Information Technology And Management Jobs in Wheaton

Reporting into the EVP/COO Enesco, the Director of Logistics will lead and optimize operations by focusing on managing inbound and outbound logistics, ensuring efficiency and cost-effectiveness while maintaining high service levels. The ideal candidate will have extensive experience with brokerage services, contract negotiation, customs processes, and distribution center interactions.

Responsibilities:

• Oversee and optimize the flow of goods from suppliers to distribution centers and from distribution centers to retail locations.
• Ensure timely and accurate delivery of products, minimizing delays and disruptions.
• Leverage brokerage services to facilitate efficient transportation solutions.
• Evaluate and select appropriate service providers based on performance metrics.
• Negotiate contracts and freight rates with carriers and service providers.
• Monitor market trends to secure favorable terms and conditions.
• Ensure compliance with customs regulations and manage customs documentation.
• Collaborate with customs brokers to facilitate smooth cross-border shipments.
• Coordinate with distribution centers to ensure alignment with logistics strategies.
• Implement best practices for inventory management and order fulfillment.
• Oversee the order management process, ensuring accuracy and timeliness.
• Collaborate with sales and operations teams to forecast demand and manage inventory levels.
• Establish and maintain transloading and cross-docking initiatives to enhance logistics efficiency.
• Analyze and report on project performance, make adjustments as necessary.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field
• Minimum of seven (7) years of experience in logistics management within a retail/wholesale environment.
• Proven expertise in inbound and outbound logistics, brokerage services, and customs processes.
• Strong negotiation skills with a track record of managing freight rates and contracts.
• Experience with order management systems and processes.
• Familiarity with transloading and cross-docking projects.
• Excellent analytical, problem-solving, and communication skills.

Ad Populum Offers:

• Opportunity to shape the future of a growing company
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and supportive work environment

The salary on offer for this hybrid position will be $150,000.00 per year.

Ad Populum LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identify, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law.

ABOUT AD POPULUM: Ad Populum aligns corporate strategy and fosters growth across its diverse portfolio of legendary brands, including: NECA, the industry leader in pop culture action figures and collectibles, Rubies, the #1 costumes company in the world, Enesco, known for Department 56, a top purveyor of holiday décor, Kidrobot, a globally recognized, premier creator of limited edition art toys, plush and lifestyle accessories, WizKids, a top producer of miniatures and award winning table top games worldwide, JEI, the creators of American icons such as the Chia Pet and Clapper, ExKaliber, an esteemed collective of Amazon brands that ranks among the top 150 Amazon sellers globally, Graceland, Rock n Roll’s top destination and #1 music attraction in the world, Smiffys, a leading global innovator in fancy dress, Halloween and Carnival manufacturing since 1894, and Party City, the global leader in the celebrations industry helping tens of millions of people create unforgettable memories.

Comprised of three wholly-owned business subsidiaries, Enesco is a global leader in the gift, home décor, collectible and accessory industries. Well-known for its Enesco Gift and Department 56 operating businesses, Enesco specializes in designing, manufacturing, marketing, and distributing high-quality contemporary gifts, home accessories, and collectibles to celebrate every occasion and recipient. Enesco Gift and Department 56 customers include large department store chains, mass market channels, online third-party e-tailers, end-consumers, home décor boutiques, and specialty card and gift retailers in over 50 countries. Working with its own sales teams and global distributors, Enesco serves markets in the United States, Europe, Asia, the Americas, and Australia.

We are seeking a driven and detail-oriented Tailormade Travel Consultant to design, price, and sell highly customized travel itineraries that exceed guest expectations. This is a consultative sales role ideal for someone who thrives on relationship-building, destination expertise, and closing high-value bookings.

What You’ll Do

Sales & Client Relationship Management

• Meet or exceed established sales goals
• Develop and grow a network of new and existing clients through proactive outreach
• Build long-term relationships with thoughtful, high-touch engagement
• Follow up on quotes and pending bookings to maximize conversion rates
• Communicate value effectively to secure bookings

Itinerary Design & Booking Management

• Create customized travel itineraries in collaboration with guests and travel advisors
• Evaluate supplier pricing to ensure competitive and value-driven proposals
• Confirm all required services with third-party partners
• Manage financial components of bookings in accordance with company guidelines
• Ensure booking accuracy and completeness across internal systems

Collaboration & Service Excellence

• Partner cross-functionally to ensure a seamless booking experience
• Support post-travel guest satisfaction initiatives
• Maintain high service standards throughout the sales lifecycle
• Contribute ideas to improve processes, procedures, and technology

What We’re Looking For

• Minimum 2 years of travel industry experience
• Strong destination knowledge and global awareness
• Proven ability to close sales and achieve targets
• Excellent verbal and written communication skills (phone-based sales required)
• Detail-oriented with strong organizational and multitasking abilities
• Experience with Sabre (basic required; intermediate preferred)
• Comfortable learning new systems and technologies
• Associate or Bachelor’s degree preferred

Comprehensive benefits package available for eligible full-time employees, including medical, dental, vision, 401(k) with company match, insurance coverage, and travel-related perks.

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Work Location: Hybrid remote in Downers Grove, IL 60515

About the Company

HSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: Function:

• Has overall responsibility for the strategic leadership and operational excellence of the service department.
• Builds scalable infrastructure, implements efficient processes, and fosters a culture of continuous improvement to support long-term customer relationships and business growth.
• Ensures the delivery of high-quality post-sale support through effective service request management, field service coordination, and customer satisfaction initiatives.

Primary Responsibilities:

Strategic Service Leadership

• Defines and execute a long-term vision for the service organization that aligns with company goals and customer expectations.
• Leads initiatives to improve service delivery, reduce equipment downtime, and enhance customer experience.
• Establish and monitor service performance metrics, driving accountability and operational excellence.

Service Operations Management

• Oversees the full lifecycle of service requests, ensuring timely, accurate, and professional resolution.
• Directs field service teams and technical support staff, optimizing scheduling, resource allocation, and responsiveness.
• Ensures compliance with warranty policies, service agreements, and industry regulations.

Customer Experience & Satisfaction

• Champions a customer-centric approach across all service functions.
• Implements feedback mechanisms, satisfaction surveys, and follow-up protocols to measure and improve service quality.
• Serves as a senior escalation point for complex service issues and high-value customer relationships.

Secondary Responsibilities:

Process & Infrastructure Development

• Designs and implements scalable service processes, workflows, and systems to support growth and efficiency.
• Builds infrastructure where gaps exist, creating structure in areas of ambiguity and evolving needs.
• Leads digital transformation efforts within the service department, including CRM and service management platforms.

Team Development & Leadership

• Recruits, trains, and mentors a high-performing service team, fostering technical expertise and leadership capabilities.
• Conducts performance evaluations, succession planning, and professional development initiatives.

Reporting & Analytics

• Delivers executive-level reporting on service performance, customer satisfaction, and operational trends.
• Uses data-driven insights to inform strategic decisions and continuous improvement efforts.

Cross-Functional Collaboration

• Partners with engineering, sales, and product teams to ensure service readiness for new product launches and customer feedback integration.
• Represents the service function in leadership meetings and strategic planning sessions.

Position Requirements:

Education & Experience

• Bachelor’s degree in Engineering, Business Administration, or related field desired.
• Minimum 10 years of experience in service operations, with at least 5 years in a senior leadership role within an OEM manufacturing or industrial environment as a Service Manager.
• Proven experience managing technical service teams and developing service infrastructure.

Skills & Competencies

• Strategic thinker with strong operational execution capabilities.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in CRM, ERP, and service management platforms.
• Strong analytical skills and ability to interpret complex data sets.
• Deep understanding of machinery, industrial equipment, or technical service environments.

Other Requirements

• Ability to travel to customer sites, manufacturing facilities, and industry events as needed.
• Comfortable working in fast-paced, evolving environments and creating structure where ambiguity exists.
• Demonstrated resilience and adaptability in navigating change and leading through uncertainty.

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

Company Overview

At Benjamin Moore, our success is attributable to the employees who dedicate their time and talents to the brand and exemplify our core values of openness, integrity, community, excellence, and safety. Benjamin Moore employees enjoy a competitive and well-rounded benefits package, career development options, business resource groups, and opportunities to come together and connect with colleagues. We facilitate growth, development, and purpose for all through an inclusive and engaging workplace.

Join us and be part of a brand that inspires creativity, innovation, and passion while supporting locally owned stores in 65 countries.

Click here to see how you can paint your future!

Job Summary

Benjamin Moore & Co. is currently looking for an ambitious and self-motivated National Account Representative to play a critical role in building relationships with our clients and be able to identify new opportunities to increase sales. You will oversee the development, implementation, and execution of the national account (NA) sales strategy in North America primarily focusing on the franchise painter segment, national account brands, and the architect and design (A&D) segment. Geographical coverage will include, but is not limited to, key franchisee painters, National Accounts, and A&D firms. This role covers the Central market, and the ideal candidate will be based within 30 miles of Carol Stream, Illinois.

Key Responsibilities

• Develop, pursue and maintain corporate National Accounts
• Directly engage with Franchisors, Franchisee Painters, and the A&D community on a one-on-one or group level to monitor the overall effectiveness in meeting their business needs and develop respectful business relationships that promote long-term brand loyalty and drive sales
• Strategize short & long-term goals for developing the Franchise Painter customer segment throughout North America. Strategies include evaluating opportunities, ways to increase customer experience, growing our business with existing customers, and working collaboratively with internal stakeholders, field sales, and retailers to identify new account opportunities that will result in sales growth.
• Foster relationships within the A&D community to grow the BM brand with a strong focus on firms that work with National Account opportunities.
• Drive engagement with Benjamin Moore HQ resources, retailers, field sales team, and key customer companies to monitor trends and competitive activity. This will direct the development and innovation of effective new programs and optimize existing ones to drive incremental business from NA customer segments.
• Work closely with the Sales Operations team members to support our customers
• Leverage technology and promote with end users
• Participate in industry events, trade shows, and networking opportunities to enhance brand visibility, grow our network and uncover new opportunities

Requirements

• Bachelor’s degree (BA/BS) or equivalent experience
• Minimum 5-7 years of recent B2B sales experience managing National Accounts in architectural coatings or adjacent trades (e.g., flooring, window treatments, building materials), with a proven ability to leverage existing client relationships.
• Demonstrated expertise in the National Account landscape, including client portfolios and market dynamics, with the ability to translate existing relationships into growth opportunities for a premium brand.
• Strong listening, sales, motivation, and leadership skills supporting the development, integration, and execution of National Account opportunities
• Ability to develop valued relationships remotely and in person
• Experience with complex sales cycles
• Effective skillset in the following areas: communication, problem-solving, negotiating skills, time management, training/presentations/public speaking & decision making
• Skilled business plan development, strategy & execution expertise
• Ability to travel overnight as needed,up to 50% of the time during high peak season
• Hands-on experience with CRM and account management systems
• Must reside in the desired geography or be willing to relocate

Compensation Philosophy

At Benjamin Moore, our brand represents excellence, and we strive to provide a comprehensive total rewards package to match. In addition to a competitive base salary, every exempt and non-exempt role in our organization is eligible for a performance-based annual raise and bonus in recognition of their efforts that contribute to the success of our organization. We conduct regular pay audits using external market data and internal comparisons to ensure our employees are compensated fairly and equitably.

The salary range listed herein refers to the amount the Company is willing to pay at the time of posting. The actual salary offer will be carefully considered based on a wide range of factors, including your skills, qualifications, experience, job location, and other relevant factors.

In addition to our monetary compensation package, Benjamin Moore provides a full range of benefits that are personalized to support you physically, financially, and emotionally, through both the big milestones and in your everyday life.

Benefits include, but are not limited to, the following:

• Medical/Dental/Vision

• 401 (k) match

• PTO starting at 3 weeks' vacation + (7) paid holidays and (5) personal days

• Employer-paid life insurance

• Tuition reimbursement

You can view the complete benefits package by clicking the following link:

, Inclusion + Social Impact

At Benjamin Moore, we don't just accept difference — we celebrate it, support it, and thrive because it benefits our employees, customers, and community. We remain steadfast in our commitment to cultivating an environment where all are provided the tools and opportunities to thrive in the workplace. Our efforts allow each of us to authentically live our corporate values of Openness, Integrity, Community, Excellence, and Safety.

Our Social Impact initiatives, including strategic partnerships, in-kind donations, and volunteerism, further amplify our ability to positively impact the lives of our stakeholders. We believe that fostering a culture of inclusion and belonging is the right thing to do and essential for our continued success.

Student Loan Repayment Assistance Program

Benjamin Moore provides Student Loan Repayment Assistance Program to support eligible active employees who graduated from an accredited post-secondary educational institution. The Repayment Program is intended to contribute to reducing employee's student loans. The Company follows all rules and regulations concerning the taxability of student loan repayments provided under applicable law.

EOE

Benjamin Moore is an equal-opportunity employer that is committed to a culture of inclusion and belonging. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to these principles means all employment decisions are made based on qualifications, merit, and business needs.

LAZ Parking, North America’s largest tech-enabled parking, transportation, and mobility company, is proud to be partnering with Freight Ninja Truck Parking Solutions—a rapidly growing leader in truck, trailer, and fleet parking management.

Freight Ninja operates a nationwide network of over 50 Industrial Outdoor Storage (IOS) locations, providing essential parking solutions for fleet operators and small businesses navigating the increasing demand for secure, scalable parking.

As part of this exciting collaboration, LAZ is supporting Freight Ninja’s continued growth by bringing our operational expertise, cutting-edge technology, and national infrastructure to the table. Together, we’re transforming the landscape of IOS parking across the country—and we’re looking for passionate individuals to help lead the way.

• Compensation: $50-55K (after 90 days - salary + commission structure)
• Location: on-site, 5 days a week

The Spirit of the Position:

As an Account Manager at Freight Ninja, you will play a pivotal role in driving revenue growth and expanding our client base. We are seeking motivated individuals with a passion for logistics, exceptional communication skills, and a proven track record in sales. This is an exciting opportunity to join a forward-thinking company and contribute to the evolution of the logistics landscape.

Responsibilities:

• Client Acquisition: Identify and prospect potential clients in the logistics and industrial sectors, fostering strong relationships to drive new business.
• Product Knowledge: Stay informed about Freight Ninja's services and solutions, effectively communicating their value propositions to clients.
• Sales Presentations: Conduct engaging and informative sales presentations to showcase our services, addressing client needs and providing tailored solutions.
• Pipeline Management: Manage the sales pipeline, from lead generation to deal closure, ensuring timely follow-ups and efficient communication.
• Negotiation: Skillfully negotiate terms and agreements with clients, ensuring mutually beneficial outcomes and long-term partnerships.
• Market Research: Stay updated on industry trends, competitor activities, and market demands to identify new opportunities and stay ahead in the market.
• Collaboration: Work closely with the marketing and operations teams to align sales strategies with overall business objectives.

Requirements:

Travel:

• Willingness to travel for client meetings and industry events.

Education:

• Bachelor’s degree in business, Communications, or related fields is preferred.

Experience:

• Proven experience in B2B sales, preferably in the logistics or transportation industry.
• Comfortable making 250+ outbound calls a week from a large database of contacts.

Skills:

• Strong communication, negotiation, and interpersonal skills.
• Self-motivated with a results-driven approach.
• Familiarity with CRM software such as HubSpot or Salesforce.
• Strong working knowledge of Office 365.

Physical Demands:

• Ability to lift, push and pull at least 10lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.

As a Project Manager II with Graycor Construction Company, you will have the authority to drive successful project results, moving your projects from preconstruction through final closeout in the safest manner possible while maintaining the highest quality standards.

AS A PROJECT MANAGER II, YOU WILL HAVE THE OPPORTUNITY TO:

• Ensure all safety compliance and quality programs are being executed on the project site. Safety is one of our core values.
• Actively participate in bidding and pre-construction services.
• Represent Graycor as the client’s primary contact. Openly and confidently communicate with all other parties involved with the project, establishing trust and rapport with owners, architects, engineers, and subcontractors.
• Manage the performance of the professional support personnel on the project site. This typically includes a Project Engineer or Assistant Project Manager, Field Superintendents, and administrative staff.
• Maintain strict control over the budget and keep project on schedule, ensuring ongoing profitability.
• Execute subcontracts and purchase orders, and approve subcontractor invoices and change requests. Negotiate contract changes with the client. Complete close-out requirements for projects and collect final payment.
• Mentor and train Project Engineers and Assistant Project Managers to ensure their ongoing career growth and development.
• Implement new ideas. Be an active member and leader within the Graycor Construction Company, actively participating in committees, make recommendations for new initiatives, and embrace new policies related to Safety, Quality, Continuous Improvement Programs, Lean Construction, and Zero Punch Lists.

TO BE A SUCCESSFUL IN THIS ROLE, YOU WILL NEED:

• A minimum of seven (7) years of relevant construction operations experience, with experience managing distribution center and/or light industrial manufacturing construction projects.
• A bachelor degree, preferably in construction management, engineering or a related field.
• Ability and willingness to travel up to 20%.
• The desire to succeed. Our best Project Managers are strong leaders—self-starters who drive excellence and meet high standards.
• Effective communication skills to motivate your team, delegate tasks, and present proposals to clients with competence and confidence.
• The fortitude to juggle competing priorities in a fast-paced environment. Multi-tasking with a sense of urgency while maintaining strong attention to detail and accuracy is crucial.
• Ability to construct a critical path project schedule using scheduling software. We use Primavera v6.

WHY JOIN OUR GROWING, DYNAMIC TEAM?

Building Your Future is How We Build Ours. At Graycor, we seek out those with the highest potential and provide an empowering environment with tools that allow you to take ownership in your career development.

Stability Means Staying Ahead of the Curve. Graycor is committed to continuous improvement and reinvesting in evolving technologies. To ensure stability, we have a diversified project portfolio in a broad range of niche markets nationwide.

We Are Family. This is why we have an intense commitment to Safety. We want to make sure that every member of our Graycor family goes home each day to theirs. Our family-owned company also sponsors wellness and charitable events, casual employee get-togethers, lunch and learns, and other fun social events.

Our Greatest Asset? Our Name. Reputation is grown over time. Our dedication to our people and building trust has enabled us to cultivate long-term relationships with each other, our clients, and our partners.

Join the Graycor Family of Companies.

We’re Building Something More.

ABOUT THE GRAYCOR FAMILY OF COMPANIES

Established in 1921, the Graycor Companies provide General Contracting and Construction Management services to a wide variety of industrial and commercial construction markets across the US, Canada and Mexico. As a top ranking industry leader, Graycor commits to safe working environments, demands excellence and rewards passion.

As a diversified leader, we offer a competitive salary and comprehensive benefits package.

For more information, visit our website at Graycor family of companies is an Equal Employment Opportunity employer

About Us

Founded in 1975, Árachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 50 states across the United States. Árachas Group combines national strength with a local heart, working as one to deliver business, employee benefits, and personal insurance solutions. With high-touch relationships, empathy, and advocacy, we make coverage personal and clear, giving clients confidence to navigate the everyday and the unexpected.

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest.

Claims Intake Specialist

Job Overview:

The Claims Intake Specialist will serve as the first point of contact for individuals filing insurance claims, assisting clients in collecting and verifying essential claim information. This role will ensure accurate documentation, facilitate the intake process, and maintain a high level of customer service throughout the claims handling. The Claims Intake Specialist will be responsible for processing claims efficiently, collaborating with team members, and ensuring that all necessary documentation is obtained to initiate the claims process.

Responsibilities:

Claims Intake and Processing

• Review incoming claim submissions for completeness and accuracy.
• Enter claim details into the claims management software system.
• Ensure all required documentation (accident reports, supporting evidence) is included.

Customer Service and Communication

• Respond to calls and emails from insureds or claimants regarding claims submission.
• Provide status updates on claims to insured, claimants, and agents.
• Verify information against the insured and resolve discrepancies as needed.

Data Entry and Documentation

• Accurately input data from claims into internal systems and update records regularly.
• Maintain detailed and organized records to support timely claim resolution.

Collaboration and Reporting

• Collaborate with team members to meet daily processing goals.
• Highlight any trends or workflow bottlenecks in the claim’s intake process.
• Assist with the preparation of claim reports and analysis to improve the intake process.

Training and Development

• Participate in team meetings or training sessions to stay updated on policy changes and system updates.
• Provide feedback to improve the claims intake process and workflow.

Issue Resolution

• Troubleshoot incomplete or incorrectly submitted claims.
• Contact claimants or third parties to gather missing information.

Qualifications:

• High School Diploma or equivalent required
• Active Property & Casualty license in the state of business preferred; ability to obtain licensure required
• Prior experience in Property & Casualty claims, insurance agency operations, and/or the insurance industry is a plus
• Proficiency in Microsoft Office Suite
• Experience with Salesforce and/or Applied Epic a plus
• Strong attention to detail with the ability to follow instructions and maintain accuracy
• Excellent written and verbal communication skills
• Ability to maintain a service-oriented attitude and build positive relationships
• Strong organizational skills, with the ability to handle multiple tasks and deadlines
• Ability to sit for extended periods and work at a computer for prolonged durations
• Ability to pass a criminal background check, as permitted by law

Schedule: Monday-Friday, 8:30am-5:00pm

Office Locations:

• 852 West Bartlett Road, Bartlett, IL 60103
• 1005 Technology Parkway, Cedar Falls, IA 50613 (Paladin Group)

Benefits:

• Competitive Salary Commensurate with Experience
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.

About Covista


Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

Reporting directly to the Manager of Student Accounts in a fast paced and goal-oriented contact center environment, this role is responsible for assisting in student success through proactive and accurate account assessment and student assistance on past due balances for inactive students. This position manages a portfolio of multiple institutions under Financial Account Management. Colleague participates in servicing out of school student accounts, negotiating mutually acceptable payment plans and performing delinquency management on an assigned portfolio of accounts. Ensures that all students have the appropriate guidance to make informed financial decisions to resolve outstanding balances on their account and provides accurate information for students looking to resume. Ensures team members are identifying trends and providing a thorough, holistic customer experience to internal and external customers. Works closely with academic partners and other departments to research and resolve any student issues. This colleague is charged with being a role model for the organization Covista values and fosters a culture of CARE consistent with organization's mission, vision, and purpose.

Responsibilities

• Manage a portfolio of assigned student accounts, some of which may be complicated or unique, to ensure payment is received; this may include research, validating data and postings in student ledgers, and/or working with other departments to ensure accuracy of accounts following account(s) through resolution.

• Collect payments on open receivable balances in a timely manner; this includes making outbound phone calls and taking inbound calls as well as responding to emails and Salesforce cases timely.

• Negotiate mutually acceptable payment plans with students in accordance to policy.

• Accountable to reduce delinquency for all assigned accounts to reduce bad debt.

• Deliver on expected department goals and activity metrics.

• Establish and maintain an effective, collaborative and cooperative working relationships with stakeholders, other departments and functional areas to deliver optimal results.

• Provide exceptional customer care to students and colleagues by accepting ownership of issues and questions by completing research, identifying solutions and bringing matters to a satisfactory resolution.

• Function as the point of contact for escalated student issues. Expected to research, identify solutions and bring accounts to a satisfactory resolution with students.

• Ensures compliance with all SOX controls, quality assurance, regulations and internal policies and procedures.

• Demonstrates and communicates current, detailed and accuracy of University withdrawal policies including the understanding of postings in ledgers for Title IV, Grants, Military/Veteran’s Affairs, and international and domestic procedure and policies to prospective return students, and non-returning students. Communicates these policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student.

• Identifies solutions for continuous improvement to existing processes and actively participates in UAT and the roll-out and execution of process changes.

• Attends team meetings, meetings with stakeholders and contributes to organizational committees.

• Performs other duties as assigned

• Complies with all policies and standards
  
  

• High School Diploma Required or Bachelor's Degree Some college preferred.
• 1+ year experience in consumer collections Required.
• Knowledgeable in collections regulations, laws and associated processing procedures, required.
• Excellent, customer service, organizational, critical thinking, communication, and time management skills.
• Effective inter/intra-departmental verbal and written communication skills.
• Ability to work independently as well as function as part of a team.
• Computer skills in Microsoft Office products, student accounts systems and internet applications.
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.00 and $23.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit:
  
  

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Rossi Real Estate Corp. is a full-service real estate company specializing in landlord representation, property management, construction, and marketing services. We’re a close-knit, professional team that values flexibility, collaboration, and exceptional service.

We’re looking for a Commercial Property Manager with a strong operational and administrative mindset who enjoys solving problems, building strong tenant relationships, and keeping property operations running smoothly.

In this role, you’ll oversee a diverse commercial portfolio of approximately 600,000+ square feet across 250 tenants, ensuring day-to-day operations, tenant communication, and internal coordination run seamlessly.

This is an ideal role for someone with commercial property management or property administration experience who thrives in a collaborative, fast-paced environment.

Key Responsibilities

• Manage the day-to-day operations of a commercial, industrial, and retail property portfolio
• Serve as the primary point of contact for tenants, ensuring responsive communication and high-quality service
• Coordinate maintenance requests and oversee the Maintenance Team to ensure properties remain well maintained
• Review vendor contracts, monitor performance, and negotiate agreements when appropriate
• Conduct routine property inspections and coordinate improvement projects with the Project Manager
• Prepare operational updates and reports for Ownership

Partner closely with the Leasing Team on:

• new leases
• renewals
• early terminations
• tenant onboarding and move-ins/outs

Oversee tenant accounts including:

• rent collection
• reviewing aging reports
• resolving account issues or disputes

Qualifications

• 3+ years of experience in commercial property management, property administration, or real estate operations
• Strong organizational and administrative skills with high attention to detail
• Excellent communication and tenant service skills
• Ability to manage multiple priorities independently
• Proficiency with Microsoft Office (Yardi experience is a plus)
• Willingness to travel periodically to properties throughout the suburbs
• Illinois Broker’s License preferred

Why You’ll Love Working With Us

• Small, professional team where your voice is heard
• Opportunity to make a meaningful impact across a diverse portfolio
• Collaborative and flexible working environment

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off

Small team. Big impact.

If you’re looking for a role where operations, tenant relationships, and problem solving intersect, we’d love to hear from you.