How To Use Tech Tool Jobs in Usa

Title:

Automated Material Handling Equipment Tech III (Contingency Hire)

Belong, Connect, Grow, with KBR!

Program Summary

KBR is seeking a skilled Automated Material Handling Equipment (AMHE) Mechanic to support operations in dynamic industrial environments such as warehouses, distribution centers, and manufacturing facilities. This role is essential to ensuring the reliability and efficiency of automated systems that move, store, and manage materials. The AMHE Mechanic will contribute to the seamless operation of mission-critical logistics and production systems, supporting KBR's commitment to operational excellence and innovation.

Job Summary

The AMHE Mechanic is responsible for maintaining, troubleshooting, and repairing a wide range of automated equipment including conveyors, robotic systems, and automated guided vehicles (AGVs). This position requires a strong mechanical and electrical aptitude, as well as the ability to work collaboratively with cross-functional teams. The ideal candidate will have experience with preventive maintenance, system diagnostics, and compliance with safety standards in an industrial setting.

We are seeking flexible, project-ready professionals to join our talent pool for on-call assignments. Selected candidates will be engaged on a project-by-project basis. This opportunity is ideal for individuals looking to stay connected, contribute as needed, and be considered for contract or long-term roles as client needs arise. Assignment times may vary from a few days to several weeks.

Roles and Responsibilities

* Perform preventive maintenance on automated systems such as conveyors, AS/RS, sortation systems, robotic arms, and AGVs

* Diagnose and repair mechanical, electrical, and software-related issues

* Replace worn parts, lubricate components, and ensure optimal system performance

* Monitor system operations to detect irregularities or breakdowns

* Use diagnostic tools and software to identify and resolve faults

* Assist in the installation and commissioning of new equipment or upgrades

* Calibrate systems to meet manufacturer specifications

* Ensure compliance with safety regulations and company standards

* Maintain accurate records of inspections, repairs, and part replacements

* Participate in safety audits and respond to system-related hazards

* Collaborate with engineers, operations staff, and IT teams

* Provide feedback on equipment reliability and recommend improvements

Basic Qualifications

* HS Diploma or equivalent

* 4+ years of experience in mechanical or electrical maintenance

* Familiarity with automated systems and industrial machinery

* Ability to read technical manuals and schematics

* Strong troubleshooting and problem-solving skills

* Basic understanding of PLCs, sensors, and actuators

* Willingness to work in a fast-paced, industrial environment

Preferred Qualifications

* Associate degree or technical certification in industrial maintenance, mechatronics, or related field

* Experience with robotic palletizers, carousels, and pick-and-place robots

* Knowledge of automated storage and retrieval systems (AS/RS)

* Hands-on experience with AGVs and robotic systems

* Proficiency in using diagnostic software and tools

* OSHA safety training or equivalent certification

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

KIC is looking for a hands-on Production Assembly Technician to join our manufacturing team in Rancho Bernardo. In this role you will build and assemble components such as probes, shields, cable assemblies, and wiring bundles used in electronics manufacturing equipment.

This is an active production role that involves working with wiring, small electrical assemblies, and moving between workstations throughout the day. Candidates who enjoy hands-on manufacturing work and building physical products as part of a team will thrive in this environment.

What You’ll Do

A typical day may include:

• Assembling probes, shields, cable assemblies, and wiring bundles used in KIC products

• Cutting, stripping, routing, and bundling wires for production assemblies

• Following detailed work instructions and production work orders

• Moving between assembly stations to support different stages of the production process

• Performing visual inspections to ensure assemblies meet quality standards

• Occasionally assisting with packaging or preparing finished assemblies

This role focuses primarily on product assembly and manufacturing, not warehouse picking or distribution work.

Work Environment

This is a hands-on manufacturing role that includes:

• Building cable assemblies, probes, and wiring bundles

• Using hand tools such as wire strippers, cutters, and crimpers

• Moving between work areas and being physically active throughout the day

• Repetitive assembly tasks requiring attention to detail

• Occasional lifting of materials up to 40 lbs

Qualifications

• High school diploma or GED preferred

• Experience in manufacturing, electronics assembly, or production environments is a plus

• Ability to work with small hand tools and follow assembly instructions

• Strong attention to detail and consistent quality standards

Compensation & Benefits

Hourly Pay: $18–$20 per hour (DOE) + Profit Share Bonus Program

Benefits include:

• Fully paid medical, dental, and vision insurance

• 401(k) with company match (up to 4%)

• Flexible Spending Account (FSA)

• Paid Time Off and paid holidays

• Annual benefit allowance of $3,600 (paid bi-weekly)

• Supplemental short-term and long-term disability insurance

Why Join KIC

At KIC, we design and build thermal measurement tools used by electronics manufacturers around the world. The work we do in our facility directly supports customers who rely on our technology to improve their manufacturing processes.

You’ll be part of a team that builds products supporting the technology people rely on every day.

Apply here:

About the Company - Here at Sagamore, we provide career opportunities to master your craft, earn competitive wages and make a real difference in the lives of our customers and our community. We are looking for employees who take pride in their work and see it as both an art and trade. You will work in an environment where your hard work is rewarded, recognized, and appreciated. Your daily contributions will have a direct effect on the success of the company and your future. If you want to be part of something bigger than just a job – make this career move and apply today!

About the Role - Installs and repairs HVAC equipment, which may require performing basic maintenance, adding refrigerant, replacing defective parts, and installing or building new units. Uses diagnostic equipment to identify and address system problems. Refers to blueprints and schematics to install new systems and to troubleshoot, maintain, and repair existing equipment. Ensures lines, components, and connections are free of leaks and defects. Examines and tests systems using appropriate tools, gauges, and instruments. Removes and replaces ceiling and ductwork. Performs regular maintenance on compressors and motors, using appropriate diagnostic tools and devices. Maintains records of repairs, work hours, and underlying causes of system problems. Complies with federal, state, and local laws and requirements for refrigerant handling. On-Call rotation. Performs other duties as assigned.

Responsibilities:

• Thorough understanding of the installation, maintenance, and repair of various HVAC systems.
• Ability to use diagnostic equipment.
• Requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage).
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, climbing ladders and kneeling. It requires employees to regularly lift and/or move up to 50 pounds and occasionally lift or move over 50 pounds.
• Excellent problem-solving and analytical skills.
• Ability to use power and hand tools.
• Ability to follow instructions.
• Excellent mechanical skills.
• Excellent communication skills, as required to interact with customers.
• Valid Driver's License.
• EPA Universal.
• OSHA 10 or 30.
• NFPA 51b Hot Works.
• MA or RI Refrigeration License

Benefits & Perks:

• Medical, Dental and Vision Insurance.
• Flexible Spending Account.
• 401k with Company Match.
• Profit Sharing Program.
• Short- and Long-Term Disability Insurance.
• Company Paid Life Insurance.
• Holiday Pay.

Equal Opportunity Statement - Sagamore is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Bundy Baking Solutions is the world's leading manufacturer of baking equipment custom and stock baking pans and pan coatings. Built with extensive hands-on knowledge of the baking industry and its operations, Bundy has a legendary reputation for both quality and innovation.

• Studies sample parts, blueprints, drawings, and engineering information to determine methods and sequence of operations to fabricate product
• Operates metalworking machine tools, such as lathe, milling machine, drill, or grinder to machine parts to specifications
• Assembles parts into completed units using jigs, fixtures, hand tools, and power tools
• Fabricates, assembles, and modifies tooling, such as jigs, fixtures, templates, and molds or dies to produce parts and assemblies
• Verifies dimensions of parts, using precision measuring and marking instruments and knowledge of trigonometry within .0005
• Calculates and sets controls to regulate machining, or enters commands to retrieve, input, or edit computerized machine control media
• Selects, aligns, and secures holding fixtures, cutting tools, attachments, accessories, and materials onto machines
• Measures, examines, and tests completed units to detect defects and ensure conformance to specifications
• Dismantles machines, dies, or equipment, using hand tools and power tools, to examine parts for defect or to remove defective parts
• Cleans, lubricates, and maintains machines, tools, and equipment to remove grease, rust, stains, and foreign matter
• Confers with engineering, supervisory, and manufacturing personnel to exchange technical information
• Designs fixtures, tooling, and experimental parts to meet special engineering needs

• Knowledge of various machines such as cutting tools, lathes, milling machine, shaper, grinder
• Knowledge of powered tools
• Ability to read blueprints
• Ability to measure, mark and organize metal stock for machining
• The ability to exert maximum muscle force to lift, push, pull, or carry objects weighing 50 pounds
• The ability to choose quickly and correctly between two or more movements in response to two or more signals (lights, sounds, pictures, etc.). It includes the speed with which the correct response is started with the hand, foot, or other body parts
• The ability to quickly respond (with the hand, finger, or foot) to one signal (sound, light, picture, etc.) when it appears
• The ability to time the adjustments of a movement or equipment control in anticipation of changes in the speed and/or direction of a continuously moving object or scene
• The ability to communicate information and ideas in writing so others will understand
• The ability to remember information such as words, numbers, pictures, and procedures
• The ability to quickly and repeatedly bend, stretch, twist, or reach out with the body, arms, and/or legs

PIbefd11991366-26289-39921649

List what the person must do to perform the job to meet standards.

Draw parts in Bob Cad format as assigned

Program wire EDM & Cincinnati mill

Investigate and order tools approved by your supervisor

Once a job is designed any changes should be approved by the supervisor

Rebuild and rework all tooling as needed

Build or assist in building of new tooling when needed

Keep all machines clean & maintained and report possible problems

Keep all tools, fixtures, benches & floors clean and free of oil

Works from prints, specifications, charts, formulae, drawings, sketches, written and verbal

Order, instructions, and request

Uses precision measuring instruments, including but not limited to, micrometers, vernier

calipers, depth and various other gauges, indicators, rule, square, surface plate, and also a

variety of hand tools

Sets up and operates a normal range of machinery and equipment such as but not limited to:

single and multi-spindled drill presses, surface and wet grinders, saw, lathes, milling machines

and other similar type machines

Selects, adjusts, changes, replaces and sharpens tools, cutters, holders, jigs, fixtures, etc

Adjusts speeds, feeds, travel of parts; set and adjust stops, limits, guides, etc

Fabricates various die parts, sections, inserts, punches, etc

Makes necessary tool and die tryouts

Disassembles as required, grind using special fixtures and holding devices, reassemble;

replaces punches, stripper springs, stops, inserts, etc

Maintains inventory of most commonly used parts, tools, materials, and items

Informs supervisor of low inventories. Maintain all maintenance records for dies

Reviews returned dies and items leaving tool room

Compares to prints, specifications, and work requests

Assures compliance to work standards, specifications, and prints

Performs machine maintenance to troubleshoot, diagnose, and repair various mechanical

problems

Detects and reports defective and unsafe equipment and material as well as unusual situations

to supervisor

Observes and obeys all safety rules, practices, and procedures. Wear and employ personal

protective equipment as required

Maintains work area in a neat and orderly manner

Performs other similar or related duties as required or requested

Regular attendance is always an essential function

The Tool and Die Maker must possess the minimum knowledge, skills, and abilities listed below:

• 
  
• High School or Trade School Graduate; Prefer Tool and Die Maker experience with Certification
  
• Ability to read and write
  
• Read and follow work orders
  
• Ability to read a measuring tape
  
• Ability to follow instructions
  
• Ability to inspect material
  
• Ability to occasionally lift 75 to 100 pounds
  
• Ability to do repetitive bending, reaching, stretching, lifting and twisting
  

Mold Maker (A or B) – Injection Molding Tooling

Worcester County | Direct Hire

Our client, a global manufacturer of high-power electrical connector solutions, is seeking experienced Mold Makers to join their Tool Room team in Worcester County, Massachusetts. These positions focus on building, repairing, and maintaining precision injection molds used in high-volume manufacturing.

This is a strong opportunity for experienced toolmakers, mold makers, or injection mold technicians who enjoy precision machining and working with complex tooling.

Key Responsibilities of Toolmaker:

• Build, repair, and modify precision injection molds and tooling used in production

• Operate and troubleshoot equipment including CNC machines, EDM, mills, grinders, and manual machining equipment

• Work from engineering drawings, CAD/CAM models, and blueprints to fabricate mold components

• Diagnose tooling issues and perform mold maintenance to support production uptime

• Use inspection tools and gauging equipment to maintain tight tolerances

Qualifications of Toolmaker:

• Experience with injection mold fabrication, mold repair, or tool & die work

• Hands-on experience with CNC machining, EDM, grinding, and manual machining equipment

• Ability to interpret technical drawings and CAD/CAM models

• Experience working in a tool room, plastics manufacturing, or precision machining environment

If you have experience building or repairing injection molds and are looking for a stable, highly skilled tool room environment, apply today or message me directly for more information.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Responsible for performing various functions to keep Georgia Tech's dining program commercial kitchens running smoothly. Primarily responsible for maintaining, modifying, troubleshooting, and repairing a large inventory of electric, gas and refrigeration commercial food service equipment and appliances. This position will interact on a regular basis with: This position will interact on a regular basis primarily with staff and vendors associated with Tech Dining. This position typically will advise and counsel: This position will primarily advise and counsel dining staff and other facilities personnel.This position will supervise: NA

Job Duty 1 -
Perform preventative maintenance on food service and refrigeration equipment as well as scheduled predictive maintenance checks following manufacturers' recommendation and/or as assigned by the supervisor.

Job Duty 2 -
Carry out installations of new equipment.

Job Duty 3 -
Perform repairs and maintenance duties on a wide variety of food service and refrigeration equipment such as walk-in freezers, industrial-sized steam cookers, refrigerators, ice machines, dishwashers, fryers, stoves, ovens, and grills.

Job Duty 4 -
Carry out periodic inspection, cleaning, and equipment servicing.

Job Duty 5 -
Interpret equipment manuals for proper training, care, and maintenance of equipment.

Job Duty 6 -
Attend quickly to emergency calls on equipment repair issues, as well as to after-hour work calls.

Job Duty 7 -
Perform other related duties as assigned.

Educational Requirements
High School Diploma/GED or Vocational School Diploma.

Required Experience
Three to four years of job-related experience.

Additional Preferred Qualifications
Current ServSafe Certification

Preferred Experience
Three or more years of job-related experience a plus.

$17.98 - $24.45 Per Hour

ABILITIES
Requires basic knowledge of refrigeration equipment, commercial ovens, commercial dishwashers, and commercial ice machines.

KNOWLEDGE
Requires basic knowledge of refrigeration equipment, commercial ovens, commercial dishwashers, and commercial ice machines.

SKILLS
This job requires the ability to read instruction manuals for specialty equipment and apply instructions to equipment on hand.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening

Straive is a global leader in enterprise-grade data analytics and AI solutions, committed to empowering businesses across various industries with cutting-edge technology and expert insights. Backed by EQT, a top private equity firm, we are uniquely positioned to drive innovation through significant investments and an entrepreneurial spirit.

Our core focus is on delivering advanced Data Analytics & AI Solutions. By combining sophisticated technology with subject matter expertise, we deliver material impact on our clients' topline and streamline their operations. We specialize in providing tailored solutions across financial services, CPG, legal, pharma, life sciences, retail and logistics, helping them build robust data analytics and AI capabilities.

With a client base spanning 30 countries, Straive's strategically located teams operate from eight countries and is headquartered in Singapore. This global presence enables us to offer localized expertise with a worldwide perspective.

Join Straive to be part of a dynamic team at the forefront of data analytics and AI innovation. Here, you'll have the opportunity to contribute to transformative projects, supported by significant investments and an entrepreneurial drive fueled by our partnership with EQT.

Website: Title: Account Manager - Tech & Media Vertical

Location: West Coast, USA

Job Type: FTE

Role Overview

We are seeking an experienced Account Manager to own and grow key West Coast accounts in the Tech & Media vertical. This role sits at the intersection of data, analytics, AI, technology, and operations, partnering with leading technology platforms, media companies, and digital-first brands to drive measurable business outcomes.

You will be responsible for end-to-end account management: relationship development, solution adoption, commercial growth, and cross-functional coordination to ensure exceptional delivery.

Key Responsibilities

Account Ownership & Growth

• Serve as the primary point of contact for a portfolio of West Coast Tech & Media clients.
• Develop and execute strategic account plans focused on retention, expansion, and upsell/cross-sell opportunities.
• Meet or exceed revenue, renewal, and growth targets for assigned accounts.
• Identify new business opportunities within existing accounts, including new use cases for data, analytics, AI, and technology solutions.

Client Relationship Management

• Build strong, trusted advisor relationships with senior stakeholders (e.g., Marketing, Product, Data/Analytics, Operations, IT).
• Lead regular business reviews, performance updates, and strategic planning sessions.
• Proactively manage client expectations, resolve issues, and ensure high levels of satisfaction and advocacy.

Solution & Value Delivery

• Deeply understand our data, analytics, AI, and technology offerings and how they apply to Tech & Media use cases (e.g., audience insights, content optimization, ad performance, personalization, operational efficiency).
• Translate client business objectives into solution roadmaps and measurable KPIs.
• Partner with internal teams (Product, Data Science, Engineering, Operations, Professional Services) to ensure successful onboarding, implementation, and ongoing optimization.
• Analyze performance data and provide actionable insights and recommendations to clients.

Operational Excellence

• Maintain accurate account plans, forecasts, and pipeline in CRM and reporting tools.
• Coordinate contract renewals, SOWs, pricing discussions, and commercial negotiations.
• Ensure timely and high-quality delivery of projects, reports, and services.
• Gather client feedback and market intelligence to inform product roadmap and go-to-market strategies.

Qualifications

Required

• 4–7+ years of experience in account management, client success, or strategic partnerships, preferably in:
• Ad tech / martech
• Media & entertainment / streaming
• SaaS / data & analytics / AI platforms
• Proven track record of managing and growing enterprise or strategic accounts.
• Strong understanding of data, analytics, and/or AI-driven solutions and how they impact business performance.
• Experience working with cross-functional teams (sales, product, data/analytics, operations, engineering).
• Excellent communication, presentation, and storytelling skills, with the ability to simplify complex technical concepts for business stakeholders.
• Strong analytical skills; comfortable working with dashboards, reports, and performance metrics.
• Based on or able to work effectively with clients across the US West Coast time zone.

Preferred

• Experience with major Tech & Media companies (e.g., platforms, publishers, streaming services, gaming, digital content).
• Familiarity with digital advertising, audience measurement, attribution, or marketing analytics.
• Experience with CRM tools (e.g., Salesforce), BI tools (e.g., Tableau, Looker, Power BI), and collaboration tools (e.g., Slack, Jira).
• Bachelor’s degree in Business, Marketing, Communications, Data/Analytics, or related field; MBA or equivalent experience a plus.

Key Competencies

• Client-centric mindset and strong relationship-building skills
• Commercial acumen and negotiation skills
• Strategic thinking with the ability to connect data and technology to business outcomes
• Problem-solving and issue resolution under time pressure
• High ownership, accountability, and follow-through
• Ability to work independently and collaboratively in a fast-paced, evolving environment

This job description is not intended to cover or contain a comprehensive listing of all responsibilities, duties, or activities that are required. Responsibilities, duties, and/or activities may change, or new ones may be added at any time with or without notice.

If you are a motivated professional with a passion for delivering impactful solutions, we’d love to hear from you. Apply today to be part of a dynamic and forward-thinking team at Straive.

“Straive is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.”

JOB DESCRIPTION

The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!

As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:

• Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
• Provide inbound customer support using a call flow guide in the customer's preferred language
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Be an amazing problem-solver
• Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
• Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:

• The ability to read, write and speak fluently both Spanish and English
• 1+ year of customer service experience
• A high school diploma or GED
• Strong focus on building customer relationships
• Comfortable using and explaining technology
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking with strong problem solving skills
• Eagerness to learn new technologies
• Strong problem-solving skills with the ability to ask probing questions to come to a resolution
• Strong computer navigation skills and PC knowledge
• The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
• A desktop or laptop to complete PC and internet testing; A work computer will be provided
• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay early, when you want it
• Full time, paid classroom and on the job training
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.