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Sr Quality Assurance Lead

Summary

CEI is seeking a QA Lead (US) who is responsible for quality execution, test strategy alignment, and day-to-day leadership across application pods. This role ensures testing excellence across functional, automation, performance, security, and UAT domains while acting as the primary onshore quality liaison to engineering and business teams.

The QA Lead works closely with offshore POD leads, AI/Automation teams, and performance engineers to deliver predictable, high quality releases.

CEI’s Solutions group provides project-based consulting services for custom application development. We focus on building custom web, mobile, integration, and related applications in the cloud. We are a Microsoft, GitHub, and AWS partner (among others). We also provide both strategy consulting and managed services for our customers. We are headquartered in Pittsburgh PA with offices in various locations including US cities, India, the US, and Spain.

Key Responsibilities

Test Strategy & Quality Ownership

• Own test strategy and execution for assigned applications or domains.
• Ensure alignment with TCoE standards, metrics, and best practices.
• Drive quality outcomes across Functional, E2E, API, UI, Performance, and Security testing.

Onshore Leadership & Client Interaction

• Serve as primary onshore QA contact for Signet Product Owners and Engineering teams.
• Participate in sprint planning, release readiness reviews, and defect triage meetings.
• Communicate test progress, risks, and quality insights clearly to stakeholders.

POD & Offshore Coordination

• Lead and coordinate offshore QA PODs, ensuring effective handoffs and follow?the?sun execution.
• Review test plans, automation coverage, defect metrics, and execution results.
• Ensure offshore teams adhere to defined quality, security, and compliance standards.

Automation & AI Enablement

• Drive automation-first mindset
• leveraging CEI Product (AIM?FIRE) and modern test frameworks.
• Identify candidates for automation, self?healing scripts, and AI generated test scenarios.
• Collaborate with Automation and AI pods to improve coverage and reduce manual effort.

Defect & Metrics Management

• Own defect lifecycle management including triage, prioritization, and closure.
• Track and report KPIs such as defect leakage, test pass rate, coverage, and cycle time.
• Support command?center dashboards and drill down analytics for assigned applications.

Required Skills & Experience

• 10+ years of QA / Testing experience with enterprise-scale applications.
• Strong hands on experience with manual and automated testing practices.
• Proven leadership experience managing distributed QA teams.
• Strong understanding of Agile, CI/CD, and DevOps-aligned testing.
• Excellent communication skills with ability to work directly with business and engineering stakeholders.

Preferred Experience

• Retail, POS, eCommerce, or multi channel application testing.
• Experience with Playwright, Selenium, API testing tools, and performance tools.
• Exposure to AI driven testing platforms and test analytics.

CEI’s Solutions division is a passionate team of software experts that work daily to build custom solutions that exceed customer expectations. Our focus is on custom solutions including cloud, web, mobile, data platform, data integration, BI / AI, and more. We have experience deploying solutions on the three major clouds – Azure, AWS, and GCP. We are a Microsoft Gold Partner and AWS Advanced Tier Partner. We are a mature practice with specialized skills across user experience, business analysis, agile development, testing, and more. We love building solutions together as a team.

Avo is a clinical AI platform build for tomorrow’s challenges, trusted by the clinicians of today. Our AI-powered platform was built by clinicians, for clinicians, and is being used at thousands of hospitals, practices, and clinics across the US.

We build clinical co-pilots integrated into the electronic health record (EHR). Avo operates as a truly global organization: our commercial and founding teams are primarily based in the United States,while the majority of our engineering organization is based in Seoul, supported by growing US engineering and product pods.

Avo is live in over 1,000 sites, and our customers include leading academic medical centers, rural hospitals, outpatient specialty practices, children's hospitals, and dialysis organizations. Implementations show over 80% time savings in clinical documentation, improvements in patient outcomes, and millions in annual cost savings for the organizations that use Avo.

We are seeking a Vice President of Engineering to lead our global engineering organization and serve as a critical bridge between our US-based product leadership and our Seoul-based engineering team.

The VP of Engineering will report to the CPO/CTO and will be responsible for driving engineering velocity and quality, building a unified global engineering culture, and guiding the organization toward greater architectural maturity as we scale an enterprise-grade platform.

Avo is building the next-generation application layer for clinical decision support. Our AI-powered tools serve as an intelligent “co-pilot” for clinicians, embedded directly within their clinical workflows to improve decision-making and reduce cognitive burden.

This role represents an incredible cross-border leadership opportunity. As a US-headquartered company with a high-performing engineering organization based in Seoul, Avo is seeking a Vice President of Engineering who can serve as the connective link between regions, bringing US-style product velocity, operational clarity, and strategic technical leadership to a disciplined and highly capable Korean engineering team.

1. Organizational Leadership (US ↔ Korea)

• Lead a distributed engineering org (heavily weighted in Seoul).
• Design lightweight processes (RFCs, async standups, written specs) that bridge time zones without slowing momentum.
• Partner with CPO/CTO to translate high-level product vision into actionable technical roadmaps.
• Hire and mentor senior talent in both the US and Korea; create clear career ladders that work across both regions.

2. Execution & Delivery

• Own the SDLC. Move us toward predictable, continuous delivery.
• Instill a culture of "Written-First" communication to minimize language friction and maximize clarity.
• Balance feature velocity with technical debt reduction and infrastructure investments.

3. Technical Stewardship

• Oversee the health of our JS/Python monorepo and AWS infrastructure.
• Set standards for code quality, security, and testing (Unit/E2E).
• Ensure our architecture supports strict security/compliance requirements (we will teach you the specific regulations like HIPAA/SOC2).

Must Haves

• 8+ years of engineering experience, with 3+ years managing managers or leading multiple teams.
• Technical Gravity: You are not coding daily, but you can confidently review architecture (System Design, API contracts, Data Models) and call out risks.
• Modern Web DNA: Deep familiarity with the modern JavaScript/Python ecosystem (you know why TypeScript matters and how to manage a monorepo).
• Work authorization in the US is required; visa sponsorship is not available for this role.

Strongly Preferred

• Korean fluency (spoken/written) is strongly preferred but not required. Most of our engineering team is Seoul-based, and this role is most effective when you can build trust and handle day-to-day leadership in Korean. If you’re not fluent, you’ll need exceptional written communication and cross-cultural leadership; we support translation tools and written-first workflows.
• High-Reliability Background: Experience in Healthtech, Fintech, AdTech, Logistics, or Cybersecurity. You understand that "move fast and break things" doesn't work when user integrity and reliability is mission-critical. Experience in healthcare, particularly on the clinical side of health technology, is highly valued.
• Proven track record leading distributed teams between the US and Asia (ideally Korea, but open to strong experience with India, China, or Vietnam). You understand the nuance of high-context vs. low-context communication.
• Comfort with AI-assisted development workflows (e.g., using LLMs to accelerate prototyping, refactoring, and documentation).

Nice-to-Haves

• Experience with EHR integrations (Epic/Cerner/FHIR).
• Experience scaling AI/LLM features in production.

• US-based, Remote/Flexible
• Periodic travel to the Asia-based engineering team 2–3 times per year, approximately one week per trip. This is not symbolic travel; dedicated in-person engagement is a core responsibility of the role.
  

* Front: React, TypeScript, Vite, Tailwind, Jotai.

* Back: Python, Django, Celery, PostgreSQL, Redis.

* Infra: AWS (ECS/ECR), GitHub Actions, Terraform.

* AI: OpenAI/Azure LLMs, RAG pipelines.

• Impact: This role offers a rare leadership opportunity to shape and design the technical teams and processes of a company that literally helps clinicians save lives and reduce burnout.
• Best of Both Worlds: You get the product aggression of the US market backed by the relentless execution and talent density of Seoul.
• High Agency: You are not inheriting a massive bureaucracy. You are building the scalable processes that will define the next stage of the company

• Generous Time Off: Unlimited vacation policy, plus 11 paid holidays
• Comprehensive Health Plans: Medical, Dental, and Vision - nearly 90% of premium coverage by Avo
• Paid Parental Leave: up to 16 weeks
• 401K and Matching
• Compensation and Equity: Competitive compensation and equity grants.