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IT Customer Engagement Leader
Salary not disclosed
Cincinnati, OH 2 days ago
Be Here. Be Great.

Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Our enterprise P&C IT organization is on a mission to accelerate the Great American strategy and empower the many Business Units and Shared Services with the appropriate technology, data, and applications to enable their business objectives and plans. We are looking to hire an IT Customer Engagement Lead who is a leader in our enterprise IT Organization and a strategic partner to one or more of our Divisions.

As the strategic partner, you will be responsible for building relationships and partnering with our business customers to understand their business needs and challenges as well as define the capabilities, technology strategy, and target IT operating models to accelerate their business strategies and go to market plans.

P&C IT Services is looking for a Customer Engagement Leader to join their team. The level for this position will be based on the candidate's experience.

This individual will work a hybrid schedule out of the Cincinnati office.

If you have a passion for building relationships, helping companies win with technology, and staying current with industry trends, then read further this is the role for you!

Responsibilities

Customer Relationship Management Helps blur the lines between business and technology

  • Establishes the appropriate IT / Business engagement model and corresponding set of IT services aligned to a Divisions business model. This position will act as a mini CIO for these groups.
  • Develops relationships with key business stakeholders to understand their business strategies, needs, and challenges
  • Gathers information on the business and technology objectives for business units, identifies customer needs and creates a shared technology plan to support business outcomes
  • Ensures the customer is positioned best on technology AND data to support current and future needs

Technology Strategy Influences, provide options for the BU to win with technology and data

  • Gathers and communicates market research on insurance and technology trends that is relevant to our business customers
  • Participates in business strategy conversations helping define opportunities/ options to leverage technology and data to run, transform, or grow their businesses
  • Drives conversations with customers to define and influence the business capabilities, digital experiences, and new ways of working to enable business objectives
  • Develops a multi-year BU technology strategy and investment roadmap to address strategic outcomes and drive customer success for the short and long term
  • Helps define the target IT operating model and specific business unit technology strategies and transformation for digital, automation, data, analytics, application modernization as needed
  • Drives the business case for change and portfolio of initiatives and technology investment(s) aligned to business priorities

Delivery Execution & Support - Advocates for the BU and ensures no surprises

  • Make sure customer needs are being met and understood by each department in the company from strategy to execution; knows which IT teams/resources to bring to the table and when
  • Collaborates with internal IT teams to identify options to leverage technology and data to enable business drivers for a Division around easy of doing business, new revenue, operational efficiencies, and improved decision making through the use of data and analytics
  • Partners with IT Delivery Managers, Enterprise Architects, and business stakeholders on developing the \"OneTeam\" delivery model playbook for success including the CSAT outcomes, team structure, roles, etc. across all initiatives for a particular business unit
  • Serves as a point of escalation to manage risks and concerns back to the customer across all portfolio's of work for the business unit
  • Partners with business and technical teams to gather feedback on the health of the relationship and quality of delivery of IT services
  • Drives strategies and recommendations on strategies to drive adoption and continuous improvement opportunities for IT applications and assets
Qualifications
  • A minimum of 15 years of related experience required
    • Prior experience within the P&C industry with deep knowledge Insurance domain expertise, a deep knowledge of various insurance functions across the value chain.
    • Strong level of technology expertise/breath (digital, automation, application modernization, data, analytics, etc.)
    • Strong experience building relationships (trust) and managing stakeholder expectations from strategy to planning and execution; including abilities to create win-win partnerships, with a strong understanding of give and take
    • Prior experience consulting skills or experience facilitating business and technology strategies; Ability to see the big picture and plan out steps to achieve it.
    • Ability to influence change, energize business and technical teams and foster buy in at all levels
    • Experience with navigating organizations and driving alignment and urgency across cross functional teams
    • Prior experience driving business transformation and organizational change
    • Prior experience leading complex and large-scale technology initiatives and engagements
  • Genuine curiosity and passion for all things technology to apply the industry trends into the business
  • Strong communication skills: verbal, written, listening to various levels across the organization
  • Strong Problem Solving and results orientation/ execution skills - Takes ownership in tasks and projects seeing them through to completion. Ability to handle complex and ambiguous situations.
  • Bachelor's or advanced degree preferred

Business Unit: Property & Casualty IT Services

Salary Range: $155,600.00 -$208,400.00

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

Not Specified
Senior IT Staffing Account Executive
🏢 Zeektek
Salary not disclosed
Roseville, CA 2 days ago

Senior IT Staffing Account Executive / Market Leader

Locations:

Open to proven senior producers across the U.S. with an established market presence


The Opportunity

This role is built for experienced IT staffing producers who want more than a quota - they want ownership. Zeektek is hiring a senior-level Account Executive to build and own a market, shape a long-term growth strategy, and scale a book of business with full organizational backing.

This is an ideal opportunity for a high performer who feels constrained in their current role - capped commissions, limited autonomy, internal competition, or lack of investment - and is ready to create something lasting. The role is challenging by design, but for the right individual, it is exceptionally lucrative and offers the chance to establish a personal legacy within a fast-growing firm and the tech staffing industry.


What You’ll Own

  • End-to-end ownership of a defined market or vertical within IT staffing
  • Development and execution of a long-term market growth strategy
  • Full responsibility for business development, account expansion, and revenue growth
  • Ability to build, scale, and retain a high-performing consultant population
  • Strategic relationships with senior-level hiring leaders and decision-makers
  • Autonomy to shape how your desk, territory, and client base are built
  • Close partnership with executive leadership to align growth strategy and resources

This is not a plug-and-play role — it’s a build, scale, and lead opportunity.


Who This Role Is For

You’re likely a fit if you:

  • Have 5+ years of IT staffing experience with a proven record of growth
  • Think beyond individual placements and focus on market penetration and scale
  • Want to own your success without internal competition or artificial limits
  • Are motivated by building something that’s truly yours - not just inheriting accounts
  • Thrive in environments that reward initiative, resilience, and strategic thinking
  • Are financially driven and comfortable with high accountability
  • See challenges as leverage points, not obstacles


Requirements

  • 5+ years of technical staffing agency experience (required)
  • Demonstrated success growing accounts, territories, or verticals
  • Experience selling SOW and Project solutions in addition to traditional staffing
  • Strong network of client relationships within IT and technology leadership
  • Proven ability to scale consultant headcount and revenue
  • Strategic mindset with hands-on execution ability
  • High integrity, professionalism, and business acumen


Why This Role Is Different

  • True market ownership - no internal competition for your accounts
  • Uncapped earning potential designed for top-tier performers
  • Profit sharing opportunities tied to market success
  • Executive-level visibility and decision-making influence
  • Support from recruiting, marketing, and leadership invested in your growth
  • A company culture that rewards builders, not just maintainers

Zeektek invests in people who want to build - and backs them fully once they do.


Why Top Performers Choose Zeektek

  • Competitive base + best-in-class, uncapped commission structure
  • Aggressive bonus and incentive programs
  • Direct access to C-Suite leadership - no layers of red tape
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Company outings and team events
  • A high-performance culture that rewards results
  • Unlimited Paid Time Off


About Zeektek

Zeektek is an award-winning IT staffing and solutions firm founded on loyalty, trust, and performance. Recognized as a Best Staffing Firm to Work For and among the Fastest Growing Technical Staffing Companies, we are intentionally building markets through senior talent who want autonomy, upside, and long-term impact.


Equal Opportunity Employer

Zeektek is proud to be an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and business needs.

Sen

Not Specified
Director Human Resources Services
Salary not disclosed
Elko, NV 2 days ago

About the Company

Are you ready to be a People services Director of a great hospital on the beautiful Nevada, Utah, and Idaho border? This hospital is part of a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. This acute care hospital that offers exceptional care to Nevada, Utah, and Idaho and the surrounding areas of northeastern Nevada. We are recognized by the American College of Cardiology as an accredited Chest Pain Center, and we believe that health care should be effective, safer, and more available to all people. We are committed to providing our patients with the highest quality, family-friendly care available.



About the Role

This amazing opportunity comes with a partial Relocation Package in exchange for your Bachelor’s degree and 7 years of progressive HR leadership experience. As a Director, People Services, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. This is more than an HR leadership role. It’s an opportunity to shape the future of healthcare in rural Nevada by nurturing a positive, engaged and high performing workforce.



Responsibilities


  • Directs and evaluates Human Resources operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
  • Lead and execute robust retention strategies to reduce turnover and support long-term talent development.
  • Build and sustain positive labor relations, including leading union negotiations and maintaining a collaborative approach with union representatives.
  • Analyze workforce data to identify trends and drive proactive solutions around engagement, staffing, and employee satisfaction.
  • Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
  • Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding.
  • Coordinates and directs internal/external Human Resources audits.
  • Creates and fosters an environment that encourages professional growth.


Qualifications

  • Bachelor’s degree required with 7 years of progressive HR leadership experience.
  • HR Certifications are preferred.
  • Previous Healthcare Experience is preferred.





Pay range and compensation package


In addition to your base compensation, this position also offers:


  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.


Equal Opportunity Statement


This is an Equal Opportunity Employer. This Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.



If interested please email Alyx - with a resume


Interview Steps


  • Initial 10-minute screening call
  • Teams Interview
  • In-person Interview


Physical Requirements


This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.


Benefits information

Benefits include medical, dental, vision, retirement, and PTO

Equal Employment Opportunity Statement:

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Physical Requirements:

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.

Not Specified
IT Business Operations Consultant III
Salary not disclosed
Atlanta, GA 2 days ago

The Georgia Customer Relationship Management and Tech Ops (CRM & TO) organization serves as a trusted advisor and strategic business partner to market leadership, service areas, and enterprise IT, synthesizing care delivery and health plan insights to inform enterprise strategy and drive measurable business value.

Within this organization, the IT Business Operations III role functions as a business technology partner, connecting the Georgia market to enterprise IT and ensuring the voice of the customer is accurately represented across enterprise product portfolios. The role maintains strong partnerships with enterprise product teams supporting Acute and Complex Care, Omnichannel Patient Engagement & Wellness, Clinical, Ancillary, Retail, Revenue Management, and Social and Community Health services. Mission-critical responsibilities include translating market priorities into actionable business and technology requirements, informing enterprise decision-making through market insight, and driving alignment between enterprise IT solutions and Georgia market operational and strategic objectives.

The role involves healthcare IT business consultant experience with gathering, documenting, and validating business requirements and translating them into actionable technical or operational solutions. Experience assisting with business case development, including cost estimation, effort sizing, and value justification for IT initiatives. Demonstrated project leadership skills, including experience leading or coordinating initiatives using formal or informal project management practices. Experience with Epic systems implementation, integration, optimization, or end-user workflows preferred; strong working knowledge of Epic modules and technical components is acceptable. Demonstrated ability to work with diverse technologies, systems, and platforms, and effectively collaborate with technical teams. Strong analytical, critical-thinking, and problem-solving skills, with the ability to assess complex issues and drive practical solutions. Success will involve flexibility to use Information Technology and business experience to focus on the customer and drive to results in multiple assignments.

Job Summary

This individual contributor position analyzes information relevant to forecasting KPs future technical and operational information needs and executes business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies. This role provides support to leadership by providing information regarding business systems, data and process initiatives and to cross-functional management by providing information regarding business and technology issues. This position also implements technology or business process integration plans, and supports systems and business process activities.

Essential Responsibilities

  • Researches and summarizes information relevant to forecasting businesss future technical and operational information needs.
  • Provides recommendations to senior team members regarding the development and definition of the business/technology strategy based on stakeholder input.
  • Supports business and/or technology plans to ensure capability for alignment with business unit and KPs national and regional strategies.
  • Supports the processes of information systems needs in project areas such as new business operating models, innovative approaches to IT solutions support, market research of emerging or available product functionality and operational readiness assessment.
  • Supports the implementation of technology or business process integration plans.
  • Provides support to leadership by providing information regarding business systems, data, process initiatives, and vendors.
  • Executes systems and business process activities.
  • Provides support to cross-functional management and leadership by providing information regarding business and technology issues.
  • Coordinates inter- and intra-departmental systems integration activities.
  • Provides consultation and guidance to ensure technology or process owners have access to the required information and training for effective system or process operations.
  • Develops, prepares, and utilizes reports to track operational performance across business functions, areas, or vendors.
  • Maintains resource (for example, associates, vendors, infrastructure) capacity planning and demand management processes and reports.
  • Tracks annual IT projects and operations.
  • Tracks, maintains, and reports performance metrics (for example, data quality, customer metrics, financials).
  • Supports senior team members in reviewing performance metrics and outcomes to drive ongoing operational change and improvements.
  • Performs data analysis to evaluate and ensure efficient, cost effective operational solutions which support systems processes and functional requirements.
  • Conducts research on topics related to technology and business initiatives.
  • Supports the development, implementation, and the maintenance of data quality improvement and training programs.
  • Analyzes identified problems in technology and business solutions to determine cause and desired resolution.
  • Monitors trends and changes in healthcare technology and information systems.
  • Supports technologies, systems solution design, data, and metrics in alignment with the organizations vision, goals and objectives.
  • Supports initiatives in alignment with other National initiatives.
  • Prepares source documents and monitors the use of established and documented IT processes, tools, and best practices.
  • Consults with departments, IT managers, and vendors to ensure security, compliance, infrastructure, network, and application controls are in place.
  • Collaborates with departments and IT managers to support the development and testing of business continuity and resiliency-procedures and infrastructure procedures.
  • Participates in cross-functional and/or cross divisional task forces to identify and document functional requirements, workflow, information sources and system specifications.
  • Updates and maintains a knowledge repository of current technology and business processes for designated department or business area.

Minimum Qualifications

  • Bachelors degree in Business Administration, CIS, Mathematics, or related field and three (3) years experience in business operations, IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Not Specified
Business Human Resources Manager
Salary not disclosed
Murray, KY 3 days ago

Business HR Manager – Pella Operations

Location: Macomb, IL or Murray, KY


Job Summary:

We are seeking a highly motivated and experienced Business HR Manager to join our Operations HR team. This role will be a part of our manufacturing facility leadership team. In this role, you’ll be responsible for workforce planning, plant-specific initiatives (acquisition, retention, community engagement, & local talent pipeline development), and building a holistic talent advantage. You will also partner directly with the Plant Manager and their leadership team within the facility to drive plant performance and success.


Key Responsibilities:

  • Partners with HR & Ops leaders to develop and deploy talent strategies aligned with the achievement of business objectives.
  • Actively serves as one of the plants core leadership team members, leveraging knowledge of talent strategies and business acumen to create a long-term talent advantage that achieves results.
  • Identifies opportunities within the plant that require talent solutions and applies the right solutions for success (leadership development, career pathing, team structures, etc.)
  • Contributes to long-term strategic plans and direction of the business and manufacturing plants, functioning as part of the site’s senior leadership team.
  • Establishes an inclusive work environment, aligned with the Pella culture, that enhances team member experience and increases retention.
  • Provides coaching and feedback to the Plant Manager and their leadership staff within the facility, enabling and empowering them to reach their full potential.
  • Leverages HR reporting and metrics; analyze data, diagnose issues, and recommend solutions to address business challenges.
  • Drives operational excellence to scale the team’s impact; continuously improving the way work is done to allow for greater focus on longer term strategies.
  • Ensures staffing levels meet and/or exceed forecasted production goals – through attraction, development, and engagement of team members.
  • Represents Pella within the geographic area through involvement in charitable giving, partnerships with local businesses and active community leadership.
  • Anticipates organizational needs and adapt quickly to rapidly emerging situations.
  • Partners with Operations, HR Services, and HR COE’s to help develop, refine, and implement key projects.


QUALIFICATIONS

  • Alignment with the people-first culture of Pella; a caring leader with a passion for continuous learning, achieving results, and developing themselves and others.
  • Experience working as a business leader within a manufacturing setting contributing and developing long term business strategies, driving performance, and building talent capabilities.
  • Understanding of core manufacturing performance metrics, KPI’s, financials, and business practices.
  • Strong working knowledge and experience applying talent strategies including capability building, succession planning, goal setting, employee engagement, and talent development.
  • A strong foundation in HR processes and practices to help contribute to HR team’s development and refinement of processes.
  • Strategic as well as tactical; understands the bigger picture of the broader company strategy and is able and willing to roll up their sleeves to do what it takes to get there.
  • Credible leader and team member; quickly builds effective working relationships centered on trust across functions and teams.
  • Decisive, action-oriented and organized; manages priorities effectively and drives execution through completion.
  • Adaptable and flexible, able to quickly learn new concepts and apply them to varying situations and challenges.
  • Demonstrated ability to effectively communicate with individuals at all levels of the organization and externally.
  • Excellent verbal and written skills.


EDUCATION and/or EXPERIENCE

  • Excellent verbal and written bachelor’s or master’s degree in human resources or a business-related field.
  • 5-7+ years of related experience plus 3+ years’ experience in a human resources leadership role, manufacturing, or another business function or equivalent combination of education and experience.
  • Prior experience as an HR leader within a large manufacturing facility.
Not Specified
Human Resources Information System Analyst II
🏢 QXO
Salary not disclosed
Coppell, TX 3 days ago

The HRIS Analyst II is responsible for the configuration, maintenance, optimization, and support of HR systems, with a primary focus on UKG, iCIMS, and related integrations. This role partners closely with HR, IT, and business stakeholders to ensure system integrity, data accuracy, compliance, and a seamless user experience.


Key Responsibilities


  • Configure and maintain security roles, workflows, system rules, and validations across HRIS modules within UKG and integrated platforms
  • Administer and support iCIMS, ensuring proper configuration, data flow, and integration with downstream systems
  • Build, maintain, and enhance reports and dashboards within iCIMS to support recruiting operations and leadership reporting needs
  • Troubleshoot and resolve integration issues between HR systems, third-party vendors, and internal applications
  • Investigate and correct data discrepancies; lead error identification and remediation efforts
  • Develop, maintain, and distribute custom reports, analytics, and scheduled dashboards for HR and business leaders
  • Support system upgrades and release management activities, including feature testing, regression testing, and validation
  • Collaborate with People Operations and IT to enhance self-service functionality and improve system efficiencies
  • Maintain comprehensive business process documentation, system configuration guides, and standard operating procedures (SOPs)
  • Support data privacy, security, and compliance initiatives, including SOX and GDPR audits
  • Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment


Qualifications


  • Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
  • 3–5+ years of progressive HRIS experience
  • Hands-on experience administering UKG (UltiPro/UKG Pro) and iCIMS
  • Demonstrated experience building and supporting system integrations (APIs, file feeds, middleware, SFTP, etc.)
  • Strong reporting and analytics experience, including custom report development and dashboard creation within UKG and iCIMS
  • Experience troubleshooting data issues and resolving integration errors
  • Working knowledge of data privacy and compliance requirements (SOX, GDPR)
  • Experience supporting system releases, testing cycles, and regression validation
  • Strong project management and organizational skills with the ability to manage competing priorities
  • Excellent analytical, problem-solving, and communication skills
Not Specified
IT Support Coordinator
Salary not disclosed
Summerville, SC 2 days ago

ATI has been named "Best Places to Work in SC" from 2


This is a full-time opportunity with benefits

ATI provides Medical, Dental and Vision Plan options

Flexible Spending Accounts, including health and dependent care accounts

403B Retirement Savings plan with a very competitive company contribution

Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days

Life Insurance paid by ATI

Paid Parental Leave

Short-Term & Long-Term Disability Coverage paid by ATI

Employee Assistance Program

Tuition Reimbursement Program

Flexible work schedules


ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.


ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.


Position Description:


The IT Support Coordinator plays a central role in supporting daily technology operations, coordinating IT support activities, and ensuring smooth communication between technical teams, end users, and external vendors. This position helps maintain the organization’s IT assets, systems, and processes while supporting ongoing technology initiatives. Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system. We offer a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.


Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.


**This position offers a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.**



Essential Functions:


  • Coordinates and helps organize IT support requests to ensure timely resolution and appropriate escalation.
  • Serves as a liaison between technical staff and non-technical departments to gather requirements and communicate updates.
  • Maintains accurate inventories of hardware, software, and licensing records
  • Assists with vendor coordination and third-party service activities as directed
  • Supports planning and scheduling of IT projects, system upgrades, and deployments
  • Tracks and maintains records for hardware and software assets throughout their lifecycle.
  • Provides basic user training and guidance on software tools and security best practices.
  • With guidance helps develop, update and maintain IT documentation, including configurations, processes, and troubleshooting guides
  • Supports implementation of software updates and security patches.
  • Assists with audit and compliance documentation preparation.
  • Supports onboarding and offboarding by provisioning and deactivating user accounts and equipment.



Additional Responsibilities:


  • Assures consistency in work and resolves or elevates issues as appropriate.
  • Ensure proper documentation of IT processes.
  • Continuously seeks opportunities to streamline processes and improve efficiencies.
  • Other duties as assigned.



Qualifications:


  • A Bachelor’s Degree and 2 years of relevant working experience or an Associate’s degree in Information Technology, Computer Science, or related field is and 4 years of relevant experience, is required.
  • One to two years of experience in IT support, help desk, or a related technical role; internships or equivalent hands‑on experience are acceptable.
  • Working understanding of project coordination activities, such as tracking tasks, documenting updates, and communicating status.
  • Working knowledge of Microsoft Windows operating systems, Microsoft 365, and common business applications.
  • Understanding simple networking tasks such as connecting devices to a network, identifying basic connectivity issues, and following troubleshooting steps.
  • Ability to follow documented processes, use ticketing systems, and track work effectively.
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Strong verbal and written communication skills with the ability to convey technical information clearly.
  • Awareness of basic cybersecurity best practices, such as password hygiene and software update importance.
  • Ability to work independently and collaboratively with cross‑functional departments.
  • Employee must be a U.S. citizen by birth or naturalization, or a green card lawful U.S. permanent resident, or a political asylum in the U.S. Individual must meet the definition of “a U.S. person” upon hire due to the risk assessment of this position.
  • This position is subject to a background check that includes a review of criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.



Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.


Ability to use phone and computer systems, copier, fax, and other office equipment.


Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.


Work Environment:


This position is located in an air-conditioned, environmentally controlled atmosphere, and occasionally attend meetings in technology company environments.


Noise level in the work environment is usually moderate.


ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.


Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.


If you require accommodations to complete this application, please contact Human Resources at (843) 760-4350 or email


Anticipated starting salary is in range commensurate with education and experience:

$58,000 - $62,000

Not Specified
Interim IT Manager
✦ New
🏢 Dagen
Salary not disclosed
Houston, TX 10 hours ago

About the Role


Multi-Family Residential background is highly preferred.


Person can work remote from home, but will need to be in the office in Houston twice a month. Only Houston area candidates will be considered. This will most likely be a 90 day assignment.

We are seeking a strategic, hands-on IT Director to lead all aspects of technology. This is a unique opportunity for a high-impact leader who thrives in both executive strategy and operational execution.

You will serve as the organization’s senior technology leader while also remaining close to the technology, partnering with our co-managed MSP and telecom providers, providing escalation support, driving cybersecurity initiatives, and ensuring our systems run smoothly every day.

Strategic Leadership

  • Serve as the primary technology advisor to executive leadership.
  • Develop and execute annual IT roadmap aligned with company growth objectives.
  • Present updates on cybersecurity, infrastructure health, risk management, and ROI.
  • Evaluate emerging technologies, including AI and automation, to improve operational performance.

IT Operations & Infrastructure

  • Oversee Microsoft 365 (Accounts, Licensing, Entra ID, Exchange, SharePoint, Teams, Intune, MFA, Device Mgmt.).
  • Manage and maintain our Azure environment, including administration of virtual servers (VMs), resource groups, storage, networking, backups, security controls, performance monitoring, and cost optimization.
  • Provide Tier 2/3 escalation support for helpdesk in partnership with our co-managed MSP.
  • Maintain and manage IT inventory, tracking asset lifecycles, ensuring licensing compliance, optimizing usage, and coordinating procurement and disposal to control costs and reduce waste.
  • Maintain oversight and provide support for network infrastructure, firewalls, VoIP, and connectivity.
  • Support and oversee all aspects of IT Project Management.
  • Oversee JAMF and manage our fleet of Apple devices.
  • Own and continuously optimize our existing AI ecosystem, including Claude and MS Copilot; champion a culture of security awareness and responsible AI adoption while ensuring effective cost governance and budget accountability.
  • Ensure strong endpoint management, patching compliance, and lifecycle planning.
  • Support and optimize Power BI, Power Automate and other business-critical SaaS platforms.
  • Lead technology due diligence for acquisitions and dispositions.

Cybersecurity & Risk Management

  • Lead enterprise cybersecurity strategy and continuous improvement initiatives.
  • Manage risk assessments, phishing simulations, incident response planning, and security audits.
  • Align policies with recognized security frameworks, data privacy standards and compliance standards such as NIST.

Vendor & Financial Management

  • Lead and hold accountable our co-managed MSP and telecom partners through clear KPIs and SLAs.
  • Equipment Purchases, negotiate contracts, optimize licensing, and identify cost-saving opportunities.
  • Manage annual IT operating and capital budgets.
  • Conduct ROI and cost-benefit analysis on technology investments.
  • Maintain enterprise-wide asset inventory and licensing compliance.

Business Partnership

  • Act as the bridge between business stakeholders and technical providers.
  • Translate technical concepts into clear business recommendations.
  • Promote a customer-service-oriented IT experience across all locations.

What Makes This Role Unique

  • You will operate as a department of one internally, supported by strong external partners.
  • You will influence executive strategy while remaining technically engaged.
  • Your decisions will have direct financial, operational, and security impact.
  • This role offers autonomy, visibility, and meaningful ownership.

This position is ideal for a leader who takes pride in accountability, enjoys solving complex problems, and prefers being deeply connected to both people and technology.

What You Bring

  • 7–10+ years of progressive IT experience across helpdesk, infrastructure, systems, and cybersecurity.
  • Deep working knowledge of Microsoft 365 administration and cloud-based SaaS platforms.
  • Solid understanding of networking fundamentals and cybersecurity best practices.
  • Experience leading IT strategy in a multi-site environment.
  • Strong Project management experience.
  • Strong vendor and MSP management experience.
  • Experience managing IT budgets and driving cost optimization.
  • Ability to communicate confidently with executives.
  • A proactive, ownership-driven mindset with strong troubleshooting instincts.

Preferred:

  • Experience in co-managed IT environments.
  • Exposure to AI governance or enterprise automation initiatives.
  • Knowledge of RealPage and Property Management Processes.
  • Industry certifications (CISM, CISSP, ITIL, or similar).
  • PMP or similar preferred.
  • Apple product experience preferred.
Not Specified
Entry Level Human Resources Representative
Salary not disclosed
JACKSON, NJ 2 days ago
Overview:

Responsible for the daily functions of the Team Six Office (TSO) and Employee Residential Campus, while ensuring all Associate interaction is conducted in a friendly, helpful, and efficient manner. You will serve as a resource to departments in allowing them to more closely focus on their in-park operations while back of the house responsibilities are continuously being met to further their business. You will actively and enthusiastically disseminate campus rules and regulations to all residents, as well as completing regular inventories, cleaning, and audits on campus. You must exercise and enforce the Mantra of Friendly, Clean, Fast, and Safe Service.


Responsibilities:

 Serve as a liaison between associates and management team.
·         Actively assist employees, answer questions and resolve concerns.
·         Provide administrative support for all departments.
·         Follow proper procedures when clocking associates in or out and verify any discrepancies in departmental time sheets.
·         Be familiar with and enforce all associate policies and grooming guidelines.
·         Record, document and communicate associate lateness, call outs and no call no shows.
·         Assist the international supervisor with tasks as assigned, including but not limited to: check in/outs, cleaning of units, collecting mail, reporting of housing work orders, execution of housing events. 
·         Understand all Federal, State and Company Labor Laws ensuring that we are in full compliance.
·         Preserve the confidentiality of all park personnel's information. 
·         Respond to any emergency situations and handle issues that arise.
·         Maintain an organized and tidy work environment.
·         Reviewing resumes and applications for all seasonal positions.
·         Conducting in-person, and video interviews for all seasonal positions.
·         Ensuring all forms, both electronic and physical, are filled out appropriately and correctly.
·         Schedule associate for training.
·         Maintain and continually update organized filing and reporting systems.
·         Assist in execution of employee events.


Qualifications:

  Must possess above average communication skills.
·         Must possess advanced computer skills including Microsoft Word, Excel, Access, OneNote, Publisher, Outlook.
·         Must be comfortable enforcing policy and having counseling sessions with employees.
·         Must be able to work efficiently under pressure in a fast-paced environment in order to meet deadlines and make effective decisions.
·         Must be a self-starter with the ability to take initiative.
·         Must be highly organized.
·         Must be outgoing, upbeat and friendly.
·         Must have strong leadership and developmental skills.
·         Knowledge of the park or previous theme park experience is a plus.
Additional Job Requirements:

·         At least 18 years of age.
·         Available to work flexible hours including nights, weekends, holidays, and extended hours.
·         Must be able to pass a background check and Loss Prevention interview.
·         Must be able to stand/walk for up to 6 hours at a times and as many as 14 hours a day.
·         Must be able to lift at least 25 lbs consistently and over various surfaces in all types of weather conditions.

 

Note: This job description is not intended to be all inclusive. Associates may perform other related duties as required, meeting the on-going needs of the company.
 
Six Flags Entertainment Corporation is North America’s largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes®, DC Comics® and PEANUTS®. 

What's in it for you? 

·         Free Food for Memorial Day, Fourth of July and Labor Day 
·         Exclusive Rides parties for all employees.  
·         Scholarship Opportunities 
·         Professional Development 
·         Complimentary tickets 
·         In-Park discounts and more! 

Other Functions: All other duties assigned or necessary to support the park as a whole.? While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. 

 

Six Flags is an Equal Opportunity Employer and supports a Drug Free Work Place.

Not Specified
2026 Summer IT Intern Greenville, SC
Salary not disclosed
Greenville, SC 3 days ago
2026 Summer IT Intern Greenville, SC

Build a Career That Matters with One of the World's Most Respected Employers!

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THE OPPORTUNITY
Michelin has an immediate opening for an IT intern for the summer of 2026 (May-August). You will be responsible for developing real world IT solutions for Michelin's business. Your summer project will foster innovation by enabling creativity, experimentation, and problem solving for our business.

If respect for people, teamwork and trust are some values you live by you should consider joining us, the Worldwide leader in Tires!

This opportunity is at our North American Corporate Headquarters in Greenville, SC. Our 1400 employees take pride in supporting the diverse US and Canadian workforce and thinking globally while also acting locally to uplift and enhance our local upstate communities. Greenville is situated just about halfway between Charlotte, North Carolina and Atlanta, Georgia. Greenville's friendly, thriving downtown and surrounding areas are full of year-round activities for all ages. From one-of-a-kind shops, boutiques and art galleries to museums, tours and many outdoor activities, Greenville is a fabulous place to visit and live. Our campus features a cafeteria, credit union, trademark store and health center. We are driven to be the employer of choice for people looking for a career with respect and purpose. Come join our team!

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Business Resource Groups and Inclusion Councils.
  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

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