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We are seeking a FORGE Lead Case Manager/Co-Facilitator to join our team.
Starting Salary: $56,000 (Salary)
Contingent Upon Funding- External Research Project. Employment is contingent upon its continued grant support.
We are seeking a FORGE Lead Case Manager/Co-Facilitator to join our team. The University of Kansas School of Social Welfare (KUSSW) and its partner, Cornerstones of Care, will develop and deliver the project, Family Opportunity, Resilience, Grit, Engagement - Fatherhood (Kansas FORGE Fatherhood). Kansas FORGE Fatherhood will serve fathers and father-figures raising a child by improving outcomes in healthy relationships, parenting practices, economic stability, and receive support in accessing community resources to long-term success.
The FORGE Lead Case Manager/Co-Facilitator works under the direction of the Manager of FORGE Fatherhood Project and is responsible for delivering the proposed program model, which includes the evidence-based Strengthening Father Involvement (SFI) curriculum, the evidence-informed financial program Money Habitudes (MH), and individualizing training based on participant's goals and needs as identified in case management. Additionally, the FORGE Lead Case Manager/Co-Facilitator provides case management to fathers and works closely with the Case Managers to ensure participants build relationship skills, gain positive parenting skills, and move towards economic stability.
WHAT YOU WILL DO:
- Facilitate workshops, creating a supportive, culturally responsive, and flexible learning environment for fathers
- Ensure program implementation supports methods for fathers to work collaboratively with spouses or co-parents.
- Provide oversight and guidance to FORGE Case Managers.
- Manage a case load of father participants, developing individualized plans to assist them in obtaining healthy relationships, positive parenting skills, and economic stability.
- Connect fathers with community resources to assist them in meeting personalized goals.
WHAT YOU WILL BRING:
Our ideal candidate will have 2-5 years of child and families services experience and the following:
- Bachelor's degree in social work or other human service-related field.
- Master's degree in social work or other human service-related field and 2-5 years of work experience in child and family services. Licensed by the Behavioral Sciences Regulatory Board to practice in Kansas (LBSW, LMSW, LSCSW, Professional Counselor, LMFT, and/or Alcohol and Drug Counselor) preferred.
- A valid driver's license in the state you reside in, proof of current vehicle insurance, and reliable transportation.
WHO WE ARE:
Cornerstones of Care is a mental and behavioral health nonprofit certified in trauma-informed care that provides evidence-based prevention, intervention, treatment, and support services to help children and families improve their safety and health by making positive changes in their lives. Each year, our team empowers children and families in Kansas, Missouri, and beyond through three key service areas:
- Youth & Family Support - We help youth gain independence through social and living support programs while empowering families with the skills and resources they need to become resilient and successful.
- Foster Care & Adoption - We reunify and unite families while recruiting and providing support to foster parents and youth in foster care.
- Education & Community Trainings - We help students achieve academic success while giving educators the tools to create safe learning environments to improve their students' behaviors and offer innovative learning opportunities to build and improve knowledge in the community.
CORNERSTONES OF CARE'S ORGANIZATIONAL COMMITMENTS:
- Nonviolence - helping to build safety skills and a commitment to a higher purpose.
- Emotional Intelligence - helping to teach emotional management skills.
- Social Learning - helping to build cognitive skills.
- Open Communication - helping to overcome barriers to healthy communication, learn conflict management.
- Democracy - helping to create civic skills of self-control, self-discipline, and administration of healthy authority.
- Social Responsibility - helping to rebuild social connection skills, establish healthy attachment relationships.
- Growth and Change - helping to work through loss and prepare for the future.
OUR BENEFITS:
Cornerstones of Care offers a competitive benefits package, which includes:
- 9 Paid Holidays, Unlimited Paid Time Off, and Paid Sick Leave
- Team members who work at least 30 hours per week are eligible for
- Health insurance benefits (medical, prescription, dental, vision)
- Cafeteria plans (Health Savings Account (HSA) and Medical and Dependent Care Flexible Spending Accounts)
- Ancillary insurance benefits (accident insurance, critical illness insurance, hospital indemnity insurance, short-term disability insurance, voluntary life)
- Cornerstones of Care provides long-term disability insurance and basic term life/AD&D insurance at no cost to the team member
- Retirement savings plan (401K) with employer match
- Pet Insurance
- Employee assistance program (EAP)
- Tuition reimbursement program
- Public Service Loan Forgiveness.
- To view more information on our benefits, please visit our Job Openings page at Join Our Team - Cornerstones of Care to download the current benefits guide.
Questions?
Please contact: Cornerstones of Care, People Experience Team
8150 Wornall Rd., Kansas City, MO 64114
Phone: Fax:
Like us on Facebook at: cornerstonescareers
Employment Conditions:
Contingent Upon Funding - External Research Project. The project is supported by grant number 90ZJ0128 from the Children's Bureau within the Administration of Children and Families, a division of the U.S. Department of Health and Human Services. Employment is contingent upon its continued grant support[1][PN1] .
Cornerstones of Care is an Equal Opportunity Employer
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status, or genetic information.
[1] The production of this job posting was supported by Grant Number 90ZJ0128-1 from the Administration for Children and Families (ACF). Its contents are solely the responsibility of the University of Kansas and do not necessarily represent the official view of ACF.
Now Hiring: Case Managers, Counselors, Specialists, and Mental Health Techs Location: Hamilton & McMinn Counties, Tennessee Start Your Career with Purpose – Join the McNabb Center Today! We’ve been waiting for someone like you! With numerous opportunities across Hamilton and McMinn Counties , the McNabb Center invites you to become part of a mission-driven team dedicated to “Improving the lives of the people we serve.” If you're seeking a bachelor’s level position providing support to clients in our clinics or out in the community, explore the opportunities below and apply today! Non-Residential Positions Case Managers Case Managers at McNabb Center deliver integrated, person-centered care by developing treatment plans tailored to each client’s unique needs and goals.
Working with a defined caseload, Case Managers help clients navigate systems of care, provide essential support, and advocate on their behalf.
Examples of Case Manager roles include: HealthLink Care Coordinator Safety Net Case Manager OAC District 10 Case Manager (Monroe Co.) Starting Pay: $18.21 / hour (based on education, experience, and position) Caseloads and client needs vary by program and may impact pay rates and work expectations.
Specialists & Counselors Specialists and Counselors provide essential services such as information and referrals, advocacy, home visits, and individualized goal support.
Programs serve a wide range of client needs—from child development and family support to HIV education and justice-involved youth.
Examples of positions include: OnTrack Peer Support Specialist TMI Peer Recovery Specialist Child Development Specialist CYHOP Case Manager Note: Many of these roles involve transportation of clients.
A valid driver’s license with F-endorsement is required.
Starting Pay: $17.40 / hour (based on education, experience, and position) Caseloads and client needs vary by program and may impact pay rates and work expectations.
Mental Health Techs Mental Health Techs support clients within Supportive Housing facilities that operate 24/7.
This direct-care role includes monitoring clients, completing intakes, facilitating groups, conducting safety checks, and providing a structured, supportive environment.
Transportation of clients is also required.
Work Schedule: Shift-based (Evenings, Overnights, Weekends, Holidays) Shift Differential Pay available for 2nd and 3rd shifts.
Starting Pay (Bachelor’s level): $18.79 / hour (Full-Time) Client population, education, experience, and acuity level influence starting rate.
High School-level positions also available—see separate posting.
Why Join the McNabb Center? Mission-Driven Work that directly impacts lives in your community Competitive Starting Pay and shift differentials PRN / As-Needed Options for flexible scheduling Professional Development and potential for career growth NHSC-Approved Site – eligibility for student loan repayment programs General Requirements Valid Driver’s License and reliable transportation required for nearly all positions F-Endorsement required for roles involving client transportation Caseloads, client acuity, and on-call requirements may impact salary PRN pay rates may vary by program Apply Now Take the next step in a meaningful career with the McNabb Center.
Be part of a compassionate, professional team that brings hope and healing to individuals and families across East Tennessee.
We’ve been waiting for someone like you.
EOE McNabb Center is an Equal Opportunity Employer.
The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
Job Description This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises.
Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
This job description does not constitute a written or implied contract of employment.
Background Checks McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.
Employment is contingent upon clean drug screen, background check, and driving record.
Additionally, certain programs are subject to TB Screening and/or testing.
PIb8a31b1857b
Job Description
Case Management Director Career Opportunity
Highly regarded for your Case Management Director expertise
Are you an experienced and compassionate healthcare professional with a background in case management, seeking a career that aligns with your professional expertise and resonates with your personal values? As the Director of Case Management at Encompass Health, you have the unique opportunity to lead a team and make a profound impact on the lives of individuals within your local community. This role combines fulfilling career opportunities close to home with the chance to make a meaningful difference in the well-being of those around you. Join us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Opportunities for tuition reimbursement and continuing education.
- Company-matching 401(k) and employee stock purchase plans.
- Flexible spending and health savings accounts.
- A vibrant community of individuals passionate about the work they do!
Become the Case Management Director you've always aspired to be
- Assume responsibility for the day-to-day operations and human resource management of the Case Management department.
- Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
- Act as a patient and family advocate, ensuring that services are delivered to meet the needs of patients and their families.
- Provide guidance and support to Case Managers and other staff, including training on managing caseloads and interpreting regulations, policies, operational procedures, and objectives. Review operations to ensure a high level of quality consistent with organizational standards.
- Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.
- Celebrate the accomplishments and successes of our dedicated employees along the way.
Qualifications
- Current CCM® or ACMTM certification is preferred.
- Must be qualified to independently complete an assessment within the scope of practice of his/her discipline.
- If licensure is required for the discipline within the hospital's state, individual must hold an active license.
- For Nursing, must possess bachelor's degree in nursing (BSN) with RN licensure.
- For other eligible health care professionals, must possess a minimum of a bachelor's degree; a graduate degree is preferred.
- Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.
- May be required to work weekdays and/or weekends, evenings and/or night shifts.
- May be required to work on religious and/or legal holidays on scheduled days/shifts.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
Why Beebe?:/n
Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.
Benefits
In addition to competitive compensation and wellness benefits (medical, dental, vision and prescription) Beebe Healthcare also offers:
- Tuition Assistance up to $5,250
- Paid Time Off
- Long Term Sick accrual
- Employer Contribution Plan
- Free Short and Long-Term Disability for Full Time employees
- Zero copay for drugs on prescription plan for certain conditions
- College Bound 529 Savings Plan
- Life Insurance
- Beebe Perks via WorkAdvantage
- Employee Assistance Program
- Pet Insurance
/n/nOverview:/n
The RN Case Manager Lead plays a pivotal role in overseeing the comprehensive practice of case management across diverse healthcare settings, including inpatient, clinics, and the Emergency Department. This role spans the entire continuum of care, from preadmission to post-discharge, ensuring patients achieve their care goals efficiently and effectively.
Key responsibilities include:
- Coordinating care with the multidisciplinary healthcare team to optimize patient outcomes.
- Leading case management activities, including staff recommendations, space utilization, and performance improvement initiatives.
- Overseeing and mentoring case management processes, from assessment and care planning to resource referral, psychosocial counseling, and discharge planning.
- Ensuring all activities adhere to social work professional standards, hospital policies, and external regulatory requirements, aligning with the hospital's mission.
This leadership position emphasizes efficiency in resource utilization, timely goal achievement, and maintaining the highest quality of care, making it a cornerstone for hospital performance and patient satisfaction.
/n/nResponsibilities:/n
- Collaborates with the case management and healthcare team to coordinate processes including oversight of assessment/reassessment, care planning, psychosocial counseling, discharge planning, resource referral, patient education related to social/finance/behavioral issues, LOS management, documentation.
- Integrates services into the primary function of the department and with services of other departments/functions.
- Uses collaborative approach in relations with other departments and staff to actualize responsibilities; assures a customer service approach in all activities.
- Serves as a role model for professional commitment, professional behavior, and effective problem-solving.
- Identifies staffing needs, orients, assigns and schedules staff to ensure availability of social work services days, weekends, and evenings.
- Assesses and recommends space and resource needs for case management staff.
- Provides informal supervision and serves as a resource to all staff on complex and/or long stay cases, entitlement programs, insurance requirements, community resources, guardianship issues, psychiatric commitment, abuse and neglect and hospital policy.
- Assures development of staff through supervision, staff meetings and educational opportunities; assures completion of annual compliance education and assures skills necessary to age appropriate, culturally sensitive care.
- Develops/maintains/revises policy and procedure pertinent to social work activities.
- Participates in organizational committees, task forces and other meetings as assigned, to assist the organization in meeting its goals.
- Ensures that standards of practice follow corporate compliance guidelines, acts in an ethical and legal manner, and assures that all actions are in the best interest of the hospital. Helps assure satisfactory results of accreditation surveys and licensure reviews by DHSS and TJ. Helps with through put and serves as a resource to other members of the case management teams.
- Attends rounds on all units to assess outliers to reduce the length of stay while providing patients with the appropriate resources.
/n/nQualifications:/n
2-3 years of Case Management experience in acute care setting preferred.
Previous leadership experience preferred.
/n/nCompetencies Skills:/n
Essential:
* Clear Communication Skills Both Written And Verbal
* Able To Keep Confidential Information Regarding Patients, Team Members
* Able To Withstand Crisis Situations
* Has Skills To Provides Customer Service To Patients, Team Members And Visitors
* Knowledge And Experience With Electronic Health Records
* Experience With Excel, Power Point, Word, Visio, Etc.
/n/nCredentials:/n
Essential:
* RN - Registered Nurse
/n/nEducation:/n
Essential:
* Bachelors degree in nursing
/n/nOther Information:/n
/n/nEntry:/nUSD $79,144.00/Yr./n/nMax:/nUSD $122,678.40/Yr.
Health Saviours is seeking a travel nurse RN Case Management for a travel nursing job in Longview, Texas.
Job Description & Requirements
- Specialty: Case Management
- Discipline: RN
- Start Date: 04/06/2026
- Duration: 13 weeks
- 40 hours per week
- Shift: 8 hours, days
- Employment Type: Travel
Position Description
SHIFT: 5 DAYS, 8 HR/DAY
**MAY BE ASKED TO ARRIVE AT 7:30A AND MUST STAY UNTIL ALL CASES FINISHED FOR THE DAY**
Experience REQUIRED: Case Management, utilization, MCG criteria, InterQual criteria, EPIC.
Acute Hospital Management highly preferred
Summary:
The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance.
Responsibilities:
1. Leader of Self, Leader of Others, or Leader of Leaders.
2. Coordinates the integration of case management functions into the patient care and discharge planning processes in collaboration with other hospital departments, external service organizations, agencies, and healthcare facilities.
3. Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner.
4. Serves as resource, provides support, and advocates on behalf of the patient related to treatment decisions and end of life issues.
5. Closely monitor patient length of stay in regard to the geometric mean length of stay and communicate/collaborate with appropriate interdisciplinary team members to remove barriers and expedite discharge.
6. Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services.
7. Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner.
8. Proactively identifies and resolves delays and obstacles to discharge.
9. Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues.
10. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.
11. Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan.
12. Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including:
13. Acute Rehabilitation Placement
14. Nursing Home or Skilled Nursing placement
15. Psychiatric or Substance Abuse placement
16. New Dialysis
17. Child/Adult/Domestic Abuse
18. Home Health/Hospice Referrals
19. Legal issues (adoptions, guardianship)
20. Assistance with Advance Directives
21. Community Resource needs
22. Financial Issues/Funding options
23. DME Referrals and Coordination
24. Social Determinants of Health
25. Initiates discharge planning at the time of admission and makes post-hospital service referrals based upon information gathered during assessment and interactions with physicians, multidisciplinary care team, and payors as indicated.
26. Acts as patient advocate by negotiating for, and coordinating, resources with payors, agencies, and vendors.
27. Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.
28. Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population.
29. Assesses the patient’s formal and informal support system as well as available benefits and/or community resources.
30. Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician.
31. Ensures and maintains plan consensus from patient/family, physician and payor.
32. Provides education, information, direction, and support related to patient’s goals of care.
33. Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care.
34. Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession.
35. Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources.
36. Provides information and support to patients and families, helping them access needed resources within the medical center and community.
37. Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions.
38. Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers.
39. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency.
40. Actively participates in Multidisciplinary/Patient Care Progression Rounds.
41. Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director.
42. Documents in the medical record per regulatory and department guidelines.
43. May be asked to assist with special projects.
44. May serve a preceptor or orienter to new associates.
45. Assumes responsibility for professional growth and development.
46. Must have excellent verbal and written communication and ability to interact with diverse populations.
47. Must have critical and analytical thinking skills.
48. Must have demonstrated clinical competency.
49. Must have the ability to Multitask and to function in a stressful and fast paced environment.
50. Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement.
51. Must have understanding of pre-acute and post-acute levels of care and community resources.
52. Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families.
53. Must be understanding of internal and external resources and knowledge of available community resources.
54. Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment.
Job Requirements:
Education/Skills
1. Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager I Position for at least 5 years on top of the required experience in lieu of education required.
Experience
1. Two or more years clinical experience with one year in the acute care setting preferred.
Licenses, Registrations, or Certifications
1. RN or LMSW in the state of TX is required
2. LBSW accepted for associates with 5+ years of demonstrated success and experience in CHRISTUS Care Manager I role.
3. Certification in Case Management preferred.
4. AHA BLS Required
About Health Saviours
Health Saviours
At Health Saviours, we are passionate about making a difference in the healthcare industry by providing top-notch staffing solutions to meet the evolving needs of healthcare facilities and professionals across the USA. Founded on the principles of integrity, excellence, and compassion, we have established ourselves as a trusted partner in the healthcare community, dedicated to fostering a culture of excellence and support for both our clients and our staff.
Our Vision
Our vision at Health Saviours is to be the leading provider of healthcare staffing solutions, recognized for our unwavering commitment to quality, professionalism, and innovation. We strive to create a world where every healthcare professional feels valued, empowered, and inspired to make a positive impact in the lives of others.
Our Approach
At Health Saviours, we take a personalized approach to staffing, focusing on building meaningful relationships with both our clients and our candidates. We understand that every healthcare facility has unique staffing requirements, and every healthcare professional has unique career goals. That’s why we take the time to listen, understand, and tailor our solutions to meet the specific needs of each client and candidate.
Benefits
- Weekly pay
- Holiday Pay
- Retention bonus
- Referral bonus
Why you should apply (at a glance)
- Voted one of the Best Law Firms to Work For in the US in 2023, 2024 & 2025
- Competitive benefits
- Company events
- Commitment to employee career growth
- Singular Attorney & Case Manager Pairings
- Team focused and collaboration first
This is a full-time, in-office position in our headquarters office in North Charleston, South Carolina. You must live in the Charleston, SC area to be considered. Our main office is located in North Charleston on Centre Pointe Drive.
We are looking for a candidate who has a focus on empathy, client service, and exceptional organizational skills. While we always love legal experience, we are confident in our ability to train people who have transferable talent and experience to become exceptional Case Managers!
The PI Case Manager’s role is to provide high-level case management and ensure that the client obtains the best medical treatment within the coverage scope. Their role is to maintain continued contact with the client through all stages of the case, from Opening to Settlement. We want to ensure that every client has access to top-tier representation and the highest quality medical care available under the facts of their incident.
This role is the main point of contact for all client communication. Our most successful candidates have backgrounds in coordinating projects, working with multiple groups of people, and ensuring forward momentum on the cases. Getting clients the best possible medical care and top-tier representation is always top of mind for us.
We are a very tech-forward law firm. We love to include exciting new technology into what we do every day. We love to automate where we can, but there is no substitute for active problem solvers and empathetic people willing to go the extra mile for clients.
Compensation:
$40,000 - $60,000 annually
Responsibilities:
- Work the case from the time we sign to the time we settle or file
- Provide top-tier client communication through all phases of the case
- Exhibit excellent attention to detail while maintaining the files in accordance with firm policies and procedures
- Complete legal research as needed under the supervision of attorneys
- Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies
- Efficiently complete and stay caught up on tasks
- Communicate with clients/providers/insurance companies
- Facilitate the property damage side of the claim with the client directly
- You are the client’s main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience
Qualifications:
- Bachelor's Degree required or 5 plus years in a PI paralegal role
- 1-2 years of previous law firm experience
- Proficient with Microsoft Office
- Organizational skills and communication skills are necessary for this position
- Ability to type 50 words per minute or faster
- Must be tech-savvy and able to work in a fast-paced, cloud-based environment
- Great attitude with a focus on collaborative work
- Spanish Speaking Bilingual a plus
About Company
We believe that our team members are the most important contributors to the success of our firm. We are pleased to be able to offer a full and ever-expanding benefits package to all full-time employees, outlined below:
- 100% firm-paid Health Insurance
- 100% firm-paid Short Term Disability
- 15 days PTO (to increase annually)
- 10 paid Holidays
- 7 Days Allowed to Work Away From the Office (position dependent)
- Voluntary Life Insurance
- Voluntary Dental Insurance
- Voluntary Vision Insurance
- Flexible Spending Account
- Health Savings Account
- 401(k) Company Full Match
- Early Release Fridays Year-Round
- Wellhub Membership (free and discounted gym memberships for employees and their families)
- Pet Insurance
- Firm Events (We like to have a good time together!)
#WHLAW2
Compensation details: 4 Yearly Salary
PI526a2ba80ed3-37156-39806300
Organization Overview
The National Conflict Resolution Center (NCRC) provides resources, training, and expertise to help people, organizations, and communities manage and resolve conflict with civility. Headquartered in San Diego, NCRC's work reaches across the region and beyond, addressing complex social challenges by equipping individuals with practical communication tools to engage in constructive dialogue—even when the topics are difficult.
Position Summary
The Community Mediation Case Coordinator serves as the first point of contact for San Diego County community members seeking conflict resolution services. This role manages intake and screening, coordinates mediation logistics, provides conflict coaching when appropriate, and ensures timely, accurate documentation in alignment with NCRC protocols and mediation ethics. The Coordinator communicates frequently with clients, mediators, partners, and referring agencies to move cases forward. The Coordinator serves as a knowledgeable representative of NCRC, ensuring that outreach efforts are accessible, culturally responsive, and aligned with the organization's mission to promote constructive dialogue and equitable conflict resolution across diverse communities.
Essential Duties & Responsibilities
Intake & Assessment
•Receive referrals and inbound requests; conduct intake interviews and screen cases for mediation appropriateness.
•Explain program scope, process, confidentiality, and participant expectations; provide information and resources.
•Offer conflict coaching or conciliation when mediation is not appropriate or when parties are not ready to participate.
Case Coordination & Logistics
•Coordinate case logistics, including mediator assignment, scheduling, interpreter needs, space or virtual platform setup, and materials.
•Communicate with clients, mediators, attorneys, courts, and community partners to facilitate case progress.
•Monitor caseload, timelines, and follow‐ups to meet program service standards and turnaround goals.
Documentation, Data, and Quality
•Document all contacts, case notes, agreements, and outcomes in the case management system with accuracy and timeliness.
•Safeguard confidentiality and maintain neutrality in accordance with mediation ethics and NCRC policies.
•Track and report data (e.g., caseload, stage, outcomes, demographics) to support grants, contracts, and continuous improvement.
Client Care & Communications
•Use trauma‐informed, culturally responsive, and inclusive communication practices with all participants.
•De‐escalate highly charged conversations; exercise sound judgment in sensitive situations.
•Provide referrals to community resources when mediation is not suitable or additional support is needed.
Outreach & Education Support
• Raise community awareness about available mediation and conflict resolution services.
•Share program information with partner organizations.
•Attend community events as needed.
•Assist with the preparation of educational materials or presentations.
Minimum Qualifications
•Certificate in Mediation/ADR or 1–2 years of relevant experience (mediation, conflict coaching, restorative practices, or similar).
•Bachelor's degree in a related field (e.g., social sciences, criminal justice, conflict resolution) or equivalent experience.
•Strong written and verbal communication skills; excellent listening and customer service orientation.
•Demonstrated ability to maintain confidentiality, neutrality, and professional boundaries.
•Experience working effectively with diverse communities across cultures, identities, and perspectives.
•Proficiency with Microsoft 365 and the ability to learn case management databases and virtual meeting platforms (e.g., Zoom/Teams).
•Ability to manage competing priorities in a fast‐paced environment with attention to detail and follow‐through.
Preferred Qualifications
•Bilingual or multilingual (Spanish, Vietnamese, Tagalog, Arabic, Burmese, etc.).
•Knowledge of the California court system and community resources.
•Experience with community mediation programs, small‐claims or housing matters, or court‐connected mediation.
Schedule & Work Environment
This is a hybrid position with three in‐office days and two remote days per week based on program needs. Regular in‐office work occurs at the NCRC City Heights location. Schedules may be adjusted to meet client and program requirements, including occasional evenings or weekends for mediations or events. Ability to attend mandatory staff meetings and organizational events is required.
Compensation
Hourly range is $23 -$25/hour (non‐exempt)/Annualized at $47,840 to $52,000. Pay is commensurate with experience and qualifications.
Benefits
•14 paid holidays per year.
•Two (2) weeks of paid vacation annually (accrual policy applies).
•Health stipend.
•Retirement plan with employer 3% match.
Physical Requirements & Work Conditions
Prolonged periods of sitting and computer use; ability to communicate by phone and video; occasional lifting up to 15 pounds for materials or equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Background Check
Employment is contingent upon successful completion of a background check in accordance with applicable laws and organizational policy.
EEO & Inclusion
NCRC is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from diverse backgrounds and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.
Organization
The National Conflict Resolution Center (NCRC) empowers individuals, organizations and communities with the skills and resources needed to address conflict, intolerance and incivility in our society.
West Coast Resolution Group (WCRG), a division of NCRC, provides exceptional and affordable mediation services to the legal community. Our panel of experienced neutrals brings extensive expertise mediating a wide range of cases. Through this work, we continue NCRC’s mission of helping resolve conflicts in our society, one mediation at a time.
Position Overview
The Case Administrator supports WCRG by assisting with case management and providing administrative support to the case management team, mediators, attorneys, and clients. This role plays an important part in ensuring mediations run smoothly from initial setup through completion. The position includes a combination of administrative case management, client interaction, and mediation support for both remote and in-person sessions.
This is a hybrid/remote position requiring the candidate to work three days per week in the office and two days per week remotely. This schedule is subject to change as needed.
Key Responsibilities
· Creates and organizes case file documentation in the MyCase case management software, including initial case setup with clients, attorneys, mediators, and key deadlines for payments, mediation briefs, and signatures.
· Coordinate logistics for virtual and in-person mediations, including preparing conference rooms and managing Zoom breakout rooms.
· Welcome mediators, attorneys, and their clients and assist with conference room or virtual room assignments.
· Collect and track signed confidentiality agreements prior to mediation.
· Assist in ensuring mediation briefs are submitted to the mediator before the session.
· Prepare conference rooms for mediations and restock supplies as needed.
· Coordinate lunch orders for mediation sessions when required.
· Ensure department laptops and technology are functioning properly for mediations.
· Provide light front desk support.
Qualifications
· Bachelor’s degree or Associate’s degree in a related field.
· Demonstrated experience working in a professional environment.
· A combination of education and 2–3 years demonstrated administrative or clerical experience in an office setting will be considered.
· Strong organizational skills with exceptional attention to detail.
· Ability to manage and prioritize multiple tasks.
· Dependable, professional, and able to maintain confidentiality.
· Experience in a legal or mediation office is preferred but not required.
WORK ENVIRONMENT
· Non-smoking, professional office environment
· Fast paced working with multi-level distractions
COMPENSATION
· Hourly rate range: $23-$25/hour depending on experience
· Health insurance, 401(k), PTO and holidays
· Downtown office with parking structure, partially paid parking
SPECIAL CONDITIONS
· Ability to work extended hours as needed
· This is a position with a hybrid schedule with 3 in-office workdays and 2 remote days. In-office days will be at the NCRC downtown office. Hybrid schedule is subject to change at any time at the discretion of the company.
· Ability to attend all mandatory NCRC staff meetings and events.
BACKGROUND CHECK
Employment is contingent upon successful completion of a background check in accordance with applicable laws and organizational policy.
EEO & INCLUSION
NCRC is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from diverse backgrounds and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.
Job Summary
Reports to and is under direct supervision of Case Management Department. Provides ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of individual patient needs. Promotes continuity of care and cost effectiveness through the integrating and functions of case management.
Core Job Responsibilities- Coordinates discharge planning to assure that the patient progresses through the continuum of care and is discharged to the least restrictive environment.
- Coordinate the hospital activities concerned with case management and discharge planning.
- Ensure compliance with quality patient care and regulatory compliance.
Required:
- Minimum of two (2) years utilization review/case management experience or social work experience.
Preferred:
- Associate degree in healthcare related filed.
- Bachelor’s degree is preferred.
- Licensed professional nurse may be considered.
- Bachelors or Masters Degree in related healthcare field (such as respiratory therapy or social work) may be considered.
Required:
- Maintain current professional licensure in nursing or professional filed of certification.
Preferred:
- Appropriate certification in the case management preferred (e.g. Commission for Case Management Certification (CCMC) or Association of Rehabilitation Nurses).
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details
Req Id 97256
Department CASE MGMT
Shift Days
Shift Hours Worked 7.50
FTE 0.94
Work Schedule NYSNA - 7.5 HR
Employee Status A1 - Full-Time
Union 2004 - NYSNA
Pay Range $40.19 - $50.61/Hourly
General Summary of Position
Serves as a member of the Case Management Team and applies RN clinical expertise and medical appropriateness to care coordination and discharge planning. Facilitates the delivery of quality cost effective patient-centered care from pre-admission through post-discharge timeframe. Ensures the care is designed to meet individualized patient outcomes. Monitors the care and services delivered to selected patient populations during the acute hospital stay promotes effective case management and utilization of resources and works to achieve optimal clinical and resource outcomes for the acute and post-hospital phases of care.
Primary Duties and Responsibilities
- Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
- Collaborates with the multidisciplinary health care team to develop and coordinate the plan of care.
- Communicates with patient family and/or significant other health care team external case manager community resources and facility to address appropriate issues and patient/family goals.
- Demonstrates the ability to develop a plan of care that addresses needs across the continuum; have an intervention for problems identified; develop long- and short-term goals with specific time frames for resolution; identify specific services to be provided in the care plan; include the family/care-giver in the plan of care; and show life planning contingencies such as power of attorney and/or advance directives.
- Evaluates and documents the patient's response to the plan of care and achievement of outcomes. Makes recommendations for modifications to the plan of care as indicated. Adheres to all policies and procedures regarding documentation and confidentiality of information.
- Maintains knowledge of regulatory agencies' requirements necessary criteria for admission to various care settings and Medicare's/Medicaid's reimbursement methods for different levels of care.
- Manages a caseload of patients. Identifies essential resources needed to implement the plan of care.
- Manages own professional growth in the area of managed care care management other health care financial trends clinical practice and research.
- Manages patient care according to multidisciplinary plan of care and/or managed care contracts by directing decision making and identifying and managing barriers that impact on patient care outcomes.
- Participates in Performance and Service Improvement teams. Assists in program evaluation through customer service surveys LOS data analysis charge/discharge data comparison to state averages and best practice/benchmark data.
- Performs a comprehensive assessment in collaboration with interdisciplinary team to identify patient-specific problems and needs related to diagnosis treatment including psychosocial and financial concerns as well as medical.
Minimal Qualifications
Education
- Associate's degree in Nursing (ADN) required
- Bachelor's degree in Nursing (BSN) preferred
Experience
- Minimum of 2 years clinical experience in an acute care hospital setting required
- 1-2 years case management experience preferred
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia or Maryland depending on work location required
- CCM - Certified Case Manager preferred
Knowledge Skills and Abilities
- Ability to use computer to enter and retrieve data.
- Working knowledge of Microsoft Word Excel and PowerPoint applications.
- Effective verbal and written communication skills.
- Must be able to run and analyze departmental productivity reports.
- Excellent interpersonal skills required.
