Information Technology And Management Jobs in Irving
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What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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About the Company
Our client is a national mortgage lender serving more than 4 million homeowners based in Dallas Texas
About the Role
We are on the hunt for an IAM-Engineer to join their team in Coppell TX for a contract to hire, Hybrid role , this person will plays a pivotal role as an IT professional tasked with the design, implementation, and management of systems.
Responsibilities
- Design, architect, and implement secure authentication and authorization solutions using Identity and Access Management (IAM) principles to enable Single Sign-On (SSO) and secure access for internal and external applications, platforms, and APIs.
- Lead the implementation of modern identity standards, including OpenID Connect (OIDC) and OAuth 2.0, supporting a variety of use cases such as web applications, mobile applications, B2B integrations, and service-to-service communication.
- Build and maintain enterprise-grade integrations with Okta, enabling application onboarding, federation, and secure access to protected resources in alignment with organizational identity standards.
- Partner closely with architecture, platform, security, and product teams to define and evolve standard authentication and authorization patterns, ensuring consistency, scalability, and security across the enterprise.
- Document identity architectures, integration patterns, and operational guidance, enabling development teams and platform teams to efficiently onboard applications and troubleshoot authentication and authorization issues.
- Responsible for one or more applications, working with Business Systems Manager and Business Analyst counterparts on planning and delivering code changes to production, ensuring teams work on schedule.
- Provide business and project expertise when collaborating with clients, IT resources, vendors, consultants and other stakeholders to identify the user requirements, assess technologies, recommend and implement technical solutions.
- Participate in estimation process.
- Responsible for source code development; create technical documentation; utilize software configuration, version and quality management processes.
- Responsible for unit testing, performance tuning, defect remediation during testing, and deployment planning.
- Participate in Production Support Escalation if necessary for high-severity issues within their application domain.
- Can analyze, design and develop complex programming systems independently.
- Chair Agile Team meetings.
- Performs related duties as assigned by management.
Qualifications
- Master’s degree in a technical field + 3 years of work experience or bachelor’s degree in a technical field + 5 years related experience.
Required Skills
- Experience designing, architecting, and implementing secure authentication and authorization solutions using IAM, SSO, OIDC, SAML, Oauth2.
- Experience developing software for the US mortgage industry.
Preferred Skills
- Adaptive leadership style, capable of leading multi-disciplinary teams with diverse skill sets and experience levels.
- Excellent interpersonal, oral, and written communication skills.
- Ability to respond quickly to sensitive issues, complex inquiries, or complaints from clients, co-workers and or management.
- Strong analytical skills.
- Proficiency with: Okta integration and configuration, ASP.Net / MVC / WebApi / C# / .Net 4.0+, Developing solutions around IAM / OIDC / OAuth2, Design Patterns, OOPS, Web Services, XML, Sql Server 2012 and above, Experience with Windows Services, Experience in third party integrations.
IT Security Project manager
Irving , TX(onsite)
Eligibility Requirements: IT Project Management or IT Security related certifications are a plus
Education Level: IT related bachelor’s degree or equivalent experience
Experience Desired: Three to five years in IT project management.
Required Skills:
- Demonstrated expertise with Word, Excel and other MS Office applications
- Experience creating and managing issues using Atlassian Jira
- Excellent communication, organizational and interpersonal skills
- Excellent project management and systems development life cycle skills, including scope and issue management, schedule management, and deliverable oriented delivery
- Effective problem solving and conflict resolution skills
- Ability to handle diverse situations, multiple projects and rapidly changing priorities
- Ability to present information, verbally or in writing, in a clear and concise manner.
- Ability to develop estimations, including the work steps and effort hours
Responsibilities for Project Manager
- Establishes project direction, priorities and scope based upon corporate strategy; tracks status from inception to completion; manages changes accordingly
- Provides project management, direction and team leadership for associated projects
- Collaborates with project team members and internal/external partners to ensure customer needs are met by reviewing requirements, status and associated issues
- Ensures consistent project management processes for assigned projects. Resolves conflicts as they arise
- Communicates expectations, status and risks to appropriate stakeholders
- Tracks project deliverables using appropriate tools; ensures that required documentation is in place and goals are met
- Monitors project progress and provides status reports as needed. Identifies and implements/recommends corrective action if the project goes off schedule
- Evaluates success of projects by facilitating evaluations and assessing the results
- Initiates timely communication of critical events that will affect schedule or budget
- Completes other duties, including special projects, as assigned by management
Information Security Project Manager
Location: Irving, TX (Onsite)
About the Role
We're supporting a client in Irving, TX seeking an experienced Information Security Project Manager to lead full lifecycle initiatives within a security-focused environment. This role is ideal for someone who thrives on organizing complex projects, collaborating with cross‐functional teams, and driving delivery from kickoff through completion.
Top Skills Needed
- 3+ years of full lifecycle Project Management experience
- Experience managing Information Security or security-related projects (preferred)
- Hands-on experience using Jira
- Strong skills with Microsoft Office (Word, Excel, etc.)
Key Responsibilities
- Lead projects from initiation through completion, ensuring alignment with strategic priorities
- Establish project direction, scope, and priorities; manage changes as they arise
- Provide project management leadership across all assigned initiatives
- Collaborate closely with internal teams and external partners to meet stakeholder needs
- Ensure consistent PM processes and resolve issues or conflicts as necessary
- Track deliverables and ensure proper documentation throughout the lifecycle
- Monitor progress and produce timely status updates; recommend corrective action when needed
- Facilitate project evaluations and assess results
- Communicate critical events impacting timeline or budget
- Support additional duties or special projects as assigned
Required Qualifications
- Experience managing issues and work items using Atlassian Jira
- Strong organizational, communication, and interpersonal skills
- Proficiency in project management fundamentals, including scope, schedule, and issue management
- Problem-solving and conflict-resolution abilities
- Ability to manage multiple concurrent projects and shifting priorities
- Ability to clearly present information both verbally and in writing
- Experience developing project estimates and work breakdowns
Work Environment
- Onsite in Irving, TX
Job Type & Location
This is a Contract position based out of Irving, TX.
Pay and BenefitsThe pay range for this position is $45.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Irving,TX.
Application DeadlineThis position is anticipated to close on Mar 19, 2026.
h4>About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
ABOUT THE COMPANY: Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S.
ABOUT THE ROLE: We are looking for an experienced Project Engineer Supply Chain Management. Duties include:
- sourcing
- bid solicitation
- quote leveling
- vendor coordination
- working with Purchasing to negotiate final pricing
- managing supplier relationships to ensure that project equipment/materials delivered on budget and schedule.
RESPONSIBILITIES:
- Project Support: Will support Project Managers and other engineers in project activities including, but not limited to the following:
- Purchase of equipment, including preparation of bid packages, acquisition of quotations and bids, preparation of purchase order documents, tracking orders and processing the invoices.
- Project accounting. Will maintain the accounting records for multiples projects and prepare reports as needed. Will interface with the accounting department.
- Assist in the preparation and management of project schedules, Gantt charts, and departmental calendars.
- Prepare Bill of Materials (BOM) for projects under direction of project managers.
- Assist in the development of project cost estimates.
- Engineering Departmental Support: Will support activities and projects to maintain efficient operation and continued improvement of the engineering department. These include, but not limited to the following:
- Evaluation of software packages for process, safety, document control or project management.
- Document management for the department.
- Preparation of technical white papers or other documents.
- Work with management, engineers, and customers to develop new standards for production.
- Supplier Management: Identify, evaluate, and select suppliers based on cost, quality, and delivery capabilities. Build and maintain strong relationships with vendors to secure favorable terms and conditions.
- Contract Negotiation: Work with Purchasing to negotiate contracts with suppliers to ensure the best prices and terms for the organization.
- Market Research: Conduct thorough market research to stay updated on industry trends, supplier capabilities, and pricing strategies. This helps in making informed procurement decisions.
- Quality Assurance: Ensure that all procured goods and services meet specifications and quality standards.
- Inventory Control: Monitor inventory to ensure timely and accurate delivery of goods.
- Budget Management: Collaborate with Project Coordinators set and maintain budget line items, ensuring that all purchasing activities align with approved budgets.
- Risk Management: Identify potential risks in the supply chain and develop strategies to mitigate them, ensuring timely delivery and minimizing delays.
- Cross-Functional Collaboration: Work closely with others in the Projects Group.
- Data Analysis: Utilize analytics to assess spending patterns, identify savings opportunities, and optimize procurement processes.
- Compliance and Policy Enforcement: Ensure that all procurement activities comply with organizational policies and relevant laws.
QUALIFICATIONS:
- Education: Bachelor’s degree in Engineering with preference to chemical, mechanical and electrical disciplines.
- Work Experience:
- 1-3 years Project or process engineering experience.
- Management of small projects 4-6 years.
- 5+ years of experience in project management.
- Stainless steel fabrication estimating experience desired.
REQUIRED SKILLS:
- Analytical Skills: Proficiency in analyzing data to inform procurement decisions.
- Communication Skills: Strong interpersonal skills for building relationships with suppliers and collaborating with internal teams.
- Technical Proficiency: Familiarity with equipment and materials required for industrial gas plant construction.
- Project Engineering: Will support technical and construction activities and necessary for project completion. These activities include, but not limited to the following:
- Conduct technical inspections of all components built for the project.
- Field verification of P&IDs and redlining/correction as required.
- Pressure testing of equipment and systems. Dry down of equipment and systems.
- Troubleshooting of systems and assisting in start-up activities.
- Development of operating procedures.
- Assist in the preparation of the Process Hazards Assessment as required during project planning.
- Be responsible for ensuring that the project is managed in a safe and professional manner and that it is undertaken in compliance with all relevant SHE requirements.
- Participate in small improvement projects (SIP) and Lean/Six Sigma projects.
PAY RANGE AND COMPENSATION PACKAGE:
- Comprehensive knowledge of basic engineering principles, construction, and project management.
- Ability to effectively communicate through excellent verbal, written and interpersonal skills.
- Solid organizational skills including attention to detail, prioritization, and multi-tasking.
- Excellent problem solving and analytical skills.
- Strong working knowledge of Microsoft Office.
- Familiarity with project management tools and/or software packages.
- Knowledge of high-pressure gas systems and/or cryogenic liquids helpful.
EQUAL OPPORTUNITY STATEMENT: The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability.
Summary:
The Utilization Review Nurse is responsible for determining the clinical appropriateness of care provided to patients and ensuring proper hospital resource utilization of services. This nurse is responsible for performing a variety of pre-admission, concurrent, and retrospective UM related reviews and functions. They must competently and accurately utilize approved screening criteria (InterQual/MCG/Centers for Medicare and Medicaid Services “CMS” Inpatient List). They effectively and efficiently manage a diverse workload in a fast-paced, rapidly changing regulatory environment and are responsible for maintaining current and accurate knowledge regarding commercial and government payors and guidelines related to UM. This nurse effectively communicates with internal and external clinical professionals, efficiently organizes the financial insurance care of the patients, and relays clinical data to insurance providers and vendors to obtain approved certification for services. The Utilization Review Nurse collaborates as necessary with other members of the health care team to ensure the above according to the mission of CHRISTUS.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- The prior authorization role completes an assessment of a proposed service to determine if the beneficiary has eligible coverage for the service and if it is medically necessary.
- Promote quality, cost-effective outcomes through prior authorization and concurrent review of requested services for medical necessity based upon evidence-based clinical guidelines.
- Identify and present cases of possible quality of care deviations, questionable admissions, and prolonged lengths of stay to the Medical Director for further determination.
- Appropriately refer beneficiaries who have complex or chronic conditions, a need for transition of care, disease management support, or other identifiable needs for coordination of the beneficiary’s member’s health care for behavioral health care management.
- Follow CHRISTUS Health Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent, or detect unauthorized disclosure of Protected Health Information (PHI).
- Protect the confidentiality of data and intellectual property; assures compliance with national health information guidelines.
- Analyze clinical information submitted by medical providers to evaluate the medical necessity, appropriateness, and efficiency of the use of medical services, procedures, and facilities.
- Perform provider outreach to address post-hospital discharge services, redirection to in-network providers for appropriate steerage, durable equipment usage, and utilization of other medical services and/or procedures and other necessary telephonic follow-up.
- Utilize the nursing process and critical thinking skills to provide oversight of services and evaluation of service options.
- Ability to work in a variety of settings with culturally diverse communities with the ability to be culturally sensitive and appropriate.
- Must have excellent communication skills (written and verbal), clinical judgment, initiative, critical thinking, and problem-solving abilities.
- Must be able to take after hour calls to meet business requirements as needed.
Job Requirements:
Education/Skills
- Graduate of an accredited school of vocational nursing or equivalent required
- Associate’s (ADN) or Bachelor’s (BSN) in Nursing preferred
Experience
- 3 – 5 years of nursing experience preferred
- Experience in Microsoft software (e.g., Outlook, Teams, Word, and Excel) required
- General computer knowledge and capability to use computers required
Licenses, Registrations, or Certifications
- LVN license in the state of employment or compact required
- RN license in state of employment or compact preferred
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
The HRIS Analyst II is responsible for the configuration, maintenance, optimization, and support of HR systems, with a primary focus on UKG, iCIMS, and related integrations. This role partners closely with HR, IT, and business stakeholders to ensure system integrity, data accuracy, compliance, and a seamless user experience.
Key Responsibilities
- Configure and maintain security roles, workflows, system rules, and validations across HRIS modules within UKG and integrated platforms
- Administer and support iCIMS, ensuring proper configuration, data flow, and integration with downstream systems
- Build, maintain, and enhance reports and dashboards within iCIMS to support recruiting operations and leadership reporting needs
- Troubleshoot and resolve integration issues between HR systems, third-party vendors, and internal applications
- Investigate and correct data discrepancies; lead error identification and remediation efforts
- Develop, maintain, and distribute custom reports, analytics, and scheduled dashboards for HR and business leaders
- Support system upgrades and release management activities, including feature testing, regression testing, and validation
- Collaborate with People Operations and IT to enhance self-service functionality and improve system efficiencies
- Maintain comprehensive business process documentation, system configuration guides, and standard operating procedures (SOPs)
- Support data privacy, security, and compliance initiatives, including SOX and GDPR audits
- Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment
Qualifications
- Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
- 3–5+ years of progressive HRIS experience
- Hands-on experience administering UKG (UltiPro/UKG Pro) and iCIMS
- Demonstrated experience building and supporting system integrations (APIs, file feeds, middleware, SFTP, etc.)
- Strong reporting and analytics experience, including custom report development and dashboard creation within UKG and iCIMS
- Experience troubleshooting data issues and resolving integration errors
- Working knowledge of data privacy and compliance requirements (SOX, GDPR)
- Experience supporting system releases, testing cycles, and regression validation
- Strong project management and organizational skills with the ability to manage competing priorities
- Excellent analytical, problem-solving, and communication skills
Job Title: IT Support Specialist III
Work Location: Farmers Branch, TX
Duration: 6 month contract to hire
Education/Experience Required: A minimum of five (5) years of recent and related work experience in IT in a technical role with similar responsibilities.
Job Description:
- Responsible for resolving escalated IT issues, performing advanced troubleshooting, and documenting all requests.
- Provides technical support for hardware and software installation, repair, maintenance, AV systems, and network-related problems. Works closely with peer teams and management to address Partner needs and contributes to a shared knowledge base that strengthens overall team performance.
- Serves as the escalation point for complex technical issues that exceed Tier I and Tier II support capabilities.
Responsibilities:
- Mentor and Training: Provides mentorship and training to Tier I and Tier II Support staff, sharing technical expertise and guiding them in troubleshooting and best practices. Oversee knowledge base content by reviewing, updating, correcting, and publishing articles.
- Inventory and Budget Management: Oversees equipment purchase approvals, asset allocation, cost charge-outs, and maintains stock levels.
- Onboarding and Offboarding: Supports processes by managing user accounts and security access. Ensures licenses, role ‐ based permissions, equipment standards, and system configurations match the requirements of each job role, adjusting as needed for both new hires and existing employees.
- Customer Response Management: Ensures quality and timely responses to requests, defines standards for quality and customer satisfaction, recommends process improvements, and develops new procedures.
- Project Management: Completes company initiative tasks within the project management tool and sets milestones to support team goals.
- ITIL Compliance: Guides ITIL compliance for Problem and Change Management events. Conduct general testing and quality evaluation of new products (hardware and software) introduced into the organization.
- Vendor and Partner Relations: Establishes and maintains relationships with Partners and vendors.
- Systems Administrator Backup: Provides backup support for systems like D365 F&O, D365 CE, Microsoft Azure, Intune, Exchange, Office 365, SharePoint Online, Procore, OneHub, etc.
- Network Administrator Backup: Provides backup for network-related issues involving switches, WAPs, firewalls, storage, VPN, SDWAN, Cisco products, etc.
- Security Administrator Backup:
- Provides backup support for monitoring and securing the environment using tools like Microsoft Advanced Threat Analytics, Critical Start, etc.
Skills & Qualifications:
- Post-secondary education from an accredited college/university with a concentration in Information Technology or certification from a state/nationally recognized IT technical school preferred.
- HDI, Network+,CCNA, Azure Fundamentals, or ITIL are desired
- A minimum of five (5) years of recent and related work experience in IT in a technical role with similar responsibilities.
- Knowledge of and prior experience working with Microsoft products including, but not limited to: Azure, Microsoft 365, System Center Suite, D365 Finance & Operations (F&O), D365 Customer Engagement (CE), ITSM, DevOps, Exchange, Azure, Active Directory, ITIL, etc.
- Advanced computer skills are essential for efficient system use and proficient operation of the company's software tools. Ability to analyze, research and troubleshoot hardware and software issues using standard industry methods.
- Ability to work in a team environment and independently when appropriate.
- Strong people skills, such as communication, active listening and customer care are essential.
- Ability to multi-task and adapt to changes quickly.
- Ability to match resources to technical issues appropriately.
- Understanding of support tools, techniques and how technology is used to provide IT services.
- Functional Knowledge: Requires established skills to perform a range of routine activities.
- Business Expertise: Understands how the assigned duties relate to others in the team and how the team integrates with other related teams.
- Leadership: Has no supervisory responsibilities; manages own workload.
- Problem Solving: Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options.
- Impact: Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance.
- Interpersonal Skills: Uses communication skills to exchange straightforward information.
Work Location: 1915 Hurd Drive, Irving, TX, USA, 75038
Assignment Duration: 12 months
Work Schedule: Monday-Friday, 6:00 AM - 2:30 PM (Training Schedule: 8:45 to 3:30 Monday 7:00 to 3:30 Tuesday; 6:00am to 2:30 next 8 days)
Work Arrangement: Onsite
Job Summary:
Working under general supervision, this position is responsible for the production of high-quality medical device instruments. This position includes detailed assembly and testing of various electronic components and finished devices in a controlled manufacturing environment.
Job Responsibilities:
* Performs testing of electronic components and assemblies using automated test equipment
* May perform mechanical assembly of electromechanical subassemblies and devices
* Ability to read, comprehend and follow written procedures; understand and follow verbal instructions. May instruct others in the use of all manuals, test procedures and documentation associated with specialized equipment.
* Reads and interprets engineering drawings, schematics and complex test procedures.
* Participates in continuous improvement/quality initiatives in order to enhance production processes to achieve quality and profitability metrics.
* Maintains accurate records to ensure Device History Records and quality documents are accurate, all parts are traceable and quality issues can be addressed to assure the quality of all products.
* Prioritizes work by determining the sequencing and timing of different jobs based on precedence and importance.
* Positively represents the company during tours by demonstrating techniques and sharing appropriate information.
* Supports all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
* Complies with U.S. Food and Drug Administration (FDA) regulations, ISO or other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
* Adheres to all environmental, health and safety SOP's, equipment, policies and procedures, including any department specific requirements.
* Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Minimum Qualifications:
* Experience with electronic assembly and test in a medical device industry preferred.
* High School Diploma or equivalency is required, preferred AAS
* 2 or more years experience with electromechanical assemblies/electronic manufacturing, technical certifications, etc. preferred
Preferred Qualifications:
* Experience in troubleshooting equipment, building and or testing of electronic assemblies
* Working knowledge of IPC standards and use of complex tools and equipment specific to functional areas
* Experience in GMP, ISO, and FDA controlled environments preferred
* Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
* Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
* Multitasks, prioritizes and meets deadlines in timely manner.
* Strong organizational and follow-up skills, as well as attention to detail.
* Ability to maintain regular and predictable attendance.
* Ability to work scheduled overtime as required is preferred.
* Ability to hand and lift up to 25 lbs. as needed for specific job functions
* Must be able to sit and/or stand for long periods of time.
* Ability to frequently sit, stand, walk, reach within hands and arm's length, stoop, kneel and crouch.
ikon Technologies is an innovative solutions provider for the automobile industry. We strive to be the trusted partner of franchise dealers by providing reliable, user-friendly, connected car applications and services to help save time, enhance profit, and build lasting relationships with customers. Our commitment to provide the unwavering support and the highest quality solutions on the market which sets us apart.
Ikon Technologies is seeking a Technical Product Manager to lead our B2B2C AI-driven platform, Smart Marketing — a multi-tenant messaging and lifecycle engagement system serving hundreds of independently operated dealerships.
This is not a traditional marketing role. This is a platform ownership role responsible for building and scaling messaging infrastructure across SMS, Apple Business Messages, in-app channels (mobile and web), lifecycle automation, and retention-based offers.
The ideal candidate has experience building SaaS platforms in multi-tenant environments and can translate messaging systems, automation workflows, APIs, and compliance requirements into scalable product architecture that drives measurable revenue impact.
Responsibilities
- Own and execute the product roadmap for Smart Marketing, aligning platform capabilities with company growth objectives
- Design and scale messaging orchestration across SMS, Apple Business Messages, and in-app communication channels
- Partner with engineering to define APIs, event-driven triggers, data pipelines, and multi-tenant configuration frameworks
- Implement opt-in governance, suppression logic, and compliance controls (including TCPA and channel-level consent)
- Build and manage a structured Template Library for dealership lifecycle communications, including service reminders, OEM maintenance triggers, appointment confirmations, offers, warranty notifications, and post-service follow-ups
- Convert high-performing campaigns into reusable, scalable system templates with governance standards
- Drive measurable improvements across the retention funnel (Response → Appointment → Service Completion → RO Revenue)
- Define experimentation frameworks, A/B testing protocols, and performance dashboards to optimize conversion and retention
- Partner cross-functionally with finance, operations, engineering, legal, and design teams to align messaging strategy with scheduling, loyalty, and service workflows
- Lead product readiness and expansion of Apple Business Messages and additional strategic communication channels
Qualifications
- 5–8+ years of Product Management experience within SaaS, platform, or lifecycle engagement environments
- Proven experience building messaging, CRM, notification, or automation-based systems
- Strong systems thinking across APIs, automation workflows, event-driven architecture, and data modeling
- Experience operating in multi-tenant or B2B2C product environments
- Strong analytical mindset with experience in funnel metrics, experimentation, retention analytics, and performance measurement
- Demonstrated ability to lead cross-functional execution across engineering, design, data, compliance, and operations
- Experience with messaging platforms such as Apple Business Messages, Twilio, RCS, WhatsApp, or similar is preferred
- Experience in automotive, fintech, regulated communications, or high-compliance environments is a plus