Gts Technology Solutions Jobs in Usa

8,683 positions found — Page 5

Account Executive- (Telecom/Infrastructure solutions)
✦ New
Salary not disclosed
Irving, TX 1 day ago

Company Overview:

DataOne Systems is a leading provider of EF&I (Engineering, Furnishing, and Installation) services and high-quality cable manufacturing solutions. We specialize in delivering end-to-end infrastructure solutions that support the telecommunications, data, and power industries. Our commitment to excellence, innovation, and customer satisfaction drives our success, and we're looking for a dynamic Sales Representative to join our team.

Position Overview:

The Sales Representative will be responsible for driving sales and revenue growth by identifying and pursuing new business opportunities, building strong relationships with clients, and promoting our comprehensive range of products and services. This role requires a deep understanding of the telecommunications and cable manufacturing industries, as well as a proven track record in sales.

Key Responsibilities:

  • Sales Strategy Development: Develop and execute a strategic sales plan to achieve sales targets and expand our customer base for EF&I services and cable manufacturing solutions.
  • Client Relationship Management: Establish and maintain strong relationships with existing clients while identifying and cultivating new business opportunities within the telecommunications, data, and power sectors.
  • Product Knowledge: Maintain a thorough understanding of our services and cable manufacturing products, including technical specifications, industry applications, and competitive advantages.
  • Proposal Preparation: Prepare and present customized proposals, quotes, and sales presentations to potential clients, addressing their specific needs and requirements.
  • Negotiation and Closing: Lead contract negotiations, ensuring favorable terms and conditions for the company while meeting the client's expectations. Successfully close sales deals to meet or exceed sales targets.
  • Market Research: Stay updated on industry trends, market conditions, and competitor activities to identify emerging opportunities and threats.
  • Collaboration: Work closely with internal teams, including engineering, project management, and production, to ensure successful delivery of projects and customer satisfaction.
  • Reporting: Provide regular sales reports, forecasts, and updates via Salesforce to VP of Sales and senior leadership team.

Qualifications:

  • Experience: Minimum of 5 years of sales experience in EF&I services, telecommunications, cable manufacturing, or related industries.
  • Education: Bachelor’s degree in Business, Engineering, Telecommunications, or a related field is preferred.
  • Skills:
  • Strong understanding of EF&I services and cable manufacturing processes.
  • Proven ability to develop and maintain long-term client relationships.
  • Excellent negotiation, communication, and presentation skills.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Travel: Willingness to travel as needed to meet with clients and attend industry events.
Not Specified
RN Traveler - Solutions By Sanford - Bismarck Med Surge - FT Rotating
Salary Range: $2,866 - 3,586
Hope, ND 3 days ago
Create Your Career With Us!

You’re making a difference as a health care professional. Touch even more lives across the country – especially in underserved communities – through the unique travel staffing opportunities at Solutions By Sanford.

Facility: Bismarck Med Ctr
Location: Bismarck, ND
Address: 300 N 7th St, Bismarck, ND 58501, USA
Shift: 12 Hours - Rotating Shifts
Weekly Hours: 36.00
Salary Range: 2866 - 3586

Department Details

Experienced RNs come join the Solutions By Sanford team!

We are looking for RN's that meet the following qualifications:

- At least one year of experience.

- At least six months of travel experience.

- Live at least 60 miles from the location applied for.

Why Solutions By Sanford:

- You will be paid weekly, your stipend is included in the weekly pay rate.

- You will also be eligible for Sanford Benefits.

- Contracts are 14 weeks with the option to extend or go to another Sanford site!

Job Summary

The Registered Nurse (RN) is responsible for utilizing the nursing process (assessment, diagnosis, outcomes/planning, implementation and evaluation) to provide individualized nursing care to patients. Collaborates with other inter-professional colleagues, including physicians, to plan, implement and evaluate care. Demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Cares for patients in all phases of preventative care, health maintenance, diagnosis, treatment, and follow-up as patients move along the continuum of care. Responsible for the planning and coordination of care, patient assessment, patient education, triage, and various other nursing interventions. Functions within the scope and standards of nursing practice as outlined in the Nurse Practice Act and Administrative Rules in state of practice and licensure. The Sanford Professional Nursing Practice recognizes the Scope and Standards of Practice and the Code of Ethics for Nurses with Interpretive Statements as published by the American Nurses Association as the foundation of nursing care delivery and professional conduct.

Qualifications

Graduate from an accredited nursing program required, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA). Bachelor’s Degree in nursing preferred.

Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Job Function: Nursing
Req Number: R-0253404
Featured: No
permanent
Technology Design Engineer
✦ New
$86,800 - 165,200
Mckinney, TX 1 day ago
US-TX-MCKINNEY-513WZ ~ 2501 W University Dr ~ WING Z BLDG Position Role Type:
Citizen, U.Person, or Immigration Status Requirements:
S. government issued security clearance is required.​ S. citizens are eligible for a security clearance Security Clearance Type:
Secret Security Clearance Status:
Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. Raytheon’s RF & Microelectronics Center is responsible for full-scope Independent Design, Verification & Validation (IV&V) solutions for microwave products, including architecture trades, design, layout, development, integration, deployment, and sustainment of antenna systems and associated integrated system verification solutions. Within the RF & Microelectronics Center, the Airborne Antenna Design Department is a team of engineers responsible for electrical design and development of RF products within Raytheon. Our charter is to provide expertise in sub-systems engineering, RF and radome design, digital apertures, antenna ranges and module test.

Join our Airborne Antenna Design Department as an RF Design Engineer II and be at the forefront of cutting-edge technology with the opportunity to make a significant impact. Design, develop, and sustain state-of-the-art Transmit/Receive (T/R) microwave products (modules, TRIMMs, planar arrays, etc).
Implement best practice standards with regard to the planning, coordination, and implementation of microwave design and test with sound engineering process discipline and leadership.
Interface with factory, program, and customer personnel to implement design improvements.
Support factory troubleshooting, analyze product defect trends, and implement process/product improvements in alignment with factory and program production needs.
This 1st shift role will be 100% on-site and based in McKinney, TX.

Experience with data analysis using MATLAB.
S. government issued security clearance is required. S. citizens are eligible for a security clearance.

MS in Electrical Engineering is a PLUS.
RF/Microwave Design Verification Test (DVT) experience with network/spectrum analyzers and/or antenna measurement systems.
Experience using Keysight ADS and Mentor Graphics Xpedition design software.
Experience with PWB and CCA processes for hybrid designs incorporating digital, power, and RF circuitry.
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. This position offers relocation based on candidate eligibility.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:
Click on this link to read the Policy and Terms
permanent
Process Technology Manager
Salary not disclosed
Lakeland, FL 3 days ago

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.


Join us as our nextProcess Technology Manager, Reporting to our Head of Operations. You will coordinate Process Technology initiatives to bring consistency to the value chain with the aim to guide internal efficiency and customer satisfaction.


You will be based in Lakeland, FL.



In this exciting role you will:




  • Drive continuous improvement in citrus oil processing and liquid compounding operations.
  • Lead process industrialization for new formulas and product transfers.
  • Support yield, cost, capacity, and quality improvement initiatives.
  • Provide technical leadership and strategic input for Naturals process development in NOAM.
  • Act as a technical consultant for troubleshooting, capacity modeling, and CAPEX project support.
  • Drive implementation, change management and knowledge sharing
  • Develop operating instructions and parameters for equipment and manufacturing processes.


Technical Skills




  • Strong analytical and problem-solving skills using structured methodologies.
  • Excellent written and verbal communication; able to train and influence at all organizational levels.
  • Proven collaboration skills across functions and geographies.
  • Ability to manage multiple projects in a fast-paced manufacturing environment.
  • Proficiency in distillation, extraction, and compounding processes associated with citrus oils
  • Knowledge of Food Safety and Quality Systems (such as FSSC, AIB, ISO, GMP, GHP, HACCP)


Required Qualifications:




  • University degree in Chemistry or Engineering.
  • Related experience of minimum 5 years of which at least 3 years in equivalent position.
  • Product formulation and industrialization experience desirable.
  • Working knowledge of quality control methods such as HPLC, GC, and titration desirable.
  • Continuous Improvement mindset and familiarity with Lean fundamentals.
  • Strong Microsoft Office skills (intermediate Excel) and SAP experience.
  • Demonstrated ability to work effectively across technical, production, and leadership teams.
  • Self-motivated, detail-oriented, and able to work independently under minimal supervision.


What We Can Offer You:




  • Healthcare Plan:
  • Medical
  • Dental
  • Vision
  • High matching 401k plan
  • Vacation days


#LI-Onsite


#ZR


At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Not Specified
Oracle EBS Solution Architect
🏢 ClifyX
Salary not disclosed
Dallas, TX 2 days ago

Position Title: Oracle EBS Solution Architect

Location: Dallas, TX (Hybrid)

Duration: Fulltime


Job Description :

Functional Expertise: Deep understanding of Oracle EBS modules like Oracle Financials (GL, AP, AR), Supply Chain (PO, INV, OM), and Projects (PA).


Technical Skills: Strong grasp of business processes across finance, manufacturing, procurement, HR, and logistics.


Strategic Thinking: Ability to align technical solutions with business objectives and operational requirements.


Integration and Customization: Proficiency in designing customization strategies using Oracle Application Framework (OAF), Oracle Forms, PL/SQL, and ensuring seamless integration using APIs, Web Services, and middleware like Oracle SOA Suite.


Performance and Scalability: Knowledge of performance tuning and scalability planning to ensure the architecture supports high availability and performance optimization

Not Specified
Solution Architect – Data Center Construction & Engineering
Salary not disclosed
Dunwoody, GA 2 days ago

Onsite Monday-Thursday, Remote Fridays. About 25% travel


Our company is expanding our Data Center Build & Critical Environment practice, and we’re looking for a Data Center/Construction Solution Architect who can bridge the gap between business needs and physical data center realization.

In this role, you will architect services to produce high availability, high density, and construction-ready solutions across power, cooling, white space, and life-safety systems. You’ll guide clients through complex infrastructure decisions, lead technical scope development, partner with engineering and construction teams, and ensure the services you design perform as intended through commissioning and handover.

If you enjoy shaping mission critical environments, influencing system topologies, and pushing data center capabilities forward—this is the role.


Requirements:

•Bachelor’s or Master’s degree in Mechanical or Electrical Engineering, Industrial Engineering, or Construction Management.

•5+ years in data center design, mission critical construction, critical facilities engineering, or commissioning, preferably in hyperscale or colocation data centers.

•Strong understanding of UPS systems, switchgear, generators, chilled water/DX cooling, containment, fire & life safety, and high density/GPU cooling trends.

•Familiarity with Tier standards, TIA 942, ASHRAE TC 9.9, NFPA codes, and data center design and operational best practices.

•Ability to develop and defend CAPEX/OPEX models, evaluate vendor bids, and write detailed technical SOWs.

  • •Skilled at simplifying complex engineering decisions for non-technical leaders and driving alignment across multiple stakeholders.
Not Specified
SAC Solutions Architect
✦ New
Salary not disclosed
New York 1 day ago
As a SAC Solutions Architect, responsible for design and implement SAP Analytics Cloud.

Must be able to connect to various data sources, Code the cloud application designer to develop logic in SAC.

SAC planning expert who can configure data actions and multi actions .Work on plan to position and other enhancements and ongoing operations.

Skills Experience with Planning and Budgeting systems and modules including, cost center, profit center, internal orders, project planning, capital expense planning, operational planning, overhead planning, headcount planning, and internal order planning
Not Specified
Solutions Sales Consultant
Salary not disclosed
Chicago, IL 2 days ago

Title: Sales Solutions Consultant

Location: Chicago, IL Hybrid

Duration: 9+ months


Job Details:

  • 5 years of experience in industry insights development for the Consumer Packaged Goods (CPG) category (Nice to have)
  • 5 years of experience in senior/executive stakeholder partnership
  • Support scoping and consumer research efforts for alignment to your vertical’s business priorities, securing stakeholder input and approval and generating insights from consumer research.
  • Generate compelling insights from raw data sets
  • Advanced Proficiency in Stakeholder management
  • Work Schedule: Normal EST/PST business hours, Monday - Friday
  • Working Schedule: Hybrid
Not Specified
Head of Engineering, Technology, Media, & Telecom
🏢 Fractal
Salary not disclosed
San Francisco Bay 2 days ago

Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.


This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.


Learn more at Fractal | Intelligence for Imagination.


Note: This position is not eligible for Immigration Sponsorship at this time.


About the Role

This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.


As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.


Responsibilities

Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.


You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.


Technical Depth (Hands-On Architecture)

  • Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
  • Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
  • Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
  • Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems


Executive Presence & Live Architectural Thinking

  • Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
  • Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
  • Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
  • Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
  • Represent Fractal at the highest level of client relationship


Team Leadership (Building & Driving Senior ICs)

  • Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
  • Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
  • Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
  • Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice


Forward-Deployed & Embedded Delivery

  • Lead and run FDE-style engagements where your team operates inside the client's engineering environment
  • Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
  • Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
  • Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
  • Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them


Candidate Profile

Technical Qualifications

TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:

  • GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
  • AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
  • Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
  • Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
  • Real-time and event driven data pipelines (e.g. network telemetry)
  • Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations


Non-technical Qualifications

We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.

  • 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
  • Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
  • Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
  • The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
  • Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
  • A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
  • Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
  • Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)


Strong Preferences

  • Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
  • Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
  • Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
  • A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
  • Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns


Who Thrives Here

The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:

  • Enjoy being client-facing and accountable for outcomes.
  • Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
  • Believe great platforms come from strong engineering culture plus disciplined execution.
  • See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.



Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Not Specified
Technology Support & Training Specialist
✦ New
Salary not disclosed

Job description:

Shipman's value lies in our commitment -- to our clients, to the profession and to the community. We have one goal: to help our clients achieve their goals. How we accomplish it is simple: we devote our considerable experience and depth of knowledge to understand each client's unique needs, business and industry, and then we develop solutions to meet those needs. With more than 150 lawyers in offices throughout Connecticut, Massachusetts, and New York, we serve the needs of local, regional, national and international clients. Our clients include public and private companies, institutions, government entities, non-profit organizations and individuals.

The Technology Support & Training Specialist provides high-quality technical support to attorneys and business services staff in a law firm environment. This role supports firm-approved hardware, software, and legal applications while delivering excellent client service, practical user guidance, and training to ensure technology is used efficiently and securely.

Pay range for this role is: $35/hour to $43/hour ($72,800-$89,440/year)

Key Responsibilities

  • Provide Tier 1 and Tier 2 technical support for attorneys and staff.
  • Troubleshoot issues related to desktops, laptops, mobile devices, peripherals, and firm applications.
  • Support legal technology including document management, Microsoft 365, collaboration, and practice-specific tools.
  • Respond to and manage service desk tickets, ensuring timely communication and resolution.
  • Assist with new hire technology onboarding, including device set up and access.
  • Provide desk-side, virtual, and small-group training on firm systems and best practices.
  • Assist with software rollouts, upgrades, and firm technology initiatives.
  • Create or update documentation, quick reference guides, and knowledge articles.
  • Escalate complex issues appropriately while maintaining ownership through resolution.

Qualifications

  • 5 - 7 years of IT support experience, preferably in a law firm or professional services environment.
  • Strong knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams, One Drive).
  • Experience supporting Windows operating systems and hardware.
  • Familiarity with legal applications such as document management systems and document productivity tools preferred. (iManage Work 10, Litera Desktop or LiteraOne, iTimekeep (for time entry), DocuSign, Sharefile, Emburse ChromeRiver (for expense + invoice management) Bookit (Rendezvous) for conference room booking) Adobe DC).
  • Strong communication skills with the ability to support attorneys and senior professionals.
  • Client-service mindset, strong attention to detail, and ability to manage multiple priorities.

Physical and Other Requirements:

This position requires the ability to operate a keyboard at efficient speed. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The noise level in the work environment is usually moderate.

Non-Discrimination:

The Firm will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability, pregnancy, genetic information, gender identity or expression, veteran status or any other characteristics protected by applicable law, except in the case of a bona fide occupational qualification.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Disclaimer Statement

The preceding job description has been designed to illustrate the general nature and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

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