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The Membership Concierge III at Life Time Work delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time Work to prospective members, assist with the buying experience and directly contribute to the achievement of Life Time Work acquisition and retention goals. This position serves as a leader on the Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. This team member executes and attends events in Life Time Work, with the intention of building community connection and promoting healthy way of life programming. This team member is responsible for day-to-day operations of the space, including member onboarding, service desk management, limited technology support and supplies management.
Job Duties/Responsibilities
- Builds and develops relationships with new and existing members by providing premiere customer service and showing care for all members, team members and space presentation
- Serves members at member service desks, setting an energetic, helpful and friendly tone
- Performs daily walkthroughs to ensure that all areas are \"like new\", clean and organized
- Hosts member events on a regular basis focused on living a healthy way of life in work, and to cultivate community and connection between members
- Demonstrates personal sales success by achieving and exceeding daily, weekly, and monthly acquisition and retention goals through persistent and enthusiastic outreach
- Tracks business financials for the Life Time Work location including P&L
- Facilitates cross-training with Club Member Concierge team.
- Builds awareness and support for retention through effective communication and reporting of all social and business activities
- Collects and responds to feedback and concerns gathered from team members and members
- Delivers new member onboarding
Position Requirements
- High School Diploma or GED
- 3 to 5 years of sales and customer service experience
- Demonstrated proficiency with Microsoft Office Suite
- Excellent communication, and time management skills
Preferred Requirements
- Experience with Microsoft Dynamics CRM
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
PRIMARY PURPOSE
The Special Activities and Intelligence (SAI) Program in our Operational Warfighting (OPS) Division at CNA is hiring for a part-time Research Scientist. Staff at this level will typically be leading smaller and/or less complex projects, playing a critical role as a team member on projects with specific technical/scientific expertise. For this role we are looking for people that have extensive experience in AI and ML.
The SAI program conducts analyses that help decision-makers integrate information, intelligence, and exquisite effects into fleet operations. CNA has played an active role in the reconstruction of real-world incidents, assessment of the employment of operational teams, and the extraction of operational value from intelligence feeds. We also support efforts to integrate artificial intelligence and autonomous capabilities, crafting policies and procedures to guide their development and bridging the technology gap between defense and industry.
CNA fosters an inclusive culture that values diverse backgrounds and perspectives. Our flexible and engaging work environment encourages iterative and creative collaboration at every stage of the problem solving process. Our employees are committed to helping clients develop effective solutions to better manage their programs through scientific, data-driven approaches. We are looking for creative and innovative individuals to help carry out our mission.
JOB DESCRIPTION AND/OR DUTIES
1. Routinely produces analysis on structured and unstructured problems that meets CNA's quality standards with limited direction and general supervision. Demonstrates ability to develop and apply creative and innovative analytic solutions to complex problems with assistance/support from more senior staff. Shows the ability to synthesize analytic results into a broader context. Can lead complex analytic projects with supervision. Begins to make connections and synthesize ideas across multiple, related studies.
2. Develops and maintains deep, specific institutional knowledge and expertise of primary clients/sponsors; their culture, organization, and issues. Uses that knowledge to support training & mentoring of new staff, to support on-going work, and to support development and shaping of new work for existing clients/ sponsors.
3. Balances responsiveness to guidance with independent action. Contributes productively and harmoniously to the work of others; treats everyone respectfully, professionally and fairly. Independently identifies opportunities for collaboration within team, division, and operating unit. Supports supervisor's initiatives and helps make vision a reality. Recognizes and acknowledges contributions from subordinates.
4. Supports business development efforts and/or marketing activities by interacting with CNA managers and current clients/sponsors on securing follow on work (e.g., small grants, or above core projects), expanding or developing new ideas for future projects, and occasionally working with potential clients/sponsors on developing new project ideas. Occasionally serves as internal reviewer of technical proposals.
5. Interacts regularly and independently with clients/sponsors and related parties. Typical interactions are at the "peer equivalent" level, but some level of interaction at senior level. Can effectively represent CNA as an organization.
6. Influences decisions by sponsors/ clients; provide sponsors/clients with implementable recommendations. Occasionally supports efforts to enhance CNA's reputation via publishing and outreach activities.
7. Demonstrates strong and effective communications skills, to include ability to summarize and synthesize larger pieces of work into effective executive summaries/executive briefings. Can effectively present work to more senior and larger audiences. Effectively communicates with & engages colleagues at all levels of the organization.
8. Works under limited direction and general supervision from division management. Can lead projects of low to medium size and/or complexity, as well as significant tasks on large or more complex projects. Effectively manages all aspects of assigned projects, to include delivery of high-quality analytic products on-time, and on-budget.
9. Plays a supporting role in the mentoring and training of new staff individually or as a member of a project team. Regularly demonstrates initiative in pursuing improvements in the quality of our projects and analytic products. Participates in corporate initiatives when asked to do so, and makes contributions to initiatives focused on making CNA a better place to work.
10. Performs other duties as assigned.
JOB REQUIREMENTS
1. Education: Minimum Master's degree in a relevant field (STEM), PhD preferred.
2. Experience: Typical minimum requirements 5+ years of experience in research and analysis. Experience with machine learning and artificial intelligence concepts and applications preferred. Experience with Navy and AI-related organizations and processes preferred.
3. Skills:
- Ability to work on progressively more difficult projects/analyses, including directing portions of large research projects or small to medium projects under general supervision
- Ability to operate independently and proactively in the execution of assignments; Ability to work in a multi-disciplinary environment
- Strong critical thinking skills
- Knowledge of research techniques
- Strong planning and organizational skills
- Excellent interpersonal skills
- Strong and effective oral and written communication skills
- Ability to interact directly and effectively with clients and influence their decisions
4. Other: Must have an active Top-Secret Security Clearance. SCI eligibility is highly desired.
Required Documents
Please upload the following documents with your application
- Resume
- Writing Sample
CNA follows a broad band compensation framework that considers a range of criteria in making compensation decisions including but not limited to: skill sets; experience; degree, certifications, other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is around $73.00 - $81.25 hourly.
CNA offers competitive salaries and a comprehensive benefits package, which includes health, dental, and vision insurance, life and disability insurance, and a 403(b) retirement plan with employer matching. Additionally, we provide generous paid time off programs to promote a health work-life balance. Eligibility for these benefits varies based on employment classification.
CNA is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service and protected veterans, or other non-merit based factors. In addition to federal legal requirements, CNA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. These protections extend to all terms and conditions of employment, including recruiting and hiring practices, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training and career development programs. For more information about EEO protections, please view the EEO is the law posters here: "EEO is the Law" Poster", "EEO Poster Supplement". The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster. To be considered for hire, all individuals applying for positions with CNA are subject to a background investigation. For positions requiring access to classified information, U.S. citizenship is required. Individuals will also be subject to an additional government background investigation, and continued employment eligibility is contingent upon the ability to obtain and maintain an active security clearance.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Laundry Room Attendant is responsible for providing superior service to both the internal and external customer. The position is also responsible for performing the daily operations of the laundry facilities. This includes loading, washing and storing of laundry items.
The Laundry Room Attendant:
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Operates commercial washers, dryers, flatwork ironers, sorts, feeds and pulls linens. Catches, folds, stacks and bundles with or without tying machines. Sorts and loads towels, sheets and various other linens and terry items onto linen cart.
- Stacks linens onto shelves.
- Maintains inventory control, item count and associated recordkeeping.
- Effective communication skills.
- Ability to be a team player while completing assigned tasks accordingly and in a timely manner.
- Prior laundry experience preferred.
- Must have flexible availability, especially on weekends.
- Must be at least 18 years of age.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Laundry Room Attendant is responsible for providing superior service to both the internal and external customer. The position is also responsible for performing the daily operations of the laundry facilities. This includes loading, washing and storing of laundry items.
The Laundry Room Attendant:
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Operates commercial washers, dryers, flatwork ironers, sorts, feeds and pulls linens. Catches, folds, stacks and bundles with or without tying machines. Sorts and loads towels, sheets and various other linens and terry items onto linen cart.
- Stacks linens onto shelves.
- Maintains inventory control, item count and associated recordkeeping.
- Effective communication skills.
- Ability to be a team player while completing assigned tasks accordingly and in a timely manner.
- Prior laundry experience preferred.
- Must have flexible availability, especially on weekends.
- Must be at least 18 years of age.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Performs general maintenance duties including, but not limited to, furniture, fixture, and equipment technician duties, working with small hand tools, painting, Guest room calls, drain cleaning, plumbing fixture repair, changing light bulbs and room PM in an efficient, courteous and professional manner to achieve the highest Guest satisfaction while complying with all Disney policies.
Responsibilities : Perform necessary repairs and PM to guest rooms, public areas, pools and select equipment of the Resort and update/maintain appropriate logs.
Responds to trouble calls.
Participates in setting up equipment for special events.
Respond to guest calls regarding maintenance of rooms and equipment in rooms or public areas.
Performs furniture, fixture, and equipment technician duties including Inventory control; ordering, receiving and stocking FF&E items.
Respond to all emergency conditions such as fires, power failures etc.
Work harmoniously and professionally with co-workers and supervisors.
Comply with Disney Work Rules and Standards of Conduct.
Maintain parts and tool inventories.
Maintain all Engineering areas in an orderly and clean condition.
May be required to perform other duties required by management.
Basic Qualifications : Minimum 1 year hospitality or equivalent Requires working knowledge of general building maintenance Preferred Qualifications: Technical or Vocational education or experience Knowledge of the resort and surrounding area Japanese or Hawaiian language skills Current or previous experience in Hawaii Required Education : High School education or equivalent (Technical/Vocational school preferred) Additional Information : SCHEDULE AVAILABILTY Full Time
- Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
The pay rate for this role in Hawaii is $34.50 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.
To learn more about our benefits visit:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Diagnose and provide service and repairs to hotel equipment including central plant chillers, templifiers , boilers, Heat exchanger and pumps, HVAC, electrical, refrigeration, fire & safety and respond to inquiries and problems in an efficient, courteous and professional manner to achieve the highest Guest satisfaction while complying with all Disney policies.
Responsibilities : Perform preventive maintenance, troubleshooting, and repair of HVAC, refrigeration systems, commercial kitchen equipment, etc.
Ensure that all equipment is operating safely and efficiently Keep accurate records of maintenance and repair work Extensive experience in chilled water systems, direct expansion A/C systems, and building automation systems.
Knowledge and experience in the use of air/water balancing tools and meters.
Have extensive knowledge of electrical controls and relays.
Be proficient in all HVAC maintenance practices and the use of associated technologies.
Diagnose and handle all repairs of equipment including Energy Management Systems, Lighting Control Systems, motors, pumps, chillers, cooling towers and associated equipment throughout the Resort.
Read electrical, mechanical, and plumbing prints/drawings and understand design principles.
Read and interpret technical manuals and blueprints.
Required to train and mentor other cast members on PM, repairs, various tasks and procedures.
Respond promptly to all guest requests and resolve any maintenance-related issues Perform other duties as required by management.
Ensure safety for oneself and others.
Follow all safety procedures and use appropriate personal protective equipment.
Work harmoniously and professionally with co-workers and supervisors.
Comply with Disney work rules and standards of conduct.
Respond to emergency conditions, such as fires and power failures.
Perform necessary repairs and preventive maintenance in guest rooms, public areas, pools, and select equipment of the resort, and update/maintain logs.
Respond to guest calls for maintenance in rooms or public areas.
May be required to contact and manage vendor/contractor support.
Install or relocate equipment as necessary.
Maintain parts and tool inventories.
Keep all engineering areas orderly and clean.
Basic Qualifications : Minimum 8 years of experience in a related field and hospitality HVAC EPA 608 Universal Certification required 5-10 years HVAC experience preferred Experience in commercial installations and maintenance, troubleshooting, and controls Leadership capabilities Demonstrated learning and continual development in the craft High school education or equivalent (technical/vocational school preferred) Advanced analytical troubleshooting skills Excellent communication skills, both verbal and written Passion for mentoring and leading others through training and feedback Ability to work varied shifts and days off Additional Information : Full Time
- Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
The pay rate for this role in Hawaii is $42.15 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.
To learn more about our benefits visit:
PACU RN II
Full-time - 80 hours bi-weekly
Predominantly Day/ Evening shift - can be 8s, 9s or 10 hours - no 12-hour shifts at this time. Staggered start times. With on-call responsibility, some weekends and holidays rotation per department guidelines. Wilmington, Delaware
Are you seeking a Registered Nurse II role with an outstanding team and organization? Well, you found it.
Wilmington Hospital PACU team environment is a home away from home. A team that cares about quality and works together in unison and harmony to build a superb outcome. Would you like to be part of this?
The Registered Nurse selected for this position will rotate through the perioperative phases of care that comprise the Prep & Holding/ Phase II, Discharge, and PACU.
Responsibilities
The PACU RN is responsible for independent peri-anesthetic management of a diverse multifaceted surgical and procedural population.
Provides comprehensive care for surgical patients who may also have underlying medical and emotional problems.
Observing patients for the effects of anesthesia
Supervising and recording patient vital signs
Performing post-operative tasks, such as administering medication or changing dressings
Requirements:
BSN requires; or commitment to obtaining within three years of the date of hire.
Current RN licensure
BLS required.
ACLS and PALS are required within 6 months of hire.
Required to have at least 2 years of experience in one of the following areas: Perianesthesia Nursing, Critical Care, or HVIS to qualify.
ChristianaCare Benefits
Incredible Work/Life benefits include an annual membership to , access to backup care services for dependents through , retirement planning services, a financial mentor, an on-site gym facility, fitness and wellness reimbursement, and excellent discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
We also provide tuition assistance for degree programs, and for some Nursing programs, we offer to pre-pay. Our medical/dental/vision benefits are available to our caregivers on their first day of employment! We offer two different mechanisms for planning for your retirement, a 403(b) and a defined contribution plan.
About Christiana Care:
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center, and regional centers of excellence in heart and vascular care, cancer care and women’s health. ChristianaCare is a not-for-profit guiding health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as the Best Hospital. With our outstanding, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is crafting the future of healthcare
Hourly Pay Range: $41.28 - $66.05This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Position Summary:
Performs laboratory tests and related computer, clerical and technical functions independent of direct supervision while following established procedures and protocols. Required to exercise independent judgment and good judgment with interpretation of testing or quality control, maintenance and repair of equipment and records, and actively perform quality assurance activities. Technologist may also function (when qualified) as charge/lead technologist, educator, or researcher within the laboratory settings. Any technologist will be expected to be able to assist the Lab Manager in all phases of section operations.
Education, License & Cert:
- Certification as a Medical Technologist by the ASCP Board of Registry or Board eligible preferred.
- Bachelor of Science Degree in Medical Technology is preferred.
- A Bachelor of Science degree in the physical sciences may be considered with relevant experience in a clinical laboratory.
- A year’s internship in a clinical laboratory School of Medical Technology is highly preferred.
- Medical technologists meeting the criteria for licensure by the NYSDOH are preferred.
- If working at a NY lab site, a NY license is required.
- A candidate licensed as a Medical Technologist in NYSDOH will be considered with or without a bachelor’s degree.
- A candidate that has HEW certification as a Medical Technologist may be considered.
- Annually a minimum of 12 CEU’s are required.
- Transcript required for education verification.
Experience:
A working knowledge of all sections of the laboratory is highly preferred. May specialize in any section.
Essential Functions:
In collaboration with a manager or independently, depending on the situation: Recognizes equipment malfunction and performs troubleshooting and documents corrective actions taken. Contacts technical service and the Lab Manager regarding potential repairs. Answers inquiries regarding test results, methodology, test specificity and sensitivity and specific factors that might influence test results in a competent manner. Participates/assists in the evaluation of new techniques and procedures in the laboratory in terms of personnel, equipment, space, method comparison, cost analysis and establishment of reference intervals, writes and revises technical procedures and any other areas that might assist the departmental manager.
Incorporates educational techniques in the instruction of new employees or students in the laboratory’s instructional activities. Recognizes abnormal and critical results and communicates and documents them following good patient care, regulatory and procedural needs. Provides direction and guidance to medical laboratory technicians and other support personnel. Properly organizes, prioritizes, distributes, and acts on laboratory workload. Documents unusual situations and/or required nonconformities and reports or refers to appropriate person or manager.
Maintains an adequate supply of materials and either orders or makes recommendations to the Lab Manager. This includes assistance in re‐supply and organization of supplies. Maintains a clean, neat work area during and at the end of scheduled work period. Communicates appropriate information regarding the section and testing status to incoming shift. Evaluates and solves problems related to the collection and processing of biological specimens for analysis. Is knowledgeable and complies with all procedures for specimen collection and processing. Remains knowledgeable and maintains compliance with all departmental, organization and regulatory agencies rules, regulations, and procedures.
Collects data, prepares charts, runs tests, and makes recommendations on new or different test procedures to the Lab Supervisor. Observes proper safety practices in performance of job duties. Maintains a professional, mature, positive attitude while performing job. May be required to collect blood/other samples from patients. May be required to work holidays, weekends, evenings, or night shift depending on job assignment. All acts and actions are as a laboratory professional. Attends in‐service classes or workshops relevant to the job and maintains required CEU’s.
Performs other duties as assigned, to include but not limited to typing, filing, answering telephones, and other duties as assigned. Competently performs routine and complex laboratory procedures, both manual and automated. Recognizes deviation from expected results, analyzes and corrects problems using scientific/ technical principles and exercising established protocols and exercises independent judgment as appropriate. Verifies all specimen identification and related orders when dealing with specimens drawn or received. Maintains proper specimen identification throughout all laboratory processes. Utilizes the computer and various functions appropriately and efficiently. Performs, analyzes, and documents quality control data, makes judgments concerning results and takes appropriate action to maintain accuracy and precision. Performs and documents maintenance checks and adjustments on all appropriate instruments and equipment. If applicable, performs accurate patient registration / including knowledge of insurance codes and billing procedures. If applicable, performs order entry / transcription of orders, routing of orders and cancellations per established procedures.
Other Duties:
Competencies
1. Demonstrates age specific competencies as per department standards.
2. Demonstrates clinical and technical competencies as per department standards.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
