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About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Treatment Plant Operator - Water & Wastewater Operations Division
The Treatment Plant Operator for Wastewater, is responsible for the following, including but not limited to: operating equipment related to wastewater treatment plant processes, including aeration tanks, clarifiers, belt filter press, sludge flotation units and digesters under close supervision, and checking equipment to see that it is operating properly; performing minor repairs and adjustments to equipment as needed, and assisting Plant Maintenance Crew on maintenance projects; performing a variety of cleaning tasks in areas or structures, such as chemical rooms, chemical feed equipment, various wastewater treatment units, pumping stations, electrical rooms, secondary containment areas, head house bar screens, and general grounds keeping; having knowledge of the general operating principles and practices and the maintenance requirements of mechanical and electrical equipment similar to the types utilized in waste treatment plants; understanding and following specified operating and recording procedures; analyzing and troubleshooting various issues; performing basic mathematical calculations involving addition, subtraction, multiplication and/or division; learning/performing a variety of work activities associated with the operation and maintenance of a variety of pumps, valves, filters, and related equipment associated with wastewater treatment system
General Description
Performs skilled operational and regulatory work in the testing and treatment of City water in compliance with all applicable regulations and guidelines.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience Requirements
Requires six (6) months experience in operation or maintenance of mechanical, hydraulic, or electrical equipment similar to that utilized in treatment plant operations or completion of the Pre-Apprenticeship program in either Water Operations or Wastewater Operations through Junior Achievement of South Florida.
Special Certifications and Licenses
Must obtain the Class C Water or Wastewater Plant Operator License within two (2) years of hire.
Preferences
- Vocational/Technical School Certification OR Associates Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
- Bachelor's Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
- Master's Degree in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Admin, or a closely related field.
- Possession of "C" Florida State Operator license in Wastewater
- Possession of "C", "B" or "A" Florida State Operator license in Water
- Possession of "C", "B" or "A" Collection certification in Wastewater
SCOPE OF WORK
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Understands, implements, maintains and assists the processing of millions of gallons of wastewater entering the plant and following various biological, mechanical and chemical processes to return treated waters meeting state and federal safety standards back into the environment.
Performs routine to complex maintenance and repair duties of water equipment and facilities; collects water samples for testing; performs and records chemical adjustments and laboratory sampling and testing; ascertains treatment performance and quality; monitors and sets chlorine machinery to obtain proper chemical usage readings; operates and maintains pump stations; records daily pump readings, records flows, time of flows, pressures, and chemical usage.
Performs clerical duties, data entry, process control, calculations and runs quantitative and qualitative analysis and interprets data for performance evaluation.
Runs vacuum building system; collects samples from off sight station; receives chemical deliveries on and off sight; maintains and monitors backwash filter.
Checks plant equipment and troubleshoots plant problems; diagnoses, troubleshoots and writes work orders when a malfunction has been discovered; performs frequent rounds checking the status of water and wastewater treatment units, tanks and machines; performs a variety of routine cleaning activities in order to ensure the safety and cleanliness of facility/treatment plant; proper start up and shut down of different tanks and pumps according to conditions and supervisor directives; resets plant to proper operating conditions caused by storms and power outages.
Computes a variety of work orders to document treatment plant activity, request maintenance, repairs, and compile statistics for periodic reports.
Monitors treatment plant operations to ensure compliance with State and County regulations standards and verifies process is operating efficiently and effectively; checks on storage and inventory of chemicals.
Performs related work as assigned.
Competencies- Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well.
- Decision Quality: Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.
- Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
- Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue.
- Ensures Accountability: Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
- Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office equipment or tools within moderate tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to toxic/caustic chemicals.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
County-wide Emergency ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties and Responsibilities:
- Maintain and manage Granite's Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications:
- Bachelor's Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
#LI-JH1
Location: Remote
Duration: 6 Months
Job Description:
The Cybersecurity Developer role is responsible for the development, programming, and coding of Information Technology solutions using ReactJS, Redux, D3 and NodeJS to enable Cybersecurity applications. They will engage in all phases of the software development lifecycle which include: gathering and analysing user/business system requirements, responding to outages and creating application system models. Developers are responsible for documenting detailed system specifications and will participate in evaluating, conducting performance testing, and all planned and unplanned maintenance for both internally developed applications and purchased products. They will participate in design meetings and consult with clients to refine, test and debug programs to meet business needs and interact and sometimes direct third party partners in the achievement of business and technology initiatives. Developers are responsible for including IT Controls to protect the confidentiality, integrity, as well as availability of the application and data processed or output by the application.
Essential Functions
* The essential functions listed represent the major duties of this role, additional duties may be assigned.
* Develop, support, and maintain web applications for enterprise and affiliates.
* Skilled in react, python, JavaScript, SQL, and other development languages.
* Supports API development.
* Supports front end and back-end development.
* Familiar with authentication and authorization technologies such as OAuth and JSON web tokens
* Familiar with CICD tools such as Jenkins.
* Monitors, reports on, and enhances performance of assigned technical security solutions
* Provides security technology incident response and problem management. Troubleshoots software and/or hardware issues/failures on assigned technical security solutions.
* Accountable for follow-up of all security work requests including collaborating with other IT areas to ensure timely completion/resolution and obtainment of appropriate approval levels.
* Supports escalations, known issues and out of cycle requests on multiple security solutions for the enterprise and its subsidiaries
* Supports the development and maintenance of operational documentation for technical security solutions (e.g. procedures, engineering diagrams, knowledgebase, etc.).
* Collects, analyses, synthesizes and presents data on technical security solutions and processes to peers, leadership and business stakeholders
* Assists the migration, upgrade and disposal of complex security capabilities and evaluates risks and impacts
* Collaborates with other business areas to deliver on work group initiatives for the enterprise and its subsidiaries
* Assists with developing continuous testing and validation of product performance and gap analysis for continuous security hardening processes
* Assists execution and alignment to security reference architecture standards and published blueprints.
* Assists Disaster Recovery planning, design, implementation and exercises on security technology solutions
* Assists remediation actions as a result of threat and vulnerability assessments or audits
* Provide training to others on security capabilities, processes, procedures and operational task
Additional Required Qualifications:
* Capacity to work independently and willingness to seek advice/assistance.
* Exposure to Project Management methodologies like Waterfall, Agile, Lean or SAFe methodologies
* Understanding of security concepts and controls for network, application, and operating systems.
* Ability to troubleshoot and investigate security related issues and having experience or knowledge with vulnerability and patch management.
* Strong technical, analytical, and administrative skills.
* Strong corporate work ethics.
* Strong Documentation and Review Skills.
* Have strong problem-solving skills.
* Maintain a positive attitude.
* Are professionals and possess excellent interpersonal and written communication skills.
* Have the desire and ability to learn new things fast.
* Strong Solutioning Skills to help facilitate new technology gaps
* Want to be part of an efficient and effective team.
* Display an ownership attitude and drive initiatives to completion.
* Are a team player that recognizes the bigger picture and understands the value of teamwork.
Required Work Experience:
3+ years related work experience
2+ years in application development
Required Education:
Related bachelor's degree or additional related equivalent work experience
Required Licenses and Certifications
Security+
**In alignment with Clients Cybersecurity requirements, contractors must possess a relevant cybersecurity or technical certification for this role. If a relevant certification is not possessed, the contractor will be expected to obtain a relevant certification within 6 months of hire. (Relevant certification will be defined by hiring manager)
Additional Preferred Qualifications:
Understanding of LDAP technologies such as Active Directory.
Azure Privileged and non-Privileged access management.
Well versed in the OWASP Top 10.
Position is offered by a no fee agency.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties and Responsibilities:
- Maintain and manage Granite's Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications:
- Bachelor's Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
#LI-MS1
REQUIREMENTS AND PREFERENCES
The Broward County Board of County Commissioners is seeking qualified candidates for Treatment Plant Operator - Water (Water and Wastewater Services Division).
THIS JOB ANNOUNCEMENT WILL REMAIN OPEN UNTIL SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED AND MAY CLOSE AT ANY TIME.The Treatment Plant Operator-Water operates equipment related to water treatment plant processes including clarifiers, belt filter press and sludge thickener units under close supervision, makes checks on equipment to see that it is operating properly. Makes minor repairs and adjustments to equipment and assists plant maintenance crew on maintenance projects. Performs a variety of cleaning tasks in areas or structures, such as chemical rooms, chemical feed equipment, various water treatment units, pumping stations, electrical rooms, secondary containment areas, and general grounds keeping. Some knowledge of the general operating principles and practices and the maintenance requirements of mechanical and electrical equipment similar to the types utilized in water treatment plants. Ability to understand and follow specified operating and recording procedures. Ability to analyze problems and identify possible solutions. Ability to perform basic mathematical calculations involving addition, subtraction, multiplication and/or division. Ability to learn/perform a variety of work activities associated with the operation and maintenance of a variety of pumps, valves, filters, and related equipment associated with water treatment systems.
General Description
Performs skilled operational and regulatory work in the testing and treatment of City water in compliance with all applicable regulations and guidelines.
Works under general supervision, independently developing work methods and sequences.
Minimum Education and Experience RequirementsRequires six (6) months experience in operation or maintenance of mechanical, hydraulic, or electrical equipment similar to that utilized in treatment plant operations or completion of the Pre-Apprenticeship program in either Water Operations or Wastewater Operations through Junior Achievement of South Florida.
Special Certifications and LicensesMust obtain the Class C Water or Wastewater Plant Operator License within two (2) years of hire.
Must possess and maintain a valid Florida Driver's License class E or higher for duration of period.Preferences
* Vocational /Technical school certification or Associate's Degree or higher in Biology, Chemistry, Engineering, Environmental Science, Water or Wastewater Treatment, Public Administration or closely related field.
* Possession of a C, B or A Florida State Operator license in Water Treatment.
* Possession of a C, B, or A Florida State Operator license in Wastewater Treatment.
* Possession of Water Distribution System Operator License - Level 3, 2, or 1.SCOPE OF WORK
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Understands, implements, maintains and assists the processing of millions of gallons of wastewater entering the plant and following various biological, mechanical and chemical processes to return treated waters meeting state and federal safety standards back into the environment.
Performs routine to complex maintenance and repair duties of water equipment and facilities; collects water samples for testing; performs and records chemical adjustments and laboratory sampling and testing; ascertains treatment performance and quality; monitors and sets chlorine machinery to obtain proper chemical usage readings; operates and maintains pump stations; records daily pump readings, records flows, time of flows, pressures, and chemical usage.
Performs clerical duties, data entry, process control, calculations and runs quantitative and qualitative analysis and interprets data for performance evaluation.
Runs vacuum building system; collects samples from off sight station; receives chemical deliveries on and off sight; maintains and monitors backwash filter.
Checks plant equipment and troubleshoots plant problems; diagnoses, troubleshoots and writes work orders when a malfunction has been discovered; performs frequent rounds checking the status of water and wastewater treatment units, tanks and machines; performs a variety of routine cleaning activities in order to ensure the safety and cleanliness of facility/treatment plant; proper start up and shut down of different tanks and pumps according to conditions and supervisor directives; resets plant to proper operating conditions caused by storms and power outages.
Computes a variety of work orders to document treatment plant activity, request maintenance, repairs, and compile statistics for periodic reports.
Monitors treatment plant operations to ensure compliance with State and County regulations standards and verifies process is operating efficiently and effectively; checks on storage and inventory of chemicals.
Performs related work as assigned.
Competencies- Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well.
- Decision Quality: Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.
- Plans and Aligns: Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.
- Optimizes Work Processes: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pursues, explores, and develops ways to ensure own work is as effective as possible within all relevant processes. Shares an analysis of process problems with stakeholders; discusses how to resolve the issue.
- Ensures Accountability: Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
- Situational Adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations. Finds out which situations call for flexibility and responds accordingly; seeks and listens to others' input and feedback on how to adapt approach to changing situations.
WORK ENVIRONMENT
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office equipment or tools within moderate tolerances or limits of accuracy.
Unavoidable Hazards (Work Environment)Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Involves routine and frequent exposure to toxic/caustic chemicals.
SPECIAL INFORMATION
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED
Americans with Disabilities Act (ADA) ComplianceBroward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.
County-wide Emergency ResponsibilitiesNote: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee ResponsibilitiesAll Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
The Opportunity
The University of Central Florida (UCF) has established several interdisciplinary faculty research clusters to strengthen its academic offerings and research mission. In support of this effort, we invite candidates for two (2) tenure-earning assistant professor, tenured associate professor, or tenured professor positions with the university research center on Resilient, Intelligent, and Sustainable Energy Systems (RISES). The positions have an anticipated start date of August 8, 2026.
These are interdisciplinary positions that will be expected to strengthen both the RISES Center and a chosen tenure home department and may include a combination of joint appointments. A strong advantage of this position is the ability of the candidate to choose multiple units for their joint appointment in the College of Engineering and Computer Science, the College of Sciences, or both.
All candidates whose research are at the forefronts of energy systems, resilience, and sustainability will be considered. The technical fields of specific research interest for the two positions include but are not limited to:
Position # 1- Sustainable Energy Systems: Non-Combustion (Host Department: Mechanical and Aerospace Engineering):
An ideal candidate will have extensive expertise in pathways for novel processes of electric power generation and storage that do not involve combustion. The selected candidate should be proficient in process design, characterization, and modeling of low carbon electricity generation technologies that ensure access to affordable, reliable, and sustainable power for all. We seek candidates with a strong foundation in fluid mechanics, thermodynamics, heat and mass transfer, and energy systems engineering, and a demonstrated research record in non-combustion-based electric power generation and/or energy storage.
Areas of particular interest include, but are not limited to:
Advanced nuclear energy systems, including small modular reactors (SMRs), microreactors, molten salt reactors, liquid metal reactors and high-temperature gas cooled reactors, especially those supporting grid resilience.
Hydrogen production and storage, particularly hydrogen derived from nuclear or natural gas with carbon capture (blue hydrogen).
Thermal energy storage and high-efficiency heat exchangers for industrial and grid-scale applications.
Electrochemical systems, including next-generation batteries and fuel cells for defense, aerospace, and critical infrastructure.
Energy generation and storage systems modeling, optimization, and control, with emphasis on reliability, affordability, and national security.
Experimental platforms for high-temperature, high-pressure energy systems.
Risk-informed design of energy infrastructure.
Candidates should demonstrate the ability to lead an independent, externally funded research program and contribute to interdisciplinary collaborations. A strong record of peer-reviewed publications, mentorship, and engagement with industry, national laboratories, or large-scale research initiatives is highly desirable. Experience with computational tools (e.g., CFD, FEA, system-level modeling) and/or experimental platforms for energy systems is expected.
Position # 2 - Machine Learning and AI for Energy Systems (Host Department: Computer Science and possibly Electrical and Computer Engineering Department):
An ideal candidate would have extensive experience applying modern machine learning techniques to solving complex problems within the energy systems. The candidate should have a strong foundation in deep learning techniques (including convolutional neural networks, recurrent neural networks and multi-head attention models). An experience with specialized foundation models is a plus.
Areas of interest include but are not limited to:
Energy market and load/generation forecasting, including short- and long-term demand prediction, renewable generation forecasting (solar, wind, hydro) under uncertainty, spatiotemporal modeling for distributed energy systems, energy markets, transfer learning and domain adaptation for data-scarce regions and integration of weather, mobility, and socioeconomic data for predictive modeling.
Distributed infrastructure resource management, including data-driven modeling and coordination of interdependent infrastructure systems and their subsystems (such as networks of transportation, gas, electricity grid), multi-agent reinforcement learning for distributed coordination and demand response optimization using AI.
Distributed infrastructure system optimization, such as real-time optimization of interdependent infrastructure and energy systems using AI and advanced control methods, hybrid physics-informed and data-driven modeling and control for stability and flexibility.
Energy system resiliency research, including detection of faults and cyber-attacks, outage prediction under extreme conditions, resilient cybersecurity solutions, and self-healing algorithms.
Candidates should demonstrate not only extensive experience in deep learning, reinforcement learning, and unsupervised learning but also evidence in interdisciplinary, human-centric, community-based, and data-driven research on energy systems.
Successful candidates will have research impact as reflected in high-quality publications and the ability to build a well-funded and sustainable research program. We are looking for team players who can further enhance our strong campus-wide efforts in energy systems research. The positions will carry ranks commensurate with the candidate's prior experience and record.
UCF is one of the nation's largest universities with a diverse student body of nearly 70,000 students and has grown substantially in size, quality, diversity, and reputation. Today, the university offers more than 240 degree programs. In 2019, UCF was officially recognized as a Hispanic Serving Institution (HSI) by the U.S. Department of Education and a "Green College" by the Princeton Review for our efforts in sustainability and environmental responsibility. UCF's students represent all 50 states and over 120 countries. UCF is in a centralized location that is 30 minutes to Walt Disney World and Universal Orlando and 60 minutes to the beach. UCF has 16 sports teams, including football, soccer/futbol, tennis, volleyball, and 600+ cultural, academic, and social student clubs and organizations all led by faculty mentors. In addition, UCF has several associations for faculty and staff, among them, the Black Faculty and Staff Association (BFSA), the Latino Faculty and Staff Association (LaFaSA), and the PRIDE Faculty and Staff Association. UCF received the 2019 Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine, which recognizes U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion.
The Carnegie Foundation has classified UCF as an R1 Doctoral University for its high research activity and community engagement. This past fiscal year, UCF brought in nearly $205M. The RISES center is one of nation's very top university research centers as measured by federal funding. For the fifth consecutive year, UCF has been recognized among the nation's most innovative universities according to U.S. News & World Report while Kiplinger's and The Princeton Review have ranked UCF as one of the nation's best values for a college education.
UCF is an economic engine, attracting and supporting industries vital to the region's future while providing students with real-world experiences that help them succeed after graduation. UCF's Orlando location also puts it at the center of the Florida High Tech Corridor. The corridor has an excellent industrial base that includes software, defense, space, simulation and training, and a world-renowned entertainment industry. Adjacent to UCF is a thriving research park that conducts over $2 billion in funded research, hosting more than 100 high-technology companies and UCF's School of Modeling, Simulation, and Training. UCF also has an accredited medical school which was established in 2006 and is a neighbor to the VA, Nemours, and the UCF Lake Nona Medical Center, all of which have a strong interest in sustainable energy systems research and demonstration. Great weather, easy access to the seashore, one of the largest convention centers in the nation, and one of the world's best airports are just a few features that make Orlando an ideal location. We encourage you to learn more about UCF at faculty.
Minimum Qualifications:
A Ph.D. or foreign degree equivalent from an accredited institution, in an area appropriate to the RISES center at the time of appointment. The selected candidate must also have a record of high impact research related to energy systems, demonstrated by a strong scholarly and/or funding record.
In order to obtain tenure upon hire, the selected candidate must have a demonstrated record of teaching, research and service commensurate with rank in the tenure department.
Preferred Qualifications:
Past work experiences in a national lab and/or industry are desired.
A history of working with teams, especially teams that span multiple disciplines, is a strongly preferred qualification.
Prior work experience with energy storage systems is highly preferred.
Additional Application Materials Required:
UCF requires all applications and supporting documents be submitted electronically through the Human Resources employment opportunities website, jobs/. In addition to the online application, interested candidates should upload the following:
A curriculum vitae.
A letter of interest describing qualifications for the position, such as research agenda and teaching experience/interest. In the letter candidates must include:
their background in research and scholarship in or related to the areas noted in the job description above.
specifically highlight their interdisciplinary approach to research.
specify which position they are applying to and which department they plan to reside.
A teaching statement.
A research statement.
NOTE: Please have all documents ready when applying so they can be attached at that time. Once the online submission process is finalized, the system does not allow applicants to submit additional documents later.
The selected candidate will be required to submit official transcripts (and, as applicable, U.S. degree equivalency evaluations) documenting the conferral of their qualifying academic credentials.
Questions regarding this search should be directed toDr. Zhihua Qu at .
Special Instructions to the Applicants:
Candidates needto specify in their cover letters which position they are applying to and which department they plan to reside.
Sponsorship for employment-based visas will only be considered under exceptional circumstances and is not guaranteed. Preference will be given to candidates who are currently authorized to work for any employer in the United States.
Job Close Date:
Open until filled
Note to applicants: Please keep in mind that a job posted as 'Open until filled' may close at any time without notice. As such, we encourage you to submit your application and all required documentation as quickly as possible to ensure consideration for the posted position.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks!UCF offers:
- Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program.
- Paid time off, including annual (12-month faculty) and sick time off and paid holidays.
- Retirement savings options.
- Employee discounts, including tickets to many Orlando attractions.
- Education assistance.
- Flexible work environment.
- And more...For more benefits information, view the UCF Employee Benefits Guide click here.
Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Additional Requirements related to Research Positions:
Pursuant to Florida State Statute 1010.35, prior to offering employment to certain individuals in research-related positions, UCF is required to conduct additional screening. Applicants subject to additional screening include any citizen of a foreign country who is not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of education, employment, or training in China, Cuba, Iran, Russia, North Korea, Syria, or Venezuela.
The additional screening requirements only apply to research-related positions, including, but not limited to faculty, graduate positions, individuals compensated by research grants or contract funds, post-doctoral positions, undergraduate positions, visiting assistant professors, and visiting research associates.
Department
College of Engineering and Computer Science (CECS) - Mechanical and Aerospace Engineering (MAE)Work Schedule
VariesType of Appointment
RegularExpected Salary
NegotiableAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call or email .
For general application or posting questions, please email .
Location: Philadelphia, PA 19146
Duration: 12 Months (Possibility of extension depending upon business requirements and performance)
Key Responsibilities:
- Maintain equipment inventory, ensuring the information is accurate and updated promptly.
- Regularly evaluate fixed lab equipment (fume hoods, exhaust fans, biosafety cabinet, etc) are functioning properly.
- Manage all laboratory vendor service contracts ensuring that preventative maintenance visits are executed on schedule
- Manage and coordinate timelines across laboratories for certifications and calibrations on critical equipment
- Help resolve and/or coordinate equipment repair visit between the service provider and the laboratory team.
- Review cold storage monitoring software to minimize the risk of freezer failure. Escalate issues internally and troubleshoot as needed.
- Participate in laboratory emergency planning/management - e.g. power outages and infrastructure projects
- Work with all parties involved (technicians, users, IT, and leadership) to ensure that both the equipment and operational needs are met.
- Chaperone technicians from external suppliers and ensure they are adhering to company policies while onsite.
- Oversee delivery logistics by coordinating the receipt of packages, gas deliveries, or installation of laboratory equipment.
- Support the procurement of laboratory consumables and supplies as needed.
- Perform general troubleshooting of laboratory operation issues as they arise.
- Support the development and maintenance of procedures to ensure compliant lab operations.
- Work with lab safety officer to manage the safety systems/compliance and ensure the Personal Protective Equipment (PPE) is current and available.
- Provide miscellaneous laboratory maintenance tasks as needed e.g. supply stocking, eye wash/safety shower flushing, removal of waste, etc
Required Qualifications:
- A.S. or B.S. in Life Sciences or Facilities Management with management/technical emphasis.
- Minimum 1 year of pharmaceutical, life sciences, or biotech experience in an academic or industry setting.
- Minimum 2 years of experience implementing maintenance and repair programs in a Research & Development (R&D) facility.
- Strong interpersonal skills with the ability to work collaboratively with member of cross-functional team
- Strong verbal and written communication skills
- Ability to solve problems while anticipating the downstream impacts
- Highly organized with a strong attention to detail, clarity, accuracy, and conciseness.
Additional Preferred Qualifications:
- Experience with project management activities and vendor management preferred
- Experience working within an R&D team while establishing and enforcing best practices in laboratory operations preferred
- Experience training/teaching new employees specific relevant technical and conceptual skills is a plus
- Experience with lab supplies procurement
Supervisor Radiation Protection at LaSalle Nuclear Power Station in Marseilles, IL
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $127,800 to $142,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
Responsible for directing the Radiation Protection Technicians in implementing decontamination, instrumentation, planning and scheduling, procedures, training, radiation exposure control, and rad waste programs in support of Operation and Maintenance activities in the plant. Ensures compliance with applicable regulatory and state requirements. Interfaces with Plant Staff and the regulators on matters related to implementation of the Radiation Protection program.
Primary Duties and Accountabilities
- Responsible for the daily supervision, monitoring, and coaching of employees to ensure productive workforce in compliance with company policies, procedures, and maintaining employee relations in accordance with the collective bargaining agreement or other employee policies.
- Responsible for the day-to-day management of the functional Radiation Protection (RP) program to ensure that work is getting completed in a timely manner and that the nuclear workers' exposure is being maintained As Low as Reasonably Achievable (ALARA).
- Ensure effective communication of company programs, announcements, policies, etc. to assigned employees and feedback to the company from assigned employees.
- Directly supervise the Laborers/Radiation Protection Technicians (RPTs) who perform routine plant cleaning and equipment and tool decontamination. This includes management of hiring, training, and overseeing work in the field.
- Accountable for managing the performance of the station in the areas of plant contaminated square footage and personnel contamination events.
- Develop and deliver oral and written communications effective for all audiences.
- Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.
Supervisor Radiation Protection
Minimum Qualifications
- Bachelor's degree with 5 years of applied radiation protection experience OR
- Current or previous Senior Reactor Operator license with 5 years of applied Radiation Protection experience OR
- Associate's degree with 7 years of applied radiation protection experience OR
- High school diploma/GED with 9 years of applied Radiation Protection experience
- Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Preferred Qualifications
- Successful completion of the National Registry Radiation Protection Technicians (NRRPT) certification
- Associate's or Bachelor's degree in a science related field (e.g. health physics, chemistry, physics, medical physics, etc.)
Company Description
Busy Beaver Building Centers, Inc., established in 1962, operates 25 home improvement stores across Pennsylvania, Ohio, and West Virginia. Headquartered in Pittsburgh, PA, the company employs over 270 team members. Under local ownership since 2013, Busy Beaver prioritizes providing legendary customer service and a highly personalized in-store experience to its communities. The company focuses on being a trusted neighborhood destination for home improvement needs.
Role Description
This is a full-time hybrid role based in Pittsburgh, PA, with some flexibility to work from home. The Inventory Analyst will be responsible for analyzing and managing inventory levels to support operational efficiency. Daily tasks include monitoring stock levels, implementing inventory control strategies, preparing reports, and collaborating with internal teams to optimize inventory performance. The role requires strong data-driven decision-making and frequent communication with relevant stakeholders.
Responsibilities
· Manage and optimize inventory levels of designated product categories and segments to ensure product availability and operational efficiency for all Busy Beaver locations.
· Conduct regular stock analyses and identify potential issues with outage or overstock situations; ensure minimum order points are established and accurate
· Forecast on demand for assigned product categories
· Collaborate with merchandising, sales, and operation teams to minimize stockouts and excess inventory and problem solve to course correct
· Identify trends and discrepancies with ability to recommend strategies for improvement
· Analyze root causes of inventory challenges and provide resolutions
· Identify cost savings opportunities within product distribution
· Generating inventory reports, maintaining accurate records, and utilizing inventory management systems to support business objectives
· Develop, implement, train and maintain all procedures and processes necessary for efficient and effective inventory management
· Ensure inventory levels are maintained, shipments are received and processed efficiently, and orders are fulfilled accurately and on time
· Coordinate incoming and outgoing shipments and transfers, ensuring timely and cost-effective transportation of merchandise
· Monitor inventory levels, conduct regular stock checks, and reconcile discrepancies
· Develop initiatives to reduce slow moving inventory
Qualifications & Requirements
· Strong organizational skills, attention to detail, and proficiency in Microsoft Office
· Excellent communication and collaboration to effectively partner with internal departments and external suppliers.
· Bachelors Degree in Business, Finance, or related field
· 2 Years+ experience in merchandise planning or buying; retail experience a plus
· Strong analytical skills and proficiency in Excel and planning software
· Ability to work collaboratively in a dynamic, fast-paced, team-oriented environment
· Strong organizational and problem-solving skills