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Ryder is hiring aRefrigeration Diesel Technicianin Kendallville, Indiana — offering weekly pay, excellent benefits, and aTechniciancareer you can feel good about.
Hear it from a Ryder Technician Employee Here:
- Hourly Pay: $36.00 per hour
- Certification Bonus of $100 for each New ASE Certification Obtained up to $700
- Quarterly Bonus: Ryder Pays you up to $500 Every Quarter - Four Times Per Year
- Sign On Bonus: Ryder Pays You $2000 at 30 days and $2000 at 90 days
- Schedule: Sunday - Thrusday
- Hours: First Shift 7:00 am – 3:30 pm
As a Reefer Technician at Ryder, you'll diagnose, overhaul, adjust, and repair a full range of trucks and trailers while focusing on refrigeration systems like Thermo King and Carrier
Apply Here with Ryder Today
Spots are filling fast — click apply now to secure your spot.
Questions? Call Kim or text “Kendallville” to9 to speak with your recruiter today.
All the benefits you expect — without the wait.
- Medical, Dental, Vision after 30 days
- 80 hours PTO your first year, starting Day 1
- Yearly merit pay increases
- 401 (k) company match
- PPE, uniforms, and boot allowance
- Build your skills - paid training
- Safety‑first workplace & State-of-the-art equipment
- Top Tech Competition: Earn $250 – $50,000 per year
- U.S. military veterans - extra paid day off
- 15% company stock discount
- Up to $5,000 in Tech tuition repayment
- 12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure)
- Employee discounts on tools, vehicles, travel, tech & more
Click Here to See All Ryder Careers:
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday
Refer anyone and get rewarded with UNLIMITED bonuses up to $1,500 for every Ryder hired Diesel Mechanic, Service Employee, Driver, Warehouse Associate and more!
EEO/AA/Female/Minority/Disabled/Veteran
Requirements
- High school diploma or equivalent preferred
- Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred
- Basic tools, required
- Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including:
- Routine preventative maintenance, which should include oil changes, brake and tire work
- Diagnostics and repairs, including AC, electrical systems
- Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs, required
- Four (4) years or more Relevant work experience, preferred
- Valid Commercial Driver License (CDL) CLASS A,preferred
- All other certification as required by location, required
ADDITIONAL REQUIREMENTS:
- Ability to perform all T3 tasks
- Must have demonstrated advanced analytical and repair skills in vehicle maintenance
- Effective interpersonal communication skills
- Must have basic computer skills: PC, Windows, mouse, etc.
- Must be able to lift up to 50 pounds
- Must be available to work shift work/weekends and on call duty as required
- Prefer ASE Certification in PM, Brakes, A/C, electrical, Electronics or ASE Master Mechanic
- Required to operate shop computers and diagnostic test equipment proficiently
- Must have minimum tool requirement
- Must road test vehicles as necessary
- Demonstrated ability to coach/mentor/influence others
- This position requires for you to drive Ryder vehicles. In order to become a Ryder employee you must:
- Must be able to obtain CDL within 6 months after hire
- Pass a Ryder Drug Test
- Pass a DOT physical
- Pass a Ryder road test
- Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Responsibilities
- SBTIII trained within 180 days (SBT220)
- Complete all OEM on-line diagnostic scan tool software courses as required by location fleet mix. (completed within 365days)
- Complete Instructor led OEM courses as required to support location fleet mix.
- Performs vehicle maintenance and repair duties including:
- Performs standard vehicle maintenance
- Performs preventive maintenance
- Performs complex repairs with minimal (if any) support.
- Demonstrate the ability to access and use internal and external maintenance documents
- Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable.
- Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns.
- Performs facility maintenance duties
- Interacts with customers/drivers to properly determine nature of complaint once assigned a task.
- Instructs and advises other technicians regarding maintenance repair procedures and diagnostics
- Coaches/Mentors other level technicians
- Advise shop management and other technicians on shop repairs
- Utilizes key functions of Shop Management System and electronic documentation available
- Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT)
- Other support duties as required to support operations. These could include but are not limited to Service Island support.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Posted Date 3 days ago (3/17/2026 2:09 PM)
Requisition ID 2
Location (Posting Location) : State/Province IN
Location (Posting Location) : City KENDALLVILLE
Location (Posting Location) : Postal Code 46755
Category Technicians/Service Employees6
Employment Type Regular-Full time
Travel Requirements 0-10%
Position Code 1000068
Min Pay USD $36.00/Hr.
Max Pay USD $36.00/Hr.
Staples is business to business. You're what binds us together.
Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.
This is a remote position with a regional focus. This position supports customers in Salt Lake City, UT and Boise, ID. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
What you'll be doing:
- Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
- Effective Selling Skills
- Utilizing professional selling skills
- Discover prospects incremental and programmatic needs
- Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
- Capable of overcoming objections and closing the sale.
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying process' and ability to support product selection and standardization
- Create sticky accounts which will continue to purchase from Staples
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
What's needed- Basic Qualifications:
- 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
- 3+ years experience in PowerPoint, Excel, and Outlook
What's needed- Preferred Qualifications:
- Bachelor's Degree
- Knowledge of Customer Relationship Management tool (CRM)
- Industry knowledge, a plus
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
- Base salary of $50k - $70k along with commissions
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses or other forms of variable compensation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Staples is business to business. You're what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.
Work Location: This is a remote position with a regional focus. This position supports customers in Arkansas and Missouri. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
What you'll be doing:
- Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
- Effective Selling Skills
- Utilizing professional selling skills
- Discover prospects incremental and programmatic needs
- Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
- Capable of overcoming objections and closing the sale.
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying process' and ability to support product selection and standardization
- Create sticky accounts which will continue to purchase from Staples
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
- What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
What's needed- Basic Qualifications:
· 1-3 years of successful sales experience OR success as a Staples B2B Sales Associate
· 3+ years of experience in PowerPoint, Excel, and Outlook
What's needed- Preferred Qualifications:
· Bachelor's Degree
· Knowledge of Customer Relationship Management tool (CRM)
· Industry knowledge, a plus
We Offer:
- · Base Pay plus incentive opportunity
· Inclusive culture with associate-led Business Resource Groups
· Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
· Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Staples is business to business. You’re what binds us together.
Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.
What you’ll be doing:
- Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
- Effective Selling Skills
- Utilizing professional selling skills
- Discover prospects incremental and programmatic needs
- Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
- Capable of overcoming objections and closing the sale.
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying process’ and ability to support product selection and standardization
- Create sticky accounts which will continue to purchase from Staples
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
What’s needed- Basic Qualifications:
- 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
- 3+ years experience in PowerPoint, Excel, and Outlook
What’s needed- Preferred Qualifications:
- Bachelor’s Degree
- Knowledge of Customer Relationship Management tool (CRM)
- Industry knowledge, a plus
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Work Location: This is a remote position with a regional focus. This position supports customers in Charlotte, NC. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Demonstrates uptodate expertise and applies this to the development execution and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices supporting and aligning efforts to meet customer and business needs and building commitment for perspectives and rationales
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders identifying business needs determining and carrying out necessary processes and practices monitoring progress and results recognizing and capitalizing on improvement opportunities and adapting to competing demands organizational changes and new responsibilities
Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs complaints and issues are successfully resolved within Company guidelines and standards
Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans using the Open Door Policy: and demonstrating and assisting others with how to apply these in executing business processes and practices
Ensures compliance with Company and legal policies procedures and regulations for assigned areas by analyzing and interpreting reports implementing and monitoring loss prevention and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans and providing direction and guidance on executing Company programs and strategic initiatives
Maintains confidential information documentation and assigned records as required by Company policies and local State and Federal guidelines
Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders administering immunizations and administering other programs developed by Walmart in compliance with Board of Pharmacy statutesregulations
Quality Patient Care Facility Creates a culture of patient care safety and accuracy Communicates clear expectations regarding quality of care and patient safety Ensures others are held accountable for following standard operating procedures SOP and achieving expected quality and patient safety goals Ensures counseling providing information related to the health service provided occurs on new therapy new items and as requested by patients or required by practice or state regulations including appropriate documentation Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction Promotes reporting and transparency of errors whether actual or patient perceived Writes timely and effective plans of action focused on identification and correction of root cause
Compliance Focused Execution Facility Creates and fosters an environment centered on health care compliance execution Actively communicates trains and guides the processes for completion and followup on compliance initiatives to associates within Health Wellness and other associates as applicable to the respective health care business Implements compliance initiatives and priorities and monitors compliance execution by others Ensures appropriate operational execution of billing procedures HIPAA compliance adherence and Standard Operating Procedures SOP Utilizes auditing processes to identify compliance issues and implement processes for improvement
Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunitiesfor all associatesto thrive and perform helps to attract the best talent
Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve our Customers and Members Delivers results while putting the customer first
Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
Strive for Excellence: Drives continuous improvements is open to and uses newtechnologies and skills and supports others through change #LI-DL2 At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $98,000.00 - $172,000.00 *This pay range is for a 40 hours/week schedule. Weekly scheduled hours are determined individually and the ranges for different scheduled hours are prorated based on the percentage of 40 hours. E.g., the range for a 36 hours/week schedule, which is 90% of 40 hours, is 90% of the above range. Additional compensation includes annual or quarterly performance bonuses.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree in Pharmacy or PharmD degree, or equivalent FPGE (NABP).Pharmacy license (by job entry date).
Completion of an ACPE Accredited Immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location...561 Main St, Gorham, NH , United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.OneGroup is a team of more than 200 insurance and risk management professionals who are ONE company acting as ONE team, with ONE focus and ONE mission: To serve each client as our ONE client.
OneGroup is one of the fastest growing independent insurance and risk management organizations in the northeast. With team members in 18 locations, OneGroup is able to provide best in class client resources while maintaining an entrepreneurial, friendly and fun environment. A subsidiary of Community Bank, NA (NYSE: CBU), OneGroup is headquartered in Syracuse, NY.
OneGroup's company culture sets us apart from the rest. Our core values, what we call "The OneGroup Way" consists of the following:
Knowledge Development- Professional growth but also understanding the company, workflow processes and the right people to get the job done. Adopting a growth mindset in everything we do.
Big Picture- How your individual contributions connect to the bigger things around us that can make a difference to the client. How do you utilize your talents and the attributes of those around you to create a unique solution for the client.
Acknowledgement- Recognize others contributions, appreciate what others do and their strengths.
Transparency- An environment that encourages open communication and feedback.
Bigger Purpose - How do we become more than just an insurance company to our clients? We seek to enhance our client's businesses, support their mission and understand their challenges.
Responsibilities
OneGroup Risk Management and Insurance seeks Commercial Property & Casualty Insurance Sales Professionals in multiple areas.
ADVANTAGES OF JOINING THE ONEGROUP TEAM
- A commission-based compensation plan that provides great earning potential
- Benefit Plan: Pension, Health, Life & Disability Insurance, 401(k), and more.
- Substantial in-house experts and resources usually found only in much larger organizations: risk management consulting, claims management, loss control, HR consulting, contractual risk transfer analysis, and much more.
- Full-time support team that provides marketing materials, promotion, proposal assistance, etc.
- A dedication to technology, innovation and strategic thinking.
- Resources, markets, and institutional knowledge to allow success in writing middle-market and larger accounts.
- The possibility for "Lift Out" opportunities for established producers to keep an already established book of business.
WE SEEK A CANDIDATE WHO
- Has 3-5 years of experience in insurance brokerage, carrier, or related business to business sales including calling on senior executives and a track record of financial success
- Can identify new opportunities in mid-sized and large, complex accounts
- Utilizes a consultative, positive and resourceful approach to dealing with prospect, clients and employees
- Has developed excellent listening skills with strong customer focus
- Has high-level organization and follow-up skills
- Believes in integrity and building success by developing relationships with others
- Has superior written, verbal communication and presentation skills
- Is a self-starter willing to invest time and energy to learn the technical aspects of our business
KEY JOB RESPONSIBILITIES
- Develop business (new sales, referrals, cross-selling opportunities) by achieving revenue objectives through consultative sales to new clients and expansion of service lines to existing clients.
- Build an active pipeline of qualified prospects and document activity, notes, prospect data in sales tracking systems (Salesforce)
- Work with business clients and prospects to understand their needs and develop consultative business solutions.
- Develop and execute a business plan based on established sales objectives.
- Reviews existing policy coverages and makes recommendations based on strategic understanding of client objectives.
- Work as liaison with client service team to accommodate client needs, retain and grow business.
- Commitment to continual learning and development of sales and technical expertise.
- Demonstrate strategic thinking and innovation based on knowledge of the market, carriers and products, including understanding of important technical/financial issues
Qualifications
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor's degree, preferred
- Property/Casualty License Required
- If licensed, maintain Agent/Broker License through continuing education
- 3-5 years of proven successful sales or related experience, required
- Insurance sales experience, preferred
- Proven ability to achieve established sales quotas
- Excellent interpersonal and communication skills
- Experience using contact management software
- Working knowledge and competency in use of agency management system, Microsoft Word, Microsoft Excel, and other software as required by position
- Ability to use menu-driven software
- Ability to work independently
- Assertive, self-starter
- Ability to influence others
- Good Organizational skills with the ability to manage multiple tasks efficiently
- Must possess a valid drivers license and clean motor vehicle record
- All applicants must be 18 years of age or older
Other Job Information
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $66,000.00/Yr.
Maximum
USD $108,804.00/Yr.
Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.
What you’ll be doing:
- Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
- Effective Selling Skills
- Utilizing professional selling skills
- Discover prospects incremental and programmatic needs
- Effectively communicates Staples value propositions, capabilities, products and assortments including all categories
- Capable of overcoming objections and closing the sale.
- Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
- Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
- Implements and ramps wins driving compliance to new account/program
- Expertise of prospect industry buying process’ and ability to support product selection and standardization
- Create sticky accounts which will continue to purchase from Staples
- Integrates feedback from prospects into their sales approach
- New customer assortment and pricing
- Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams
- Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
What you bring to the table:
- Strong drive and a desire to win
- Strong aversion to complacency
- Proven ability to view rejection as a learning opportunity and double down on next best actions
- Experience and proven track record of business development
- Strong ability to develop and deliver presentations virtually and in person
- Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills
- Ability to work with product category sales team members
- Strong business, financial, operations and technology acumen
- Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition
- Ability to function independently with minimal daily supervision
- Ability and motivation to find, develop, and close sales
- Demonstrated work ethic, self-disciplined
- Ability to succeed in a competitive selling or goal-oriented environment
- Ability to be coached and to incorporate feedback
- Professional appearance and demeanor
- Strong organization and time management skills
What’s needed- Basic Qualifications:
- 1-3 years of successful sales experience or success as a Staples B2B Sales Associate
- 3+ years experience in PowerPoint, Excel, and Outlook
What’s needed- Preferred Qualifications:
- Bachelor’s Degree
- Knowledge of Customer Relationship Management tool (CRM)
- Industry knowledge, a plus
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Work Location: This is a remote position with a regional focus. This position supports customers in Charlotte, NC. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
Capable of overcoming objections and closing the sale.
Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
Implements and ramps wins driving compliance to new account/program
Create sticky accounts which will continue to purchase from Staples
Integrates feedback from prospects into their sales approach
New customer assortment and pricing
Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
Ability to work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to function independently with minimal daily supervision
Ability and motivation to find, develop, and close sales
1-3 years of successful sales experience or success as a Staples B2B Sales Associate
~3+ years experience in PowerPoint, Excel, and Outlook
Bachelor’s Degree
Knowledge of Customer Relationship Management tool (CRM)
Flexible PTO (22 days) and Holiday Schedule
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Work Location: This is a remote position with a regional focus. This position supports customers in Richmond, VA and Raleigh, NC. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, “inclusion” is an action word. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers.
Capable of overcoming objections and closing the sale.
Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC).
Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won
Implements and ramps wins driving compliance to new account/program
Create sticky accounts which will continue to purchase from Staples
Integrates feedback from prospects into their sales approach
New customer assortment and pricing
Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner
Ability to work with product category sales team members
Strong business, financial, operations and technology acumen
Ability to function independently with minimal daily supervision
Ability and motivation to find, develop, and close sales
1-3 years of successful sales experience or success as a Staples B2B Sales Associate
~3+ years experience in PowerPoint, Excel, and Outlook
Bachelor’s Degree
Knowledge of Customer Relationship Management tool (CRM)
Flexible PTO (22 days) and Holiday Schedule
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Work Location: This is a remote position with a regional focus. This position supports customers in Washington, DC and Richmond, VA. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.
At Staples, “inclusion” is an action word. When we operate inclusively, diversity naturally follows. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Senior Manager, Journey Optimization
Mason, OH, United States
Full time Schedule
$76,200 - $127,000 Annually*
* based on job, location, and schedule
Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.
The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.
What You Will Do
- Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
- Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
- Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
- Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
- Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
- Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.
End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.
Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.
Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.
Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.
Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.
Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.
Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
Who You Are
- Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
- Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
- Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
- Able to work a flexible schedule based on department and company needs.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
- Tuition reimbursement
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
