How To Program Nice Remote Jobs in Usa
439 positions found — Page 25
N
DevSecOps software developer
Salary not disclosed
Overview Client is seeking a DevSecOps Software Developer with an active Secret clearance to design and implement CI/CD pipelines.
You will build secure, automated delivery workflows using GitLab CI and modern container platforms.
Core Responsibilities Design, develop, and implement CI/CD pipelines using DevSecOps practices Integrate pipelines into existing development workflows with cross-functional teams Apply security best practices and compliance requirements across the software development lifecycle Essential Qualifications, Skills, and Technologies Active SECRET clearance 4 years of experience in DevSecOps / CI/CD engineering Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or related field Hands-on experience implementing CI/CD pipelines using GitLab CI Experience with container platforms: Docker and/or Kubernetes and/or OpenShift Strong understanding of secure SDLC and DevSecOps methodologies Preferred (Nice-to-Have) Skills or Experience Linux and scripting (e.g., Bash/Shell) Python; YAML/JSON Infrastructure as Code: Terraform or Ansible Azure cloud infrastructure Nexus repository / artifact management Agile/Scrum C/C (multi-threaded, embedded), C#, Windows, JavaScript/TypeScript Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
You will build secure, automated delivery workflows using GitLab CI and modern container platforms.
Core Responsibilities Design, develop, and implement CI/CD pipelines using DevSecOps practices Integrate pipelines into existing development workflows with cross-functional teams Apply security best practices and compliance requirements across the software development lifecycle Essential Qualifications, Skills, and Technologies Active SECRET clearance 4 years of experience in DevSecOps / CI/CD engineering Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or related field Hands-on experience implementing CI/CD pipelines using GitLab CI Experience with container platforms: Docker and/or Kubernetes and/or OpenShift Strong understanding of secure SDLC and DevSecOps methodologies Preferred (Nice-to-Have) Skills or Experience Linux and scripting (e.g., Bash/Shell) Python; YAML/JSON Infrastructure as Code: Terraform or Ansible Azure cloud infrastructure Nexus repository / artifact management Agile/Scrum C/C (multi-threaded, embedded), C#, Windows, JavaScript/TypeScript Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Not Specified
N
Senior Business Analyst
🏢 Nesco Resource
Salary not disclosed
Overview This is a contract to hire opportunity and Hybrid work schedule (2 days on site) Client is seeking an IT Business Analyst to support a Digital Banking team focused on access management and delivery governance.
This role manages Jira stories/backlogs, maintains Confluence documentation, supports PLC/SDLC governance reporting, and provides operational support and training for project management tools used across the organization.
Core Responsibilities Manage Jira boards and backlog priorities; respond to updates and requests in a timely manner Write and maintain Jira stories, including clear requirements and acceptance criteria Maintain documentation in Confluence (process docs, user guides, support articles) Support PLC/SDLC governance activities including data quality checks, follow-up, and reporting Provision and maintain user access for supported applications and tools Respond to end-user support requests; track issues and drive resolution Train end users on supported tools and processes Support UAT activities to ensure quality releases and strong user experience Partner with cross-functional teams (digital stakeholders, delivery teams, contact center) to support product releases Assist with operational tracking and basic project financial processes as required Essential Qualifications, Skills, and Technologies Business Analyst experience supporting client-facing web and/or mobile applications (digital banking preferred) Experience in a financial institution or other heavily regulated environment Strong hands-on Jira experience (board management, backlog, prioritization) Strong hands-on Confluence experience (documentation, knowledge base) Strong story writing skills (requirements and acceptance criteria) Excellent organizational skills and ability to manage multiple priorities Strong communication skills with technical and non-technical stakeholders Proficiency with Microsoft Office and Agile/Kanban concepts Preferred (Nice-to-Have) Skills or Experience Jira Align and/or enterprise project tools (e.g., EPPIC) UAT coordination/support experience Experience supporting access provisioning or application administration Experience working with contact center teams during digital release Client offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Client provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This role manages Jira stories/backlogs, maintains Confluence documentation, supports PLC/SDLC governance reporting, and provides operational support and training for project management tools used across the organization.
Core Responsibilities Manage Jira boards and backlog priorities; respond to updates and requests in a timely manner Write and maintain Jira stories, including clear requirements and acceptance criteria Maintain documentation in Confluence (process docs, user guides, support articles) Support PLC/SDLC governance activities including data quality checks, follow-up, and reporting Provision and maintain user access for supported applications and tools Respond to end-user support requests; track issues and drive resolution Train end users on supported tools and processes Support UAT activities to ensure quality releases and strong user experience Partner with cross-functional teams (digital stakeholders, delivery teams, contact center) to support product releases Assist with operational tracking and basic project financial processes as required Essential Qualifications, Skills, and Technologies Business Analyst experience supporting client-facing web and/or mobile applications (digital banking preferred) Experience in a financial institution or other heavily regulated environment Strong hands-on Jira experience (board management, backlog, prioritization) Strong hands-on Confluence experience (documentation, knowledge base) Strong story writing skills (requirements and acceptance criteria) Excellent organizational skills and ability to manage multiple priorities Strong communication skills with technical and non-technical stakeholders Proficiency with Microsoft Office and Agile/Kanban concepts Preferred (Nice-to-Have) Skills or Experience Jira Align and/or enterprise project tools (e.g., EPPIC) UAT coordination/support experience Experience supporting access provisioning or application administration Experience working with contact center teams during digital release Client offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Client provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Not Specified
N
Software & Computer Systems Technician II
🏢 Nesco Resource
Salary not disclosed
Overview Client is seeking a Software Developer to build and support custom solutions within the Autodesk ecosystem.
This role focuses on Autodesk Vault and Fusion Manage (PLM) integrations, workspace customization, and automation that improves PLM workflows and data exchange across platforms.
Core Responsibilities Develop and maintain integrations and applications using Autodesk Vault, Fusion Manage APIs, and Autodesk web services Configure and customize Fusion Manage workspaces to support business processes Build REST-based integrations to automate data exchange and improve user experience Collaborate with cross-functional teams to gather requirements and deliver scalable solutions Follow SDLC best practices including version control, testing, deployment, and documentation in a Git environment Maintain code quality through clean, efficient, well-documented C# and JavaScript development Support knowledge sharing and help train team members on tools and procedures Essential Qualifications, Skills, and Technologies Hands-on experience with Autodesk platforms and APIs (Fusion Manage and/or Autodesk Vault) Experience configuring/customizing Fusion Manage workspaces Strong C# and JavaScript development skills Experience integrating RESTful APIs and web services Proficiency with Git and Visual Studio Solid understanding of PLM concepts and workflow/lifecycle processes Ability to work independently on moderately complex problems and contribute to team delivery Strong communication skills for internal collaboration Preferred (Nice-to-Have) Skills or Experience 3 years of software development experience, ideally in a PLM or CAD-integrated environment Prior experience with Autodesk Vault, Fusion Manage, Fusion Lifecycle, or similar PLM platforms Experience training or enabling team members on established procedures and tools Work Details Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This role focuses on Autodesk Vault and Fusion Manage (PLM) integrations, workspace customization, and automation that improves PLM workflows and data exchange across platforms.
Core Responsibilities Develop and maintain integrations and applications using Autodesk Vault, Fusion Manage APIs, and Autodesk web services Configure and customize Fusion Manage workspaces to support business processes Build REST-based integrations to automate data exchange and improve user experience Collaborate with cross-functional teams to gather requirements and deliver scalable solutions Follow SDLC best practices including version control, testing, deployment, and documentation in a Git environment Maintain code quality through clean, efficient, well-documented C# and JavaScript development Support knowledge sharing and help train team members on tools and procedures Essential Qualifications, Skills, and Technologies Hands-on experience with Autodesk platforms and APIs (Fusion Manage and/or Autodesk Vault) Experience configuring/customizing Fusion Manage workspaces Strong C# and JavaScript development skills Experience integrating RESTful APIs and web services Proficiency with Git and Visual Studio Solid understanding of PLM concepts and workflow/lifecycle processes Ability to work independently on moderately complex problems and contribute to team delivery Strong communication skills for internal collaboration Preferred (Nice-to-Have) Skills or Experience 3 years of software development experience, ideally in a PLM or CAD-integrated environment Prior experience with Autodesk Vault, Fusion Manage, Fusion Lifecycle, or similar PLM platforms Experience training or enabling team members on established procedures and tools Work Details Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Not Specified
N
Senior Process Engineer
🏢 Nesco Resource
Salary not disclosed
Overview Client is seeking a contract Process/CX Engineer to provide surge support across multiple concurrent enterprise initiatives.
This role ramps quickly into active workstreams, leads discovery and facilitation, documents current-state processes and experiences, identifies improvement opportunities, and translates findings into clear business and technical requirements to enable solutions such as automation, AI, OCR, and platform enhancements.
Core Responsibilities Lead and/or support discovery with cross-functional partners; define scope and problem framing Design and facilitate stakeholder working sessions; capture decisions, artifacts, and action plans Create current-state process maps and experience/journey documentation using established standards Analyze and synthesize qualitative and quantitative insights to identify pain points, root causes, and opportunities Define future-state workflows and recommendations to improve experience, efficiency, growth, and reduce risk/expense Produce clear business and technical requirements to enable automation/AI/OCR/platform solutions Build reusable artifacts (process maps, RACI/SIPOC where applicable, requirements, documentation) Communicate progress, risks, and dependencies with strong documentation discipline Support adoption with change materials (impact assessment, communications, stakeholder readiness) Essential Qualifications, Skills, and Technologies 5+ years leading cross-functional process improvement and/or design thinking initiatives focused on client and/or employee experience Strong end-to-end process design and business process management skills, including documentation standards Excellent facilitation and stakeholder management skills, including senior stakeholders Strong requirements writing skills (business and technical) and ability to translate designs into implementable needs Strong analytical problem-solving skills; effective in ambiguous and complex environments Experience supporting transformation initiatives and sustaining adoption Bachelor's degree in Business, Engineering, or related field Preferred (Nice-to-Have) Skills or Experience Financial services domain exposure Salesforce domain experience Loan Operations or Wealth Operations process/technical exposure Lean / Six Sigma and/or User-Centered Design certification Work Details (include only if present: schedule, location, onsite/hybrid/remote, travel, contract duration) Contract role Travel: as needed based on workshop cadence and stakeholder needs Ability to routinely and frequently operate a motor vehicle with a valid driver's licens Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This role ramps quickly into active workstreams, leads discovery and facilitation, documents current-state processes and experiences, identifies improvement opportunities, and translates findings into clear business and technical requirements to enable solutions such as automation, AI, OCR, and platform enhancements.
Core Responsibilities Lead and/or support discovery with cross-functional partners; define scope and problem framing Design and facilitate stakeholder working sessions; capture decisions, artifacts, and action plans Create current-state process maps and experience/journey documentation using established standards Analyze and synthesize qualitative and quantitative insights to identify pain points, root causes, and opportunities Define future-state workflows and recommendations to improve experience, efficiency, growth, and reduce risk/expense Produce clear business and technical requirements to enable automation/AI/OCR/platform solutions Build reusable artifacts (process maps, RACI/SIPOC where applicable, requirements, documentation) Communicate progress, risks, and dependencies with strong documentation discipline Support adoption with change materials (impact assessment, communications, stakeholder readiness) Essential Qualifications, Skills, and Technologies 5+ years leading cross-functional process improvement and/or design thinking initiatives focused on client and/or employee experience Strong end-to-end process design and business process management skills, including documentation standards Excellent facilitation and stakeholder management skills, including senior stakeholders Strong requirements writing skills (business and technical) and ability to translate designs into implementable needs Strong analytical problem-solving skills; effective in ambiguous and complex environments Experience supporting transformation initiatives and sustaining adoption Bachelor's degree in Business, Engineering, or related field Preferred (Nice-to-Have) Skills or Experience Financial services domain exposure Salesforce domain experience Loan Operations or Wealth Operations process/technical exposure Lean / Six Sigma and/or User-Centered Design certification Work Details (include only if present: schedule, location, onsite/hybrid/remote, travel, contract duration) Contract role Travel: as needed based on workshop cadence and stakeholder needs Ability to routinely and frequently operate a motor vehicle with a valid driver's licens Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Not Specified
A
Senior Nuclear Scheduler
Salary not disclosed
Senior Nuclear Scheduler Waterford, CT 12 Months+ 4-10 – Monday Through Thursday P-6 Training/Experience required.
Per Diem offered for non local Top 3 Required Skills 1.
Experience with Excel, MS Project, and Word also helpful.
2.
Must have experience working with resource loading schedules, contractor generated baseline schedules, time impact analyses, and earned value management reporting.
3.
Ability to convert schedules from one format to another (i.e.
Primavera P6 to Primavera P3 or Microsoft Project).
Hands-on proficiency in Primavera Project -Planner (P6) required.
• What soft skill requirements do you have (team fit and personality requirements)? o Strong communication skills both verbal and written o Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams • Nice to Have Skills: o Must have a working knowledge of how to read engineering / construction drawings o Must understand how project and Supplier work-scopes are actually sequenced and constructed.
o Ability to work with multiple teams with a matrix management organization In conjunction with Engineering, Procurement and Construction (EPC) Contractor Scheduler, develop, implement and analyze the master project schedule (engineering, procurement, construction, commissioning) to ensure activities are on track to meet project milestones.
Integrates and manages owner project schedule submittals into master schedule.
Responsible for reviewing critical path, lag relationships, constraints, and milestones.
Addresses, reviews and corrects any issues with master project schedule to assigned EPC Contractors.
Track all project issue specifics as they relate to the master schedule.
Applies specialized technical knowledge of construction schedules to address/resolve any issues with project team.
Act as lead schedule representative to major projects.
Serve as project schedule subject matter expert and communicate issues up through project team and management.
Walk project site and to verify and document the contractors weekly schedule progress.
Interface with other Supplier Groups to provide scheduling data for change order requests, bid comparisons, and resolving schedule problems.
Perform detailed schedule variance analysis via Primavera Project Planner (PS) Software.
Liaise with EPC Contractor to develop and maintain project metrics (progress curves, labor histograms, project milestone, issues, etc.) to ensure site project goals are met, up to and including Primavera instruction/training.
Provide weekly/monthly summary reports to Project Management leadership team, Site Project Management team and executive leadership.
Train, coach and educate staff on proper scheduling techniques • Preferred Years of Experience: o 2+ • Education: o degree preferred, then the degree or an equivalent combination of education and demonstrated related experience are accepted in lieu of preferred degree.
If degree is required, then the equivalency is not accepted in lieu of the required degree.
o Bachelor preferred in Engineering or Construction Management • Are there any specific companies/industries you’d like to see in the candidate’s experience? o No • Preferred Interview Process Overview (High level): o Microsoft teams interview • What is the committed timeline for interview and decision making? o Looking to get resumes and start interviews within the near term future (month or so) • At any time is overtime required or would you say it is just available as a function of the job? o Yes, for outages OT will be available.
Associate degree or completion of technical program in craft discipline (mechanical, electrical, instrument and controls, etc.) or nuclear operations desired.
Prior work experience demonstrating working knowledge of craft specialty/nuclear operations; related work experience preparing maintenance (PM/CM/Outage) schedules required.
Considerable knowledge and work experience in project planning and work management.
Knowledge of company software and systems used for scheduling outages.
Proficiency in Critical Path Method (CPM) schedule analysis, with considerable experience in the use of a computer, spreadsheet applications and on-line scheduling software.
Proven ability to prepare and present technical information and data in a variety of formats.
Previous experience working with LAN-based project scheduling tools.
Excellent organizational skills, ability to prioritize work of self and others, work in a fast paced environment.
Excellent communication skills and demonstrated experience through effective interaction with various levels of employees and management.
Demonstrates strong analytical and abstract thinking skills, good problem solving skills, skill in determining the impact of changing variables on plant operations.
Ability to process information and make decisions quickly in a fast paced environment.
Must be detailed oriented.
Min of HS Diploma
Per Diem offered for non local Top 3 Required Skills 1.
Experience with Excel, MS Project, and Word also helpful.
2.
Must have experience working with resource loading schedules, contractor generated baseline schedules, time impact analyses, and earned value management reporting.
3.
Ability to convert schedules from one format to another (i.e.
Primavera P6 to Primavera P3 or Microsoft Project).
Hands-on proficiency in Primavera Project -Planner (P6) required.
• What soft skill requirements do you have (team fit and personality requirements)? o Strong communication skills both verbal and written o Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams • Nice to Have Skills: o Must have a working knowledge of how to read engineering / construction drawings o Must understand how project and Supplier work-scopes are actually sequenced and constructed.
o Ability to work with multiple teams with a matrix management organization In conjunction with Engineering, Procurement and Construction (EPC) Contractor Scheduler, develop, implement and analyze the master project schedule (engineering, procurement, construction, commissioning) to ensure activities are on track to meet project milestones.
Integrates and manages owner project schedule submittals into master schedule.
Responsible for reviewing critical path, lag relationships, constraints, and milestones.
Addresses, reviews and corrects any issues with master project schedule to assigned EPC Contractors.
Track all project issue specifics as they relate to the master schedule.
Applies specialized technical knowledge of construction schedules to address/resolve any issues with project team.
Act as lead schedule representative to major projects.
Serve as project schedule subject matter expert and communicate issues up through project team and management.
Walk project site and to verify and document the contractors weekly schedule progress.
Interface with other Supplier Groups to provide scheduling data for change order requests, bid comparisons, and resolving schedule problems.
Perform detailed schedule variance analysis via Primavera Project Planner (PS) Software.
Liaise with EPC Contractor to develop and maintain project metrics (progress curves, labor histograms, project milestone, issues, etc.) to ensure site project goals are met, up to and including Primavera instruction/training.
Provide weekly/monthly summary reports to Project Management leadership team, Site Project Management team and executive leadership.
Train, coach and educate staff on proper scheduling techniques • Preferred Years of Experience: o 2+ • Education: o degree preferred, then the degree or an equivalent combination of education and demonstrated related experience are accepted in lieu of preferred degree.
If degree is required, then the equivalency is not accepted in lieu of the required degree.
o Bachelor preferred in Engineering or Construction Management • Are there any specific companies/industries you’d like to see in the candidate’s experience? o No • Preferred Interview Process Overview (High level): o Microsoft teams interview • What is the committed timeline for interview and decision making? o Looking to get resumes and start interviews within the near term future (month or so) • At any time is overtime required or would you say it is just available as a function of the job? o Yes, for outages OT will be available.
Associate degree or completion of technical program in craft discipline (mechanical, electrical, instrument and controls, etc.) or nuclear operations desired.
Prior work experience demonstrating working knowledge of craft specialty/nuclear operations; related work experience preparing maintenance (PM/CM/Outage) schedules required.
Considerable knowledge and work experience in project planning and work management.
Knowledge of company software and systems used for scheduling outages.
Proficiency in Critical Path Method (CPM) schedule analysis, with considerable experience in the use of a computer, spreadsheet applications and on-line scheduling software.
Proven ability to prepare and present technical information and data in a variety of formats.
Previous experience working with LAN-based project scheduling tools.
Excellent organizational skills, ability to prioritize work of self and others, work in a fast paced environment.
Excellent communication skills and demonstrated experience through effective interaction with various levels of employees and management.
Demonstrates strong analytical and abstract thinking skills, good problem solving skills, skill in determining the impact of changing variables on plant operations.
Ability to process information and make decisions quickly in a fast paced environment.
Must be detailed oriented.
Min of HS Diploma
Not Specified
D
AI Help Desk Manager
Salary not disclosed
Great opportunity in a rapidly expanding new government program supporting AI initiatives The Help Desk Manager oversees day-to-day contact center operations to ensure consistent achievement of service levels, quality metrics, and customer satisfaction in a highly regulated environment.
This role directs supervisors and agents, aligning workforce, processes, and technology with organizational policies and mission-critical performance targets.
The manager analyzes operational data and budget performance to optimize staffing, call flows, and cost efficiency while maintaining compliance with contractual requirements, partnering with senior leadership to translate strategic objectives into actionable operational plans.#cjpost Key Responsibilities Design and refine operational strategies, workflows, and standard operating procedures for multi-channel contact center environments supporting enterprise customer service operations.
Monitor real-time and historical performance data including service levels, handle time, adherence, and quality scores, implementing corrective actions to protect customer experience and contractual key performance indicators.
Manage frontline leaders and agents through coaching, performance management, and workforce planning aligned to forecasted volume and budget constraints.
Oversee incident escalation and service-recovery practices for high-impact customer issues in mission-critical systems, ensuring rapid resolution and stakeholder communication.
Collaborate with technology and analytics teams to routing rules and reporting capabilities to improve operational efficiency and scalability.
Ensure compliance with organizational policies, quality standards, and audit requirements in a highly regulated government environment.
Develop and manage operations budgets, tracking cost trends and identifying savings opportunities without degrading service quality.
Build and maintain working relationships with team members, vendors, client stakeholders, and other departments to support seamless contact center operations.
Required Qualifications Bachelor's degree or equivalent relevant experience in Business Administration, Management, or a related field.
7–10+ years of progressive contact center leadership experience, including direct supervision of teams and responsibility for operational outcomes.
Candidates must be a US citizen with the ability to obtain a secret security clearance Demonstrated experience managing contact center operations with proven success in achieving service level agreements, quality metrics, and customer satisfaction targets.
Strong analytical and problem-solving skills with the ability to interpret performance data and implement data-driven operational improvements.
Proven leadership abilities including organizing, planning, scheduling, and coordinating workloads to meet established deadlines and performance standards.
Ability to obtain and maintain Public Trust background investigation and U.S.
citizenship as required.
Preferred Qualifications Experience with enterprise contact center platforms such as Genesys, Five9, NICE, or Cisco, and associated reporting tools.
Background managing outsourced or vendor contact center relationships under service level agreements.
Knowledge of ITIL framework and processes applied to customer service operations.
Prior experience in government or highly regulated civilian workforce environments.#cjpost
This role directs supervisors and agents, aligning workforce, processes, and technology with organizational policies and mission-critical performance targets.
The manager analyzes operational data and budget performance to optimize staffing, call flows, and cost efficiency while maintaining compliance with contractual requirements, partnering with senior leadership to translate strategic objectives into actionable operational plans.#cjpost Key Responsibilities Design and refine operational strategies, workflows, and standard operating procedures for multi-channel contact center environments supporting enterprise customer service operations.
Monitor real-time and historical performance data including service levels, handle time, adherence, and quality scores, implementing corrective actions to protect customer experience and contractual key performance indicators.
Manage frontline leaders and agents through coaching, performance management, and workforce planning aligned to forecasted volume and budget constraints.
Oversee incident escalation and service-recovery practices for high-impact customer issues in mission-critical systems, ensuring rapid resolution and stakeholder communication.
Collaborate with technology and analytics teams to routing rules and reporting capabilities to improve operational efficiency and scalability.
Ensure compliance with organizational policies, quality standards, and audit requirements in a highly regulated government environment.
Develop and manage operations budgets, tracking cost trends and identifying savings opportunities without degrading service quality.
Build and maintain working relationships with team members, vendors, client stakeholders, and other departments to support seamless contact center operations.
Required Qualifications Bachelor's degree or equivalent relevant experience in Business Administration, Management, or a related field.
7–10+ years of progressive contact center leadership experience, including direct supervision of teams and responsibility for operational outcomes.
Candidates must be a US citizen with the ability to obtain a secret security clearance Demonstrated experience managing contact center operations with proven success in achieving service level agreements, quality metrics, and customer satisfaction targets.
Strong analytical and problem-solving skills with the ability to interpret performance data and implement data-driven operational improvements.
Proven leadership abilities including organizing, planning, scheduling, and coordinating workloads to meet established deadlines and performance standards.
Ability to obtain and maintain Public Trust background investigation and U.S.
citizenship as required.
Preferred Qualifications Experience with enterprise contact center platforms such as Genesys, Five9, NICE, or Cisco, and associated reporting tools.
Background managing outsourced or vendor contact center relationships under service level agreements.
Knowledge of ITIL framework and processes applied to customer service operations.
Prior experience in government or highly regulated civilian workforce environments.#cjpost
Not Specified
R
Senior IT Project Manager - Financial Systems
Salary not disclosed
Senior IT Project Manager - Financial Systems
Location: New York, NY 10036
Schedule: Hybrid - Onsite Tuesday, Wednesday, Thursday (non-negotiable)
Contract: 6-month W2 contract with potential to convert to FTE
Pay Rate: $65-$75/hour (DOE)
Start Date: ASAP
Russell Tobin is supporting a leading global professional services organization in the search for a Senior IT Project Manager to support enterprise finance and technology initiatives. This role will lead complex, cross-functional projects with global stakeholders, ensuring delivery on time, within scope, and within budget.
This is a high-visibility opportunity for a hands-on project leader who thrives in fast-paced environments and can operate independently while engaging senior leadership.
What You’ll Be Doing
Project Planning & Strategy
- Develop comprehensive project plans outlining scope, timelines, budgets, and resource allocation
- Define project objectives, success metrics, and delivery roadmaps
Project Execution
- Lead end-to-end project delivery across the full lifecycle
- Ensure milestones, deliverables, and quality standards are met
Risk & Issue Management
- Identify project risks and implement mitigation strategies
- Proactively manage escalations and remove delivery roadblocks
Stakeholder Management
- Partner with business, finance, and technology stakeholders globally
- Build strong relationships with executive sponsors and project teams
Communication & Reporting
- Provide regular status updates to leadership and steering committees
- Communicate risks, dependencies, and progress clearly
Resource & Budget Management
- Manage project resources, forecasts, and financial tracking
- Ensure effective utilization of personnel and tools
Quality & Change Management
- Oversee governance, documentation, and change controls
- Ensure adherence to delivery frameworks and standards
Project Closure
- Drive successful handoff, documentation, and post-implementation reviews
What We’re Looking For
Required Experience
- 5-10 years of IT Project Management experience
- Proven delivery of Finance Systems projects
- Experience leading 5+ full project lifecycles
- Background supporting global organizations (LATAM, EMEA, NA)
- Experience with Oracle EBS and/or SAP environments
- Strong knowledge of Waterfall and Agile methodologies
- Bachelor’s degree required
Preferred
- PMP certification (nice to have)
- Experience with enterprise project planning tools
Leadership & Communication
- Experience engaging with C-level stakeholders
- Ability to lead meetings and drive executive discussions
- Strong verbal and written communication skills
- Professional presence with senior leadership
Team Fit & Work Style
We’re seeking someone who:
- Can ramp up quickly and operate as a 100% individual contributor within 30 days
- Works independently with minimal guidance
- Is proactive, resourceful, and solutions-oriented
- Isn’t afraid to “roll up their sleeves”
- Can lead conversations and own meetings end-to-end
- Understands direction quickly and executes
Russell Tobin / Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings plan, life & disability insurance, an employee assistance program, legal support, auto & home insurance, pet insurance, and employee discounts with preferred vendors.
Not Specified
R
Records Management & Administrative Support Specialist
🏢 Russell Tobin
Salary not disclosed
Russell Tobin's client is hiring a Records Management & Administrative Support Specialist in Charlotte, NC
Employment Type: Contract
Location: Hybrid - Charlotte, NC 28269
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay rate: $19-$21/hr
Responsibilities:
Records & Data Management
- Coordinate and organize company records and knowledge materials
- Maintain standardized filing and retrieval systems
- Ensure accurate documentation and compliance with internal processes
Accounts Receivable & Financial Support
- Provide Accounts Receivable support
- Execute credit memos, invoice cancellations, and cost transfers
- Assist with data management and reporting
Procurement & Operational Support
- Create and process purchase orders
- Manage parts ordering
- Support job management activities
Warranty Administration
- Process warranty registrations
- Support warranty cost recovery and claims
Requirements:
- High school diploma
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and manage multiple priorities
- Strong time management skills
- Ability to follow Standard Work Instructions and established processes
Nice to have:
- Experience in HVAC or a service-based organization
- Knowledge of
- Knowledge of SAP S4-Hana
- Bachelor’s degree with 1+ year of relevant experience OR Associate/BA degree with 3+ years of shared service administrative support experience
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Not Specified
A
Project Captain
Salary not disclosed
Arena Staffing has partnered with ONYX Architects, a boutique architecture studio near Altadena, to hire a Project Captain to help drive technical coordination and construction document delivery across active projects. This is a hands on role for someone who enjoys tight consultant coordination, clean Revit sets, and keeping projects moving from DD through permitting and into CA.
If you are the kind of architect who can run point on CD production, integrate multi discipline consultant sets, and close loops fast without drama, this role will feel like a fit.
Why you will want this role
- Real ownership: You will be a key technical driver, not a background production seat
- Variety of work: Civic, education, housing, adaptive reuse, historic preservation, commercial, mixed use
- Hybrid cadence: Collaboration forward, with 1 remote day per week
- Small studio, high impact: 15 to 18 person team with direct access to leadership and real visibility
- Quality matters here: Strong focus on documentation, coordination, and buildable delivery
- Benefits that matter: Medical, 100% dental and vision, life insurance, 401k plus profit sharing, PTO and holidays
Role snapshot
Title: Project Captain
Location: Near Altadena
Schedule: Full time, exempt
Compensation: $90,000 to $115,000 base (DOE)
Bonus: Performance based bonus opportunities plus profit sharing program
Benefits: Medical (BlueShield), 100% dental and vision, life insurance, 401k vested after 1 year with profit sharing up to 3%, 3 weeks PTO, sick time, holidays
Your mission
Own the technical coordination and production flow of projects and protect documentation quality, while keeping consultant integration clean and deadlines realistic. You will translate design intent into buildable, code aligned sets and support the team through permitting and construction.
A strong first 90 days includes:
- Learning and adopting ONYX Revit and documentation standards quickly
- Establishing a consistent coordination rhythm with consultants (MEP, structural, civil, and others)
- Tightening internal QC to reduce rework and late stage surprises
- Owning plan check responses and corrections with urgency and accuracy
- Supporting CA tasks with clear follow through and closed loops
What you will own
- Technical delivery (DD to CD to CA)
- Lead construction document production from design development through permit or bid
- Integrate consultant work into the architectural set and maintain cross discipline alignment
- Develop technical solutions across multiple building types and materials
- Conduct internal QC reviews to ensure accuracy and completeness
- Revit production and standards
- Drive Revit modeling and documentation workflows (production and coordination)
- Maintain organized models, sheets, details, and ONYX documentation standards
- Consultant coordination
- Coordinate multi disciplinary consultants throughout design and documentation
- Track issues, close loops, and prevent coordination drift
- Plan check and corrections
- Support plan check comment responses and manage corrections efficiently
- Construction administration support
- Support RFIs, submittals, and site visits, and help resolve technical issues during construction
- Team collaboration
- Coordinate internal tasks, support production flow, and mentor junior staff as needed
- Represent ONYX professionally with clients, consultants, and external partners
Must have requirements
- Bachelor’s or Master’s degree in Architecture
- 5 to 8 years of experience in an architectural practice
- 5 plus years of Revit experience (design and production) with advanced proficiency on production projects
- Construction document production ownership from DD through permit or bid
- Consultant coordination experience integrating MEP, structural, civil, and other sets into the architectural drawings
- Plan check corrections experience
- Hands on construction administration exposure (RFIs, submittals, site visits)
- Working knowledge of building codes and zoning regulations as applied to documentation
- Strong organization, time management, and follow through across multiple projects and phases
- Strong communication skills (email, team coordination, internal)
- Experience with contract drafts
Nice to have requirements
- Professional licensure (preferred, not required) and clear path toward licensure
- LEED AP
- Experience mentoring or directing junior staff
Interview process
Round 1: Virtual or in person interview (45 to 60 minutes)
Round 2: In person or virtual interview (45 to 60 minutes)
Compliance statement
Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.
Not Specified
R
Admin Support
🏢 Russell Tobin
Salary not disclosed
Russell Tobin's client is hiring a Admin Support in Mason, OH
Employment Type: Contract
Location: Onsite - Mason, OH 45040
Schedule: Monday-Friday 8:30am-5:30pm
Pay rate: $20-$22/hr
Responsibilities:
- Perform administrative and high-volume data entry work related to UM prior authorization requests
- Process and document cases within Facets, FileBound, and Jira systems
- Conduct outbound notification calls to providers and members regarding authorization status
- Maintain accurate records and ensure compliance with internal and regulatory standards
- Support cross-functional teams with documentation and case tracking
- Complete assigned training and compliance requirements within established timelines
Requirements:
- Prior data entry experience
- Proficiency in Microsoft Excel and Microsoft Office Suite
- Strong attention to detail and accuracy
- Ability to multitask in a fast-paced environment
- Solid critical thinking and problem-solving skills
Nice to have:
- Prior experience with HealthFirst or Anthem prior authorizations
- Experience working in managed care or health insurance environments
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Not Specified
jobs by
✓ All jobs loaded