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About the Role
Impact you will make
The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.
Regional Customer Success Leader
What You Will Do
- Report to the SVP, Growth and lead a regional team of Customer Success Directors
- Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
- Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
- Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
- Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
- Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
- Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
- Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
- Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
- Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
What You Will Bring
- 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
- 5+ years of leadership experience managing and developing regional or national customer success teams.
- Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
- Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
- Experience in account strategy, KPI management, and operational execution.
- Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
- Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
- Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
- Bachelor's degree required; MBA or advanced degree preferred.
- Travel required: up to 50%.
What We Would Like to See
- Prior experience with revenue cycle SAAS technology and service solutions
- Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
- Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
- Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
Are you an enthusiastic and hardworking individual with a passion for serving others? Chick-fil-A Totem Lake is looking for you to join our team! As a Chick-fil-A Delivery Driver, you will play a crucial role in making Chick-fil-A Totem Lake a place where Team Members and Guests want to spend their time. If you have a coachable spirit and a genuine desire to serve others, we want to hear from you! We are hiring for full-time and part-time positions, with both day and night shifts available.
Chick-fil-A Totem Lake, a part of the Chick-fil-A brand, is dedicated to creating remarkable experiences for our guests and community. We treat our team members with honor, dignity, and respect. As a Chick-fil-A Delivery Driver, you will play a vital role in delivering an elevated experience to our guests both inside and outside the restaurant. You will work in a fast-paced environment where you will be surrounded by quality individuals like yourself. We offer a consistent and supportive work environment where you can grow both personally and professionally.
What to Expect:
- A quick-paced work environment
- A business that cares about you personally and is actively involved in the community
- Read, understand, and comply with all parts of the Team Member Handbook
- Ensure food packaging, presentation, and quality are top-level
- Handle customer issues with a positive attitude and contribute to customer recovery
- Show up on time, work hard, and maintain a great attitude throughout your shift
- Constantly seek opportunities to improve and work more efficiently
- Be responsible for finding a replacement if you are unable to work your shift
- Ensure your appearance is in compliance with our guidelines
- Be a team player and display good stewardship
At Chick-fil-A, we believe in taking care of our team members and offer a range of benefits and perks:
- $18/hr + Tips
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k and 401k matching
- Uniforms provided
- Flexible Schedule
- Paid Sick Leave
- Paid Time Off
- Referral Program
- Employee Discount
- Paid training
- Performance Based Advancement
- Leadership Skill Development Opportunities
- College Scholarships
- Closed on Sundays
Requirements:
- Must be 18 years or older
- Personable and passionate
- Genuine desire to serve people
- Makes great eye contact
- Confidence in interacting with people
- Calm under pressure
- Hard Working
- Team Player
- Someone that Takes Initiative
- Has the ability to Multi Task
As a Chick-fil-A Delivery Driver, you will have the opportunity to learn valuable skills and be part of a team that cares about your personal and professional growth. Join us in creating \"REMARK\"able experiences for our guests and community!
Location: 12026 NE 124th St Kirkland, WA 98034 Chick-fil-A Totem Lake
Don't miss out on this exciting opportunity to join the Chick-fil-A team! Apply now and become part of our fun, loving, and enthusiastic work environment.
Work schedule:
- Monday to Friday
- Weekend availability
- Day shift
- Night shift
- 8 hour shift
Supplemental pay:
- Tips
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training
The Clinical Supervisor uses sound human resource and budget principles to guide the daily provision of nursing services to patients and families.
The Clinical Supervisor supports comprehensive patient and family services through effective participation with the interdisciplinary team.
The Clinical Supervisor is responsible for supervising nursing department associates and providing patient care when needed.
Coaches and guides employees under his/her supervision.
Demonstrates Professionalism and Excellence by performing as role model for clinical and service excellence.
Responsibilities: Demonstrates current, comprehensive, professional knowledge and skills in conformance with recognized nursing standards including the Patient Bill of Rights and Joint Commission/CMS regulations, Standards for Nursing Care for the Patient Care Unit and the New Mexico Nurse Practice Act.
Conducts patient experience rounds to determine satisfaction with services and performs service recovery real-time.
Assists manager/director in investigation of patient or physician complaints.
Champions change by identifying obstacles and requesting resources for effective improvement.
Prepares patient assignments based on patient need and associate competency level.
Assigns unit tasks, meal/break time and ensures completion.
Assists Patient Flow Supervisor in monitoring and improving patient flow metrics, including collaborating to determine appropriate placement based on patient needs.
Promotes cohesive work teams and constructive conflict resolution, actively supporting intra- and inter-disciplinary teamwork, within the department.
Monitors, coaches and reinforces associate's compliance with policy and procedures.
Applies and holds associates accountable for infection control policies and processes.
Monitors and coaches staff in hourly rounding and use of patient communication boards.
Serves as clinical resource for associates related to complex clinical situations and invasive devices relevant to unit patient population.
Monitors fall risk and skin at risk programs to ensure appropriate interventions are implemented to meet prevention strategies.
Monitors pain management regimes with nursing staff and facilitates physician communication when not meeting patient pain goals.
Facilitates associate participation in unit based multi-disciplinary rounds.
Demonstrates awareness and implementation of National Patient Safety Goals as applicable in their area of practice.
Monitors and coaches associates for compliance with NPSG.
Reassesses the effectiveness of comfort measures (including PRN medications given) within 1 hour of intervention.
Monitors associate compliance with this standard.
Coaches and mentors associates to make cost effective decisions and use resources prudently achieving both productivity and competence expectations.
Adheres to guidelines for IV therapy/Blood Administration.
Monitors and coaches staff compliance.
Adheres to medication administration guidelines and safe medication practices.
Monitors and coaches staff to ensure for compliance with medication administration and safe medication practices.
Utilizes AIDET to make a positive first impression.
Monitors and coaches associates to achieve AIDET process.
Demonstrates and takes responsibility for workplace safety.
Exhibits knowledge regarding the hazard and injury reporting procedures.
Accurately interprets monitored rhythms and intervenes according to hospital policies and standards.
Assists with special procedures as applicable to patient population.
Assists in data collection, assessment and documentation appropriate to nature and severity of the need of the patient population.
Communicates appropriate data to the physician and other patient care team members.
Ensures timely and accurate implementation of physician orders.
Performs emergency equipment checks at start of shift.
Primary responder to unit emergent events including Code Blue Alert and Rapid Response Team.
(Critical Care responds to RRT throughout the organization).
Code Blue Alert Management – Prepares patients for emergency treatment with thorough knowledge of emergency practices.
Coordinates emergency measures to sustain life.
Performs end of shift controlled substance count and ensures resolution of all Pyxis discrepancies prior to shift end.
Provides appropriate hand-off communication with patient transitions of care.
Assists manager/director in development of unit associate time schedule.
Assists staffing office in determining real time staffing needs based on census, patient needs and skill set of associates.
Assists with new associate selection and unit education-participating in staff interviews, setting clear staff performance expectations, encouraging staff development, and completing timely performance evaluations-including staff input in each process.
Initiates first level counseling as appropriate.
Assists manager/director in corrective action/discipline process as indicated.
Performs patient care duties when appropriate.
Requirements: Education: Graduate of an accredited school of Nursing.
BSN preferred.
National specialty certification preferred.
Experience: 3 years relevant experience preferred but not required.
Must be able to demonstrate the knowledge and skills necessary to provide care/service appropriate to the age of the patients served on the assigned unit/department.
Certifications, Registrations, or Licenses: Current RN license in the State of New Mexico. Current BLS Certification. Current ACLS Certification or obtain within 6 months. Current PALS/NRP if applicable to area. Current TNCC if applicable to area or obtain within 6 months. Current CPI or equivalent must be obtained within six months for Behavioral Health and Emergency Department. BLS, ACLS and PALS must be issued through American Heart Association.
Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time
Potential first year earnings of $83,125.85 based upon average route hours; actual annual earnings may vary based upon length of route. Hourly wage: $31.40.
O'Reilly Auto Parts offers the best driver jobs in the industry. We currently have openings in Fredericksburg, VA for Route Delivery.
ENJOY ALL THE BENEFITS OF WORKING FOR O'REILLY AUTO PARTS
- Home Daily
- 5 Day Work Week
- No Weekends
- Salary package includes safety incentives, driver bonuses and performance-based raises
- Overnight Route Delivery with Dedicate Routes
- Low Touch Freight using full pallet deliveries
- Modern Fleet of Tractors and Trailers
- Quarterly incentives with bonus earning potential up to $5,000
- Medical, Dental and Vision Insurance
- 401k Program
- Stock Purchase Program
- Paid Vacation
- Paid Holidays
- Paid Sick Time
- Generous Employee Discounts
Come join and industry leader and be part of a Driving Team that is truly valued and appreciated. Start your career with O'Reilly Auto Parts Today Pay Range: - , General Benefits:
Job Description
Job Opportunity: CDL-A Solo & Team Drivers
Company: Russell Transport, Inc. Location: El Paso and San Antonio, TX (OTR) Employment Type: Full-Time
Job Overview: Russell Transport is hiring professional Class A CDL drivers for solo and team runs. We specialize in dedicated freight for Tier 1 customers across the U.S., Canada, and Mexico. We offer consistent miles, modern equipment, and a safety-first culture.
Requirements
* Must be 23+ years old.
* Valid Class A CDL.
* 1 year of verifiable driving experience.
* No felonies within the last 5 years.
* No more than 1 moving violation within the last 36 months.
Compensation & Pay
* Competitive mileage-based pay.
* Weekly pay with direct deposit.
* Consistent miles thanks to dedicated Tier 1 freight.
* 100% No-touch freight.
Equipment & Technology
* Assigned Trucks: International LT with X15 Cummins engines.
* Fleet Years: 2 models.
* No slip-seating (your assigned truck is yours).
* E-Log Systems: PeopleNet and Russell Logix
Benefits & Work-Life Balance
* Full Benefits: Medical, Vision, Dental, and Life Insurance.
* Great Home Time: Designed to keep you balanced.
* Flexible scheduling options.
* 24/7 Dispatch service and support.
Director of First Impressions
Guardian Financial | Bentonville, AR
If you’re warm, polished, reliable, and great with people, this could be a strong fit.
Guardian Financial is hiring a Director of First Impressions to be the first voice clients hear on the phone and the first person they see when they walk into the office. This role is essential to creating a welcoming, professional client experience while helping the advisory team stay focused on workshops, meetings, and day-to-day client service.
This is more than a front desk role. You’ll help keep the office running smoothly, support scheduling and client communication, and play a key part in how clients experience the firm from the moment they connect with us.
Compensation: $22–$25/hour
What you’ll do:
- Answer incoming phone calls with professionalism and warmth
- Greet clients and create a strong first impression in the office
- Schedule appointments and support calendar flow
- Assist with confirmation calls for workshops and events
- Help with administrative support tied to client meetings and advisor workflows
- After 90 days, assist with basic client applications, deposits, and withdrawals
- Maintain a dependable, polished presence in the office from 9:00 AM to 5:00 PM
What we’re looking for:
- Strong phone etiquette
- Customer service experience
- Friendly, personable communication style
- Professional presence and strong interpersonal skills
- Ability to learn quickly and follow training
- Reliability and punctuality
Nice to have:
- Reception or administrative experience
- Experience in a financial services or professional office environment
This role is ideal for someone who takes pride in making people feel welcome, keeping things organized, and being the person the team can count on every day.
Property Manager – Job Description - Condo/Coop a Must
Please Click here to Appy: Property Manager will oversee a portfolio of residential co-ops and condominiums, ensuring operations meet Argo Real Estate’s high standards for client service, operational excellence, and regulatory compliance. This hands-on professional will be the primary liaison between board members, residents, building staff, and service providers, while driving efficiency, maintaining property value, and fostering positive community relationships.
Key Responsibilities
Portfolio & Client Relations
- Serve as the primary point of contact for boards, residents, attorneys, architects, engineers, and staff.
- Maintain strong, responsive communication to ensure client satisfaction.
- Provide guidance to building committees and enforce house rules and governing documents.
Regulatory Compliance
- Ensure adherence to all NYC housing laws, building codes, and regulatory requirements.
- Address and resolve building violations promptly; attend administrative hearings when necessary.
Staff Management
- Recruit, hire, train, and supervise building staff.
- Oversee weekly payroll approval, review overtime usage against budget, and manage performance evaluations (mid-year and year-end).
- Administer disciplinary actions in coordination with 32BJ union protocols and attend labor hearings/arbitrations as needed.
Capital Projects & Maintenance
- Manage capital improvement projects and significant repairs, ensuring quality, budget adherence, and timely completion.
- Obtain and review at least three bids for projects, level proposals, and secure board approval.
- Conduct site visits weekly to assess conditions and monitor progress.
Procurement & Vendor Management
- Collaborate with the Purchasing Department to acquire goods and services.
- Negotiate and review service contracts, monitor performance, and approve invoices.
- Maintain positive vendor relationships to ensure service quality.
Financial Oversight
- Develop and manage annual operating budgets; attend budget and mid-year review meetings with the board and Finance team.
- Approve invoices, assign chargebacks, and monitor arrears in accordance with board policy.
- Review monthly financials with the Financial Analyst, investigate major variances, and recommend reclassifications as necessary.
- Assist with annual audits.
Unit Alterations
- Review and approve alteration applications, verify insurance coverage, and coordinate with architects if required.
- Communicate project details to the board, superintendent, and neighboring residents.
Board & Annual Meetings
- Prepare agendas with board input; distribute at least three days prior to meetings.
- Lead board meetings, present operational and financial updates, and take minutes.
- Manage follow-up on action items via the Argo HUB system.
- Coordinate annual meetings, including venue, catering, and attendance by attorneys/accountants.
Internal Argo Responsibilities
- Complete weekly Argo HUB updates and maintain active communication with internal departments.
- Participate in weekly PM meetings, town halls, and one-on-one meetings with your Director of Client Services.
- Mentor and guide assigned PMAs (Property Management Assistants), ensuring regular property visits and professional development.
Qualifications
- Education: Bachelor’s degree preferred.
- Experience: Minimum 4–6 years of NYC residential co-op and condo management experience (required).
- Knowledge:
- Proficiency in budgeting, building systems, maintenance operations, and staff supervision.
- Familiarity with NYC housing laws, building codes, and union contracts (32BJ).
- Skills:
- Strong organizational and project management skills.
- Excellent written and verbal communication, including presentation abilities.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Ability to manage multiple priorities in a fast-paced environment.
- Client Service: Exceptional interpersonal skills with a customer-first approach.
- Problem-Solving: Proactive, solutions-oriented mindset with composure under pressure.
- Leadership: Demonstrated ability to lead teams and take accountability.
Additional Requirements
- Availability to attend evening board meetings and address urgent matters as needed.
- Commitment to upholding Argo’s values and maintaining the highest standards of service.
Hiring CDL-A Truck Drivers
- STEADY PAY THAT SHOWS UP - Earn up to $1,680 per week
- FREIGHT THAT FLOWS - 100% no-touch dry van
- HOME TIME THAT WORKS - Weekly or bi-weekly options
Why Drive for Mesilla Valley Transportation?
Mesilla Valley Transportation isn't just big - it's built right. As the largest privately owned fleet in the U.S., MVT combines scale with a driver-first mindset that actually shows up on your paycheck and your schedule.
From optimized lanes and ultra-low equipment downtime to fuel efficiency rewards and unique incentive programs, MVT focuses on what matters most: keeping you moving, paid, and respected. When MVT says drivers come first, it's more than talk - it's policy.
Regional CDL-A Truck Driver Job Overview
- Reliable weekly earnings you can count on. Earn $1,125-$1,680 per week*, with consistent regional freight and engineered lanes designed to keep miles steady and downtime low.
- Home time that fits your life. Choose weekly or bi-weekly home time options, giving you flexibility without sacrificing earning potential.
- Easy freight, smoother weeks. Run 100% no-touch dry van loads, spending more time driving and less time waiting or handling freight.
- Equipment that keeps you rolling. MVT's fleet runs with less than 1% downtime, backed by Penske roadside assistance and replacement trucks to keep you on schedule.
Benefits, Bonuses & Extras
- Strong benefits from day one. Full benefits package, weekly direct deposit, and access to pet & rider policies.
- Bonuses that actually stand out. Earn a $1,000 referral bonus, monthly fuel incentive bonuses, and qualify for MVT's quarterly new car giveaway.
- Rewards for running smart. Finish the year with the best MPG and compete for a $25,000 grand prize - because efficiency should pay.
- Tools that make life easier. Driver app for logs and paperwork, plus 24/7 Penske roadside support and replacement equipment when needed.
*Pay varies by route, location, experience level, and performance.
**There is no deadline to apply. Applications are accepted on an ongoing basis.
Driver Requirements
- Valid Class A CDL
- 6 months recent CDL-A experience
- Houston and Phoenix: 2 years recent CDL-A experience
- Must live within 100 miles of Phoenix, AZ
Job Type: Full-time
Work Location: On the road
Reference Number: 7
Hiring CDL-A Truck Drivers
- STEADY PAY THAT SHOWS UP - Earn up to $1,680 per week
- FREIGHT THAT FLOWS - 100% no-touch dry van
- HOME TIME THAT WORKS - Weekly or bi-weekly options
Why Drive for Mesilla Valley Transportation?
Mesilla Valley Transportation isn't just big - it's built right. As the largest privately owned fleet in the U.S., MVT combines scale with a driver-first mindset that actually shows up on your paycheck and your schedule.
From optimized lanes and ultra-low equipment downtime to fuel efficiency rewards and unique incentive programs, MVT focuses on what matters most: keeping you moving, paid, and respected. When MVT says drivers come first, it's more than talk - it's policy.
Regional CDL-A Truck Driver Job Overview
- Reliable weekly earnings you can count on. Earn $1,125-$1,680 per week*, with consistent regional freight and engineered lanes designed to keep miles steady and downtime low.
- Home time that fits your life. Choose weekly or bi-weekly home time options, giving you flexibility without sacrificing earning potential.
- Easy freight, smoother weeks. Run 100% no-touch dry van loads, spending more time driving and less time waiting or handling freight.
- Equipment that keeps you rolling. MVT's fleet runs with less than 1% downtime, backed by Penske roadside assistance and replacement trucks to keep you on schedule.
Benefits, Bonuses & Extras
- Strong benefits from day one. Full benefits package, weekly direct deposit, and access to pet & rider policies.
- Bonuses that actually stand out. Earn a $1,000 referral bonus, monthly fuel incentive bonuses, and qualify for MVT's quarterly new car giveaway.
- Rewards for running smart. Finish the year with the best MPG and compete for a $25,000 grand prize - because efficiency should pay.
- Tools that make life easier. Driver app for logs and paperwork, plus 24/7 Penske roadside support and replacement equipment when needed.
*Pay varies by route, location, experience level, and performance.
**There is no deadline to apply. Applications are accepted on an ongoing basis.
Driver Requirements
- Valid Class A CDL
- 6 months recent CDL-A experience
- Houston and Phoenix: 2 years recent CDL-A experience
- Must live within 100 miles of Dallas, TX
Job Type: Full-time
Work Location: On the road
Reference Number: 7
Join the US Foods Team!
Ready to build a career with a company that's leading the foodservice industry?
Schedule: Monday - Saturday, w/two days off (must work Saturdays)
Pay: Our Non-CDL Delivery Drivers make $25.50/hour.
Benefits Begin Day 1! Medical, dental, vision, 401K, life insurance, strong safety culture, and much more! Excellent local leadership.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Each item should account for 10% or more)
An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Functions:
• Lift up to 50 lbs. on a frequent basis and up to 100 lbs. on an occasional basis.
• Load and unload the vehicle for multi-stop deliveries.
• Transport deliveries by driving assigned vehicles.
• Use hand truck to move product from the delivery vehicle into the customer location including going up and down stairs with product as necessary.
• Accurately record delivery information including operating a hand scanner and all company required documentation.
• Responsible for the proper documentation and disposition for any return product.
• Communicate delivery- customer issues to proper authority (i.e., Customer Service, Territory Manager, Transportation Supervisor, etc.).
• Deliver product to each of the designated stops following the stop sequence provided for the day.
• Unload product safely and stage product in the space(s) designated by customer.
• Check invoice for complete delivery. Process paperwork and damaged merchandise if any.
• Collect payments if necessary.
• Monitor refrigeration system on the delivery vehicle on a consistent basis for safety; follow all safe food handling procedures.
• Perform pre-trip and post-trip inspections such as monitoring fluid levels, tires, windshield wash and replenishing fuel.
• Other duties as assigned.
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
SUPERVISION
None
RELATIONSHIPS
Internal: Transportation associates, Maintenance associates and other internal contacts
External: Customers
QUALIFICATIONS
Education/Training:
High school diploma or general education degree (GED) preferred
Related Experience/Requirements:
Must be 21 years of age or older.
Valid U.S. driver’s license issued by the state of legal residence with proper endorsements if required. No more than two convictions in the past two-year period for traffic violations, no DUI convictions in the past three years, no driver’s license suspensions in the past three years. Must be able to pass DOT physical.
No commercial or professional driving experience required. One year of multi-stop delivery experience is preferred or six months local delivery experience and/or foodservice industry experience.
Hand cart delivery experience preferred.
Able to read, write and communicate in English as it relates to the job and safety regulations.
Must have basic math skills (add, subtract, multiply, divide).
Must pass pre-employment testing (including items such a Background Check)
Have knowledge of area and/or map reading abilities.
Use safe lifting and loading techniques
Great interpersonal/customer service skills.
Availability to work on weekends, Holidays and overtime in order to service customers
Knowledge/Skills/Abilities:
To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies:
• Building Customer Loyalty
• Managing Work
• Adaptability
• Building Trust
• Follow-up
• Communication
• Demonstrate Defensive Driving techniques
No more than two convictions in the past two year period for traffic violations. No more than one of these may be a serious as defined by DOT (e.g., leaving scene of an accident, reckless driving, homicide/assault, eluding police, at fault offense, refusing a breathalyzer test, committing a felony with a vehicle) violation or result of an accident - company or private vehicle; No DUI convictions within past three years, regardless of type of vehicle operated; no driver's license suspension within past three years (insurance and overweight tickets are excluded); and no termination by previous employer for failure to comply with safety regulations or for accident involvement.
Physical Requirements:
This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, and lifting up to 50 lbs. of material on a consistent basis, 100 lbs. on an occasional basis and repetitive motions. The work is performed primarily outdoors.
Physical Requirements: Must be able to pass DOT physical. Must be able to work in extreme weather conditions. Must be able to perform the following physical activities for described length of time:
OCCASIONALLY: 1% - 33%
FREQUENTLY: 34% - 66%
CONTINUOUSLY: 67% - 100%
JOB REQUIRES WORKER TO:
1. STAND Frequently
2. WALK Frequently
3. DRIVE Frequently
4. SIT Frequently
JOB REQUIRES WORKER TO LIFT:
1. 1-10 lbs. (Sedentary) Occasionally
2. 10-20 lbs. (Light) Frequently
3. 25-50 lbs. (Medium) Frequently
4. 50-100 lbs. (Heavy) Occasionally
5. Over 100 lbs. (Very Heavy) Occasionally
JOB REQUIRES WORKER TO CARRY:
1. 1-10 lbs. (Sedentary) Occasionally
2. 10-20 lbs. (Light) Occasionally
3. 20-50 lbs. (Medium) Occasionally
4. 50-100 lbs. (Heavy) Occasionally
5. Over 100 lbs. (Very Heavy) Never
JOB REQUIRES WORKER TO:
1. Push/pull Frequently – e.g.: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift
2. Climb/balance Frequently – e.g.: In/Out Truck/Trailer (2 vertical steps) to cab. On/Off ramp to ground level and side door steps and Platform of trailer. Stairs, truck and delivery ramps.
3. Stoop/squat Occasionally
4. Kneel/bend Occasionally
5. Bend Frequently
6. Reach above shoulder Occasionally
7. Grasp objects Frequently – e.g.: Hand truck, boxes, cartons
Continuously - Steering wheel
8. Manipulate objects Frequently – e.g.: Boxes, dolly, metal truck ramp, hand truck, paper work, truck gate, straps
Continuously – e.g.: truck gear shift
9. Twisting Frequently
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $20.61 and $25.50.
This role will also receive overtime compensation.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here:
