.
• Lead demand consensus meetings with Sales, and Product Management.
• Present demand outlook and risks to internal stakeholders.

Data Analysis & Reporting

• Maintain forecasting systems, dashboards, and reports to track demand trends and forecast accuracy.
• Conduct variance analysis between forecast and actual sales.
• Provide insights on demand drivers, product lifecycle changes, and market trends.
• Manage inventory reporting and forecasting.

Cross-Functional Collaboration

• Work closely with Sales and Product teams to understand upcoming promotions, product launches, and customer demand shifts.
• Communicate forecast changes to purchasing and supply chain teams to ensure timely replenishment.

Continuous Improvement

• Identify opportunities to improve forecasting tools, processes, and data quality.
• Support system enhancements related to demand planning, inventory planning, and ERP forecasting tools.

QUALIFICATIONS

Education

• Bachelor’s degree in Supply Chain, Business, Finance, Data Analytics, or related field preferred.

Experience

• 3–6 years of experience in demand planning, supply chain analytics, inventory planning, or forecasting.
• Experience in distribution, manufacturing, or industrial products preferred.
• Experience working with ERP systems and forecasting tools.

Skills

• Strong analytical and quantitative skills.
• Advanced proficiency in Excel and data analysis tools.
• Ability to interpret large datasets and translate insights into actionable plans.
• Strong communication skills with the ability to work cross-functionally.
• High attention to detail and strong organizational skills.

Preferred

• Experience with demand planning or forecasting software.
• Experience in industrial distribution or wholesale supply environments.
• Knowledge of inventory management principles and S&OP processes.

Key Performance Metrics

• Forecast accuracy
• DIO & Inventory turns
• Service level / fill rate
• Inventory carrying cost
• Reduction of stockouts and excess inventory

What Success Looks Like

• Improved forecast accuracy and inventory visibility.
• Improved service levels to our customers.
• Better alignment between sales demand and purchasing plans.
• Reduced excess inventory while maintaining strong customer service levels.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.