Hyatt Jobs in Usa
78 positions found
H
Food & Beverage Attendant
✦ New
Salary not disclosed
Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Food & Beverage Attendant at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Shift: 1st/2nd; must be available to work weekends and holidays Site Specific Perks Free On-Site Parking Free Golf Discounted meals Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Monthly phone stipend As a Food & Beverage Attendant, a typical day will include: Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Preparing and serving coffee, beverages, and other prepared foods.
Prepares food and beverages according to guest orders, including customizations and substituted items.
Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
Checks in with guests to ensure satisfaction with each food course and/or beverage.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Food & Beverage Attendant at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Specific job duties may differ by property, size of team, or facility.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Food & Beverage Attendant at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Shift: 1st/2nd; must be available to work weekends and holidays Site Specific Perks Free On-Site Parking Free Golf Discounted meals Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Monthly phone stipend As a Food & Beverage Attendant, a typical day will include: Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Preparing and serving coffee, beverages, and other prepared foods.
Prepares food and beverages according to guest orders, including customizations and substituted items.
Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
Checks in with guests to ensure satisfaction with each food course and/or beverage.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Food & Beverage Attendant at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Specific job duties may differ by property, size of team, or facility.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
Night Auditor
✦ New
Salary not disclosed
Job Summary
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7:30am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
Education & Experience
- At least 1 year of progressive experience in a hotel or a related field required.
- High School diploma or equivalent required.
- College course work in related field helpful.
- Previous supervisory responsibility preferred.
- Must be able to work independently and with minimal supervision.
- Knowledge of Accounting Principles.
- Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
- Must be proficient in Windows operating systems, company approved spreadsheets and word processing.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be able to work in a self-managed environment.
- Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests.
- Must maintain composure and objectivity under pressure.
Requirements
Job Duties & Functions
- Approach all encounters with guests and associates in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maintain a friendly and warm demeanor at all times.
- Initiate and complete the End of Day process.
- Run all reports as required for Food and Beverage audit.
- Complete the Night Audit checklist for computer procedures daily.
- Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.).
- Maintain cashiering responsibilities as per Front Office procedures according to hotel standards.
- Maintain Front Office computer system operation according to the hotels standards.
- Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
- Follow up to ensure periodic checks by the Security are made of building and guest corridors to ensure all areas are locked and secured (property specific)
- Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
- Follow safety and emergency procedures according to hotel standards.
- Maintain proper record keeping (i.e., log books, etc.) according to hotel standards.
- Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills.
- Maintain radio contact with other associates during entire shift.
- Have a working knowledge of security procedures.
- Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
- Prepare and distribute the Daily Flash Report as needed.
- Transfer the master or house accounts as necessary.
- Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s.
- Train any new Night Auditors as requested by management.
- Run morning reports according to Avion Hospitality procedures.
- Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.
- Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)
- Handle items for “Lost and Found” according to the standard.
- Complete any reports as requested by management in a timely manner.
- Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary).
- As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests.
- Attend meetings as required by management.
- Perform any other duties as requested by the Guest Services Manager or any other member of management.
H
Project Estimator
✦ New
Salary not disclosed
Own the Numbers. Drive the Win. Build the Experience.
Who You Ar
eYou’re driven, analytical, and resourceful in a fast-paced environment where precision and speed matter. Whether you’re early in your estimating career or a seasoned pro managing complex scopes, you take pride in building accurate, competitive estimates that set projects—and your team—up for success
.
You’re not just an estimator—you’re a closer. You help secure the win by understanding client needs, building trust, and positioning projects for long-term success. You thrive on relationships as much as results, and you see every bid as an opportunity to influence the trajectory of new busines
s.
You may
- be:A Junior Estimator learning to master takeoffs, scopes, and cost breakdowns, hungry to grow and learn from the be
- st.Or an Experienced Estimator leading pre-construction efforts, managing multi-million-dollar scopes, and driving profitability from concept through hando
ff.
Either way—you’re strategic, competitive, and ready to make an imp
act.
Who W
e AreHotel Rehabs is a boutique general contractor transforming iconic hospitality brands—Hilton, Marriott, Hyatt, and IHG. Recognized as one of Inc. 5000’s Fastest Growing Private Companies, we’re a high-energy team of experts driven to deliver quality projects on time, on budget, and above expectat
ions.
We take pri
- de in:Our commitment to excellence in every
- detailOur fast-paced, collaborative envir
- onmentOur focus on relationships, ownership, and inno
vation
What Yo
u’ll DoThis role blends estimating expertise with business development impact. As part of the Estimating team, you’ll lead opportunities from first introduction to project handoff with construction, playing a key role in both preparing successful estimates, winning work, and building relationships that drive
growth.
Depending on your experience level, your day-to-day may
include:
Pre-Construction & E
- stimatingDevelop detailed and competitive estimates ranging from $100K to $5M+
- in scope.Perform digital takeoffs, analyze drawings, and clarify scopes with vendors and subcon
- tractors.Identify cost efficiencies, risks, and solutions early in the
- process.Manage budgets, proposals, and buyout phases to maintain profitability and
accuracy.
Client Development & Relationshi
- p BuildingServe as a trusted partner to clients through the estimating and pre-constructi
- on phases.Collaborate directly with ownership groups to align budgets, timelines,
- and scope.Support sales efforts by presenting estimates, leading pre-construction meetings, and ensuring client sat
- isfaction.Represent Hotel Rehabs at meetings, site visits, and project kickoffs—helping secure new and repeat
business.
Collaboration & Process
- ExcellencePartner closely with internal Design, internal Purchasing, and Construc
- tion teams.Contribute to improving internal estimating tools, cost databases, and team best
practices.
Wh
at You BringYour experience may vary depending on level, but we’re
- looking for:1–6 years of experience in estimating, pre-construction, or related construction roles (GC or subcontractor
- preferred).Bachelor’s degree in Construction Management, Engineering, Architecture, Finance, or Business, or equivalent
- experience.Proficiency in Microsoft 365 and familiarity with estimating/project manageme
- nt software.Strong analytical, problem-solving, and communica
- tion skills.Ability to manage multiple priorities, meet deadlines, and work cross-f
- unctionally.Willingness to travel up to 10% - 15% for site visits and clie
nt meetings.
Why Join
- Hotel RehabsOwnership and Impact: Be part of a team where your expertise drives new business and pro
- ject success.Growth Potential: Clear advancement path, from Junior Estimator to Senior leadership within Pre-
- Construction.Comprehensive Benefits: Medical, dental, vision, 401(k) with company match, life/disability insurance, FSA/HSA options, TSA Pre r
- eimbursement.Culture of Excellence: A collaborative, competitive, and respectful environment that rew
- ards results.Flexibility: Hybrid or remote options available; preference for candidates near Chicag
o or Phoenix.
If you’re ready to own your role, drive results, and help build the future of hospitality renovation—apply anytime. We’re always looking for strong talent to join our pre-cons
truction team.Make an Impact. Grow Your Career. Redefin
e Hospitality.
Reflected below is the base salary range offered for this position. Actual salaries may vary depending on factors including but not limited to skills and experience. The range listed just one component of the compensation package offered to candidates. Decisions will be made on a case
- -by-case basis.Compensation range: $70
H
Engineer II
🏢 Hyatt vacation Ownership
Salary not disclosed
Hourly Rate: $28.50 HVO Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Maintenance Technician II at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks As a Maintenance Technician II, a typical day will include: Performs mid-level repairs as assigned.
Responds and attends to guest repair requests.
Performs preventive maintenance tasks as assigned.
Communicates with guests/Owners to resolve maintenance issues.
Performs general engineering-related inventory duties.
Participate in regular training for safety, technical knowledge, and career development as applicable.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Maintenance Technician II at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Maintenance Technician II at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks As a Maintenance Technician II, a typical day will include: Performs mid-level repairs as assigned.
Responds and attends to guest repair requests.
Performs preventive maintenance tasks as assigned.
Communicates with guests/Owners to resolve maintenance issues.
Performs general engineering-related inventory duties.
Participate in regular training for safety, technical knowledge, and career development as applicable.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Maintenance Technician II at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
Trial Ownership Sales Representative (*Up to $2k Sign-on Bonus)
🏢 Hyatt vacation Ownership
Salary not disclosed
This is an in-person role located in Branson, Missouri Please note, this production-based position receives an hourly base + commission and bonuses offered.
Up to $2K Sign-On Bonus Potential
* Up to $2,000 sign-on bonus potential with 1 year of Timeshare Experience $1,000 paid after training, $1,000 paid after six months of employment Up to $1,000 sign-on bonus potential with no Timeshare Experience $500 paid after training, $500 paid after six months of employment Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing Encore, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing Encore, a typical day will include: Engage with guests and potential Owners while providing elevated customer service.
Offer specially priced trial membership packages.
Effectively communicate the benefits of trial ownership and special offers.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Guest Experience and Company Standards: Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing Encore: Available to work a flexible schedule to include weekends and holidays.
A Real Estate License may be required at some locations depending on state laws.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Up to $2K Sign-On Bonus Potential
* Up to $2,000 sign-on bonus potential with 1 year of Timeshare Experience $1,000 paid after training, $1,000 paid after six months of employment Up to $1,000 sign-on bonus potential with no Timeshare Experience $500 paid after training, $500 paid after six months of employment Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing Encore, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing Encore, a typical day will include: Engage with guests and potential Owners while providing elevated customer service.
Offer specially priced trial membership packages.
Effectively communicate the benefits of trial ownership and special offers.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Guest Experience and Company Standards: Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing Encore: Available to work a flexible schedule to include weekends and holidays.
A Real Estate License may be required at some locations depending on state laws.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
A
Assistant Banquet Manager
Salary not disclosed
The Assistant Event Services Manager will be responsible for managing banquet events at the hotel. This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests.
What you can expect from Hyatt: Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including medical health care (after 30 days), free colleague meals during shifts, paid holidays, vacation and sick leave, paid Family Bonding time, discounted and complimentary rooms at Hyatt’s across the globe and much more!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
H
Executive Chef
🏢 Hyatt
Salary not disclosed
Hyatt Regency Cleveland
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the hotel Executive Committee, the Executive Chef is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.
The Executive Chef will be responsible for kitchen operations including menu planning, provisioning, food preparation, and sanitation. This position directs the training of culinary staff and other kitchen workers engaged in preparing and cooking foods to ensure an efficient and profitable food service. The position demands creativity on a daily basis, excellent communication skills, and the ability to maintain the highest of culinary standards. The Executive Chef works well under pressure, is organized, flexible, self-motivated and is willing to work long hours.
Duties include:
- Experience training food prep employees
- Ability to instill safety and sanitation habits in all employees.
- Teach employees the importance of consistency in preparation and presentation
- Thorough knowledge of food handling and preparation techniques
- Ensure that level of quality, portion control, and plate presentation is adhered to consistently
- Coach and counsel employees to reflect Hyatt service standards and procedures
Qualifications
- Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
- 6 years or more of progressive hotel culinary experience (typically with Hyatt)
- With opening hotels, previous hotel pre-opening experience preferred
- Service oriented style with professional presentations skills
- At least 4 years experience in a senior role in a culinary environment
- Proven leadership skills
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume property, effective communicator, effective in providing exceptional customer service and associate relations, and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect Hyatt Service Standards and Procedures
Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland’s central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties.
Here are a few reasons why you should join our Hyatt Regency Cleveland Family!
General Perks:
- An entry to the Hyatt Family, a place where we care for people so they can be their best
- 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire.
- 50% off at 1890 Restaurant
- 25% off at Marengo Spa
- Affordable Medical, Dental and Vision Coverage after 30 days of employment
- Paid Holidays, Sick Days and Vacation Days
- Connect with thousands of National and Local Partners for Various Discounts
- Located near RTA stops and pick ups
- Discounted Parking Passes
Wellbeing:
“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”
- To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
- Hotel gym access
- Affordable Medical, Dental and Vision Coverage after 30 days of employment
Development:
- With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
- Regular Check-In Conversations with Managers to discuss personal career goals
- A wide range of development tools through the Hyatt Learning
- Education assistance of up to $1,000 per year toward personal growth and development
Diversity:
“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”
- The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ+Equality in 2022, for the 18th consecutive year
- Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others
- When we say people, we are including everyone from every perspective around the world. There are no exclusions by color, gender, race, religion, sexual orientation, sexual identity, disability or any other demographic
Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Are WE what YOU are looking for?
If the answer is YES, then please click the link and apply!
H
Activities Manager
🏢 Hyatt vacation Ownership
Salary not disclosed
Hourly Rate: $30.29 Pay Range: $63,000-$66,000 This position is a Non-Exempt Management position and will be paid an hourly rate with overtime paid in accordance with state and federal law.
Driving is required for this position; screening will be required.
JOB SUMMARY Responsible for staffing and training for Activities and Concierge Departments.
Ensures staff is knowledgeable regarding property facilities and daily events.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.
OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.
CORE WORK ACTIVITIES Managing Activities Team Ensures staff is trained on all brand standard operating procedures.
Administers and ensures employee adherence to corporate and local SOPs.
Strives to meet the five goals of the property (e.g., guest satisfaction, profitability, sanitation, job safety, employee satisfaction).
Demonstrates knowledge and proficiency in all safety and emergency procedures.
Demonstrates knowledge and proficiency in the brand's accident prevention policy.
Demonstrates extensive knowledge of resort property, resort staff, and resort services including kitchen, food, beverage and controllable store rooms, golf, tennis, spa and front desk operations.
Fosters teamwork and communication among different departments.
Developing, Coordinating, and Managing Property Events Maintains most up-to-date knowledge of daily events and locations, property facilities and hours of operation, points of interest and directions to points of interest.
Monitors and directs concierge, boats, Kids Klub, and guest experience.
Creates, organizes and implements activities for all age ranges.
Acts as a liaison between resort outlets/activities and guests, including dissemination of accurate information.
Ensures clean, well stocked and organized work areas including concierge, hospitality desk, resort activities desk, information desk, resort activities office and front office storeroom.
Managing Departmental Budgets Manages wages and controllable expenses within budgeted guidelines.
Monitors and controls all expenses with requisition sheets, purchase orders, purchase log, invoices, and C-7s.
Manages the department's budget in the areas of man hours and wages.
Reads and comprehends operating statements and budget worksheets.
Conducting Human Resources Activities Provides constructive coaching and counseling to employees.
Supports the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.
Manages group or interpersonal conflict situations effectively.
Develops and manages hourly employees.
Ensuring Exceptional Customer Service Provides excellent customer service.
Determines guest's needs, and strives to meet these needs.
Handles guest problems and complaints effectively.
#LI-CW1 Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Driving is required for this position; screening will be required.
JOB SUMMARY Responsible for staffing and training for Activities and Concierge Departments.
Ensures staff is knowledgeable regarding property facilities and daily events.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.
OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.
CORE WORK ACTIVITIES Managing Activities Team Ensures staff is trained on all brand standard operating procedures.
Administers and ensures employee adherence to corporate and local SOPs.
Strives to meet the five goals of the property (e.g., guest satisfaction, profitability, sanitation, job safety, employee satisfaction).
Demonstrates knowledge and proficiency in all safety and emergency procedures.
Demonstrates knowledge and proficiency in the brand's accident prevention policy.
Demonstrates extensive knowledge of resort property, resort staff, and resort services including kitchen, food, beverage and controllable store rooms, golf, tennis, spa and front desk operations.
Fosters teamwork and communication among different departments.
Developing, Coordinating, and Managing Property Events Maintains most up-to-date knowledge of daily events and locations, property facilities and hours of operation, points of interest and directions to points of interest.
Monitors and directs concierge, boats, Kids Klub, and guest experience.
Creates, organizes and implements activities for all age ranges.
Acts as a liaison between resort outlets/activities and guests, including dissemination of accurate information.
Ensures clean, well stocked and organized work areas including concierge, hospitality desk, resort activities desk, information desk, resort activities office and front office storeroom.
Managing Departmental Budgets Manages wages and controllable expenses within budgeted guidelines.
Monitors and controls all expenses with requisition sheets, purchase orders, purchase log, invoices, and C-7s.
Manages the department's budget in the areas of man hours and wages.
Reads and comprehends operating statements and budget worksheets.
Conducting Human Resources Activities Provides constructive coaching and counseling to employees.
Supports the development, training, and mentoring of employees.
Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
Motivates and provides a work environment in which employees are productive.
Listens and responds to employee's needs.
Manages group or interpersonal conflict situations effectively.
Develops and manages hourly employees.
Ensuring Exceptional Customer Service Provides excellent customer service.
Determines guest's needs, and strives to meet these needs.
Handles guest problems and complaints effectively.
#LI-CW1 Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
Marketing Coordinator In-House
🏢 Hyatt vacation Ownership
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities ($16.90 plus commission) As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities ($16.90 plus commission) As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
Kids Club Attendant - Seasonal
🏢 Hyatt vacation Ownership
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Hourly rate $20.05 As a Specialist Sales Front Desk- Childcare, a typical day will include: Observes activity in the child-care facility and responds appropriately in accordance with local operating procedures in the event of an emergency.
Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Specialist Sales Front Desk- Childcare: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule including weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities Hourly rate $20.05 As a Specialist Sales Front Desk- Childcare, a typical day will include: Observes activity in the child-care facility and responds appropriately in accordance with local operating procedures in the event of an emergency.
Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Specialist Sales Front Desk- Childcare: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule including weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
M
AVP Global Tax - Mergers & Acquisitions
Salary not disclosed
Relocation Assistance Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi‑year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer‑service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high‑quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Job Summary Based at the Marriott Vacations Worldwide Corporate Office in Orlando, FL and reporting to the Vice President, Global Tax – Global Planning & Projects, the Associate Vice President (AVP), Global Tax – Mergers and Acquisitions (M&A) serves as a strategic leader on MVW’s income tax team by overseeing all tax aspects of MVW’s global mergers and acquisitions, business development initiatives, and legal entity structuring to support MVW’s continued international strategic business growth initiatives.
The AVP Global Tax – M&A builds trust based relationships with all stakeholders by influencing MVW’s senior leaders and external partners in support of achieving appropriate tax strategies.
Primary responsibilities include partnering with senior business leaders to define business requirements, leading internal teams and external advisors to structure complex M&A transactions, streamlining MVW’s global legal entity framework, and establishing consistent, scalable tax models, and post-merger integration tax planning across all jurisdictions where MVW operates across the Enterprise.
Collaboration with cross-functional leaders is essential to ensure tax considerations are seamlessly integrated into strategic decisions, transactions, and operational plans.
Success in this role requires deep technical tax expertise, exceptional commercial acumen, and the ability to balance opportunity with intelligent risk management.
Objectives & Key Results Cross‑Functional Project Leadership: Leads end‑to‑end tax workstreams in collaboration with Business Development, Legal, Treasury and Finance & Accounting.
KPI: Delivers sign off from all stakeholders on workstream milestones on or ahead of schedule for M&A projects.
Technical Structuring Excellence: Drives tax‑efficient structuring for all M&A transactions, ensuring deliverables are completed on time and contain no material technical errors.
KPI: Reduces post‑close tax adjustments attributable to structuring to less than 5%.
Strategic Value Creation: Identifies and quantifies tax‑related value drivers.
KPI: Demonstrates measurable tax value creation in more than 80% of M&A transactions, e.g., preserves NOLs, optimizes tax basis, integrates efficiencies.
Risk Management & Governance: Ensures proper diligence documentation, creates step plans for each project, completes internal reviews, and considers ASC 740/FIN 48 implications for every deal.
KPI: Zero financial audit findings or internal control deficiencies related to M&A tax processes.
Working Relationships Chief Financial Officer Global Tax Team Finance & Accounting Legal Counsel Internal Audit Treasury Procurement & Sourcing Risk Management Human Resources External Tax Advisors Specific Expected Contributions Leads tax structuring of complex domestic and cross-border transactions, e.g., acquisitions, joint ventures, partnerships, dispositions, and reorganizations, ensuring solutions are tax-efficient, commercially sound, and supportive of a seamless customer experience.
Demonstrates agility in adapting structures to changing deal dynamics and evolving business priorities.
Serves as a visible and engaged communicator within the Global Tax team and across the MVW Enterprise by initiating timely, clear, and comprehensive updates on deal structures, reviewing tax considerations, risks, and decisions.
Facilitates alignment among MVW Corporate COEs, e.g., Finance, Legal, Resort Operations, Marketing & Sales, Commercial Services, etc., and external tax auditors to ensure intended tax outcomes are accurately reflected in financial results and fully supported for audit and compliance purposes.
Designs, develops, and implements a standardized, tax-efficient global legal entity framework, streamlining MVW’s footprint to reduce complexity and cost in partnership with Legal.
Acts as the strategic gatekeeper for the Tax function for all new entity formations, restructurings, and geographic expansions, ensuring compliance with jurisdictional requirements and long-term scalability.
Directs selection, engagement, and manages performance of external tax advisors involved in M&A and business (re-)structuring projects.
Ensures delivery of high-quality, technically accurate, and timely work products, while managing budgets and ensuring alignment with MVW’s business integrity and ethical policies.
Champions forward-looking, innovative strategies to enhance MVW’s global tax efficiency across transactions and operations.
Balances cost optimization with prudent risk management, factoring in reputational considerations, potential audit exposure, and evolving global tax legislation.
Drives continuous improvement in M&A tax processes and technology adoption.
Establishes Key Performance Indicators (KPIs) for transaction tax outcomes and regularly reports results to senior business leaders.
Candidate Profile Education Bachelor’s degree in Accounting, Business Administration, or similar discipline required.
Advanced degree in Tax, Accounting, MBA, Juris Doctorate, or equivalent required.
Certifications Preferred CPA or BAR membership Experience At least 10 years of progressive experience with significant time spent supporting complex multi-national business lines.
At least three years of leadership experience managing a team.
Proven track record leading tax aspects of large-scale M&A transactions, corporate restructurings, and cross-border entity planning.
Proven experience defining and leading large-scale projects with multiple stakeholders.
Deep technical knowledge across federal, state/local, and international corporate tax.
Demonstrated ability to lead in high-pressure, service-intensive, and deadline-driven environments.
Experience in timeshare, real estate development, or hospitality preferred; high-value service industries preferred.
Experience in a multi-national, matrix structured organization preferred.
Skills & Attributes Strategic Vision – Provides forward-looking and hands-on tax leadership aligned with corporate growth strategies.
Team Leadership – Inspires, develops, and retains top talent in a high-performing culture.
Commercial & Technical Acumen – Combines deep technical expertise with practical, business-oriented thinking.
Results Orientation – Demonstrates agility, persistence, and a bias for execution in complex, dynamic environments.
Executive Communication – Capable of representing Tax in board-level discussions and communicating complex concepts to senior leadership.
Influence – Skilled in building consensus and fostering cross-functional relationships.
Integrity & Governance – Maintains the highest ethical standards and commitment to compliance, ensuring a principled approach to all responsibilities.
Change Management – Able to identify all stakeholders, develop appropriate communications plans, and oversee training requirements to drive organizational transformation initiatives that adapt to evolving business needs.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi‑year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer‑service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high‑quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Job Summary Based at the Marriott Vacations Worldwide Corporate Office in Orlando, FL and reporting to the Vice President, Global Tax – Global Planning & Projects, the Associate Vice President (AVP), Global Tax – Mergers and Acquisitions (M&A) serves as a strategic leader on MVW’s income tax team by overseeing all tax aspects of MVW’s global mergers and acquisitions, business development initiatives, and legal entity structuring to support MVW’s continued international strategic business growth initiatives.
The AVP Global Tax – M&A builds trust based relationships with all stakeholders by influencing MVW’s senior leaders and external partners in support of achieving appropriate tax strategies.
Primary responsibilities include partnering with senior business leaders to define business requirements, leading internal teams and external advisors to structure complex M&A transactions, streamlining MVW’s global legal entity framework, and establishing consistent, scalable tax models, and post-merger integration tax planning across all jurisdictions where MVW operates across the Enterprise.
Collaboration with cross-functional leaders is essential to ensure tax considerations are seamlessly integrated into strategic decisions, transactions, and operational plans.
Success in this role requires deep technical tax expertise, exceptional commercial acumen, and the ability to balance opportunity with intelligent risk management.
Objectives & Key Results Cross‑Functional Project Leadership: Leads end‑to‑end tax workstreams in collaboration with Business Development, Legal, Treasury and Finance & Accounting.
KPI: Delivers sign off from all stakeholders on workstream milestones on or ahead of schedule for M&A projects.
Technical Structuring Excellence: Drives tax‑efficient structuring for all M&A transactions, ensuring deliverables are completed on time and contain no material technical errors.
KPI: Reduces post‑close tax adjustments attributable to structuring to less than 5%.
Strategic Value Creation: Identifies and quantifies tax‑related value drivers.
KPI: Demonstrates measurable tax value creation in more than 80% of M&A transactions, e.g., preserves NOLs, optimizes tax basis, integrates efficiencies.
Risk Management & Governance: Ensures proper diligence documentation, creates step plans for each project, completes internal reviews, and considers ASC 740/FIN 48 implications for every deal.
KPI: Zero financial audit findings or internal control deficiencies related to M&A tax processes.
Working Relationships Chief Financial Officer Global Tax Team Finance & Accounting Legal Counsel Internal Audit Treasury Procurement & Sourcing Risk Management Human Resources External Tax Advisors Specific Expected Contributions Leads tax structuring of complex domestic and cross-border transactions, e.g., acquisitions, joint ventures, partnerships, dispositions, and reorganizations, ensuring solutions are tax-efficient, commercially sound, and supportive of a seamless customer experience.
Demonstrates agility in adapting structures to changing deal dynamics and evolving business priorities.
Serves as a visible and engaged communicator within the Global Tax team and across the MVW Enterprise by initiating timely, clear, and comprehensive updates on deal structures, reviewing tax considerations, risks, and decisions.
Facilitates alignment among MVW Corporate COEs, e.g., Finance, Legal, Resort Operations, Marketing & Sales, Commercial Services, etc., and external tax auditors to ensure intended tax outcomes are accurately reflected in financial results and fully supported for audit and compliance purposes.
Designs, develops, and implements a standardized, tax-efficient global legal entity framework, streamlining MVW’s footprint to reduce complexity and cost in partnership with Legal.
Acts as the strategic gatekeeper for the Tax function for all new entity formations, restructurings, and geographic expansions, ensuring compliance with jurisdictional requirements and long-term scalability.
Directs selection, engagement, and manages performance of external tax advisors involved in M&A and business (re-)structuring projects.
Ensures delivery of high-quality, technically accurate, and timely work products, while managing budgets and ensuring alignment with MVW’s business integrity and ethical policies.
Champions forward-looking, innovative strategies to enhance MVW’s global tax efficiency across transactions and operations.
Balances cost optimization with prudent risk management, factoring in reputational considerations, potential audit exposure, and evolving global tax legislation.
Drives continuous improvement in M&A tax processes and technology adoption.
Establishes Key Performance Indicators (KPIs) for transaction tax outcomes and regularly reports results to senior business leaders.
Candidate Profile Education Bachelor’s degree in Accounting, Business Administration, or similar discipline required.
Advanced degree in Tax, Accounting, MBA, Juris Doctorate, or equivalent required.
Certifications Preferred CPA or BAR membership Experience At least 10 years of progressive experience with significant time spent supporting complex multi-national business lines.
At least three years of leadership experience managing a team.
Proven track record leading tax aspects of large-scale M&A transactions, corporate restructurings, and cross-border entity planning.
Proven experience defining and leading large-scale projects with multiple stakeholders.
Deep technical knowledge across federal, state/local, and international corporate tax.
Demonstrated ability to lead in high-pressure, service-intensive, and deadline-driven environments.
Experience in timeshare, real estate development, or hospitality preferred; high-value service industries preferred.
Experience in a multi-national, matrix structured organization preferred.
Skills & Attributes Strategic Vision – Provides forward-looking and hands-on tax leadership aligned with corporate growth strategies.
Team Leadership – Inspires, develops, and retains top talent in a high-performing culture.
Commercial & Technical Acumen – Combines deep technical expertise with practical, business-oriented thinking.
Results Orientation – Demonstrates agility, persistence, and a bias for execution in complex, dynamic environments.
Executive Communication – Capable of representing Tax in board-level discussions and communicating complex concepts to senior leadership.
Influence – Skilled in building consensus and fostering cross-functional relationships.
Integrity & Governance – Maintains the highest ethical standards and commitment to compliance, ensuring a principled approach to all responsibilities.
Change Management – Able to identify all stakeholders, develop appropriate communications plans, and oversee training requirements to drive organizational transformation initiatives that adapt to evolving business needs.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
Direct Marketing Operations Internship - Summer 2026 - Escondido, CA
🏢 Hyatt vacation Ownership
Salary not disclosed
Local resident with area knowledge preferred Please note this internship is for our onsite direct marketing team and not for digital, branding, or social media marketing.
Housing is not provided for this position.
5 day of open availability required (Weekends and Holidays included) with 8 hour shifts schedule between the hours of 8am
- 7pm The hourly rate of pay is $20.
This role is due to take place Summer 2026 (Ideally early May to mid September) One Internship position available at The Stoneridge Preview Center and one internship position available at The Welk.
HVO Marketing Intern Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Hyatt Vacation Ownership is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Join our team and help deliver unforgettable experiences that make vacation dreams come true.
PROGRAM DESCRIPTION Offered at U.S.
based resorts, the College Internship Program
- Marketing and Sales is an immersion program offering participants work experience in one of our Sales Centers throughout the company.
Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.
The College Internship Program – Marketing and Sales is designed to last between 3 and 6 months depending upon the participant’s availability and the needs of the property.
The participants should expect to work a full-time schedule in this program.
All College Internships are paid at an hourly wage.
Successful College Interns will be given a high level of consideration when applying for future career opportunities with Hyatt Vacation Ownership.
JOB SUMMARY Participants will be expected to learn and preform the job duties of the position(s) within their assigned department.
For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas.
Interns may also be involved in department projects.
Participants will also learn components of what drives a successful Marketing and Sales operation on site and will have opportunities to contribute to these important matters.
Interns will be introduced to and have the opportunity to demonstrate the company’s values and core beliefs.
JOB REQUIREMENTS Education Candidate should be pursuing a college degree or within one year of their graduation date.
It is preferred that the candidate is actively pursuing a degree in Hospitality, Marketing, Sales or Business.
Candidates who have an undecided major may also be considered.
Experience Prior Hospitality or Sales experience preferred.
Past Interns who are interested in completing an additional internship will be considered first.
Previous performance rating will be taken into consideration.
Standards of Dress & Grooming All interns must maintain a neat, clean and well-groomed appearance per Hyatt Vacation Ownership Policy Marketing and Sales Standards of Appearance.
All interns for whom a uniform has been provided must wear the appropriate uniform.
Uniforms must be neat and clean at all times.
Alterations to uniforms are allowed only if prior approval has been obtained from a supervisor/manager.
Missing buttons should be replaced and tears or holes repaired before the uniform is worn.
Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs.
Good business taste does not include blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear.
Dress or skirt length should be no shorter than four inches above the knee.
All interns must wear proper undergarments.
Corporate office interns must adhere to policy EMP-20 Corporate Office Business Dress Guidelines.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Housing is not provided for this position.
5 day of open availability required (Weekends and Holidays included) with 8 hour shifts schedule between the hours of 8am
- 7pm The hourly rate of pay is $20.
This role is due to take place Summer 2026 (Ideally early May to mid September) One Internship position available at The Stoneridge Preview Center and one internship position available at The Welk.
HVO Marketing Intern Job Description Are you ready to grow your dream career while making others' vacation dreams come true? Hyatt Vacation Ownership is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
Join our team and help deliver unforgettable experiences that make vacation dreams come true.
PROGRAM DESCRIPTION Offered at U.S.
based resorts, the College Internship Program
- Marketing and Sales is an immersion program offering participants work experience in one of our Sales Centers throughout the company.
Interns will participate in the following activities: comprehensive onboarding, operational duties within their assigned department, eLearning, and virtual meetings with company leaders, job shadowing, and a direct mentorship with an onsite leader.
The College Internship Program – Marketing and Sales is designed to last between 3 and 6 months depending upon the participant’s availability and the needs of the property.
The participants should expect to work a full-time schedule in this program.
All College Internships are paid at an hourly wage.
Successful College Interns will be given a high level of consideration when applying for future career opportunities with Hyatt Vacation Ownership.
JOB SUMMARY Participants will be expected to learn and preform the job duties of the position(s) within their assigned department.
For example, in a Marketing Internship the participant may be expected to learn and master the role of a non-commissioned marketing associate in addition to opportunities to learn aspects of the commission-based roles, sales department, and other areas.
Interns may also be involved in department projects.
Participants will also learn components of what drives a successful Marketing and Sales operation on site and will have opportunities to contribute to these important matters.
Interns will be introduced to and have the opportunity to demonstrate the company’s values and core beliefs.
JOB REQUIREMENTS Education Candidate should be pursuing a college degree or within one year of their graduation date.
It is preferred that the candidate is actively pursuing a degree in Hospitality, Marketing, Sales or Business.
Candidates who have an undecided major may also be considered.
Experience Prior Hospitality or Sales experience preferred.
Past Interns who are interested in completing an additional internship will be considered first.
Previous performance rating will be taken into consideration.
Standards of Dress & Grooming All interns must maintain a neat, clean and well-groomed appearance per Hyatt Vacation Ownership Policy Marketing and Sales Standards of Appearance.
All interns for whom a uniform has been provided must wear the appropriate uniform.
Uniforms must be neat and clean at all times.
Alterations to uniforms are allowed only if prior approval has been obtained from a supervisor/manager.
Missing buttons should be replaced and tears or holes repaired before the uniform is worn.
Non-uniformed interns should dress with good business taste and in clothing appropriate to their jobs.
Good business taste does not include blue jeans, shorts, spandex pants, tank tops, midriffs, halter tops, or other generally recognized casual sportswear.
Dress or skirt length should be no shorter than four inches above the knee.
All interns must wear proper undergarments.
Corporate office interns must adhere to policy EMP-20 Corporate Office Business Dress Guidelines.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
Guest Relations Manager
🏢 Hyatt vacation Ownership
Salary not disclosed
Pay Range: $70,300-$75,000 + bonus eligible This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.
Driving is required for this position; screening will be required.
JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided.
Manages the flow of questions and directs guests within the lobby.
Supports the tracking and resolution of service issues.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees.
Understanding employee positions well enough to perform duties in employees' absence.
Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Assists with energy conservation efforts by monitoring compliance during property tours.
Supporting Projects and Policies Related to Guest Experience and Safety Supports implementation of the customer recognition/service program, communicating and ensuring the process.
Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
Sends copy of MOD report to all departments on a daily basis.
Ensures compliance with all policies, standards and procedures.
Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Understands and complies with loss prevention policies and procedures.
Ensuring and Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
Serves as a leader in displaying outstanding hospitality skills.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Maintains high visibility in public areas during peak times.
Provides immediate assistance to guests as requested.
Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
Records guest issues in the guest response tracking system.
Reviews comment cards and guest satisfaction results with employees.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Maintains a bold working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Communicates any variations to the established norms to the appropriate department in a timely manner.
Participates as needed in the investigation of employee and guest accidents.
Performs Front Desk duties in high demand times.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Driving is required for this position; screening will be required.
JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided.
Manages the flow of questions and directs guests within the lobby.
Supports the tracking and resolution of service issues.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Supervises and manages employees.
Understanding employee positions well enough to perform duties in employees' absence.
Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Develops specific goals and plans to prioritize, organize, and accomplish your work.
Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Assists with energy conservation efforts by monitoring compliance during property tours.
Supporting Projects and Policies Related to Guest Experience and Safety Supports implementation of the customer recognition/service program, communicating and ensuring the process.
Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
Sends copy of MOD report to all departments on a daily basis.
Ensures compliance with all policies, standards and procedures.
Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Understands and complies with loss prevention policies and procedures.
Ensuring and Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
Serves as a leader in displaying outstanding hospitality skills.
Sets a positive example for guest relations.
Empowers employees to provide excellent customer service.
Observes service behaviors of employees and provides feedback to individuals.
Maintains high visibility in public areas during peak times.
Provides immediate assistance to guests as requested.
Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
Records guest issues in the guest response tracking system.
Reviews comment cards and guest satisfaction results with employees.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Maintains a bold working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
Communicates any variations to the established norms to the appropriate department in a timely manner.
Participates as needed in the investigation of employee and guest accidents.
Performs Front Desk duties in high demand times.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Food and Beverage | Banquet Manager
🏢 Hyatt
Salary not disclosed
F&B/Banquet Manager
Job Summary
The F&B/ Banquet Manager is responsible for assuring attentive, friendly, courteous and efficient service in all F&B Outlets (Banquets, Pour Taproom Restaurant, The Placery Lounge, and Market ) while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant, Lounge, Market, and Banquet sales revenues to meet or exceed the budget. The Food and Beverage Manager is responsible for directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while at the same time developing his/her team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction. The incumbent in this role may function in the role of a Chef, as required. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Must have hotel Banquet experience.
Must have hotel Food and Beverage experience.
A primary focus of this role will be managing all aspects of Banquets, including event setup, service execution, and post-event breakdown.
Education & Experience
- At least 5 years of progressive experience in a hotel or a related field, a 2-year college degree, and 3 or more years of related experience. Or a 4-year college degree and at least 1 to 2 years of related experience or a Culinary Degree with 1 to 2 years of progressive experience in a hotel or related field.
- Holds and maintains applicable certification requirements for position to include Food Handlers, Alcohol Awareness, CPR and First Aid
- Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
- Extensive experience in restaurant bar, banquet, catering, in-room dining, and kitchen management required.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations, maintaining composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions. Have the ability to analyze, forecast data, and make judgments to ensure proper payroll and production control.
- Familiar with the general organization of a hotel and know the function of each department.
- Communicates in a timely and efficient manner, possess strong communication skills, excellent speaking, reading, and writing skills, computer skills, and basic technological acumen.
- Knowledge and experience with forecasting, budgeting, labor management, and purchasing to ensure maximum productivity.
- Must be able to complete all applicable forecasting and budgeting in a timely and efficient manner.
- Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
- Knowledgeable and aware of local competition and industry trends.
Requirements
- Approach all interactions with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Maintain regular attendance in line with Avion’s standards, adapting to the hotel’s scheduling needs.
- Uphold high standards of personal appearance and grooming by wearing the appropriate uniform and name tag while on duty, as per brand standards.
- Adhere to Avion’s standards and regulations to ensure safe and efficient hotel operations.
- Comply with certification requirements relevant to the position, including Food Handlers, Alcohol Awareness, CPR, and First Aid.
- Always maintain a warm and friendly demeanor.
- Be knowledgeable about the hotel's organization and the functions of each department.
- Train all Food and Beverage/Banquet staff using effective training steps in accordance with Avion’s standards.
- Follow up on all guest requests, problems, complaints, and incidents occurring in the Restaurant, Lounge, Market, or Banquets.
- Motivate, coach, counsel, and discipline all F&B personnel according to company standard operating procedures (S.O.P.s).
- Review F&B staff hours for payroll compilation and submit to accounting promptly.
- Develop and oversee a manager assigned by the Corporate Office, including sign-off on competencies and assisting in placement.
- Attend weekly staff meetings and provide training on a rotating basis using effective training steps per company standards.
- Conduct all F&B interviews and adhere to hiring procedures according to company S.O.P.s.
- Prepare employee shift schedules based on business forecasts, payroll budgets, and productivity needs; present the schedule with the Wage Progress Report to the General Manager weekly.
- Ensure accurate and timely completion of wage progress and productivity reports.
- Conduct all 90-day and annual employee performance appraisals in accordance with company S.O.P.s.
- Implement all Avion’s policies and house rules.
- Assist in developing and implementing Food and Beverage promotional ideas.
- Ensure beverage costs are maintained within budget.
- Direct the F&B Department’s focus on enhancing guest service scores.
- Ensure compliance with company training using effective training steps per Avion’s standards.
- Maintain S.O.P.s regarding purchase orders, invoice vouchering, and checkbook accounting.
- Develop and promote sales initiatives, including upselling programs for all service personnel.
- Ensure that Avion’s service standards are upheld throughout the Food and Beverage/Banquet Department.
- Participate in scheduled M.O.D. coverage as required.
- Generate all necessary F&B-related reports according to company standards.
- Complete Food and Beverage forecasting and budgeting efficiently and on time.
- Ensure F&B employees remain attentive, friendly, helpful, and courteous to guests, fellow employees, and managers.
- Conduct quarterly operating equipment inventory, evaluate pars, and plan quarterly purchases.
- Uphold Avion’s S.O.P.s concerning credit policies.
- Respond to negative market trends by implementing food and beverage promotions and blitzes.
- Organize and lead monthly department meetings with restaurant and lounge staff, as well as weekly F&B meetings according to Avion’s standards.
- Attend weekly BEO meetings.
- Manage beverage purchasing as necessary.
- Acquire Food & Beverage operating equipment as needed.
- Conduct monthly beverage inventories and reconciliations.
- Ensure that the quality and presentation of all food products meet Avion’s standards.
- Foster a professional working relationship and maintain open communication with managers, employees, and other departments.
- Oversee the operations of the Banquet department.
- Utilize the hotel’s P.O.S. system to generate and analyze reports.
- Establish and maintain a key control system.
- Complete monthly menu analysis and submit it to the Corporate Office.
- Monitor and address Food and Beverage cash overages and shortages.
- Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures.
- Maintain an organized and comprehensive filing system for purchases, vouchering, schedules, forecasts, reports, and tracking logs.
- Complete all required correspondence promptly and efficiently.
- Attend monthly all-employee meetings and any other functions mandated by management.
- Maintain strong communication with all employees, providing motivation and seeking input on food and beverage matters. Ensure positive communication exists between Food & Beverage and Food Production teams.
- Make P.O.S. changes to menus or adjustments to server assignments as necessary.
- Manage “Lost and Found” items according to established standards.
- Maintain required stock levels for all items.
- Review food sales daily for accuracy.
- Perform any other duties as assigned by the General Manager.
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General Manager - Aloft Buffalo Airport
Salary not disclosed
Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline.
Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company’s continued growth.
As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 153-room Aloft Buffalo Airport.
Responsibilities include, but are not limited to, the following:
- Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
- Understand P&L statements and react with impactful strategies for property success.
- Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement.
- Direct the leadership team in the development and implementation of hotel-wide strategies.
- Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results.
- Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction.
- Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results.
- Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market.
- Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property’s financial performance.
- Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.
- Responsible for monthly and weekly revenue/expense forecasting.
- Participate in preparing annual revenue and expense budgets.
- Follow company policies and procedures at all times.
- Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
- Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service.
We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred.
Job Type: Full-time
Benefits: Dental insurance
Vision insurance
Schedule: Monday to Friday
Weekend availability
Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York
Work Location: In person
H
Food and Beverage Manager
🏢 Hyatt Place + Hyatt House Charleston Historic District
Salary not disclosed
F&B/Banquet Manager
Charleston, SC
Description
Job Summary
The F&B/ Banquet Manager is responsible for assuring attentive, friendly, courteous and efficient service in all F&B Outlets (Banquets, Pour Taproom Restaurant, The Placery Lounge, and Market ) while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant, Lounge, Market, and Banquet sales revenues to meet or exceed the budget. The Food and Beverage Manager is responsible for directing and organizing the activities of the Food and Beverage Department to ensure a consistently high-quality food product while at the same time developing his/her team and driving a positive work environment. In addition, this position is charged with consistently improving guest and employee satisfaction. The incumbent in this role may function in the role of a Chef, as required. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Must have hotel Banquet experience.
Must have hotel Food and Beverage experience.
A primary focus of this role will be managing all aspects of Banquets, including event setup, service execution, and post-event breakdown.
Education & Experience
- At least 5 years of progressive experience in a hotel or a related field, a 2-year college degree, and 3 or more years of related experience. Or a 4-year college degree and at least 1 to 2 years of related experience or a Culinary Degree with 1 to 2 years of progressive experience in a hotel or related field.
- Holds and maintains applicable certification requirements for position to include Food Handlers, Alcohol Awareness, CPR and First Aid
- Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
- Extensive experience in restaurant bar, banquet, catering, in-room dining, and kitchen management required.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations, maintaining composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
- Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions. Have the ability to analyze, forecast data, and make judgments to ensure proper payroll and production control.
- Familiar with the general organization of a hotel and know the function of each department.
- Communicates in a timely and efficient manner, possess strong communication skills, excellent speaking, reading, and writing skills, computer skills, and basic technological acumen.
- Knowledge and experience with forecasting, budgeting, labor management, and purchasing to ensure maximum productivity.
- Must be able to complete all applicable forecasting and budgeting in a timely and efficient manner.
- Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
- Knowledgeable and aware of local competition and industry trends.
Requirements
- Approach all interactions with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Maintain regular attendance in line with Avion’s standards, adapting to the hotel’s scheduling needs.
- Uphold high standards of personal appearance and grooming by wearing the appropriate uniform and name tag while on duty, as per brand standards.
- Adhere to Avion’s standards and regulations to ensure safe and efficient hotel operations.
- Comply with certification requirements relevant to the position, including Food Handlers, Alcohol Awareness, CPR, and First Aid.
- Always maintain a warm and friendly demeanor.
- Be knowledgeable about the hotel's organization and the functions of each department.
- Train all Food and Beverage/Banquet staff using effective training steps in accordance with Avion’s standards.
- Follow up on all guest requests, problems, complaints, and incidents occurring in the Restaurant, Lounge, Market, or Banquets.
- Motivate, coach, counsel, and discipline all F&B personnel according to company standard operating procedures (S.O.P.s).
- Review F&B staff hours for payroll compilation and submit to accounting promptly.
- Develop and oversee a manager assigned by the Corporate Office, including sign-off on competencies and assisting in placement.
- Attend weekly staff meetings and provide training on a rotating basis using effective training steps per company standards.
- Conduct all F&B interviews and adhere to hiring procedures according to company S.O.P.s.
- Prepare employee shift schedules based on business forecasts, payroll budgets, and productivity needs; present the schedule with the Wage Progress Report to the General Manager weekly.
- Ensure accurate and timely completion of wage progress and productivity reports.
- Conduct all 90-day and annual employee performance appraisals in accordance with company S.O.P.s.
- Implement all Avion’s policies and house rules.
- Assist in developing and implementing Food and Beverage promotional ideas.
- Ensure beverage costs are maintained within budget.
- Direct the F&B Department’s focus on enhancing guest service scores.
- Ensure compliance with company training using effective training steps per Avion’s standards.
- Maintain S.O.P.s regarding purchase orders, invoice vouchering, and checkbook accounting.
- Develop and promote sales initiatives, including upselling programs for all service personnel.
- Ensure that Avion’s service standards are upheld throughout the Food and Beverage/Banquet Department.
- Participate in scheduled M.O.D. coverage as required.
- Generate all necessary F&B-related reports according to company standards.
- Complete Food and Beverage forecasting and budgeting efficiently and on time.
- Ensure F&B employees remain attentive, friendly, helpful, and courteous to guests, fellow employees, and managers.
- Conduct quarterly operating equipment inventory, evaluate pars, and plan quarterly purchases.
- Uphold Avion’s S.O.P.s concerning credit policies.
- Respond to negative market trends by implementing food and beverage promotions and blitzes.
- Organize and lead monthly department meetings with restaurant and lounge staff, as well as weekly F&B meetings according to Avion’s standards.
- Attend weekly BEO meetings.
- Manage beverage purchasing as necessary.
- Acquire Food & Beverage operating equipment as needed.
- Conduct monthly beverage inventories and reconciliations.
- Ensure that the quality and presentation of all food products meet Avion’s standards.
- Foster a professional working relationship and maintain open communication with managers, employees, and other departments.
- Oversee the operations of the Banquet department.
- Utilize the hotel’s P.O.S. system to generate and analyze reports.
- Establish and maintain a key control system.
- Complete monthly menu analysis and submit it to the Corporate Office.
- Monitor and address Food and Beverage cash overages and shortages.
- Assist the General Manager and Engineering Department in implementing and maintaining emergency procedures.
- Maintain an organized and comprehensive filing system for purchases, vouchering, schedules, forecasts, reports, and tracking logs.
- Complete all required correspondence promptly and efficiently.
- Attend monthly all-employee meetings and any other functions mandated by management.
- Maintain strong communication with all employees, providing motivation and seeking input on food and beverage matters. Ensure positive communication exists between Food & Beverage and Food Production teams.
- Make P.O.S. changes to menus or adjustments to server assignments as necessary.
- Manage “Lost and Found” items according to established standards.
- Maintain required stock levels for all items.
- Review food sales daily for accuracy.
- Perform any other duties as assigned by the General Manager.
H
(Commissioned) Guest Relations Specialist
🏢 Hyatt vacation Ownership
Salary not disclosed
Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team.
We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service.
As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
What's in it for you? •Hotel and resort discounts •Immediate 401(k) Company match up to 6% •Growth and development opportunities •Positive work environment What will you do? •Conduct pre-arrival calls and/or in person services for guests coming on a promotional package.
•Engage with guests and provide elevated customer service by phone and/or in person.
•Effectively communicate the benefits of the guest's vacation package and confirm details.
•Provide the highest level of service to suggest local attractions and restaurant recommendations.
•Provide effective problem resolution techniques if applicable.
What are the requirements? •Enjoy talking with guests by phone and/or in person •Excellent written and verbal communication skills •Local area knowledge •Computer skills •Flexible schedule, including the ability to work weekends and holidays Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service.
As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
What's in it for you? •Hotel and resort discounts •Immediate 401(k) Company match up to 6% •Growth and development opportunities •Positive work environment What will you do? •Conduct pre-arrival calls and/or in person services for guests coming on a promotional package.
•Engage with guests and provide elevated customer service by phone and/or in person.
•Effectively communicate the benefits of the guest's vacation package and confirm details.
•Provide the highest level of service to suggest local attractions and restaurant recommendations.
•Provide effective problem resolution techniques if applicable.
What are the requirements? •Enjoy talking with guests by phone and/or in person •Excellent written and verbal communication skills •Local area knowledge •Computer skills •Flexible schedule, including the ability to work weekends and holidays Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
Front Desk Associate
🏢 Hyatt vacation Ownership
Salary not disclosed
Hourly Rate: $20.65 HVO Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes AsGuest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.) Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
Answers telephone calls and routes calls to the proper department as applicable.
May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Guest Services Agent at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Specific job duties may differ by property, size of team, or facility.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Guest Services Agent at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Stipend for work shoes AsGuest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.
Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.
Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.) Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.
Answers telephone calls and routes calls to the proper department as applicable.
May be asked to assist with bellman and runner duties depending on facility or location.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Guest Services Agent at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Specific job duties may differ by property, size of team, or facility.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
Part Time Cook
🏢 Hyatt vacation Ownership
Salary not disclosed
Hourly Rate: $17.95 HVO Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Cook at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Discounted meals Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs As a Cook, a typical day will include: Operates ovens, stoves, grills, microwaves, and fryers to prepare foods.
Maintains up-to-date knowledge of company food safety programs.
Cooks all potentially hazardous food to correct temperatures following HACCP guidelines.
Follows all food safety and handling policies and procedures.
Sets up and breaks down workstation with required tools, equipment, or supplies.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Cook at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Cook at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Discounted meals Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs As a Cook, a typical day will include: Operates ovens, stoves, grills, microwaves, and fryers to prepare foods.
Maintains up-to-date knowledge of company food safety programs.
Cooks all potentially hazardous food to correct temperatures following HACCP guidelines.
Follows all food safety and handling policies and procedures.
Sets up and breaks down workstation with required tools, equipment, or supplies.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Cook at HVC: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
H
In-House Sales Representative
🏢 Hyatt vacation Ownership
Salary not disclosed
Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled: Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities As a Coordinator Marketing In House, a typical day will include: Schedules sales presentations and manages customer expectations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
Guest Experience and Company Standards: Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House: Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work various shifts, holidays, and weekends.
Concierge, and/or sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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