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**Candidate must be willing to go into office 3 days a week**

Senior Full-Stack AI & Data Engineer – Contract

RBA is an established leader and trusted partner for enterprise and mid-size organizations seeking to transform their business through technology solutions. As a Digital and Technology consultancy, we combine strategic insight with technical expertise to deliver impactful, scalable solutions that align with business goals. We take pride in working with some of the most recognized companies in our market—while fostering a culture that blends challenging career opportunities with a collaborative, fun work environment.

We are seeking a Senior Full-Stack AI & Data Engineer to join our growing Data & AI practice, supporting a high-impact client. In this role, you will lead the design and development of end-to-end AI-powered applications that drive personalization, predictive analytics, and next-generation digital experiences.

You’ll partner with business stakeholders, product teams, and engineers to build production-grade AI solutions—from data pipelines and model development to APIs and user-facing applications. The ideal candidate brings deep expertise across the full stack, modern data platforms, and generative AI technologies, with a passion for solving complex business challenges through innovative solutions.

Responsibilities

• Design and develop end-to-end AI-powered applications, including backend APIs and user-facing interfaces, to enable scalable and intuitive AI solutions.
• Build and maintain robust APIs using technologies such as Node.js, NestJS, or FastAPI, and develop modern web applications using React or similar frameworks.
• Develop, fine-tune, and deploy machine learning models using frameworks such as PyTorch and Scikit-learn.
• Implement advanced generative AI solutions, including Retrieval-Augmented Generation (RAG) pipelines and multi-modal AI applications.
• Design and build agentic AI systems using frameworks such as LangChain, enabling multi-step reasoning, tool use, and automation.
• Architect and optimize end-to-end data pipelines (ETL/ELT) using Python, SQL, and orchestration tools such as Airflow.
• Manage and integrate data workflows within Snowflake, leveraging technologies such as Snowpark or Cortex.
• Implement monitoring and observability for AI systems, including tracking model performance, drift, latency, and reliability.
• Design and deploy cloud-native solutions using Docker, Kubernetes, and CI/CD pipelines across AWS, Azure, or GCP.
• Collaborate with business stakeholders to translate data into actionable insights and intelligent applications.
• Contribute to DevOps best practices, including infrastructure-as-code (Terraform) and automated testing.
• Mentor junior engineers and promote best practices in AI ethics, data governance, and code quality.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 5+ years of experience across full-stack development, including backend (Node.js/Python) and frontend frameworks (React or similar).
• Strong experience designing and building data pipelines and modern data platforms, including expertise in SQL and data modeling.
• Proven experience deploying AI/ML solutions in production environments, including MLOps and model lifecycle management.
• Hands-on experience with generative AI technologies, including LLMs, prompt engineering, and RAG architectures.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Strong understanding of DevOps practices, including CI/CD, containerization, and infrastructure-as-code (Terraform).
• Excellent communication skills and ability to work effectively in client-facing environments.

Preferred Qualifications

• Experience with Snowflake, including Snowpark, Cortex, or similar data platform capabilities.
• Experience building agent-based AI systems or working with frameworks such as LangChain.
• Familiarity with vector databases and semantic search architectures.
• Experience developing mobile applications using React Native or Flutter.
• Knowledge of mobile architecture, UI/UX principles, and API integration patterns.
• Experience deploying applications to Apple App Store or Google Play Store.
• Familiarity with security and authentication protocols, including OAuth2, biometric authentication, and secure data handling.
• Cloud or data platform certifications (AWS, Azure, GCP, Snowflake, or similar).

Leadership & Culture

• Demonstrate leadership through mentorship, technical guidance, and promoting engineering best practices.
• Balance innovation with pragmatism—able to work across cutting-edge AI solutions and foundational data engineering tasks.
• Thrive in a collaborative, fast-paced consulting environment with a strong focus on client impact and delivery excellence.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Locations: United States

About the job you’re considering

We are seeking a dynamic and experienced Delivery , Solutioning, Senior Pre-Sales & Go-to-Market (GTM) expert to drive our SAP Data & Analytics practice growth. This role combines strategic market planning with hands-on pre-sales and solutioning expertise. You will collaborate closely with sales, delivery, marketing, and alliance teams to create compelling value propositions and win strategic SAP deals focused on data and analytics (including SAP Datasphere, SAC, BTP, MDG, BDC, BODS/Syniti and related technologies)

You Role:

Go-to-Market Strategy:

• Develop and execute GTM strategies for SAP Data & Analytics offerings
• Identify high-growth areas (e.g., S/4HANA migrations, Data Governance, Datasphere adoption, BDC, AI/ML on SAP data)
• Collaborate with SAP alliance and marketing teams on campaigns, events, and solution launches
• Track market trends, competitor offerings, and customer needs to refine strategy

Pre-Sales & Solutioning:

• Lead pre-sales engagements including discovery, RFP responses, solution design, orals and client presentations
• Conduct client workshops and articulate value propositions across industries and SAP landscapes
• Design and propose end-to-end SAP Data & Analytics architectures leveraging BTP, Datasphere, SAC, HANA, MDG, BDC etc.
• AI in everything we do – must have experience in proposing AI-based solutions for the entire solution portfolio (ability to draw the solution architecture and estimate the staffing and cost)
• Create reusable solution accelerators, demos, and sales collateral with delivery teams

Sales Enablement:

• Support SAP sales and account teams with opportunity shaping and deal closure
• Build and manage a pipeline of opportunities and drive them through the sales lifecycle
• Educate internal teams on SAP data and analytics offerings and GTM playbooks

Thought Leadership:

• Represent the company in SAP events, webinars, and industry forums
• Publish blogs, whitepapers, and thought leadership content on data and analytics trends in SAP ecosystem
• Orchestrate solutions using AI

Required skills:

• 15+ years of experience in SAP ecosystem with deep expertise in Data & Analytics (either deep delivery experience of multiple global deployments or deep pre-sales experience)
• Strong knowledge of Data migration tools and methodology, Data Quality, SAP Datasphere, SAP BTP, SAC, MDG, SAP BDC and integration with non-SAP tools
• Strong knowledge of AI and how to design/deliver AI-native solutions in the Data and Analytics space
• Proven track record in pre-sales, GTM planning, and enterprise solutioning
• Experience working in or with consulting and services organizations
• Ability to engage C-level stakeholders with business and technical messaging
• Excellent communication, storytelling, and proposal writing skills
• Experience working with SAP alliance teams is a plus

The base compensation range for this role in the posted location is: $121,500 - $268,170

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

IBM Consulting is seeking an accomplished Data & Analytics Associate Partner to accelerate our growth within the Industrial & Communications sectors. This executive role is responsible for shaping client vision, cultivating senior executive relationships, and developing data-driven solutions that enable clients to successfully navigate complex transformation programs.

You will bring together deep industry expertise and IBM’s portfolio of data, analytics, and AI capabilities to help organizations modernize their data ecosystems—migrating from legacy platforms to modern hybrid cloud architectures—while adopting next-generation analytics, GenAI, and agentic AI to strengthen decision-making and deliver measurable business and financial outcomes.

This role is ideal for a seasoned leader who integrates industry depth, consulting excellence, and technical thought leadership, has a strong understanding of competitive market dynamics, and consistently delivers high-impact transformation at scale.

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• Expand IBM’s Data & Analytics presence by identifying new market opportunities, developing differentiated solutions, and building a strong pipeline.

  
  

• Engage senior client executives to understand strategic priorities and shape data transformation roadmaps aligned to their business and financial goals.

  
  

• Lead end-to-end sales cycles, including solution definition, proposal leadership, financial structuring, and contract negotiation.

  
  

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• Advise C-suite leaders on strategies to their data estate modernization, advanced analytics, GenAI, and agentic AI to drive business performance.

  
  

• Architect integrated solutions that include:

  
  

• Migration from legacy data platforms to modern cloud-based architectures

  
  

• Data engineering and Information governance

  
  

• Business intelligence and advanced analytics

  
  

• GenAI-powered and agentic AI-driven automation and decisioning

  
  

• Lead complex transformation programs from discovery through delivery, ensuring measurable outcomes and client satisfaction.

  
  

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• Oversee multi-disciplinary delivery teams to ensure high-quality, consistent execution across all program phases.

  
  

• Manage engagement financials, including forecasting, margin performance, and overall portfolio profitability.

  
  

• Align right client technologies, industry expertise, and global delivery capabilities to maximize client value.

  
  

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• Recruit, mentor, and grow top-tier consultants, architects, and data specialists.

  
  

• Build and scale capabilities in data modernization, cloud data engineering, analytics, GenAI, and emerging agentic AI techniques.

  
  

• Contribute to practice strategy, offering development, and capability growth across the global Data & Analytics team.

  
  

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• Stay ahead of sector and technology trends, including cloud modernization, GenAI, agentic system design, regulatory changes, and evolving competitive dynamics.

  
  

• Represent IBM at industry conferences, client events, webinars, and executive roundtables.

  
  

• Create original thought leadership—articles, perspectives, point-of-views—that positions IBM as a leading advisor in data and AI-driven transformation.

  
  

This position can be preformed anywhere in the US.

"Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs."

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• 12+ years of experience in consulting, data strategy, analytics, or digital transformation, with strong exposure to the Industrial or Communications sectors.

  
  

• Hands-on experience modernizing data ecosystems, including migrating from legacy on-premise platforms to modern cloud-native or hybrid cloud architectures.

  
  

• Deep expertise with major cloud platforms and their data/analytics stacks, including implementation experience with:

  
  

• AWS (e.g., Redshift, S3, Glue, EMR, Athena, Lake Formation, Bedrock, SageMaker)

  
  

• Microsoft Azure (e.g., Azure Data Lake, Synapse, Data Factory, Databricks on Azure, Fabric, Cognitive Services)

  
  

• Google Cloud Platform (e.g., BigQuery, Cloud Storage, Dataflow, Dataproc, Vertex AI)

  
  

• Experience designing and implementing end-to-end data pipelines, governance frameworks, and analytics solutions on one or more of these platforms.

  
  

• Strong understanding of GenAI architectures, LLM integration patterns, vector databases, retrieval-augmented generation (RAG), and emerging agentic AI frameworks.

  
  

• Proven track record of selling, structuring, and delivering large-scale data and AI transformation programs.

  
  

• Robust technical and functional expertise in data engineering, cloud data platforms, analytics, AI/ML, information management, and governance.

  
  

• Executive-level communication and presence, with demonstrated ability to influence senior stakeholders and convey complex topics through compelling narratives.

  
  

• Financial management experience, including engagement economics, forecasting, margin optimization, and portfolio profitability.

  
  

• Demonstrated leadership in building, scaling, and developing high-performing consulting and technical teams.

  
  

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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• Administer and operate Microsoft Purview Data Map and Data Catalog environments.
  
• Monitor platform health, scan execution, metadata ingestion, and lineage availability.
  
• Troubleshoot and resolve catalog, scan, and connectivity issues.
  
• Perform routine maintenance, configuration updates, and service optimizations.
  
• Coordinate incident resolution with internal engineering teams and Microsoft support as required.
  

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• Register, configure, and maintain data sources across Azure, M365, on?prem, and approved third?party platforms.
  
• Configure and schedule metadata scans for supported sources.
  
• Manage authentication for scans using managed identities, service principals, and Key Vault secrets.
  
• Monitor scan performance, failures, and coverage; take corrective action as needed.
  
• Optimize scan frequency and scope to balance cost, performance, and governance coverage.
  

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• Maintain and enforce enterprise metadata standards within the Purview Catalog.
  
• Manage business metadata, classifications, glossary terms, and custom attributes.
  
• Ensure metadata accuracy, completeness, and consistency across data assets.
  
• Support curation activities including asset certification and publishing.
  
• Resolve duplicate, incomplete, or stale catalog entries.
  

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• Enable and validate data lineage ingestion from supported data platforms.
  
• Monitor lineage completeness and visibility for critical data assets.
  
• Assist data consumers and stewards with lineage?based impact analysis.
  
• Escalate lineage gaps or tool limitations requiring architectural or engineering remediation.
  

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• Configure and manage Purview role?based access control (RBAC) within collections.
  
• Provision and maintain access for administrators, data curators, and data stewards.
  
• Enforce domain?based access controls and separation of duties.
  
• Integrate Purview access with Microsoft Entra ID.
  
• Support sensitivity labels and classification alignment with Microsoft Information Protection.
  

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• Support automated discovery of sensitive data (PII, PCI, PHI).
  
• Assist risk, audit, and compliance teams with catalog evidence and reporting.
  
• Validate scan coverage for regulated data domains.
  
• Support regulatory and audit initiatives (SOX, GLBA, NYDFS, GDPR, etc.).
  

• 
  
• Provide operational support to data producers, consumers, and data stewards.
  
• Respond to access requests, catalog issues, and usage questions.
  
• Maintain operational documentation, runbooks, and standard operating procedures.
  
• Support onboarding of new data domains following established governance patterns.
  
• Assist with training and adoption initiatives led by governance or architecture teams.
  

• 
  
• 5+ years experience supporting enterprise data platforms or governance tools and 4+ years hands?on MS Purview experience at enterprise scale.
  
• Hands?on experience administering Microsoft Purview Data Catalog.
  
• Strong understanding of metadata management, data classification, and lineage concepts.
  
• Working knowledge of Azure data services and enterprise data ecosystems.
  
• Experience managing access controls and identities using Microsoft Entra ID.
  
• Familiarity with regulated data environments and compliance requirements.
  
• Strong troubleshooting, operational support, and documentation skills.
  

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• Experience supporting Purview integrations with Synapse, Fabric, Databricks, Snowflake, or SQL Server.
  
• Exposure to financial services or other regulated industries.
  
• Experience with PowerShell, REST APIs, or basic automation for operational tasks.
  
• Prior experience supporting enterprise data governance or stewardship programs.
  

Title:Sr. Manager Data Governance

Location: Richardson, TX Hybrid

Duration: 6 months possibility of FTE conversion yes

JOB SUMMARY

This position incubates and establishes a leading-edge global Data Governance function to support business segments, corporate functions and the Digital & Technology stakeholders. The responsibility includes

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• Liaise directly with clients and account teams to provide strategic direction on implementation of data governance programs, best practices, adoption of standards, mast data management, and data quality improvement while leveraging leading-edge data governance tools and technology.
  
• Collaborate with and manage highly performing data governance and data management professionals that support occupier clients and account teams.
  
• Provide support on data strategy execution in the adoption of data products including enterprise data platform that provides game-changing analytics in the CRE industry.
  
• Serve as the data governance champion of strategic data products and supporting metadata and reference data.
  
• Implement and support data ownership and stewardship programs for stakeholders across the business to ensure that account teams adopt improved data governance and management practices.
  

ESSENTIAL DUTIES AND RESPONSIBILITIES

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• Participate in the strategy, planning, and execution for Enterprise Data Governance at, focusing on Building Operations & Experience (BOE) business segment. Ensure the company has urgency, sensitivity and thought leadership for competitive capabilities around data.
  
• Demonstrated leadership experience in a large, complex, global organization, including the ability to effectively work and communicate across organizational lines. Ensure business stakeholder understanding, alignment and commitment to the objectives of the data governance and management program(s). Be the champion and evangelist for data, the business value, and the potential innovations. Be the trusted advisor to senior leadership and peers.
  
• Demonstrated experience in building relationships and leading high-performing teams with top talents around the world. Build a high performance environment and execute a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/ values/ business strategy and managing succession and development planning for the team.
  
• Collaborate with partners across business segments/ business lines, regions and accounts to develop consistent data governance capabilities at all levels, influencing decisions relating to policy, practices, supporting technology, and talent development.
  
• Establish leading data management practices and shared services relating to data quality, data provisioning, metadata, lineage, reference data, issue management and change management.
  
• Implement data governance as commodity services that could be leveraged by various clients in different industries. Understand clients' appetite and risk culture in day-to-day support activities and decision-making.
  
• Establish account team data governance programs. Define data domains and implement business oversight via essential data governance organizations and RACI (i.e. central data governance function, Data Ownership and Stewardship Program, etc.). Establish data standards, policies and controls. Design and implement the framework, including associated processes, necessary to sustain a data control environment. Monitoring compliance with data policies and standards
  
• Establish account team and cross-account data quality framework necessary to enable data quality reporting, issue identification, remediation and tracking, ultimately ensuring trust and confidence in data across domains.
  
• Guide the client accounts to adopt the strategic data products including existing account migrations and new account transitions. Manage data to support and its clients' business intelligence and scale appropriately with business growth.
  
• Experience in leading and driving leading-edge data innovation initiatives including big data, cloud computing, IoT, data virtualization and federation, etc., is a plus.
  
• Create and implement strategic approaches, plans, timelines, preparation of business cases to ensure expedited handling of client data protection, and other data compliance and security requirements.
  
• Develop and implement metrics needed to monitor/ report on data governance and data management progress
  
• Develop communication approaches and change management strategies; determines presentation focus and emphasis and prepares board-level presentations.
  
• Performs other duties as assigned.
  

SUPERVISORY RESPONSIBILITIES

Manages the planning, organization, and controls for a major functional area or department. Position will be responsible for managing direct reports across the Americas region and working with peers across all regions, requiring flexibility in schedule. May also be responsible for matrix reports. This position requires subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years of related experience and/or training, including five years of experience at the management level.

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• 5 or more years of progressively responsible management positions in complex organizations required. Demonstrated success with high visibility projects, leaders in technology use and development, change management, budget and business case development and staff development.
  
• 5 or more years of related experience in related industry; commercial real estate management preferred.
  
• 7 or more years of data management related experience such as data analysis, data governance, enterprise information management, data modeling, and data quality management. analytics experience desired, i.e., data visualization, data analytics, data mining, business intelligence, etc.
  
• Candidates must have experience working in large organizations with geographically dispersed teams and complex technical environments.
  
• Experience in dealing with internal and external customers, service providers and vendors. Must be able to manage competing priorities. Needs to be resilient; resolving conflicts quickly to achieve desired business results.
  
  

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• Bachelor's degree in business administration, Information Management, MIS, Business Intelligence and Data Science, Library Science, Computer Science or related fields; advanced degree preferred.
  

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

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• Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
  
• Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space
  
• Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
  
• Excellent collaboration, influence and leadership skills. Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
  
• Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
  

FINANCIAL KNOWLEDGE

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• Requires basic knowledge of financial terms and principles.
  
• Participates in complex financial/business analysis and report reviews prepared peers or leaders.
  
• Manages to and oversees department budget.
  

REASONING ABILITY

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• Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
  
  • 
    
  • Understanding of global organizational design and the ability to shape and drive large-scale, cross-functional programs around people, technology, processes, and tools.
    
  • Demonstrated ability to balance long-term strategy with quick wins.
    
  • Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance
    
  • Excellent managerial skills; collaborative, imaginative, resourceful, reliable, technically savvy.
    
  • Superior analytical and creative problem-solving skills. Demonstrated successes in data analysis, drawing conclusions and improvement. Apply listening and consultative skills to understand business needs; be able to interpret requirements, identify impacts and analyze problems to determine impacts to business processes across the organization.
    
  • Ability to work well under deadlines, ability to work in a multi-tasking production environment to make good judgments about competing priorities.
    
  • Ability to tell a story to explain or sell a concept.
    
  
  
  

OTHER SKILLS and/or ABILITIES

• 
  
• Utilizes an entrepreneurial approach and develops innovative solutions.
  
• Ability to write business cases, process maps, presentation materials and articles using distinctive style.
  
• Ability to make effective and persuasive presentations on complex topics across various levels of leadership
  
• Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
  
• Ability to use strong conceptual and analytical skills to generate insights and recommendations.
  
• Demonstrated information management and quantitative skills, including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions with enterprise strategic priorities.
  
• Experience managing small to mid-size teams and delivering results.
  
• Thorough knowledge of cutting-edge data management tools, industry advances, etc.
  
• Superior project management/ consulting and leadership skills. Demonstrated ability to facilitate complex, mission critical projects and to develop, participate in and guide multi-disciplinary work teams. Manage task timelines and deliverable schedules and share concerns about deliverables, timelines, and issues with Data Governance services or deliverables.
  
• Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
  
• Advanced understanding of data quality management. Knowledge of data governance and how it impacts business processes.
  
• Knowledge of master data management in a global environment, including data lifecycle and maintenance processes.
  
• Skills in MS Visio, Word and PowerPoint is a plus.
  
• Experience with reference data management tools at including Collibra, MS Excel, SQL query, etc., is a plus.
  
• Software development lifecycle knowledge, with background in agile philosophies and
  

Collectiv is seeking a dynamic, results-driven Business Development Executive with a growth mindset and a hunter mentality to drive new business in a complex consulting environment. This role requires a proven track record in selling Microsoft Data & AI solutions, including Microsoft Fabric, Power BI, Azure, Databricks, Copilot, and AI-driven technologies.

Are you passionate about leveraging Data & AI to drive business transformation? At Collectiv, we empower organizations to unlock the full potential of Microsoft's Data & AI ecosystem. As part of our team, you'll build strong client relationships, drive strategic growth, and sell impactful solutions that shape the future of data-driven decision-making.

• Experience selling Microsoft Data & AI consulting services is required.
• Proven success in selling consulting engagements related to Microsoft Fabric, Power BI, Azure, Databricks, Copilot, and AI/ML solutions is required.
• Proven track record as a proactive business developer, excelling in identifying and closing net-new opportunities in a competitive market is required.
• Ability to act as a trusted advisor, addressing complex business challenges with data strategy, analytics, and AI-driven solutions.
• Experience selling at the C-suite level, driving strategic business transformation.
• Growth mindset, with a focus on overcoming obstacles, executing high impact initiatives, and delivering tangible business outcomes.

• You are a proactive dealmaker who excels at identifying and closing high-value opportunities in the Data & AI space.
• You are a self-motivated, strategic thinker who thrives in complex sales cycles and consultative engagements.
• You bring energy, collaboration, and perseverance, navigating challenges to drive successful outcomes.
• You have exceptional interpersonal skills, building trusted relationships with clients, partners, and internal teams.
• You anticipate challenges and address objections with a solutions-oriented, consultative approach.
• You are a persuasive communicator and influencer, effectively aligning technology solutions with business needs.

• Specialize in Microsoft Data & AI solutions, including Microsoft Fabric, Power BI, Azure, and AI-driven technologies.
• Identify, develop, and close high-impact data transformation opportunities, managing the entire sales lifecycle.
• Drive revenue growth by cultivating strong relationships with enterprise and mid-market clients.
• Partner closely with Microsoft teams and ecosystem collaborators, leveraging co-sell opportunities and joint go-to-market strategies.
• Build and maintain a strong sales pipeline, ensuring consistent and sustainable business expansion.
• Stay ahead of market trends, competitive landscapes, and emerging Microsoft Data & AI advancements to offer informed solutions.
• Work in collaboration with Collectiv's consulting and delivery teams, ensuring smooth transitions from sales to execution for client success.

Join Collectiv for a rewarding career in a fully remote work environment with quarterly in person team experiences and a competitive compensation. We provide a clear growth trajectory with professional development opportunities and a top-shelf benefits package. Enjoy unlimited time off and 100% covered health insurance, encompassing medical, dental, and vision plans for you and your family. Our comprehensive offerings, from a competitive 401(k) with a 4% match to educational assistance, tech stipend, and discounts on various goods and services, demonstrate our commitment to your well-being and success. At Collectiv, your career thrives with a perfect blend of remote flexibility, growth potential, and unparalleled benefits prioritizing your financial, physical, and emotional well-being.

Collectiv is the leading boutique consulting and strategy firm specializing in Analytics, Planning and AI with Power BI and the Microsoft Data Stack.

Our mission at Collectiv is simple: We help enterprises make better decisions.

Our Core Values:

Growth Mindset Bring solutions, not problems.

Excel with Humility Be humbly brilliant.

Communicate Actively and Empathically Listen, ask, understand, help.

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About the Role

Impact you will make

The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.

Regional Customer Success Leader

What You Will Do

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• Report to the SVP, Growth and lead a regional team of Customer Success Directors
  
  
• Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
  
  
• Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
  
  
• Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
  
  
• Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
  
  
• Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
  
  
• Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
  
  
• Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
  
  
• Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
  
  
• Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
  
  

What You Will Bring

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• 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
  
  
• 5+ years of leadership experience managing and developing regional or national customer success teams.
  
  
• Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
  
  
• Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
  
  
• Experience in account strategy, KPI management, and operational execution.
  
  
• Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
  
  
• Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
  
  
• Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
  
  
• Bachelor's degree required; MBA or advanced degree preferred.
  
  
• Travel required: up to 50%.
  
  

What We Would Like to See

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• Prior experience with revenue cycle SAAS technology and service solutions
  
  
• Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
  
  
• Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
  
  
• Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

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• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $100,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

• The Director of BI and Data Services will be primarily managing Power BI and Epic Cogito. Preferred candidates would reside in Oregon with the ability to come onsite.

• We are open to considering candidates remote out of state in which we can employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin

JOB SUMMARY/PURPOSE

• Oversees the design, implementation, and maintenance work of business intelligence, analytics, and data architecture managers. Responsible for the strategic leadership and direction of data architecture and business intelligence strategies to meet the data needs of the organization. Ensures system standards and compatibility with SHS information systems architecture, tools, policies, and procedures. Ensures that data initiatives align with organizational objectives and data governance policies and procedures. Responsible for budgeting of IS Business Intelligence and Data Services department, ensuring resources are allocated efficiently and cost-effectively to support the organization's goals. Leads maturation of Samaritan Health Services as a data driven, data literate health system, working with clinicians, business stakeholders, researchers, informaticists, IS colleagues, and others. Creates a culture of teaching, mentoring and professional development across the system. Maintains consultative, trusted-advisor relationships with stakeholders.

DEPARTMENT DESCRIPTION

• Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Business Intelligence and Data Services department provides comprehensive data support as a centralized resource for the organization. Services include data integration and warehousing, analytic reporting, business intelligence solutions, statistical data analysis, and data science solutions.

EXPERIENCE/EDUCATION/QUALIFICATIONS

• Bachelor's degree required (preferably in an Information Systems related field). An advanced degree in information systems, mathematics, statistics, analytics, engineering or a related field preferred.
• Eight (8) years professional and/or leadership experience in data analytics/business intelligence/data science required.
• Five (5) years experience in the management of technical resources required.
• Two (2) years experience in business intelligence/data science delivery required.
• Project management and continuous process improvement experience required.
• Experience with Epic Cogito strongly preffered.
• Experience in multiple data-related technologies required.
• Project management certifications preferred.
• Experience providing advanced business intelligence and data science solutions in a healthcare setting preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
• Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
• Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
• Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.