Impact Communications Jobs in Usa
20,126 positions found
Community Events in the Downtown all year.
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Business Overview
We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.
We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.
There are four I's in Initiative and these represent our core values and behaviors.
- INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
- INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
- IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
- IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.
Position Summary
As Manager, Communications Design, you are managing the production and application of accurate and insightful consumer, cultural relevant, media and market intelligence to contribute to an impactful communications/media plan. With direction from your Associate Director or Director, you take the strategic design imperatives (Strategy On A Page: SOAP) and communications idea and deploy a variety of data and intelligence to identify and prioritize the best communications channels.
In this role, you are leading the preparation of the communications/media plan flowchart via MediaTools or Lumina and ensuring the communications plan is built on solid, data rich fundamentals. Working with partnerships, media publishers/ distributors/ suppliers, and your communications design team, you ensure the accuracy of the inputs required for the development of the media plan flowchart. The manager will develop junior talent and teach media planning fundamentals to internal teams and clients alike.
Responsibilities
- Create accurate substantiated and detailed media plans and media planning scenarios
- In charge of timely, accurate delivery of day-to-day requests from the team along with disciplined and organized call-reports and timely follow-throughs
- Organize and develop client-facing category, culture and competitive tracking documents
- Work with the Associate Director and Partnerships team to develop the RFP to brief internal partnership's/ SBU team and external partners
- Manage the team output and development of the flowchart including oversight of the plan being accurately produced within Ripple/ MediaTools/Lumina to address the reach/frequency and business goals
- Lead the best practice production of audience and communications data and intelligence for the development of the communications plan, utilizing relevant tools and techniques
- Contribute to the ideation team sessions in conjunction with the Strategy team and relevant SBU to generate creative & compelling connections idea.
- Responsible for timely, accurate delivery of day to day requests from the client and internal team
- Responsible for maintaining impactful media plans; oversight of brand media plans, financials, ATBs and billing documentation internally and for the client
- Leads internal, client and partner agency status calls and updates; organizes and coordinates call-reports and ensures that follow-ups are documented and carried out in a timely manner
- Digests the client's goals/target and leads compiling planning inputs - competitive reporting, syndicated audience research, landscape trends, campaign learnings
Required Skills & Experience
- Experience in an integrated planning role in media, publisher / vendor, or communications discipline
- Media planning skills must be sufficient and able to be taught to junior team members
- Ability to delegate, develop and oversee direct reports
- Excellent written, verbal communication and presentation skills
- Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
Desired Skills & Experience
- 4+ years relevant experience with 1+ years of experience in managing or developing staff
- Category or audience experience as relevant per assignment
- Strong time-management and organizational skills
- Proven problem-solving ability
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .
Salary Range$80,000—$90,000 USD
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are seeking an individual to join our organization as a Senior Manager, External Communications supporting the Aspen Dental brand. The Senior Manager, External Communications, plays a critical role in protecting and advancing Aspen Dental’s reputation across media, public discourse, and community engagement.
In an environment where trust, transparency, and disciplined communication are essential, this role helps shape and drive enterprise external communications strategy, ensuring that Aspen Dental shows up with clarity, credibility, and accountability — especially in high-stakes moments. This leader partners closely with executives and cross-functional stakeholders to proactively tell Aspen Dental story, manage reputational risk, and integrate community impact into the broader narrative of access to care and service to communities.
Key Responsibilities
Media Relations & Storytelling
- Operates with an enterprise-first mindset, balancing brand autonomy with system-wide reputation impact.
- Identifies themes and insights across brands to strengthen Aspen Dental’s overarching story.
- Develop and oversee annual external communications plans
- Lead proactive and reactive media relations efforts across Aspen Dental’s enterprise and brand portfolio.
- Develop press materials, statements, Q&A, and executive briefing documents.
- Build and maintain strong relationships with national, regional, and trade media.
- Support executive visibility through thought leadership, interviews, and strategic placements.
- Ensure alignment across enterprise messaging and brand narratives.
Crisis & Issues Management
- Serve as a core member of Aspen Dental’s crisis communications team.
- Serve as a steady, accountable voice during high-pressure situations, modeling calm judgment and disciplined decision-making
- Draft timely, clear, and effective communications during high-risk or high-visibility situations.
- Monitor emerging issues and support leadership with risk assessment and response recommendations.
- Maintain and update crisis playbooks, media holding statements, and escalation protocols.
- Foster strong cross-functional alignment, partnering closely with Legal, Risk, HR, Operations, and Brand teams to ensure coordinated responses.
Social & Real-Time Engagement Support
- Collaborate with social care and digital teams to ensure consistent messaging across earned and owned channels.
- Support high-profile or sensitive digital responses where reputational considerations are elevated.
- Analyze digital and media trends to proactively identify reputational risks and narrative opportunities
Philanthropy & Community Impact Communications
- Support communications for signature community initiatives and partnerships.
- Help position philanthropy and access-to-care initiatives as integrated components of Aspen Dental’s reputation strategy.
- Collaborate with brand and field teams to amplify community impact stories.
Cross-Functional Collaboration
- Partner across Marketing, Brand, Legal, Risk, HR, and Operations to ensure external alignment.
- Work with agency partners to execute media strategy and scale outreach efforts.
- Help drive consistency and process discipline in external communications across a growing, multi-brand organization.
Qualifications
- 10+ years of experience in corporate communications, public relations, or external affairs.
- Strong media relations experience with demonstrated success securing earned coverage.
- Experience supporting crisis and issues management in complex or regulated environments.
- Excellent writing skills with the ability to translate complex topics into clear, compelling narratives.
- Strong judgment and ability to operate calmly under pressure.
- Experience in healthcare, consumer services, retail, or regulated industries preferred.
- Executive presence and ability to counsel senior stakeholders.
What Success Looks Like
- Consistent, strategic earned media coverage that reinforces Aspen Dental’s credibility and leadership.
- Calm, coordinated responses during issues or crises.
- Clear and disciplined messaging across brands and channels.
- Strong internal partnerships built on trust, sound judgment, and reliability.
Annual Pay Range: $125-145k with bonus opportunity
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
New York, NY, Washington, DC, San Francisco, CA or Los Angeles, CA
Summary
The Director of Communications partners closely with the Firm’s leadership and marketing/business development teams to shape and execute a dynamic, firmwide communications strategy spanning media and public relations, internal and external communications, content marketing, and social media. This leader works hand-in-hand with business and practice leadership to advance the firm’s vision, spotlight its strengths and successes, and elevate its reputation as an industry thought leader. With a sharp focus on client service and satisfaction, the Director ensures excellence across every touchpoint while upholding the highest editorial quality and brand standards.
- Develop and execute comprehensive PR and communications strategies that elevate the firm, its practices, and attorneys across key markets and audiences.
- Serve as a trusted advisor to the Leadership Team and senior management on communications strategy, reputational risk, and crisis response.
- Lead proactive media relations efforts, cultivating strong relationships with top-tier and industry outlets to increase visibility and share of voice.
- Identify and drive strategic PR opportunities aligned with the firm’s core practices and industry strengths.
- Oversee the creation of high-impact communications materials, including press releases, messaging documents, Q&As, biographies, and briefing materials.
- Ensure consistent positioning, messaging, and brand standards across all external and internal communications channels.
- Direct digital communications and content marketing strategies, leveraging social media, web, email, and marketing technologies to enhance brand awareness and engagement.
- Lead the firm’s internal communications strategy, partnering with leadership to clearly and effectively communicate the firm’s vision, strategic priorities, performance, and key initiatives—driving alignment and engagement across offices and functions.
- Partner with firm leadership and cross-functional teams to promote thought leadership initiatives and elevate key spokespeople in the marketplace.
- Monitor, analyze, and report on media coverage, industry trends, and competitive positioning to inform strategy and demonstrate impact.
- Manage the communications budget and team operations to deliver exceptional service and measurable results.
Qualifications
- 15+ years of senior-level experience in public relations or corporate communications, preferably within a large, international law firm or similarly complex organization.
- Deep expertise in corporate communications, public relations, finance and transactional PR, investor relations, crisis/incident management, and social media strategy.
- Proven ability to develop, own, and lead a comprehensive communications strategy aligned with organizational priorities.
- Demonstrated success operating persuasively and effectively within a collaborative, consensus-driven culture.
- Strong leadership and team management experience, with the ability to inspire high performance.
- Exceptional written and verbal communication skills, with sharp editorial judgment and attention to detail.
- Highly organized and adaptable, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Credible, proactive relationship builder who quickly earns the trust of senior leadership and thrives in a dynamic, high-performing culture.
Benefits
- Firm offers a comprehensive benefits package starting on your first day.
- A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
- Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
- Global wellness program, including free access to Talkspace and Calm apps.
- Annual community service day to make an impact on your community and a birthday holiday just for fun.
- Education reimbursement annually.
- Dedicated Talent Development team.
- Competitive annual profit-sharing contribution.
Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant’s skills and prior relevant experience; and certain degrees, licensing, and certifications.
New York, San Francisco salary range: $244,000.00- $340,000.00, plus bonus
Los Angeles, Washington, D.C. salary range: $232,000.00-$323,000.00, plus bonus
#LI-Hybrid
38827
Business Overview
We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.
We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.
There are four I's in Initiative and these represent our core values and behaviors.
- INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
- INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
- IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
- IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.
Position Summary
As a Communications Designer you are an important part of the creation of the most appropriate communications plan for your client to achieve their business goals. You are responsible for helping to strategize, produce and make sense of the key media, consumer and market intelligence required to your clients' connections plan. You have a passion for brands, media and ideas, and within the team are considered the go-to-person on the latest news and innovations going on in media.
In this role, you will develop, recommend, execute, and evaluate digital media plans from inception to completion with moderate oversight from the Manager. The Communications Designer should be able to work fairly independently once given project parameters, goals and budgets to develop a sound recommendation with clear rationale.
Responsibilities
- Contributor to impactful communications plan development to meet client needs and deliver communications idea
- Attend regular client status meetings, creative statuses and maintain on-going rapport
- Analyze and provide clients with research data and media/marketing information; including real-time opportunities to ensure our clients are remaining competitive
- Provide communications and audience intelligence and data inputs through the application of syndicated and proprietary systems for communications design goal setting and decision making
- Provide partner selection recommendation and justification designed to deliver on client KPI's using the most sophisticated use of data and analytics, via multi-faceted, strategic partnerships, while delivering maximum strategic value and efficiency
- Develop the RFPs and oversee the submission process with media partners
- Develop industry and partner POV's with Manager's oversight
- Oversee all production timelines, creative development and creative hand-offs to ensure campaign launches on time and without issue
- Evaluate partner proposals, negotiate plan details, develop plan and ultimately present plan recommendations to internal stakeholders and clients
- Oversee campaign implementation, optimization, and performance of campaign activities including authorizations, IO's, budgets, creative, reporting and the billing and reconciliation process
- Manage all partner specific budget allocation, optimization, media partnership programs and added value details
Required Skills and Experience
- Experience in an integrated planning role in media, publisher/vendor, or communications discipline (digital, content)
- Excellent written, verbal communication and presentation skills
- Strong time-management and organizational skills
- Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
Desired Skills and Experience
- 1+ years of experience in a digital media planning/buying position at an advertising/media agency
- Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors
- Experience analyzing data and market research
- Experience delegating assignments to junior staff
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .
Salary Range$65,000—$65,000 USD
Business Overview
We believe in the power of media to reshape our industry and orchestrate a brand's entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame & Flow for brands like Nike, Amazon, Merck, and T-Mobile. Media responsibility is at the forefront of everything we do, whether it's creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 6,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world.
We make a promise to our people that we double down on seeing, celebrating & elevating all the things that make you, uniquely you. And just as we do for our brands and clients, we connect our people to the journeys that matter in building a meaningful career.
There are four I's in Initiative and these represent our core values and behaviors.
- INDIVID[YOU]ALITY - you bring your genuine and unique self to and into the work, every day.
- INSTINCT - you're tuned in and armed with intelligence; you have a bias for action - shit happens when you're around.
- IMPACT! - you care deeply about the impact you have on our clients, their customers, our community, the media landscape and our world at large.
- IMAGINATION - your ability to imagine and bring to life the ideas, solutions, and the future of Initiative, makes us THE create media agency in the world.
Position Summary
As a Communications Designer, Global you are an important part of the creation of the most appropriate communications plan for your client to achieve their business goals. You are responsible for helping to strategize, produce and make sense of the key media, consumer and market intelligence required to your clients' connections plan. You have a passion for brands, media and ideas, and within the team are considered the go-to-person on the latest news and innovations going on in media.
In this role, you will develop, recommend, execute, and evaluate digital media plans from inception to completion with moderate oversight from the Manager. The Communications Designer should be able to work fairly independently once given project parameters, goals and budgets to develop a sound recommendation with clear rationale.
Responsibilities
- Contributor to impactful communications plan development to meet client needs and deliver communications idea
- Attend regular client status meetings, creative statuses and maintain on-going rapport
- Analyze and provide clients with research data and media/marketing information; including real-time opportunities to ensure our clients are remaining competitive
- Provide communications and audience intelligence and data inputs through the application of syndicated and proprietary systems for communications design goal setting and decision making
- Provide partner selection recommendation and justification designed to deliver on client KPI's using the most sophisticated use of data and analytics, via multi-faceted, strategic partnerships, while delivering maximum strategic value and efficiency
- Develop the RFPs and oversee the submission process with media partners
- Develop industry and partner POV's with Manager's oversight
- Oversee all production timelines, creative development and creative hand-offs to ensure campaign launches on time and without issue
- Evaluate partner proposals, negotiate plan details, develop plan and ultimately present plan recommendations to internal stakeholders and clients
- Oversee campaign implementation, optimization, and performance of campaign activities including authorizations, IO's, budgets, creative, reporting and the billing and reconciliation process
- Manage all partner specific budget allocation, optimization, media partnership programs and added value details
Required Skills & Experience
- Experience in an integrated planning role in media, publisher/vendor, or communications discipline (digital, content)
- Excellent written, verbal communication and presentation skills
- Strong time-management and organizational skills
- Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
Desired Skills & Experience
- 1+ years of experience in a digital media planning/buying position at an advertising/media agency
- Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors
- Experience analyzing data and market research
- Experience delegating assignments to junior staff
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .
Salary Range$62,500—$70,000 USDBusiness Overview
We understand what makes people human and how they interact with their environment... and it's more than their demographic, their condition, or their profession. With over $17 Billion in marketplace clout, Healix is an innovative global healthcare media agency with unparalleled buying power, preferred rates, and a proven track record for success. We're a company filled with creative thinkers who are experts in healthcare, and who examine issues, brainstorm solutions, and recommend media engagement strategies based on insights that others often don't see.
Position Summary
As Manager, Communications Design, you are managing the production and application of accurate and insightful consumer, cultural relevant, media and market intelligence to contribute to an impactful communications/media plan. With direction from your Associate Director or Director, you take the strategic design imperatives (Strategy On A Page: SOAP) and communications idea and deploy a variety of data and intelligence to identify and prioritize the best communications channels.
In this role, you are leading the preparation of the communications/media plan flowchart via MediaTools or Lumina and ensuring the communications plan is built on solid, data rich fundamentals. Working with partnerships, media publishers/ distributors/ suppliers, and your communications design team, you ensure the accuracy of the inputs required for the development of the media plan flowchart. The manager will develop junior talent and teach media planning fundamentals to internal teams and clients alike.
Responsibilities
- Create accurate substantiated and detailed media plans and media planning scenarios
- In charge of timely, accurate delivery of day-to-day requests from the team along with disciplined and organized call-reports and timely follow-throughs
- Organize and develop client-facing category, culture and competitive tracking documents
- Work with the Associate Director and Partnerships team to develop the RFP to brief internal partnership's/ SBU team and external partners
- Manage the team output and development of the flowchart including oversight of the plan being accurately produced within Ripple/ MediaTools/Lumina to address the reach/frequency and business goals
- Lead the best practice production of audience and communications data and intelligence for the development of the communications plan, utilizing relevant tools and techniques
- Contribute to the ideation team sessions in conjunction with the Strategy team and relevant SBU to generate creative & compelling connections idea.
- Responsible for timely, accurate delivery of day to day requests from the client and internal team
- Responsible for maintaining impactful media plans; oversight of brand media plans, financials, ATBs and billing documentation internally and for the client
- Leads internal, client and partner agency status calls and updates; organizes and coordinates call-reports and ensures that follow-ups are documented and carried out in a timely manner
- Digests the client's goals/target and leads compiling planning inputs - competitive reporting, syndicated audience research, landscape trends, campaign learnings
Required Skills & Experience
- Experience in an integrated planning role in media, publisher / vendor, or communications discipline
- Media planning skills must be sufficient and able to be taught to junior team members
- Ability to delegate, develop and oversee direct reports
- Excellent written, verbal communication and presentation skills
- Required PC proficiency and solid working knowledge of Microsoft Office (MS Word, Excel, PowerPoint, etc.)
- Initiative does not require candidates to have a college degree
Desired Skills & Experience
- 4+ years relevant experience with 1+ years of experience in managing or developing staff
- Category or audience experience as relevant per assignment
- Strong time-management and organizational skills
- Proven problem-solving ability
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email .
Salary Range$80,000—$90,000 USDAbout Diversified:
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.
What to Expect:
At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.
As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.
IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.
At Diversified, we partner with some of today's top organizations to deliver solutions that are leading tomorrow's technology. From bringing the excitement on the field closer to the fans in the stands to connecting 911 operators with their dispatch team - from optimizing operating room efficiencies to enhancing enterprise collaboration across the world - we bring the best and brightest the industry has to offer to each and every project.
Are you looking to take your career to the next level? Acquire new skills and make an impact while growing your career. Be a valued member of our team here at Diversified.
About the Role:
As a Client Coordinator, you'll play a key role in translating business needs into timely, effective marketing execution - helping bring the voice of the customer to life across our brands and markets.
This role is ideal for someone who thrives in marketing production and operations within a B2B2C environment. You'll work closely with internal clients, shared services, and external partners to deliver high-impact communications that support both business growth and customer needs.
We're looking for someone who can become a subject matter expert in the client's capabilities and marketing operations, with a strong understanding of our diverse portfolio and the markets we serve, including Beauty & Personal Care, Building & Infrastructure, Consumer Electronics, and Mobility & Transportation.
You'll help enable go-to-market execution through advanced personalization, segmentation, automation, and operational excellence - delivering targeted, timely, and customer-centric communications that support our strategic goals.
This role is based on-site in Midland, MI.
Primary Responsibilites:
Strategic Liaison & Project Management
* Serve as the primary connection between business teams (clients) and marcom production stakeholders.
* Help in executing strategic marketing plans into actionable communication tactics.
* Manage multiple projects simultaneously, ensuring timelines, deliverables, and quality standards are met.
Digital Campaign Support
* Support end-to-end omnichannel campaign setup; including tracking, and end-to-end reporting.
* Upload leads to CRM and ensure proper data flow for campaign performance.
* Provide digital support for tradeshows and events, including pre- and post-event communications.
Content Development & Execution
* Coordinate and support a wide range of communication tactics:
o Email marketing campaigns (Eloqua)
o .com content enhancements and staging documentation
o Customer-facing collateral (digital and print)
o Internal communications
o Technical and marketing copywriting across all mediums
o Social media coordination and content development
Event & Administrative Support
* Assist with tradeshow logistics and coordination.
* Manage administrative tasks such as printing, asset tracking, and physical material handling.
Consultation & Best Practices
* Advise internal clients on production timelines, turnaround expectations, and best practices-especially as they relate to the client's systems and the unique needs of our specialty businesses.
* Educate teams on timelines, requirements, and workflows.
* Collaborate with creative teams to ensure brand alignment and visual consistency.
* Partner with global translation teams to support multilingual content.
Reporting & Governance
* Track time and project status for reporting and invoicing.
* Identify process improvement opportunities and support governance efforts to streamline execution.
Required Qualifications:
High School Diploma or GED
Associates or BA preferred
General Skills:
* Proactive, solution-oriented mindset
* Strong attention to detail
* Ability to manage time and meet deadlines
* Self-motivated and process-driven
* Comfortable working independently and collaboratively
* Ability to learn and apply technical language and claims
Project Management:
* Strong organizational and multitasking skills
* Ability to manage multiple priorities in a fast-paced environment
* Experience with Workfront or similar project management tools
* Ability to plan, execute, and deliver projects with minimal supervision
* Adaptability and focus under pressure
Communication:
* Excellent written and verbal communication skills
* Familiarity with industry terminology and marketing language
* Experience working with cross-functional teams and external agencies
Technology & Tools:
* Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint)
* LAN shares
* Eloqua (email marketing platform) and CRM
* Adobe Suite Workfront (project management)
* Familiarity with Creative Studio processes
* Asset management systems
Preferred Qualifications:
* Background in B2B or B2B2C marketing communications
* Experience in marketing operations and administrative production support
* Familiarity with global marketing environments and cross-time-zone collaboration
At Diversified, our people are our most valuable asset, and we provide a global, diverse work culture, benefits, and resources to support you. We have a strong culture of internal career growth and our benefits package includes: Medical, Dental, Vision, and Life Insurance, 401k, PTO, and much more.
What We Offer:
Along with competitive compensation, you will be eligible for the following benefits:
- Multiple medical plan options to suit your family's needs
- Dental (including orthodontic coverage) and vision plans
- Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
- Commuter Benefits
- And much more
To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .
Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.
If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.
Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.
Job Title: Techno-Functional Consultant – Digital Communication Platforms (AEM)
Location: Northville, MI (Onsite)
Duration: Long Term Contract
Role Overview
We are seeking a Techno-Functional consultant to support and enhance enterprise digital communication platforms while bridging business communication teams and IT. The role focuses on platform operations, troubleshooting, and delivery support across tools such as Adobe Experience Manager (AEM), SharePoint, Workvivo, and enterprise distribution platforms.
This position requires a hands-on techno-functional professional who can work closely with communications teams, infrastructure teams, and vendors to ensure reliable platform performance and smooth delivery of internal communication initiatives.
Key Responsibilities
• Act as the primary techno-functional contact for communication platforms including AEM, SharePoint, Workvivo, and distribution systems
• Support content publishing, platform configuration, and troubleshooting within AEM and related digital platforms
• Assist with testing and execution of communication initiatives such as town halls, internal broadcasts, and email distributions
• Work with Infrastructure and IT teams to resolve technical issues impacting communication platforms
• Monitor and support distribution list reliability and message delivery issues
• Assist with platform integrations and vendor coordination where required
• Support the technical setup and onboarding of communication tools or applications
• Help document and maintain platform usage guidelines and operational playbooks
• Identify opportunities to leverage automation or AI-enabled tools to improve communication workflows
• Collaborate with business teams to translate communication requirements into technical actions
Required Skills
• 5–8+ years of experience in digital platforms, enterprise communication systems, or web content platforms
• Hands-on experience with Adobe Experience Manager (AEM)
• Experience working with SharePoint or enterprise intranet platforms
• Familiarity with internal communication tools such as Workvivo, intranet platforms, or collaboration tools
• Experience supporting enterprise email distribution systems or internal communication platforms
• Ability to troubleshoot platform issues and coordinate with infrastructure or vendor teams
• Strong collaboration skills to work across business and technical teams
Preferred Experience
• Exposure to Adobe Experience Cloud ecosystem
• Familiarity with enterprise communication or employee engagement platforms
• Experience supporting digital communication events or internal broadcasts
• Exposure to AI tools or automation used in digital communication workflows
Ideal Candidate
A hands-on techno-functional professional who enjoys working at the intersection of business communications and enterprise technology, ensuring that communication platforms operate reliably and support business needs effectively.
Mindlance is here to help you to find the perfect fit with just the right company.
Currently, we are seeking Communications Lead for an exciting career growth opportunity.
Make your next big career move with the kind of position that will allow you to be genuinely passionate about the work you do! Our recruiters will work closely with you to help you get the edge over the competition.
Let Mindlance advocate for you – apply today! “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” Job Title: Communications Lead Job Category: 12+ Months (Contract) Industry: Banking Job Location : Charlotte, NC 28202 Top 3/5 Skills: Change Management, Communication, SAP S4/HANA, Transformation, ERP Min & Max Pay Rate (Ex: $90.00 /hr.
– $95.00/hr.): Title: Communication Lead Duration: 12 Months (Contract) Location: Charlotte, NC (Remote) Job Description Role Responsibilities: · Lead the program-wide communications strategy across the multiple project workstreams.
· Develop and maintain a communications roadmap aligned with program scope, schedule, and dependencies.
· Establish program standards for messaging, templates, tone, and approval workflows that follow the communication guidelines.
· Ensure compliance with PMLC, TDLC, and risk management routines in all communications.
· Oversee Service Integrator execution of communication deliverables; review and approve content before release.
· Define audience segmentation and stakeholder mapping for impacted business and functional areas.
· Engage with business/functional leaders and impacted individuals through listening sessions, office hours, and feedback forums.
· Create role-based communications and job aids explaining process changes and impacts.
· Coordinate readiness surveys and pulse checks; analyze results and feed insights into risk mitigation plans.
· Craft executive and leadership messaging for steering committees and program updates.
· Publish recurring updates (newsletters, FAQs, release notes, cutover communications) across approved channels.
· Plan and host town halls, webinars, and Q&A sessions to drive engagement and adoption.
· Integrate communications with change management and training plans for timely readiness messaging.
· Develop and execute cutover communication plans, including blackout windows and “Day 1” guides.
· Monitor communication risks and issues, escalate as needed, and implement mitigation strategies.
· Track and report communication KPIs (reach, engagement, sentiment) to program leadership.
· Prepare executive dashboards and briefing packs summarizing communication health and stakeholder readiness.
· Collaborate with Program Managers, Project Managers, Business Leads, Training Lead, and the Service Integrator to ensure messaging supports benefits realization and risk mitigation.
· Conduct impact assessments based on design sessions to evaluate and develop the communication road map.
· Implement the communication roadmap developed in partnership with the Service Integrator.
Must Have Skills/Prior Experiences: · Major financial institution (Category 1 or 2 bank) transformative program experience, preferably ERP or Finance Transformation.
· Familiarity with SAP S/4HANA and OneStream.
· Proven ability to lead program-wide communications strategy for complex, multi-workstream initiatives.
· Demonstrated experience in stakeholder engagement and relationship building, including senior leadership and cross-functional teams.
· Ability to translate technical and process changes into clear, business-friendly messaging for diverse audiences.
· Experienced in developing and executing communications governance frameworks, including templates and approval workflows.
· Proven experience in managing vendors or service integrators for communications delivery.
· Strong facilitation and presentation skills for town halls, webinars, and executive briefings.
· Enhanced planning and organizational skills, including communications calendar management and dependency alignment.
· Ability to translate conversations with process owners and stakeholders into effective communication plans and messaging frameworks.
Plus/Nice to Have Skills/Prior Experiences: · Background in Accounting and Finance as a stakeholder or communications role with experience ensuring GAAP compliance, regulatory reporting, and profitability.
· Experience planning and executing readiness activities, including client and teammate communications for large-scale transformations.
· Prior experience supporting system and user acceptance testing communications and readiness planning.
· Exposure to AI and automation strategy communications within enterprise programs.
· Experience with data strategy communications, including governance and analytics messaging.
· Familiarity with BTP, FRDM, Hyperion, and BPC.
· Certification in Project Management (PMP) or Change Management.
