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We are seeking a skilled IT Technician - Warehouse to join our team onsite in Somerset, New Jersey. In this role, you will provide essential technical support services in Bank's Warehouse. This position involves troubleshooting, resolving incidents, managing inventory, and performing various technical and logistical tasks.
Client: Banking Sector
Employment Type : contract for 6 months with high possibility of extension
Location: Onsite in Somerset, New Jersey
Pay Range : $25 - $30/hr on W2
Training: 8:00 AM - 5:00 PM for the first week
Post-Training Shift: 11:00 AM - 8:00 PM Monday to Friday or Tuesday to Saturday
Qualifications
- 1-2 yrs of Prior experience in end-user technical support or related roles is preferred.
- 1+ yrs of Prior experience working in a warehouse
- Ability to perform physical tasks, including lifting up to 40-50 pounds.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
Key Responsibilities • Respond to and resolve Workspace Incidents and IMAC (Install, Move, Add, Change) requests. • Manage inventory levels at designated Hub locations. • Perform imaging, asset tagging, and shipping/receiving activities, including pick, pack, and ship tasks. • Handle warehouse-related activities and lift up to 40-50 pounds as required. • Utilize company provided tools, including a laptop and other resources, to deliver services effectively.
Requirements • Adhere to all security practices and Code of Conduct while on-site. • Maintain professional and industry-standard attire and behavior. • Carry proper identification as a representative of the Reseller at all times. • Respond to emails and phone calls promptly during business hours using a mobile device. • Ensure a safe work environment; failure to provide this may affect performance obligations.
ITTConnect is seeking an IT Project Manager - Avaya Infrastructure and Platform to work for one of our clients. This is a new position with a client that is a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. The end client is in the Telecom business.
Job location: Hybrid in Atlanta, GA 30329, 3 days a week onsite.
We are seeking a high-impact Project Manager to lead the deployment, maintenance, and optimization of business-critical Avaya infrastructure. This role requires a blend of technical depth in unified communications and the leadership to manage multi-vendor environments for a large-scale Telecom client.
Core Responsibilities:
- Infrastructure Leadership: Lead end-to-end projects for Avaya platform upgrades, migrations, and infrastructure maintenance.
- Team Management: Coordinate technical teams supporting Avaya ecosystems, ensuring high availability and rapid resolution of platform issues.
- Vendor Orchestration: Act as the primary point of contact for multiple third-party vendors, managing SLAs, contracts, and service delivery.
- Strategic Communication: Provide clear, high-level project status updates to Senior Leadership, translating technical roadblocks into business impact.
Key Requirements:
- Avaya Expertise: Proven experience managing projects involving Avaya Aura, Communication Manager, or Contact Center solutions.
- Vendor Management: Strong background in coordinating with external service providers and hardware/software vendors.
- Communications: Exceptional verbal and written skills; ability to navigate complex stakeholder environments with ease.
- Telecom Experience: Deep understanding of telecommunications workflows, infrastructure, and compliance standards.
Location: Santa Monica, CA
Duration: 17+ Months
Description:
- Interfaces with stakeholders and management to manage expectations, provide status updates on project and discuss concerns.
- Is accountable for ensuring resolution of concerns/issues.
- Develops project budget for budget request purposes, leveraging his/her team.
- Develops a proposed approach to address a business problem (e.g., build vs. buy),leveraging his/her team.
- Participates in/leads the development of RFP/RFI process.
- Develops project plans.
- Manages resources, project schedule and budget to meet deliverables.
- Maintains all reporting requirements as needed.
- Actively manages the execution of the project, including assigning work to project staff, managing project scope and project finances, and ensuring the quality of deliverables.
- Ensures all deliverables and commitments are met and the project is in compliance with relevant standards and methodologies.
- Leads basic project risk management.
The Web Content Manager plays a critical role in ensuring the quality, consistency, and effectiveness of Creighton's internal online content. This position involves overseeing web content management platforms including Salesforce CMS and Gather Content by Bynder including workflow, publishing, and management processes. The Web Content Manager also ensures compliance with governance and policies for significant changes and will work closely with university partners across various business units.
- At all times employees are expected to uphold Creighton's core values and demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment, while adhering to all University Ethical Standards of Conduct, rules, regulations, and job requirements, including required educational trainings.
- Web Content Administration and Management
- CMS Management:
- Oversee the utilization of CMS platforms (e.g., Salesforce and Drupal) by the University. Coordinate with University Communications, IT Leadership and others to ensure environments are meeting priorities.
- Utilize content operation platforms like Gather Content to streamline content collection from various stakeholders throughout the campus. Manage templates, taxonomies, workflows, and updates within the application.
- Collaborate with stakeholders to gather content requirements.
- Coordinate content requests, deadlines, and approvals.
- Manage content publishing, updates, and archiving.
- Content Curation:
- Curate content from internal teams, subject matter experts, and external contributors.
- Ensure content aligns with brand guidelines and user needs. Provide feedback as necessary to content providers.
- Ensure all content aligns with brand voice, style, and messaging.
- Taxonomy and Metadata
- Define content categories, tags, and metadata.
- Optimize content discoverability and organization.
- Provide training and access to users across the University to manage their own content and provide best practices to aid in maintenance of information.
- Content Management Processes:
- Workflow Design:
- Develop efficient content workflows (creation, review, publishing).
- Define roles and responsibilities within the content lifecycle.
- Version Control:
- Establish versioning protocols (e.g., semantic versioning).
- Maintain version history for content updates.
- Implement change tracking and approval mechanisms.
- Content Archiving:
- Regularly review and archive outdated or irrelevant content.
- Ensure proper redirection for removed pages.
- Taxonomy and Metadata:
- Develop a taxonomy for categorizing content (tags, categories).
- Apply relevant metadata to improve searchability.
- Enhance content visibility in search results.
- Search Engine Management and Review:
- Keyword Research:
- Collaborate with users to identify relevant keywords.
- Analyze search volume, competition, and user intent.
- Optimize content for search engines.
- Best Practices:
- Ensure content follows guidelines (meta tags, alt text, internal linking).
- Optimize content around terms and phrases as necessary to best support internal audiences.
- Monitor rankings and adjust strategies as needed.
- Business Unit Engagement:
- Stakeholder Collaboration:
- Work closely with university partners to understand content needs.
- Align content with goals.
- User-Centric Approach:
- Advocate for user needs and preferences.
- Gather feedback from university partners and end-users.
- Organizational Governance:
- Change Management:
- Collaborate with governance committees for significant content changes.
- Obtain approvals for significant content changes (e.g., homepage updates).
- Policy Adherence:
- Ensure compliance with content policies (branding, legal, accessibility).
- Educate content contributors on guidelines.
Qualifications:
* Bachelor's degree in communications, Marketing, Information Technology or related field.
* Proven experience (typically 3+ years) in web content management at a University or relatively similar organization.
Knowledge, Skills, and Abilities:
* Familiarity with CMS platforms and best practices; ideally experience with Salesforce CMS and/or Gather Content
* Excellent communication skills and attention to detail.
* Ability to balance creativity with organizational standards.
* Excellent Written and Verbal Communication Skills: Effective communication is crucial for working with Campus Partners in creating and managing web content.
* Proficiency in HTML, CSS, and integrating them into a Content Management Systems (CMS).
* Basic Knowledge of SEO Best Practices.
* Attention to Detail and Strong Editing Skills.
* Ability to Work Under Tight Deadlines, and coordinate the work of other content developers around the organization.
* Strong Analytical and Problem-Solving Skills: Analyzing web traffic data, identifying trends, and making data-driven decisions.
* Understanding of Web Design Principles and UX Best Practices.
Licenses/Certifications
* Salesforce Certifications are a Plus
Role: IT Project Manager IV
Location: Cincinnati, OH - Onsite
Primary Responsibilities:
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to monitor and track progress
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Measure project performance using appropriate tools and techniques
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Track project performance, specifically to analyze the successful completion of short and long-term goals
Meet budgetary objectives and make adjustments to project constraints based on financial analysis
Develop comprehensive project plans to be shared with clients as well as other staff members
Develop spreadsheets, diagrams and process maps to document need Day-to-day responsibilities include but are not limited to:
1. Act as project manager across up to 5 work streams in Commercial Digital
2. Create detailed project plans including critical path milestones and deliverables
3. Facilitate / Participate in status calls, prepare update decks, and emails for varying levels of leadership
4. Track Issues/Risks and escalate accordingly to leadership
5. Manage cross team dependencies
6. Liase between Commercial Digital and external dependent squads
Qualifications:
Degree in Business Management or other related discipline
Project Management Professional (PMP) Certifications
Proven working experience in project management
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Immediate need for a talented IT Software Developer Sr./Go Developer . This is a 12+ Months Contract opportunity with long-term potential and is located in Columbus, OH (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-08816
Pay Range: $67 - $68.57/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Participate in work planning and management activities as part of a team utilizing agile methodology (work items managed in GitHub, team stand-up meetings, and other sprint ceremonies).
- Document and track assignments according to team standards and using team tools.
- Perform daily application development activities (designing solution, programming, testing, collaborating with peers etc.)
Key Requirements and Technology Experience:
- Must have skills: - Golang, AWS, Monitoring and Observability Tools, CI/CD, AWS RDS, PostgreSQL, DynamoDB, Blue/Green, Canary.
- Advanced skills in Go programming.
- Expertise in public cloud and associated toolsets (AWS, Azure, Terraform, Kubernetes/OpenShift)
- Expertise in CI/CD and release engineering tooling (Azure DevOps, GitHub Actions) and deployment patterns (blue/green, canary)
- Experience with monitoring and observability tools (Splunk, App Dynamics, Open Telemetry) and a working knowledge of networking and security
- Database expertise (AWS RDS, PostgreSQL, DynamoDB)
- Ability to hit the ground running while working independently and in a collaborative manner by taking full ownership.
- Demonstrated ability to leverage AI tools effectively without over-reliance, maintaining sound independent judgment and critical thinking.
- Hands on coding and development position.
- Comfortability navigating the unknown in a small, self-directed agile team is a plus.
- Good communication skills with ability to translate technical and non-technical manner a plus.
Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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Role: IT Project Manager IV
Location: Cincinnati, OH
Duration: 10+ Months
Job Summary:
Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.
Primary Responsibilities:
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Develop spreadsheets, diagrams and process maps to document need
Day-to-day responsibilities include but are not limited to:
- Act as project manager across up to 5 work streams in Commercial Digital
- Create detailed project plans including critical path milestones and deliverables
- Facilitate / Participate in status calls, prepare update decks, and emails for varying levels of leadership
- Track Issues/Risks and escalate accordingly to leadership
- Manage cross team dependencies
- Liase between Commercial Digital and external dependent squads
Qualifications:
- Degree in Business Management or other related discipline
- Project Management Professional (PMP) Certifications
- Proven working experience in project management
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
Preferred Skills: Experience in AI / Worflow automation, i.e. Claude code, Zapier, etc.
This role goes beyond traditional executive assistance, serving as a trusted partner to the Executive with direct responsibility for project portfolio coordination, technology procurement leadership, and cross-functional communication.
The ideal candidate demonstrates a strong sense of urgency, exercises exceptional judgment and confidentiality, and possesses advanced Microsoft Office skills, particularly in Excel and PowerPoint, to support executive decision-making and enterprise-wide initiatives.
Executive Assistant Key Responsibilities Executive & Strategic Support Provide proactive, high-level administrative support to the Executive, including calendar management, meeting coordination, and preparation of executive materials Anticipate needs, prioritize competing demands, and act with urgency in a fast-paced, global environment Handle highly sensitive and confidential information with discretion and professionalism Serve as a trusted liaison between the organization and internal/external stakeholders Establish disciplined, proactive calendar management, optimizing the Global Executives time through strategic prioritization, preparation, and conflict resolution across multiple time zones Project Portfolio Support Support the Global Technology Project Portfolio by tracking initiatives, milestones, dependencies, risks, and deliverables Maintain and manage portfolio dashboards, reports, and executive summaries using Excel and PowerPoint Coordinate portfolio reviews, governance meetings, and leadership updates Partner with project managers and technology leaders to ensure timely, accurate reporting and follow-through Procurement Coordination Responsibilities Act as the primary point of coordination for technology procurement activities on behalf of the organization Manage purchase requests, vendor onboarding, renewals, and contract documentation in collaboration with Finance, Legal, and Procurement teams Track budgets, forecasts, and spend using Excel-based models and reporting tools Ensure procurement processes are followed efficiently while meeting business urgency Communication & Collaboration Prepare clear, concise, and professional executive communications, presentations, and reports Facilitate effective communication across global, cross-functional teams Represent the Organization with professionalism, responsiveness, and credibility Executive Assistant Required Qualifications 8-10 years of experience supporting senior executives, preferably in a technology or global corporate environment Demonstrated experience supporting project portfolios and/or procurement processes Exceptional organizational skills with a proven ability to manage multiple priorities under tight deadlines High level of integrity with demonstrated ability to maintain strict confidentiality Executive Assistant Technical & Professional Skills Advanced proficiency in Microsoft Office, with particular strength in: Excel (tracking, reporting, formulas, data analysis) PowerPoint (executive-level presentations, storytelling, visual clarity) Strong written and verbal communication skills Detail-oriented with excellent follow-through and accountability Executive Assistant Personal Attributes Strong sense of urgency and ownership Highly professional, discreet, and trustworthy Confident communicator who can interact effectively with senior leaders Proactive, resourceful, and solution-oriented First 90 Days ??? Success Metrics First 30 Days: Orientation & Foundation Establish a trusted working relationship with the Executive and key members of the technology leadership team Demonstrate full understanding of Global Executives priorities, operating rhythm, and decision-making cadence Independently manage calendar, meetings, and communications with accuracy and responsiveness Gain working knowledge of the global technology project portfolio, key initiatives, and governance processes Learn and adhere to all confidentiality, procurement, and financial control requirements Produce accurate, timely meeting materials and executive communications using Excel and PowerPoint Days 31???60: Ownership & Execution Independently coordinate project portfolio reporting, including dashboards, timelines, and executive summaries Deliver consistent, high-quality portfolio updates that require minimal revision from leadership Take ownership of technology procurement coordination, including tracking requests, approvals, and renewals Establish reliable Excel-based tracking for spend, contracts, and procurement status Proactively identify risks, gaps, or delays within the project portfolio or procurement processes and escalate appropriately Demonstrate a strong sense of urgency through timely follow-up and issue resolution Days 61???90: Optimization & Impact Operate as a trusted extension of the Global Executive, anticipating needs and driving follow-through without prompting Provide clear, executive-ready visibility into the technology project portfolio, enabling informed decision-making Improve efficiency and clarity in portfolio and procurement reporting through refined templates or processes Ensure procurement activities are well-documented, compliant, and aligned with budget expectations Deliver polished executive presentations and communications with consistent quality and professionalism Be recognized by key stakeholders as reliable, responsive, and highly confidential 90-Day Outcomes By the end of the first 90 days, the Executive Assistant will: Enable the Global Executive to focus on strategic priorities with confidence in operational execution Provide dependable, accurate insights into project portfolio status and technology spend Serve as a central point of coordination across portfolio management and procurement Establish credibility and trust across global technology and corporate partners
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryTemporary
Add to Favorite JobsEmail this Job
About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Job Summary
Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA
Responsibilities
Job Duty 1 -
Install, maintain and upgrade workstation and peripheral hardware and software.
Job Duty 2 -
Analyze and resolve workstation, application, and server related problems.
Job Duty 3 -
Update desktop software/applications; maintain documentation on installed applications.
Job Duty 4 -
Provide users with assistance in working in specific applications.
Job Duty 5 -
Participate in development of standard operating procedures.
Job Duty 6 -
Perform other duties as assigned
Required Qualifications
Educational Requirements
Associate's Degree, Technical Diploma or equivalent combination of education and experience
Required Experience
Up to two years of job related experience
Knowledge, Skills, & Abilities
SKILLS
This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
- Standard Enhanced
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryTemporary
Add to Favorite JobsEmail this Job
About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Job Summary
Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA
Responsibilities
Job Duty 1 -
Install, maintain and upgrade workstation and peripheral hardware and software.
Job Duty 2 -
Analyze and resolve workstation, application, and server related problems.
Job Duty 3 -
Update desktop software/applications; maintain documentation on installed applications.
Job Duty 4 -
Provide users with assistance in working in specific applications.
Job Duty 5 -
Participate in development of standard operating procedures.
Job Duty 6 -
Perform other duties as assigned
Required Qualifications
Educational Requirements
Associate's Degree, Technical Diploma or equivalent combination of education and experience
Required Experience
Up to two years of job related experience
Knowledge, Skills, & Abilities
SKILLS
This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
- Standard
