Gravity It Resources Jobs in Usa

IT Business Partner at Wilson, MA

Job Description: IT Business Partner – Pharmaceutical Manufacturing

Role Overview

The IT Business Partner – Pharmaceutical Manufacturing serves as the strategic technology partner for Manufacturing, Quality, Engineering, and Supply Chain functions within a regulated pharmaceutical environment. This role combines strong business partnership and stakeholder engagement with deep manufacturing IT, solution architecture, and compliance expertise to ensure technology solutions enable safe, compliant, and efficient operations.

This is a long‑term role and may be structured as full‑time employment or a long‑term contract engagement, depending on candidate experience and business needs.

Key Responsibilities

Business Partnership & Strategy (≈50%)

• Act as the primary IT partner for Manufacturing, Quality, Engineering, and Supply Chain leadership
• Build trusted relationships with site leadership, operations managers, quality leaders, and business stakeholders
• Develop a strong understanding of pharmaceutical manufacturing processes, compliance requirements, and operational KPIs
• Translate business and regulatory needs into IT strategies, roadmaps, and prioritized initiatives
• Partner with business leaders to develop business cases, define success metrics, and track value realization
• Align site‑level priorities with enterprise IT strategy and governance

Manufacturing IT, Architecture & Compliance (≈50%)

Manufacturing & Quality Systems

• Lead IT engagement for manufacturing and quality systems, including MES, LIMS, QMS, EMS, serialization, and plant historians
• Support integration between shop‑floor systems (MES, SCADA, PLCs) and enterprise platforms (ERP, data, analytics)
• Ensure systems support GMP manufacturing, batch integrity, traceability, and electronic records

Solution Architecture & Integration

• Provide solution and integration oversight for ERP (e.g., SAP), manufacturing execution, quality, maintenance, and supply chain systems
• Collaborate with enterprise architects to ensure solutions are scalable, secure, and compliant with enterprise standards
• Support digital manufacturing and Industry 4.0 initiatives within a validated pharmaceutical environment

Validation, Data Integrity & Regulatory Compliance

• Ensure IT solutions meet GxP, CSV, and data integrity requirements (e.g., ALCOA+)
• Partner with Quality and Validation teams to support system validation, change control, and audit readiness
• Ensure compliance with FDA, EMA, and other global health authority expectations

Delivery Oversight & Change Enablement

• Serve as the single point of accountability for IT delivery outcomes supporting manufacturing and quality operations
• Identify risks, dependencies, and compliance impacts early and drive mitigation plans
• Lead change enablement activities, including communication, training coordination, and adoption support
• Ensure solutions are effectively embedded into shop‑floor and quality processes

Required Qualifications

• 10+ years of experience in IT roles supporting pharmaceutical or other GxP‑regulated manufacturing environments
• Strong understanding of pharmaceutical manufacturing operations and quality systems
• Hands‑on experience with manufacturing IT systems (MES, LIMS, QMS, ERP)
• Experience with system validation, data integrity, and regulated change management
• Proven ability to partner with manufacturing, quality, and engineering leadership

Preferred Qualifications

• Experience as an IT Business Partner, Manufacturing IT Lead, or Solution Architect
• SAP experience (PP, QM, PM, MM) or equivalent ERP platforms
• Exposure to serialization, track & trace, or regulatory reporting systems
• Experience supporting multi‑site or global pharmaceutical operations
• Knowledge of cybersecurity considerations in OT and regulated environments

Employment Type

• Long‑term role
• Open to Full‑Time Employee or Long‑Term Contract engagement
• Structure will be based on experience, availability, and business requirements

Success Measures

• Alignment of IT initiatives with manufacturing and quality priorities
• Compliance and audit readiness of manufacturing and quality systems
• Improved operational performance through compliant technology enablement
• Strong satisfaction from site and business leadership

Title: Director of IT & Business Systems

Location: Vancouver, WA

Salary: $130,000 – $150,000 per year

The Management Group is seeking an experienced Director of IT & Business Systems to lead technology strategy, infrastructure, and enterprise systems across a growing multi-entity property management organization. This role oversees all IT operations, cybersecurity, cloud infrastructure, and business systems while partnering closely with executive leadership to improve efficiency, reporting, and long-term technology scalability.

Who This Role Is Not For

This role is not intended for entry-level IT professionals or candidates whose experience is limited to help desk or system administration responsibilities. We are specifically seeking candidates with senior-level IT leadership experience, a strong infrastructure background, and a track record of managing enterprise systems, cybersecurity, and technology strategy.

This position is ideal for a technology leader who can balance strategic planning with hands-on execution, modernize systems, and leverage automation and emerging technologies to improve operational performance.

Key Responsibilities

·        Develop and lead a multi-year IT strategy aligned with company growth, operational efficiency, and security objectives. Serve as a trusted advisor to executive leadership by translating business needs into scalable technology solutions.

·        Oversee the performance, reliability, and integration of core business platforms including property management systems, accounting systems, HR systems, document management tools, and collaboration platforms. Identify opportunities to strengthen operations through system integrations, automation, and improved data accessibility.

·        Lead all IT infrastructure including cloud services, networking, Wi-Fi, endpoints, servers, telephony, and mobile device environments while maintaining a strong cybersecurity posture across the organization.

·        Manage IT vendors, technology budgets, and major system implementations. Ensure reliable IT service delivery across multiple locations while establishing service standards and improving internal support processes.

·        Partner with Finance and Operations to enhance enterprise reporting, automation, and data visibility, helping leadership make faster and more informed decisions.

·        Lead, mentor, and develop members of the IT team while fostering a culture of accountability, innovation, and strong service orientation.

Minimum Qualifications

·        10+ years of progressive experience in IT leadership, infrastructure management, or enterprise technology operations

·        Experience leading IT in a multi-site or multi-entity organization

·        Strong expertise in:

o  Microsoft 365 and Entra ID

o  Hybrid cloud environments

o  Infrastructure and networking

o  Cybersecurity frameworks and data protection

o  Enterprise systems management

·        Experience managing IT vendors, technology budgets, and enterprise system implementations

·        Ability to clearly communicate complex technical concepts to non-technical leadership

·        Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience)

Preferred Qualifications

·        Experience with automation platforms, Microsoft Power Platform, or workflow tools

·        Experience with business intelligence or enterprise reporting systems

·        Experience with virtualization environments or enterprise RMM/PSA tools

·        Industry experience in property management, real estate, or service-based businesses

·        Professional certifications such as ITIL, CISSP, CISM, or PMP

Compensation & Benefits

Salary: $130,000 – $150,000 per year

Benefits include:

100% employer-paid medical, dental, and vision insurance for employees and dependents

Auto allowance

3 weeks vacation accrual

Sick time accrual at 1 hour for every 40 hours worked

If you are an experienced IT leader who enjoys building scalable systems, strengthening cybersecurity, and helping organizations operate more efficiently through technology, we encourage you to apply and join us in shaping the future of our technology infrastructure.

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• Responsible for providing assistance in the acquisition, negotiation and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manages databases for IT vendor contracts.
  
• 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects.
  
• 35% Perform quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols.
  
• 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures and standards for databases.
  
• 10% Request vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation.
  
• 10% Creates, reviews, maintains, and completes various reports for management.
  

• 
  
• This position manages key vendor and contract activities, including requesting vendor registrations and assisting IT Payables with required documentation.
  
• Responsibilities include supporting renewal functions for critical IT vendor contracts, reviewing and analyzing reports for senior leadership, and collaborating closely with the Chief Negotiator, IS Negotiation team, and key vendors.
  
• The position also involves maintaining and updating IT vendor databases to ensure accurate workflow and support department projects.
  

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• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  

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• This department operates in a fast-paced environment, supporting a wide range of customers across BCBSSC and most of various lines of business. Our work often involves tight deadlines, with busy end of quarters, a very busy end of year for renewals, and at times it may require overtime to meet critical deliverables.
  
• We're a close-knit team that values collaboration and support. While we work in a high-functioning environment and pride ourselves on being hardworking, we also make space for fun and positivity.
  
• We partner closely with other teams across the AIMS organization. Our culture is a safe, inclusive space where everyone feels accepted and respected, and we welcome diverse perspectives.
  

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• 4 years project coordination or other related work experience.
  

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• Bachelor's Degree
  
• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
  

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• Excellent organizational skills and quality research skills.
  
• Excellent verbal and written communication skills.
  
• Demonstrated skills to work with and assist others.
  
• Ability to acquire in-depth knowledge of department functions, procedures and workflow.
  
• Analytical or critical thinking skills.
  
• Good judgment skills.
  
• Ability to handle confidential or sensitive information with discretion.
  
• Ability to work in a team environment and prioritize work effectively.
  
• Ability to assist in the preparation, documentation, and presentation of recommendations to management.
  

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• Microsoft Office.
  
• Vendor Management experience
  
• Experience communicating with executive level management
  
• Service Now Experience
  

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• Smart Cloud Control Desktop
  

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• Deploy servers, network switches, desktops, laptops, printers, and other devices.
  
• Configure routers, switches, firewalls, and wireless access points.
  
• Support network infrastructure, including LAN/WAN connectivity.
  
• Diagnose and repair malfunctioning equipment such as desktops, laptops, printers, and servers.
  
• Perform routine maintenance and upgrades to ensure optimal system performance.
  
• Assist with IT asset inventory and lifecycle management.
  
• Document service activities, system configurations, and technical resolutions.
  
• Ensure compliance with company IT policies and security protocols.
  
• Travel to company sites as required, sometimes on short notice.
  
• Represent the IT department professionally during field visits.
  
• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
• Performs all other duties as assigned.
  

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• Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
  
• 1+ years of experience in IT support or field engineering roles.
  
• Strong knowledge of Windows operating systems, networking fundamentals, and common enterprise software.
  
• Experience with hardware installation, system imaging, and remote support tools.
  
• Excellent troubleshooting and diagnostic skills.
  
• Strong interpersonal and communication abilities.
  
• Valid driver's license and willingness to travel.
  

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• Medical, Dental, Vision, & Life Insurance
  
• 401(k) with a company match
  
• PT0 & 11 1/2 Paid Holidays
  

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• Bachelor's degree in Information Technology, Computer Science, or a related field.
  
• 7+ years of IT infrastructure experience, including 3+ years supporting multi-site or hybrid environments.
  
• Strong knowledge of manufacturing and OT/IT network integration and industrial cybersecurity.
  
• Experience managing Microsoft tenants and M365 environments; familiarity with Cisco, Fortinet, or similar technologies.
  

The Information Technology Business Operations Manager plays a crucial role in managing and optimizing financial processes, ensuring efficient operations, and supporting vendor relationships within the IT Organization. This position involves handling invoicing, payments, contract tracking, and financial analysis and reporting.

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• At all times employees are expected to uphold Creighton's core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
  
• Financial Management:
  
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  • Billing and Payments:
    
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    • Internal Billing Generation: Create accurate billing for services provided by internal IT teams or external vendors to campus departments.
      
    • Payment Coordination: Ensure timely payment processing, coordinating with finance and accounts payable.
      
    • Payment Tracking: Maintain records of payments made and reconcile any discrepancies.
      
    
    
  • Budget Planning and Analysis:
    
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    • Budget Planning: Collaborate with finance to draft and monitor IT budgets, considering operational needs and strategic goals.
      
    • Financial Analysis: Analyze spending patterns, monitor variances, and provide insights to optimize budget allocation.
      
    • Forecasting: Use historical data to forecast future IT expenses along with keeping track of new impacts rolling off capital projects.
      
    
    
  • Reporting & Monitoring
    
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    • Monitor all IT accounts to ensure proper billing and charges are done and any necessary corrections or reallocations are made timely.
      
    • Identify areas of overspending and report to management for action/decision.
      
    • Develop reports where necessary to communicate current state of finances.
      
    
    
  • Cost Optimization:
    
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    • Expense Reduction Strategies: Recommend ways to reduce operational costs (e.g., cloud cost optimization, license consolidation, process improvements).
      
    
    
  
  
• Contract Tracking and Routing:
  
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  • Contract Management:
    
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    • Contract Inventory & Maintenance: In alignment with Strategic Sourcing, maintain a centralized contract inventory, including details like contract start/end dates, terms, and stakeholders.
      
    • Renewal Alerts: Track contract milestones, renewals, and terminations. Set up reminders for contract renewals and initiate renewal processes.
      
    • Termination Coordination: Facilitate contract terminations when necessary.
      
    • Collaborate with legal teams to ensure compliance where necessary.
      
    
    
  • Routing and Approvals:
    
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    • Facilitate contract routing for approvals.
      
    • Coordinate with relevant stakeholders during the contract lifecycle.
      
    
    
  
  
• Vendor Engagement:
  
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  • Vendor Relationship Management:
    
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    • Interact with vendors and address issues or changes.
      
    • Participate in vendor onboarding and establishment.
      
    • Evaluate vendor performance and provide feedback where necessary.
      
    • Address any related issues promptly.
      
    
    
  • Vendor Billing:
    
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    • Review vendor invoices, validate charges, and process payments.
      
    • Ensure timely payment to vendors.
      
    • Resolve billing discrepancies.
      
    
    
  
  
• Operational Efficiency:
  
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  • Process Improvement:
    
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    • Workflow Streamlining: Identify bottlenecks in operational processes (e.g., procurement, approvals) and propose improvements.
      
    • Automation: Implement automation tools to streamline routine tasks (e.g., invoice processing).
      
    
    
  • Internal Billing:
    
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    • Chargeback Mechanism: Allocate IT costs to relevant departments based on usage.
      
    • Transparency: Communicate internal billing details to stakeholders.
      
    
    
  • Allocate costs appropriately across departments.
    
  
  

Qualifications:

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• Bachelor's degree in business administration, Finance, or related field.
  
• Relevant experience (1-3 years) in financial management, contract administration, or business operations.
  

Knowledge, Skills, and Abilities:

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• Proficiency in financial software and tools (e.g., Excel, accounting software).
  
• Financial Acumen: Understanding financial statements, budgeting, and cost management
  
• Strong analytical skills and attention to detail.
  
• Excellent communication (both written and verbal) is crucial for collaborating with teams and stakeholders.
  
• Problem-Solving: must be adept at analyzing complex situations and finding practical solutions.
  
• Experience in an university environment is beneficial.
  
• High Adaptability
  
• Experience in negotiation with vendors and stakeholders is preferred.
  
• Networking: Building professional relationships is essential for growth.
  
• Risk Management: Identifying and mitigating risks related to vendor and compliance issues. This includes understanding legal and regulatory requirements
  

Position Overview

The IT Manager - Business Operations will focus on managing the business systems, ensuring the stability and efficiency of the organization's IT infrastructure while aligning technology with business goals, evaluates technical needs and implements solutions that meet business goals, while serving as a liaison between mid-level management and IT to collect, analyze, communicate, and validate business needs for changes impacting information systems. Candidate should understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.

Qualifications

Education:

Bachelor’s degree in business, computer science, information technology, or a related field, or equivalent experience.

Experience:

• 5+ years driving business transformation through IT execution in a manufacturing environment.
• Proficient in ERP system, experienced in project planning, prioritization, and monitoring
• Expertise in analyzing software systems across Manufacturing and Engineering and functions

Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time

• Stakeholder Management: Serve as liaison between business functions and IT, managing release strategies, coordinating transitions, and collaborating across teams to streamline processes. Ensure software solutions meet standards for performance, quality, and security.
• Project Management: Direct projects and support team execution, prepare release plans and notes, track metrics, and facilitate business process modeling (as-is/to-be).
• Systems Analysis & Solutioning: Design and implement technical solutions across platforms, perform hands-on development, and establish standards and automation to accelerate delivery. Apply advanced problem-solving to resolve complex technical challenges.

Knowledge, Skills, & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Strong grasp of project management methodologies and feasibility analysis (effort, time, cost)
• Exceptional problem-solving and analytical decision-making
• Skilled at managing multiple projects in high-pressure environments
• Strong leadership, organization, and time management capabilities
• Effective communicator in both technical and non-technical contexts
• Creative thinker with ability to design innovative solutions
• Collaborative team player with experience leading dispersed teams
• Proactive learner, adaptable to new technologies and trends
• Initiative-driven, translating goals into actionable results
• Proficient in Microsoft Office