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Technology Support & Training Specialist
✦ New
Salary not disclosed

Job description:

Shipman's value lies in our commitment -- to our clients, to the profession and to the community. We have one goal: to help our clients achieve their goals. How we accomplish it is simple: we devote our considerable experience and depth of knowledge to understand each client's unique needs, business and industry, and then we develop solutions to meet those needs. With more than 150 lawyers in offices throughout Connecticut, Massachusetts, and New York, we serve the needs of local, regional, national and international clients. Our clients include public and private companies, institutions, government entities, non-profit organizations and individuals.

The Technology Support & Training Specialist provides high-quality technical support to attorneys and business services staff in a law firm environment. This role supports firm-approved hardware, software, and legal applications while delivering excellent client service, practical user guidance, and training to ensure technology is used efficiently and securely.

Pay range for this role is: $35/hour to $43/hour ($72,800-$89,440/year)

Key Responsibilities

  • Provide Tier 1 and Tier 2 technical support for attorneys and staff.
  • Troubleshoot issues related to desktops, laptops, mobile devices, peripherals, and firm applications.
  • Support legal technology including document management, Microsoft 365, collaboration, and practice-specific tools.
  • Respond to and manage service desk tickets, ensuring timely communication and resolution.
  • Assist with new hire technology onboarding, including device set up and access.
  • Provide desk-side, virtual, and small-group training on firm systems and best practices.
  • Assist with software rollouts, upgrades, and firm technology initiatives.
  • Create or update documentation, quick reference guides, and knowledge articles.
  • Escalate complex issues appropriately while maintaining ownership through resolution.

Qualifications

  • 5 - 7 years of IT support experience, preferably in a law firm or professional services environment.
  • Strong knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams, One Drive).
  • Experience supporting Windows operating systems and hardware.
  • Familiarity with legal applications such as document management systems and document productivity tools preferred. (iManage Work 10, Litera Desktop or LiteraOne, iTimekeep (for time entry), DocuSign, Sharefile, Emburse ChromeRiver (for expense + invoice management) Bookit (Rendezvous) for conference room booking) Adobe DC).
  • Strong communication skills with the ability to support attorneys and senior professionals.
  • Client-service mindset, strong attention to detail, and ability to manage multiple priorities.

Physical and Other Requirements:

This position requires the ability to operate a keyboard at efficient speed. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The noise level in the work environment is usually moderate.

Non-Discrimination:

The Firm will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability, pregnancy, genetic information, gender identity or expression, veteran status or any other characteristics protected by applicable law, except in the case of a bona fide occupational qualification.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Disclaimer Statement

The preceding job description has been designed to illustrate the general nature and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

internship
Information Technology Professional
🏢 US Navy
Salary not disclosed
Laredo, Texas 5 days ago
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.
Want to start your journey with the Navy?
Apply Now
Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
  • Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
  • Driving interoperability with joint, allied and coalition partners
  • Building professional excellence through education, training and certification and milestone qualifications
  • Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
  • Helping to develop and deploy information systems, command and control and space systems
  • Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
  • Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
  • Serving as part of Battle Group staffs on ships at sea
  • Working in C4I/Space/Surveillance on shore tours
  • Serving on major Navy and joint staffs
  • Serving in command of key communication and surveillance facilities around the globe

Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
  • Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
  • Completing Joint Professional Military Education (JPME) at one of the various service colleges

Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
Not Specified
Manager Talent Technology
✦ New
Salary not disclosed

Talent Tech Manager

This role reports to the Director, Talent Development, and supports the strategy, design, project management and implementation of enterprise talent management activities. Additionally, the Manager of Talent Technology will manage and optimize the Talent Management System to ensure that functionality supports performance reviews and succession activities. The position partners directly with key stakeholders to implement training programs, leadership development programs, talent reviews and succession planning from implementation to ongoing maintenance. They have a customer service mindset, systems and project management expertise, and an understanding of key talent management principles and approaches.

Key Responsibilities:

  • Lead Talent technology systems design, configuration and implementation in collaboration with HR leadership, HRIS, IT and other key stakeholders. This includes:
  • Workday Talent Management System
  • Systems selected as part of the Company's assessment, development and culture strategies
  • Lead Performance Appraisal process system design and project management for the full enterprise, including scheduling key tasks, aggregating performance data and providing data-driven insights to shape organizational development initiatives.
  • Consult and provide system and technology guidance for Talent Development and Training initiatives throughout the company
  • Partner with the Learning Design and Development Team to resolve complex Learning Management System Issues
  • Guide, teach, and train team members to ask the right questions, collect and interpret data, and translate data into recommendations and action which helps to drive root cause analysis and problem solving
  • Manage system configuration, settings / modifications, and maintenance according to change management decisions.
  • Serves as a support resource for users, providing hands-on direct troubleshooting expertise and guidance.
  • Work with HRIS, vendors and IT to design and maintain vendor and internal interfaces and resolve any systems related issues.
  • Manage vendor relationships and sourcing process for new technology
  • Manage process documentation, audits of systems and identify areas for process improvement relating to the entry and maintenance of HR Data.
  • Proactively identify opportunities for system enhancements, manage changes through the full development lifecycle and prepare organizational communications as needed.
  • Closely collaborate with HR, business partners, and vendors in examining solution options and in planning and managing multiple systems development, maintenance and enhancement projects.
  • Establish an ongoing measurement and continual improvement process to produce, analyze, and report metrics on Talent activities and training completion to the business.

Minimum Requirement:

  • Bachelor's degree in business, IT, HR, OD, or similar field.
  • Minimum of 6 years' professional experience

Critical Knowledge/Skills

  • Workday Talent Management experience required
  • Skilled with MS Office
  • 6 years of experience in Human Resources and/or Talent Management.
  • Vendor relationship and system implementation experience
  • Prior experience in managing systems and customer service support to deliver on Talent Management strategies (i.e., talent reviews, succession planning, high potential development, etc.)
  • Project management skills / detail orientation
  • Communication skills, both verbal and written
  • Strong customer service mindset and orientation

Additional Knowledge/Skills

  • Strong analytical and problem-solving skills; able to accurately distill complex information and communicate the information in a concise and understandable manner
  • Change Management experience
  • Experienced at handling sensitive / confidential information and providing measurements of business outcomes
  • Workday Learning Management and HRIS system experience preferred
Not Specified
CPIC Analyst, Technology Business Management (TBM)
✦ New
Salary not disclosed

CPIC Analyst, Technology Business Management (TBM)

Employment Type: Full-Time

Location: Washington, DC, USA (Onsite)

Salary Range $90,000 – $110,000 annually

Position Overview

The CPIC Analyst will focus on Technology Business Management (TBM) and support Federal Chief Information Officer (CIO) organizations in advancing IT cost transparency and portfolio analysis through the Apptio platform. This role contributes to effective IT investment governance and financial management across federal IT portfolios.

Key Duties and Responsibilities

- Provide support for Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management processes.

- Assist in the implementation and ongoing use of Technology Business Management (TBM) practices utilizing the Apptio platform.

- Contribute to IT cost transparency efforts, including the development and maintenance of cost allocation methodologies.

- Align financial, technical, and operational data with the TBM taxonomy and standards.

- Support Apptio data ingestion processes and IT cost modeling activities.

- Perform IT investment portfolio analysis and develop reports to support Investment Review Boards (IRBs).

- Assist with lifecycle management activities across the CPIC Select, Control, and Evaluate phases.

- Support the preparation and submission of OMB Exhibit 53 and Exhibit 300 documentation, including IT portfolio summaries and major IT investment business cases.

Required Qualifications

- Ability to successfully pass a comprehensive federal background investigation.

- Bachelor's degree in Information Systems, Business Administration, Finance, Public Administration, Computer Science, or a related discipline.

- Three to five years of experience supporting Federal IT portfolio management, IT financial management, or CIO governance functions.

- Hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.

- Familiarity with federal IT financial management systems and tools.

- Strong written and verbal communication skills.

Preferred Qualifications

- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.

- Relevant professional certifications, including TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).

Not Specified
Information Technology Manager
✦ New
Salary not disclosed
San Antonio, Texas 1 day ago

We are looking for someone who can take ownership of their IT infrastructure and help modernize the technology supporting their production operations.

This role is a great fit for someone who enjoys both strategic leadership and hands-on technical work.

You would be responsible for overseeing the company's IT systems, infrastructure, cybersecurity, and manufacturing technology environment, while also leading and developing the internal IT team.

Position Summary

  • Leads the planning, implementation, maintenance, and security of all information technology systems supporting manufacturing operations.
  • Ensures the reliability, performance, and security of IT infrastructure across the organization while maintaining systems that support production environments requiring high uptime and operational efficiency.
  • Requires a strategic and hands-on leader capable of managing IT infrastructure, budgets, and personnel while providing technical leadership when necessary.
  • Ensure IT systems effectively support production, logistics, quality, and overall operational performance.

Essential Duties and Responsibilities

  • Oversee the design, implementation, and maintenance of IT infrastructure including servers, networks, cloud platforms, storage solutions, and cybersecurity systems.
  • Ensure high system availability and reliability for manufacturing operations and production equipment.
  • Manage network performance, system monitoring, backups, disaster recovery planning, and business continuity strategies.
  • Support and maintain ERP systems, production technologies, and manufacturing systems integrated with plant operations.
  • Administer data analytics and reporting platforms such as Power BI and other business intelligence tools.
  • Collaborate with operations, maintenance, and engineering teams to support plant-floor technology and manufacturing systems.
  • Ensure IT infrastructure supports production uptime, automation systems, robotics, and equipment connectivity.
  • Provide support for warehouse management systems and logistics technologies as needed.
  • Maintain compliance with cybersecurity and data security requirements applicable to automotive and manufacturing industries.
  • Lead and develop IT team members through coaching, training, performance management, and succession planning.
  • Provide technical guidance and mentorship to strengthen team capabilities and technical expertise.
  • Promote a culture of collaboration, accountability, and continuous improvement.

Qualifications

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.

Experience

  • 7+ years of progressive experience in IT, preferably within a manufacturing or industrial environment.
  • 3+ years of leadership or management experience supervising IT staff or technical teams.

Technical Expertise

Strong knowledge of:

  • Cloud platforms such as Azure, AWS, or similar
  • Server infrastructure and virtualization technologies
  • Network administration and security
  • Cybersecurity frameworks and best practices
  • Backup, disaster recovery, and business continuity planning
  • Data analytics and reporting tools (Power BI or similar)
  • ERP systems and manufacturing technologies
Not Specified
Business System Analyst (Legal Technology)
✦ New
Salary not disclosed

Our customer, an Energy Infrastructure company, is seeking a Business System Analyst (Legal Technology).

This is a high-impact opportunity at the intersection of legal and technology. The role will work closely with attorneys and IT teams, leveraging AI tools, Power BI, iManage, and TeamConnect to modernize legal workflows.

Role: Business Systems Analyst (Legal Technology)

Work Mode: Full-time, Permanent Position

Geographical Location: Los Angeles, CA or San Diego, CA (Hybrid)- 4 days onsite / 1 day remote per week

Responsibilities:

  • Oversee the law department's technology portfolio, architectural roadmap, software vendors, and IT-managed services.
  • Partner with stakeholders across IT organization to align legal technology initiatives with enterprise strategy.
  • Advance the law department's use of artificial intelligence and enable legal-specific AI use cases.
  • Translate complex business strategies into enterprise architecture and technology requirements across multiple platforms.
  • Establish requirements management standards, methodologies, and best practices to enhance project delivery quality.
  • Influence strategic technology investment decisions through business cases aligned with corporate objectives.
  • Architect integrated solutions across systems, business units, and external partners while ensuring regulatory compliance.
  • Drive continuous improvement in business analysis methodologies using industry innovations and lessons learned.
  • Identify and mitigate risks in complex system implementations and develop contingency plans.
  • Analyze industry trends and emerging technologies to inform long-term digital transformation strategy.

Experience:

  • Typically requires 10+ years of related experience.
  • Experience in legal technology within a law firm or in-house legal department is required.
  • Must reside in Southern California or be willing to relocate upon hire.

Key Requirements (Must Haves):

  • Strong technical skills including AI tools (Copilot, ChatGPT, etc.).
  • Strong understanding of databases and enterprise systems.
  • Experience with iManage (Document Management System).
  • Experience with Power BI.
  • Experience with Mitratech TeamConnect or Enterprise Legal Management (ELM) platforms.
  • Legal technology experience from a law firm or in-house legal department.
  • Excellent communication and training skills, with the ability to work closely with attorneys.
  • Highly detail-oriented, professional, motivated, and consultative.
  • Undergraduate degree.

To apply:

If you are qualified, interested, and available, please send 1) your WORD version of your resume and 2) an email stating why you are a good fit for this position to

ElevateFlex provides an unparalleled platform for you to work with innovative companies and law firms worldwide on various exciting and challenging roles. We pride ourselves on respecting your individuality and choice of career, allowing you to bring your very best to each role, to continue to develop your experience, expertise, and professional network, and be supported with a package of benefits tailored to your needs.

As a member of our talent community, you will benefit from Elevate's curated training suite to enhance and develop your skills. You will have access to hands-on support, networking opportunities, and accessing the most up-to-date resources. By joining our global community of Talent, you will get the opportunity to work with our best top law firms and law department customers.

Equitability and inclusion are critical to ElevateFlex's success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry's most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business.

As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.

Not Specified
Technology Architect
✦ New
Salary not disclosed

W2(Consultant required in W2 only )

Job Title: Technology Architect | Analytics – Packages | Python – Big Data

Location: Hartford, CT 06156 (Onsite/Hybrid – Candidates willing to relocate will be considered)

Duration: 6 Months Contract (Extension possible)

Visa: Only Visa Independent Candidates (USC)

Job Description:

We are looking for an experienced Technology Architect / Lead with strong hands-on expertise in GCP, Python, and ETL implementations. The ideal candidate will play a key role in designing, developing, and delivering scalable data solutions while collaborating with cross-functional teams.

Must Have Skills:

  • Strong experience with Google Cloud Platform (GCP)
  • Proficiency in Python
  • Hands-on experience in ETL project implementation

Nice to Have Skills:

  • End-to-end ETL implementation experience
  • Experience with SDLC lifecycle and Agile methodologies
  • Strong communication and stakeholder management skills

Key Responsibilities:

  • Design and develop scalable solutions using GCP and Python
  • Translate high-level architecture into low-level implementation designs
  • Collaborate with architects, business analysts, and stakeholders
  • Analyze business processes and recommend data-driven solutions
  • Maintain detailed documentation for applications and integrations
  • Provide support for production issues and platform upgrades
  • Drive end-to-end ETL implementations

Experience Required:

  • 8+ years of IT experience with strong delivery background
Not Specified
Technology Account Executive
Salary not disclosed
Buford, GA 2 days ago

Technology Account Executive

New Business | Hunter Role

Location: Buford, GA

Compensation: Base salary $60,000–$70,000 with OTE $120,000–$140,000+


About SureLock Technology

SureLock Technology is a fast-growing IT solutions provider and a three-time Inc. 5000 honoree, recognized as one of the fastest-growing private companies in America. Ranked #112 in 2022 and #86 in 2023, SureLock continues strong momentum into 2024. Fewer than 20 percent of companies achieve this distinction three years in a row.


We deliver advanced IT solutions across education, government, and commercial markets, with a focus on network infrastructure, data center modernization, and cybersecurity.


Our mission is simple: solve complex technology problems while delivering the best customer experience in the industry. Our core values, proactive ingenuity, positive team harmony, relentless commitment, and trusted reliability, guide how we serve customers and support our team.


About the Role

This is not a Farmer role.


The Technology Account Executive is a new-business, hunter-focused position responsible for prospecting, opening doors, and winning new customer relationships. This role is ideal for someone who wants to build something of their own, a book of business created through effort, consistency, and curiosity.


While relationships you bring in will be nurtured long-term, the primary focus is new logo acquisition. You will own your pipeline end-to-end, from first outreach through close, working closely with engineering and services teams to deliver thoughtful, high-impact solutions.


This is a long-term career opportunity for someone who understands that sustainable success in sales is built over time.


Key Responsibilities

  • New Business Development (Primary Focus): Proactively prospect, network, and hunt for net-new accounts within assigned markets and verticals. Create opportunities through outbound activity, referrals, and strategic outreach.
  • Pipeline Ownership: Build, manage, and grow a healthy sales pipeline. Maintain accurate forecasting and pipeline hygiene.
  • Consultative Selling: Engage prospects using a discovery-first approach to understand business challenges. Learn SureLock’s solutions and guide customers toward outcomes that solve real problems.
  • Customer Experience Leadership: Own the customer journey from first conversation through close. Ensure a professional, transparent, and trust-based experience throughout the sales process.
  • Internal Collaboration: Partner with engineering, services, and leadership to design strong solutions and execute effectively. Coordinate internal resources to support successful deal outcomes.
  • Relationship Building: Develop long-term customer relationships with accounts you bring into SureLock. Create repeatable value and future growth opportunities.


What We’re Looking For

  • Experience: Bachelor’s degree or equivalent professional experience. Technology sales experience is a plus but not required. Compensation will align with experience.
  • Hunter Mentality: Comfortable creating opportunities and opening doors through proactive effort. Motivated by building something from scratch rather than inheriting accounts.
  • Growth Mindset: Curious, coachable, and committed to continuous improvement. Willing to learn both sales skills and technical fundamentals.
  • Discipline and Work Ethic: Consistent, daily effort toward pipeline creation and follow-through. Strong personal accountability for results.
  • Career Focused: Looking to build a long-term sales career, not just take a job.


Why Join SureLock Technology?

  • Build your own book of business and be rewarded for the value you create
  • Work alongside experienced technical and leadership teams invested in your success
  • Access real training, real support, and real opportunity
  • Join a company focused on relationships, accountability, and long-term growth


Join US

At SureLock Technology, we’re not hiring order-takers, we’re building sales professionals who want ownership, growth, and upside.


If you’re driven to hunt, eager to learn, and motivated to build something meaningful over time, we’d love to talk. Let’s build your future, together.

Not Specified
Technology Sales Consultant
Salary not disclosed
Lisle, IL 2 days ago
Company Description

ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.

Role Description

We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.

Qualifications
  • Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
  • Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
  • Experience in Account Management to build and maintain long-term client relationships
  • Exceptional communication, presentation, and negotiation skills
  • Ability to work effectively in a team-oriented, fast-paced environment
  • Proficiency in CRM systems and Microsoft Suite
  • Previous experience in the POS or retail technology industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field preferred
Not Specified
Executive Assistant to Global Technology Executive
Salary not disclosed
Atlanta, GA 2 days ago

Executive Assistant Position Summary

The Executive Assistant to the Global Technology Executive provides high-level administrative, operational, and strategic support to enable the effectiveness of the global technology organization. This role goes beyond traditional executive assistance, serving as a trusted partner to the Executive with direct responsibility for project portfolio coordination, technology procurement leadership, and cross-functional communication.

The ideal candidate demonstrates a strong sense of urgency, exercises exceptional judgment and confidentiality, and possesses advanced Microsoft Office skills, particularly in Excel and PowerPoint, to support executive decision-making and enterprise-wide initiatives.


Executive Assistant Key Responsibilities

  • Executive & Strategic Support
  • Provide proactive, high-level administrative support to the Executive, including calendar management, meeting coordination, and preparation of executive materials
  • Anticipate needs, prioritize competing demands, and act with urgency in a fast-paced, global environment
  • Handle highly sensitive and confidential information with discretion and professionalism
  • Serve as a trusted liaison between the organization and internal/external stakeholders
  • Establish disciplined, proactive calendar management, optimizing the Global Executive’s time through strategic prioritization, preparation, and conflict resolution across multiple time zones


Project Portfolio Support

  • Support the Global Technology Project Portfolio by tracking initiatives, milestones, dependencies, risks, and deliverables
  • Maintain and manage portfolio dashboards, reports, and executive summaries using Excel and PowerPoint
  • Coordinate portfolio reviews, governance meetings, and leadership updates
  • Partner with project managers and technology leaders to ensure timely, accurate reporting and follow-through


Procurement Coordination Responsibilities

  • Act as the primary point of coordination for technology procurement activities on behalf of the organization
  • Manage purchase requests, vendor onboarding, renewals, and contract documentation in collaboration with Finance, Legal, and Procurement teams
  • Track budgets, forecasts, and spend using Excel-based models and reporting tools
  • Ensure procurement processes are followed efficiently while meeting business urgency


Communication & Collaboration

  • Prepare clear, concise, and professional executive communications, presentations, and reports
  • Facilitate effective communication across global, cross-functional teams
  • Represent the Organization with professionalism, responsiveness, and credibility


Executive Assistant Required Qualifications

  • 8-10 years of experience supporting senior executives, preferably in a technology or global corporate environment
  • Demonstrated experience supporting project portfolios and/or procurement processes
  • Exceptional organizational skills with a proven ability to manage multiple priorities under tight deadlines
  • High level of integrity with demonstrated ability to maintain strict confidentiality


Executive Assistant Technical & Professional Skills

  • Advanced proficiency in Microsoft Office, with particular strength in:
  • Excel (tracking, reporting, formulas, data analysis)
  • PowerPoint (executive-level presentations, storytelling, visual clarity)
  • Strong written and verbal communication skills
  • Detail-oriented with excellent follow-through and accountability


Executive Assistant Personal Attributes

  • Strong sense of urgency and ownership
  • Highly professional, discreet, and trustworthy
  • Confident communicator who can interact effectively with senior leaders
  • Proactive, resourceful, and solution-oriented


First 90 Days – Success Metrics


First 30 Days: Orientation & Foundation

  • Establish a trusted working relationship with the Executive and key members of the technology leadership team
  • Demonstrate full understanding of Global Executive’s priorities, operating rhythm, and decision-making cadence
  • Independently manage calendar, meetings, and communications with accuracy and responsiveness
  • Gain working knowledge of the global technology project portfolio, key initiatives, and governance processes
  • Learn and adhere to all confidentiality, procurement, and financial control requirements
  • Produce accurate, timely meeting materials and executive communications using Excel and PowerPoint


Days 31–60: Ownership & Execution

  • Independently coordinate project portfolio reporting, including dashboards, timelines, and executive summaries
  • Deliver consistent, high-quality portfolio updates that require minimal revision from leadership
  • Take ownership of technology procurement coordination, including tracking requests, approvals, and renewals
  • Establish reliable Excel-based tracking for spend, contracts, and procurement status
  • Proactively identify risks, gaps, or delays within the project portfolio or procurement processes and escalate appropriately
  • Demonstrate a strong sense of urgency through timely follow-up and issue resolution


Days 61–90: Optimization & Impact

  • Operate as a trusted extension of the Global Executive, anticipating needs and driving follow-through without prompting
  • Provide clear, executive-ready visibility into the technology project portfolio, enabling informed decision-making
  • Improve efficiency and clarity in portfolio and procurement reporting through refined templates or processes
  • Ensure procurement activities are well-documented, compliant, and aligned with budget expectations
  • Deliver polished executive presentations and communications with consistent quality and professionalism
  • Be recognized by key stakeholders as reliable, responsive, and highly confidential


90-Day Outcomes

  • By the end of the first 90 days, the Executive Assistant will:Enable the Global Executive to focus on strategic priorities with confidence in operational execution
  • Provide dependable, accurate insights into project portfolio status and technology spend
  • Serve as a central point of coordination across portfolio management and procurement
  • Establish credibility and trust across global technology and corporate partners
Not Specified
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