Information Technology And Management Jobs in Miramar
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What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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About the role
We are seeking a detail-oriented and highly skilled HRIS System Administrator to join our HR team and manage our UKG (Ultimate Kronos Group) HR system. The ideal candidate will be responsible for ensuring the effective functioning, configuration, and maintenance of the HRIS system. This role will collaborate with various departments to optimize system performance, implement updates, troubleshoot issues, and provide user support to ensure the HR system meets the needs of the organization.
What you’ll do
HRIS System Management
- Administer and maintain the UKG HR system, ensuring data integrity and system functionality.
- Configure system settings, workflows, and user access within UKG to meet business requirements.
- Support the HRIS team in implementing upgrades, enhancements, and patches to the UKG system.
- Perform regular audits of system data to ensure accuracy and compliance with internal policies and external regulations.
- Coordinate with the IT department to ensure system security, data backups, and disaster recovery plans are up-to-date.
User Support and Training
- Act as the primary point of contact for HRIS-related inquiries and troubleshooting.
- Provide technical support to end users, resolving system issues and providing guidance on system features.
- Develop and deliver training programs for HR staff and other system users on UKG functionalities.
System Optimization and Reporting
- Collaborate with HR and IT teams to enhance system efficiency and user experience.
- Generate and maintain custom reports and dashboards using UKG tools to support HR metrics and decision-making.
- Analyze system data and provide actionable insights to improve HR processes.
Compliance and Security
- Ensure the HRIS complies with applicable laws, regulations, and company policies.
- Maintain user access controls, ensuring that sensitive data is protected according to security protocols.
- Work closely with legal and compliance teams to ensure the HRIS aligns with data protection standards (e.g., GDPR, HIPAA, etc.).
Project Management
- Lead or assist in the planning and implementation of HRIS-related projects, such as system integrations, migrations, or process improvements.
- Track project progress, manage timelines, and communicate project status to key stakeholders.
What we are looking for
- Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field (or equivalent work experience).
- 2 years or more experience organizing data reports and utilizing Human Resources Information Systems such as UKG and/or Kronos preferred
- Strong experience in generating reports and data analysis within HRIS systems.
- Ability to speak and understand Spanish / English
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong communication skills, with the ability to interact with both technical and non-technical users.
- Project management experience is a plus.
- Ability to maintain confidentiality and handle sensitive HR data securely.
Why you’ll enjoy joining our team
Besides the great compensation package and culture that thrives on innovation, sustainability, and continuous improvement, the opportunity to collaborate with a team of professionals dedicated to making a positive impact in various industries is something we hope you find motivating. Eulen’s global presence and commitment to growth also provide opportunities for personal and professional development, which is important to me as I seek to contribute to and grow within a dynamic organization.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The noise level in the work environment is typical of that of an office. Incumbents may encounter frequent interruptions throughout the workday.
Physical Demands
This is largely a sedentary role and requires being able to remain in a stationary position for prolonged periods of time. The person in this position is required to move/traverse inside the office to access file cabinets, office equipment, etc. The person in this position regularly communicates with others in person, by phone, or by correspondence.
EEO
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law
Must be based in Miami, FL and available to work on-site 3X per week.
We Are Lucky Strike Entertainment.
Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.
The Senior Vice President of Revenue Management & Pricing will lead the development and execution of enterprise pricing and revenue optimization strategies across the organization’s portfolio of entertainment venues. This executive will be responsible for driving sustainable revenue growth and margin expansion through dynamic pricing, advanced analytics, and AI-powered pricing solutions that respond to real-time demand signals.
This role will oversee revenue management, pricing strategy, commercial analytics, and pricing technology to ensure the organization maximizes yield across dayparts, seasonal demand, and customer segments. The SVP will partner closely with Marketing, Finance, Operations, and Technology to build a sophisticated pricing ecosystem that leverages automation, machine learning, and predictive analytics to continuously optimize performance while delivering strong customer value and engagement.
What You’ll Do
Strategic Revenue & Pricing Leadership
- Design and implement a comprehensive revenue management and pricing strategy aligned with company goals for revenue growth, margin optimization, and guest value perception.
- Lead the evolution from static pricing to dynamic, demand-based pricing models that consider factors such as daypart, demand elasticity, seasonality, location performance, and customer segmentation.
- Establish pricing governance frameworks to guide promotional strategy, discount structures, and enterprise pricing policies.
- Develop testing and experimentation frameworks to continuously refine pricing strategies through data-driven insights.
AI-Driven Pricing & Technology Innovation
- Lead the implementation and optimization of AI-powered pricing solutions that leverage machine learning, predictive modeling, and real-time demand signals.
- Evaluate and deploy pricing technology platforms capable of automated price adjustments based on utilization, booking velocity, weather, competitive data, and historical trends.
- Partner with Product and Technology teams to integrate AI pricing capabilities with POS systems, reservation platforms, CRM systems, and loyalty platforms.
- Champion a data-first culture by embedding automation and advanced analytics into everyday pricing and revenue decisions.
- Ensure pricing systems are scalable, automated, and capable of adapting to rapidly changing demand conditions across all locations.
Analytics & Revenue Optimization
- Build and oversee advanced pricing models using statistical forecasting, machine learning, and predictive analytics.
- Monitor pricing performance against key metrics including revenue per location, yield per lane or experience, utilization rates, contribution margin, and customer lifetime value.
- Conduct competitive and market pricing analysis to ensure optimal positioning across markets.
- Partner with FP&A to forecast the financial impact of pricing strategies and track performance against revenue and margin targets.
- Lead commercial analytics initiatives to uncover insights across pricing, promotions, guest behavior, and market demand patterns.
Loyalty & Customer Value Programs
- Collaborate with Marketing and Customer Experience teams to align loyalty strategy with revenue management and pricing initiatives.
- Leverage loyalty and guest data to inform personalized pricing strategies, promotions, and targeted offers.
- Analyze loyalty program performance and customer engagement trends to improve retention, visitation frequency, and lifetime value.
- Integrate loyalty insights into dynamic pricing models to deliver value while maximizing revenue.
Operational Execution
- Partner with regional and location leadership to ensure pricing strategies are practical, executable, and aligned with local market dynamics.
- Ensure pricing strategies can be seamlessly deployed across all locations through centralized systems and automation.
- Establish operational processes for pricing updates, approvals, and exception management.
- Support field teams with clear communication, training, and tools to ensure consistent pricing execution.
Cross-Functional Collaboration
- Work closely with Marketing to align promotional strategies, campaigns, and offers with enterprise pricing strategy.
- Partner with Operations to ensure pricing models align with operational realities and guest experience expectations.
- Collaborate with Technology and Product teams on system requirements for pricing automation, forecasting tools, and advanced analytics.
- Provide executive leadership with insights on pricing trends, market conditions, and revenue optimization opportunities.
Leadership & Team Development
- Build and lead a high-performing team focused on revenue management, pricing strategy, and commercial analytics.
- Develop internal capabilities in advanced analytics, pricing science, and AI-enabled revenue optimization.
- Foster a culture of innovation, experimentation, and data-driven decision making across the organization.
What You’ll Bring
- 10+ years of experience in revenue management, pricing strategy, or commercial analytics roles within multi-location, consumer-facing industries such as hospitality, entertainment, travel, retail, or leisure.
- Proven track record designing and scaling dynamic pricing strategies across large multi-unit environments.
- Experience implementing AI-driven pricing platforms, predictive analytics tools, or automated revenue management systems.
- Strong analytical expertise in pricing optimization, demand forecasting, elasticity modeling, and customer segmentation.
- Demonstrated leadership experience building and managing high-performing teams.
- Ability to influence senior executives and collaborate cross-functionally with operations, finance, marketing, and technology leaders.
- Experience integrating pricing systems with POS platforms, CRM systems, loyalty platforms, and enterprise analytics tools.
Key Metrics of Success
- Revenue growth and margin expansion driven by pricing and revenue management strategies.
- Increased yield per location across peak and off-peak demand periods.
- Improved utilization through demand-based and AI-driven pricing optimization.
- Higher customer retention and engagement through personalized value-based pricing.
- Seamless deployment of pricing updates across all locations with minimal operational disruption.
- Development of a scalable, automated pricing infrastructure powered by advanced analytics and AI.
What You’ll Get
At Lucky Strike Entertainment, we’re committed to supporting your well-being both on and off the job. Here's a peek at some of the benefits available to our Corporate associates:
- Medical, Dental, Vision plans to select from based on your needs
- Wellness resources to help you along your wellness journey
- 401(K) Retirement Plans
- Employee Stock Purchase Program
- Employee Assistance Program (EAP)
- Vacation and Holidays
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts and more!
Employment Type: Full-Time, Mid-Level Department: Office Support
CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery.
- Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.
- Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity.
- Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content.
- Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers.
- Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts.
Qualifications:
- Previous experience in a customer service role, with a strong focus on client satisfaction and support.
- Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
- Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).
- Experience with electronic recordkeeping systems or document management platforms.
- Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.
Ideally, you will also have:
- College Degree
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Join our team and become part of government innovation!
This hybrid contract role allows autonomy while coordinating care for members and aligns with the organization’s focus on delivering high-quality, patient-centered care.
The Case Management Coordinator will assess, plan, implement, and coordinate case management activities both telephonically and face-to-face to evaluate members’ medical needs and facilitate overall wellness.
You will support both medically complex and supportive members, develop proactive care plans, and connect members to appropriate services and supports.
Responsibilities: Coordinate case management activities for Medicaid Long Term Care/Comprehensive Program enrollees.
Conduct comprehensive evaluations of members using care management tools and data review, including face-to-face assessments when required.
Implement and monitor assigned care plan activities.
Conduct multidisciplinary reviews to achieve optimal outcomes.
Identify and escalate quality-of-care issues through established channels.
Utilize negotiation and motivational interviewing skills to secure services and maximize member engagement.
Provide coaching, education, and support to empower members in healthcare decisions and healthy lifestyle choices.
Monitor, evaluate, and document care in compliance with regulatory and accreditation guidelines.
Travel approximately 75% within the region to visit members at home, assisted living, and nursing facilities as needed.
Qualifications: Case management experience required; long-term care experience preferred.
Fluent in Spanish and English (required).
Proficient in Microsoft Office, including Excel.
Bachelor’s degree in social work or a related field.
Ability to multitask, prioritize, and adapt in a fast-paced environment.
Strong verbal and written communication skills.
Preferred Skills: Experience with care management tools and processes.
Strong critical thinking and judgment.
Ability to empower members and promote behavior change.
Additional Information: Hybrid role: primarily remote but requires occasional face-to-face visits.
Training conducted online via Microsoft Teams.
Candidates must reside in Miami Dade County zip codes listed above.
Contract role with potential to extend or convert to permanent.
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The Miami, Ft. Lauderdale and Tampa offices of Akerman LLP seek Associates with 3 to 5 years of experience in commercial litigation for the Consumer Financial Services, Data and Technology Practice Group. Excellent legal research, writing and analytical skills, as well as federal and state court experience are required. Financial institutions litigation experience is preferred. Must possess a Juris Doctor degree from an ABA accredited law school and be a member of The Florida Bar.
About the Firm
Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 25 offices throughout the United States. To learn more about our firm, please visit us at Recognitions
- Top 100 U.S. Law Firms (The American Lawyer)
- Among the Most Innovative Law Firms (Financial Times)
- Ranked among 100 Most Prestigious U.S. Law Firms (Vault)
- Ranked among the Top Large Law Firms for Diversity (Law360)
- Ranked among the Top 30 Large Law Firms for Gender Equity (Law360)
- Leadership Council on Legal Diversity, 2023 Top Performer
Equal Employment Opportunity Policy
We are committed to providing a supportive and inclusive environment where all individuals can reach their full potential, no matter their race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation or genetic makeup.
Note to Search Firms
Akerman LLP will not accept unsolicited resumes or other unsolicited candidate information from Search Firms. Submissions will only be considered when a fully executed fee agreement is in place. Search firms should contact for additional information.
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking qualified candidates for Systems Network Analyst, Senior.We are looking for an experienced Network Specialist to design, implement, and maintain our network infrastructure. This role involves managing routers, switches, firewalls, and VoIP systems, as well as supporting hybrid cloud networking and ensuring compliance with security standards. The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to manage complex network projects.
This position is not remote.
This job announcement will remain open until a sufficient number of applications are received.
Benefits of Broward County Employment
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Tuition Reimbursement (Up to 2K annually)
Up to 40 hours of Job Basis Leave for eligible positions
Paid Parental Leave
Health Benefits
High Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2000 Annually
Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79
Florida Retirement System (FRS) - Pension or Investment Plan
457 Deferred Compensation county matches up to $2,000 a year.
General Description
Performs advanced professional, technical and analytical work with administrative responsibility in automation systems implementation and development.
Works independently, under limited supervision, reporting major activities through periodic meetings.
Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects. Design and deploy multi-vendor LAN/WAN architectures.
Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop protocol and communication problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.
Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.
Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.
Performs analysis of systems designs related to networking, wifi and security; develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community. Proactive analysis using SNMP, NetFlow, and Wireshark. Develop analysis via Python and Ansible for configuration.
Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support. Integrate hybrid networking with AWS VPC and Azure VNet.
Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.
Ensures maintenance of NIST/HIPAA standards and network hardening.
Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years of experience in supporting users through analyzing, diagnosing and resolving computer systems issues related to desktop/laptop protocols and communication problems or closely related experience.
Special Certifications and Licenses
None.
Preferences
-2 years of experience with Wi-Fi setup and Configurations
-Experience with Cisco, Fortinet and Meraki
-Network + Certification or Equivalent
-4 years working in a help desk environment
-2 years of experience with Wi-Fi setup and Configurations
SCOPE OF WORK
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.
Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.
Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.
Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.
Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.
Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.
Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.
This position may require localized travel throughout Broward County for the purposes of field services or onsite visits for items that cannot be supported remotely.
Performs related work as assigned.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to electrical shocks.
SPECIAL INFORMATION
Competencies
- Tech Savvy
- Manages Complexity
- Cultivates Innovation
- Action Oriented
- Plans and Aligns
- Courage
- Self-Development
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
Emergency Management ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Company Description
Established in 1984, ASE Telecom & Data specializes in the design, installation, certification, and documentation of Premise and Outside Plant (OSP) Cabling & Physical Security Systems. With expertise in both copper and optical fiber media, ASE serves the expanding Local Area Network (LAN) and Wide Area Network (WAN) markets. The company provides services to state, county, and local government agencies, educational institutions, and private sector clients across Florida. Committed to delivering high-quality solutions, ASE has built a strong reputation for reliability and excellence.
Role Description
This is a full-time, on-site role located in Miami, FL, for a Security Project Manager. The role involves managing multiple security projects, Access Control & CCTV Systems, managing inspections & code compliance, and ensuring compliance with information security protocols. Responsibilities include coordinating with stakeholders, implementing security measures, and ensuring successful execution of projects within scope, budget, and timelines.
Qualifications
- Proficiency in Program Management, with the ability to lead and execute projects effectively.
- Strong knowledge of Florida Life Safety Codes, Security standards and Information Security concepts and practices.
- Experience with Network Security and Security Management, inclusive of monitoring and maintaining secure environments.
- Skills in risk assessment, incident management, and strategic planning related to security.
- Exceptional organizational, communication, and leadership abilities.
- Bachelor’s degree in Information Technology, Computer Science, or a related field experience or relevant certifications.
- Prior experience managing security projects in the technology, telecommunications, or government sectors is highly desirable.
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking to hire (2) ERP Technical Support Specialist to provide technical and analytical support for Enterprise Resource Planning (ERP) systems across the County. Responsibilities include system implementation, maintenance, troubleshooting, and operational support for multiple ERP modules and integrated applications. The position requires 24/7 on-call availability, occasional weekend work, and reliable remote connectivity.
This is NOT a remote position.
This announcement will remain active until enough applications have been received and may close at any time.
Benefits of Broward County Employment
High-Deductible Health Plan - bi-weekly premiums:
Single $10.90 / Family $80.79
Includes a County Funded Health Savings Account of up to $2000 Annually
Consumer Driven Health Plan - bi-weekly premiums:
Single $82.58 / Family $286.79
Florida Retirement System (FRS) - Pension or Investment Plan
457 Deferred Compensation employee match
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
This Position is Primarily Responsible for Supporting Technologies:
- Work with and troubleshoot multiple ERP system modules.
- Work with and troubleshoot specialized third-party application solutions.
- Prepare and maintain documentation and reports.
- Utilize multiple ticketing systems (e.g., Cherwell and Phire).
- Work nights and weekends as needed.
- Possess excellent written and verbal communication skills.
- Demonstrate considerable knowledge of current research and trends in ERP technologies.
- Ability to manage and multitask across multiple projects.
Additional Responsibilities Include:
- Maintain tickets in an up-to-date status.
- Monitor the ticketing system regularly.
- Use the ticketing system to prioritize work and communicate with end-users.
- Plan, organize, and conduct ERP operational support activities.
- Test and validate areas for the application of automated technologies.
- Configure systems based on user needs and maintain installations through all stages of implementation.
- Meet with technical, functional, and user personnel for analysis, demonstrations, and training.
- Research, test, and install new and upgraded ERP systems and software.
- Review workflow process analyses and develop recommendations for improvements and solutions using automated systems.
- Respond to calls or inquiries from user personnel within established policies and procedures to resolve hardware, software, peripheral equipment, or network issues.
- Write and maintain records, reports, and documentation on system and software specifications and configurations.
- Evaluate new systems hardware and software.
- Maintain an accurate inventory of software, batch processes, and interfaces.
- Document all issues, changes, and designs as required.
- Participate as a member of the emergency activation support team servicing the ERP group during County emergencies.
- Analyze computer application programs and support computer hardware devices.
Works independently, under limited supervision, reporting major activities through periodic meetings.
Minimum Education and Experience RequirementsRequires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years in systems analysis and application programs in ERP production support and on-call support relevant to ERP Peoplesoft or closely related experience.
Special Certifications and LicensesNone.
Preferences:-Master's degree in information technology or field of study closely related to area of assignment-Two (2) or more years of experience supporting PeopleSoft
-Two (2) or more years of experience with PeopleSoft Maestro, Peoplecode, Peopletools, App Designer, SQL, SQR
SCOPE OF WORK
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Answers customer phone calls for service and provides first level over-the-phone problem resolutions; maintains records, reports and documentation on systems and software specifications and configurations.
Responds to second level field support customer service calls; processes customer requests for new services related to desktop hardware and software including performing installations, upgrades, and training, and processing and monitoring purchase requests; installs, configures, designs and maintains network and communications hardware and software; troubleshoots and resolves hardware, software and network problems.
Tests new code delivered by vendors; works with users to validate all possibilities of usage; performs regression testing to ensure that any new code will not have a negative impact on existing applications; and communicates all issues to vendors for testing and resolution.
Performs all system administration tasks, such as adding new users and disabling old users, adjusting profiles to provide correct application access to different user profiles; and makes simple changes to web pages of applications per user requests.
Trains users in different areas to make them aware of all system capabilities; teaches users how to personalize the system to their needs; and trains on other computer issues, as needed and/or requested.
Performs a variety of systems duties including, but not limited to; updating databases, coding information, analyzing information, dispatching calls to technicians.
Performs related work as assigned.
Competencies- Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications. Investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
- Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
- Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
- Persuades: Uses compelling arguments to gain the support and commitment of others. Gives many insightful suggestions and offers thoughtful positions, once informed about the issues. Thinks carefully and solicits insight into how to build a compelling argument that resonates with others' interests.
- Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
- Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
None.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
County-wide Emergency ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Position Summary:
Our partner, a global leader in end-to-end IT solutions, is seeking a Product Owner for their Product Management team. In this role, you will serve as a key liaison between the client and the development team, gathering requirements, prioritizing tasks, and creating actionable roadmaps to ensure successful product delivery. You will ensure that business needs align with technical capabilities and foster a consultative approach to problem-solving. You will work closely with cross-functional teams to maintain an agile development process, drive strategic initiatives, and ensure that product goals are met in a timely and efficient manner.
Experience and Education:
- Bachelor’s or higher degree in Computer Science, Business Administration, or related field/experience
- 4+ years of hands-on experience working in a variety of business areas within IT
- 3+ years of experience in Product Management or as a Product Owner
- Hands-on experience with backlog management and product development lifecycle
- In-depth knowledge of Agile methodology and best practices
Skills and Strengths:
- Product Management
- Product design
- Design Solution Thinking
- Project Management
- Product Development
- Agile Methodology
- Agile Software Development Methodology
- Product Roadmap, Vision, and Content Presentation
- Stakeholder Management
- User Stories
- Team Backlog
- Sprints Process
- Iteration Sessions
- Story Acceptance
- Research and Analysis
- UAT Testing
- Showcase Reports
Primary Job Responsibilities:
- Own and drive the product vision, roadmap, and strategy.
- Collaborate with cross-functional teams on the overall design strategy for current/new products.
- Work alongside Product Managers and Engineers to create or enhance product experiences.
- Create and manage product backlogs.
- Communicate and coordinate between cross-functional teams to ensure timely and successful product delivery.
- Lead iteration sessions, retrospectives, and sprint planning meetings.
- Perform User Acceptance Testing (UAT) and ensure the product meets the requirements.
- Support end-to-end design processes across all products, from conception to final implementation.
- Present scenarios, end-to-end experiences, interaction models, and screen designs to stakeholders and cross-functional teams.
- Track software requirements, changes, and releases.
- Manage changes to existing systems to make sure they fit with the long-term design strategies.
- Assist the scrum/product development team to meet the objectives of each sprint.
- Identify areas of improvement