Heywood Jobs in Usa

Senior Program Manager (US)

About you

You are an experienced Senior Program Manager ready to lead large‑scale, high‑impact software implementation programs. Heywood is seeking a strategic, delivery‑focused leader who can drive complex initiatives from inception through go‑live, ensuring outcomes are delivered on time, within budget, and to the highest quality standards.

In this role, you will be the central point of coordination across multiple workstreams, guiding cross‑functional teams, managing stakeholders, and ensuring alignment between U.S. program needs and our UK‑based development organization. You will bring structure, clarity, and confidence to a fast‑moving environment while upholding Heywood’s project management framework and commercial commitments.

Key responsibilities

Your leadership will shape the success of a major U.S. software implementation program:

• Program leadership and planning — Define program scope, build integrated plans, establish milestones, and ensure all workstreams are aligned to delivery objectives.
• Workstream oversight — Monitor progress across multiple teams, ensuring timelines, dependencies, and deliverables remain on track.
• Stakeholder management — Serve as the primary liaison for internal and external stakeholders, providing clear communication, expectation management, and regular status reporting.
• Risk and issue management — Identify, assess, and mitigate program risks and issues, ensuring proactive resolution and minimal impact to delivery.
• Budget and financial control — Manage program budgets, track financial performance, and ensure accurate time‑booking and invoicing.
• Governance and quality assurance — Enforce strong governance practices, maintain documentation, and ensure adherence to Heywood’s delivery standards.
• Team leadership — Coordinate and motivate cross‑functional teams of 50–70 people, fostering collaboration and accountability.
• Continuous improvement — Conduct post‑implementation reviews and capture lessons learned to strengthen future delivery.
• Business development support — Contribute to proposals, bids, and estimations for new opportunities.

About you

You are a proven program leader with a passion for delivering complex software solutions.

• Experience — 5+ years delivering complex software programs at scale, plus 3+ years managing projects within the pension or broader financial services sector.
• Industry knowledge — Pension industry experience strongly preferred; familiarity with U.S. pension/payroll environments is a plus.
• Certification — PRINCE2, Agile, SCRUM, PMI, or similar project management qualification.
• Leadership — Demonstrated ability to lead multi‑disciplinary teams and manage large‑scale delivery efforts.
• Core skills — Expertise in program planning, documentation, risk/issue management, and stakeholder communication.
• Location — Hybrid in Madison, WI with periodic onsite visits; remote when not onsite.

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