Graycore Floors Jobs in Usa
2,236 positions found — Page 7
Company Description
Natural Wood Floor Studio, based in Miami and established in 1989, is a leading wood flooring design company renowned for crafting unique, durable, and sustainable flooring solutions. We collaborate with top interior designers, developers, architects, and general contractors to deliver custom-based installations. Our approach emphasizes blending functionality and aesthetics to provide a natural touch to every project. We are committed to excellence and innovation in creating custom flooring for residential and commercial spaces.
Position Summary
Natural Wood Floors is seeking a detail-oriented and experienced **Estimator** to join our team. The Estimator will be responsible for preparing accurate and timely cost estimates for **wood flooring, decking, exterior claddings**, and related construction projects. This role plays a critical part in ensuring competitive bids, cost control, and successful project execution.
**Key Responsibilities**
* Review project plans, specifications, scope of work, and bid documents
* Perform quantity take-offs for labor, materials, and equipment
* Prepare detailed and accurate cost estimates and proposals
* Request and analyze subcontractor and supplier quotes
* Coordinate with project managers, superintendents, and vendors to clarify scope and pricing
* Track bid deadlines and ensure timely submissions
* Evaluate project risks and cost impacts
* Assist with change order pricing when required
* Communicate clearly with clients, general contractors, and internal teams
**Qualifications & Requirements**
- Minimum 1–3 years of estimating experience in construction (flooring experience preferred)
- Ability to read and interpret construction drawings and specifications
- Proficient in **Excel** and estimating software; **experience with PlanSwift is not required, but willingness to learn is mandatory**
- Excellent mathematical, analytical, and organizational skills
- Strong attention to detail and accuracy
- Ability to manage multiple bids and meet deadlines
- Strong written and verbal communication skills
**Required Skills**
- Must be legally authorized to work in the United States
- Experience working with commercial and residential construction projects
- Knowledge of Florida construction standards and practices
- Ability to work independently and as part of a team
- Bilingual (English/Spanish) – Required
**Compensation & Benefits**
- Salary $20-23
- Full time : 9AM -5PM
- One week of Vacation
- Opportunities for growth within the company
- Supportive and professional work environment
Company Description
For nearly 60 years, Carlisle Wide Plank Floors has been a leader in American-made luxury flooring, combining craftsmanship, artistry, and sustainability to create extraordinary spaces. Each floor is custom-made in our New Hampshire mill, crafted board by board from the finest materials and finished with exceptional attention to detail. Our floors reflect a deep commitment to design, heritage, and innovation, offering timeless character and enduring performance. Produced entirely in the United States, Carlisle floors elevate every space they transform, from bespoke residential projects to large-scale commercial developments.
Role Description
This is a full-time remote role for a Design Consultant. The Design Consultant will collaborate with clients to provide expert guidance on luxury flooring designs, while also maintaining a focus on exceptional customer service. Day-to-day responsibilities include consulting on interior design projects, recommending suitable products, and driving sales through relationship-building and product expertise. The Design Consultant will play a key role in representing the brand's commitment to craftsmanship and design excellence.
Qualifications
- Strong Customer Service and Sales expertise with a focus on building client relationships
- Knowledge of Interior Design principles and trends
- Experience with Furniture and Furnishings to assist in design consultations
- Exceptional communication and interpersonal skills
- Ability to work independently in a remote environment
- Experience in luxury or high-end products is a plus
- Bachelor’s degree in Interior Design, Architecture, or a related field is preferred
Purpose:
At Floor & Decor, we’re transforming spaces and careers across the country. The most exciting thing we’re building isn’t just floors—it’s a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next.
The Senior UKG/Kronos Configurator serves as the technical owner of the Kronos platform, with primary accountability for integration stability, configuration governance, and platform health.
This role is responsible for ensuring all Kronos integrations, security configurations, and platform updates are reliable, documented, tested, and aligned with payroll and compliance requirements across a multi-state retail environment.
Core Responsibilities
Kronos Integration Ownership (Primary Focus)
- Own the design, implementation, documentation, monitoring, and lifecycle management of all Kronos integrations.
- Maintain a complete integration inventory including upstream/downstream dependencies and payroll impact.
- Establish and execute regression testing strategy for Kronos releases and system updates.
- Serve as primary escalation point for integration failures, ensuring root cause analysis and documented resolution.
- Partner with payroll, HRIS, and IT to ensure data integrity across systems.
- Identify and reduce single points of failure within the integration landscape.
Platform Configuration & Governance
- Act as technical subject matter expert for Kronos back-end configurations, including security and business rules.
- Maintain and periodically review application security configurations and integration access.
- Partner with business stakeholders on system updates, process modeling, and roadmap alignment.
- Support audit initiatives including SOX User Review, SOX Update Review, and change control processes.
- Serve as Tier 3 escalation resource for complex application issues.
Vendor & Release Management
- Own vendor relationships related to Kronos integrations and platform health.
- Coordinate testing and impact analysis during application releases.
- Ensure proper change management and documentation standards are followed for all system updates.
Essential Job Functions
- Gather and analyze requirements for system enhancements and integration changes.
- Configure and maintain Kronos business rules and integrations.
- Participate in planning, design, build, test, and deployment phases of projects.
- Collaborate with QA teams for validation and testing activities.
- Ensure audit-readiness and defensible documentation for system configurations and integrations.
- Provide operational support and issue resolution with a focus on long-term stability and risk reduction.
Position Characteristics
- This role requires strong ownership mindset and accountability for integration stability.
- No travel required.
- No software coding required; however, strong technical fluency in integrations and data flow design is expected.
You’ll Be Successful With
Minimum Eligibility Requirements
- 5+ years of hands-on UKG/Kronos experience with deep domain knowledge of timekeeping, accruals, payroll interfaces, and module interdependencies.
- Proven experience owning and troubleshooting application integrations (file-based, API, middleware, or vendor-managed interfaces).
- Demonstrated end-to-end ownership of integration lifecycle: design, configuration, testing, monitoring, failure triage, and documentation.
- Strong understanding of system architecture, data flow, and downstream payroll impact.
- Experience partnering with IT and business stakeholders during system releases and updates.
- Experience participating in audit processes (SOX user reviews, change management, and documentation standards).
- Experience working within Agile or hybrid (Agilefall) delivery models.
- Proficiency in Excel and general Microsoft Suite tools.
You’ll Be Supported With
- Bonus & career advancement opportunities at every level
- Programs like 401K with discretionary company match, Employee Stock Purchase Plan, and Referral Bonus Program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
- Work-life balance:
- A personal holiday
- Volunteer Time Off program that starts on day one
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
- Limited travel required including air and car travel
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements
Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
Note:Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Benefits & Rewards
- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- A personal holiday and Volunteer Time Off program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity
Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked.
If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.
Qualities we look for:
- Friendly and enthusiastic
- Entrepreneur and hard-working
- Honest and accountable
- Excellent communication and listening skills
Essential Job Functions:
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
- Provide above and beyond customer service and exceed customer expectations when assisting customers.
- Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
- Work in cooperation with management and team members to achieve sales goals.
- Process customers at checkout using point of sale (POS) system.
- Process customer refunds and exchanges according to established guidelines.
- Follow established cash, check and credit card acceptance procedures.
- Create price tags and merchandise signs. Stock, tag and display merchandise.
- Act and work in a manner consistent with the company's core values.
- Demonstrate and understand compliance of the company's safety processes.
- Answer telephone according to the company guidelines.
- Be available to assist in other areas of the store as needed.
- Work in a fast pace environment with accuracy.
Minimum Eligibility Requirements:
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Ability to handle multiple tasks and work well under pressure.
- Some positions may require completion of forklift certifications through F&D.
- Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
Working Conditions (travel & environment):
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements:
- Ability to exert 30 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note:
Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours:
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours:
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards:
- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- A personal holiday and Volunteer Time Off program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Equal Employment Opportunity:
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
$17.75 - $20.90
Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Full-Time and Part-Time Positions Available.
Qualities We Look For:
- Friendly and enthusiastic
- Entrepreneur and hard-working
- Honest and accountable
- Excellent communication and listening skills
Essential Job Functions:
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
- Provide above and beyond customer service and exceed customer expectations when assisting customers.
- Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
- Work in cooperation with management and team members to achieve sales goals.
- Process customers at checkout using point of sale (POS) system.
- Process customer refunds and exchanges according to established guidelines.
- Follow established cash, check and credit card acceptance procedures.
- Create price tags and merchandise signs. Stock, tag and display merchandise.
- Act and work in a manner consistent with the company's core values.
- Demonstrate and understand compliance of the company's safety processes.
- Answer telephone according to the company guidelines.
- Be available to assist in other areas of the store as needed.
- Work in a fast pace environment with accuracy.
Minimum Eligibility Requirements:
- Must be 18 years or older.
- Knowledge of basic math skills.
- Customer service experience.
- Ability to handle multiple tasks and work well under pressure.
- Some positions may require completion of forklift certifications through F&D.
- Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.
Working Conditions (Travel & Environment):
- While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements:
- Ability to exert 30 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.
Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience. Full-Time and Part-Time Positions Available.
Qualities we look for: Friendly and enthusiastic, Entrepreneur and hard-working, Honest and accountable.
Essential Job Functions: Greet every customer in a helpful and courteous manner. Connect with customers, ask about their projects, recommend our products and excite customers about their purchase. Provide above and beyond customer service and exceed customer expectations. Demonstrate and understand compliance of the company's safety processes. Act and work in a manner consistent with the company's core values. Process customers at checkout using the point of sale (POS) system. Process customer refunds and exchanges according to established guidelines. Open and close registers. Follow established cash, check and credit card acceptance procedures. Answer the telephone according to the company guidelines. Stock, tag and display merchandise as required. Be able to create price tags and merchandise signs.
Minimum Eligibility Requirements: Must be 18 years or older, Knowledge of basic math skills, Customer service experience, Potential travel to other stores for support.
Working Conditions (travel & environment) While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.
Physical/Sensory Requirements: Medium Work Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.
Store Hours: Monday - Friday 7:00 AM - 8:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM. Pickup Hours: Monday - Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM.
Benefits & Rewards: Bonus opportunities & career advancement opportunities at every level. Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program. Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria). Work-life balance, including: Paid vacation and sick time for eligible associates, Paid holidays plus a personal holiday, Paid Volunteer Time Off that starts on Day 1.
Equal Employment Opportunity: Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Riemer Floors – Bloomfield Hills, MI
Full-Time | Leadership Role
Riemer Floors is seeking a hands-on Assistant General Manager to provide operational leadership, drive system adoption, and strengthen execution across our multi location flooring business.
This role focuses on follow-through, accountability, and process discipline to support sales growth and operational consistency.
ResponsibilitiesOperational Leadership
- Oversee coordination across service, dispatch, warehouse, and delivery.
- Improve workflow from order entry through installation.
- Remove bottlenecks and ensure initiatives are completed.
Sales Process Accountability
- Coach sales staff on accurate order entry and adherence to procedures.
- Reduce errors and rework through training and follow-up.
- Reinforce consistent use of RFMS features.
Systems & Technology
- Lead transition to and adoption of RFMS Online.
- Implement receiving/scanning workflows.
- Train team members on system usage and monitor compliance.
Strategic & Financial Support
- Participate in operational planning and decision-making.
- Support financial discipline, including vendor payment term compliance.
- Review key performance metrics to guide improvements.
- 5+ years of leadership experience in flooring, construction, building materials, or distribution.
- RFMS experience strongly preferred; ERP experience required.
- Experience implementing new systems or workflow changes.
- Ability to interpret financial data and operational KPIs.
- Strong communication and accountability mindset.
- Results-driven and comfortable coaching experienced team members.
- Competitive compensation + performance incentive.
- Leadership visibility and impact.
- Growth opportunity within the KSI Family of Brands.
Location: Bloomfield Hills, MI
- Schedule: Full-Time, On-Site
Our luxury high jewelry client is looking for an ASM! This will be for their brand new store opening at South Coast Plaza this summer.
ROLE OVERVIEW:
The Assistant Store Manager plays a key hands-on role in the day-to-day running of the client's South Coast Plaza store. This is a highly service-driven boutique with a close-knit team and a strong focus on delivering an exceptional luxury client experience.
Working closely with the Area Manager, the Assistant Store Manager supports daily operations, sales performance, and team leadership. The role is primarily operational and client-facing rather than strategic, with a strong emphasis on leading by example on the shop floor, maintaining high standards, and supporting a small sales team in achieving store targets.
RESPONSIBILITIES:
Store Operations & Daily Management
- Support the Store Director in the smooth day-to-day operation of the Sloane Street store.
- Ensure consistently high standards of client service, store presentation, and operational execution.
- Act as a senior point of contact on the shop floor, handling client needs and resolving issues with confidence and discretion.
- Open and close the store as required and support rota planning and daily coverage.
Sales & Client Experience
- Be highly present on the sales floor, delivering exceptional, personalised service to all clients.
- Support the achievement of store sales targets.
- Build strong repeat-client relationships through consistent follow-up, clienteling, and attention to detail.
- Support private appointments and in-store events as required.
Team Support & Development
- Support the Area Manager in the day-to-day management of a small team of approximately five sales associates.
- Lead by example in behaviour, presentation, and service standards.
- Assist with onboarding, training, and coaching to support team performance and confidence.
- Provide regular feedback to the Store Director on team performance and development needs.
Stock & Back-of-House Support
- Support back-of-house processes, including stock handling, accuracy, and organisation.
- Assist with stock deliveries, transfers, and basic administration.
- Ensure stock rooms and selling areas are maintained to brand standards.
Reporting & Administration
- Support basic sales reporting, daily figures, and store administration as required.
- Communicate key store updates to the Store Director and wider retail team.
QUALIFICATIONS AND EXPERIENCE
Previous experience as an Assistant Store Manager or Senior Sales Associate within luxury retail, ideally fine or high jewellery.
Strong sales and clienteling skills with a genuine passion for luxury service.
Comfortable working in a smaller store environment where roles are hands-on and varied.
Organized, reliable, and detail-oriented with strong follow-through.
Confident communicator with a collaborative, supportive leadership style.
You can use to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
Director of Franchise Sales & Performance
Company: Spartan Floor Coatings
Location: Greenwood Village, CO
Compensation: $85,000–$125,000 Total Compensation (Base + Performance Bonus)
This range reflects total compensation potential. Base salary is determined by experience and does not represent starting pay.
About Spartan Floor Coatings
Spartan Floor Coatings is one of the fastest-growing concrete coating franchise brands in the country, now with 31 locations nationwide and expanding aggressively.
Our success is built on:
- A proven launch process
- Best-in-class sales systems
- Strong marketing infrastructure
- Hands-on training at our Colorado headquarters
- A performance-focused support structure
As we expand, we are strengthening our Franchise Performance team to ensure every new owner launches successfully, grows profitably, and scales confidently.
About the Role
The Franchise Performance Coach is a strategic leadership role focused on franchisee success, sales growth, and operational performance. Your role is to guide franchisees through business ownership — from onboarding through launch, growth, and multi-territory expansion. This position blends sales leadership, coaching, KPI management, and business operations support to help franchise owners:
- Launch successfully
- Achieve strong early revenue
- Establish repeatable systems
- Improve operational efficiency
- Hit and exceed their KPIs
- Build a foundation to scale into multi-territory operators
You will be part of a growing department responsible for franchisee training, onboarding, field development, and long-term performance coaching across the entire Spartan network.
Key Responsibilities
Franchise Onboarding & Launch Readiness
- Guide new owners through pre-launch and launch phases, ensuring they understand their sales systems, operational workflows, CRM usage, and business responsibilities.
- Coordinate with the corporate install trainer to align classroom and field training schedules.
- Ensure every franchisee enters launch confident in sales, systems, scheduling, and business operations.
Sales Leadership & Revenue Growth
- Train franchisees on in-home sales strategy, phone consultations, follow-up systems, pricing, and closing techniques.
- Conduct call reviews, estimate reviews, and KPI reviews to identify opportunities for improved performance.
- Build revenue-focused action plans tailored to each territory’s goals and market dynamics.
Business Coaching & Operational Performance
- Coach owners on:
- KPI tracking and interpretation
- Workflow and scheduling optimization
- Team development and accountability
- Profit margins and business structure
- Daily operational discipline
- Identify bottlenecks and implement solutions that improve efficiency and increase profit per job.
Field Support & System Alignment
- Travel up to 40–50% for market visits, sales coaching, business reviews, and launch support.
- Support franchisees with field observations, sales ride-alongs, team coaching, and operational audits.
- Provide feedback to corporate leadership to help refine systems, streamline processes, and strengthen the overall Spartan brand.
Network Development & Best Practices
- Host group coaching, virtual sessions, and quarterly performance trainings.
- Support continuous improvement of tools, scripts, dashboards, and training materials.
- Ensure consistent system adherence across the network to maintain brand standards and drive predictable results.
Ideal Candidate
Required Experience
- 3+ years in franchise operations, field performance coaching, business consulting, or multi-location support — ideally in home services or trade industries.
- Proven success helping businesses improve sales performance, strengthen operations, and meet revenue targets.
- Experience supporting owners/operators who are new to entrepreneurship.
Skills & Attributes
- Strong sales leader with the ability to teach, coach, and hold others accountable.
- Operationally minded — understands how scheduling, workflow, capacity, and discipline drive profitability.
- Exceptional communicator who can build trust, influence owners, and create buy-in.
- Comfortable with KPIs, P&Ls, and CRM systems.
- Thrives in a fast-growing, process-driven, entrepreneurial environment.
Why Join Spartan?
- Be a key part of a fast-scaling national franchise system with strong momentum.
- Directly contribute to franchisee success and the growth of the Spartan brand.
- Competitive total compensation package with performance-based earnings.
- Work closely with leadership and play a visible, high-impact role shaping the future of the network.
- Join a high-performance culture built on accountability, results, and continuous improvement.
Ready to help entrepreneurs launch strong, grow fast, and scale with confidence?
Apply today and play a key role in building one of the strongest performance-focused franchise systems in the home services industry.
This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information.
Minimum Eligibility Requirements- High School Diploma or GED
- 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
- Excellent communication skills (verbal & written)
- Ability to multi-task and work in a fast-paced environment
- Act and work in a manner that is consistent with company's core values
- Demonstrate a thorough understanding and compliance with the company's safe lifting practices standard operating procedures
- Demonstrate the ability to drive and teach the company philosophy around the basic P's of retail. The basic P's of retail include but are not limited to: People, Position, Product, Presentation, Price, Promotion, Purchasing
- Provide direction to all product sales specialists to ensure a highly attentive and accurate level of customer service
- Complete all product specialist certification courses
- Demonstrate a thorough understanding of merchandise and installation
- Ensure the overall merchandising, pricing and organization of the department
- Communicate standard operating procedure direction and changes to all associates in a timely manner
- Complete the Industrial Truck (forklift) proficiency testing and certification
- Communicate inventory needs to management
- Direct and assist the processing of merchandise to the showroom floor
- Validate all product placement and pricing within the department
- Greet every customer in a helpful and courteous manner
- Assist customers with product questions and selections
- Process customers at check-out using the point of sale (POS) system
- Process customer refunds and exchanges according to established guidelines
- Present 'how-to' classes to customers
- Follow established cash, check and charge card acceptance procedures
- Answer the telephone according to accepted guidelines
- Stock and tag merchandise displays as required
- Create price tags and merchandise signs
- While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.
Physical Work Ability exert 30 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Store HoursMonday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup HoursMonday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards- Bonus opportunities at every level
- Career advancement opportunities
- Relocation opportunities across the country
- 401k with discretionary company match
- Employee Stock Purchase Plan
- Referral Bonus Program
- 80 hrs. annualized paid vacation (full-time associates)
- 4 paid holidays per year (full-time hourly store associates only)
- 1 paid personal holiday of associate's choice and Volunteer Time Off program
- Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.