Globallogic Associate Analyst Jobs in Usa

Work directly with Client Service Team (Client Managers, Client Executives and Principals) to provide a high level of client support in response to routine client requests and needs, act as liaison with carriers, and maintain client and carrier information.

Essential Duties & Responsibilities

Support the Client Service Team with the renewal process.

• Initiate marketing and renewal process by gathering client census data, current / renewal plan design and rate information, historical claims experience data, and any additionally related materials required to prepare RFP for client renewals and prospective groups. For specifically assigned clients, prepare RFP.
• Select employee benefit markets for solicitation, analyze market proposals received to verify benefits, premium rates and competitiveness and provide input in identifying alternative plans to show with analyses.
• Collaborate with Client Service Team to negotiate with current and bidding carriers to ensure most competitive rates/products for clients.
• Finalize and maintain client and carrier spreadsheets in accordance with internal requirements and client requests.
• Produce cost contribution analysis to be included in presentation to clients.
• Initiate, prepare and coordinate materials for the enrollment process and other formal client presentations.
• Coordinate client open enrollment / health fair events.
• Work with carrier representatives to coordinate activity for a smooth implementation of new plans.
• Coordinate Administrative Installation with insurance carrier and participate in installation meetings.
• Maintain Agency Management System and the ImageRight System.
• Follow processes and procedures as outlined in the Procedure Manual.

Provide day to day client service

• Act as liaison for client to research and resolve coverage, claim and administrative problems.
• Respond to client and carrier questions in a timely manner, requesting assistance from others on the Client Service Team if needed.
• Ensure the client data is accurate and current upon each renewal and throughout the policy period.
• Prepare files and other records needed by MMA.

Develop good relationships with Clients and others on the Client Service Team.

• Maintain the professional standards established by MMA when working with clients.
• Provide back up to other Benefit Analysts as needed.
• Share information with Benefit Analysts and others to create a good network of information within the Department.
• Attend monthly Analyst meetings and other meetings as requested.
• Serve as a technical resource / mentor to less experienced associates.

Education and/or Experience

Successful candidate will be a service oriented individual with high personal standards and a hands-on work style. This position requires an individual who is comfortable working at a varying pace, managing multiple tasks and deadlines simultaneously, adjusting priorities often, and managing frequent interruptions.

This position interacts with and provides service to internal associates and has contact with external vendors. The Benefits Analyst must be positive and approachable, and work effectively with diverse personalities. In addition, the following is required unless otherwise noted:

• Must possess a basic understanding of health and welfare plan benefits and carriers acquired through 3 years of experience providing group health and benefits service preferably at a brokerage or carrier or performing in a benefit specialist role with a Human Resource department of a large corporation.
• Bachelor degree preferred
• Maintain a valid, unrestricted State of California Life & Disability License and meet the continuing education requirements.
• Maintain a valid Driver’s License and dependable transportation.
• Proficiency with Microsoft Word, Excel and PowerPoint to include professional work experience creating tables, charts, graphs, pivot tables and formulas.
• Math skills are required to perform basic arithmetic, calculate percentages and amounts based on a percentage increase/decrease
• Above average analyzing, problem solving and planning/organizational techniques are essential.

Work Environment & Physical Demands

• Ability to use computer keyboard and sit in a stationary position for extended periods as well as the use of office equipment such as fax and copy machines, and telephones.
• Work is performed in a typical interior/office work environment.
• Occasional travel to client sites may be required. Travel is usually within driving distance.

The applicable base salary range for this role is $49,000 to $91,300.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

#MMAwest

#MMAEHB

#LI-DNI

Job Summary:

We are seeking a detail-oriented SQL Analyst ideally with experience in SQL Server Management Studio (SSMS). This role will be responsible for designing, executing, and optimizing SQL queries, supporting data analysis initiatives.

The ideal candidate is highly analytical, skilled in relational databases, and capable of transforming raw data into meaningful reports that support data-driven decision making.

Key Responsibilities:

• Write, optimize, and maintain SQL queries and stored procedures to extract and analyze data from multiple sources.
• Perform data analysis to identify trends, anomalies, and business opportunities.
• Support business users by troubleshooting data issues, validating results, and ensuring accuracy of reporting.
• Collaborate with cross-functional teams to define requirements and translate them into technical solutions.
• Ensure data integrity, security, and performance of queries and reporting solutions.
• Create and maintain documentation for queries, dashboards, and data processes.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or related field (or equivalent experience).
• 2+ years of experience working as a SQL Analyst, Data Analyst, or BI Analyst.
• Strong proficiency in SQL and experience with SQL Server / SSMS.
• Solid understanding of relational databases, data structures, and ETL concepts.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to communicate technical concepts to non-technical stakeholders.

Job Title : Drug Safety Analyst

Location : Los Angeles, CA

Pay range : $40 - $45

Duration : 1 year

Job Description:

Provides operational support for global pharmacovigilance activities for investigational and marketed products. Ensures pharmacovigilance deliverables are of the highest quality and meet global regulatory reporting timelines. Responsible for data analysis and management obtained from the integrated database utilized by worldwide pharmacovigilance personnel. Responsible for project implementation and execution of system, including responsibilities for providing safety ongoing business support and ongoing improvements. Key interface with the IT system administrators to verify and test system changes, ensuring that the system is compliant and meets business needs. The personnel who cover the workplace will develop their activities according to the Pharmacovigilance System Master File (PSMF), Standard Operating Procedures (SOPs) and Working Practices (WPs) and following the Pharmacovigilance legislation.

Responsibilities:

Coordinate and participate in the safety data analysis, review, processing and evaluation in order to prepare aggregates

1. Process and review safety data to develop aggregate safety reports
2. Support to respond to requests from regulatory agencies
3. Coordinate and manage creation of queries for data extraction used in different PV documents
4. Develop training documentation and/or work instructions to determine methods and procedures
5. Work as Signal Analyst during signal management activities including extractions of signal detection reports ensuring document filing and archiving

Ensure quality and compliance with the legal requirements for pharmacovigilance tasks and responsibilities.

1. Take part in self-inspection visits, audits, inspections and in CAPAs management
2. Coordination and management of aggregate safety reports submissions; notifies Regulatory Affairs and business partners accordingly
3. Interact with Regulatory Affairs Department as it relates to aggregate safety documents required by Regulatory Authorities
4. Review legislation to ensure compliance with local regulatory Authorities requirements
5. Provide training to concerned persons based on the training plan and managing training documentation; archive documents according to prevailing standards
6. Management of documentation describing PV applications use, which may include, but not limited to: SOPs, WP, User requirements, functional and/or technical specifications, process flow diagrams
7. Lead change management actions to assure PV team smoothly adapts to the new processes, as well as supporting the integration of a new application
8. Gathering, prioritizing, and planning improvements based on user requests, taking into account overall regulations to the business

PV data base operating activities:

1. Provide support in the updates in the database configuration of submission rules to Regulatory Authorities
2. Provide support in the updates in the database configuration of products and studies
3. Support drug safety applications with business administration tasks. Key project team technical expert to deliver solutions that are cost effective, sustainable, and meet business requirements

Scientific and medical literature review:

1. Define with the Knowledge Services Department the strategy of scientific searches that are performed
2. Review scientific literature and bibliographic search results and determine the actions necessary to be taken therewith

Experience:

Drug Safety Analyst should ensure their knowledge of pharmacovigilance practices; existing legislation, regulations and guidelines; medical coding and safety-data administration. Drug Safety Analyst should have a university degree in health sciences/ biosciences and additional training in IT or have a university degree in IT with additional training and/or experience in pharmacovigilance. At least 2 years of relevant experience in pharmacovigilance and 2 years of relevant experience in managing data bases, is usually required. Availability for international travelling when necessary is also required.

Needed Skills:

• Proven Self-starter with strong work ethic and the ability to exercise good judgment.
• Ability to work independently with minimum supervision.
• Must be proactive, results oriented, and have strong attention to detail.
• Strong organizational, analytical, and problem-solving skills with the ability to make structured decisions on a routine basis.
• Strong interpersonal skills with the ability to interact and collaborate with personnel at all levels in a team environment.
• Must possess strong technical writing and communication skills with ability to create and present design proposals, test scripts, execute training sessions and conduct effective meetings.
• Ability to effectively prioritize and manage multiple tasks to ensure successful completion targeted deadlines
• Proficient in Windows 7 and MS Office (Excel, PowerPoint, Visio, Word)
• Familiarity with validation of computer systems and/or GMP environments is essential.
• Knowledge of E2b (R2) and E2b (R3) is beneficial. Familiarity with Medical terminology, MedDRA, WhoDrug is beneficial
• Familiarity with reporting tools such as Business Objects is strongly preferred.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

We are seeking a highly skilled Treasury Analyst 3 to lead and enhance our cash operations, banking infrastructure, and liquidity strategies. This role is pivotal in ensuring optimal cash flow, minimizing risk, and supporting strategic financial initiatives across the organization.

The Analyst is responsible for a variety of day-to-day activities which may include cash positioning, our commercial paper program, equity contributions and dividend analysis, and bank account management & maintenance. In addition, the Treasury Analyst prepares and updates the cash forecast, may prepare Treasury's journal entries for the monthly & quarterly accounting close process and assists with bi-weekly and monthly reporting for our executives and accounting team. Assist implementing the company's risk management functions in foreign currency hedge programs. This position helps with long-term debt and equity issuances, including fundable property activities for our mortgage, and the reporting required by our regulators. This position could help with ad hoc projects and presentations as needed.

Key responsibilities include:

• Oversee daily cash positioning, forecasting, and reconciliation across multiple entities and bank accounts
• Manage and optimize banking relationships, including onboarding and facilitating KYC/legal processes, fee negotiations, and service evaluations
• Lead implementation and enhancement of treasury systems and cash management tools
• Develop and maintain short- and long-term cash flow forecasts to support strategic planning
• Assists in implementing the Company's risk management functions in foreign currency hedge programs
• Ensure compliance with internal controls, SOX requirements, and treasury policies
• Support capital markets activities, including debt issuance, covenant compliance, and interest rate management
• Lead fundable property analysis and record keeping for the mortgage
• Collaborate cross-functionally with accounting, FP&A, tax, and legal teams to align treasury operations
• Provide strategic insights on liquidity, working capital, and investment opportunities
• Supports deliverables for the preparation of company's SEC reporting filings and monthly/quarterly Treasury accounting related activities
• Maintains technical knowledge/skills of established business practices and current trends in cash management

Qualifications:

• Bachelor's degree in Finance, Accounting, or related field (MBA or CTP preferred)
• 7+ years of treasury or corporate finance experience, ideally in a multi-entity environment
• Strong understanding of cash management systems, banking platforms, and treasury technology
• Proven experience with cash forecasting, liquidity planning, and banking operations
• Excellent analytical, communication, and stakeholder management skills
• Proficiency in Excel, treasury workstations (e.g., Kyriba, GTreasury), and ERP systems (e.g., SAP, Oracle) with SAP preferred

Immediate Hiring – Senior Cybersecurity Analysts (NIST CSF Remediation Specialists)

Job Title: Senior Cybersecurity Analysts (NIST CSF Remediation Specialists) – Gap Analysis

Location: Topeka, Kansas (Remote – but must come onsite if required)

Experience: 10 + Years

Visa: US Citizens only (Client requirement).

Role Summary:

Senior analysts will own the remediation program, converting assessment findings into executable actions. They will work with stakeholders across IT, security, and operations to build prioritized remediation plans and track implementation progress throughout the year.

Key Responsibilities:

• Review completed NIST CSF 2.0 assessment and gap analysis

• Translate gaps into actionable remediation tasks mapped to CSF functions and categories

• Lead working sessions to establish priorities, dependencies, timelines, and required resources

• Oversee remediation implementation across technology, process, and governance domains

• Build and maintain executive cyber dashboards (progress, risks, KPIs, heatmaps)

• Provide ongoing risk scoring, remediation validation, and monthly progress updates

• Identify obstacles, inefficiencies, or risks to remediation timelines

• Mentor junior analysts and ensure consistency in reporting and documentation

Required Qualifications:

• 15+ years in cybersecurity governance, risk, and compliance (GRC)

• Hands-on experience running NIST CSF remediation programs (1.1 or 2.0)

• Strong understanding of security controls, architecture, and risk quantification

• Ability to convert assessment findings into prioritized remediation actions

• Experience building dashboards for executive audiences

• Excellent communication, documentation, and stakeholder coordination skills

If you know someone suitable or are interested, please share resumes or tag relevant professionals.

#CyberSecurity #NISTCSF #CyberRisk #GRC #CyberSecurityJobs #KansasJobs #USCitizensOnly #ContractJobs

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cupid Application Analyst

__________________________________________________

NOTE- THIS IS LARGELY REMOTEROLE & ONLY W2 CANDIDATES/NO C2C/1099

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: EPIC CUPID Application Analyst (Job Id - # 3217916)

Location: San Francisco CA 94104 (Hybrid-1 week/month)

Duration: 6 months + Strong Possibility of Extension

_________________________________________________________

Manager is looking for:

- Someone who can mentor our new FTEs in the Cupid application

- Someone who is also certified in Radiant and will be helping to cross-cover our Radiant on-call schedule (the goal is a single on-call schedule for Radiant/Cupid)

- Someone who is extremely strong in speaking to ops around workflows.

What specific experience, background, and/or qualifications are you looking for in candidates for this position?

Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications.

Job Function Summary:

Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.

Generic Scope:

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Custom Scope:

Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.

The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.

The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions

.____________________________________________________

Bhupesh Khurana

Lead Technical Recruiter

Email –

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Position: Payroll Tax Analyst

Location: One Park Avenue, New York, NY,10012 HYBRID in NYC (2x/wk in office on Mon-Tues)

Duration: Perm

Working Hours: 9-5 but must be willing to work (outside of those hours around quarter end & year end (busy season)

Salary: 75k-90k

Interview: 2 rounds

D2D:

Insight Global is looking for a Payroll Tax Analyst to support an enterprise‑level academic medical system in NYC. In this role, the Payroll Tax Analyst will ensure compliance with federal, state, and local payroll tax laws by maintaining accurate tax records, reviewing payroll tax filings, and coordinating timely and accurate tax payments with the organization’s tax service provider and treasury team. The analyst will manage tax registrations for new states and territories, assist with year‑end W‑2 and 1042 processing, prepare monthly payroll tax metrics, and research and resolve notices from tax agencies. Additional responsibilities include supporting audits, assisting employees with tax inquiries, maintaining vendor relationships, auditing employee tax setups, supporting foreign national tax processes, and participating in system testing for tax updates and software upgrades.

Must Haves:

• 2-5 years of relevant experience in an enterprise level organization
• Bachelor's degree
• Experience in PeopleSoft or other pay roll systems
• Experience in process improvement in a previous role

Plusses:

• FPC or CPP certifications
• Understanding of foreign national taxation and experience in maintaining third party taxation database for foreign nationals

$75,000 to $90,000 per year annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Position: Senior Data Analyst

Location: Hybrid 3 days/week in Boston, MA

Duration: 6+ month contract with possibility for extensions

We are seeking a skilled and detail-oriented Senior Data Analyst to support the documentation and optimization of email distribution standards, processes, and governance. The ideal candidate will play a critical role in analyzing, documenting, and streamlining the integration flow of platforms. They will also engage with business units to document and create business processes that support automated distribution list changes.

Key Responsibilities:

• Collaborate with platform teams, business leads, and stakeholders to understand and document the integration flow of platforms related to email distribution.
• Develop clear and comprehensive process flows, diagrams, and documentation to outline email distribution list processes and governance.
• Work closely with the Project Manager to gather and document requirements from business stakeholders, ensuring alignment with organizational goals and compliance standards.
• Analyze existing email distribution processes to identify inefficiencies and recommend improvements.
• Ensure all documentation is accurate, up-to-date, and accessible to relevant teams.
• Act as a liaison between technical teams and business stakeholders to ensure seamless communication and understanding of requirements.
• Demonstrate a conceptual understanding of distribution lists, their purpose, and their role in email communication workflows.
• Understand integration patterns and how systems and platforms interact to support email distribution processes.
• Possess a working knowledge of Active Directory and its role in managing user access, groups, and distribution lists.

Qualifications:

• Proven experience as a Data Analyst, Business Analyst, or a similar role, with a focus on process documentation and data integration.
• Strong skills in creating process flows, diagrams, and technical documentation.
• Excellent communication and interpersonal skills to engage effectively with cross-functional teams and stakeholders.
• Familiarity with email distribution systems, distribution list management, Active Directory, data governance, and compliance standards.
• Solid understanding of integration patterns and the ability to document platform interactions effectively.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Proficiency in tools such as Microsoft Word, PowerPoint, Visio, or similar software for process mapping and documentation.

One of the most profitable, stable, and steadily growing healthcare systems in Connecticut is expanding its Ancillary Applications team and looking for a senior-level Application Analyst who enjoys working in a large, complex environment where there’s always something new to learn.

Employee Testimonials:

• They Treat their employees well and with respect.
• Excellent Benefits, technology, pay, culture, reputation!
• Friendly staff and working to solve real problems and help people.
• Many resources and opportunities for development and lots of room for growth!

Job Title: Sr Application Analyst - Ancillary / Clinical Applications

Salary: $115,000 – $135,000

Location: Hartford County, CT Hybrid / Remote (In-office go live)

This is a role where you won’t be boxed into a narrow support function. You’ll be involved in implementations, upgrades, integrations, and modernization efforts across a wide range of clinical and specialty applications that directly support patient care.

The environment is large, well-funded, and constantly evolving, which means real opportunities to learn new technologies, take on larger projects, and pursue additional Epic or related certifications over time.

The position is hybrid, but in practice most of the team works from home and comes onsite primarily for go-lives and key implementation milestones.

What you’ll be working on

You’ll be part of a highly collaborative Ancillary Applications team responsible for implementing, maintaining, and supporting a diverse portfolio of systems used across acute care and specialty institutes. The work includes application configuration, testing, installation, troubleshooting, and ongoing support, as well as coordinating closely with infrastructure teams, vendors, and clinical stakeholders.

There is also a strong focus on modernization. The organization is actively migrating systems to the cloud, reducing technical debt, and replacing legacy platforms, so analysts here are exposed to projects that go well beyond day-to-day support.

This role also involves leading or contributing to projects from early discovery through go-live, helping gather requirements, coordinating technical reviews, and ensuring solutions are implemented correctly and securely.

What they’re hoping to find

• They’re looking for someone who is comfortable operating in a large enterprise environment, can communicate effectively with both technical teams and clinical users, and enjoys taking ownership of projects.
• Strong troubleshooting skills, solid documentation habits, and the ability to manage multiple priorities are all important.
• For one of these openings in particular, experience with Cadwell Arc EEG is especially valuable, along with a solid understanding of how clinical or ancillary applications integrate with broader hospital systems.
• Additional Applications managed by the team also include PeriWatch, Provation, Natus, Cadwell Arc, Airstrip, Computrition, and Spok, among others.
• Experience with similar applications would be acceptable as well if you do not have experience with these applications.

Why this environment stands out

• This is a place where analysts tend to stay. The organization is financially strong, invests heavily in technology, and continues to grow.
• The scale of the environment means exposure to a wide variety of systems and initiatives, and the leadership team actively encourages training, certification, and career progression.
• If you enjoy working on meaningful systems in healthcare, want the stability of a well-run organization, and like being part of projects that modernize and improve large-scale environments, this is a role worth exploring.

Job Title: Senior Business Analyst

Location: 100% Remote -Jackson, MS

Duration: 06 Months

Description of the job functions the contractor will be expected to perform. The Mississippi Department of Child Protective Services seeks a Senior Business Analyst to support a proof-of concept demonstration using natural language processing and other machine learning methods to improve the intake process. This work is critical to demonstrate the potential of the latest technology to improve the lives of children at risk.

The Senior Business Analyst (SBA) will play a key role in realizing strategic initiatives for the State by optimizing workflows, partnering with customers at all levels of the organization, and collaborating with technical resources to develop tools and methods that improve the intake process. The SBA must possess excellent communication skills, a proven record of delivering meaningful results, and the ability to work in an Agile environment. Furthermore, the SBA should be familiar with the data systems commonly used by Child Protective Services.

Key Responsibilities:

• Ensure the Objectives of the Project are Satisfied

o The SBA will ensure the State’s objectives of protecting children and reducing the use of State resources are maintained throughout the proof-of-concept.

o The SBA will add to the project objectives based on requests from the State.

• Lead Exploratory Interviews, Discovery Sessions, and Workshops

o Organize exploratory interviews, discovery sessions, and workshops with State representatives to understand and document current workflows and shortcomings.

o Identify key stakeholders and document their specific views on the current intake process.

o Work with technical team members to capture the technical implications of the shortcomings.

• Contribute to the Development of a New Intake Process

o Participate in discussions related to the development of the new intake process to ensure the objectives of the State are being met.

o Provide workflow insight; Reconcile the current workflow with the proposed revised workflow. Identify issues and benefits from the user’s perspective.

o Contribute to the development of key metrics associated with measuring the prototype’s efficacy.

o Document as appropriate for the purposes of transparency to the State.

o Provide written and verbal communications to clarify technical points as appropriate.

• Engage State at All Levels

o Partner with key stakeholders at all levels within MDCPS to ensure their understanding, participation, and support of the project.

o Gain support by understanding what is working and what could be improved in the current intake process.

• Ensure Transparency and Communications

o Provide short status reports on a bi-weekly basis and a monthly summary report.

• Coordinate Conference Room Demonstrations

o Organize the conference room demo for key stakeholders.

o Provide the framework for the demonstration to ensure the objectives of the State are satisfied.

o Work with the technical staff to ensure the major functionality of the application is presented and understood by the key stakeholders.

o Document feedback from the demonstration.

• Roadmap

o Contribute to the development of a roadmap that illustrates how the developed technology could be integrated into the State’s ecosystem of technologies and processes.

• Final Report

o Draft a final report of the project documenting all significant aspects.

o Provide a review copy of the report to the State. Capture comments from State officials.

o Update the final report based on comments from State officials. Resubmit the final report.

• Lead the Agile Development Process

o Provide scrum leadership

o Create documentation as agreed on with State representatives

Required Skills/Experience:

• Bachelor’s or Master’s degree in business administration, finance, or a related field.

• Minimum ten (10) years of experience in a business analyst role for either state, local, or corporate clients.

• Proven expertise delivering CCWIS solutions, including but not limited to, intake processes, call center operations processes, and case actioning.

• Working experience on design, configuration, and delivery of at least (2) COTS CCWIS systems, including systems by RedMane Technology.

• An understanding of how to advance a strategy and devise tactics to achieve incremental goals.

• Knowledge of developmental projects related to algorithm design, implementation, and testing is a plus.

• Skilled at conducting workshops, interviews, and discovery sessions.

• Can map workflows, analyze business outcomes, and devise improvements that minimize labor and cost, while improving outcomes using technological tools envisioned in the POC.

• Successful collaboration with technical team members.

• A successful history of using Agile methods to manage complex developments.

• Strong written and verbal communication skills.

• A history of quantifying the value of business outcomes based on measured data.

• Experience identifying key stakeholders, at all levels, and winning their support.

• Prior success in understanding high-level requirements and converting requirements into day-to-day action.

• Skill in managing budgets, scope, project risk, and delivering results.

• Can create clear documentation

About Us:

At Radiant Digital, we provide IT solutions and consulting services to help government agencies and businesses in the USA, Canada, the Middle East, and Southeast Asia. On the federal side, we support agencies like NASA, the Department of State (DOS), the IRS, ACL, ACF,USDA and many others, along with numerous state and local government agencies.

We work with industries like telecom, healthcare, entertainment, oil and gas offering solutions designed to meet their specific needs. We focus on improving systems, making better use of data, and updating applications to keep up with changing markets.