Hcltech Jobs in Usa

Job Requirements – Essential

• 7+ years of experience with Linux (Red Hat, SuSe, OEL) and Unix (Solaris and AIX)

• 7+ years of experience with systems administration upgrades, patching and configuration management, performance management, troubleshooting, analysis and capacity planning.

• 7+ years of experience with VERITAS products (VCS and Volume management) on Solaris

• Experience of working with EMC SRDF storage on Solaris and LINUX, with skill set to cover other storage technologies.

• Strong skills in TCP/IP Networking & advanced systems tuning, network topology and firewalled environments.

• Full understanding the principles of routing, client/server programming, the design of consistent network-wide file system layout, Ethernet, bonding, PCIe Technologies.

• Experience installing layered products in a timely fashion, analyzing & troubleshooting complex systems and familiarity with ITSM procedures.

• Strong problem solving skills with ability to work in a highly pressurized multitask environment

• Experience in Perl and Shell scripting writing scripts to automate various tasks.

Job Requirements – Highly desirable

• Operational experience of Oracle Exadata

• Operation experience of Oracle Exalogic

UNIX Systems Administrator Responsibilities:

• Provide dedicated support to all ‘Run the Bank’ and ‘Change the Bank’ activities.

• Advanced system tunings to application specific requirements. Systems standardization and automation.

• Keeping the UNIX environment compliant with the technology roadmap, such as OS & hardware upgrades, 3rd party software upgrades, etc...

• Rapid response to incidents.

• Working closely with UNIX engineering and third party vendors.

• Interface with IT and business clients at all levels of the organization

• Follow the sun model (including weekend support) Global Unix team provides round the clock coverage

• Some out of hours and weekend work will be required to comply with applicable change windows.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

HCLTech is looking for a highly talented and self- motivated Database Architect to join it in advancing the technological world through innovation and creativity.

Job Title: Database Architect

Job ID: 72275

Position Type: Full Time

Location: Onsite

Mandatory Skills

Strong expertise in SQL, NoSQL, and cloud database platforms (e.g., AWS, Azure, Google Cloud).

Proficiency in data modeling, ETL processes, and database performance tuning.

Knowledge of data security protocols and compliance standards.

Experience with enterprise-level database systems (Oracle, PostgreSQL, MongoDB, etc.).

Analytical mindset with problem-solving skills.

Excellent communication and collaboration abilities.

Years of Experience Required

5+ years of experience in database administration, design, or architecture.

Detailed JD

Role Overview

A Database Architect is responsible for designing, developing, and maintaining large-scale database systems that support an organization’s data needs. They ensure databases are secure, scalable, efficient, and aligned with business objectives.

Key Responsibilities

Database Design & Modeling

Develop logical and physical data models.

Define database architecture standards and best practices.

Ensure scalability and performance optimization.

Implementation & Maintenance

Oversee installation, configuration, and upgrades of database systems.

Create and maintain documentation for database structures and processes.

Monitor database performance and troubleshoot issues.

Data Security & Integrity

Implement robust security measures to protect sensitive data.

Ensure compliance with data governance and regulatory requirements.

Establish backup and recovery strategies.

Collaboration

Work with software engineers, data analysts, and IT teams to integrate databases with applications.

Translate business requirements into technical database solutions.

Innovation & Optimization

Evaluate emerging database technologies (SQL, NoSQL, cloud-based solutions).

Rcommend improvements for efficiency and cost-effectiveness.

Required Skills & Qualifications

Strong expertise in SQL, NoSQL, and cloud database platforms (e.g., AWS, Azure, Google Cloud).

Proficiency in data modeling, ETL processes, and database performance tuning.

Knowledge of data security protocols and compliance standards.

Experience with enterprise-level database systems (Oracle, PostgreSQL, MongoDB, etc.).

Analytical mindset with problem-solving skills.

Excellent communication and collaboration abilities.

Typical Background

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

5+ years of experience in database administration, design, or architecture.

Certifications (optional but valuable): Oracle Certified Master, AWS Certified Database Specialty, Microsoft Certified: Azure Database Administrator Associate.

Pay and Benefits

Pay Range Minimum: $136000 per year

Pay Range Maximum: $204000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your

brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Job Description – Service Delivery Operations Lead (Contact Center Operations)

Responsibilities:

1. Accountable for service delivery, across multiple tracks, for one of our clients in the Digital space. Manage multiple diverse delivery teams located globally
2. Direct a team of Project Managers, Track Leads, Delivery Leads, group managers of large-scale, complex global projects that involve multiple stakeholders
3. Monitors day to day delivery management and engagement with multiple support units within the organization to ensure adherence to service level standards and to deliver a best-in-class service, meeting or exceeding all KPIs and within budget
4. Evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value
5. Manage critical path to delivery of project objectives, engaging with stakeholders and critically assessing requirements
6. Effectively assess and resolve high priority project risks
7. Ensure projects meet success parameters and ROI targets stated in the business case
8. Set the strategy for development, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.
9. Act as the Voice of Customer, championing change and improvements across Customer experience, drive change and influence projects to support and achieve improvements in Customer Experience.
10. Maintain collaborative and trusting relationships with stakeholders, effectively overcoming challenges and positioning alternatives to move the project forward
11. Enhance quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions
12. Tap additional account growth opportunities through networking & client relationship management
13. Aim at maximizing economic value and securing future competitive advantage
14. Synthesize data into useful formats and bring actionable insights while straddling between details and higher level implications of critical business issues
15. Lead the WBR’s MBR, QBR’s with multiple stakeholders
16. Lead an effective resource planning team, ensuring that resource is fully utilized and any contract demand is effectively covered
17. Effective transition, pre-bid and RFP experience is an added advantage
18. Drive team towards transformed state and always look for opportunity to improve and run people independent process
19. P&L responsibility and account growth
20. Lead, inspire and co-ordinate team at all levels to create motivated and engaged colleagues

Minimum Skills to Hire:

1. Bachelors in Engineering with 15-20 years or Master’s Degree with 15+ years’ experience
2. 8-12 years’ experience in managing large scale agile programs focused on global service delivery. Preferably from BPO / Contact center operations.
3. 10+ years’ experience with People Management and Stakeholder/Client Management
4. Previous experience with outsourced techno functional projects is a plus. Knowledge of Cloud environment is an added advantage
5. Prior experience in leading Quality org/ Gen-AI projects / Scripting knowledge/ Content moderation can be a plus
6. Excellent at managing and influencing a wide network of Client Stakeholders at senior levels
7. Ability to balance multiple projects, making strategic decisions on time, quality, and cost to deliver complex activities
8. Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements
9. Strong understanding of Engg. Support Services (cloud products)
10. Good with numbers, analytical and logical skills are a must for the role along with flexibility on managing global delivery teams.
11. Ability to develop comprehensive and complex operational and strategic plans
12. Excellent budgeting, business financial and P&L skills
13. Advanced influencing and communication skills
14. Advanced client service skills and leadership capabilities

HCLTech is looking for a highly talented and self- motivated Microsoft Power BI Senior Technical Lead to join it in advancing the technological world through innovation and creativity.

Job Title: Microsoft Power BI Senior Technical Lead

Job ID: 52693-DMND

Position Type: Full-time

Location: Smithfield, Rhode Island

Onsite: RTO (5 days per week)

Experience level:

8+ yrs

Job Description:

Job Summary:

As a Microsoft Power BI Senior Technical Lead, you will play a pivotal role in advancing HCLTech’s data visualization and business intelligence capabilities. You will lead high-performing technical teams to design, develop, and deploy innovative Power BI solutions that enable data-driven decision-making for our clients. Your expertise will be instrumental in optimizing data infrastructure, ensuring technical excellence, and positioning HCLTech as a trusted partner for business intelligence solutions.

Key Responsibilities:

• Analyze existing Power BI reports connected to Sybase and plan migration to SQL Server.
• Redesign and optimize data models and DAX calculations for SQL Server compatibility.
• Collaborate with database engineers to validate migrated data and ensure reporting accuracy.
• Implement best practices for Power BI performance tuning and data refresh strategies.
• Work closely with business stakeholders to maintain report functionality and enhance visualization.
• Document migration steps, report changes, and provide knowledge transfer to teams.

Skill Requirements:

• Proficiency in Microsoft Power BI for advanced data analysis, reporting, and dashboard development.
• Strong expertise in MS SQL for database design, optimization, and complex querying.
• Proven experience leading technical teams and managing end-to-end project delivery in a fast-paced environment.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders and present technical concepts.
• Strong problem-solving abilities with meticulous attention to detail.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience).
• Ability to adapt to evolving project priorities and thrive under tight deadlines.

Pay and Benefits

Pay Range Minimum: 105000$ per year

Pay Range Maximum: $127000 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated Mechanical Design Engineer with CREO to join it in advancing the technological world through innovation and creativity.

Job Title: Mechanical Design Engineer with CREO

Job ID: 52988

Position Type: Full-time with HCLTech

Location: San Jose, California, United States

Role/Responsibilities

• Strong experience in sheet metal design (and / or plastic design), Electro-mechanical product design and good understanding of manufacturing processes

• Telecom equipment product design (enclosure design/electro-mechanical system design) experience is an added advantage

• Experience designing and producing Manufacturing documentation with GD&T and bi-lateral 1D, 2D & 3D tolerance methods for electronic enclosures using Creo Mechanical Design software

• Experience in designing products within process limits associated with press brake, stage and progressive hard tooling processes for Manufacturing Production

• Expertise with tolerance analysis, relevant safety standards, EMC/EMI design constraints, pcb layout requirements as it applies to the sheet metal enclosure

• Experience with using IDF data translation between ECAD software and Creo Mechanical Design Software

• Good communication skills and experience with Microsoft products for generating reports and other functional aspects

• Demonstrated knowledge and skills required to interact with other design disciplines, Hardware, Safety, EMC/EMI, SI and Manufacturing Engineers during the product development

• Proficient in various computer software tools such as Excel, MS Word, Power Point, and flow chart programs.

• Strong team player who can handle multiple projects and priorities with little direction from manager

• Excellent written and verbal communication skills (English)

Pay and Benefits

Pay Range Minimum: $43.61 per hour

Pay Range Maximum: $55.55 per hour

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

Compensation and Benefits

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

HCLTech is looking for a highly talented and self- motivated Principal AI Architect to join it in advancing the technological world through innovation and creativity

Title: AI Architect

Location Santa Clara (USA)

As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference.

You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google, , Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce.

Working at the highest levels, you will engage AI, Technology and Business leaders in the world’s most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives.

This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients

Key Responsibilities

What you’ll do

Multi-Agent Architecture Patterns: Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases.

Memory System Design: Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers.

Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS).

Cross-Cloud & Vendor Integration: Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits.

GenAIOps & Observability: Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost.

Safety, Security & Governance: Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows.

Enterprise Integration & Scalability: Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance.

Technical Leadership & Client Advisory: Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership.

Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry.

Core Qualifications (The Bar)

•Enterprise Experience: 8–10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture.

•Cloud Expertise: Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other.

•GenAI & LLM Depth: Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock).

•RAG & Orchestration: Proven experience designing complex RAG pipelines.

•Model Fine-tuning: Experience with instruction tuning or fine-tuning strategies for LLMs.

•Leadership & Advisory Skills: Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance

Desired Skills & Experience

• Multi-Agent Systems: Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents).
• Multi-Cloud Experience: hands-on architectural expertise across all three major clouds (Azure, AWS, GCP).
• GenAI Ops & Governance: Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing
• Framework Expertise: Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel).
• Thought Leadership & Open Source: Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects.
• Certifications: Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).

Compensation & Benefits

HCLTech offers a highly competitive compensation package for this role, commensurate with experience. This includes a base salary, performance-based bonus, and comprehensive benefits. A specific salary band will be discussed with qualified candidates during the initial screening process.

Scope by Level

Senior Architect: Own end-to-end architecture for 1–3 programs/accounts. Lead technical architecture reviews and decision-making on agentic design patterns. Mentor senior engineers and emerging

Architects. Drive thought leadership through internal documentation and architecture governance. Represent HCLTech in client C-level conversations for assigned accounts.

Principal Architect: Portfolio-level ownership across multiple clients and programs. Define enterprise strategy for agentic AI adoption—roadmaps, best practices, architectural standards, and governance frameworks. Influence global partner strategies (Microsoft, Google, AWS) and contribute to HCLTech’ s overall AI/Cloud roadmap. Represent HCLTech as a recognized industry leader through conference speaking, published research, and advisory board participation. Mentor other architects and shape hiring/capability building for the AI architecture practice.

Soft Skills & Behavioural Competencies

We are looking for professionals who combine deep technical expertise with strong interpersonal and leadership abilities. Specifically:

• Clear, Multi-Level Communication
• Strategic Thinking & Advisory Mindset
• Cross-Functional & Cross-Vendor Collaboration
• Pragmatic Problem-Solving
• Ownership & Accountability
• Continuous Learning & Adaptability
• Customer Obsession & Trust-Building
• Leadership & Mentorship
• Change Agent Mindset

Pay and Benefits

Pay Range Minimum: Base $ 200000 Per Year

Pay Range Maximum: Base $ 220000 Per Year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

About the Company

HCLTech is looking for a highly talented and self-motivated Service Delivery Manager to join it in advancing the technological world through innovation and creativity.

Job Title: Service Delivery Manager

Job ID: 66511

Position Type: Full-time

Location: San Jose, CA

About the Role

The Service Delivery Manager (SDM) is responsible for end-to-end delivery ownership of assigned client accounts, ensuring delivery excellence, stakeholder satisfaction, revenue growth, and operational efficiency. The role requires strong stakeholder management, delivery operations leadership, and the ability to collaborate with Sales and Pre-Sales teams to generate new business, manage RFPs, and drive account expansion. The SDM will manage teams, oversee portfolio performance, lead process improvements, and act as a trusted advisor to clients within the Supply Chain domain, with hands-on SAP experience.

Responsibilities

Stakeholder & Client Management

• Serve as the primary point of contact for client stakeholders across business, IT, and leadership levels
• Build and sustain strong executive relationships, ensuring high client satisfaction and trust
• Lead client governance meetings, QBRs, and steering committee discussions
• Present new solutions, enhancements, and delivery updates to clients

Delivery Operations & Excellence

• Own end-to-end service delivery across projects and managed services
• Ensure delivery against SLAs, KPIs, quality standards, and timelines
• Drive delivery excellence through standardized delivery frameworks and best practices
• Proactively identify delivery risks and implement mitigation plans

Process Improvement & Productivity

• Drive efficiency and productivity improvements through process optimization, automation, and best practices
• Identify opportunities for cost optimization, throughput improvement, and quality enhancement
• Implement continuous improvement initiatives aligned to Lean / ITIL / Agile methodologies

Portfolio & Revenue Management

• Manage the overall account / portfolio P&L, including revenue tracking and margin improvement
• Track account performance against revenue, utilization, and growth targets
• Support team expansion planning aligned with demand forecasts and growth roadmap

Contract, SOW & Commercial Management

• Manage contract renewals, change requests, and commercial negotiations in collaboration with Sales and Legal
• Work closely with clients on new SOW creation, scope definition, and pricing discussions
• Ensure contractual compliance and financial governance

Business Growth & RFP Support

• Identify and develop new business opportunities within existing accounts
• Collaborate with Sales and Pre-Sales teams on proposals, RFP/RFI responses, and client presentations
• Contribute to solution design, delivery approach, effort estimation, and transition planning
• Actively support account mining and expansion initiatives

Team & Resource Management

• Lead, mentor, and manage cross-functional delivery teams (onsite/offshore)
• Drive performance management, skill development, and career growth
• Ensure optimal resource utilization and workforce planning

Domain & Technology Leadership

• Provide delivery leadership in Supply Chain domain initiatives
• Good to have hands-on SAP experience, particularly in supply chain-related modules (e.g., MM, SD, WM, PP, APO, S/4HANA SCM)
• Act as a solution advisor to clients on SAP-led transformations and enhancements

Qualifications

Must-Have Skills

• Strong Stakeholder Management and executive communication skills
• Proven experience in Delivery Operations & Service Management
• Hands-on experience in SAP within the Supply Chain domain
• Strong understanding of RFPs, proposals, SOWs, and commercial models
• Experience managing contract renewals and revenue tracking
• Ability to drive process improvement, productivity, and efficiency
• Strong people leadership and team management capabilities

Preferred Skills

• Experience in managed services and transformation programs
• Exposure to global delivery models (onsite/offshore)
• Knowledge of ITIL, Agile, Lean, or Six Sigma practices
• Experience working closely with Sales and Account Management teams

Pay range and compensation package

Min Salary Range- USD 164000

Max Salary Range - USD 252000

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

HCLTech is looking for a highly talented and self- motivated [GenAI Architect] to join it in advancing the technological world through innovation and creativity

Job Title: [GenAI Architect]

Job ID: (58039)

Position Type: Full-time

Location: Redmond, WA

Background:

We are looking for GenAI / Agentic Engineers across junior and senior levels to design, build, and deploy AI applications leveraging LLMs and agentic frameworks. You will participate in end-to-end SDLC—from analysis and design to development, testing, and deployment—and collaborate closely with stakeholders to deliver robust, scalable AI solutions. Senior engineers will lead design and customer interactions; junior engineers will focus on model training, fine-tuning, and data preparation.

Role/Responsibilities

Responsibilities

Core

• Participate in the analysis and design of GenAI and Agentic AI applications.
• Develop AI solutions using frameworks such as Microsoft Agent Framework – Autogen, Semantic Kernel, Copilot Studio and LangChain/ LangGraph.
• Implement data science / machine learning algorithms defined by Solution Architects.
• Follow all SDLC phases: requirements, design, development, testing, deployment, and maintenance.
• Collaborate with customers/stakeholders on project status and deliverables.
• Work with Azure cloud platform is required. AWS / Google Cloud knowledge is a plus.

Required Skills & Qualifications

Core Technical Skills (All Levels)

• Python (scripting, data manipulation); familiarity with NumPy, Pandas, Matplotlib, Scikit Learn etc..
• GenAI / Agent frameworks: Autogen, Semantic Kernel, Azure AI Foundry, Azure OpenAI, LangChain, LangGraph.
• Understanding of machine learning fundamentals: supervised vs. unsupervised learning, neural networks, NLP.
• Familiarity with GenAI tools: MCP Server, Agent 2 Agent Communication, Hugging Face Transformers, OpenAI APIs, and diffusion models (for image generation).
• Working knowledge of Azure platform and PaaS services
• Ability to work across the SDLC with clean code, testing, and documentation.

Nice-to-Have

• Experience with AutoGen / LangGraph multi-agent patterns and orchestration.
• Knowledge of RAG pipelines, vector databases, prompt optimization, and safety/guardrails.
• Exposure to MLOps (model versioning, deployment, monitoring).
• Cloud certifications (Microsoft Azure) is a plus.

What You’ll Deliver

• Production-ready GenAI/Agentic applications.
• Fine-tuned models and reproducible experiments.
• Clear documentation, test coverage, and deployment pipelines.
• Regular updates on project status and deliverables to stakeholders.

Pay and Benefits

Pay Range Minimum: $ 200000 per Year

Pay Range Maximum: $ 220000 Per Year

HCLTec is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You’ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.