Gmi Cloud Jobs in Usa

Principal Program Manager: Data Center Infrastructure & Rack Integration

Based onsite in Austin, TX

What can you expect to do?

• Customer-Facing Program Leadership : Serve as the primary liaison for global cloud customers, leading cross-functional teams and external vendors to deliver tailored infrastructure solutions. Anticipates, meets and exceeds expectations by solving problems quickly and effectively, making customer satisfaction a priority.
• Modular Data Center Expertise : Manage the design, planning, assembly, configuration, testing, and global delivery of Modular Data Center solutions and other Data Center Infrastructure Programs.
• End-to-End Rack Integration : Manage the design, planning, assembly, configuration, testing, and global delivery of integrated rack solutions.
• Enterprise Cloud Solutions : Develop and deploy highly customized enterprise cloud infrastructure for large-scale customers, ensuring alignment with technical and business requirements.
• Global Coordination : Collaborate with engineering, supply chain, procurement, logistics, and multiple global integrator facilities to ensure seamless execution and customer satisfaction.
• Cross-Functional Team Management : Lead diverse teams across Production Operations, Procurement, Logistics, and Customer Care to fulfill infrastructure needs with timely execution and post-sales support.
• Technical Oversight : Coordinate and execute the design, build, and test of various rack configurations, ensuring quality, scalability, and performance standards are met.
• Operational Excellence : Drive continuous improvement in program execution, risk management, and operational efficiency across global integration centers. Responsible for program planning and scheduling, including the timing and resources required to deliver upon key milestones / deliverables and the implications from key interdependencies.

What is the experience needed to be successful in this role?

• Bachelor’s degree in Engineering, Business, or related field required; Master’s preferred.
• 12-15+ years of experience in program management in rack integration, modular data centers, or cloud infrastructure.
• Proven success in customer-facing roles managing large-scale, global programs.
• Proven ability to develop effective, matrixed, cross-organization programs and best practices, collaborating and communicating across business and technology stakeholders and multiple geographies.
• Deep understanding of MDC architecture, rack-level integration, and hyperscale cloud infrastructure.
• Strong leadership, communication, and stakeholder management skills.
• PMP or equivalent certification is a plus.

Benefits Package with Jabil

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Competitive Base Salary
• Annual Bonus
• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

Position - Network Architect

Location: Denver, CO (Hybrid)

Long Term Contract

Unable to provide sponsorship for this role.

Job Description:

As a Network Architect, you will be responsible for the strategic design, planning, and security of our organization's network infrastructure. You will oversee the integration of advanced technologies to support the demands of both our on-premise data centers and cloud services, ensuring a resilient, scalable, and highly secure network.

Responsibilities

• Lead the design and development of network architectures, roadmaps, and technical specifications for enterprise-level networks, encompassing on-premise data centers and hybrid cloud environments.
• Serve as the subject matter expert for all network-related technologies, providing technical leadership and guidance to engineering and operations teams.
• Evaluate, recommend, and integrate new technologies such as Software-Defined Networking (SDN) and Software-Defined Wide Area Networking (SD-WAN) to improve network agility and efficiency.
• Design and implement robust network security solutions, including the configuration of firewalls, intrusion detection/prevention systems (IDS/IPS), and other security fabric components.
• Manage network segmentation and isolation strategies to protect sensitive data and critical systems, ensuring compliance with security standards.
• Design and manage network load-balancing solutions to ensure high availability, optimal performance, and efficient traffic distribution across the network.
• Oversee the implementation of routing and switching protocols (e.g., OSPF, BGP) to ensure network stability, performance, and scalability across multi-site and global environments.
• Ensure the design of secure interconnectivity between on-premise infrastructure, cloud services (e.g., AWS, Azure), and remote access points.
• Develop comprehensive network documentation, including diagrams, topologies, and implementation plans, and provide ongoing support and troubleshooting for complex network issues.
• Collaborate with cross-functional teams, including cybersecurity, cloud engineering, and application development, to align network architecture with business goals and security requirements.
• Stay current on emerging networking and security trends, technologies, and best practices to drive continuous improvement and innovation.

Required skills and qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 10+ years of progressive experience in network engineering, with at least 5 years in a network architect role designing enterprise-level networks.
• Expert-level knowledge and hands-on experience with routing and switching protocols and configuration (e.g., Cisco, Juniper).
• Extensive experience with network security technologies, including firewalls (e.g., Palo Alto, Check Point), IDS/IPS, and VPNs.
• Proven experience in architecting and implementing secure solutions for on-premise and cloud (IaaS/PaaS) environments.
• Strong knowledge of Software-Defined Networking (SDN) principles and practical experience with SDN technologies.
• Expertise in designing and managing load-balancing systems for high-traffic applications.
• Experience with network modeling, capacity planning, and performance analysis.
• Excellent analytical, problem-solving, and communication skills.
• Relevant industry certifications (e.g., CCNP, CCIE, AWS Certified Advanced Networking, Azure Network Engineer Associate) are highly desirable.

Role - Contact center engineer - Five9

Location : Phoenix, AZ (Onsite)

JD:

8+ years of commercial software development experience

Design and implement scalable Caas and IVA solutions leveraging Google Cloud and Google CX

(Dialoglow CX), including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text/text-to-speech, and seamless integration with Five and enterprise systems.

* Architect secure, resilient cloud infrastructure on GCP using services such as GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, and BigQuery, implementing IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms.

* Architect, implement, and optimize Five CRaas solutions, including ACD, skills-based routing, dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and compliant contact center operations.

* Lead integrations and migrations leveraging Five APls and telephony capabilities, including CRM/CTI integrations, webhooks, SIP/WeRTC, security configuration (RAC, PCI/HIPAA), and transition from legacy contact center platforms to Five.

* Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/D pipeline. DevOps and Observability.

* Experience with automated release management using GitHub Actions.

* Experience in Architecture design and modeling should possess strong skills in designing and modeling complex systems and architectures.

* Good understanding of data structures, algorithms, and design patterns

* Great written communication and documentation abilities

* Strong understanding of cloud security architecture and Encryption and OAth.

* Looks proactively beyond the obvious for continuous improvement opportunities.

* Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential.

* Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.

POSITION OVERVIEW :

Provide end-to-end architectural leadership for a highly complex, Service Cloud implementation built on an existing multi-cloud Salesforce footprint (Sales, Service).

· Define the target-state architecture, integration patterns, data models, sharing models, and governance frameworks required for scalable community/portal solutions.

· Lead solution design workshops, validate business requirements, create architectural roadmaps, and ensure alignment with enterprise standards and security policies.

· Oversee technical delivery, mentor cross-functional teams, and ensure solution integrity across Experience Cloud, Lightning, Apex, and external systems.

Experience Requirement

· 10+ years Salesforce solution architecture experience; 5+ years specific to Experience Cloud or complex portal architectures.

Certification Requirement

· Salesforce Certified Experience Cloud Consultant (required).

· Salesforce Application Architect or System Architect

Role: Cybersecurity Engineer III

Location: MD – Silver Spring, DC, or ATL – Techwood - Onsite

Job Description

Job Responsibilities / Typical Day in the Role

• Implement design reviews to evaluate security controls

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Identify and communicate opportunities to enhance the security posture of WBD

• Build and / or manage enterprise security platforms effectively (SAAS, on premise or in Cloud)

• Communicate effectively across all levels of management to articulate WBD security goals and vision.

• Have a team player mentality; strive to contribute to team cohesion however can work independently if the need arises

• Plan, design, engineer and implement security-related technologies

• Understanding technical security issues, their implications within WBD business units and able to effectively communicate them to management and other business leaders.

• Configure, troubleshoot, and maintain security infrastructure – including software and hardware in cloud environments, as well as on-premises.

• Conduct security audits and assessments to regularly determine the effectiveness of security platforms and identify areas of improvement.

• Host and operating systems hardening, auditing, monitoring and logging with appropriate security controls and best practices while meeting security best practices and business goals

• Research and explore emerging security technologies and determine their appropriate use within the company.

• Prepare, document, and create standard operating procedures and protocols.

• Crosstrain and mentor other team members as needed

Must Have Skills / Requirements

1) Implementing advanced cyber security technology in a complex environment

a. 5+ years of experience; Hands-on experience in security engineering, hands-on experience in building, designing, and maintaining enterprise security tools.

2) Scripting experience (using Python, Go, or other equivalent languages)

a. 5+ years of experience.

3) Hands-on Experience with automation technologies

a. 3+ Years of experience; Terraform, Ansible, CloudFormation, etc.

4) Linux Experience.

a. 5+ years of experience; Ability to construct and maintain complex network infrastructures.

Technology requirements:

• Engineer and administer security platforms including SIEM/SOAR systems, endpoint detection and response, vulnerability management, anomaly detection, and cloud analysis.

• Experience in managing the Brinqa vulnerability management platform and experience with Groovy programming language

• Must have 5+ years of scripting experience (using Python or other equivalent languages)

• Hands-on Experience in public cloud infrastructures like AWS (Amazon Web Services)

Nice to Have Skills / Preferred Requirements

1) Security and Cloud certifications are a plus. (CISSP, Splunk Admin, AWS Solution architect).

2) Media/entertainment or distributed global network experience.

Soft Skills

1) Hands-on technical experience with networking and computing system architectures, specifically, the security aspects thereof.

2) Thorough understanding of information security principles, techniques, principles, policy frameworks, and best practices

3) Hands-on technical experience with compliance and regulatory frameworks and how they affect architecture designs and review

Education / Certifications

1) None required, but certifications preferred.

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

The Principal AI Security Engineer is a senior technical leader on the AI Security team, responsible for designing, building, and operating security controls for generative AI and Machine Learning (ML) systems across their full lifecycle: data, training, deployment, and runtime.

This role is deeply hands-on: you will work directly with data science, MLOps, platform, devops and application teams to secure LLMs, RAG systems, AI agents, and AI-enabled products. You will also lead the intake and review process for AI use cases, helping the organization adopt AI safely and at scale in a highly regulated environment.

The ideal candidate combines:

* Strong security engineering and cloud architecture experience

* Deep, current familiarity with modern AI/LLM tooling and practices

* Familiar and can cover basic coding within the AI tooling space (python, others)

* The ability to communicate clearly with senior leadership and influence enterprise-wide strategy

Essential Duties and Responsibilities

Secure AI / ML platforms and workloads

* Lead security architecture and threat modeling for AI/ML systems, including LLMs, RAG pipelines, agents, and AI-powered applications.

* Design and implement security controls as code (services, libraries, infrastructure-as-code, policy-as-code) for AI/ML platforms and workloads.

* Lead and help setup the basic infrastructure needed to safely rollout AI - MCPs, LLMs, pipelines, Test harness for AI (ie: harmbench), intake automation.

* Partner with data science and MLOps teams to harden:

• Data ingestion and labeling
• Training and fine-tuning pipelines
• Model registries and deployment workflows
• Inference APIs, agents, and integrations

* Define and champion secure reference architectures and patterns for common AI use cases and focus on composable architecture.

AI use case intake & governance

* Design, implement, and continuously improve the intake, triage, and review process for AI/ML and generative AI use cases across the organization.

* Build and automate self-service workflows (e.g., request forms, risk questionnaires, routing, approvals) that balance speed of delivery with security, privacy, and compliance with a focus on risk scoring and scorecards.

* Define risk-based criteria for AI use case approval, including data sensitivity, model and vendor selection, integration patterns, and control requirements; this will involve in re-mapping the complete end to end lifecycle.

* Review proposed AI solutions from concept through deployment, providing clear, actionable guidance to product and engineering teams.

* Maintain visibility into the AI use case portfolio and risk posture, and provide regular reporting to leadership and governance bodies.

Monitoring, detection & assurance

* Establish and maintain monitoring and detection for AI-specific threats, such as:

• Prompt injection and jailbreak attempts
• Data exfiltration and sensitive data exposure
• Misuse or abuse of AI tools and agents
• Anomalous model or pipeline behavior

* Integrate AI/ML systems with existing logging, SIEM, and incident response processes.

* Lead or participate in AI-focused security assessments, red-teaming, and adversarial testing; drive remediation and verification.

Strategy, leadership & enablement

* Help define and evolve the organization's AI security strategy, standards, and roadmap in partnership with Security, Engineering, Data, Legal, Privacy, and Risk.

* Translate global privacy, data sovereignty, and regulatory requirements into practical technical controls for AI workloads across multiple cloud environments.

* Prepare and deliver executive-ready briefings and narratives on AI security risks, controls, and progress.

* Mentor other engineers and serve as THE internal subject matter expert on AI/ML security, generative AI, and LLM-based systems.

Qualifications Expected for Position

• 7+ years of experience in information security, security engineering, or related fields, including significant time building and securing production systems.
• 3+ years of hands-on experience with AI/ML technologies (such as LLMs, RAG, model training/fine-tuning, MLOps, or AI-powered products), including implementation of security controls or guardrails for these systems.
• Strong programming skills in one or more relevant languages (e.g., Python, TypeScript/JavaScript, Go, or similar), with a track record of contributing to production-grade tools, services, or libraries.
• Deep understanding of cloud security architecture and controls on at least one major cloud platform (AWS, Azure, or GCP), including identity, networking, secrets management, data protection, logging, and monitoring.
• Experience designing and implementing controls in a highly regulated environment; healthcare or financial services preferred.
• Demonstrated ability to lead complex technical initiatives across multiple teams, from problem definition through design, implementation, and adoption.
• Proven ability to communicate complex technical and risk topics clearly to both engineering teams and senior leadership.

Preferred Qualifications:

* Practical experience securing LLM- and genAI-based systems, such as:

• RAG architectures backed by internal data
• AI assistants, copilots, or agents integrated with enterprise tools
• Fine-tuned models and model hosting platforms

* Experience with AI IDE tools

• cursor, windsurfer, others
• Knows the security problems and has practical solutions that balances innovation with innovation.

* Familiarity with AI/ML frameworks and ecosystems (e.g., TensorFlow, PyTorch, Scikit-learn) and/or modern LLM development stacks and IDEs (e.g., API-based LLMs, self-hosted models, AI-enhanced coding tools).

* Experience with:

• Security for data pipelines, feature stores, and model registries
• Detection engineering or SIEM tuning for AI-related events
• Red-teaming or adversarial testing of AI systems

* Evidence of ongoing engagement with AI and security (such as side projects, open-source contributions, lab environments, publications, or conference talks).

* Familiarity with emerging AI security and safety standards and forward-looking industry guidance and horizon reports.

* Relevant certifications (e.g., cloud security, security engineering, or governance) are a plus.

* Strong analytical and problem-solving skills, with the ability to operate effectively in a fast-evolving technical and regulatory landscape.

* High level of integrity and ethical conduct.

This role is a fit if you:

* Regularly build, break, or secure AI/ML or LLM-based systems in your day-to-day work or personal projects.

* Are comfortable reading and writing code, experimenting with new AI tools, and wiring them into real systems.

* Enjoy turning ambiguous AI ideas and risks into concrete architectures, controls, and automation.

* Can move fluidly between deep technical discussions and concise, executive-level explanations.

This role is not a fit if you:

* Prefer to focus solely on policy, governance, or vendor assessments without hands-on technical work.

* Do not actively engage with current AI/LLM tooling, research, and emerging practices.

* "Describe a specific LLM or AI/ML system you have secured. What were the main risks and what controls did you implement?"

* "What AI tools, libraries, or environments do you actively use or experiment with today (work or personal), and for what?"

* "What do you see as the most important AI security or safety developments on the horizon over the next few years, and why?"

The base salary range for this position is$180,000 - $190,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

• 
  
• The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  
• WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  
• PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  
• Access governance improvements (who has access to what, and why)
  
• Cross?platform identity initiatives spanning Security Services
  
• This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
  

• 
  
• SAML certificate lifecycle coordination
  
• SAML = Security Assertion Markup Language (a standard for single sign-on)
  
• Coordinating certificate rotation across multiple applications, environments, and vendors
  
• Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  
• SAML connection migration planning and execution support
  
• Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  
• IdP = Identity Provider (system that authenticates users)
  
• Migration readiness and execution tracking
  
• Requirements capture, integration mapping, status reporting, and risk/dependency management
  
• Documentation at scale
  
• Maintaining living runbooks and migration guidance in Confluence
  
• Keeping Jira work items audit-ready with clear ownership and due dates
  

• 
  
• IAM Program & WIAM Migration Support
  
  
  • 
    
  • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    
  • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    
  • Track milestones and deliverables across workstreams, including:
    
  • Certificate updates and expirations
    
  • RBAC updates
    
  • RBAC = Role-Based Access Control (access is granted by role)
    
  • Compliance-driven tasks and evidence
    
  • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    
  • Conduct impact analysis of technology changes on business processes and IAM systems
    
  • Provide system and business process support across multiple IAM program engagements
    
  
  
  
• Business Analysis & Delivery Coordination
  
  • 
    
  • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    
  • Business requirements (what is needed)
    
  • Functional requirements (what the solution must do)
    
  • Technical requirements (how it integrates and operates)
    
  • Document and assess current-state IAM processes, integrations, and access models
    
  • Maintain rigorous Jira notes including:
    
  • Ownership, due dates, constraints, risks, dependencies, and decisions
    
  • Maintain accurate, iterative Confluence documentation for all IAM projects
    
  • Assist with data models and interface specifications where needed for IAM systems
    
  • Log system and process changes using approved change management tools (e.g., FastTrack)
    
  • Ensure IAM changes are properly tested before deployment
    
  • Coordinate UAT and functional testing
    
  • UAT = User Acceptance Testing (business confirms the solution meets needs)
    
  
  
  
• Meeting & Stakeholder Management
  
  • 
    
  • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    
  • Support collaborative system and data design sessions with users and technical teams
    
  • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    
  • Summarize meetings with clear action items and track accountability
    
  • Present complex IAM options and tradeoffs in a clear, decision-supporting way
    
  
  
  
• ???Quality, Documentation & Governance
  
  • 
    
  • Ensure IAM changes and access-control updates are properly authorized by management
    
  • Handle confidential identity-related information professionally and securely
    
  • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    
  • Ensure documentation is clear, complete, current, and aligned to corporate standards
    
  • Adhere to corporate policies, procedures, and IAM governance requirements
    
  
  
  

• 
  
• Core Experience (Required)
  
  • 
    
  • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    
  • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    
  • Hands-on experience with IAM concepts and platforms, such as:
    
  • Federation and SSO
    
  • SSO = Single Sign-On (one login for multiple apps)
    
  • SAML and certificates
    
  • RBAC
    
  • Directory technologies (e.g., LDAP/AD concepts)
    
  • Strong understanding of SDLC and testing methods
    
  • SDLC = Systems Development Life Cycle (plan build test deploy support)
    
  • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
    
  
  
  
• Technical & Analytical Skills (Required)
  
  • 
    
  • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    
  • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    
  • ODBC = Open Database Connectivity (standard way to connect to databases)
    
  • Ability to produce process documentation that is structured and easy to follow
    
  • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
    
  
  
  
• Behavioral & Professional (Required)
  
  • 
    
  • Strong stakeholder management and the ability to influence with data-driven reasoning
    
  • Highly organized multitasker with attention to detail
    
  • Energetic, engaging, and collaborative working style
    
  • Demonstrates professionalism and ethical conduct in all interactions
    
  
  
  
• Education / Background
  
  • 
    
  • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    
  • 10+ years comparable experience)
    
  • Compliance familiarity (security, audit, access control) strongly preferred
    
  • Prior experience in Identity & Access Management, Security, or similar field
    
  
  
  

• 
  
• Required (Day 1 Readiness)
  
  • 
    
  • Jira (work tracking, user stories, acceptance criteria)
    
  • Confluence (documentation, runbooks, migration guidance, decision logs)
    
  • Servicenow (ticketing and request flows)
    
  • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    
  • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    
  • Working knowledge of at least one identity platform:
    
  • PingFederate (legacy federation) and/or
    
  • PingOne Advanced Identity Cloud (AIC) and/or
    
  • Microsoft Entra ID
    
  
  
  
• Nice to Have (Accelerators)
  
  • 
    
  • Visio / Miro (process flows, integration diagrams)
    
  • Splunk familiarity or other log query experience
    
  • SharePoint (document management / collaboration)
    
  • Microsoft Project / Project Server (formal project plans and dependencies)
    
  • Change management tooling (e.g., FastTrack)
    
  • Scripting familiarity (e.g., Python) for light automation or data validation
    
  • eCommerce domain exposure (rare, but beneficial in some integration scenarios)
    
  
  
  

• 
  
• Preferred
  
  • 
    
  • Security/IAM adjacent certification (any of the below are helpful)
    
  • CISSP
    
  • Security+ (baseline security knowledge)
    
  • Identity-focused training/certificates (Ping/Microsoft identity learning paths)
    
  
  
  
• Nice to Have
  
  • 
    
  • CBAP / CCBA (IIBA Business Analysis certifications)
    
  • CBAP = Certified Business Analysis Professional
    
  • CCBA = Certification of Capability in Business Analysis
    
  • Agile certification (CSM, PSM, or equivalent)
    
  • CSM = Certified ScrumMaster
    
  • PSM = Professional Scrum Master
    
  • Cloud fundamentals (Azure fundamentals or similar)
    
  • Testing certifications (ISTQB or equivalent)
    
  • ISTQB = International Software Testing Qualifications Board
    
  
  
  

• 
  
• Day to Day
  
  
  • 
    
  • Lead the design and development of advanced Genesys Cloud Architect workflows (IVR, digital, routing, NLU-driven call flows).
    
  • Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.
    
  • Participate in and/or lead discovery and design workshops with business and technical stakeholders.
    
  
  
  
• Responsible for analysis, design, programming, and implementation of complex applications tasks and projects.
  
• Devise feasible, logical procedures to resolve business problems through the use of computer resources.
  
• Formulate scope and objectives through research to develop or modify complex systems.
  
• Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.
  
• 20% Produce deliverables related to the assigned project.
  
• Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems.
  
• Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area.
  
• Apply conversions and enhancements to business systems.
  
• May lead or provide expertise on assigned projects.
  
• 20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
  
• Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards.
  
• Assist in post-implementation support and system enhancements.
  
• 20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.
  
• 15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques.
  
• Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.
  
• 15% Provide guidance to lower-level programmers/analysts.
  
• Act as an internal consultant by providing technical guidance on complex projects.
  
• Determine and resolve problems with other systems analysts, programmers, and systems users.
  
• 10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation
  

• 
  
• Genesys Cloud
  
• Java Script, Python, or Node.Js
  
• REST APIs, JSON, and service integrations
  
• Hands-on experience with cloud platforms (AWS preferred)
  

• 
  
• Genesys Certifications such as:
  
• Genesys Cloud CX Developer (CCX GCD)
  
• Genesys Cloud CX Architect (GCX ARC)
  
• Lucid Charts or other workflow modeling tools.
  

• 
  
• Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
  
• Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
  
• Excellent analysis, decision-making, and problem solving skills.
  
• Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
  
• Ability to communicate effectively verbally and in writing.
  
• Able to work well under pressure and as part of a team.
  
• Strong knowledge of interpersonal skills/team building.
  
• Familiar with project management concepts.
  
• Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
  
• Pays attention to detail.
  
• Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
  
• In-depth understanding of organizational functions, behavior, and inter-relationships.
  

• 
  
• Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.
  

• 
  
• Customer-focused, project-oriented programming environment.
  
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  

• 
  
• A typical day will involve a mix of hands-on coding, architectural design, and research.
  
• The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
  
• This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
  
• They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
  

• 
  
• Python
  
• JavaScript/TypeScript
  
• AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
  
• AI Models (e.g. Claude, OpenAI, etc.)
  
• AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
  
• Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
  
• Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
  
• API Design
  

• 
  
• Deep hands-on experience in Python for AI/ML development.
  

• 
  
• Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
  
• Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
  
• Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
  

• 
  
• Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
  
• Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
  
• Experience developing autonomous agents using cloud-based AI services.
  
• Experience with prompt engineering techniques and model fine-tuning.
  
• Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
  
• Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
  

Overview

Whistler Partners is partnering with a nationally recognized technology transactions practice seeking a mid-to-senior level associate (4–8 years) to join its Washington, DC office.

This team operates at the forefront of emerging technologies, advising clients across fintech, financial services, artificial intelligence, cloud services, outsourcing, digital assets, and advertising. The practice sits at the intersection of IP, data strategy, product counseling, and complex commercial contracting in a rapidly evolving regulatory environment.

Why this role?

This is a rare opportunity to build a cutting-edge tech transactions practice focused on AI systems, fintech infrastructure, and data commercialization. The team handles sophisticated, strategic transactions—not just routine commercial agreements—and serves as trusted advisors to innovative companies navigating complex technological and regulatory shifts.

You’ll work on high-value licensing, outsourcing, and product counseling matters while staying close to regulatory developments in AI, open banking, and digital assets. This seat is ideal for someone who enjoys blending deep contractual work with forward-looking technology strategy.

Key Responsibilities

• Structure, draft, and negotiate strategic technology transactions involving fintech, AI systems, cloud services, and software platforms.
• Draft and negotiate vendor, supplier, and outsourcing agreements.
• Advise clients on intellectual property and regulatory issues relating to data, open banking, AI model development, and content use.
• Draft and negotiate agreements involving software licensing, commercialization, technology development, and IP rights.
• Provide product counseling and guidance on advertising, marketing, and promotional law for innovative tech launches.
• Negotiate AI system licenses and content licenses for AI model training.
• Monitor emerging regulatory frameworks impacting AI, fintech, payments, and advanced technologies.

Top Requirements

• 4–8 years of experience in technology transactions, licensing, fintech, IP, or outsourcing.
• Strong understanding of commercialization of advanced technologies, including payments, AI, cloud computing, and software.
• Experience negotiating complex IP, data access, and licensing arrangements.
• Background advising fintech, financial institutions, or digital asset clients.
• Exceptional drafting, negotiation, and communication skills.
• Ability to manage multiple sophisticated matters in a collaborative, fast-paced environment.
• JD and admission to practice in the relevant jurisdiction.

Preferred Experience

• Experience negotiating AI system and AI training content licenses.
• Familiarity with advertising and marketing law as applied to technology companies.
• Experience advising on IP aspects of M&A and related transactions.
• Exposure to fintech, payments, cloud services, AI, government contracts, outsourcing, or digital asset clients.

Compensation

• $225,000 – $330,000 base salary, depending on experience.
• Comprehensive benefits including medical, dental, life insurance, paid holidays, sick time, long-term disability, and 401(k).

TL;DR

Mid–senior tech transactions role in DC focused on AI systems, fintech, cloud, and advanced data deals. High-end licensing and commercialization work with strong regulatory adjacency. $225K–$330K base.

About Whistler Partners

Matchmakers, Not Headhunters

Whistler Partners is a boutique matchmaking firm focused on counseling the best and the brightest attorneys over the course of their careers. We believe that the right move comes from working closely with talent to curate their long-term career paths. When it comes to career advice, what matters is not the size of the agency but the strength of your individual recruiter.

We readily admit that we are elite and only work with the best – after all, a little elitism is okay when it comes to your career. Employers love us because we are picky about whom we represent, and attorneys love us because we get them their dream jobs.