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Company Description
Greenwich St. Jewelers is an award-winning jewelry boutique located in the heart of Tribeca, NY with a personally curated selection of fine jewelry and unique engagement rings and wedding bands. We are experts in custom jewelry and jewelry repair/restoration with a full service jewelry shop on premises.
As a family business business celebrating our 50th year in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for our customer. We believe jewelry isn't just something you own, it is something that becomes part of who you are. We're so proud to help our clients discover their new favorite part of themselves.
Role Description
We are seeking a detail-oriented Ecommerce & Inventory Coordinator to own product setup, inventory workflows, and Email and SMS briefing execution across Greenwich St. Jewelers’ Shopify Plus ecosystem. This role ensures accuracy, consistency, and visual excellence across PDPs, collection pages, site merchandising, and lifecycle marketing initiatives.
The ideal candidate brings strong operational rigor, advanced Shopify Plus fluency, and hands-on experience supporting Email and SMS programs in a luxury e-commerce environment.
This is an on-site role requiring 5 days per week in our New York City office.
Core Responsibilities
Site Inventory Listings
- Receive newly entered inventory from the Inventory Associate to commence website processing, including:
- Sorting and maintaining inventory in designated GST locations according to status
- Reporting any additional main photo needs to Vendor or Inventory Associate
- Writing and formatting long-form web descriptions optimized for SEO and UX
- Listing all product details per GST guidelines in bullet format
- Ensuring all online assets are complete and set live in Shopify within two weeks of receipt, notifying sales floor managers for merchandising within the same timeframe
- Creating variants and setting evergreen status as needed once product is live on Shopify
Site Maintenance
- Create, merchandise, and maintain all collection pages, including monthly audits of designer and Top Nav collections for accuracy and relevance
- Conduct weekly site and merchandising audits to ensure PDPs have complete web descriptions, product details, imagery, and supporting assets
- Update photos for alternate metals as needed
Site Strategy & Experience
- Own upload, strategy, and briefing for all site assets, working with the Graphic Designer, Ecommerce & Marketing Director, and Developers (if needed) to ensure assets are on-brand and optimized for mobile and desktop
- Leverage data and Shopify knowledge to translate strategic direction from the Ecommerce & Marketing Director into high-impact site experiences for key moments (Holiday, Sale, Collaborations, etc.)
- Own weekly and monthly site performance and merchandising reporting, providing thoughtful analysis and actionable recommendations
- Ensure press and promotional mentions are reflected on-site via appropriate badges and merchandising
Third-Party Management
- Create, assign, and follow up on all developer tickets covering new feature requests, visual issues, promotions, site updates, new themes, and ongoing enhancements
- Attend all Digital Agency meetings with the Ecommerce & Marketing Director, leveraging time to address high-priority initiatives and outstanding requests
- Execute all agency-recommended site updates with Ecommerce & Marketing Director approval
- Monitor digital project execution to ensure initiatives progress according to timelines and roadmap
- Own site updates required to support SEO and Paid Media initiatives, including collection creation, merchandising, and providing linking destinations
- Coordinate cross-agency communication and initiatives to ensure alignment and timely execution
- Provide linking direction, create collection pages, and optimize merchandising for Email Marketing
- Add new vendors to Shopify as needed
Email & SMS Responsibilities
- Own monthly briefing process, including copy, image selection, segmentation, send times, and template direction for Email Campaigns, Flows, and SMS
- Own reporting and data analytics for Email Campaigns, Flows, and SMS
Photography Responsibilities
- Assess styled and on-model shot needs for upcoming site and email assets and submit requests to the Social Media Coordinator
- Add SKUs with missing imagery to the shot list weekly
- Pull product and organize trays by designer ahead of shoots
- Return jewelry to the appropriate display, tray, or bin post-shoot
- Receive web-ready alt-view folders once complete
- Upload new imagery to PDPs and adjust image order so model alt views appear first
Qualifications & Skill Summary
- At least 3 years of professional, non-internship experience required
- Advanced Shopify Plus experience across product uploads, variants, collections, merchandising, and PDP optimization
- Strong understanding of e-commerce merchandising and UX best practices
- Proven experience managing inventory workflows via Shopify Plus and Luxe
- Hands-on experience briefing and supporting Email and SMS campaigns and flows
- Advanced Klaviyo experience across segmentation, scheduling, and reporting
- Strong analytical and reporting skills across site performance, Email, and SMS
- Working knowledge of SEO best practices for e-commerce content and structure
- Experience collaborating with developers, agencies, and cross-functional teams
- Strong project management skills across multiple priorities and deadlines
Programs & Platforms
- Advanced Shopify Plus - Required
- Advanced Klaviyo - Required
- Microsoft Office
- Luxe (retail inventory platform)
- Google Workspace
- Project management platforms: Asana, Basecamp
- Google Analytics, Shopify Analytics, Klaviyo Analytics, Microsoft Clarity
- Adobe Photoshop
Benefits
- Annual Salary $70,000-$80,000
- 15 paid vacation days and 5 sick/personal days per year
- Medical/Dental/Vision for employee
- Flex Spending Account
- Commuter Spending Account
- 401k with matching (eligible after 1 year of employment)
- Employee Discounts for Self Purchases
Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Hi,
If anyone interested please call me and share your updated resume.
Position: Mortgage Loan Processor
Location: Cincinnati, OH 45245 (Onsite/Hybrid)
Duration: FTE/ Direct Hire
- a. The primary responsibilities of Company for the Mortgage Loan Processing are as follows:
- i. Perform outbound calls/emails to the Borrower’s regarding loan status in accordance with the Lender’s policy and procedures and within the standard performance levels agreed.
- ii. Receive and respond to inbound calls/emails from the Lender and Borrowers regarding loan status in accordingly with the Lender’s policy and procedures and within the standard performance levels agreed.
- iii.. Enter accurate and timely loan information into the Loan Origination System.
- iv. Upon order and receipt of loan documentation, review and approve the loan per authority level.
- v. Submit loans to underwriting for conditional review and final decision.
- vi. Coordinate with Lender’s Sales team prior to withdrawal of a loan application. vii. Hand-off internally to closing unit after performing pre-closing steps.
Knowledge/Experience:
- • One to two years of conventional mortgage Processing experience
- • Knowledge of full loan cycle processing (from beginning to end)
- • Strong understanding of Desktop Underwriter (DU) and Loan Prospector(LP) and HARP guidelines
- Competencies/Skills:
- • Strong communication skills, verbal and written
- • Strong analytical skills
- • Demonstrated ability to resolve complicated issues as they arise
- • Proven organizational skills and demonstrated ability to prioritize and multi-task
- Skills. Able to work through multiple computer programs and multi-computer monitors
- • Flexible in terms of shifts
- • Knowledge of MS Office
Thanks
Arvind
832-864-8727
Job Title: Field Support Officer (FSO) – IT Support
Location: Covington
VA
Evadale
TX
Cottonton
AL
Roanoke Rapids
NC
Longview
WA
Job Description:
We are looking for a Field Support Officer (FSO) to provide onsite IT support for network and end-user devices. The candidate will be responsible for troubleshooting network connectivity issues, switches, printers, and Wi-Fi to ensure smooth IT operations.
Responsibilities:
- Provide onsite support for network connectivity and LAN issues.
- Troubleshoot and maintain network switches and basic networking devices.
- Install and support printers and resolve printing issues.
- Troubleshoot Wi-Fi connectivity and access point issues.
- Support desktops, laptops, and peripheral devices.
- Respond to user tickets and resolve technical problems.
- Escalate complex issues to the network or infrastructure team when required.
Requirements:
- Basic knowledge of networking, switches, printers, and Wi-Fi.
- Experience in IT support or field support.
- Good troubleshooting and communication skills.
- Ability to provide onsite technical support.
Job Description
Ecommerce Merchandising and Operations Manager
JOB SUMMARY
The Ecommerce Merchandising Manager will be responsible for the daily management of the Trina Turk website. This position acts as a process owner and collaborates with cross-functional areas to troubleshoot and implement processes to ensure the website operates efficiently.
The eCommerce Merchandising Manager is responsible for creating a consumer-first experience to drive sales and engagement. They will build a compelling catalog of product and devise effective selling strategies, manage the consumer journey and shopping experience, and execute product launches and promotions. This role is responsible for reporting on product performance and reviewing historical sales data to make informed product recommendations and increase sales. They will ensure the best user experience and comprehensive merchandising strategy, recommending real-time actions.
This role will serve as the liaison between Marketing, Development, Planning, Buying, Operations, Customer Service, Licensing, and external vendors to maintain the functionality of the websites.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure that new features and functionality are fully tested before going live on websites
- Execute e-commerce projects, including timelines, deliverables, cross-functional partnerships, and communication
- Website sales/promotions: tagging, setting up, and making discounts live
- Oversee daily management from product content set-up, promotions, pricing, troubleshooting of product fulfillment, and system integration
- Collaborate with developers to implement new features in Shopify
- Troubleshoot all issues with Developer, Customer Service, Ops, and Shopify support
- Identify and implement Shopify apps to support overall e-commerce initiatives
- Review challenges and devise solutions to support e-commerce, user experience, information technology, marketing, and customer service
- Manage our connection with third-party fulfillment partners to our eCommerce platform to ensure accurate inventory synchronization and seamless order processing
- Ensure products are set up accurately with all details and necessary information
- Review online product pages constantly and implement improvements that will increase consumer spending
- Build and recommend merchandising strategies based on data and analytics
- Review and update product recommendations
- Monitor customer reviews and flag concerns with the appropriate departments
- Perform bi-weekly checks of online product to ensure the best brand experience for the end consumer
- Evaluate site experience across desktop and mobile, and recommend upgrades to further improve customer experience
- Manage Ecom samples for website photoshoots
- Update promotional calendar and product ETAs
EDUCATION AND/OR EXPERIENCE
- 5-7 years of experience in digital marketing and merchandising
- Solid understanding of digital channels, trends, and user behaviors
- Working knowledge of promotion and marketing strategies
- Strong team player with the ability to build and maintain good rapport with both internal and external customers
- Exceptional organizational and communication skills with demonstrated ability to prioritize workload and manage multiple projects
- Experience with Shopify and POS systems
- Deep understanding of ERP and inventory management systems
- Knowledge of Excel, Microsoft Office, Slack, and Trello
Position Overview
Our luxury jewelry division seeking an experienced Director of Ecommerce & CRM as a key leadership position. This role is responsible for spearheading the division’s ecomm and clienteling strategies to drive ecomm growth, enhance retail store sales, and expand brand awareness. The role will own the entire Ecommerce P&L and will be responsible for achieving sales and margin targets of the channel.
Additionally, the position will oversee the Ecomm and CRM budgets; including developers, digital media, search, partnerships, client gifting, and offline DTC events. This position will be accountable for all digital analysis, optimizations, and timely strategy changes when necessary.
Key Responsibilities
E-commerce:
- Financial Accountability: Achieve sales and margin plans for DTC web-based sales
- Development and Execution of Ecommerce Strategy: Formulate strategies to increase online sales, improve user experience, and ensure the website aligns with the brand's luxury image.
- Digital Marketing: Collaborate with the marketing team to implement digital marketing campaigns, including SEO, SEM, email marketing, social media, and paid advertising to drive traffic and conversions.
- Website Management: Oversee the design, functionality, and performance of the site, ensuring it is optimized for both desktop and mobile devices.
- Product Management: Manage the online product catalog, ensuring accurate product descriptions, images, and compelling merchandising.
CRM
- Strategy Development: Refine the existing CRM & Clienteling strategy and manage its execution. Develop and implement new strategies to build and maintain strong customer relationships, increase customer loyalty, and drive repeat purchases.
- Customer Data Management: Oversee the collection, segmentation, and analysis of customer data to personalize communications and offers. Evaluate current CRM software to determine its suitability for the business.
- Email Marketing: Manage email marketing campaigns, including automated workflows, personalized messaging, and A/B testing to optimize open rates, click-through rates, and conversions.
- Communications: Work with the Division head to refine language and communication methods to ensure clients receive an on-brand experience at every touch point.
- Customer Service Coordination: Ensure the customer service team has the tools and information needed to provide exceptional service, handle escalated issues, and implement feedback loops to improve the overall customer experience. Ensure VIP clinets are always attended to with the highest level of service.
Analytics and Performance Measurement:
- Ecom Dashboard: Enhance the existing performance dashboard to include advanced analytics that provide deeper insights into customer behavior and campaign effectiveness.
- CRM Dashboard: Develop performance KPI’s and create dashboard to monitor and share performance.
People Responsibilities & Cross-Departmental Collaboration:
- Team Management: Manage a high-performing Clienteling & CRM Manager and collaborate with retail store team on all clienteling efforts.
- Collaboration: Cultivate relationships with different departments within the division; including Customer Logistics, Production, Finance, Marketing, Sales and Planning.
Innovation & Continuous Improvement:
- Stay Ahead of Trends: Keep up with the latest trends in ecomm, CRM, and digital marketing to ensure the division remains competitive in the luxury market.
- Continuous Optimization: Constantly test, measure, and optimize strategies and tactics to improve performance.
SKILLS & REQUIREMENTS
Requirements:
- Ecomm Management: 7-10+ years’ experience in an ecomm role with P&L responsibility, ideally within the luxury goods or jewelry industry. Proven track record of driving online sales and optimizing digital platforms.
- CRM Experience: Extensive experience in CRM strategy, customer data management and personalized marketing.
- Luxury Brand Experience (Preferred): Understanding of the nuances of selling luxury products online, including maintaining brand integrity and enhancing customer experience.
- Digital Marketing: Strong background in digital marketing and e-commerce strategies.
- Data Analysis: Strong analytical skills, with the ability to interpret ecomm and customer data to inform strategy. Familiarity with tools like Google Analytics, Excel, and data visualization platforms.
- User Experience (UX) Design: Understanding of UX/UI principles to optimize the online shopping experience.
- SEO/SEM Proficiency: Experience in search engine optimization and paid search campaigns.
- Bachelor’s degree required. MBA preferred.
Technical Skills:
- Shopify Plus
- Google Analytics / Google Tag Manager, Google Ads, Meta Training
- Klayvio
- CRM Platforms
- Understanding of ERP system integration with Shopify
Soft Skills & Personal Attributes:
- Strategic Thinker: Ability to develop and implement long-term ecomm and CRM strategies aligned with business goals.
- Customer-Centric: A strong focus on customer experience and a deep understanding of luxury consumer behavior.
- Communication: Excellent verbal and written communication skills, with the ability to articulate complex strategies to diverse audiences.
- Problem-Solving: Strong problem-solving abilities, with a proactive approach to identifying challenges and implementing solutions.
- Attention to Detail: Meticulous attention to detail, particularly in maintaining brand integrity across digital channels.
- Adaptability: Ability to stay agile and adapt to the rapidly changing ecomm landscape.
About Us
“Good design elevates everything.” — Joanne Wilson, founder of Gotham
Gotham, the world's first cannabis concept store, is a pioneering brand and retail experience that embodies the vibrant spirit of New York City. Founded, owned, and operated by female entrepreneur and philanthropist Joanne Wilson, Gotham transcends the traditional dispensary by fusing art, design, fashion, and culture with New York State’s finest cannabis.
The place "where culture meets cannabis," Gotham celebrates creativity, inclusion, sophistication, and urban edge, becoming a cultural touchstone in New York's evolving cannabis landscape. Gotham debuted its flagship location on Bowery and 3rd Street in the East Village in 2023 and has since expanded statewide, opening a second location in Hudson, NY, and a third in Williamsburg at The Refinery at Domino. A fourth Gotham location has just opened at Grand Central Station!
At Gotham, we're not just selling products; we're crafting an elevated lifestyle experience that resonates with the discerning New Yorker. Join us in shaping the future of cannabis culture in the world’s greatest city—and beyond.
Job Description
Gotham is seeking a curious, collaborative, and communicative IT Associate to lead and support the organization’s technology infrastructure across all locations. This role is responsible for maintaining and optimizing hardware, software, and network systems while ensuring seamless technology operations for both retail stores and office teams.
The IT Associate will play a key role in managing day-to-day technical operations while also identifying opportunities to improve systems, implement new technologies, and support cross-departmental initiatives. This role requires strong problem-solving abilities, excellent communication skills, and the ability to collaborate with teams across the organization. Experience with emerging technologies such as AI tools and e-commerce platforms like Shopify will help support Gotham’s continued growth and innovation.
Expectations, Duties, and Responsibilities
- Manage and maintain Gotham’s IT infrastructure across all retail and office locations.
- Provide technical leadership and hands-on support for hardware, software, and network systems.
- Oversee installation, configuration, and maintenance of computers, devices, and technology systems.
- Troubleshoot and resolve technical issues related to desktops, laptops, printers, tablets, and other devices.
- Monitor and maintain IT systems to ensure reliability, security, and optimal performance.
- Manage device management systems and maintain inventory of company technology assets.
- Oversee onboarding and offboarding processes including device provisioning and account management.
- Administer company collaboration platforms including Slack, user permissions, channels, and integrations.
- Manage Google Workspace services including Google OAuth, Google Drive, and related tools.
- Install, configure, and manage company software while ensuring licenses remain compliant and systems remain secure.
- Maintain and support Shopify backend systems and integrations as needed.
- Identify and implement AI tools and automation opportunities to improve operational efficiency and workflows.
- Establish and maintain documentation for IT systems, processes, and protocols to ensure knowledge sharing and operational continuity.
- Collaborate cross-functionally with teams across the organization on technology initiatives and operational improvements.
- Provide IT support and infrastructure setup for new store openings and expansion initiatives.
- Travel to store locations as needed to support technology operations.
Skills & Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
- Strong experience managing and maintaining IT systems in a multi-location environment.
- Familiarity with operating systems including Windows, macOS, and Linux.
- Experience with device management systems and IT asset tracking.
- Familiarity with Google Workspace administration.
- Experience administering collaboration tools such as Slack.
- Knowledge of Shopify backend systems or e-commerce platform administration.
- Interest in or experience implementing AI tools or automation technologies.
- Strong troubleshooting and analytical problem-solving skills.
- Excellent communication and interpersonal skills with the ability to collaborate across departments.
- Ability to prioritize and manage multiple projects in a fast-paced environment.
- Willingness to travel to retail locations (Hudson, Williamsburg, Bowery, etc.) as needed.
Preferred Qualifications
- Experience in the cannabis industry.
- Experience supporting Shopify store operations, integrations, or apps.
- Experience evaluating and implementing emerging technology solutions.
- Experience supporting retail or multi-location environments.
Physical Requirements
- Ability to sit or stand for extended periods while working at a computer.
- Ability to lift and move equipment up to 25 pounds.
- Ability to travel between store and office locations as needed.
- Ability to perform hands-on technical tasks such as installing hardware, cabling, and device setup.
Akkodis is seeking a Tableau Admin for a Contract with a client located in San Antonio, TX (Onsite) and ideally strong hands-on Tableau Server, Custom Administrative Dashboards, SSL certificates, LDAP integration, and Active Directory, Data preparation, data extract/live data source validation.
Rate Range: $53/hr-$55/hr (The rate may be negotiable based on experience, education, geographic location, and other factors)
Key Responsibilities
• Maintain Tableau Server and site configurations, including user permissions, groups, projects, and data sources.
• Monitor server performance and capacity planning to ensure optimal performance of the system.
• Design, develop, and implement processes and workflows for administering Tableau Server.
• Stay up to date on new features and functionality in Tableau Server and make recommendations on how to leverage them to improve efficiency and effectiveness.
• Train and support users on proper usage of Tableau Server, including best practices for security, data governance, and data management.
• Perform regular maintenance and upgrades of Tableau Server as needed.
• Manage user access to Tableau Server, including creating and managing user accounts, groups, and permissions.
• Configure and manage Tableau Server security, including SSL certificates, LDAP integration, and Active Directory synchronization.
• Monitor server logs and performance metrics to identify potential issues and recommend solutions.
• Collaborate with IT staff to ensure proper integration of Tableau Server with other enterprise systems.
• Maintain Tableau Server and Desktop license management.
• Responsible for administrating Tableau environment as a primary technical point of contact on Tableau server related incidents and service requests tickets.
• Understanding of network requirement for the Tableau cluster to provide a common graphical interface portal for the end users to access backend data and troubleshooting basic network issues in a Windows server environment.
• Work with Tableau vendor support teams on any tableau cluster related issues /escalations, new tableau requirements to ensure better health of Tableau clusters, upgrade of existing cluster etc.
• Monitor performance of Server through developing Custom Administrative Dashboards.
• Design and Maintenance of Internal Website to display embedded Tableau Dashboards.
• Optimize and troubleshoot Tableau dashboards for performance.
• Design and Development of new Tableau dashboards per business needs.
• Monitoring Tableau scheduled background tasks and response on any service failures.
• Data preparation, data extract/live data source validation, maintenance using other Data Analysis tools.
If you are interested in this job, you can click APPLY NOW For other opportunities available at Akkodis go to If you have questions about the position, please contact Nitish Kumar at
Equal Opportunity Employer/Veterans/Disabled:
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Title: IT Infrastructure Administrator III / Microsoft 365 Administrator
Location: Columbus, OH
Duration: 04 months
ONLY USC
Position Overview
Client is seeking a skilled and security-focused Microsoft 365 Administrator to join our Corporate Information Technology team. This role is responsible for the administration, optimization, and security of our Microsoft 365 environment within a hybrid and multi-tenant enterprise infrastructure.
The ideal candidate combines strong hands-on technical expertise with a proactive, service-oriented mindset. This individual will manage Microsoft 365 services, support secure identity and access management, partner closely with Security teams, and serve as a Tier 3 escalation point for complex collaboration and messaging issues.
Key Responsibilities
Microsoft 365 Administration & Operations
Administer and maintain Microsoft 365 services including:
Exchange Online
SharePoint Online
OneDrive for Business
Microsoft Teams
Microsoft Entra ID
Purview
CoPilot Studio
Power Platform
Manage hybrid identity and mail flow integrations (Azure AD Connect, hybrid Exchange).
Oversee licensing, mailbox management, distribution groups, dynamic groups, and shared resources.
Monitor tenant health, service health, and usage reporting to ensure availability and performance.
Provide Tier 3 escalation support for complex messaging, collaboration, authentication, and synchronization issues.
Identity, Security & Compliance
Manage and maintain:
Conditional Access policies
Multi-Factor Authentication (MFA) policies
Identity Protection and access governance
Role-Based Access Control (RBAC)
Partner with Security Governance and SOC teams to remediate vulnerabilities and support enterprise application reviews.
Support Microsoft 365 security and compliance capabilities including:
Microsoft Purview
Data Loss Prevention (DLP)
eDiscovery
Retention and sensitivity labelling
Microsoft Defender for Office 365
Ensure configurations align with regulatory, contractual, and enterprise security requirements.
Automation & Continuous Improvement
Develop and maintain PowerShell scripts for automation, reporting, and bulk administration.
Leverage Microsoft Graph and provided APIs.
Identify and implement process improvements to increase reliability, efficiency, and security.
Evaluate and communicate new Microsoft features and roadmap items for enterprise applicability.
Collaboration & Governance
Partner with Infrastructure, Cloud Engineering, Service Desk, Desktop Management, and Security teams to improve reliability and end-user experience.
Support cloud migration and modernization initiatives.
Contribute to governance models for Teams, SharePoint, and collaboration services.
Develop and maintain documentation, knowledge articles, and change records.
Required Qualifications
Excellent written documentation and communication skills.
Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
5+ years of hands-on experience administering Microsoft 365 in a medium-to-large enterprise environment.
Strong expertise in:
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive
Microsoft Entra ID
Experience managing hybrid identity and directory synchronization (Azure AD Connect).
Strong understanding of:
Conditional Access
MFA
Identity governance
SMTP mail flow
SPF, DKIM, and DMARC
Proficiency with PowerShell scripting for automation and administration.
Experience troubleshooting authentication, SSO, and synchronization issues.
Must be a US Citizen.
What We’re Looking For
A proactive engineer who anticipates issues and strengthens security posture.
A collaborator who works effectively across IT and security teams.
A technically curious professional who stays current with Microsoft innovation.
A service-minded professional who improves the employee experience while protecting the enterprise.
It All Starts with Our People
As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.
Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.
How You’ll Make a Difference
Valvoline has a rewarding opportunity as a Sr. O365 Engineer. In this role, you will beresponsible for managing and optimizing the Microsoft 365 tenant with an on-premises AD and the Microsoft O365 suite, including, but not limited to, the following: AD, Azure AD, SharePoint, Teams, OneDrive, Outlook.
This role will ensure effective and timely resolution of problems and issues, as well as provide leadership in problem solving/remediation of issues.
Typically, responsible for establishing operational plans for job area, developing and implementing new products, processes, standards, or operational plans that will have impact on the achievement of functional results. Requires communication with leadership
- Manage and maintain Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.
- Monitor service health, usage, and performance across the tenant. Implement and co-manage Microsoft Purview policies, DLP, Conditional Access, and MFA
- Manages the end-to-end systems design, capacity planning and performance management to meet systems requirements while identifying opportunities for automation, cost savings, and service quality improvement
- Design, implement, and manage the various items in the O365 platform (e.g., SharePoint Online, Teams, Power BI, Security & Compliance Center, etc.). Understand the interdependencies with other enterprise services in the O365/Azure technology stack, and licensing, features and policies
- Maintain knowledge of and apply industry best practices for the O365 platform. Assists with the evaluation and selection of existing and emerging technologies, and the options that best fit business and IT strategic needs.
- Identifies, develops, and implements continuous process improvements and best practices into all areas (e.g., process, metrics, performance, etc.) to enable accurate, efficient, and effective systems' operations and customer satisfaction
- Troubleshoot complex technical issues and perform root cause analysis for major outages and incidents, engineer permanent solutions to issues and implement solutions as required
- Develop and maintain PowerShell scripts for automation, reporting, and bulk operations. Leverage Graph API and other tools for advanced automation and integration
- Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion
What You’ll Need to Succeed
- Bachelor’s degree in information systems, computer science or related field, or an equivalent combination of education and experience.
- Minimum 3-5 years of experience as an O365 engineer or administrator
- Relevant technical and process certifications (ITIL, Cisco, Fortinet, Microsoft, etc.)
Microsoft Certified: Modern Desktop Administrator Associate
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Microsoft Certified: Azure Administrator Associate
Microsoft 365 Certified: Enterprise Administrator Expert
- Expert knowledge of on-premises Active Directory infrastructure management and experience as a Domain Administrator
- Familiarity with Exchange Online, Teams, SharePoint, and OneDrive administration.
- Knowledge of Microsoft 365 security and compliance features.
- Knowledge of Azure Active Directory and the Microsoft Identity Platform.
- Experience in designing and implementing identity and conditional access
- Experience with on-premises Active Directory, Azure Active Directory, and hybrid deployments.
- Implementation of advanced functions of the Office 365 Security and Compliance Center, Microsoft Federation Integration with Office 365, Azure, and Identity Management.
- Excellent customer service skills, including verbal and written communication skills
- Excellent organizational and troubleshooting skills; ability to prioritize and manage multiple tasks and projects.
- Strong analytical and problem-solving skills
- Deep experience with public folder and PST migration complexities.
- Experience with PowerShell, LDAP, Active Directory, Azure, file transfer protocols, APIs, and troubleshooting data flows.
- Familiarity with application monitoring tools, reviewing log files, and being available on occasion for off-hours emergency support for critical applications.
- Familiarity with Cloud Access Security Broker (CASB) technology.
- PowerShell scripting expertise within Office 365, Azure AD, Teams, and SharePoint. In-depth knowledge of authorization and authentication in Microsoft hybrid environments, including Azure AD, Single Sign On (SSO), and Multi Factor Authentication (MFA)
We Take Care of the WHOLE You
- Health insurance plans (medical, dental, vision)
- HSA and flexible spending accounts
- 401(k)
- Incentive opportunity*
- Life insurance
- Short and long-term disability insurance
- Paid vacation and holidays*
- Employee Assistance Program
- Valvoline Instant Oil Change discounts
- Tuition reimbursement*
- Adoption assistance*
*Terms and conditions apply, and benefits may differ depending on position.
Your Path to Valvoline
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
*This is an on-site role based in East Haven, CT. Candidates must live within commuting distance and be authorized to work in the U.S.*
Summary:
Town Fair Tire is seeking a highly motivated Quality Assurance Tester to join a mid-sized team of
Software Developers, Data Scientists & Network Admins. The Tester’s primary role is to ensure the stability and integrity of in-house proprietary Software. Ideal candidate must have 4+ years of
experience in Manual Testing on web based applications. Testers will also be involved in software
deployment processes. This position also offers an entry level opportunity for learning or improving skills with Automation Testing utilizing Gherkin syntax on a C# codebase.
Duties and Responsibilities:
Test in-house proprietary Software for defects
Use of Visual Studio and proprietary tools for code deployments
Assist in creation, maintenance, and regular execution of Gherkin based Automation Scripts
coded in C#
Drive assigned tasks to completion with minimal oversight
Raise concerns or issues as early in the SDLC as possible
Contribute insight on user experience concerns or ideas
Communicate with developers and Project Owners to ensure functional and user requirements
are being met
Document functional defects thoroughly using bug tracking and task management tools (Wrike)
Collaborate with end users to collect data on reported defects or concerns
Assist in all testing processes involving the migration and integration of new and legacy
technologies
Participate in the identification and implementation of continuous improvement in process and
standards for the entire team
Requirements:
To be considered for this job, candidates may be required to have the following skills and
experience:
4+ years experience in Manual Software testing
Knowledge of quality assurance, software testing principles and practices, and understanding of
SDLC
Experience with testing across a range of application types, including web, mobile and desktop
Strong ability to identify, analyze, and resolve issues in collaboration with Product Owners and
Developers, including verification of implemented fixes
The ability to self-manage deliverables and communicate concerns
Display ownership and autonomy to work on tasks and be pro-active in managing it end to end
Excellent team building skills, including cross-functional team building
Participate in requirement analysis to understand specifications and user stories
Familiarity with Gherkin automation test architecture
Familiarity with SQL database structures and use
Familiarity using software Version Control application Git
Personal Attributes:
Demonstrate a personal passion for delivering Top Quality product results
Proactive attitude toward improving and optimizing existing and future systems
Enthusiasm for learning new tools and methodologies
Strong interpersonal, written, and oral communication skills
Able to conduct research into software issues and products as required
Ability to present ideas in user-friendly language
Highly self-motivated and directed, with keen attention to detail
Proven analytical and problem-solving abilities
Able to effectively prioritize tasks in a high-pressure environment
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Remote working/work at home options are available for this role.