Hellofresh Missing Ingredients Jobs in Usa

1,588 positions found

Technical Sales Representative Cosmetic Ingredients
✦ New
Salary not disclosed
Boonton, NJ 1 day ago

Company Description

Chemspire Ingredients specializes in distributing high-quality cosmetic ingredients to the personal care industry. As a trusted partner, Chemspire Ingredients represents Symrise, a globally recognized multi-billion-dollar manufacturer of flavors, fragrances, and cosmetic ingredients. Our company is dedicated to providing innovative solutions and exceptional service. We serve a diverse clientele with a focus on quality and technical excellence.


Role Description

This is a full-time hybrid role for a Technical Sales Representative specializing in cosmetic ingredients. Based in Boonton, NJ, the role allows a combination of on-site customer meetings and periodic work-from-home flexibility. Key day-to-day tasks include developing customer relationships, identifying client needs, delivering technical presentations, and promoting effective sales strategies. Additionally, the position involves offering technical guidance, staying current on industry trends, and collaborating with team members to meet client expectations and company goals. Position will focused on selling to tri state personal care customers. In addition travel to Midwest, Texas and California may also be required.


Qualifications

  • Proficiency in Technical Sales and Sales with a strong understanding of the cosmetic ingredients market
  • Experience in Customer Service and fostering client relationships
  • Excellent Communication skills, both verbal and written
  • Ability to provide product Training and create impactful presentations
  • Strong problem-solving skills and a results-oriented mindset
  • Bachelor's degree in Chemistry, Biology, Business, or a related field is preferred
  • Prior experience in the cosmetics or personal care industry is advantageous
Not Specified
Supply Quality Manager, Ingredients & Packaging
✦ New
Salary not disclosed
Chicago, IL 1 day ago

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.



From your PASSION to ours

Lactalis Heritage Dairy, part of the Lactalis family of companies, is currently hiring a Supply Quality Manager, Ingredients & Packaging position based in Chicago, Illinois. The Supply Quality Manager, Ingredients & Packaging is responsible for the compliance of incoming ingredients, packaging, and chemical products and their perspective suppliers, with the Quality and Food Safety Standards of Lactalis Heritage Dairy (LHD). The Supply Quality Manager, Ingredients & Packaging reviews, assesses, and approves ingredients, packaging, and chemicals against Food Safety and Quality standards at onboarding and on a continuous basis. In addition, this position conducts sanitation and GMP audits in plants to maintain and improve quality standards, as needed. In addition, the Supply Quality Manager, Ingredients & Packaging works closely with the Purchasing Department, assisting with the onboarding of new ingredients, packaging, chemicals, and suppliers.


From your EXPERTISE to ours

Key responsibilities for this position include:

  • Schedules, plans, and executes food safety & food quality audits for existing and potential
  • ingredients/packaging/chemical suppliers.
  • Utilizes the principles of GFSI, HACCP & ISO 9001/22000 in audits to assess food
  • safety/quality risks & recommends mitigation strategies.
  • Monitors and follows up with manufacturing plants to ensure the full implementation of
  • corrective actions.
  • Provides technical input on food safety of ingredients and packaging materials on product
  • development teams.
  • Reviews, approves, and files all ingredient/packaging/chemical supplier documentation
  • against LHD expectations.
  • Organizes and plans a detailed schedule to ensure supply/facility audits are efficiently
  • conducted. Produces audit reports and distributes internally in a timely manner, after each
  • visit.
  • Completes monthly, quarterly, and annual reports.
  • Maintains a close partnership with the Purchasing Department to facilitate communication
  • with suppliers as needed.
  • Provides support on projects as needed, and accomplishes tasks as appropriately assigned.
  • Partners cross-functionally to achieve overall company objectives.
  • Shares and promotes best practices throughout the organization

Requirements



From your STORY to ours

Qualified applicants will contribute the following:


Minimum Qualifications

  • Bachelor's degree in microbiology, food science, dairy science, life sciences or equivalent or
  • combination of education and experience.
  • Experience in food manufacturing is required.
  • 3+ years of experience auditing food manufacturing locations is required.
  • 5-7 years related experience, including active involvement in Quality Programs in a Food and Beverage manufacturing environment.


Knowledge, Skills, & Abilities

  • Solid knowledge of GFSI, HACCP, US food regulations.
  • Proficiency with data management portals, Microsoft Office applications, specifically Excel is
  • required.
  • Strong analytical, problem-solving and decision-making skills.
  • Strong communication skills, as well as the ability to work independently.
  • Strong organizational skills and proven attention to detail.
  • Ability to prioritize and manage projects in a changing, complex environment.
  • Ability to travel up to 50% and work extended/off-work hours.








At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Not Specified
Sales Representative/Account Executive(Human Nutrition Ingredients)
✦ New
Salary not disclosed

About Arshine Group

Established in 2007, Arshine Group is one of China’s top 3 exporters of high-quality health raw materials. The company has experienced consistent annual revenue growth of 30%, expanding its business portfolio across multiple sectors, including:

  • Human Nutrition (food and nutritional ingredients)
  • Animal Nutrition (feed additives)
  • Human Health (active pharmaceutical ingredients)
  • Animal Health (veterinary active pharmaceutical ingredients)
  • Agricultural Chemicals,Cosmetics and Construction chemicals,etc.


Arshine Lifescience USA, a subsidiary of Arshine Group, is located and warehoused in Los Angeles, California, targeting warehouse Roles in the east coast U.S., with an additional branch in Texas. The subsidiary specializes in the distribution of human nutrition ingredients, including:

  • Vitamins
  • Anti-aging Ingredients
  • Minerals
  • Herbal Extracts
  • Amino Acids
  • Functional Ingredients,etc

Arshine Nutra USA is committed to delivering high-quality ingredients that support the health and wellness industries, playing a pivotal role in the company’s global expansion.


Now Arshine Lifescience USA is actively seeking motivated and skilled sales professionals to join our dynamic team. We currently have open positions for:

Job Vacancy: Sales Representative/Account Executive (Human Nutrition Ingredients)

Job Type: Full-time, Home Base

Compensation Pay: Base Pay+Performance Bonus+Commissions


Job Descriptions:

1. Customer Development&Management

Build and maintain long-term relationships with accounts to drive sales through strategic account management such as customer pain points identifying, regular visits, market insights sharing,etc.

2. Contract Negotiation

Execute sales strategies and facilitate contract negotiations with customers, ensuring revenue and profitable growth, expanding ingredients solutions.

3. Market Research

Responsible for local market research, stay ahead of industry trends and investigate industry, market trends, channels, competitors,etc and proactively propose solutions.

4. Other Local Services

Support in local market activities, such as customer visits, exhibitions, etc.


Job Requirements:

  1. Relevant experience in the Nutritional Supplements Ingredients or Nutraceutical Raw Materials industry.
  2. Bachelor's degree with a minimum of 2 years' experience in sales.
  3. Excellent communication and negotiation skills.
  4. A self-motivated, reliable individual with a strong ability to work collaboratively as part of a team.


Compensation and Benefits:

  • Base salary+Performance Bonus+Uncapped Sales Commissions
  • Health insurance coverage
  • Paid time off ( 40Hrs Annual leave, 40Hrs Sick leave, 4Hrs Birthday leave)
  • Paid Holidays (13 Days Holidays)
  • Reimbursement(business travel and mileage)
  • Generous holiday stipends and anniversary recognition presents


Why join us?

-Broad space for personal development and promotion

-Innovative environment: Grow together with a group of passionate teams

-Direct leadership by the boss, flat management, fast decision-making and timely feedback

-Multicultural communication, growing in a dynamic and efficient team


Kindly click or for more information.

Not Specified
Commercial Manager - Specialty Ingredients - Food & Beverage
Salary not disclosed
Chicago, IL 6 days ago

About

Alexander Steele have partnered with a leading supplier of premium natural sweeteners in the North American market. They specialize in high-quality monk fruit extracts , stevia, monk fruit juice concentrates, and innovative sweetener blends . Their clean-label, great-tasting ingredients serve the food & beverage, nutritional supplements, dietary products, cosmetic, and pharmaceutical industries, supporting customers in achieving successful sugar reduction while maintaining excellent taste and appealing product labels.


We are seeking a dynamic and results-driven Commercial Manager to accelerate growth in the North American market, with a particular focus on the nutritional and dietary supplements sector.


Job Summary

The Commercial Manager will drive new business acquisition and revenue growth for the company’s portfolio of monk fruit and stevia-based natural sweeteners. This is a hunter role requiring proven experience in technical ingredient sales, specifically with a track record of actively selling monk fruit and/or stevia into nutritional and dietary supplement manufacturers.


Key Responsibilities

  • Develop and implement strategic business development initiatives to grow sales of monk fruit extracts, stevia, concentrates, and blends across North America.
  • Proactively identify, qualify, and close new accounts, with strong emphasis on nutritional/dietary supplement companies, functional food & beverage brands, and related manufacturers.
  • Manage and expand existing key accounts through relationship development, technical consultation, and uncovering new application opportunities.
  • Monitor market trends in natural sweeteners, sugar reduction, clean-label, organic, and health & wellness ingredients.
  • Work closely with technical, R&D, and supply chain teams to deliver formulation support, samples, and regulatory information (e.g., GRAS, Organic, Non-GMO).
  • Represent the company at key industry events, trade shows, and conferences (e.g., SupplySide, Natural Products Expo) to generate high-quality leads.
  • Prepare and present compelling sales proposals, technical presentations, and supporting documentation.
  • Achieve and exceed quarterly and annual sales targets.
  • Maintain accurate CRM records and deliver regular sales forecasts and activity reports.


Required Qualifications

  • 3–5 years of proven B2B sales experience in food & beverage ingredients.
  • Demonstrated success actively selling monk fruit and/or stevia.
  • Strong experience selling into the nutritional supplements / dietary supplements industry.
  • Existing network of contacts within the supplements, functional foods, and/or beverage sectors.
  • Bachelor’s degree in Business, Food Science, Nutrition, Chemistry, or related field (preferred).
  • Solid technical knowledge of natural sweeteners, sugar reduction formulations, and clean-label trends.
  • Excellent communication, negotiation, and presentation skills.
  • Self-motivated with a strong hunter mentality and ability to work independently.
  • Willingness to travel up to 30–40% (customer visits and trade shows).


On Offer

  • Competitive base salary + attractive performance-based commission structure.
  • Comprehensive benefits package.
  • Opportunity to work with premium, market-leading natural sweetener solutions in a fast-growing category.
  • Supportive, collaborative team environment focused on innovation and quality.


We are committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We believe that diversity enriches our company and helps us better serve our customers and communities.


Due to a large number of applicants, if you have not heard back from the team at Alexander Steele after 14 days, you have unfortunately been unsuccessful.

Not Specified
Sourcing Strategy Manager, Protein
Salary not disclosed
New York 4 days ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

We are seeking an experienced sourcing manager to join our Procurement team as a "Sourcing Strategy Manager, Protein". In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process.

In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.

You will ...

  • Take full ownership of assigned categories to develop and optimize our supply network.
  • Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
  • Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
  • Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
  • Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
  • Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
  • Onboard new vendors and new SKUs to drive cost savings and improve customer experience
  • Proactively manage quality specifications and potential issues that might impact ingredient standards
  • Work with the Procurement Operations Team to set execution plans and develop best practices for tracking contract compliance by our vendors

You are...

  • Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
  • Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
  • Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
  • A self-starter – You are highly motivated and passionate. You're eager to take on new projects without knowing exactly what you will uncover
  • Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
  • A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
  • An excellent communicator – You can explain complex (often technical) information to a variety of audiences
  • Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
  • A project manager - You have exceptional project and people management skills

You have...

  • 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting
  • 3+ years in category management of protein (meat, seafood, dairy)
  • Undergraduate degree preferred or equivalent relevant experience
  • Experience successfully leading large initiatives and sourcing events through strategic sourcing processes

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range

$116,600—$138,000 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Senior People System Functional Specialist (Workday)
✦ New
🏢 HelloFresh
Salary not disclosed
New York 1 day ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

About the role: What's in the Box

In this versatile service engagement, the expert will be responsible for the successful operation and functional evolution of People systems, specifically Workday HCM, Absence Management, and Compensation. The service provider will contribute to building, enhancing, and maintaining Workday functional solutions through continuous live-environment improvements and may also provide delivery support for large-scale strategic projects, including new module deployments and international country rollouts.

What you'll do: The Recipe

  • Provide subject matter expertise for Workday functional topics across the organization.
  • Design, build, test, and deploy end-to-end Workday functional solutions to optimize the Tech Function and broader business operations.
  • Identify opportunities for business transformation by leveraging Workday's advanced capabilities.
  • Consult with stakeholders to ensure Workday architecture is aligned with the needs of HR customers and end-users.
  • Drive functional workstreams within strategic global projects.
  • Provide high-level production support, troubleshooting, and resolution of critical system issues.
  • Provide technical guidance and knowledge sharing to colleagues within the Global People Systems domain.
  • Lead the maximization of Workday's reporting and analytics capabilities to drive data-driven insights.
  • Optimize and maintain the Workday security model, ensuring alignment with People function requirements.
  • Maintain data integrity through systematic audits and the identification of data error trends.
  • Develop technical support materials and deliver specialized training to cross-functional stakeholders.

What you'll bring: The Ingredients

  • At least 4-5 years of hands-on experience in designing, building, testing, and deploying Workday functional solutions.
  • Deep functional knowledge in Workday areas including Core HCM, Core & Advanced Compensation, and Absence Management.
  • Extensive understanding of Staffing, Worker Data, Organizations, Business Processes, Security, and Reporting & Analytics.
  • In-depth understanding of HR functions, including processes, structures, and roles.
  • Strong communication skills with the ability to convey complex technical concepts to non-technical stakeholders.
  • Ability to deliver services independently in a fast-paced, global environment.
  • Educational background in Computer Science, Business Administration, HR Management, or a related field.
  • Practical experience in SCRUM methodologies is considered an advantage.

Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don't "tick all the boxes" but think you'd thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

  • Generous PTO, including sabbatical, and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education (upon 2 years of service)
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#IT

New York Pay Range

$122,500 - $160,000

New York Pay Range

$122,500—$160,000 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
[US DC] Senior Safety Specialist
🏢 HelloFresh
Salary not disclosed

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

We are seeking an experienced Sr. Safety Specialist to join our team! As Sr. Safety Specialist, you will join forces with the Manager of Safety and Loss Prevention to head up workplace safety initiatives for one of our distribution center operations! You will be on the front lines of production and immerse yourself in the trenches to promote HelloFresh's vision, inspire change, raise the bar on safety performance, and champion a culture of safety!

You will...

  • Work with integrity and the utmost regard for the safety and health at HelloFresh
  • Provides subject matter expertise either through education, training, and/or experience in multiple areas including environmental management, compliance, occupational safety, risk management and/or occupational health
  • Ensure OSHA compliance within a HelloFresh/Green Chef Facility including but not limited to: Powered Industrial Trucks (PIT's); New Hire safety training and ongoing safety training; Lockout/Tagout, Machine Guarding and Chemical Safety; all necessary recordkeeping and reporting including OSHA 300 Logs
  • Assist management team during accident or injury investigations and root cause analysis
  • Act as the management team's subject matter expert for safety and security questions
  • Ensure visibility of HSE initiatives at the site level (Behavior Safety, Safe Work Permit process, Safety Observations, Near Miss, etc) to all levels of operations management and recommend improvements in effectiveness. Demonstrate sound judgment based on observations and evaluation, by site, to determine safety meeting effectiveness and appropriate level of mentoring for safety meeting facilitators. Collect and analyze data to identify safety or injury trends and develop corrective actions
  • Ensure contractors and visitors follow HelloFresh safety policies during their time on-site
  • Assist with the site emergency action plan and liaison with local first responders when needed
  • Conduct a Job Safety Analysis (JSA) of all routine and non-routine tasks performed on-site
  • Promote safer forklift operations through training, observation and coaching operators
  • Develop training materials including toolbox talks, standard operating procedures (SOP's) and others
  • Manage the relationship with site security and ensures security services are being provided for each DC
  • Assist with inventory shrinkage and other deliberate damage/product theft investigations as needed
  • Support other departments including quality, food safety, production and logistics as needed
  • Use continuous improvement principles to identify ways to improve our processes and results

You are...

  • Partner: you effectively listen, build rapport and communicate at all levels; you're confident sharing ideas and are a trusted advisor for workplace safety
  • Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
  • Programmatic: able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
  • Inspirational: you know how to make an impact and deliver presentations that inspire and influence change
  • Versatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for driving results in hyper-growth, constantly changing environments

You have...

  • Minimum of 3 years of experience in occupational safety experience with knowledge of manufacturing/industrial EHS
  • Bachelor's degree in Safety, Occupational Health, or Environmental Health & Safety preferred; will consider high school diploma with 4+ years EHS experience
  • Preferred Safety Certification: CSP, ASP, OHST, etc.
  • Expertise in OSHA compliance, especially with powered industrial trucks, lockout/tagout, strain and sprain prevention.
  • Superior communication and presentation skills with ability to influence across all levels of an organization
  • Proficiency in Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Illinois Pay Range

$78,700—$88,550 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Delivery Station Supervisor
🏢 HelloFresh
Salary not disclosed
Aurora, Colorado 4 days ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The Delivery Station Supervisor will provide on-shift leadership and will oversee the logistics package sort operation. You will manage all Hub activities and volume, including the unloading, sorting, and allocation of freight for drivers. Safe operations of the Hub are of the utmost importance and you will be responsible for leading up to 20 Associates at any one time and providing coverage for the Logistics Hub Manager when they are not onsite. The Delivery Station Supervisor will lead and cultivate a functional working relationship with all levels of personnel throughout the organization.

You will...

  • Manage a team of Warehouse Associates, along with directing contingent workforce to meet quality and safety standards, achieve performance metrics, and accomplish incoming volume bound for the correct destination
  • Use HelloFresh tech and systems to make operational decisions and ensure a culture of safety for operations inside facilities and over the road
  • Report to the Logistics Hub Manager to support operational scaling and communicate delays or any issues while quickly analyzing and prioritizing work to prevent failures
  • Conduct team huddles, to maintain engagement and an open line of communication with employees
  • Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays
  • Monitor and evaluate the safety, cost, quality, and other agreed indicators
  • Ensure the security of all HelloFresh assets (hub facilities, vehicles, inventory)
  • Build an inclusive workplace culture and relationships with all staff, delivering on retention goals
  • Operate a lean facility by making recommendations to improve and implement new processes
  • On rare occasions, transport delayed package deliveries to customers, move vans in and out of the building, and transport vehicles to and from the repair shop.
  • Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice
  • Hard-working, driven, and the ability to work and make decisions independently
  • Ability to collaborate cross-functionally with other supervisors to coordinate activities

You are...

  • Inclusive in your approach to engage staff and bring out the best performance in a team
  • A conveyer of clear vision, setting direction and goals, and driving team understanding during daily/weekly stand-ups and leadership reviews
  • Sound in data-driven decisions that express originality and an enterprising mindset
  • Collaborative - enjoys working with different teams to gather inputs
  • A connector of complex problems at all levels through excellent written and verbal skills

You have...

  • High school diploma or equivalent
  • Preferably 2+ years' experience managing operations for fulfillment, supply chain, logistics, or transportation companies
  • Must be at least 22 years old and legally authorized to work in the US and possess and maintain a valid driver's license
  • Must be able to pass all pre-employment screens (including drug, MVR, background, and criminal checks)
  • Availability to support night shift hours starting between 11:30 pm-2 am - until the job is complete (4-day work week shift) or day shift hours (4-day shift week or 5-day shift week based on local need) and may include a weekend-day designated between Sunday-Saturday and general availability with shifts.
  • Proficiency in manipulating data and reporting.
  • Meet schedules/timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, Sundays, and Holidays
  • Leadership experience motivating and encouraging others
  • This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
    • Can lift/move up to 50 lbs and participate in physical job activities such as standing, walking, and crouching daily. Can work in an environment that may be hot, cold, and noisy.

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

FOR CO POSTINGS:

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

  • Dates of birth
  • Dates of attendance at educational institutions
  • Dates of graduation

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.

Posted until 3/27/26

Colorado Pay Range

$62,000—$69,750 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Director Procurement Strategy, Packaging Sourcing & Engineering
🏢 HelloFresh
Salary not disclosed
New York 4 days ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

We are currently seeking an experienced leader to join our Procurement Leadership team as Director of Procurement - Packaging Sourcing & Engineering for North America. This person will partner with the VP of Procurement in cultivating a high performing organization, and will be responsible for leading our packaging sourcing and packaging engineering teams. You will be responsible for end-to-end Packaging execution across our various brands; driving sourcing strategy, design innovation, quality and product testing and evaluation. The Director will have the opportunity to both build new functions and manage our established teams as we continue to grow and scale our volume and product range.

You will...

  • Serve as key member of the Procurement Leadership team.
  • Grow a high performing team, providing leadership, coaching and developmental support to Associate Directors & Strategy Managers of packaging sourcing and packaging engineering.
  • Cultivate a strong team culture consistent with HelloFresh's core values and drive sourcing and technical best practices throughout your organization.
  • Work closely with senior leadership to develop a sourcing and product innovation roadmap that supports company goals. Set and oversee the achievement of OKRs on cost, growth and innovation, risk management, supplier performance, and team development and enablement.
  • Build and drive annual budgets and savings initiatives by collaborating with business partners and Finance, specifically as it relates to our Packaging spend. Communicate monthly category performance to the Senior Leadership team.
  • Lead the packaging engineering team to drive continuous improvement in packaging quality and design, and drive best practices in product evaluation and testing.
  • Continue to scale our supplier network and manage capacity to meet the demand of HelloFresh's multi-brand growth strategy.
  • Partner cross functionally and work closely with our supplier network to identify and deliver on opportunities to drive improved customer experience through both existing product optimization and new product development.

You are...

  • A packaging procurement leader with an appetite for building scalable teams and enabling innovative, high-quality products
  • An expert negotiator who has handled multi-million dollar contract negotiations
  • A creative problem solver with a process improvement mindset
  • Data-driven decision maker who is passionate about bringing that mentality to their team
  • A strong leader with a proven track record of managing large and diverse teams
    • Detail-oriented – You possess strong organizational skills and consistently demonstrate a methodical approach to all your work
  • A self-starter – You are highly motivated and passionate; you're eager to take on new projects without knowing exactly what you will uncover
  • Agile – You thrive in fast-paced and dynamic environments and are willing to get deep into the weeds where needed
  • A strong communicator who can easily communicate complex solutions cross functionally and to upper management

You have...

  • 15 years of experience in Procurement, with relevant experience in the packaging industry
  • A degree in Supply Chain Management, Packaging Engineering, Business Administration or related field is preferred
  • Packaging sourcing, manufacturing, engineering or design experience is preferred
  • Hands-on experience through roles in purchasing, procurement, or logistics, where you have developed skills in negotiation, supplier management, cost control & quality improvement
  • Flexibility to travel (up to 30%)
  • Fluent in Google Suite applications

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range

$161,330—$215,130 USD

This position is also eligible for the HelloFresh equity plan.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Associate Director, Operations
✦ New
🏢 HelloFresh
Salary not disclosed
Aurora, Illinois 1 day ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Associate Director, Operations
SHIFT: Wednesday - Saturday (4:30am - 3:30pm)

Factor_ a brand of HelloFresh is seeking an Associate Director Operations. As the Associate Director in operations, you will focus on operations organizational strategy and lead projects associated with cross functional engagement of staffing, training, talent development teams across the business unit. This will include aligning all support teams to a business vision of how we attract, retain and optimize both direct and indirect team members. Additional effort will be to support strategic launch initiatives including rolling out new technologies, processes and manufacturing facilities. If you're looking to impact the outcome of the business and to the lives of our team members, this is it!

You will...

  • Identify organizational gaps in people operations and drive continuous improvement strategies to mitigate
  • Collaborate with cross functional support teams of operations and their leadership develop a cohesive organizational strategy
  • Run projects associated with new facility launches, new processes changes, and technology implementations
  • Champion initiatives associated with direct labor training, onboarding, and experience
  • Support cross functional strategy related to salaried development including partnering with operations leaders and HRs to ensure engagement and team morale
  • Drive Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet production mandatory requirements
  • Indirectly lead operational partners to accomplish projects and initiatives
  • Share and exchange operational best practices across our national sites
  • Guide programs to reward and recognize performance
  • Mentor, train and develop operations teammates for career progression and learning
  • Create a positive team dynamic that encourages all employees to: provide feedback and drive change within the facility, adapt to the ever-changing business and stay focused on the customer experience
  • Drive a customer-focused environment committed to delivering the highest quality product to our customers

You are...

  • Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
  • Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
  • Bold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risks
  • Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask 'what if' and constantly challenge the status quo
  • Versatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
  • Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
  • Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
  • Comprehensive background in Fulfillment, Shipping, Receiving, and Warehousing
  • Motivated, developed and managed employees - our culture is a critical part of our success, and you need to help drive it
  • Excitement for working in a fast-paced environment with a high level of ambiguity and change
  • Interest in spending most of your time on the shop floor to learn and understand process details
  • Continuous improvement and project management skills
  • High level of integrity and ethics with excellent follow-through

At a minimum, you have...

  • Bachelor's Degree required - Master's preferred
  • 8+ years of experience in operations or people management
  • Familiarity with FSMA, HACCP, SQF
  • Knowledge of Lean manufacturing
  • Project Management Certifications preferred
  • Flexibility to travel

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

Illinois Pay Range$123,480—$165,000 USD

This position is also eligible for the HelloFresh equity plan.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Manager, Factor Commercial and Retention
🏢 HelloFresh
Salary not disclosed
New York 6 days ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Manager, Factor Commercial and Retention

Factor a brand of HelloFresh is seeking a high-impact, data-savvy Manager, Commercial & Retention Strategy to serve as a pivotal leader for our Factor-US brand. This is a high-visibility role reporting directly to the VP of Commercial, designed for a strategic operator who can balance granular retention mastery with broad commercial vision. You will be the primary owner of customer retention metrics for Factor-US portfolio while simultaneously spearheading the business's most critical strategic bets. You will help define the commercial roadmap that drives long-term enterprise value.

You will...

Be the Analytical Backbone of the Active Customer Experience

  • Own cohort analysis, LTV modeling, retention diagnostics, and revenue reporting
  • Identify highest-leverage customer retention opportunities across the lifecycle
  • Be a champion for your testing roadmap, from selling it in, to collaborating with cross-functional teams in local and global offices across Marketing, Product, Tech, Ops and Finance
  • Design, prioritize, and analyze A/B tests
  • Be a voice for retention in the US, keeping the local team updated on campaign results, highlighting successes, failures, positive trends, and negative trends.

Drive Cross-Functional Big Bets

  • Lead the "big bets"—the high-stakes, cross-functional projects that define our competitive edge. You will identify market opportunities, build business cases, and drive these initiatives from ideation to commercial reality.
  • Dive deep into complex datasets to uncover measurable insights, moving beyond reporting to tell a compelling story that influences executive-level decision-making.

You are...

  • Highly Analytical. You are deeply comfortable with cohort analysis, retention curves, building business cases, and subscription economics. You instinctively look for the root cause in the numbers.
  • A Swiss-Army Knife Operator. You can flex from building a financial model to QA'ing a lifecycle flow to designing an A/B test. No task feels "below" you if it drives growth.
  • A Good Communicator. You can communicate effectively across audiences - whether it's explaining nuances in the data to a senior leader or working with cross-functional teams on a complex test idea, you can drive alignment and results.
  • Structured Thinker. You bring order to ambiguity and create clarity in fast-moving environments.
  • Low-Ego, High-Ownership. You care about winning as a team more than owning a lane.
  • Entrepreneurial mindset. You love building new things, and have both the passion to sell ideas and the grit to drive them to completion.

At a minimum, you have...

  • 3–6 years of experience in growth, lifecycle, strategy, analytics, consulting or DTC operating roles
  • Strong hands-on experience with cohort analysis and performance reporting
  • Proven ability to drive measurable revenue impact
  • Strong Excel / Google Sheets / modeling skills. SQL a plus
  • Excellent written and verbal communication skills
  • BA/BS degree

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#JD1008 #Factor

New York Pay Range

$119,200—$134,100 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Kitchen Manager (Executive Sous Chefs)
🏢 HelloFresh
Salary not disclosed
Goodyear, Arizona 6 days ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Executive Sous Chef

Factor_ a brand of HelloFresh is seeking a culinary production expert to lead kitchen operations that will delight our loyal customers' taste buds and provide optimal nutrition to elevate their performance. This cuisine is produced in large volumes while maintaining integrity and presentation before, during and after transit. Someone who has a creative eye and is detail oriented. Someone who can lead a team to execute with repeatability.

You will...

  • Oversee product quality and food safety in a mass production kitchen
  • Ensure the execution of new recipes, training and oversight of kitchen staff to implement new recipes as well as part improve existing recipes.
  • Develop and implement process controls in a kitchen environment
  • Validate consistent, premium taste, appearance and performance of every meal leaving our high-volume kitchen
  • Train and lead other members of the team throughout the various parts of production including pre-op, cooking, assembly, cooling, etc.
  • Implement and adhere to gold standards of food quality and food safety
  • Leverage hands on knowledge of HACCP, FSMA, SQF, and USDA regulations
  • Continuously improve product quality and process steps with support of Corporate Executive chef and R&D chefs
  • Address and eliminate product quality issues/customer complaints arising from problems originating with production of meals.
  • Supervise food production personnel, assist with food production tasks as needed and assure that quality and
  • Cost standards are consistently attained
  • Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll
  • Costs to achieve maximum profitability
  • Prepares weekly cook schedules and reviews/approves payroll in assistance with HR
  • Supervision, evaluation and training of employees, sanitation and safety, menu planning and related production activities
  • Development of training and the provision of professional development opportunities for all kitchen staff
  • Maintaining security of kitchen including equipment food and supply inventories
  • Assumes complete charge of the kitchen in the absence of the Executive Chef
  • Oversees all aspects of food preparation
  • Able to work in any station as assigned by the Executive Chef
  • Consistently maintains standards of quality, cost, eye appeal and flavor of foods
  • Submits Requests for maintenance, repairs and upkeep of the kitchen and its equipment
  • Review, coordinate, and communicate timing, making proper adjustments to accommodate.
  • Checks in place before production time and inspects presentation of food items to ensure that quality standards are met

You are...

  • Curious: Always seeking to understand "why". Always looking to make things better.
  • Passionate: You are driven by a love for what you do.
  • Optimistic: The ability to bounce back quickly when something doesn't work.
  • Action Orient: Knowing when to shift from planning to doing. Willingness to get your hands dirty.
  • Honest: Transparency with customers, partners and teammates
  • Strong communication and interpersonal skills
  • Passionate for staying up to speed on the most current research on the science of nutrition Ability to flex between big picture ideation and tactical execution
  • Data-driven and analytical
  • Able to add structure to ambiguous situations
  • A Self-starter, take initiative and get stuff done with a high degree of excellence

At a minimum, you have...

  • BS degree in Culinary Arts or similar qualifications
  • 5+ years' experience running a commissary or large restaurant/banquet/catering
  • Familiarity with USDA/FDA guidelines
  • Strong understanding of the Paleo Diet, Ketogenic Diet, low/slow carb and Mind Diet
  • Skilled at planning, organizing, prioritizing, and executing projects and activities
  • Lean six sigma experience a plus
  • Passionate about helping people achieve their goals and improve themselves

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

Arizona Pay Range

$82,200—$92,450 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
[US DC] Senior Safety Manager
🏢 HelloFresh
Salary not disclosed
Goodyear, Arizona 4 days ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The Environmental Health and Safety team is seeking an experienced Sr. Manager of Safety, you will serve as a site safety manager supporting site leadership. You are responsible for driving safe processes and ensuring compliance to all safety regulations. As well as being responsible for providing safety expertise leveraging lean principles and the hierarchy of controls to ensure the safety of our team members. You will develop and deliver safe processes through engineering and ergonomic solutions in partnership with building and HQ leadership. You will need to coordinate extensively with cross-functional groups such as Operations, HR, Food Safety & Quality, Operational Excellence, and others. You will build and deliver on-time programs that support operational growth where experimentation, imagination, innovation, and results are measured.

A successful Sr. Manager of Safety will have strong leadership skills, be detail-oriented, resilient, a quick decision maker, work with data, and possess a commitment to getting things right. You must be highly determined to drive permanent removal of hazard root causes and strive for the highest quality of service is provided in an efficient, effective, and proactive manner. This role will require granular analysis, tactical execution of Safety functions, site travel, (20%) and project management. This position affords you the opportunity to build cooperative partnerships with numerous business teams within the fulfillment operations.

You will...

  • You will identify trends and areas of risk within your building and support operations in corrective measures
  • Continuously improve the safety culture through instruction and training of Safety and Operations leaders on safety programs.
  • You will assess performance, communicate to all levels of management, and ensure safety is incorporated into supply chain processes and escalate and report critical issues, compliance gaps and emerging risks for the network.
  • You will also maintain safety subject matter expertise, credentials and engage industry resources as appropriate.
  • Create weekly business reviews of projects, incidents, trend analysis (if any) and project statuses
  • Work independently with limited direction and communicate effectively with team members

Safety Processes:

  • Review metrics and incident details weekly, and support operations in determining root cause and corrective measures.
  • Ensure safety programs and rollouts are implemented. Monitor for execution.
  • Utilizes 6SIGMA and/or other analysis tools as appropriate to identify safety solutions for unique processes.
  • Perform floor walks to interact with the team, audit for compliance and execution of safety programs.
  • Assists with specialized safety program development and implementation.
  • Solicits feedback and identifies benchmarking opportunities within the industry to identify tools, processes, systems and equipment to reduce the risk of injury.
  • The ability to lead a team of Safety managers both with direct and indirect oversight.

Compliance and regulatory matters

  • Responsible for having a thorough working knowledge of Federal and State OSHA regulations.
  • Ensures safety processes are followed to maintain compliance with regulations.
  • Supports the development and follow up of any remediation plans due to safety related citations
  • Acts as a subject matter expert resource to field teams on safety related regulatory compliance issues.
  • Works closely with other Compliance partners, including Industrial Hygiene, Environmental, and Field Compliance Team to address team member health exposure issues that are related to safety enforcement activities.

Incident Response

  • Deploy to other locations in the event support is needed or to perform cross building audit activities
  • Serve as on-site incident leader in the event of a severe injury

You are...

  • Partner: you effectively listen, build rapport and communicate at all levels; you're confident sharing ideas and are a trusted advisor for workplace safety
  • Results-driven: you recognize and resolve situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency.
  • Programmatic: able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
  • Inspirational: you know how to make an impact and deliver presentations that inspire and influence change
  • Strategic: you understand you can't take a one-size-fits-all approach when problem-solving; seeing the bigger picture and each moving part helps you identify underlying causes, alternatives or long-term solutions

You have...

  • Possess a bachelor's degree in occupational safety and health or a related field
  • Certified Safety Professional or other Safety Certification
  • Have 8+ years' management experience in occupational safety and health, NFPA, etc.
  • Experience with OSHA VPP or implementing ISO45001, preferred
  • Experience in a Manufacturing, Fulfillment or Distribution Environment

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Arizona Pay Range

$115,500—$134,750 USD

This position is also eligible for the HelloFresh equity plan.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
[US DC] Associate Maintenance Manager
🏢 HelloFresh
Salary not disclosed
Irving, Texas 4 days ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Associate Maintenance Manager

Shift: Wednesday to Saturday, 5:00 pm to 3:30 am

HelloFresh is seeking a Maintenance Manager who will oversee the maintenance and reliability for our growing sites and equipment. You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. The Maintenance Manager needs to be strong in project management, leadership, and technical skills related to manufacturing equipment, HVAC, and general maintenance.

You will...

  • Oversee M&RE-related processes including maintenance of automation and manufacturing equipment, electrical, refrigeration, PIT equipment (forklifts), building, grounds, and overall upkeep of multiple buildings
  • Motivate, engage, coach, and inspire a team of associate managers and technicians, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
  • Provide project management support
  • Manage outside vendors and facilitate planned and unplanned repairs
  • Ensure that maintenance regulations are followed
  • Maintain a current list of contractors to ensure that all emergency repairs are handled
  • Collaborate with other departments within the distribution center to identify problems and brainstorm improvement ideas
  • Promote food safety, quality, and a safety-first culture.
  • Backfill Associate Maintenance Manager role when needed (call off, PTO requests).

You are...

  • Customer Centric: You are passionate about delivering on commitments to your customers
  • Bold: you have passion and grit; you're not afraid to give feedback to your team and your manager
  • Agile: you roll with the punches and don't get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
  • Decisive: You realize when making a decision is as important as the time it takes to make that decision
  • Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy grinding away at issues to find a solution

At a minimum, you have...

  • Minimum 5 years' experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
  • Bachelor's Degree preferred; high school diploma or GED required
  • High level of integrity and ethics with excellent follow-through
  • Knowledge of OSHA regulations and compliance
  • Able to read and interpret blueprints, manuals, and schematics
  • Exposure to mechanical, electrical, automation and refrigeration systems
  • Comfortable working in cold environments with some areas of facility at 40F
  • Excitement for working in a start-up environment with a high level of ambiguity and change
  • Effective communicator for employees, direct reports, cross-functional teams, and senior leadership
  • Flexibility to work weekends, holidays and/or nights

You'll get...

  • Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
  • Generous PTO, including sabbatical, and parental leave of up to 16 weeks
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Tuition reimbursement for continuing education (upon 2 years of service)
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Executive Sous Chef- PM
🏢 HelloFresh
Salary not disclosed

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Executive Sous Chef

Factor_ a brand of HelloFresh is seeking a culinary production expert to lead kitchen operations that will delight our loyal customers' taste buds and provide optimal nutrition to elevate their performance. This cuisine is produced in large volumes while maintaining integrity and presentation before, during and after transit. Someone who has a creative eye and is detail oriented. Someone who can lead a team to execute with repeatability.

You will...

  • Oversee product quality and food safety in a mass production kitchen
  • Ensure the execution of new recipes, training and oversight of kitchen staff to implement new recipes as well as part improve existing recipes.
  • Develop and implement process controls in a kitchen environment
  • Validate consistent, premium taste, appearance and performance of every meal leaving our high-volume kitchen
  • Train and lead other members of the team throughout the various parts of production including pre-op, cooking, assembly, cooling, etc.
  • Implement and adhere to gold standards of food quality and food safety
  • Leverage hands on knowledge of HACCP, FSMA, SQF, and USDA regulations
  • Continuously improve product quality and process steps with support of Corporate Executive chef and R&D chefs
  • Address and eliminate product quality issues/customer complaints arising from problems originating with production of meals.
  • Supervise food production personnel, assist with food production tasks as needed and assure that quality and
  • Cost standards are consistently attained
  • Ensures proper staffing for maximum productivity and high standards of quality; controls food and payroll
  • Costs to achieve maximum profitability
  • Prepares weekly cook schedules and reviews/approves payroll in assistance with HR
  • Supervision, evaluation and training of employees, sanitation and safety, menu planning and related production activities
  • Development of training and the provision of professional development opportunities for all kitchen staff
  • Maintaining security of kitchen including equipment food and supply inventories
  • Assumes complete charge of the kitchen in the absence of the Executive Chef
  • Oversees all aspects of food preparation
  • Able to work in any station as assigned by the Executive Chef
  • Consistently maintains standards of quality, cost, eye appeal and flavor of foods
  • Submits Requests for maintenance, repairs and upkeep of the kitchen and its equipment
  • Review, coordinate, and communicate timing, making proper adjustments to accommodate.
  • Checks in place before production time and inspects presentation of food items to ensure that quality standards are met

You are...

  • Curious: Always seeking to understand "why". Always looking to make things better.
  • Passionate: You are driven by a love for what you do.
  • Optimistic: The ability to bounce back quickly when something doesn't work.
  • Action Orient: Knowing when to shift from planning to doing. Willingness to get your hands dirty.
  • Honest: Transparency with customers, partners and teammates
  • Strong communication and interpersonal skills
  • Passionate for staying up to speed on the most current research on the science of nutrition Ability to flex between big picture ideation and tactical execution
  • Data-driven and analytical
  • Able to add structure to ambiguous situations
  • A Self-starter, take initiative and get stuff done with a high degree of excellence

At a minimum, you have...

  • BS degree in Culinary Arts or similar qualifications
  • 5+ years' experience running a commissary or large restaurant/banquet/catering
  • Familiarity with USDA/FDA guidelines
  • Strong understanding of the Paleo Diet, Ketogenic Diet, low/slow carb and Mind Diet
  • Skilled at planning, organizing, prioritizing, and executing projects and activities
  • Lean six sigma experience a plus
  • Passionate about helping people achieve their goals and improve themselves

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

Illinois Pay Range

$88,300—$99,350 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
[US-HQ] Senior Director, FSQA
✦ New
🏢 HelloFresh
Salary not disclosed
Irving, Texas 1 day ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Senior Director, Food Safety

Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON

We are seeking an experienced Senior Director of Food Safety and Quality to lead our comprehensive food safety and quality assurance programs. This senior position will oversee all aspects of food safety, quality control, and risk management in our meal kit operations across North America. The ideal candidate will have extensive experience in the food industry, strong leadership capabilities, and deep expertise in food safety regulations and quality management systems

You will...

  • Develop and implement comprehensive food safety and quality strategies aligned with company objectives
  • Lead cross-functional teams to ensure integration of quality and safety standards throughout all operations
  • Lead the food safety teams at up to 10 HF sites across the continent.
  • Manage working relationships with local, regional and national regulators, industry organizations, and key stakeholders
  • Drive continuous improvement initiatives to enhance food safety culture and operational excellence

Additionally You will...

  • Ensure unwavering compliance with USDA, FDA, GFSI, and all relevant food safety regulations, standards, audits, and certifications.
  • Direct the development, implementation, and maintenance of HACCP plans, prerequisite programs, and the comprehensive food safety management system.
  • Proactively conduct risk assessments and execute effective, appropriate control measures.
  • Maintain expert-level knowledge of evolving regulations and drive the adoption of industry best practices.
  • Oversee quality control laboratory operations, testing protocols, and analytical methods.
  • Define and enforce quality specifications, standards, and robust performance metrics.
  • Lead the implementation and management of the Corrective and Preventive Action (CAPA) system.
  • Manage and lead swift product recalls and critical crisis response procedures when necessary.
  • Establish key performance indicators (KPIs) and comprehensive reporting mechanisms.
  • Ensure integrity of documentation control and record-keeping systems.
  • Recruit, lead, and mentor a high-performing, technically expert food safety and quality organization.
  • Build talent through strategic training, personalized coaching, and professional development programs.
  • Champion a strong, visible culture of food safety awareness and accountability across the organization by significantly elevating the overall food safety knowledge and technical expertise of the team and wider organization.
  • Serve as a primary cross-functional partner to Production, Logistics, Product Development, and other departments to embed safety and quality across the value chain.
  • Drive the implementation of new technologies and digital solutions for advanced quality management.
  • Lead process optimization initiatives to enhance operational efficiency while upholding the highest safety standards.

You Are...

  • Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
  • Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
  • Action Oriented: you're able to prioritize organizational objectives, problem solve and quickly action solutions that improve the quality of our products
  • Strategic: you're a critical thinker who uses logic and data to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
  • Customer-obsessed: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of quality and customer experience
  • Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

At a minimum, you have...

  • Bachelor's Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
  • 15+ years of experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
  • Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
  • Strong understanding of food microbiology, chemistry, and processing technologies
  • Experience leading multifunctional teams, managing organizational change and strong people development skills
  • Superior analytical skills and operational modeling capabilities
  • Demonstrated ability and hunger to deliver impact
  • Ability to travel up to 50% of the time

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Newark, NJ Pay Range

$183,000—$205,000 USD

This position is also eligible for the HelloFresh equity plan.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Maintenance Technician III
✦ New
🏢 HelloFresh
Salary not disclosed
Newark, New Jersey 1 day ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Job Description:

This is considered a senior level technician role. As a Maintenance Technician III, you will work with the maintenance team to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems.

Shift: Wednesday to Saturday - 11:00am to 9:30pm

You will...

  • Maintain compliance with all safety, food safety, and security standards.
  • Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed.
  • Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting.
  • Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment.
  • Lead root cause analysis of major downtime events.
  • Act as a network resource for technical issues and participate in network-wide root cause analysis.
  • Develop maintenance personnel knowledge on intermediate to advanced mechanical, electrical, and refrigeration.
  • Perform building project work as assigned.

You have...

  • 3-5 years of experience with conveyor, automation, robotics, and/or refrigeration repair and maintenance including mechanical and electrical operations.
  • Advanced understanding of machinery and equipment.
  • Basic computer skills.
  • Ability to read and understand basic schematics.
  • Ability to travel as necessary (up to 5%) for business purposes.
  • High School diploma or equivalent.
  • Excellent follow through, judgment, and common sense. "Make it happen" attitude.
  • Mechatronics associates or equivalent preferred.
  • Experience working with inputs, outputs, and PLC logic systems and ability to troubleshoot these systems preferred.

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation
  • Generous PTO and additional sick leave
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Newark, NJ Pay Range

$33.50—$33.50 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Maintenance Technician I
✦ New
🏢 HelloFresh
Salary not disclosed
Phoenix, Arizona 1 day ago

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Job Description:

As a Maintenance Technician I at HelloFresh you will be responsible for the general maintenance and repairs of our building, grounds, and equipment. You will ensure that the facility is maintained at a high level, general cleaning is performed in a timely manner when needed, and safety standards are upheld.

Shift: Sunday to Wednesday - 7:00am to 5:30pm

You will...

  • Maintain and repair complex machinery (conveyor system, HVAC equipment, scanners, automatic doors, Dock doors, etc.)
  • Maintain and repair production equipment as needed.
  • Monitor equipment and perform troubleshooting for problems and breakdowns.
  • Maintain and repair facilities including basic carpentry, plumbing, and electrical systems.
  • Provide recommendations to repair or replace poorly functioning equipment.
  • Efficiently prioritize repair schedule to ensure an uninterrupted production schedule.
  • Conduct regular facility inspections.
  • Assist personnel as needed. Communicate regularly with personnel to ensure that repairs and maintenance needs are met and coordinated with production schedules.
  • Keep management informed of area activities and of significant concerns. Report major concerns or significant problems.

You are...

  • Mechanically-inclined: you've always had a knack for fixing things and a natural curiosity about how things work; you enjoy taking things apart only to put them back together and are extremely comfortable handling tools and materials
  • Programmatic: you're able to identify the system component that is causing the error, as well as the options available for resolving it and completing the task.
  • Bold: you're adventurous and have a true entrepreneurial spirit; you're not afraid to take calculated risks and constantly challenge the status quo
  • Agile: you roll with the punches and don't get overwhelmed easily; you have a track record of adapting quickly and driving results in fast-paced, hyper-growth environments
  • Problem-solver: you're a critical thinker who uses logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans

You have...

  • 1+ years general maintenance, troubleshooting, and repair experience within manufacturing/production plant
  • High school diploma or GED required, some college preferred
  • Qualified to handle electrical components, controls, and HVAC
  • Ability to read and interpret blueprints, manuals, and schematics
  • Strong mechanical and technical maintenance; able to operate power tools, PIT equipment, and service basic mechanical devices and functions safely and effectively
  • Versed in GMP/TPM/LEAN/OSHA with strong continuous improvement and project management
  • Exposure to ammonia, refrigeration, and/or PSM compliance systems
  • Comfortable working in cold environments with some areas of facility at 40⠁F
  • Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)
  • Ability to work nights, weekends and/or holidays
  • Must be able to read, write and speak English.

You'll get...

  • Competitive hourly rate, 401K company match that vests immediately upon participation
  • Generous PTO and additional sick leave
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Arizona Pay Range

$23.75—$23.75 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

  • Europe:
  • APAC:
  • United States:
  • Canada:
Not Specified
Chemical Sales Representative
✦ New
🏢 Chemspire Ingredients
Salary not disclosed
Boonton, NJ 1 day ago

Company Description

Chemspire Ingredients specializes in the distribution of cosmetic ingredients to the personal care industry. The company represents Symrise, a global leader in the manufacturing of flavors, fragrances, and cosmetic ingredients. With a focus on premium-quality products and innovative solutions, Chemspire Ingredients supports its clients in creating exceptional personal care products. Located in Boonton, NJ, the company maintains a strong reputation for excellence and industry expertise.


S-M Industries a sister business run by Dawn Mahon seeks to expand it's sales team. The optimal candidate will have prior experience in selling commodity chemicals to personal care, food as well as industrial chemical markets


The combination of Chemspire and S-M Industries will offer customers a full suite of chemical solutions ranging from commodity to specialty chemicals!


This individual will report into the S-M Industries commodity business unit.


Role Description

This is a full-time hybrid role for a Chemical Sales Representative, located in Boonton, NJ. The position involves building and maintaining relationships with clients, identifying potential customers, providing technical product knowledge, and promoting the sale of commodity chemical ingredients. The role also includes maintaining product portfolios, preparing sales reports, and achieving established sales and business development targets.


Qualifications

  • Proven sales skills including client relationship development, negotiation, and achieving sales goals
  • Strong knowledge of chemical and/or cosmetic ingredients
  • Ability to conduct market research, analyze trends, and identify business opportunities
  • Excellent communication, presentation, and interpersonal skills
  • Time management and organizational skills, with the ability to prioritize and manage multiple tasks effectively
  • Bachelor's degree in Chemistry, Business, Marketing, or a related field is preferred
  • Experience in the chemical, cosmetic, or personal care industry is a plus
  • Experience with CRM systems
  • Individuals must be able to prove prior sales successes!
Not Specified
Customer Service Manager
✦ New
Salary not disclosed
Irvine, CA 1 day ago

The Customer Service Manager is responsible for overseeing daily customer support operations and leading a team of Customer Service Specialist for Layn USA. This role ensures high-quality service delivery, resolves escalated customer issues, and drives improvements in customer satisfaction, operational efficiency, and team performance. The Customer Service Manager provides leadership, coaching, and strategic direction to maintain a high-performing customer support team.


I. Specific Tasks, Duties and Responsibilities:

  • Ensure prompt and professional resolution of customer inquiries and complaints.
  • Manage complex or escalated customer issues and provide appropriate resolutions.
  • Develop and maintain customer service policies, procedures, and best practices.
  • Identify operational inefficiencies and implement process improvements.
  • Collaborate with other departments to resolve recurring customer issues.
  • Coordinate shipment of customer samples and ensure proper documentation and tracking.
  • Oversee daily customer service operations across phone, email, chat, and other channels.
  • Work with the operations and warehouse teams to maintain visibility of sample inventory and finished goods availability.
  • Track sample requests and follow-ups through Zoho to support the commercial team’s sales activities.
  • Provide ongoing coaching and professional development opportunities for team members.
  • Ensure staff are knowledgeable about company products, services, and policies.
  • Implement training programs to improve service quality.
  • Supervise, coach, and mentor a team of customer service representatives.
  • Conduct hiring, onboarding, and ongoing training for new and existing staff.
  • Set performance goals and conduct regular performance evaluations.
  • Foster a positive, collaborative team environment.


III. Essential Skills and Experience:

  • A preferred qualification is an Associate’s Degree in Business, Management, Communications, or a related field.
  • Experience in the Ingredient or Food Science Industry is a plus.
  • 3–5+ years of experience in customer service, with at least 2 years in a supervisory or management role.
  • Strong leadership and team management skills.
  • Excellent communication, problem-solving, and conflict-resolution abilities.
  • Experience with CRM platforms and customer support software a plus
  • Ability to make informed operational decisions.


IV. Dimensions of Position:

Scope of Responsibility

Direct Reports: up to 6


V. Physical Requirements and Safety Considerations of the Position:

Essential Physical Job Requirements:

  • Ability to sit for extended periods while working at a computer or workstation.
  • Ability to use a computer, keyboard, mouse, and telephone for prolonged periods.
  • Ability to communicate clearly and effectively with customers and team members in person, by phone, and through electronic communication.
  • Ability to occasionally move throughout the office to support team members or attend meetings.
  • Ability to read and interpret information on computer screens and written documents.
  • Ability to occasionally lift or move office materials up to approximately 10–15 pounds (e.g., files, office supplies, or equipment).
  • Ability to maintain focus and attention in a fast-paced customer service environment.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance
Not Specified
jobs by JobLookup