How Do I Get A Live Person At Usps Customer Service Jobs in Usa

• 
  
• 
  

  Respond accurately, timely, and courteously to telephone, written, web, and walk-in inquiries.

  
  
  
• 
  

  Ensure effective customer relations through professional communication.

  
  
  
• 
  

  Accurately document all customer interactions.

  
  
  

• 
  
• 
  

  Initiate or process adjustments as needed to resolve inquiries.

  
  
  
• 
  

  Conduct research and coordinate with other departments to resolve issues.

  
  
  
• 
  

  Respond to and assist with priority inquiries and special projects as required by management.

  
  
  

• 
  
• 
  

  Provide feedback to management regarding customer problems, questions, and needs.

  
  
  
• 
  

  Maintain accurate records of complaints and customer comments.

  
  
  
• 
  

  Recommend changes or improvements based on recurring issues.

  
  
  
• 
  

  Follow through on complaints until resolution or escalate to management when necessary.

  
  
  

• 
  
• 
  

  Maintain knowledge of quality work instructions and company policies.

  
  
  
• 
  

  Recommend improvements to procedures and techniques identified during daily operations.

  
  
  
• 
  

  Meet all departmental productivity, quality, and timeliness standards.

  
  
  

• 
  
• 
  

  Identify and promptly report suspected fraudulent activities.

  
  
  
• 
  

  Report system errors to the appropriate departments.

  
  
  

• 
  
• 
  

  Excellent verbal and written communication skills.

  
  
  
• 
  

  Strong interpersonal and organizational skills.

  
  
  
• 
  

  Ability to handle high-stress situations.

  
  
  
• 
  

  Good judgment and problem-solving abilities.

  
  
  
• 
  

  Strong customer service orientation.

  
  
  
• 
  

  Ability to learn and efficiently operate multiple computer systems.

  
  
  

Required:

• 
  
• 
  

  Basic computer operating skills.

  
  
  
• 
  

  Ability to use standard office equipment.

  
  
  

Preferred:

• 
  
• 
  

  Knowledge of word processing, spreadsheet, and database software.

  
  
  

Required Education:

• 
  
• 
  

  High School Diploma or equivalent.

  
  
  

Required Work Experience:

• 
  
• 
  

  None.

  
  
  

Preferred Education:

• 
  
• 
  

  Associate Degree.

  
  
  

Preferred Work Experience:

• 
  
• 
  

  2 years of customer service or call center experience.

  
  
  

• 
  
• 
  

  Typical office environment.

  
  
  

• 
  
• Provides prompt, accurate, thorough and courteous responses to all customer inquiries.
  
• Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures.
  
• Performs research as needed to resolve inquiries.
  
• 60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.
  
• Handles situations which may require adaptation of response or extensive research.
  
• Accurately documents inquiries.
  
• 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries.
  
• Coordinates with other departments to resolve problems.
  
• Responds to, researches and/or assists with priority inquiries and special projects as required by management.
  
• 10% Provides feedback to management regarding customer problems, questions and needs.
  
• Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management.
  
• Follows through on complaints until resolved or reports to management as needed.
  
• 10% Maintains basic knowledge of quality work instructions and company policies.
  
• Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.
  
• Maintains all departmental productivity, quality, and timeliness standards.
  
• 5% Assist with the training of new employees and cross training of coworkers.
  

Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.

Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.

We believe that our success is built upon the talent and dedication of our employees.

We are proud to offer an encouraging and inclusive work environment where every team member's ideas and contributions are valued.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn.

It has grown since then to the largest franchise operator in the world.

Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell Wendy's and Planet Fitness.

Our primary mission is to be the premier operator within each of these brands.

We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Description As a Shift Lead, you support the Assistant and General Manager by running phenomenal shifts independently and embodying the Live Más spirit.

You take ownership of the shift, solving problems proactively while guiding your team to success.

Responsibilities
- Run Shifts Efficiently: Ensure operations run smoothly while upholding Taco Bell's standards.

- Tackle Problems and Seek Help When Needed: Take initiative to address challenges and provide support to the team.

- Provide Guidance to Team Members: Mentor and lead your team to deliver excellent customer service.

- Ensure Excellent Customer Service: Cultivate an environment where every customer leaves happy and satisfied.

Benefits
- Competitive Pay
- Free meals with every shift
- 401(k) with company match
- Insurance options
- Flexible scheduling
- Development opportunities Flynn Group is an equal opportunity employer.

We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities.

If you require any accommodation or adjustments throughout the application process, please let us know.

We look forward to reviewing your application and potentially welcoming you to our premier team!

• 
  
• Duties are listed based on the estimated % of time. Other responsibilities may be assigned.
  
• Performs detailed verification and validation of payroll and billing data, identifying discrepancies, investigating root causes, and ensuring accurate processing.
  
• Provides timely, professional, and analytically sound responses to client inquiries, using critical thinking and subject?matter expertise to resolve issues related to payroll, billing, and funding processes.
  
• New customer set up and data entry.
  
• Maintains multiple interconnected customer databases with a high degree of accuracy, ensuring data integrity across payroll, billing, and funding systems.
  
• Updates customer folders with changes to reflect current week's payroll and billing instructions.
  
• Processes credits/rebills.
  
• Advises clients on optimizing their payroll and billing reporting workflows, applying problem?solving skills to identify inefficiencies and implement more effective processes.
  
• Delivers ongoing training and technical support to clients, explaining system functions, troubleshooting software issues, and guiding users through complex payroll and billing scenarios.
  
• Timely transmission of accounting and payments reports such as wires, ACH, and A/R credits/debits.
  
• Proactively identifies potential risks, recurring issues, and process breakdowns; analyzes root causes and escalates concerns with recommended solutions.
  

• 
  
• Act with uncompromising integrity.
  
• Provide outstanding service and build trusted relationships.
  
• Drive innovation in our products and services and continually improve our processes.
  
• Work in partnership and support each other.
  
• Be personally accountable and deliver on commitments.
  
• Treat each other with respect and dignity.
  

• 
  
• Consideration may be given to a candidate with a degree in lieu of experience.
  

• 
  
• Education Level Academic Concentration/Major
  
  Req/Preferred
  
• Bachelor's Degree, Accounting or related field, Preferred
  

• 
  
• Excellent organizational and time management skills.
  
• Excellent written and verbal communication skills in an environment with a high volume of calls and emails
  
• Ability to use multiple types of software including MS Office and proficiency in basic office equipment.
  
• Strong understanding of accounting principles and the ability to interpret payroll, tax, A/P, A/R, and cash posting data to resolve discrepancies.
  
• Ability to understand relationships of data in multiple databases and good with numbers, particularly reconciling differences.
  
• Must demonstrate meticulous attention to detail, accuracy under pressure, and the ability to manage high volume workloads without compromising quality.
  
• Exceptional critical Thinking and problem-solving skills, with the ability to evaluate issues, determine root causes, and implement effective solutions independently.
  
• Strong technical aptitude and ability to quickly learn and navigate multiple payroll, billing, and funding platforms, as well as Excel and other MS Office tools.
  

Must Have

• 
  
• 1099-S,Account Audits,Accounting,Accounting Journal Entries,Account Management,Account Reconciliations,Accounts Payable (AP),Accounts Payable Operations,Accounts Payable Process,Accounts Receivable (AR),Accounts Receivable Processing,Accruals,Ad Hoc Reporting,Aging Reports,Asana (Software),Audit Preparations,Audit Reporting,Audit Support,Automatic Clearing House (ACH) Processing,Balance Sheet Account Reconciliations,Balance Sheets,Bank Deposits,Bank Reconciliations,Bill Drafting,Billing,Billing Dispute Resolution,Billing Process,Billing Systems,Business-to-Business (B2B),Business-To-Business (B2B) eCommerce,Cash Allocation,Cash Application,Cash Flow Forecasting,Cash Management,Cash Operations,Cash Reconciliations,Chargeback,Check Processing,Claims Processing,Commission Accounting,Commission Analysis,Commission Reporting,Communication,Conflict Resolution,Credit,Credit Analysis,Credit Card Operations,Credit Card Processing,Credit Card Reconciliations,Customer Billing,Customer Reconciliation,Data Reconciliation,Debt,Dispute Management,Distribution Logistics Management,E-Commerce,Ensure Compliance,Enterprise Resource Planning (ERP),Financial Accounting,Financial Close,Financial Closings,Financial Processing,Full Cycle Accounts Payable,General Ledger Coding,Generally Accepted Accounting Principles (GAAP),Google Workspace,Insurance Claim Handling,Intercompany Accounting,Internal Auditing,International Procurement,Interpersonal Communication,Intuit QuickBooks,Inventory Management,Inventory Planning,Invoice Processing,Invoices,Loan Amortization,Mathematical Calculations,Microsoft Office,Mining,Monthly Close Process,Negotiation,Networks,Odoo,Office Equipment,Operations Support,Oracle Netsuite,Oral Communications,Order Processing,Payment Handling,PayPal,People Management,Pivot Tables,Procurement,Project Proposal Writing,Purchase Orders,Real Estate,Reconciliations,Reporting Management,Report Preparation,Reports Analysis,Revenue Recovery,Sales,Sales Compensation,Sales Order Processing,Sales Orders,Sales Process,Sales Reporting,SAP Data Entry,SAP NetWeaver,Self-Starter,Shipping,Shopify,Slack Software,Spanish Language,Standard Operating Procedure (SOP),Teamwork,Trial Balances,Variance Reporting,Vendor Billing,Vendor Evaluations,Vendor Reconciliation,VLOOKUP Function,Warehouse Inventory Management,Write Offs,Writing
  
• Ability to navigate multiple databases and systems simultaneously
  
• Demonstrated ability to maintain accuracy under tight deadlines
  
• Proficiency with payroll and billing systems
  
• Strong critical?thinking skills to diagnose and resolve complex client issues
  
• Strong data integrity skills, including verifying, validating, and documenting client updates
  
• Strong Microsoft Excel skills (sorting, filtering, formulas, data validation)
  

Nice To Have

• 
  
• Ability to troubleshoot common system issues and guide clients through platform workflows
  
• Understanding of accounting principles relevant to payroll, A/P, A/R, and cash posting
  
• Working knowledge of payroll processes, earnings, deductions, and employer taxes
  

Customer Service Representative is responsible for the private fleet administrative functions. Responsibility includes planning, tracking, tracing, and reporting on inbound and outbound dedicated loads. Works with the private fleet on-site team to ensure on time store deliveries, tractor utilization, inbound reverse logistics on time pick up, and driver safety and legal compliance operations.

Duties and Responsibilities:

Plan and assign outbound, vendor backhaul, and OVD loads

Plan and assign rolltainer sweeps and dunnage consolidations

Reporting Function:

Report on time load pick up

Report on time store delivery

Report BOL pick up

Report on tractor utilization

Report on vendor backhaul pickup and delivery

Answer and process driver load messages through satellite communications and plan swaps

Resolve load issues involving bust outs, over weights, and/or paperwork issues

Answer telephone calls from drivers, vendors, DCs, SSC and other external sources

Work with drivers to ensure they understand the delivery documentation, call stores when the delivery is late, monitor load dispatch assignments, and review load optimizing.

Knowledge and Skills:

Proficient communication (written and verbal), listening, and interpersonal problem solving skills

Knowledge of dedicated transportation operations

High attention to detail, strong planning, and organization skills

Understands driver logs and hours of service

Proficient in usage of transportation optimization software to perform routing, tendering, scheduling, and shipment tracking

Ability to function in a high-stress environment

Must know MS Office software

Experience and/or Education:

Distribution experience preferred.

Quality check or audit experience preferred.

Warehouse management system applications experience preferred.

Bachelor's degree in Business or Logistics preferred, or comparable experience of one to two years in transportation operations for a retailer, manufacturing company, major carrier, or logistics company required.

One to two years customer service experience preferred

One to two years onsite driver dispatch experience preferred

One year Driver Dispatch Management System (satellite dispatch systems) experience (McLeod, TMW, Telogis, Dispatch Tracks, AS400)

• Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
• Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
• Performs aircraft grooming and security searches.
• Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
• Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
• Loads and offloads luggage and cargo with the use of conveyor belts.
• At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
• Performs other duties as assigned.

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
• Ability to learn and operate a computerized reservation system.
• Typing speed of at least 25 WPM.
• Ability to consistently lift 50 pounds.
• Must be able to stand for long periods of time.
• Must be able to bend, stoop, squat, reach and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Ability to participate in paid training that may require overnight travel.
• Depending on work location, ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

• A minimum of 1 year of customer service or community service experience.

• Starting wage: $20.60 per hour (non-negotiable)
• Schedule: 15 to 30 hours per week
• Availability: Weekend and holiday availability is required
• Split-shift differential: When working a split shift, employees receive a $2.00 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.
• Effective split-shift hourly rate: $22.60 per hour (base wage + differential)

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macys is always on display. They see the store through the customers eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

• 
  
• Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
  
• Exceed sales goals by leading Macys initiatives through coaching and recognition, optimizing productivity and efficiency
  
• Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
  
• Manage selling support, including the stockroom, signing, equipment, and merchandising
  
• Support other operational areas such as OMNI, Style, and Asset Protection
  
• Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
  
• Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
  
• Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
  
• Work a flexible retail schedule, including days, evenings, holidays, and weekends
  
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  
• In addition to the essential duties mentioned above, other duties may be assigned
  

Skills You Will Need

Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues

Communication Skills : Consistently clear and effective communicator, writer, and presenter

Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

• 
  
• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 
  
• Candidates with a High School diploma or equivalent are encouraged to apply. 
  
  • 
    
  • 3-5 years of management experience in retail 
    
  
  
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
  
  • 
    
  • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
    
  • May involve reaching above eye level
    
  • Requires close vision, color vision, depth perception, and focus adjustment
    
  
  
• Able to work a flexible schedule based on department and company needs
  

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• 
  
• Merchandise discounts
  
• Performance-based incentives
  
• Annual merit review
  
• Employee Assistance Program with mental health counseling and legal/financial advice
  
• Tuition reimbursement
  

Access the full menu of benefits offerings  here .

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macys, Inc. reserves the right to amend this job description at any time. Macys, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .

• Competitive pay
• 6 paid holidays
• Paid vacation
• Paid on-the-job training
• Full-time, stable work schedule
• Career growth opportunities
• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

 What's In It For You

• Get Paid Daily!
• Free tickets for your family & friends!
• Promotion opportunities!
• Diverse working environment
• Scholarship opportunities!
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills
• Flexible scheduling

• Comply with proper debit/credit and mobile payment procedures
• Provide accurate information to Guests and assist Season Passes and Membership holders.
• Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
• Handle various ticket transactions with and without coupons.
• Ensure guest safety and satisfaction during their visit to Six Flags.
• Resolve Guest concerns that may arise daily
• Ensure standards of performance for all areas within their responsibilities are met.
• Ensure that image, cleanliness, and courtesy standards requirements are met.
• Other duties as assigned.

Pay Rate: $10.50/hr.

• At least 18 years of age
• Must react well in stressful situations and emergencies.
• Able to work efficiently in a fast-paced environment.
• Willing to actively engage guests.
• Must have excellent customer service skills.
• Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
• Available to work flexible hours on nights and weekends.
• Be safety conscious, while also outgoing with a friendly demeanor.
• Be willing to actively engage guests.
• Fluent in More than 1 Language (Preferred, not required)