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We are looking for a Customer Service Representative to support both customer interactions and general office administration.

You will handle inquiries, assist with daily office tasks, and help ensure smooth operations.

Key Responsibilities Respond to customer inquiries (phone, email, in-person) Resolve issues professionally and efficiently Perform administrative tasks (data entry, filing, scheduling) Maintain accurate customer records Support day-to-day office operations Requirements Experience in customer service or admin roles Strong communication and organizational skills Basic knowledge of Microsoft Office Ability to multitask and stay detail-oriented

Customer Service Support -$20.00/HR Our client in Conroe, TX is seeking a Customer Service Support Representative for a part-time, temp-to-hire opportunity.

This position provides essential administrative support to the Service Center team, including filing, data entry, and basic customer service functions.

The ideal candidate ensures documentation is accurately maintained, data is properly recorded, and support is given to internal staff to keep operations running smoothly.

Interested candidates, please send updated resumes to: Summary of Essential Job Functions Maintain 100% commitment to safety policies and procedures.

Accurately perform data entry tasks into company systems.

Maintain, organize, and update filing systems (both paper and electronic).

Process and log incoming documentation and customer inquiries.

Provide general administrative support to Service Center Managers and Account Managers.

Assist with account updates and record-keeping to ensure accuracy and compliance.

Monitor deadlines and ensure timely entry and filing of customer and internal documents.

Support internal communication by ensuring information is properly documented and accessible.

Build and maintain strong working relationships with internal teams.

Perform other duties as assigned by manager.

Education College degree preferred; equivalent experience will be considered.

Experience & Skills Required Must have experience with distribution and oil/gas experience 2–4 years of experience in a customer service or administrative support role.

Excellent customer service skills with the ability to interact professionally with customers and team members.

Ability to work independently and prioritize responsibilities effectively.

Strong communication skills, both oral and written.

Proficiency in math skills including addition, subtraction, multiplication, and division.

Ability to perform calculations using whole numbers, fractions, and decimals.

Basic computer skills including MS Word, Excel, internet, and email.

Ability to successfully utilize company software systems.

Work Schedule Monday through Friday, 4 hours per day (20 hours per week).

On-site position — daily office presence required.

Apply online or at our office: Express can help you find a job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.

Three Ways to Apply: (choose one) Resumes may be emailed to: or Call our office (936)760-1771 Visit our office: 2816 I-45 N Suite 100, Conroe, TX 77303 Walk-ins: Monday-Friday from 9AM-2PM Please bring I-9 compliant documents.

(click on the link for more information) About us: Express works with job seekers to help them find the right job for their skills and experience.

As one of the leading staffing companies in North America, State, and Location Name, we’re ready to help you take the next step in your career.

Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including: Administrative Light Industrial Skilled Trades Professional positions We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

Latrisha is eager to serve as your contact for this position and many others in our area.

Take the first step toward your success.

Apply with Express today!

Davies Auto Care provides exceptional auto repair and maintenance services.

We are seeking a Customer Service Associate to assist with customer interactions and support office operations.

Responsibilities: Greet and assist customers in person, on the phone, and via email.

Schedule appointments and process payments.

Maintain customer records and handle paperwork.

Support office tasks like filing, data entry, and inventory management.

Address customer inquiries and escalate issues when needed.

Requirements: Previous experience in customer service or admin support.

Strong communication and organizational skills.

Ability to multitask and work in a fast-paced environment.

Proficiency with office software (Word, Excel, etc.).

High school diploma or equivalent (auto industry experience is a plus).

Business Development Center
- HIC Location: 6030 East Independence Blvd, Charlotte, North Carolina 28212 Are you looking for a stable company to grow with? $20 per hour Plus Monthly Bonus!
*Annual Earnings $42,000-$55,000!
* Are you looking to build a professional career with a company whose strong culture of Servant Leadership and People Development is dedicated to helping you reach your full potential? Hendrick Automotive Group is seeking talented, driven individuals to join our Luxury Customer Concierge Center, supporting brands like BMW, Lexus, Mercedes-Benz, Audi, Land Rover, etc.

Provide excellent service to our customers by phone, text, and email from our state of the art corporate facility in Charlotte! Enjoy a solid hourly income while earning bonuses based on your growth path as you progress through our Teammate and Leadership Development Program.

As a new member of our team, you will receive personalized training by a dedicated mentor who is focused on your growth and development.

Our department promotes primarily from within, so we invest in people to prepare them for Leadership opportunities.

Enjoy a supportive team-based work environment where we make production fun with healthy competition, encouraging teammates, and Leaders who care.

APPLY TODAY! Essential Duties and Responsibilities: Provides professional concierge service to customers via inbound and outbound phone calls, text, and email.

Accurately logs all customer interactions into Dealership Management System.

Schedules appointments for customers to visit dealerships.

Follows up on appointment outcomes.

Works and communicates with teammates to promote a positive, inclusive, and supportive professional working environment.

Maintains an organized, clean, and safe work area.

Participates in required training.

Follows Safeguards rules and regulations.

Demonstrates the Company’s Core Values.

Maintains accurate timekeeping record in timekeeping system.

Complies with Company policies and procedures.

Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.

Other duties as assigned.

Our Teammates enjoy: Bonuses for Performance Developmental Bonuses based on Growth and Tenure Excellent Benefits (See Below) 12 weeks of Paid Training (We invest in your success!) Growth and Development along an established career path Management Opportunities (We promote primarily from within) A fun, exciting, and professional working environment Benefits: Medical and prescription coverage Basic life insurance, 401(k) with company match Employee Assistance Program Employee discounts on vehicle purchases, parts, and service Paid-time-off We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability, and supplemental life insurance.

Comprehensive employee recognition programs Continued training through Hendrick University and the manufacturer Opportunities for career advancement The Ricky Hendrick College Scholarship Program is available for eligible dependents of Hendrick employees.

Job Requirements: Computer/Email Proficient Good verbal communication skills Strong Multi-Tasking ability Professionalism & Strong Work Ethic Positive, upbeat, and friendly personality Desire and drive for excellence Must enjoy a competitive, fast-paced environment Must submit to and successfully complete MVR, background check, and pre-employment drug test This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.

The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

This job description is subject to revision at the discretion of the company.

#CB Hendrick is an Equal Opportunity employer.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

For more information regarding the EEOC, please visit .

Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.

Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.

• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Salary: $27.50/hr + (3.00/hr) Shift Differential Schedule: Monday to Friday 2:00pm to 10:30pm Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.

Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 3663 Petersen Rd Primary Location: US-CA-Stockton Employer: Penske Truck Leasing Co., L.P.

Req ID: 2602514

Position Summary: A Penske Customer Service Coordinator at our San Leandro branch is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.

Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.

• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Salary: $35.00/hr + Shift Differential When Applicable Schedule: 2nd shift/Mid Shift Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.

Job Category: Vehicle Maintenance Management/Supervisors Job Family: Common Address: 10755 Bigge Street Primary Location: US-CA-San Leandro Employer: Penske Truck Leasing Co., L.P.

Req ID: 2602408

Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.

This position will be located at the Penske facility located at 436 Riverside Avenue in Medford, MA.

Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.

• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.

• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.

• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.

• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.

• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.

• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.

• The associate must be able to safely work in all weather conditions.

• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.

• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

Pay: $25.48-$32.50/hr Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure.

To learn more visit Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.

Visit Go Penske to learn more.

Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 436 Riverside Ave Primary Location: US-MA-Medford Employer: Penske Truck Leasing Co., L.P.

Req ID: 2602625

Customer Experience Sr.

Analyst Sandy Springs, GA- HYBRID 12 Months Pay: $25 per hour The interview will focus on your experience with customer experience analytics, Voice of Customer (VOC) insights, Power BI reporting, and your approach to translating customer sentiment into actionable recommendations.

Youll also have the opportunity to discuss how youve partnered with crossfunctional teams to drive customercentric improvements.

The conversation will last approximately 45 minutes and will be conducted virtually Job Overview The Customer Experience Sr.

Analyst supports the Client Customer Care Center by analyzing customer sentiment, CSAT scores, and Voice-of-Customer (VOC) feedback to identify trends and improvement opportunities across Customer Care Center operations.

This role turns raw customer data into clear, actionable insights that guide cross-functional decisions and help elevate the overall customer experience.

The Sr.

Analyst acts as a key insights partner producing thoughtful analysis, compelling storytelling, and proactive recommendations that enhance both strategic planning and day-to-day operations.

Overall Deliverables This content should not be construed as an exhaustive list of responsibilities or requirements.

Employees may be required to perform other job-related responsibilities to help the department achieve its goals.

Responsibilities Customer Experience Insights & Analysis: Analyze CSAT, NPS, and customer sentiment data across Roadside and CCC operations.

Conduct text analytics, tagging, and VOC theme identification to surface customer pain points and service opportunities.

Perform deep-dive assessments comparing Roadside vs.

CCC experience drivers.

Identify journey bottlenecks and operational friction points impacting customer satisfaction.

Monitor trends in closed-loop feedback to highlight systemic issues or areas requiring stakeholder alignment.

Reporting & Executive Communication: Develop weekly and monthly insights dashboards and summary reports in Power BI.

Build executive-ready narratives that connect customer sentiment to operational behavior.

Present insights to leadership in clear, concise, and visually compelling formats.

Cross-Functional Partnership: The Sr.

Analyst will identify and share relevant customer insights with: Parts Engineering Services After-Sales Business Development (ASBD) This includes Highlighting product, parts, or engineering-related dissatisfaction themes.

Supporting root cause analysis beyond CCC operations.

Flagging recurring systemic breakdowns affecting service and retention.

Tools & Platforms: Use Power BI, Medallia, Genesys, Copilot, Salesforce, and internal MBUSA systems to gather, analyze, and visualize data.

Maintain data accuracy and integrity across reporting sources.

Support forecasting, predictive trending, or ad-hoc analysis based on business needs.

Qualifications Required Bachelors degree in Business, Analytics, Communications, Psychology, or equivalent experience.

24 years of experience in customer experience analytics, business analysis, call-center insights, or a related field.

Proficiency in Power BI, Microsoft Copilot & AI-enabled tools Experience with Medallia, Salesforce, or similar CX platforms.

Strong analytical abilities with an ability to simplify complexity.

Excellent written and verbal communication skills.

Strong organizational skills and ability to prioritize in a fast-paced environment.

Demonstrated ability to work collaboratively and influence cross-functional partners.

Preferred Experience in automotive, luxury, or high-expectation customer service environments.

Familiarity with predictive analytics or VOC methodology.

Experience with call center operations or roadside assistance operations.

Knowledge of journey mapping or service design principles.

Competencies Customer-centric mindset Analytical and detail-oriented Insight storytelling & executive communication Collaborative partnership Continuous improvement focus Strong data literacy

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy.

For over 95 years, we have cared for our employees and customers, which is why we rank as the 19th largest privately-owned builder in the country and have a history of long-tenured employees.

We are proud to be named a U.S.

Best Managed Company in 2022, 2023, 2024, and 2025, a program sponsored by Deloitte Private and The Wall Street Journal, and to be officially certified as a Great Place to Work for the last three years.

Enrich your career at a company that values integrity, excellence, opportunity, stability, and success.

?? Headquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C.

Responsibilities Drees Homes, one of the largest privately-owned homebuilders in the Nation, is seeking candidates for the position of Customer Care Coordinator in Indianapolis, IN.

This administrative position will focus on customer service
- performing various administrative and clerical tasks and ensuring smooth and accurate processing of homeowner warranty and service needs.

?? ?? Key Responsibilities: Provide excellent internal and external customer service Answer reception and customer service calls and determine the appropriate action Provide administrative/clerical support for the Customer Care team Prepare and maintain customer records, job files and database tracking logs Follow-up with customers, subcontractors and vendors as necessary Prepare and distribute weekly and monthly reports Assist the operations team with accounts payable Various other administrative/clerical duties Knowledge and Skills: Exceptional customer service skills Proven ability to address tense customer interactions appropriately Upbeat and positive/can do attitude Strong verbal and written communication skills with great listening skills Ability to follow through to a satisfactory conclusion Strong computer skills including Word, Excel, and data entry Must be organized, detail-minded and adaptable Requirements: 1-3 years previous office/administrative experience High school degree required; Associates or Bachelor???s a plus Office work experience required Previous experience in the homebuilding industry a plus ?? ?? Premier Benefits to Support YOU: We offer a comprehensive benefits package, including: Medical, dental and vision Life, AD&D, and critical illness insurance Wellness rewards 401(k) savings plan Profit Sharing Paid time off increasing with tenure Tuition reimbursement Long and short disability and Parental leave Employee discount program on the purchase of a Drees Home Employee Assistance Program and much more! ?? ?? This position is not in a call center environment.

Qualifications Equal Opportunity Employer / Drug Free Workplace To learn more about Drees Homes visit our website PI283216405

Customer Service Representative
- Remote Inbound Call Center (Remote After Day 1) Location: Detroit, MI (Remote after first day orientation) Schedule: 12:30 PM – 9:00 PM We are hiring Customer Service Representative to support a high-volume inbound call center assisting individuals seeking community services.

In this role, you will answer calls, listen to caller needs, and connect people with available assistance programs.

This role requires strong empathy, patience, and experience working in a high-volume call center queue.

Responsibilities for Customer Service Representative Handle ~40 inbound calls per day in a call center queue environment Assist callers with scheduling services such as tax assistance and transportation support Provide information and referrals for community resources Demonstrate patience, empathy, and professionalism with individuals who may be experiencing difficult situations Document call details and update internal systems Requirements for Customer Service Representative High School Diploma or GED High-volume inbound call center experience Ability to work 12:30 PM – 9:00 PM shift Ability to work from home after first day orientation Reliable internet connection Ability to pass background check and drug screen (marijuana not tested) Training for Customer Service Representative Day 1 Orientation: Onsite in Detroit 3011 W Grand Blvd, Detroit, MI 48202 Arrival at 8:45 AM Week 1 Training: 9:00 AM – 5:00 PM Week 2 Training: Trainer’s schedule (may be 11:00 AM – 7:00 PM or 12:30 PM – 9:00 PM) Work From Home Requirements for Call Center Representative Reliable internet connection Quiet workspace Ability to perform basic troubleshooting with remote IT support Please include an Internet Speed Test screenshot at the bottom of your resume and submit both a Word and PDF version.

.