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Senior CPIC / TBM Portfolio Lead
Employment Type: Full-Time
Location: Washington, DC, USA
Salary Range $110,000 – $135,000 annually
Position Overview
The Senior CPIC / TBM Portfolio Lead supports Federal Chief Information Officer (CIO) organizations in overseeing IT investment portfolios and driving the adoption of Technology Business Management (TBM) frameworks. This role provides leadership across CPIC lifecycle activities, IT financial transparency initiatives, and executive-level portfolio reporting.
Key Responsibilities
- Lead Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management functions.
- Direct Technology Business Management (TBM) framework implementations, including Apptio cost modeling and configuration.
- Deliver CIO-level portfolio analytics, performance metrics, and IT investment reporting.
- Oversee the alignment of financial, operational, and technical data with the TBM taxonomy.
- Manage Apptio data ingestion processes and end-to-end IT cost modeling activities.
- Lead the development, review, and submission of OMB Exhibit 53 and Exhibit 300 materials, including IT portfolio summaries and business cases for major IT investments.
- Produce CIO governance deliverables, executive dashboards, and briefing materials for senior leadership.
Experience and Qualifications
- Ability to successfully pass an extensive federal government background investigation.
- Bachelor's degree in Information Systems, Business Administration, Public Administration, Finance, or a related field.
- Five to eight years of experience supporting Federal CIO organizations.
- Demonstrated experience leading or supporting CPIC and TBM program implementations.
- Strong hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.
- Familiarity with federal IT financial management tools and systems.
- Exceptional written and verbal communication skills, including experience briefing senior executives.
Preferred Qualifications
- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.
- Professional certifications such as TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).
Position Summary
The Epic Revenue Cycle Manager is responsible for leading the strategy, configuration, optimization, and ongoing support of Epic Hospital Billing (HB) and Professional Billing (PB) applications. This role manages a team of Epic revenue cycle analysts and partners closely with Revenue Cycle, Finance, Compliance, and IT leadership to ensure accurate charge capture, billing, and reimbursement workflows across the enterprise.
The manager drives Epic best practices, application governance, and continuous optimization initiatives to improve revenue integrity, operational efficiency, and overall financial performance.
Key Responsibilities
Leadership & Team Management
- Lead, mentor, and manage Epic HB and PB analyst teams, including workload planning, prioritization, and performance management
- Foster a culture of accountability, collaboration, and continuous improvement
- Support analyst development, training, and Epic certification efforts
- Own the Epic revenue cycle application strategy for Hospital Billing and Professional Billing
- Establish and enforce governance, change control, and documentation standards for Epic HB and PB build
- Ensure adherence to Epic best practices and organizational standards
- Oversee configuration, maintenance, and optimization of Epic HB and PB, including charge routing, claim generation, edits, and billing workflows
- Partner with Revenue Cycle leadership to design and implement optimized end-to-end billing processes
- Ensure seamless integration with Prelude/ADT, Cadence, HIM, Clinical Documentation, and Reporting modules
- Lead Epic implementations, major upgrades, and enterprise-wide optimization initiatives related to HB and PB
- Support integrated testing and user acceptance testing (UAT) activities
- Collaborate with Epic, third-party vendors, and internal stakeholders on enhancements and issue resolution
- Monitor and analyze revenue cycle KPIs such as charge lag, DNFB, clean claim rates, denials, and reimbursement performance
- Identify systemic billing, charging, and reimbursement issues and drive root-cause analysis and resolution
- Ensure compliance with CMS, payer, and regulatory requirements
- Epic Hospital Billing (HB) and Epic Professional Billing (PB) Certification (active or eligible)
- 7+ years of Epic revenue cycle experience with a focus on HB and PB
- 3+ years of experience in a leadership or management role
- Strong understanding of hospital and professional billing workflows and payer requirements
- Experience leading Epic implementations, major upgrades, or large-scale optimization initiatives
- Proven ability to lead cross-functional teams and manage complex initiatives
- Strong analytical, communication, and stakeholder management skills
- Experience in large health systems or academic medical centers
- Knowledge of Charge Description Masters (CDMs), DRGs, APCs, and payer contract modeling
- Experience with Epic Reporting, Clarity, Caboodle, or revenue cycle dashboards
- Familiarity with denial management, reimbursement modeling, and financial analytics
- Bachelor’s degree in Healthcare Administration, Business, Information Technology, or a related field (Master’s degree preferred)
- On-site, hybrid, or remote work arrangements depending on organizational needs
- After-hours support may be required during go-lives, month-end close, or critical billing cycles
- Revenue cycle and Epic expertise
- Leadership and team development
- Strategic thinking and application governance
- Financial and operational acumen
- Clear communication and accountability
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Referrals and Community Care, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
- 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
- Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
- Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
- Experience supporting solution experts and solution advisors in translating functional requirements.
- Ability to collaborate on ticket management activities.
- Experience supporting user acceptance testing and functional testing activities.
- Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
- Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
- Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
- Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
- Direct experience with Electronic Health Record (EHR) systems.
- Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
- Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
- Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
- Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
- Experience with Cerner Millennium, specifically Referrals and Community Care.
- Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
- Familiarity with public sector or large enterprise processes, terminology, and culture.
- Experience supporting enterprise rollout initiatives and continuous improvement processes.
- Experience coordinating with training, change management, and interface teams.
$117,000 - $127,000 a year
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial‑grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people—especially the veterans whose leadership, problem‑solving mindset, and commitment to excellence elevate every project we support. We don’t simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
As a Solution Manager for Registration, you will play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations. Your responsibilities will include facilitating collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities. You will be instrumental in supporting informaticists with strategic planning, documentation, and administrative tasks, as well as assisting solution experts and advisors in translating functional requirements and managing ticketing activities. Additionally, you will coordinate and monitor vendor activities to maintain scope and schedule alignment, facilitate design reviews, and provide recommendations for optimizing solutions.
In this role, you will also support functional testing teams with their initiatives, coordinate interface change requests with technical teams, and engage in enterprise-to-site deployment activities. Your involvement will extend to supporting the Lessons Learned process, collaborating with all functional and clinical leadership pillars, and working closely with training and change management teams. Exposure to tools and processes such as Cerner Millennium, project tracking systems, and clinical workflow analysis will be highly beneficial. Experience managing complex projects, working with diverse stakeholder groups, and navigating large-scale enterprise environments will help you excel in this position, as will a strong understanding of healthcare operations and electronic health record systems.
Here is what you need:
Bonus if you have:
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Qualifications
5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
Experience supporting solution experts and solution advisors in translating functional requirements.
Ability to collaborate on ticket management activities.
Experience supporting user acceptance testing and functional testing activities.
Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
Direct experience with Electronic Health Record (EHR) systems.
Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
Prior experience working within a large, complex public sector or enterprise environment.
Education:
Bachelor’s Degree
Preferred Qualifications
Experience with Cerner Millennium, especially Registration.
Knowledge of healthcare operations such as scheduling, pharmacy, lab, and clinical documentation.
Familiarity with public sector or large enterprise processes, terminology, and culture.
Experience supporting enterprise rollout initiatives and continuous improvement processes.
Experience coordinating with training, change management, and interface teams.
SteerBridge Strategies is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity—regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies.
ProSidian Seeks a FSM (Financial Service Management) Budget And Financial Analyst IV to support an engagement for an American scientific agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources.
The ProSidian Engagement Team Members work to provide multi-functional Enterprise Services Staff Support Services with functional areas to support Department Offices in information technology, financial management, human resources, program management and administrative support. The staff augmentation is required to support a myriad of standard services required across the Department that include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support.
FSM Budget And Financial Analyst IV Candidates shall work to support requirements for Program Support and The Budget And Financial Analyst IV Supports budget formulation and budget execution activities. Prepares regular and special budget reports and analyze monthly department budgeting and accounting reports to maintain expenditure controls. Ability to lead a team of financial management professionals. Possess a thorough knowledge of Federal financial and accounting systems requirements. Must demonstrate experience in working with multi-year/no-year appropriations and differing appropriations (e.g., O&M and Procurement). Serves as a leader ensuring that a group of financial management professionals are working in concert with automated complex business practices within the time frame specified by the customer and that all of the requirements are met. Must be able to assess products and procedures for compliance with government standards, accounting principles, and multi-tiered system application standards. Must be able to grasp interrelationships between financial management requirements and automated solutions, considering the current system environment and the potential integration of added systems concurrently or later. Prepares all milestone documentation and presentations for senior managers, colleagues, and subordinates. Can present material before outsight authority for the client and/or prepare Program Managers for briefings and presentations. Is thoroughly familiar with activity based costing, business case analysis and outsourcing requirements. BS/BA degree in business, management or related field (or equivalent) plus approximately 8 years of related experience.
- Have a strong understanding of federal government business operations and work process.
- Support project teams and program managers and provide daily execution assigned work functions.
- Provide management support to collect, evaluate and test financial data for a number of recurring departmental processes and reviews. Must summarize issues and findings in a clear and logical manner.
- Have strong analytical and problem solving skills.
- Conduct periodic reconciliation reviews of external interfaces with various field offices in order to identify and correct data gaps, financial discrepancies and errors.
- Work with a variety of IT systems to provide multi-functional Enterprise Services Staff Support Services on behalf of Enterprise Services
- Provide acquisition support for all bureaus with functional areas include skill sets in information technology, financial management, human resources, program management, economic analysis, executive support and administrative support.
- Have advanced experience with Microsoft Office Word, PowerPoint, Excel, and Outlook.
- Must have strong presentation skills and be able to communicate effectively orally and in writing to support a myriad of standard services required across the Department
The FSM Budget And Financial Analyst IV shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
A master's degree in accounting or finance is required with at least three years work experience in accounting, budget execution, IT, financial system requirements and analysis, financial planning and reporting, auditing, and internal financial controls. Experience with the Federal Managers' Financial Integrity Act (FMFIA) is preferred. CPA is a plus
TRAVEL : Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Washington, DC
- U.S. Citizenship Required
- Excellent oral and written communication skills
- Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
- All ProSidian staff must be determined eligible for a \"Facility Access Authorization\" (also referred to as an \"Employment Authorization\") by the USG's designated Security Office.
ESA is excited to once again be hosting its 2026 Summer Internship Program. This 8-week program will run from early June through late July, in our Washington, DC office. Information on application and selection process can be found within each role description on ESA’s careers page.
Currently, we have internships available within the following departments: • Communications & Public Affairs • Finance & Accounting • Federal Government Affairs • Intellectual Property & Security
Work Location:
ESA Employees are in the office Tuesday, Wednesday, and Thursday. Due to the organization’s hybrid schedule, interns with Monday and Friday schedules would work remotely. Interns must be able to work at least half of their total weekly hours from ESA offices Tuesday through Thursday.
How To Apply
Please visit our website to view our current openings and details on how to apply is an Equal Employment Opportunity employer.
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
Contact Center Modernization – Organizational Design Consultant
A large U.S. health agency is modernizing its contact centers to improve 24/7 virtual access to high-quality care. Advisory and implementation services are being provided to support this effort and facilitate large-scale adoption.
Role Overview
The Org Design Consultant is responsible for supporting the development of the target organizational design for the modernized contact center, including the design and implementation of future-state organizational structures, governance frameworks, reporting lines, and decision-making rights. The consultant will also contribute to key organization design activities, including clarifying roles, accountabilities, and ownership within the new organizational structure.
Key Responsibilities
- Lead the development and documentation of current and target-state organizational structures, ensuring comprehensive org charts, roles/responsibilities matrices, and governance models.
- Synthesize and communicate insights from org design activities, including workforce mapping, gap analysis, and structure optimization, through presentations, status reports, and analysis delivered to VA leadership and project collaborators.
- Guide decision-making to achieve alignment on future-state org design among diverse stakeholders, facilitating consensus on new structures, reporting relationships, and team functions.
- Ensure all technology and workforce enablement initiatives are directly integrated with, and supportive of, the future-state organizational design and capability needs.
- Track and report progress on organizational design milestones, from initial assessment through implementation, using key deliverables and performance indicators to measure the transformation's impact.
- Integrate and synchronize organization design efforts across related contact center consolidation and modernization workstreams, maintaining a unified vision for VA’s future-state organizational structure.
Required Qualifications
- 3+ years of experience, preferably in healthcare, contact center, or technology modernization projects.
- 1+ years of prior work experience in or with the Federal Government.
- 1+ years of experience and aptitude for working and communicating with various diverse stakeholders, teams, and clients face-to-face.
- Demonstrated experience in business process analysis, workflow mapping, and requirements documentation.
- Understanding of contact center operations, technologies, and best practices.
- Excellent communication, facilitation, and stakeholder management skills.
- Proficiency with business analysis tools (e.g., Visio, Excel, JIRA, Confluence).
- Ability to quickly adapt and excel in a fast-paced environment.
- Experience working with Microsoft Word, PowerPoint, and Excel.
- Minimum of a Bachelor’s degree in Business, Healthcare Administration, Information Systems, or related field.
- Must be a US Citizen with ability and willingness to acquire a U.S. Public Trust.
Preferred Qualifications
- Experience supporting operating model design, org structure definition, or organizational transformation initiatives is preferred.
- Experience supporting federal healthcare clients, particularly the VA or DoD.
- Experience with clinical contact center operations and healthcare workflows.
- Experience supporting large-scale organizational transformation initiatives.
Additional Information
- Number of Openings: One (Full-Time)
- Clearance Requirements: Position of Trust (or ability to obtain)
- Location: Remote
Duration: 3 months with possible extension
Location: Lanham MD 20706
Worksite: Onsite | Monday - Friday | 7:00 AM - 3:30 PM
Overtime
High possibility of OT
Candidate must be flexible and open to overtime work
ATE (Automated Test Equipment) Technician
Job Description
The ATE (Automated Test Equipment) Technician supports the operation, maintenance, and troubleshooting of automated testing systems used to verify the performance and functionality of electronic products. This role focuses on ensuring high-quality testing of 2 way Subscriber radio products by executing test programs, identifying failures, and supporting repair teams with accurate diagnostic information.
This role best suited for candidates with experience or training in electronics or RF testing or equivalent technical education.
Primary Responsibilities
Testing & Analysis
- Perform testing and analysis on 2 way Subscriber products (mobile and portable 2 way radios).
- Operate across two ATE lines, following standard work instructions and maintaining throughput expectations.
- Conduct daily ATE maintenance checks, basic fixture upkeep, and verify equipment readiness.
- Stand/walk approximately 80% of the shift in a fast paced electronic test environment.
Troubleshooting & Technical Support
- Provide clear feedback to repair technicians by identifying failure conditions and capturing detailed observations.
- Assist in diagnosing complex failures by supplying accurate test data and supporting root cause investigations.
- Collaborate with Quality Specialists and Technical Support Management to review test results and corrective actions.
Documentation & Reporting
- Capture defects identified during testing and log them into designated systems.
- Record failure data accurately and generate basic failure analysis summaries.
- Communicate test outcomes clearly and support justification of diagnostic conclusions.
Work Style & Flexibility
- Work independently after training, with strong attention to detail and reliability.
- Adapt to changing priorities, workloads, and production needs.
- Support occasional extended hours or weekend schedules when required.
Knowledge & Skills Requirements
Education
Associate's Degree in Electronics Engineering Technology, Electrical Technology, or similar.
(Equivalent military, trade school, or on the job experience accepted.)
Technical Skills
- 1-3 years hands-on experience in electronics testing, RF testing, ATE operation, or related technical roles.
- Familiarity with electronic test equipment, such as: Signal generators, Spectrum analyzers, Power meters, Audio/modulation analyzers, Oscilloscopes
- Basic understanding of RF principles.
- Strong electronic and mechanical troubleshooting abilities.
- Knowledge of 2 way subscriber products is a plus, not required.
Computer & Software Skills
- Proficient with PCs and data entry.
- Comfortable using Microsoft Excel and Google Spreadsheets.
- Ability to learn company test software and documentation tools quickly.
Work Environment
- High volume electronics manufacturing setting.
- Hands-on work at test benches involving RF test sets, fixtures, and automated scripts.
- Fast-paced environment with repetitive and precision-based testing processes.
Target Candidate Profile
Ideal candidates may come from:
- 1-3 years in electronics testing, device repair, depot-level service, or RF lab support
- Technical school or Associate degree programs with hands-on lab work
- Military electronics backgrounds
- Junior-level RF, electronics, or test technicians looking to advance
Must Haves (Non Negotiable)
- Basic experience with electronic or RF test equipment
- Ability to follow structured test procedures
- Comfort working on a production-style test line
- Strong documentation and attention to detail
- Must be a U.S citizen
Preferred (Nice to Have)
- Exposure to automated test systems
- Experience with 2 way radios or communications equipment
- Prior work in electronics manufacturing or repair
- Familiarity with Lean/5S environments
We’re seeking an experienced Attorney Recruiting Assistant to join our high‑performing team at Eversheds Sutherland (US) LLP. In this role, you’ll serve as the primary administrative support to the Chief Strategic Recruiting Officer (CSRO). While the position supports and collaborates closely with the broader Attorney Recruiting team, its primary focus is direct, proactive support of the CSRO. Designed to maximize the CSRO’s effectiveness by managing priorities, coordinating initiatives, and ensuring seamless execution of recruiting strategy, operations, and communications.
This role requires exceptional judgment, discretion, organization, and the ability to operate confidently across senior leadership, internal stakeholders, and external partners. The primary responsibilities, qualifications, and capabilities for this role include the following:
Responsibilities and Duties:
Executive & Administrative Support
- Serve as the day-to-day administrative lead for the CSRO, managing calendar coordination, meeting logistics, travel arrangements, and expense reporting.
- Act as a gatekeeper and priority manager, ensuring the CSRO’s time is aligned with strategic objectives.
- Prepare agendas, briefing materials, talking points, and follow-up summaries for leadership meetings, internal strategy sessions, and external engagements.
- Track action items, deadlines, and deliverables stemming from CSRO-led meetings and initiatives.
Operations & Team Support
- Provide operational support for firmwide recruiting initiatives driven by the CSRO, including lateral partner hiring, associate recruiting strategy, and pipeline development.
- Maintain dashboards, trackers, and reports related to recruiting activity, key metrics, and strategic priorities.
- Support planning and execution of high-impact recruiting events, leadership meetings, and strategy sessions.
- Monitor cross-functional efforts between recruiting, firm leadership, and other stakeholders to ensure alignment and follow-through.
- Assist the Attorney Recruiting team with scheduling, logistics, and coordination as needed, ensuring consistency with CSRO priorities.
- Support recruiting processes such as interview logistics, candidate communications, and database accuracy when escalation or senior-level coordination is required.
- Help ensure recruiting workflows, documentation, and processes are organized, current, and scalable.
Data, Systems & Process Management
- Maintain accuracy and integrity of recruiting databases and reporting tools, with a focus on executive-level visibility and insights.
- Prepare and track invoices, budgets, sponsorships, and vendor payments related to recruiting initiatives overseen by the CSRO.
- Identify opportunities to improve administrative, reporting, and communication processes to better support strategic recruiting goals.
Knowledge, Skills and Abilities:
- Minimum of 3+ years of administrative or executive support experience preferred.
- Experience supporting senior leadership, ideally in a law firm or professional services environment.
- Exceptional organizational, time-management, and prioritization skills.
- Demonstrates exceptional professionalism, discretion, and confidentiality.
- Anticipates needs and proactively solves problems before escalation.
- Consistently represents the Firm and the CSRO with polish and credibility.
- Operates effectively in a fast-paced, high-pressure environment with competing priorities.
- Strong written and verbal communication skills, including executive-level correspondence.
- Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Builds trust across all levels of the organization.
This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $60,000 - $75,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
