Harmony Guidelines Jobs in Usa

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

Or help people navigate the tough spots in their life?

And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Sexual Assault of East Tennessee (SACET) Services Coordinator today!

The Sexual Assault of East Tennessee (SACET) Services Coordinator

JOB SUMMARY

• Responsible for the management and oversight of all SACET divisions including therapy, education, advocacy and SART.
• Also responsible for program oversight of PASAAC/Therapy Center program.
• Engages and assists with the development of SART teams (collaboration between various community agencies, law enforcement, etc. in a victim centered team approach) in identified counties, and works to ensure that the mission of the program is maintained and evolved.
• Services coordinator will assist with direct client services, such as, answering crisis hotline calls and participating in the after-hours on-call rotation, if needed.
• Completes all necessary documentation in accordance with funding guidelines and policy and procedures.
• Provides outreach to victims through education presentations and involvement in various coalition and community meetings.
• Provides direct supervision to therapy coordinator, advocacy coordinator, education team leader, and SART coordinator to ensure that overall clinical expectations are met.

Supervision - Provides weekly supervision to program coordinators both individually and in team setting.

• Assists with any coverage needed by Therapy, Advocacy, Education, and SART departments.
• Completes after-hours advocacy duties during shifts that do not have coverage.
• Assists with victim and first responder education presentations.
• Assists with outreach as needed.
• Assists therapy intakes, screening, referrals, and sessions as needed.
• Facilitates monthly all-staff meetings.
• Ensures all SACET services are trauma informed.
• Flexibility to work after business hours when needed.
• Provides weekly/bi-weekly supervision for staff.
• Facilitates supervisor bi-weekly/monthly team meetings.
• Ensures policy and grant requirement adherence.
• Responsible for the hiring and training of all program supervisors.

Works within a multidisciplinary team to meet the needs of sexual assault survivors.

• Attends SART meetings and assists Director and SART Coordinator as needed.
• Participates in regular supervision with Director of Victims Services.
• Responds to all emails and voicemails within 2 business days.
• Attends all other staff meetings and trainings as required.
• Demonstrates and maintains a positive working relationship with team members, including SANEs, law enforcement, hospital staff, and other community service providers.
• Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes.

Completes all documentation in compliance with center policies.

• Enters notes in Osnium and/or Centricity within 48 hours of contact.
• Keeps releases up to date and ensures validity.
• Completes custodian of records training to assist with records requests.
• Tracks all data and assists with reporting.
• Accurately documents time and mileage.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

COMPENSATION:

• Starting salary for this position is approximately $72,851 /yr based on relevant experience and education.

QUALIFICATIONS - SACET Services Coordinator

Experience:

• Supervisory experience and a minimum of two years of clinical experience required. Prior experience in specialized interventions in sexual abuse is preferred.
• Candidate with clinical license preferred.

Education / Knowledge:

• Must have a Master's degree and basic knowledge in health-related field of counseling, psychology, social work, criminal justice, sociology, or a behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention.

Physical:

• Exposure to biological hazards.
• Hearing of normal and soft tones.
• Close eye work.
• Valid driver's license.
• Lifting up to 50 lbs.
• Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

PI1a127f158b79-3631

Hamilton County Supportive Housing Team Leader Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Hamilton County Supportive Housing Team Leader today! The Hamilton County Supportive Housing Team Leader Duties: 1.

Daily Activities Sign-in to Datis and enter the time that you started working Check Email, check previous days' daily progress notes-ensure accuracy, detail and completion Complete PM Daily Census Notes Walk the facility, Inside/outside, check each room (Ensure all mattress encasements are present and secured) Check freezers/refrigerators, food storage areas for organization needed and assign to staff to complete task.

Update menu Check in with staff on 15- hour Psychosocial education groups and chore activity (Make sure client scheduled for deep clean stays home for the day) Facilitate shift change report (Make sure your staff are reading pass-down emails) Discuss your findings from your morning walk with 1st and 2nd shift Participate with staff in food preparation/cleaning/documentation/client interaction to ensure quality and consistency Update client appointment calendar Screen PRN candidates on your assigned day Make sure you enter the time you stopped working at end of day 2.

Weekly Conduct and document weekly supervision with full-time staff/ schedule PRN staff for supervision as needed.

Check CSR spreadsheet and update Create shopping list and pick up order(s) Place food bank order and pick up Report facilities issues to Property Manager Turn in expense requests/update Sun Trust P-card site Update Treatment plans every 3 months (90 days) Ensure staff are adding documents to black medical records bag Ensure 3rd shift staff are replacing each client's 15 hour psychosocial for the week on Sundays.

3.

Monthly Monthly Fire Drill Vehicle inspection Update and submit CSRs Staff Schedules complete for the following month by the 15th of each month.

Menu/group-activity schedule due by the 25th Print and post paperwork by the end of the month EAP drills every quarter JOB PURPOSE/SUMMARY Summary of role of team : Ensure the implementation of daily activities for clients in the supportive housing program.

This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.

Summary of position : This position will ensure the implementation of daily activities for clients in the supportive housing program.

This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.

Is responsible for the direct supervision of the Mental Health Technicians and client's care, which requires a high level of interpersonal and supervisory skills, knowledge of recovery as it applies to the mental health setting and a high level of organization.

Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.

This individual will also be responsible for acting as a liaison with community agencies and families to advocate for the rights and preferences of clients and to facilitate the treatment process, provide advocacy, linkage, and referral services, provide mental health assessments and evaluations, facilitate groups, complete all documentation in a timely manner, participate in treatment team meetings with client's prescriber, participate in other related meetings as needed or as requested by clients and/or families, interface professionally with other agencies involved in the ecology of the family, provide therapeutic support and crisis intervention, uphold center policy and procedures, CARF standards, licensure requirements, MCO requirements, have knowledge/education in RE-ED philosophy and perform other duties as assigned.

TYPICAL WORKING CONDITIONS/ENVIRONMENT In a group home or other residential facility JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises.

Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.

This job description does not constitute a written or implied contract of employment.

1.

Productivity Takes a lead role in hiring and retaining staff-maintains appropriate level of staffing Fills staff vacancies within 2 weeks of previous employee's termination Trains staff regarding program P&P Submits all concurrent reviews after Services Coordinator reviews each month Maintains regular office hours with variances approved by Housing Coordinator Assists in filling bed vacancies as required to ensure housing census goals Completes client's treatment plans/crisis plans; due every 3 months 100% of the time Ensures each supervised housing tech completes notes at the end of each shift Reviews all daily housing shift notes and MAR and any other Mental Health Tech documentation for accuracy and completeness ensuring all funder and CARF guidelines are met Will complete weekly note after the review of all mental health tech and housing documentation for the week Ensures each supervised housing tech attends quarterly meetings Ensures each Mental Health Tech completes required CARF training modules (Relias) Provides direct supervision weekly to Mental Health Tech and assists with personnel issues including approval of time off requests, timesheets and corrective action when warranted As needed, covers shifts to ensure staffing ratio of up to 12:1 2.

Case Manager Serve as advocate/liaison for supportive housing clients to secure services and reduce barriers to those services.

Comply with all clinical record-keeping responsibilities including, but not limited to: monthly and semi-annual productivity reports, group sign in sheets.

Maintain records of referrals and resources provided in Athena Attends and is timely to weekly Team meetings Attends supervision with supervisor on a weekly basis without tardiness Returns all texts/calls within 30 minutes of receiving the text/call.

When on call during after hour's staff returns all frontline staff texts/calls within 30 minutes of receiving the text/call in response to the need of the front line staff member.

Responds to all flags, emails and voicemails within 2 business days Maintains regular office hours with variances approved by Supervisor 3.

Reporting Verifies and completes daily the PM Daily Census (Heads on beds) Submits monthly menu to Housing Services Coordinator by the 25th of each month Ensures supervision logs are submitted to HR monthly Submits a monthly staffing schedule to services coordinator by the 25th of each month Maintains accurate spending records by ensuring receipts are uploaded and coded in SunTrust within 3 days of purchase and ensures all are coded by the end of each week Meets Program Clinical Needs Works in a multi-disciplinary team to meet the needs of the population and oversees house standards Handles client inquiries and addresses issues as appropriate Assists with and obtains mileage forms as necessary Responds to all flags, emails, and voicemails within 2 business days Completes and ensures all chart documentation within 2 business days Provides coverage as needed to meet standards of program Ensures clients are taken to Social Security office with their lease within 5 days of admission into housing to change their address and take care of any concerns in regards to their income Ensures clients are scheduled for an initial mental health intake within 7 business days of admission into housing Ensures clients are scheduled for a medical/health physical within 30 days of admission into housing, or ensures a physical was done 90 days prior to admission into housing and obtains documents for medical record Applies for food stamps for the client within 7 days of admission into housing Provides an accurate monthly coordinated schedule of activities by the 25th of each month Provides frontline staff with needed resources for daily Psycho-educational groups that coincide with the client's treatment plans Ensures the 15-hour Psychosocial Training Record is updated every 3 months in conjunction with treatment plans, this includes highlighting each area of training that correlates with each new treatment plan Ensures that the pass-down log is being utilized and reviewed, confirmed by the signature of each staff member from each shift Ensures all Patient health information is sent to medical records on a daily basis and that medical records are requested each time a client is seen by a provider in the community, unless paperwork is sent with the client Update and maintain the medications coming in and out of the house by updating and ensuring that the MAR is accurate and reflects the client's current medications prescribed 4.

Promotes and Maintains Positive Teamwork Organizes and develops team cohesion during weekly meetings with other housing Team Leaders and Services Coordinator Meets with staff in supervision on a consistent basis (once a week) to address and identify any concerns Communicates with PRN staff when needed and is made available once a week to support staff and assist with any concerns or needs staff may have Demonstrates consideration and concern for fellow workers and promotes harmonious relationships and attitudes 5.

Networking Maintains positive relationships with internal departments to meet program needs and maximize growth Develops a positive working relationship with outside agencies to meet program needs Gives and receives appropriate feedback Communicates directly and approaches conflict with a problem-solving approach COMPENSATION: Starting salary for this position is approximately $17.40/hour
- $19.85/hour based on relevant experience and education.

Schedule: Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.

Travel : Maintaining a dependable vehicle and certified driver status is a condition of employment.

Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.

Must be capable of driving your personal vehicle to transport clients as necessary.

Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.

Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.

Equipment/Technical Competency : Proficiency utilizing computers, cell phone, text messaging, and email are all required for this role.

Must have the ability to document in the Electronic medical record using correct grammar, punctuation, and spelling.

Equipment/Technology: This position does require use of computer, Microsoft office, Excel, virtual meetings, outside agency portals, cell phone, text messaging, and email capabilities.

QUALIFICATIONS
- Hamilton County Supportive Housing Team Leader Experience / Knowledge: Minimum of two years of related work experience Education / License: High School Diploma and 10 years' experience in direct care or a Bachelor's Degree in health related field of counseling, psychology, social work, sociology or a behavioral science field with course work or experience in the area of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual and developmental disabilities.

2 years of supervisory experience preferred.

Physical/Emotional/Social
- Skills/Abilities: Possible exposure to biological hazards.

Hearing of normal and soft tones.

Close eye work.

Lifting up to 50 lbs.

Pushing/pulling up to 150 lbs.

Frequent sitting, standing, walking, bending, stooping, and reaching.

Must pass a drug screen and background check.

Required to be certified in, and effectively implement, verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to, grasping, holding another person, getting down on knees, running, and walking.

Must be capable of assisting in utilizing non-violent methods of crisis intervention including therapeutic holding.

Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings.

Maintaining a dependable vehicle and certified driver status is a condition of employment.

Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.

Must be capable of driving your personal vehicle to transport clients as necessary.

Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.

Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.

The necessary skills for this position include the ability to exercise sound judgment under pressure, utilize effective decision-making skills, set and demonstrate appropriate boundaries, be an empathetic listener, have flexibility, willingness, and adaptability to working with diverse populations, effectively balance supervisory role with direct care, communicate effectively and possess good time management and organizational skills.

Location: Hamilton County, Tennessee NHSC Approved Site Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.

The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.

Employment is contingent upon clean drug screen, background check, and driving record.

Additionally, certain programs are subject to TB Screening and/or testing.

Bilingual applicants are encouraged to apply.

Compensation details: 19.85-19.85 Hourly Wage PIb7c441d977bb-25448-38290013

• Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.
• Responsible for learning and being familiar with all room outlets, Server functions, and for being able to answer general questions regarding the property.
• Provide superior guest service by positively affecting interactions with guests and team members.
• Set tables and prepare beverages and proper condiments (butter, sour cream, dressing, etc.).
• Keep banquet areas clean and organized.
• Work in cooperation with other service personnel to provide a high quality of service.
• Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.
• Accurately account for and collect payment for all orders through POS system in a timely manner.
• Responsible for set up and break down of functions and making sure the next function is set up for success.
• Coordinate with banquet staff and other restaurant personnel to provide excellent guest service.
• Check all supplies, ensuring adequate stock levels, restocking all necessary items.
• Assist with overall functions and ensure dining and serving areas are set up and maintained according to standard.
• Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
• Limit problems related to guests’ excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.
• Observe and adhere to Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment.
• Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
• Consistent attendance at company/restaurant training programs as they are scheduled.
• Carry out duties with attention to detail, sanitation and safety.
• Complete opening, closing and other side duties as assigned by the supervisors.
• Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
• Maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform all duties as assigned by management.
• This position is physical in nature and requires the ability to balance and carry equipment weighing up to 50 pounds as well as maneuver in order to clean banquet areas, organize stock and restock storage rooms.
• This position also works in an environment that is subject to varying levels of crowds, noise and smoke; the severity of which depends upon customer volume.
  
  

• Experience carrying large trays with up to ten covered dishes.
• Knowledge of wine service.
• Knowledge of table service procedures and table etiquette.
• Excellent customer service skills.
• Ability to use all equipment associated with the position, including chafing dishes, plate warmers, coffee urns and hot boxes.
• Ability to inspect and maintain areas for which responsible.
• Ability to effectively and efficiently move around banquet areas.
• Ability to communicate effectively in English with customers and all levels of employees.
• Ability to review and comprehend necessary documentation.
• Ability to multitask effectively.
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Operates commercial washers, dryers, flatwork ironers, sorts, feeds and pulls linens. Catches, folds, stacks and bundles with or without tying machines. Sorts and loads towels, sheets and various other linens and terry items onto linen cart.
• Stacks linens onto shelves.
• Maintains inventory control, item count and associated recordkeeping.
  
  

• Effective communication skills.
• Ability to be a team player while completing assigned tasks accordingly and in a timely manner.
• Prior laundry experience preferred.
• Must have flexible availability, especially on weekends.
• Must be at least 18 years of age.
  
  

• Responsible for actively building and retaining guest relations and acts as a mentor to other team members while providing superior guest service. Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with guests.
• Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere.
• Provides information on all aspects of Boyd Gaming services and facilities to guests.
• In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing sales transactions, ensuring customer satisfaction.
• Answers telephones and handles guest inquiries in person or by telephone.
• Assists with overall room functions by performing duties that include cleaning and resetting tables, menus, folding napkins and handing out customer comment cards as required.
• Ability to communicate effectively with customers and all levels of employees.
• Ability to effectively and efficiently move around all work areas.
• This position operates in a working environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends on customer volume.
  
  

• Excellent customer service skills.
• Experience in fine dining preferred.
• 1 year of fine dining experience required
• Must successfully pass background check
• Must be 18 years of age
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Prepares foods that are to be grilled, fried, broiled, baked, boiled, braised, poached or prepared in the pantry; ensures that all plates or pans served are aesthetically appealing and cooked to the specifications of the customer and the chef.
• Recognizes a variety of sauces and properly places them on all entrees featured on daily menus.
• Keeps work station neat and clean.
• Assists coworkers to ensure efficient operation of the kitchen.
• Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.
• Ensures the proper storing of any foods, including those from a previous function.
• Ensures that items are fully stocked and equipment is in good working condition.
• ensures the proper closing down of work stations.
  
  

• This position operates in a working environment that is subject to varying levels of heat and noise.
• At times subjected to hazards such as wet floors and dangers associated with the use of heavy duty cutlery, knives and choppers.
• Ability to use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.
• Basic food preparation knowledge and line work experience preferred.
• Must be flexible to work varying shifts and time schedules as needed.
• Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 16 years of age.
  
  

• Ensures accurate and timely service of all orders by working with kitchen personnel.
• Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members.
• Responsible for learning and being familiar with all of Boyd Gaming, Inc.’s room outlets, server functions, and for being able to answer general questions regarding the property.
• Anticipate the guest’s needs and respond appropriately with a sense of urgency and professionalism.
• Maintain knowledge of menu offerings to answer guest questions and provide suggestions. This includes but not limited to knowledge of food items; preparation methods and wine knowledge.
• Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.
• Accurately account for and collect payment for all drink and food orders through POS system in a timely manner.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts and brewing coffee. Performimg Tableside cooking, salad or Entrée presentations, Open and pour wine tableside. Garnish and decorate dishes in preparation for serving.
• Serve food and beverages to guests, and prepare or serve specialty dishes at tables as required.
• Check with guests to ensure they are enjoying their meals and take action to correct any problems, immediately notifying the manager on duty.
• Responsible for all tables in assigned section, in their entirety.
• Stock service areas with supplies such as coffee, food, tableware, and linens. Fill salt, pepper, sugar, etc.
• Assist with overall dining service and ensure dining and serving areas are set up and maintained according to standard, including removal of all dirty dishes in FOH operations.
• Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
• Participate in liquor glassware removal, ensuring compliance with all Indiana Gaming Commission regulations.
• Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Observe and adhere to Health Department regulations and EcoSure standards regarding food handling, storage, and cleanliness of work environment.
• Consistent attendance at company/restaurant training programs as they are scheduled.
• Complete opening, closing and other side duties as assigned by the supervisors.
• Maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform all duties as assigned by management.
  
  

• Demonstrated ability to communicate in English.
• Demonstrated ability to work in a high volume restaurant.
• Must be at least 19 years of age.
  
  

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Operates commercial washers, dryers, flatwork ironers, sorts, feeds and pulls linens. Catches, folds, stacks and bundles with or without tying machines. Sorts and loads towels, sheets and various other linens and terry items onto linen cart.
• Stacks linens onto shelves.
• Maintains inventory control, item count and associated recordkeeping.
  
  

• Effective communication skills.
• Ability to be a team player while completing assigned tasks accordingly and in a timely manner.
• Prior laundry experience preferred.
• Must have flexible availability, especially on weekends.
• Must be at least 18 years of age.
  
  

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!

Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

The maintenance position is vital to the overall cleanliness and first impression of the Guests. Our maintenance staff is responsible for cleaning, repairing, and maintaining the interior and exterior of our building.

• Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Safely and correctly operates all equipment.
• Uses all chemicals properly in the correct quantities for safety and cost control.
• Adheres to all company safety and sanitation policies and procedures.
• Controls costs by not overstocking or disposing of unused materials.
• Clean and maintain kitchen and dish areas, floors, walls and drains.
• Responsible for maintenance storage areas, cleanliness and stocking.
• Cleans and maintains all windows, lamps, mirrors and light fixtures.
• Cleans and maintains wood floors and walls, tile and carpets.
• Maintains cleanliness and sanitation of all restroom areas, including restocking of supplies.
• Dusts all wood and fixtures.
• Polish all brass plates, rails and hardware.
• Cleans and maintains all ceiling fans, air intakes and HVAC air vents.
• Cleans and maintains all mats.
• Empties trash and cleans and maintains trash cans.
• Cleans and maintains back dock area.
• Assists other Team Members as needed or when business needs dictate.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
• Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
• Previous maintenance experience at a hotel or restaurant is preferred, but not required.
• Must demonstrate ability to early communicate with Guests and other Team Members.
• Must be disciplined and self-motivated.
• Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
• Must be at least 18 years of age.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:

• Work days, nights and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.
• Walk or stand 100% of shift.
• Reach, bend, stoop, mop, sweep and wipe frequently.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Dave and Buster's is proud to be an E-Verify Employer where required by law.

Compensation is from $10.45 - $14.25 per hour.

POSITION TITLE: Lead Line Cook

DEPARTMENT: Back of House/Kitchen

REPORTS TO: Kitchen Manager and Restaurant General Manager.

SUPERVISION EXERCISED: All Cooks and Dishwashers.

POSITION STATUS: This is a full-time position with benefits.

Do you believe that dreams are built on smiles? At Ts, we do, literally! We hire SMILES, cook smiles, and serve smiles. We love what we do, and we love to share our passion for the art of breakfast, brunch, and lunch within our community.

Our team is everything to us. Smiling teams equals smiling guest and thats what Ts is all about.

ABOUT US

Ts Restaurant Group is a growing, family-owned restaurant group that has been a Rhode Island tradition since 1982. We currently have 3 locations in Cranston, East Greenwich, and Narragansett. With a commitment to carefully sourcing local food and products around the New England area. With an eye on sustainability and a partnership with family-owned farms and businesses, we support real food, fresh ingredients, local purveyors and sustainable choices whenever possible.

We are devoted to providing our teams and guests with a culture of gratitude, respect, safety and belonging. We value lifes journey and believe in sharing in the journey together, celebrating life one day at a time, one plate at a time.

ABOUT THE POSITION

The overall aspect of this position is to lead and train kitchen team members in methods of cooking, preparation, plate presentation, portion control, food purchasing, food rotation, and kitchen sanitation. Working closely with the Kitchen Manager and General Manager to create, inspire, produce, execute, and oversee that we deliver the Ts promise to our team members and to our guests.

PERKS + BENEFITS

• Positive and supportive team culture.
• Paid Time Off Programs.
• Competitive Wages with Annual Performance Reviews.
• Day's only schedule- never work nights.
• Like Ts Food? As a Ts team member, you receive a meal benefit-whether on shift or off and at all locations.
• Home for the Holidays- Thanksgiving and Christmas Day OFF.
• Ongoing development and growth opportunities.
• Tickets At Work Program- offering exclusive discounts, special offers and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels and much more.
• Pet Insurance.
• Employee Assistance Program (EAP).
• Flexible and Predictive Scheduling.
• 401 (k)

For full time teams:

• Medical
• Dental
• Vision
• Supplemental Life Insurance

DUTIES + RESPONSIBILITIES

• Food Safety and Operational Planning
• Enforcing sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensuring compliance with company operational standards and policies.
• Ensuring all food is prepared and served according to the restaurants recipes, portioning, cooking and plating standards.
• Ensuring the safe operation of kitchen equipment and utensils and the proper handling of food items and hazardous materials.
• Adhering to ServSafe, OSHA and HACCP standards.
• Kitchen Line Management
• Promoting the restaurants 5 Commitments, inclusive culture, and Mission Statement.
• Ensuring that all food items and products are stored, prepared and served based on the restaurants recipe, preparation and portion standards.
• Ordering food products, and ingredients based on the menu and market demand.
• Supervising food preparation in the kitchen and ensuring that guests are satisfied with the quality, temperature and appearance of plated menu items.
• Maintaining clean working environments, safety protocols, and making sure that team members follow the restaurants preventive maintenance measures.
• Maintaining adequate purchasing inventory levels, rotation of product, conducting regular inventories and ensuring proper delivery of product.
• Working with upper management to ensure menu items, quality and portion sizes of each meal is within company standards.
• Assisting with the hiring and training of team members.
• Maintaining professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Ensuring proper procedures for opening and closing of kitchen are followed (utilizing Kitchen Checklists/Paperwork).

OPERATIONAL RESPONSIBILITIES

• Ensuring a safe working and guest environment to reduce the risk of injury and accidents.
• Fully understands and complies with all federal, state, county and municipal regulations and ordinances that pertain to health, safety and labor requirements of the restaurant, team members and guests.
• Investigating and resolving complaints concerning food quality and temperature.

TEAM BUILDING

• Promoting the Ts team spirit of positivity and team-centered approach to the hospitality and culinary experience at all times in all ways.
• Creating a culture of fairness by following Ts guidelines, job description and training programs and by maintaining healthy boundaries with team members.
• Communicating regularly with kitchen staff to promote a congenial working environment, focusing on standards, operational procedures, and expectations.
• Train and develop each member of the team to become efficient, productive, and knowledgeable.

OTHER DUITES

• Perform other duties as assigned.

ABOUT YOU

Ts Restaurant is looking for a dedicated individual who is not only passionate about food but driven to co-lead a team of culinary professionals. You are reliable, professional, and team-focused, with a strong commitment to quality, consistency, and food safety. You work well under pressure, communicate clearly, and take pride in doing things the right way. You are open to feedback and motivated to grow within your role and with the company.

QUALIFICATIONS AND REQUIRMENTS

Education and Experience:

• High School Degree required.
• A minimum of one to three years restaurant experience and/or kitchen line cooking; supervising kitchen operations a plus but not required.
• Proficient with computers (MS Word, Excel) and Point of Sale Systems.
• Experience with food preparation, food handling, and food safety.
• Required Certification in Food Safety and First Aid or obtain one within 2 months of hire.
• Flexibility in schedule.
• Must be eligible to work in the United States.
• Able to read, write, speak, analyze, interpret, and understand the English language with reasonable proficiency.
• Must agree to background.

Professional Requirements:

• Self-discipline, initiative, leadership ability and outgoing.
• Pleasant, polite manner and a neat and clean appearance.
• Passion for food.
• Willing to support the basic values, philosophy, rules, and policies of the company in each of the activities within his or her responsibilities.
• Ability to motivate team members to work as a team to ensure that food and service
• meet appropriate standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Must possess good communication skills for dealing with diverse staff.
• Ability to maintain required standards of operation in daily restaurant activities.

Accountabilities:

• Keeps upper management promptly and fully informed of all issues.
• Adhere to job responsibilities and performance objectives.
• Maintains a favorable working relationship with all team members to foster and promote a cooperative and harmonious working climate which will be conducive to maximum team morale, productivity and efficiency/effectiveness.

Physical Settings and Schedule:

• Hours may vary if manager must fill in for his/her team or if emergencies arise.
• Ability to perform all functions.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and various equipment as well as operates phones, computers, copiers, and other office equipment.

Ts Restaurant Group is proud to be an Equal Opportunity Employer, committed to a diverse, inclusive and belonging work environment.

Compensation details: 21.5-23.5 Hourly Wage

PI148735797631-26289-39894812