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Looking for a 10+ years of experience in full stack software development, including front-end, back-end, and database technologies in Bothell, WA and its an onsite role.
- Bachelor’s degree in computer science, software engineering, or a related field preferred
- Proficiency in modern programming languages and frameworks such as Python, JavaScript, Java, Next JS, Node.js, React js
- Strong working experience with GenAI, LLM Models, MCP, Vector DB, RAG, Vertex AI, Agentic AI frameworks like NGA, ADK or LangChain/LangGraph, creating AI agents.
- Strong experience with Cloud platforms like GCP, Azure or AWS and cloud technologies like OpenStack, Terraform, Ansible or Chef
- Experience working with LLM observability, analytics, evaluations, testing and annotation using tools like LangSmith, LangFuse, Streamlit, Arize or similar tools.
- Strong experience working with AI/ML development
- Strong experience working with Databases like Cassandra, MongoDB or similar.
- Strong understanding and working experience of microservices architecture, RESTful APIs, Caching and related technologies
- Familiarity with containerization and orchestration tools such as Docker and Kubernetes
- Proficiency in version control systems like Git, and experience with CI/CD tools such as Jenkins, GitHub, Maven, Nexus, JFrog or Sonar
- Strong experience in Unit and Function testing using Junit, Mockito/JMock, Selenium, Robot, Cucumber, SoapUI or Postman
- Strong problem-solving, analytical, and debugging skills.
- Excellent written and verbal communication skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
- Demonstrated experience in mentoring and providing technical leadership to other engineers.
- Nice to have skills:
- Google CCAI platform (DialogFlow), Vertex AI, Graph QL, BigQuery, Conversation Graph, LLM as Judge
Company Description
Rocket Youth currently own and operates 60 brands and locations and continues to grow its portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus. We leverage advanced AI and agentic analytics to drive data-informed decision making, enhance operational efficiency, and unlock scalable growth across the portfolio.
We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.
Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A/de-novo expansion, accounting, finance, HR, capital, and more.
Role Description
This is a full-time ON-SITE role for a Business Analyst, based in Miami, FL, with some flexibility for remote work. Please do not apply if you cannot be IN OFFICE in the Miami area. The Business Analyst will work cross-functionally to analyze complex datasets, build dashboards and visualizations, and translate findings into strategic recommendations for leadership and local operators.
- Extract, transform, and analyze large datasets using SQL and Python to track and optimize core subscription and enrollment KPIs (e.g., avg enrollments, % new, and churn rates)
- Engineer and maintain scalable data pipelines, transforming fragmented, inconsistent, and messy data from multiple source systems into clean, reliable datasets through rigorous validation, normalization, and quality control processes.
- Build and maintain detailed retention cohorts to track member engagement over time, identifying drop-off points and opportunities to extend customer lifetime value (LTV)
- Develop and implement predictive models to forecast future business outcomes, specifically focusing on predicting seasonal enrollments and identifying at-risk customers for churn mitigation
- Perform deep-dive customer segmentation to inform targeted CRM campaigns, analyzing campaign performance to improve engagement, conversion, and retention metrics
- Design and build interactive, automated dashboards in BI tools (Tableau or Power BI) that provide local operators and leadership with real-time visibility into operational, financial, and marketing performance
- Translate complex data into clear, actionable insights and executive ready presentations for non-technical stakeholders.
- Become an expert in the various class management systems used by our partner organizations, ensuring data cleanliness and accurate metric tracking across newly acquired brands
- Track top-of-funnel acquisition metrics using Google Analytics and other web tracking tools, connecting online behavior to downstream enrollments
Qualifications
- Technical Expertise: Proficiency in BI tools like Power BI AND Tableau, with solid understanding of data modeling and report/dashboard design.
- Business Acumen: Strong ability to understand client requirements and translate them into technical solutions and drive business outcomes.
- Cloud Knowledge: Familiarity with cloud platforms like Azure or AWS is a plus
- Adaptability & Creativity: Quick learner with creative problem-solving approach, capable of thriving in a dynamic, fact-past environment
- Strong communication skills with the ability to present insights to non-technical audiences
- Ability to work cross-functionally in a fast-paced, acquisition-driven environment
- Strong analytical, critical thinking, and problem-solving abilities
- Accountability, ownership, and a continuous learning mindset
Job Title: Azure Architect
Location : Chicago, IL (Onsite Role-5 Days Onsite Per week)
Duration : 12+ Months Contract
Teams Meeting Interview
Job Description:
Required Skills:
- Experience with Azure Shell scripting/PowerShell scripting
- Exposure to multiple, diverse technologies and processing environments
- Knowledge of all components of technical architecture
- Strong understanding of network architecture and application development methodologies
- Strong understanding of SOA, object-oriented analysis and design, and/or client/server
- Strong client-facing consultative skills, able to act as a customer advocate;
- Understanding of Windows Server architecture –Windows 2016, Windows 2019 and IIS;
- Understanding of Linux Server architecture – RHEL, Oracle Linux, Amazon Linux, etc.
- Experience with containers (Docker) and orchestration (Kubernetes) technologies;
- Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash)
- Familiarity with server hardware selection, design and troubleshooting;
- Understanding of High Availability and Networked Storage solutions including Clustering, Failover and Disaster Recovery products and concepts such as MS Clustering Services, Load Balancing, Routers, LUNS, SAN and NAS;
- Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets;
- Demonstrated abilities with SSO-related software such as AADConnect, ADFS, Ping Identity, OpenSSO, oAuth, Okta or other SAML & OpenID Connect providers;
- Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls;
- Hands on experience designing and deploying complex solutions in Azure, AWS, Google Cloud or other cloud providers;
- Excellent presentation and communication skills to technical and non-technical audiences
LOCATION:
- Charlotte: NC
- Jacksonville: FL
MUST HAVE: Mobile Device Infrastructure
Position Summary
The Corporate Mobile organization forms part of Employee Experience Technology (EET) and is responsible for the Banks Mobile strategy, managing a portfolio of mobile products and services including mobile applications for over 80,000 employees and devices globally.
A requirement has arisen within the Corporate Mobile team for a Mobile Engineer to drive significant engineering improvements for the overall employee experience and growing BAU engineering requirements. In doing so will support the creation of all relevant artefacts, design documentation and operating models to successfully manage and maintain existing products and services as well as delivering new products and services to our environment.
The role requires a collegial yet assertive approach when working among, coordinating with but ultimately ensuring compliance of all Architecture, Engineering and Operational standards. The person will be part of an amazing engineering team who have responsibility for engineering activities on our current global mobile platform as well as future state deliverables working with multiple technologies, reporting to a Senior Mobile Engineer within the team.
Application configuration and engineering of our existing platform with a strategic view on our future state
Deliver an amazing employee experience of our products and services, with an automation first mindset
Liaison with Global Information Security, Operations, Product, Engineering, Architecture and Vendors to deliver robust mobile platforms and solutions
Management of technical input into Book of Work Entries
Development of high and low level designs to meet bank requirements and security demands
Execution of testing and validation in lower level environments
Continual ownership for the accuracy and completeness of all technical documentation
Represent technical requirements for the deployment of new services
Participate in regular requirements meetings to groom backlog and agree feature releases
Provide best practice application engineering framework and architecture to ensure performant and functional mobile solutions
----------
Required Qualifications
Experience of engineering activities on Blackberry UEM / Good Dynamics environment
Knowledge / experience of working on other mobile MDM environments - Intune / Workspace 1 / Mobile Iron
Knowledge / Experience of application wrapping technologies - Blackberry SDK / Intune SDK / Blue Cedar
Experience of working with application signing teams to publish mobile applications
Policy structure and management via MDM for enterprise grade mobile solutions
Experience of both Apple and Android Enterprise Management technology (Apple Business Manager / KNOX / Google ZT
Experience of Mobile Threat Defense technology
Desired Qualifications
• Experience of Cloud technology in support of mobile solutions (Azure / AWS)
• Automation experience with powershell, python or other solutions
Location: Boston, MA (Hybrid - 2 days per week in office)
About Us
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit-using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we're a catalyst for economic mobility.
A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management - the largest HR organization out there!) and recipient of \"Startup of the Year\" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond.
The Role - Product Engineer, Tech Lead
We are seeking a Tech Lead to partner with our existing technical leadership to mobilize our engineering team as we scale our product to help tens of thousands more students and partner with dozens more alternative education partners, financing hundreds of millions of dollars of loans and other financial products. The ideal candidate is exceptionally strong at decomposing challenging problems, fluent in Javascript/Typescript, and opinionated about UX & APIs, but is also passionate about growing people around them and instilling in others best practices.
At Clasp we run a DevOps culture where the engineers have full ownership of the code they write & the infrastructure on which it runs. Candidates should be enthused about making substantial contributions to the architecture driving the product roadmap and the Clasp business, and achieving tremendous personal growth with us along the way!
Key Responsibilities
- Architect, build, and maintain a robust application management and loan repayment platform, ensuring scalability, performance, and maintainability across front-end and back-end systems
- Leverage full-stack engineering skills to contribute alongside team and build a polished & accessible end-user experience that tens of thousands of students and program administrators love, and develop best of breed API on reliable infrastructure for our partners to leverage
- Set best practices for code quality, system design, and security while mentoring engineers and conducting code reviews
- Oversee 2-3 engineers' day-to-day operations with the support of the Director of Engineering
- Work with cross-functional stakeholders to define and prioritize work, break down large initiatives into achievable milestones, and balance technical debt with new feature development
- Spec out stories with the engineering team and product leadership, and lead the team in continually reflecting on how to better deliver value and operate as a team
- Foster a strong engineering culture through collaboration, knowledge sharing, and continuous improvement.
- Participate in future on-call rotations and ensure by building self-healing and resilient systems and leveraging infrastructure as code and monitoring tools that our systems are highly available
Who You Are
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent bootcamp or upskilling program experience
- Hands-on experience managing CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, or similar) and ownership of deployment strategies, release management, and production monitoring
- Experience working closely with Product teams to define technical requirements and Compliance teams to ensure regulatory adherence in financial services or similarly regulated environments.
- Ability to clearly articulate technical trade-offs, align stakeholders, and make informed decisions under ambiguity.
- 4+ years working in a SaaS startup regularly building and owning the complete E2E technology stack for Web Application (Frontend + Backend + Cloud + CI/CD)
- Deep experience with a combination of the following technologies:
- Javascript & TypeScript (React, NextJS, Recoil (other state management libraries)), Python (Django, Flask, FastAPI, etc.), HTML, CSS
- Databases: SQL (we use PostgreSQL)
- Cloud: AWS or Google Cloud experience
- Design: We use Figma; understanding of responsive design
- DevOps: Experience with CI/CD and modern cloud and container tooling
Why This Role Is Compelling
- Modern tech stack with the ability to have impact to many different user personas - recruiters, students and more
- High autonomy working in a highly collaborative team
- Can grow into a more formal people management role - expectation though is to be very hands on
- Step into being a 10x engineer and ride the AI wave with a team doubling down on how this technology allows us to focus on harder problems and solve for our customer's needs without compromising on quality
Compensation
The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $155,000 to $190,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent.
Closing
If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team!
We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Job Title: Support Engineer
Location: Seattle, WA / Bothell, WA (On-site)
Job Type: Full-time
About Us:
Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.
Role Summary:
We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.
Key Responsibilities:
- Own customer support issues end to end and ensure timely, accurate resolutions
- Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
- Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
- Serve as the escalation point for Jira Service queues and guide triage and prioritization
- Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
- Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
- Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
- Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
- Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
- Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
- Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
- Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
- Mentor junior support engineers and help develop team best practices
- Participate in incident response efforts for issues affecting multiple customers or systems
Required Qualifications:
- 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
- Proven experience supporting healthcare customers or healthcare data workflows
- Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
- Proficiency with Jira Service Management for issue triage and workflows analysis
- Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
- Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
- Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
- Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
- Strong documentation skills maintaining shared knowledge bases or support playbooks
- Comfort handling workloads involving sensitive healthcare information and security-related tasks
Preferred Qualifications:
- Scripting or automation experience in Python, Bash, or PowerShell
- Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
- Experience supporting customers during EHR integrations or workflow onboarding
- Experience with remote support tools such as TeamViewer or AnyDesk
- Experience building documentation or diagrams in Confluence and Lucidchart
- Exposure to security monitoring tools or vulnerability management processes
- Prior mentorship or leadership experience in a support environment
What We Offer:
- A competitive salary and stock options grant
- Holiday schedule according to your country of residence and PTO
- An innovative and high-paced work environment with a flat management hierarchy
- Opportunities for professional growth and advancement in a rapidly scaling company
How to Apply:
Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!
Join us in transforming healthcare through innovative technology!
Our Workforce Security team is seeking a contract professional to support our Vendor Security Program (VSP), with a primary focus on the coordination and operational management of third-party and vendor-related security support requests. Reporting into the Workforce Security team, you will work closely with security, privacy, governance, and business stakeholders to ensure requests are triaged, tracked, and communicated efficiently.
Requests may include technical reviews for engineering vendors, compliance and governance checks, and general vendor onboarding or integration support. You will not be responsible for performing technical reviews, but you will coordinate, convey outcomes, and ensure stakeholders are kept informed throughout the process. You will also provide key insights into optimizing our Business Process Engineering
This is a focused, hands-on role designed to provide essential support and accountability for our vendor security operations over an initial six-month period.
Key Responsibilities
- Coordinate the intake, triage, and assignment of security-related requests for corporate and engineering vendors
- Track and manage the health and status of ongoing requests, ensuring timely progress and accountability with supporting teams
- Clearly and effectively communicate status, requirements, and outcomes to internal stakeholders, including security engineers, IT, procurement, legal, and business units
- Serve as a point of contact for the Workforce Security team’s vendor security operations, facilitating alignment of requirements, status and updates
- Suggest and implement improvements to processes, documentation, and light automations that support the role
- Manage multiple concurrent requests from numerous and different areas of the corporate environment
- Excellent written and verbal communication skills, with the ability to convey technical details, process expectations, and security context to a variety of audiences
- Demonstrated ability to manage and coordinate multiple ongoing projects or requests in a fast-paced, complex environment
- Knowledge and experience in the areas of Business Process Engineering (BPE)
- Broad familiarity with information security disciplines and topics in the areas of Governance, Risk, and Compliance (GRC), Corporate Security, Product Security, and Infrastructure Security
- Willingness to learn the basics of technical, compliance, and governance-related vendor requests; willingness to be proactive in requesting personal clarity and support as necessary
- Experience with Jira and Google Workspace; ability to support or develop light automations (e.g., basic scripting in Python or JavaScript, workflow automations)
- Strong attention to detail and accountability in tracking and following up on operational tasks
- Ability to work collaboratively across numerous teams and adapt to evolving priorities and contexts
- Experience working on an operations team
- Experience with Third Party Risk Management (TPRM) is a plus
- $85-95/hr.
Excella is a transformative technology firm that helps organizations unlock new possibilities. We believe the key to helping clients challenge the status quo and reach new heights lies in our talented people. That’s why we’re committed to developing talent and providing opportunities for career growth at every stage. Join our collaborative team dedicated to solving complex problems with sustainable solutions while building your future as a leader. At Excella, you’re empowered to make lasting impact, turning today’s challenges into tomorrow’s mission successes.
- Workplace locations look different for everyone. Excellians are a distributed workforce and whether you're working from your home office or a client site, we support a flexible work/life integration regardless of your location.
- We offer top of industry medical, dental, and vision benefits with multiple options to choose from such as an employer-contributed health savings account, infertility coverage, and orthodontia so you can select the plan that works best for you.
- Regardless of what stage of life you’re in, Excella wants to support you. We provide 8 weeks of Parental Leave, discounted pet insurance, and a membership with 3 back-up emergency child or elder care days annually – all available to you on your first day.
- Starting day one, every employee is bonus eligible and receives 15 days of paid vacation, 6 federal holidays, and 4 floating holidays.
- Doing your best work means having the best tools! Excella’s TechEleX program provides you with multiple options to suit your technology needs. Choose between a variety of Mac or PC devices, and to ensure your hardware remains current, at the end of a 3-year period Excella will replace your existing computer with a new model from the program. Plus, we’ll even give you the original device to keep for your personal use!
- With Excella’s Annual Internet Reimbursement benefit, all employees receive an additional $25 per month to help offset the cost of internet access. This initiative reflects our commitment to supporting you in staying connected and productive, no matter where you work.
- We'll invest in your career by providing 3 days of paid professional development every year, including an allowance for registration fees to attend classes, conferences, or obtain professional certifications.
- We encourage mindfulness and overall well-being through employee wellness events, a HeadSpace membership, as well as access to TalkSpace and mental health coverage through our medical plans.
Overview
We are looking for a Data Analyst to join our team and deliver valuable customer experiences. Our analysts are team-oriented, collaborative, and focus on delivering value in everything we do. We use agile methods to analyze, define and document business requirements for software solutions which align with organizational goals and help our clients achieve their desired outcomes. We support our clients in their digital product needs – from vision to roadmap to execution.
Responsibilities
- Develop thorough understanding of the business context and objectives by, among other things, eliciting and analyzing requirements from all relevant stakeholders (business users, data engineers, data scientists, and similar).
- Able to operationalize business questions using data.
- Demonstrate understanding of relational databases, data architecture, and data modeling.
- Capable of building complex SQL statements to answer business questions.
- Experience designing conceptual data models/ entity relationship diagrams/ business process models.
- Able to transform and cleanse data using tools such as R, SQL, or Python.
- Able to interpret, understand, and explain data to clients.
- Basic knowledge of dashboard management and creation (drag and drop) for storytelling of regular information reports and ad-hoc requests.
- Build trust and respect, establish relationships, and develop rapport with technical and non-technical team members.
- Experience documenting Data Analysis processes and outcomes.
- Industry or subject matter expertise (e.g., finance, employment, hospitality, web analytics).
Qualifications
- B.A. or B.S. (focus in Computer Information Systems, Business Management, Engineering, or related area of study is a plus)
- Ability to obtain and maintain a Top Secret (TS) clearance and a Public Trust clearance is required.
- 3+ years’ experience in IT or related industry
- Prior consulting or client management experience preferred
- Intermediate/Advanced SQL skills
- Experience working with Data Visualization tools such as Tableau or Power BI
- Preferred experience with cloud analytics products such as Google Cloud, AWS, or Microsoft Azure
- Preferred knowledge of statistics and experience using statistical packages for analyzing datasets
- Strong analytical aptitude and ability to structure complex or undefined business problems
- Strong verbal and written communication skills; able to report and present findings to varying stakeholders
- Hands-on experience using tools to help clients make data-driven decisions
- Knowledge and practice of core Agile values and principles a plus
- Initiative to learn new strategies and trends to continue to educate self analytically, technically, and technologically
- Intermediate experience with Microsoft Excel and Power Point
- Understanding of DevOps Research and Assessment (DORA) and the capabilities within the DORA capability catalog is encouraged
Excella is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Excella is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact or 7
Work type: FTE
Contract B2B
Language: English
Contract Duration: 6 to 12 months
Job Summary
We are seeking a knowledgeable Mac Specialist with strong experience in macOS to support, configure, and maintain Apple devices within the organization. The candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of Apple systems.
Key Responsibilities
Install, configure, and maintain macOS on Apple devices such as MacBook Pro, MacBook Air, and iMac.
Troubleshoot hardware and software issues related to macOS systems.
Manage user accounts, system permissions, and device configurations.
Install and update applications on Mac systems.
Provide technical support to employees using Apple devices.
Manage system updates, backups, and security settings.
Assist with device deployment and configuration.
Support integration with enterprise tools like Microsoft Office and Google Workspace.
Required Skills
Strong knowledge of macOS administration and troubleshooting.
Experience working with Apple hardware and software.
Basic knowledge of Unix / Linux commands.
Understanding of networking concepts (Wi-Fi, VPN, printers).
Good problem-solving and communication skills.
Preferred Skills
Experience with device management tools like Jamf Pro.
Knowledge of scripting (Bash or Python).
Experience supporting Mac users in enterprise environments.
Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we’ve expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023, and 2025.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @ email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
We are building a Business Operations Center of Excellence, and we need a Product Data Analyst to serve as the "Guardian of the Golden Record." In this role, you are the absolute owner of product data integrity as it relates to the digital customer experience. You ensure that every item we sell is accurately represented across every touchpoint—from our ERP and PIM to our website storefront and marketing feeds. This is not a data entry role; it is a high-impact technical logic and investigation role. You will work directly with our Data Platform and Software Engineering teams to define business rules, audit data health via complex SQL, and troubleshoot data transmission errors before they impact the customer.
Responsibilities
- Storefront Governance: Serve as the absolute owner of product data integrity within the PIM. Ensure that all storefront-critical attributes (pricing, dimensions, weights, image links) are accurate and standardized for a seamless customer experience.
- Technical Data Auditing: Write and run complex SQL queries against our centralized database to identify anomalies, "orphan" records, and data hygiene issues that need resolution. You will be expected to query across multiple schemas to validate data consistency between systems.
- Feed Logic & Mapping: You will manage the logic of how data translates from our PIM to external endpoints. You will ensure that our products appear correctly on Google Shopping, Meta, Amazon, and other marketplaces by managing feed rules and mapping definitions.
- API Payload Analysis: You will act as the first line of defense for data transmission errors. If a product isn't showing up on the site, you will review the JSON/XML response bodies to determine if it is a data payload error or a software code bug.
- Cross-Functional Impact Analysis: You will act as the gatekeeper for data changes, predicting downstream impacts (e.g., "If Merchandising changes this Category Name, it will break the Finance reporting filter").
- Hygiene Logic Definition: You will partner with our IT/Database team to define automated health checks. You identify the "rot" (bad data patterns), and they implement the database constraints to stop it.
What You Will NOT Do (The Boundaries)
- No Web Development: You are not a Front-End Developer. You do not write HTML, CSS, or React code. You ensure the data powering those components is 100% accurate.
- No Manual Data Entry: Your job is not to copy-paste descriptions. You build the systems, bulk processes, and logic that ensure data quality at scale.
- No Database Administration: You do not manage server uptime or schema changes (IT owns this). You own the quality of the records inside the database.
Intersection with Technical Teams
- With IT (Database Mgmt): IT owns the infrastructure and schema; you own the quality of the data within it. When you identify a systemic issue (e.g., "5,000 orphan records"), you partner with IT to implement the technical fix (scripts/constraints).
- With Software Engineering (Commerce): If a product is missing from the site, you check the data payload. If the data is correct, you hand off to Engineering, confirming it is a code/caching bug rather than a data error.
Experience, Skills, & Ability Requirements
- 5-8 years of experience in Data Management, PIM Administration, or technical eCommerce Operations.
- SQL Proficiency: You are comfortable writing queries beyond simple SELECT *. You should be proficient with CTEs (Common Table Expressions), Window Functions (e.g., Rank, Lead/Lag), Subqueries, and complex Joins to act as a forensic data investigator.
- API Fluency: You can read and understand JSON and XML. You know what a valid payload looks like and can spot formatting errors or missing keys.
- Data Manipulation: You are an expert at handling large datasets (CSVs, Excel) and understand data types, formatting standards, and normalization concepts.
- You love hunting down the root cause of an error. You don't just fix the wrong price; you find out why the price was wrong and build a rule to stop it from happening again.
- You have high standards for accuracy. You understand that a wrong weight in the system means a financial loss on shipping for the business.
Bonus Points (Nice-to-Haves)
- Familiarity with Visio/Lucidchart to visualize data flows.
- Ability to build simple dashboards in Tableau to track data health scores.
- Basic familiarity with Python or R for data manipulation.
What We Offer
- Health, dental, and vision benefits
- Paid parental leave
- 401(k) with employer match
- A culture of meritocracy that fosters ongoing growth opportunities
- A stable, growing family-owned company that looks after its employees
Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.