Gopuff Customer Service Jobs in Usa
21,308 positions found
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
“TOP FRANCHISE” 3 Years Running - Entrepreneur
“100 Most Influential Companies” - Time
Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that let’s your talents shine!
Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service, while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction.
Contact us today to start your Path to Success!
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You’ll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
- Being friendly and helpful to customers and co-workers.
- Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates and managers in a positive manner.
You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers. You’ll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment.
Team Member behaviors include:
- Being friendly and helpful to customers and co-workers.
- Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates and managers in a positive manner.
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.
Job Title: Restaurant Crew Member
Overview: As a Restaurant Crew Member, you play a vital role in the day-to-day operations of the restaurant. You will work as part of a team delivering exceptional customer service, prepare food items, maintain cleanliness and sanitation standards, and contribute to a positive dining experience for guests.
Key Responsibilities:
1. Customer Service:
2. - Greet customers warmly and assist them in placing their orders.
3. - Provide recommendations and answer questions about menu items.
4. - Ensure prompt and courteous service to enhance the customer’s experience.
5. Food Preparation and Assembly:
6. - Prepare and assemble food and beverage items according to restaurant recipes and standards.
7. - Ensure food items are prepared and served in a timely manner.
8. - Maintain proper portion control and presentation of food items.
9. Cleaning and Sanitation:
10. - Maintain cleanliness and organization of the dining area, kitchen, and customer service areas.
11. - Follow sanitation guidelines and food safety procedures to ensure a clean and safe environment for customers and staff.
12. - Assist with dishwashing and cleaning of kitchen equipment as needed.
13. Teamwork and Communication:
14. - Work collaboratively with team members to ensure efficient operations and excellent customer service.
15. - Communicate effectively with kitchen staff, servers, and management regarding customer orders and any issues that arise.
16. - Support fellow team members during busy periods and contribute to a positive work environment.
17. Compliance and Policies:
18. - Adhere to all company policies, procedures, and standards of conduct.
19. - Follow health and safety guidelines, including proper handling of food and equipment.
20. - Report any maintenance or safety issues to management promptly.
21. Upselling and Promotion:
22. - Inform customers about special promotions, new menu items, and upselling opportunities.
23. - Encourage customers to participate in loyalty programs or special offers to enhance their dining experience.
Requirements:
- Previous experience in a restaurant or customer service role is preferred but not required.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong interpersonal and communication skills to interact effectively with customers and team members.
- Willingness to learn and follow instructions, with a positive attitude and a strong work ethic.
- Availability to work flexible hours, including evenings, weekends, and holidays as needed.
Physical Requirements:
- Ability to stand, walk, and move around the restaurant for extended periods.
- Lift and carry items weighing up to 25 pounds.
Benefits:
- Medical, Dental, Vision Health Plan options
- 401(k) Retirement Plan
- STD, LTD, and Life Insurance options
IF Applicable Pay Transparency Range:
$13.50 - $16.00
Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career.
Join a team that values innovation, collaboration, and customer service.
This role builds customer relationships by traveling to Quarry and Aggregate customer locations to perform follow-up activities on complete goods, parts and service sales, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information to enhance customer experience.
Develops assigned sales territory to maximize market potential and sales volume.
**Must live in Northern Illinois to be considered for the position.
Why West Side Tractor Sales? Competitive Pay: Annual Base + Commission, $60,000-$80,000+ Annual Potential.
Compensation will be based on heavy equipment and dealership experience.
Comprehensive Benefits Package: Access to a full range of benefits that support your health, well-being, and future.
( Link to benefits overview ).
Stay Ahead of the Curve: We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.
A Culture of Safety & Teamwork: At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.
What You’ll Do: Sales & Customer Support Activities: Markets and sells quarry and aggregate products to specific customers Markets and sells value added programs such as maintenance plans, machine inspections and special parts promotions Addresses customer concerns and resolves problems effectively and satisfactorily Assists the Q&A Sales Department with after sales calls to ensure equipment operates to the customer’s satisfaction Inventory & Parts Sales: Collaborates with Q&A Team to identify recommended stocking levels for select customers and WSTS’s internal stocking threshold Manages Q&A customer order process Follow safety protocols and ensure everything is done correctly.
Completes training assigned by manager What We’re Looking For: Experience: 5+ years of direct experience in quarry and aggregate industry, QA/QC experience strongly preferred Knowledge of practical aggregate production methods strongly preferred Sales experience and ability required Solid parts and machinery knowledge Customer Service Expertise: A friendly and professional communicator who enjoys solving problems and providing exceptional service to customers.
Tech-Savvy: Proficient in computer use including Internet, data entry and Microsoft Office Programs Travel: Ability to travel within assigned territory and work flexible hours Driver’s License: A valid driver’s license and an acceptable driving record.
Ready to Join Us? Join a company that truly values its employees and where you can make a real difference.
If you’re ready to put your skills to work and be part of a dynamic, growing company, apply today!
At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.
With a promotion comes a new opportunity to join us!
Our Administrative team is looking for a new addition to the team.
This position is responsible for ensuring customer satisfaction by timely and professional administration of all customer issues regarding their new equipment orders. The schedule of this position would be 7:30AM-4:30PM in office with the benefit of a hybrid schedule after training. Our facility is located near Carowinds Amusement Park, in Charlotte, NC.
Rite-HiteCustomer Service Representatives serve as the key conduit between our customers and our sales department.
What You'll DoGathering necessary order related information from all parties and assuring it is accurately communicated to those who need it. If unable to secure necessary information, this position is responsible for securing the assistance of the District Operations Manager, as needed.
Coordinate information flow for new equipment jobs using order logs, order management, and entry systems.
Create and maintain accurate and complete job files, work orders and information to include maintenance, reconciliations and filing processes.
Work with customers, contractors, and vendor to assure order requirements are achieved, orders are released, and shipping dates meet customer expectations.
Review vendor invoices for accuracy and properly code and post into corporate order management system and that they meet corporate accounting requirements.
Review job costs and gross profit to ensure accurate invoicing and minimize profit erosion.
Assist with resolution of collections issues.
Ensure incoming new equipment orders meet standards and advise appropriate parties if they do not.
Create and maintain accurate and complete job files.
Create Work Orders to support the equipment installation process.
Create purchase orders for allied equipment.
Maintain a strong working relationship with supported district's Installation Coordinators.
Enter and administer equipment orders for both Rite-Hite and allied equipment vendors following the appropriate procedures for each vendor. Maintain a smooth order flow, assure release dates and shipping schedule meet customer requirements. Expedite orders when necessary.
Review vendor invoices for accuracy and properly enter into the system for payment.
Process all submittals, contracts, insurance certificates, and any other similar documents necessary to release and invoice orders.
Assist District Management and sales personnel in resolving collections issues. This includes effectively interfacing with customers to ascertain and document billing procedures to assure timely payment of Arbon invoices.
Work to consolidate shipments to minimize freight costs while meeting customer requirements.
Review completed job files to ensure that profit erosion is minimized. Analyze and communicate variances to District management as required.
Cross-train with other administrative personnel to provide additional help during heavy workloads or back-up during absences.
Rite-Hitesells the best, and we hire the best. Successful candidates will possess the following qualifications:
One year of related experience minimum. Prior experience in supporting a field service operation is helpful.
A commitment to quality. Prior experience in an ISO-certified or similar quality program is a plus.
Good attention to detail
Ability to juggle multiple projects without dropping the ball
Good communication and customer service skills are also essential
#hybrid
#LI-LC1
What We Offer
At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift.
Nice to haves:
-High school diploma (or equivalent)
-Excellent customer service skills
-Excellent verbal communication skills
-Ability to operate available equipment, such as cash registers, calculators, or scanners
-Mathematical skills, as needed to make the change and give refunds
-Knowledgeable about the products and services and customer-related policies at Taco Bell - Rehberg
“TOP FRANCHISE” 3 Years Running – Entrepreneur
“100 Most Influential Companies” – Time
Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine!
- One of the largest US Taco Bell Restaurants & Growing Annually
Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction.
Contact us today to start your Path to Success!
You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.
Shift Lead behaviors include:
- Solving customer complaints quickly and with a smile.
- Providing feedback to Team Members in a positive manner.
- Communicating openly and honestly with the Restaurant Management team.
- Following cash, security, inventory, and labor policies and procedures.
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country.
Job Title: Restaurant Shift Manager
Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures.
Key Responsibilities:
1. Leadership and Team Management:
2. - Supervise and coordinate the activities of restaurant crew members during your shift.
3. - Delegate tasks effectively and ensure team members understand their responsibilities.
4. - Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment.
5. Customer Service Excellence:
6. - Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally.
7. - Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction.
8. Operational Oversight:
9. - Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation.
10. - Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food.
11. - Monitor inventory levels and order supplies as needed to meet operational demands.
12. Shift Scheduling and Staffing:
13. - Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs.
14. - Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments.
15. Training and Development:
16. - Train new hires on restaurant policies, procedures, and job responsibilities.
17. - Conduct ongoing training sessions to develop team members’ skills in customer service, food preparation, and safety protocols.
18. Financial Accountability:
19. - Monitor sales performance and expenses during your shift to achieve financial targets and control costs.
20. - Implement strategies to maximize profitability and optimize operational efficiency.
21. Communication and Collaboration:
22. - Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities.
23. - Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers.
Requirements:
- Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations.
- Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members.
- Knowledge of food safety regulations and best practices in food handling.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
Education and Certification:
- High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred).
- Certification in food safety (e.g., ServSafe) is advantageous.
Physical Requirements:
- Ability to stand, walk, and move around the restaurant environment for extended periods.
- Lift and carry objects weighing up to 25 pounds.
- Work in a fast-paced and sometimes stressful environment.
Benefits:
- Medical, Dental, Vision Health Plan options
- 401(k) Retirement Plan
- STD, LTD, and Life Insurance options
- Opportunities for career advancement within the restaurant management team.
- Employee discounts on meals and beverages.
- Training and development programs to enhance leadership and management skills.
- Paid Time Off in the First Year
- Monthly Performance Bonus
- Annual Awards for Top Performers
Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members.
IF Applicable Pay Transparency Range:
$16.00 - $18.00
LoanStar Title Loans
10804 US Hwy 290 E Manor, TX 78653
Pay Range
$14.50 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed .
Schedule
Store Hours:
Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 2:00 PM
Never work on Sundays
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
Key Responsibilities
• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws
What We Offer
- Competitive pay
- 6 paid holidays
- Paid vacation
- Paid on-the-job training
- Full-time, stable work schedule
- Career growth opportunities
- Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
Qualifications
General
• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
Education
• High school diploma or equivalent required
Experience
• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
About LoanStar Title Loans
LoanStar Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
Additional Requirements
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
Equal Opportunity Employer
LoanStar Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
JOB DESCRIPTION
The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!
As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:
- Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
- Provide inbound customer support using a call flow guide in the customer's preferred language
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Be an amazing problem-solver
- Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
- Deliver expert customer experiences with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:
- The ability to read, write and speak fluently both Spanish and English
- 1+ year of customer service experience
- A high school diploma or GED
- Strong focus on building customer relationships
- Comfortable using and explaining technology
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking with strong problem solving skills
- Eagerness to learn new technologies
- Strong problem-solving skills with the ability to ask probing questions to come to a resolution
- Strong computer navigation skills and PC knowledge
- The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
- A desktop or laptop to complete PC and internet testing; A work computer will be provided
- High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
- Must reside in the United States and have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- DailyPay enrollment option to access pay early, when you want it
- Full time, paid classroom and on the job training
- Lucrative employee referral bonus opportunities
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
JOB AVAILABILITY:
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.
Remote working/work at home options are available for this role.
MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY
JOB DESCRIPTION
The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
A NEW CAREER POWERED BY YOU
Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!
As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:
- Provide inbound customer support using a call flow guide in the customer's preferred language
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a smile
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:
- The ability to read, write and speak fluently both Spanish and English
- 1+ year of customer service experience
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing
- Computer Requirements:
- Bring your own device - This position does not loan equipment
- Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
- Operating System: Windows 11+
- RAM: 8GB or higher
- Processor: Intel i5/AMD Ryzen 5 or higher
- Internet Requirements:
- DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
- Speeds: 10 mbps download and 3 mbps upload or higher
- While working, you will be required to hardwire with an ethernet cable
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States and have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
- DailyPay enrollment option to access pay early, when you want it
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
JOB AVAILABILITY:
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.
Remote working/work at home options are available for this role.
Job Description Responsibilities: Respond to routine and some non-routine, more complex customer service inquiries and problems via telephone.
Maintain record of calls and note customer's records as necessary to maintain consistency in service.
Place orders, track shipments, and ensure orders are shipped on-time.
Follow-up with customers as needed to get clarification on orders.
Enter data from customer service in regards to previously placed orders, locating account numbers, and identifying customer’s rush order needs.
Review customer's service needs and refer to other service departments for follow up as needed.
Requirements: High school diploma or equivalent.
At least 1 year of experience working in customer service OR 1 year of Medline Customer Service Rep I experience.
Experience providing customer service to internal and external customers, including meeting quality standards for services.
Experience accomplishing tasks in an optimum order based on time, importance or other criteria.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $20.25
- $29.25 Hourly The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Medline Industries, LP complies with the Los Angeles County Fair Chance Ordinance for Employees (FCO) and the State of California Fair Chance Act (FCA).
In accordance with the FCO and FCA, an applicant’s criminal history will not result in automatic disqualification from employment.
Qualified applicants with arrest or conviction records will be considered for employment
This position will be located at the Penske facility at 9210 E Hampton Drive Capitol Heights, MD 20743.
Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.
• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Pay: $25.48
- $32.50 hourly Benefits: Our excellent benefits plan keep associates and their families happy, healthy and secure.
To learn more visit Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 9210 E Hampton Dr Primary Location: US-MD-Capitol Heights Employer: Penske Truck Leasing Co., L.P.
Req ID: 2602759
In this role, you will assist individuals with application intake, enrollment, and documentation verification while providing excellent customer service.
The ideal candidate is organized, detail-oriented, and comfortable communicating with individuals from diverse backgrounds.
This position plays a key role in helping eligible residents access energy and water assistance programs while ensuring applications meet program guidelines and compliance standards.
Key Responsibilities for a Customer Service Representative Connect with MEAP and WRAP applicants to assist with intake and enrollment activities Provide excellent customer service by answering applicant questions via phone and email Collect and verify required documentation for program eligibility Accurately enter applicant information into internal databases Process MEAP and WRAP applications submitted through the online portal Refer applicants to success planning appointments when applicable Provide support for Low-Income Self-Sufficiency Plan (LSP) application validation Assist internal teams and partner organizations with program coordination and training Maintain accurate records while ensuring compliance with program requirements Support additional program-related tasks as needed Qualifications for a Customer Service Representative High school diploma or equivalent required 1–3 years of customer service, call center, or administrative experience Strong organizational and communication skills Ability to handle high call volumes and sensitive situations professionally Experience working with individuals from diverse socioeconomic backgrounds Ability to work both independently and within a team environment Preferred Skills for a Customer Service Representative Experience in social services, nonprofit, public health, or community programs Knowledge of energy assistance programs or government aid programs Strong attention to detail and data accuracy Technical Skills for a Customer Service Representative Proficiency in Microsoft Office (Excel, Outlook, Teams) Comfortable with data entry and database systems .
You will handle inquiries, assist with daily office tasks, and help ensure smooth operations.
Key Responsibilities Respond to customer inquiries (phone, email, in-person) Resolve issues professionally and efficiently Perform administrative tasks (data entry, filing, scheduling) Maintain accurate customer records Support day-to-day office operations Requirements Experience in customer service or admin roles Strong communication and organizational skills Basic knowledge of Microsoft Office Ability to multitask and stay detail-oriented
- Cheyenne is looking for enthusiastic individuals to join our team in Cheyenne, WY as full time or part time Shift Leaders.
If you like working in a fast paced, fun environment and you are good with people, look no further! Arby's
- Cheyenne is the right place for you.
Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team.
We can't wait to meet you.
Apply today!
Do you thrive on making a positive, lasting impact on people?
Are you bilingual in English and Spanish?
Do you have customer service experience?
Are you looking for an opportunity to learn a new industry, with paid on the job training?
Would you enjoy working in multiple locations in your area?
Do you want multiple opportunities to advance your career?
Do you want to work in an open, office environment?
Do you want to receive award-winning benefits, including company paid medical insurance for you, as the employee?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
- Provide outstanding customer service both on the phone and in-person.
- Market for new and continued customer business.
- Prepare and process loans and income tax returns.
We offer:
- TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
- An EXCELLENT benefits bundle that includes company-paid medical insurance (free to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
- Monthly Bonus Potential You have the ability to earn a monthly bonus when your team meets your branch goals!
- Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
- Growth Potential We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story! Apply today!
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.
Job responsibilities include:
- Providing outstanding customer service to ensure repeat business
- Educating our customers on our products and services
- Ensuring all transactions are completed in compliance with federal, state, and local regulations
- Following company policies and procedures
- Maintaining a balanced cash drawer
- Completing all transactions accurately, including cash handling
- Using our point-of-sale system to access information and process transactions
- Resolving customer complaints or referring complaints to the Store Manager for resolution
- Helping to maintain a neat and clean store environment for our customers and team members
- Performing other duties as instructed by management
Job requirements include:
- Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
- Ability, willingness, and comfort to engage with customers
- Strong verbal communication
- Ability to offer products and services to customers based on their needs
- Exceptional attention to detail and ability to multi-task
- Professional appearance and demeanor
- Must be honest and have integrity
- Able to work flexible hours, including early morning, evenings, weekends, and holidays
- English fluency is required
- English/Spanish bilingual is a plus
Physical requirements include:
- Must be able to stand for extended periods
- Ability to lift up to 15 lbs. with little assistance
- Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at to make arrangements. For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment.
Do you have an eye for design and know how to use Corel Draw or Adobe Illustrator? Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person, and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long-term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn, and has the ability to build relationships. Great listening skills, documentation, and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Must have sign experience preferably with A Fastsigns, experience with Corebridge a plus.
Compensation: $19.00 - $25.00 per hour
The Crew Member assembles and presents completed treat orders, including stocking, cleaning, and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. Additionally, the Crew Member executes all kitchen operations, ensuring all prepared foods meet restaurant safety and health standards. Cook, assemble and wrap good items; stock all needed products and preparation materials in a clean and safe manner.
Essential Functions
- Communicate clearly, quickly, and politely with co-workers to ensure correct order is served to the customers.
- Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately.
- Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards.
- Work as a “team” member to assure constant and consistent quality, service, cleanliness, and value to each customer.
- Clean work area, organize and stock needed items. Move various treat, paper, and cleaning items from other sections of building (or outside building) to immediate work area.
- Control food production process.
- Break down and clean chill area thoroughly every day as assigned by a manager or shift leader.
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
- Inform manager promptly of all problems or unusual matters of significance.
- Perform other duties and responsibilities as requested by management staff or shift leaders.
Qualifications
- Must be at least 16 years of age
- Quickly and accurately prepare food products following restaurant, health and safety standards and procedures quickly and accurately
- Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other related cooking equipment while following all health and safety standards
- Must have excellent customer service skills; exhibit good manners, proper personal hygiene, positive attitude, and promptness
- Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift
- Move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, Stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area
- Clean work area, organize and stock needed items. Move various food, paper, and cleaning items from other sections of building (or outside building) to immediate work area
- Control food production process
- Break down and clean grill area thoroughly every day as assigned by a manager or shift leader
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock, and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
- Inform manager promptly of all problems or unusual matters of significance.
- Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly.
- Capability to stand for long periods of time.
- Must be able to read order monitors.
- Practice established food handling procedures and meet any local health regulations.
- Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.
- Must be able to move and respond quickly to various requests and commands, read order monitors, and communicate clearly and effectively with customers and co-workers.
- Must be able to work in and out of different temperature ranges.
- Ability to handle raw, frozen, and cooked food products as well as products in and out of temperature danger zone (41-140F). Capability to stand for long periods of time.
- Ability to lift, up to 50 pounds.
- Practice established food handling procedures and meet any local health regulations.
- Must be able to move and respond quickly to various requests and commands, read order monitors, and communicate clearly and effectively with customers and co-workers.
For physical requirements of the position, please contact HR for the complete job description.
