Harmony Senior Services Jobs in Usa

Two Openings Available: Grandview Cottages and Eastview

The Cottages at Grandview are beautiful and modern transitional care units within Senior Services. Patients can stay short-term while they build up their strength to return home, or they can transition to the Cottages for long-term care. There are three cottages with 16 private rooms, along with an outdoor area for residents. This is a great area to gain experience in all nursing skills, including wound care, IV therapy, lab draws, and multiple medication delivery. We are a multidisciplinary team, doing both therapy and nursing transitional care, and we have an amazing collaboration with our physicians.

Eastview Senior Care Center is a Senior Services facility for residents who need a long-term care environment. Eastview offers two treatment areas. Our memory care division is for residents who have some cognitive impairment and need a safe, supportive environment, while the Eastview wing is for those who need long-term care. Residents enjoy private rooms. We are a multidisciplinary team with continual collaboration among all team members, ensuring the best care for our patients.

Job Summary

Responsible for all aspects of employee management, departmental management, and the creation of a professional practice environment that focuses on patient safety, customer service, identification of infectious disease processes, surveillance and epidemiologic investigation, and preventing and controlling the transmission of infectious agents and the organizational mission, vision and values. Works twenty hours a week on Infection Prevention.

Responsible for all aspects of employee management, departmental management, and the creation of a professional practice environment that focuses on patient safety, customer service, and the organizational mission, vision and values.

Administrative responsibilities include planning, coordinating, organizing, monitoring and implementing all activities in area of responsibility and employee performance management. Maintains efficient and effective department operation, which includes compliance with and requiring employee compliance with all state, federal and local regulatory laws, standards, protocols and licensing or certification standards.

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System’s organization policies and procedures.

Education/License/Experience Requirements:

Bachelor’s degree in nursing, business, or healthcare related field preferred

Current state registered nurse license required

One to three years management or supervisory experience in a healthcare setting

BLS certification

Infection prevention certification (within 6 months of signing this job description)

As an HVAC Senior Service Technician, you will perform service and maintenance tasks on commercial and / or industrial HVAC equipment. Ability to travel, as needed, for projects.

Compensation

• Wage Range Starting at: $40.00+/hr. based on qualifications & experience

Job Duties

• Perform assigned HVAC maintenance, troubleshooting and repair tasks safely in commercial and industrial settings on various types of air cooled chillers, WSHP’s, cooling towers, split systems, packaged rooftop units, heat pumps, pneumatic, electrical control systems, and other mechanical equipment.
• Complete required electronic documentation daily on a handheld device
• Work independently, and as part of a team, to complete assigned tasks within an allotted time frame
• Perform other related duties or special projects, as assigned

Requirements

• 10 or more years of experience installation, repairing, and troubleshooting commercial HVAC equipment
• Preferred experience with RTU, air handlers, split systems, chilled water, and boiler systems
• EPA Universal certification
• OSHA 10 certification (the company will provide if needed)
• Ability to lead a small crew of technicians and/or assist with technical questions
• Ability to pass a full background, pre-employment drug screen & MVR

Additional Requirements

• Complies and promotes company Safety Policy
• Excellent communication and customer service skills
• Must be able to work independently with and without supervision
• Ability to stand, squat, bend, stoop, and comfortably lift up to 50 lbs
• Familiarity with blueprints, schematics, drawings, and other equipment layout materials

Comprehensive Benefits

• Medical, Vision, Dental
• Basic company-paid life insurance
• Voluntary life insurance for employee, spouse and/or child(ren)
• Basic company-paid accidental death & dismemberment (AD&D)
• Voluntary AD&D
• Company paid short term disability
• Voluntary Long-Term Disability
• Company paid Employee Assistance Program
• 401(k) Plan with several investment options
• Healthcare reimbursement account
• Dependent care reimbursement account
• Vehicle discount purchase programs

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, probation, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.

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• 2+ years of Care Management experience (field experience is a must)
  
• Caseloads of 50,60,70 members - bonus if it is geriatric
  
• Long Term Care Medicaid experience
  
• Medicaid / Medicare experience
  
• Need to see experience being able to manage high case load
  
• Fast paced environment regarding new processes and programs
  
• They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
  
• All documentation must be within system within 24 hours of completion
  
• Experience with electronic medical health records
  
• Home Health Experience
  

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• Top 3 must-have hard skills
  
• Level of experience with each
  
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Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.

In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. In addition, you will support leadership through tasks such as reporting, training, scheduling, setting up and breaking down demos, and assisting with interviewing and onboarding new team members.

What we offer:

• Competitive wages; $ 19.00 per hour
• Growth opportunities abound - We promote from within
• No prior experience is required as we provide training and team support to help you succeed
• Additional hours may be available upon request
• We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks

Now, about you:

• Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
• Are 18 years or older
• Available 4+ days a week including Sunday & Monday
• Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours
• Are comfortable preparing, cooking, and cleaning work area and equipment
• Have reliable transportation to and from work location
• Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
• Are a motivated self-starter with a strong bias for action and results
• Work independently, but also possess successful team building skills
• Have the ability to perform job duties with a safety-first mentality in a retail environment

If this sounds like you, we can't wait to learn more about you. Apply Now!

Flexible Backup Tractor Trailer DriverDrivers in this role may work in local, solo, or long-haul driving positions. As flexible backup drivers, work may involve on-property shifting, local routes, long-haul trips with nightly returns, or sleeper team assignments. Flexibility in adjusting to various assignments is essential. Over time, and with increased seniority, you'll have the opportunity to bid a route.What you'll need?

• Drivers start their careers as a flexible backup driver
• Schedules may include days, nights, and weekends, with assignments ranging from local routes to long-haul trips lasting 4-6 days
• As a flexible backup driver, you must report to the facility within one hour of notice
• A valid Class A CDL (Commercial Driver's License) in your home state is required

* Doubles/Triples endorsement is required* No "O" restriction - Must be able to operate a Class A tractor-trailer (semi truck) that uses a fifth-wheel connection

* Pass the DOT physical

• Reliability and responsibility
• Legal right to work in the U.S
• Flexible backup tractor trailer drivers are expected to comply with UPS appearance guidelines and wear the company-provided uniform

Industry-leading Benefits:

• Competitive weekly pay
• Growth opportunities
• Reliable, well-maintained trucks
• Loading and Unloading is done for you
• 401(k)
• Defined-benefit pension plan
• Medical, dental, and vision after waiting period

* $0 healthcare premium

• Paid vacation
• Paid Sick and Family and Medical Leave time as required by law
• Paid holidays
• Discounted Employee Stock Purchase Program
• Employee Assistance Program

This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts and operations within the locations which may consider your application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice.The base pay for this position is $26.00/hourUPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Flexible Backup Tractor Trailer DriverDrivers in this role may work in local, solo, or long-haul driving positions. As flexible backup drivers, work may involve on-property shifting, local routes, long-haul trips with nightly returns, or sleeper team assignments. Flexibility in adjusting to various assignments is essential. Over time, and with increased seniority, you'll have the opportunity to bid a route.What you'll need?

• Drivers start their careers as a flexible backup driver
• Schedules may include days, nights, and weekends, with assignments ranging from local routes to long-haul trips lasting 4-6 days
• As a flexible backup driver, you must report to the facility within one hour of notice
• A valid Class A CDL (Commercial Driver's License) in your home state is required

* Doubles/Triples endorsement is required* No "O" restriction - Must be able to operate a Class A tractor-trailer (semi truck) that uses a fifth-wheel connection

* Pass the DOT physical

• Reliability and responsibility
• Legal right to work in the U.S
• Flexible backup tractor trailer drivers are expected to comply with UPS appearance guidelines and wear the company-provided uniform

Industry-leading Benefits:

• Competitive weekly pay
• Growth opportunities
• Reliable, well-maintained trucks
• Loading and Unloading is done for you
• 401(k)
• Defined-benefit pension plan
• Medical, dental, and vision after waiting period

* $0 healthcare premium

• Paid vacation
• Paid Sick and Family and Medical Leave time as required by law
• Paid holidays
• Discounted Employee Stock Purchase Program
• Employee Assistance Program

This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts and operations within the locations which may consider your application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice.The base pay for this position is $26.00/hourUPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.