How Does Hotline Work Jobs Remote Jobs in Usa

Job Purpose

The Hotline Support Technician/ Engineer role is to delight customer through assisting with online support and telecommunication. This is a highly impactful role, requiring a generalist’s mindset and an eagerness to learn and develop a broad expertise of CPS’s products, across the electrical, and software domains. As technical support personnel, you would be responsible for assisting customer with CPS inverters issues at site through phone and remote monitoring portal.

Duties and Responsibilities

• Support installers and field technicians across phone and email channels by answering common questions, troubleshooting technical issues, and resolving technical requests.

• Provide feedback for the enhancement and development of existing products based on customer and installer input.

• Monitor Solar sites for customer and provide regular update on the inverter error.

• Provide response to all online open tickets on the monitoring portal.

• Perform diagnostic activites on portal and clear the faults/ errors remotely for inverter at customer sites and assist service team.

• Organize fleet or batch actions and coordinate service projects for customers (manage communications, organize action plans, coordinate within CPS, communicate proactively and in steady, structured way for customer resolutions – secure customer delight during such efforts)

• Be professional in all aspects of work quality, communications, company and individual presentation

• Provide remote technical assistance to our field techs and Engineer while they are on site. Qualifications:

• At least High School diploma is required or 4 year degree bachelors in similar domain.

• Proficiency with Microsoft Office, Adobe PDF, Document Management. experience is preferred

• Vocational, technology training coursework including hands-on training

• 1 year of experience with solar and/or energy industry services, commissioning, and applications preferred, but on-the-job training is available in some cases

• Knowledge of solar PV inverter and technology (residential, commercial, utility, power conversion)

• Good verbal and written communication skills. Diplomatic and artful communicator when challenged by field or service issues

• Good skills using email, text, phone, Excel, Word

• Multiplexer, agile, speed and problem solving oriented, systematic, organized. Working Environment

• Regularly spend long hours sitting and using office equipment and computers.

• Regularly spend long hours answering phone calls and emails.

• Regularly move from sitting to standing positions effortlessly.

• Regularly spend long hours in intense concentration reviewing and entering information into a computer.

• Regularly use hands and fingers to handle, control or feel objects.

• Regularly see details of objects that are less than a few feet away.

• Regularly speak clearly so listeners can understand.

• Regularly understand the speech of another person.

• Frequently work in on projects that require deadlines.

• Frequently bend to file and maintain files. • Occasionally lift 5-10 pounds.

• Require coverage off shift hours upon request/ as needed.

Military OneSource Program

Supporting Those Who Serve

This fully remote role offers the opportunity to make a meaningful difference in the lives of U.S. military Service members and their families. As part of the Military OneSource Program, you’ll provide compassionate, professional, and timely support around non-medical counseling, work/life challenges, and critical resources—helping families navigate some of life’s most complex moments.

• Provide assistance, referrals, consultation, and resources related to Non-Medical Counseling (NMC), Employee Assistance Programs (EAP), and work/life issues
• Conduct comprehensive needs assessments to support first-call resolution whenever possible
• Educate callers on available programs and specialty services while promoting appropriate resources
• Confidently identify and manage high-risk or crisis situations, following established protocols
• De-escalate complex or emotionally charged calls with professionalism, empathy, and sound judgment
• Navigate systems and resources to resolve multifaceted concerns efficiently
• Maintain detailed and accurate documentation in the Case Management System (CMS)
• Complete assigned call follow-ups, reporting, and quality assurance tasks
• Deliver exceptional customer service while maintaining sensitivity, compassion, and respect
• Demonstrate strong understanding of military culture, including addressing Service members by rank and acknowledging their service
• Collaborate with your team to complete all required compliance, certification, and annual training requirements (ECA, Cyber Awareness, PII, etc.)

What We’re Looking For

Required Qualifications

• BACHELORS OR MASTERS degree in Social Work, Family Therapy, Counseling, or a related human services field
• 1-2 years of relevant post-graduate experience in counseling, social work, or mental health services
• U.S. Citizenship (required)
• Ability to obtain a Tier 2 Suitability Public Trust clearance

Shifts Available (Availability might change):

MTuSaSu 11:30am-10:30pm

4x10 MTuFSa 11:30am-10:30pm

TuWThFSa 3pm-11:30pm

4x10 WThFSa 1pm-12:00am

4x10WThFSa 11:39am-10:30pm

4x10 MThFSa 11:30am-10:30pm

TuWThFSa 10am-6:30pm

Junior Professional Liability Associate | Hackensack, NJ Office | National Recognised, Award Winning Firm | Up-to $160K

Join a nationally respected litigation firm dedicated to defending professionals and their insurers in high-stakes matters. This role focuses on protecting accountants, architects/engineers, doctors, lawyers, insurance brokers, real estate professionals, and others in errors & omissions (E&O)/professional negligence claims, disciplinary hearings, and regulatory proceedings in state and federal courts through trial and appeal - with an emphasis on confidentiality, reputation protection, expeditious resolutions, proactive risk audits, and client hotline support.

Why You Should Join:

· Team-First, Collaborative Culture

The firm is ranked among the largest law firms in Law360's Top 400. It fosters a team-first, collaborative culture emphasizing integrity, innovation, open communication, support, and excellence in client service.

· Uncapped Career Advancement in a Growing Firm

Uncapped career advancement in a growing, dynamic firm (recent lateral additions strengthening key practices like Employment Defense and Insurance Coverage).

· Impactful, High-Profile Work

Impactful, high-profile work protecting clients' reputations, licenses, and businesses in national/regional matters. Recognized as a top employer (U.S. News Best Companies to Work For; Mansfield Certified/True Trailblazer for inclusivity).

· Opportunity to Join a Nationally Respected Leader

Opportunity to join a nationally respected litigation firm serving insurers, professionals, and businesses with proactive, value-driven approaches.

· Competitive Compensation & Growth

Highly competitive compensation up to $160K, combined with a stable, expanding platform that offers mentorship, direct involvement in sophisticated cases, and real long-term advancement.

Day-to-Day:

· Defend professionals in E&O/professional negligence claims, disciplinary proceedings, and regulatory matters

· Handle all phases of litigation including pleadings, discovery, depositions, motion practice, trials, and appeals in state and federal courts

· Draft and argue dispositive motions and oppositions

· Provide proactive risk management, conduct audits, and support client hotlines

· Collaborate with partners, insurers, and clients on strategy, reputation protection, and expeditious resolutions

· Participate in high-exposure matters emphasizing confidentiality and value-driven outcomes

Ideal Candidate:

· 1+ years of litigation experience (professional liability, insurance defense, or related preferred)

· Strong research, writing, and motion practice skills

· New Jersey bar admission required (multi-jurisdictional experience a plus)

· Interest in defending professionals' careers, licenses, and reputations

· Self-directed, organized, and collaborative team player comfortable in a national firm environment

Take the Next Step:

Email resume:

Book a confidential chat:

• Mon-Fri 3:30pm-12am with rotating weekends/holidays
• ​3rd shift Nights 3x12s
  
  

• Performs, evaluates, and monitors laboratory tests as authorized within established protocols, selecting and performing additional procedures when indicated.
• Monitors workflow and makes necessary adjustment to complete work in an appropriate time frame.
• Evaluates results for clinical significance, validity and appropriateness.
• Follows prescribed policy in the reporting and notification of test results.
• Performs and documents calibration, maintenance and repair of instruments and equipment.
• Recognizes indicators of test and/or instrument malfunction; evaluates and implements appropriate corrections.
• Prepares reagents, maintains an adequate supply of materials for test procedures and manages inventory to effectively reduce departmental waste/expense.
• Exercises clinical judgment in assessing priorities while identifying, problem solving and offering solutions to test systems through the appropriate department channels, i.e. contacts hotline to troubleshoot with a specialist when necessary to resolve the issue or set-up service when appropriate.
• Assists with review and revision of procedures and documentation related to accreditation, adhering to all regulatory requirements for various authorities, including but not limited to CAP, TJC, OSHA.
• Maintains clear, real time communications shift-to-shift and with leadership regarding issues, concerns and problems which may affect patient care or the operation of the department.
• Participates in planning and implementing change through participation in staff meetings, task forces or projects.
• Participates in competency assessment program, where qualified.
• Performs, documents and reviews quality control and quality assurance for improvement according to established protocol.
• Evaluates quality control results and takes corrective action when indicated.
• Ascertains that specimens are properly labeled and suitable for testing.
• Assists in improving the quality and efficiency of laboratory procedures, policies, and processes.
• Ensures compliance with all accrediting agency standards, supporting CAP Regulatory requirements in an acute setting.
• Performs internal and external proficiency testing in the same manner as patient samples.

• Bachelor's Degree in Clinical Laboratory Sciences, or Bachelor's Degree in Medical Technology or related field.

• Medical Technologist (MT) certification issued by the American Society for Clinical Pathology (ASCP), or Medical Laboratory Scientist (MLS) certification issued by the American Society for Clinical Pathology Board of Certification (ASCP BOC), or Medical Technologist (MT) certification issued by the American Medical Technologists (AMT).

• At least 1 year of experience in a laboratory related position.
  

At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.

When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.

For Eyes is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

What You'll Do: The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every For Eyes every time. The role of Sales Associate helps establish For Eyes as the premier destination for all vision needs in your community.

Key Responsibilities:

• Drive Sales & Build Relationships: Hit sales targets and exceed expectations by connecting with customers and building lasting relationships. Help new and returning customers in finding products that meet their needs.
• Become a Vision Expert: Offer tailored advice and recommend eyewear solutions that fit each customer's lifestyle and preferences.
• Learn and Grow: Enhance your skills with hands-on training and collaborate with experienced professionals to provide top-tier service.
• Collaborate & Contribute: Work closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success.
• Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.
• Foster Inclusion & Respect: Cultivate an inclusive and respectful environment for both customers and colleagues.

What We're Looking For:

• Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
• Sales Savvy: Thrive in a dynamic environment, using your communication skills to engage customers and drive sales.
• Tech-Savvy & Detail-Oriented: Comfortable using technology to enhance customer experience while maintaining accuracy with transactions.
• Fashion Forward: A keen interest in eyewear and fashion trends, with the ability to help customers find their perfect look.
• Self-Motivated & Adaptable: Stay driven and resilient, adjusting to fast-paced environments and always seeking opportunities to learn and grow.

Preferred Qualifications:

• Optical Experience: Prior experience in optical retail or familiarity with optical products

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Orlando

Job Segment: Retail Sales, Social Media, Retail, Marketing

Great opportunity for a Psychiatrist to live and work in Austin, TX for a large organization in one of their outpatient clinics. Both Child/Adolescent and Adult options available.

• Board Certified or Board Eligible Psychiatrist
• Austin location
• All outpatient clinic setting
• Adult and/or Child/Adolescent ages seen depending on location
• Mon-Fri
• On call - rotations between BH providers 1-2 per year Mon-Fri 5p-7a and all day Sat and Sun with nurse triage before call goes to provider and a hotline rotated daily during business hours
• Scheduled 16-17 patients per day with f/u sessions being 25 min
• Underserved population - mainly depression, anxiety, ADHD, etc
• Bilingual in Spanish a plus
• EMR used is Athena
• Telehealth may be an option as patient panel builds only
• Competitive salary with sign on and relo options, full benefits, and more
• Please refer to Job ID.

Position Purpose: A hospital construction project manager oversees all phases of a building project, ensuring it's completed on time, within budget, and according to design. They manage teams, coordinate vendors, and handle everything from initial planning to final close-out.

What you will do:

*Is knowledgeable of and ensures that supervised Associates are knowledgeable of applicable current compliance policies and procedures, laws and regulatory developments including their responsibility to comply with applicable laws, regulations and Holy Cross Hospital policies as a condition of employment, as well as reporting mechanisms such as the corporate compliance hotline.

* Ensures that Associates complete compliance orientation and ensures and arranges for ongoing specific risk training (applicable to the department) on a regular basis throughout the year.

* Provides appropriate assistance regarding monitoring techniques to reasonably assure compliance in supervised functional areas, including the submission of reports of suspect non-compliance to the Compliance Officer so that further evaluation can be performed.

* Responds timely to detect offenses, assists in the investigation and in the development and implementation of disciplinary and/or corrective action initiatives.

*Facilitate and oversee competitive selection process and contract negotiation for all owner-contracted consultants.

* Regularly monitor contract compliance with all owner-contracted firms.

* Complete a final review of all contracts to ensure services and billings are consistent with contract terms.

Minimum Qualifications

* Bachelors Degree in Construction Engineering, Architecture, a related field, or equivalent experience. Masters Degree in Healthcare Administration and or Business Administration preferred.

* Minimum of ten (10) years progressive experience in planning and managing large scale, multi-million dollar construction projects required.

* Must possess proven track record of successful management of multi-million dollar healthcare construction projects.

* Strong familiarity with Standard Agreement templates as published by the American Institute of Architects (AIA) covering all facets of capital project management.

* Excellent organizational and problem-solving skills

* Outstanding leadership ability capable of engaging and motivating a team with a broad

range of experiences and backgrounds to accomplish project objectives.

* Highly effective interpersonal, communication, and presentation skills.

Position Highlights and Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
• We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
• We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.

Ministry/Facility Information:

• Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the sisters of Mercy and a member of Trinity Health.
• We are committed to providing compassionate and holistic person-centered care.
• We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching

Legal Info

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.