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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Tampa, FL. Relocation assistance is not available for this position.

For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls.
• Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees.
• Documents relevant information as it relates to building a retirement income portfolio.
• Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age.
• Develops and communicates appropriate retirement income strategies based on individual member needs.
• Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products.
• Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill.
• Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s).
• Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation.
• Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services.
• Integrate risk management tools, products, and strategies to create an effective retirement income plan.
• Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature.
• Guides and influences less experienced team members.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma required.
• Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire.
• Required maintenance of FINRA Series 7 license.
• Required maintenance of FINRA Series 66 (or 63 and 65) license.
• Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions.
• 4 years of financial industry and/or sales experience.
• Experience delivering frequent written and oral communication.
• Experience processing and analyzing information.
• Experience fulfilling requests and meeting deadlines.
• Experience resolving conflict and negotiating.
• Experience multi-tasking in an operating systems environment.
• Experience participating in or leading teams.
• Successful completion of a job-related assessment may be required

What sets you apart:

• US military experience through military service or a military spouse/domestic partner.
• 3+ years of direct Annuity Sales Experience
• Experience working in an Inbound/Outbound Call Center
• Retirement Income Certified Professional Designation (RICP)

Compensation range: The salary range for this position is: $69,920.00 - $125,850.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs.

We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position.

For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls.
• Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio.
• Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age.
• Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan.
• Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill.
• Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s).
• Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation.
• Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services.
• Integrate risk management tools, products, and strategies to create an effective retirement income plan.
• May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed.
• Collaborates with team members to resolve issues and to identify appropriate issues for escalation.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma required.
• Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire.
• Required maintenance of FINRA Series 7 license.
• Required maintenance of FINRA Series 66 (or 63 and 65) license.
• Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions.
• 1 year of financial industry and/or sales experience.
• Experience delivering frequent written and oral communication.
• Experience processing and analyzing information.
• Experience fulfilling requests and meeting deadlines.
• Experience resolving conflict and negotiating.
• Experience multi-tasking in an operating systems environment
• Successful completion of a job-related assessment may be required

What sets you apart:

• 2+ years of direct Annuity Sales Experience
• Experience Working in an Inbound/Outbound Call Center
• Retirement Income Certified Professional Designation (RICP)
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $67,520.00 - $121,530.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members' individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the Tampa, FL. (Crosstown) Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
• Monitors legislative initiatives that may impact economy, society, and personal financial situation.
• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
• products and services.
• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
• Serves as a resource to less experienced team members on escalated issues of a routine nature.
• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 7:30am – 7:00pm (Central)
• An 8 hour shift will fall within these hours
• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED
• Required maintenance of Life/Health license
• Required annual completion of AHIP and Broker/Carrier appointments when applicable.
• 2 years of financial industry and/or life sales experience
• Experience delivering frequent written and oral communication
• Experience acquiring and applying new concepts and information
• Experience processing and analyzing information
• Experience fulfilling requests and meeting deadlines
• Experience resolving conflict and negotiating
• Experience multi-tasking in an operating systems environment
• Experience participating in or leading teams
• Successful completion of a job-related assessment may be required

What sets you apart:

• 4+ years experience working in Sales with life insurance
• 1+ years experience working in a call center environment
• CLU - Chartered Life Underwriter or comparable designation
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $62,470.00 - $105,420.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

City of Corvallis Police Department

The mission of the Corvallis Police Department is to enhance community livability by working in partnership with the community to promote public safety and crime prevention through education and enforcement; to maintain public order while preserving the legal rights of all individuals; to provide effective, efficient and courteous service; and to reduce the impact of crime.

Community Service Officers provide support and assist sworn and non-sworn staff in a variety of non-emergency situations that do not require police officer authority. Responsible for providing a range of duties to enhance the community livability of the City of Corvallis including animal control, minor investigations, and providing community education. Perform other related duties that are not traditionally the work of sworn officers.

All Community Service Officers perform the following essential duties in support of sworn and non-sworn employees. Time devoted to each of these functions may vary according to assignment, shift, or departmental needs. Special assignments are defined by the Chief of Police and consist of work of a specialized nature performed on a full-time basis for an extended period of time. These assignments are responsible for performing the essential duties of Community Service Officer, but with special emphasis on certain functions during their special assignment, and they may also require additional skills or training. Special assignments currently consist of Park Ranger.

January 2, 2026

Recruitment Opens

January 26th, 2026 @
5pm

Application Deadline for First Review

Application Screening

Panel Interviews

Chief's Interviews and Testing

Background/Medical/Drug Screen/Psychological

Anticipated Appointment of April 16th 2026

Duties include, but are not limited to the following:

• Use community policing techniques such as community education, problem-solving, presence in assigned areas using a motor vehicle, bicycle, or while on foot.
• Provide community service in the areas of community conflict resolution and referral to other departments or agencies and in support of sworn employees.
• Respond to community member requests for information within area of assignment. Provide crime prevention evaluation and education to the community.
• Coordinate, plan and participate in special events.Represent the Police Department at community information sharing meetings and events. Perform public relations duties to inform and educate the community. Give presentations for large and small groups and special populations.
• Respond to and investigate reports of no-suspect, minor, non-emergency calls for service that do not require police officer authority.
• Assist sworn employees with investigations by processing crime scenes, including gathering and processing evidence and canvassing neighborhoods.
• Document actions in reports as required. Coordinate prosecution with attorneys. Present coherent and persuasive testimony on behalf of the City at trial.
• Assist in administrative duties, such as completing forms, gathering and transporting materials, data entry or other similar support activities.
• Assist sworn staff with traffic control, exchange of information, completion of forms and processing scenes at traffic crashes.
• Respond to traffic hazards and disabled vehicles to alleviate the situation or request sworn officers as necessary.
• Respond with physical force for self-defense or defense of other persons as allowed by law.
• Apprehend, remove, and transport stray, injured, and nuisance domestic and wild animals. Provide basic animal first aid as required. Perform euthanasia of animals as necessary, consistent with law, policy, and good animal husbandry.
• Conduct dangerous animal, cruelty to animal and animal bite investigations. May seize and impound animals. Provide recommendation to the court if animals should be designated as dangerous.
• Patrol community for violations of animal control laws and potential problems. Issue citations for animal code offenses.
• May be assigned to train CSO recruits, including instruction and application of laws, department rules and policies, proper use and maintenance of equipment, and proper safety techniques.Evaluate and report progress of CSO recruits.
• Operate and drive a motor vehicle safely and legally.

It is the responsibility of all City of Corvallis employees to:

• Act ethically and honestly; apply ethical standards of behavior to daily work activities and interactions. Build confidence in the City through own actions.
• Conform to all safety rules and performs work in a safe manner.
• Adhere to all City and Department policies.
• Deliver excellent customer service to diverse audiences.
• Maintain effective work relationships.
• Arrive to work, meetings, and other work-related functions on time and maintains regular job attendance.
• Participate in the Emergency Management program including planning, classes, training sessions, exercises and emergency events as required.
• Perform other duties as assigned.

Qualifying Education / Experience

• High school diploma or equivalent. Two years training and/or experience in working effectively with the public.

• Two years post-secondary education.

• Possession of and the ability to maintain a valid Oregon Driver's License.
• Ability to possess and maintain First Aid and CPR Certifications

Knowledge / Skills / Abilities

Knowledge of: business English, spelling, punctuation, grammar, and basic math skills required; and understanding of operational rules and general instructions.

Ability to: testify in a court of law; communicate effectively, orally and in writing, and give presentations to a variety of audiences; respond to work situations in the field and rapidly evolving situations with minimal supervision; interpret statutes, municipal codes, and legal issues relative to work performed; respond to problems and complaints creatively; control small and large animals; safely operate firearms for the purpose of animal euthanasia; get along well with coworkers and the public and maintain effective work relationships; diffuse and resolve conflicts with emotionally-charged individuals in stressful situations; provide excellent customer service and use community policing skills to identify and solve problems; prioritize multiple duties and work with interruptions; maintain Oregon State Police Criminal Justice Information Systems clearance; maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information; use a personal computer and various software programs, office equipment, motor vehicle, telephone, electronic devices, firearms and defensive tools.

In Addition: the employee shall not pose a direct threat to the health or safety of the individual or others in the workplace; have demonstrable commitment to sustainability; and have demonstrable commitment to promoting and enhancing diversity, equity and inclusion.

Qualified applicants must submit an online application located on the City of Corvallis website(click on "Apply" above).

Position is open until filled.

Applications must be received by 5:00 PM on Monday January 26, 2026. Previous applicants may reapply.

Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.

The Community Standards Coordinator has primary responsibility for working with the student conduct process, providing support to students facing a range of challenges including but not limited to issues related to regulating behavior and managing conduct, and serve as a role model for, and advise a wide variety of students. The Community Standards Coordinator will help plan and provide a variety of interventions, referrals and follow up services, maintain accurate and professional case records and provide outreach and education about these services to the campus community.

The Community Standards Coordinator provides support to the Dean of Students and serves as a member of the Student Life team, who are committed to creating a campus community where all are welcomed, supported, and safe. The Community Standards Coordinator supports case management for students, families, and guests interacting with the Dean of Students office, assists with crisis response, serves as a lead member of the Care Team, and provides leadership in the process of educating students on the Code of Student Conduct and the behavioral standards of the campus community.

• Educate about and enforce community standards: Follow protocols that facilitate prompt and thorough follow-up on all reports (general incident reports, bias concerns, grievance complaints) with effective and professional record-keeping. Serve as a primary administrative hearing officer for student conduct violations. Maintain accurate and up-to-date records in Maxient.
  
• Maintain and support the student conduct process and procedures: Provide leadership within the student conduct system by coordinating hearing panels, meeting with students and families, and participating in and/or monitoring investigative processes. Serve as investigator in bias or Title IX complaints, completing annual trainings and/or certifications as needed. Ensure accurate and professional record keeping as it relates to student conduct investigations, hearings, and sanctions. Recruit and train hearing panelists and administrative hearing officers, create and/or revise hearing materials, make updates to the student conduct database, and serve in other conduct-related roles as appropriate.
• Support student-care initiatives: Serve as a lead member of the Care Team. Assist the Dean of Students and other staff with outreach and response to reports of student concern. Document all case management concerns, issues, and follow up in the Maxient case management system.
• Program Support: Provide support to the Bias Incident Response Team (BIRT) through student intake or with the investigative process. Assist with the training of staff members and student paraprofessionals to respond appropriately to emergency, crisis and other difficult student situations and to document follow-up promptly and effectively. Intervene with students and/or parents in a variety of highly emotional or tense situations in an effort to stabilize or resolve before escalating to the Dean of Students. Represent Student Life at admission visit days, orientation programs, and in other on-and-off campus settings.
• Education outreach and student mentoring/advising: Provide education and support to students, faculty, and staff to help recognize and respond to students in distress or crisis, national/local trends in student health and success, and issues related to student academic or personal concerns. Create and mentor team of students who serve as peer-mentors or peer-educators on topics related to personal wellness, campus resources, and compliance/community standards. Collaborate with Student Involvement staff, Counseling Center staff, and other campus partners in outreach activities, as appropriate. May include service on departmental, Division, University or ad-hoc committees, advising student organizations, projects, or other duties as assigned.
• Routine Responsibilities: Support the operations of the student life office which facilitates daily inquiries, requests, and concerns from students, employees, families, and others, whether in-person, via email, or via phone call, and work to route those to the best person/office at SXU for proper resolution. Support student activities and events with some after hours participation. Work with the SLP on Call team to coordinate and provide ongoing training for paraprofessional staff.
• Duty Responsibilities/Student Life Professional on Call
• Serve in an evening and weekend duty rotation system over 10 months. While on call, serve as a resource to University Housing Staff and Public Safety. The Student Life Professional on Call is expected to remain on campus or be within 15 minutes of campus.
• The Student Life Professional on Call will carry a duty mobile phone and respond to all calls.
• The Student Life Professional on Call will follow duty procedures and notify appropriate staff members regarding situations that impact the University community/ residence halls and/or students.

• This is a live-in position. Compensation includes a furnished apartment, internet, laundry (in building). A pet is permitted with signed agreement.
• Description of Hours: Mondays through Fridays, 8:30am to 4:30pm. Some nights, weekends, and special-event attendance required (on call, etc.)

• A bachelor's degree in education, human resources, political science, social work, or related field;
• Minimum of 1 to 2 years professional experience, preferably in a college/university setting, responding to student conduct or crises, providing direct service to students in distress, with evidence of successful partnerships with students, families, faculty, and staff;
• Experience in program development, education and outreach efforts, marketing, and/or training;
• Commitment to fostering student learning and support in a diverse and inclusive environment, shaped by the Core Values of the University and the Critical Concerns of the Sisters of Mercy and the Conference for Mercy in Higher Education.
• A developmental understanding of college students and a desire to facilitate student academic and personal success in a highly relational, supportive, and challenging yet service-oriented environment.
• Experience in interpreting and implementing relevant compliance practices and legal requirements (per Title IX. VAWA, Clery Act, etc.) and related federal, state, and local laws, regulations, and guidance in a university environment.
• Experience with behavioral intervention and threat assessment.
• Ability to balance daily demands and unexpected situations within a fast-paced and highly collaborative environment
• Bilingual Spanish speaking.
• Evidence of effective collaboration with key campus partners and stakeholders.

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.

Assistant/Associate Professor Tenure-Track

The College of Nursing and Health Sciences, Community Nursing Department invites applications for full-time faculty positions for the Tenure Track. We seek individuals deeply committed to community-engaged research and practice in one or more of the following specialty areas: maternity and women's health; pediatrics, family health; community and population health; and mental health nursing. We are particularly interested in candidates with expertise in global public health, social determinants of health, community-based management of populations with chronic illness; informatics, social justice, health equity and/or health disparities, and a demonstrated passion for improving health equity in underserved communities

Prospective faculty must be committed to rapid pedagogical, academic, and employment changes as driven by environmental conditions. These are on-site positions.

Minimum Qualifications:

Applicants will have an earned research doctorate in Nursing [PhD] or related field or its equivalent, a Master's in Nursing degree or its equivalent, and RN license in Massachusetts or eligibility for licensure. Applicants must have a successful record of teaching with the ability to sustain their program of funded research, secure external funding, and participate in community outreach. Although not limited to these areas, applicants with a program of research or scholarship in global public health, social determinants of health, community-based management of populations with chronic illness, informatics social justice, health equity and health disparities, community engaged or participatory approaches are encouraged to apply. Based on qualifications, faculty teach across all program levels. Additional responsibilities include student advisement and service.
PhD candidates will be considered. However, the applicant's PhD degree must be conferred by August 1 prior to the September start date. A letter from the applicant's faculty advisor confirming anticipated degree conferral date must be submitted with application materials.

Preferred Qualifications:
The preferred applicant will have completed post-doctoral research training and also have advanced specialty certification in their area of expertise.

SALARY: $97,000 - $104,000

The College of Nursing and Health Sciences has three departments, Adult Nursing, Community Nursing, and Medical Laboratory Science. Nursing has a total of 34 full-time faculty members and offers undergraduate and graduate programs in two Departments-Adult Nursing and Community Nursing. The undergraduate degree program has approximately 550 baccalaureate students enrolled in the prelicensure traditional and accelerated, and RN to BS tracks. The College also offers graduate nursing programs at the MS, DNP, and PhD level, with approximately 110 students enrolled across the graduate programs. Nursing is committed to building scholarship in the areas of chronic illness, nursing education, and global population health. Nursing has a long-standing teaching and research collaboration with the College of Engineering. Nursing also has a growing portfolio of international collaborations and offers unique clinical experiences through these collaborations. Programs are fully accredited by CCNE.

For more information about the College of Nursing and Health Sciences, please go to: CNHS/

UMass Dartmouth offers exciting benefits such as:

• 
  
• 75% Employer-Paid Health Insurance
  
• Flexible Spending Accounts
  
• Life Insurance
  
• Long Term Disability
  
• State Pension Retirement Plan
  
• Optional Retirement Savings Plans
  
• Tuition Credit (Employee, Spouse, & Dependents)
  
• Twelve (12) paid holidays
  
• And More!
  

Benefits for Faculty Federation

To apply please submit a letter of interest, current CV, and the contact information for three professional references. In the letter, please indicate how you learned of this position.

The review of applications will begin immediately and will continue until positions are filled.

Applicants must be currently authorized to work in the US on a full-time basis

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

About the Role

The Director of Innovation Programs and Community Engagement leads Better Business Bureau’s efforts to support small business owners through innovative programming, strategic partnerships, and meaningful community engagement.

This Phoenix-based leadership role drives the strategy, growth, and execution of BBB’s portfolio of entrepreneurship programs while activating ignite sparked by BBB, the organization’s meetings, events, and innovation hub. Through partnerships, programming, and community engagement, the Director positions the campus as a destination for connection and business growth while representing BBB across the regional business community through events, speaking engagements, and media opportunities.

This role plays a key part in strengthening the small business community by bringing together entrepreneurs, partners, and organizations through programs, events, and collaborative initiatives that expand opportunity and drive business growth.

The role oversees a portfolio of programs designed to help small business owners grow through education, connections, and resources. These initiatives include accelerators, bootcamps, summits, workshops, and other learning experiences delivered from the Phoenix campus while supporting innovation programming across BBB’s Pacific Southwest region.

We’re looking for a results-focused leader who can hit the ground running and drive results, strengthening existing programs, increasing campus engagement and revenue, and building partnerships that bring more small business owners and organizations into the hub. 

This role is responsible for driving growth, engagement, and revenue for the ignite sparked by BBB campus while expanding BBB’s impact within the regional business community. Success will be reflected in stronger programs, increased campus engagement and utilization, and a growing network of partnerships that expand opportunities for small business owners.

Working closely with the Vice President of Innovation, the Director contributes to the strategic growth and long-term sustainability of BBB’s small business program portfolio through partnerships, sponsorship development, earned revenue opportunities, and grant-supported initiatives.

Key Responsibilities

Activate and Grow the ignite sparked by BBB Campus

• Drive revenue generation for the ignite sparked by BBB campus by expanding external events, partnerships, and strategic programming that support the financial sustainability and growth of the hub
• Develop and maintain a dynamic calendar of events, workshops, educational programs, and community convenings that bring the business community into the campus
• Increase engagement and utilization of the campus by cultivating partnerships, programs, and events that consistently attract organizations, leaders, and small business owners
• Lead the planning and execution of workshops, networking events, educational sessions, and community gatherings
• Oversee event logistics including scheduling, vendor coordination, budgeting, and on-site execution
• Ensure the campus consistently provides a welcoming, professional, and high-quality experience for guests, partners, and program participants

Lead Entrepreneurship Programs

• Lead the management and ongoing evolution of existing small business education programs while overseeing the development of new initiatives
• Develop and refine curriculum, educational content, and learning experiences that support small business owners at different stages of growth
• Oversee program implementation from planning through execution, ensuring high-quality delivery and strong participant outcomes
• Identify opportunities to develop new programs and experiences that respond to emerging needs within the small business community
• Establish program goals, track performance metrics, and evaluate program impact

Build Partnerships and Community Engagement

• Develop and steward strategic partnerships and sponsorship relationships that support program growth and expand opportunities for small business owners
• Cultivate relationships with organizations, educational institutions, business leaders, and community partners
• Serve as a connector within the business community by identifying opportunities to convene partners and strengthen collaboration
• Represent BBB through community events, speaking engagements, and media opportunities
• Identify partnership opportunities that expand program reach, increase participation, and strengthen BBB’s presence within the business community

Operations and Team Leadership

• Lead the local Innovation team and oversee day-to-day operations of the campus, including meetings, events, programming, and overall coordination
• Supervise program support staff and campus-related roles as needed
• Ensure operational systems and processes effectively support programming, partnerships, and events
• Identify opportunities to improve space utilization, operational efficiency, and program delivery

Strategic Partnerships, Sponsorship, and Program Sustainability

• Cultivate strategic partnerships and sponsorship relationships that generate funding support for programs, events, and small business initiatives
• Manage program budgets and oversee the implementation and reporting of grant-funded initiatives
• Assist in identifying grant opportunities and contribute to proposals supporting small business initiatives
• Collaborate with leadership on partnership proposals, sponsorship opportunities, and program budgets
• Help ensure programs remain financially sustainable through partnerships, sponsorships, and earned revenue opportunities

Required Qualifications

• Bachelor’s degree required; advanced degree or equivalent experience preferred
• Five or more years of leadership experience in small business programs, economic development, nonprofit leadership, business education, or related fields
• Demonstrated ability to manage program budgets and oversee grant- and sponsor-funded initiatives
• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously
• Leadership experience planning and delivering events, workshops, and community programming
• Established relationships within the Phoenix small business community
• Excellent communication and public speaking skills
• Proven ability to build and sustain strategic partnerships across diverse organizations
• Comfort operating in a public-facing leadership role representing an organization externally
• Strong proficiency with modern productivity platforms, project management tools, and emerging technologies including Google Workspace and AI-enabled tools
• Ability to lift and move up to 50 pounds as part of event setup and campus operations
• Ability to work evenings or weekends based on program and event needs

Preferred Qualifications

• Experience designing and launching new programs or community initiatives supporting small business owners
• Background as a small business owner or direct experience supporting small businesses
• Experience working with sponsorship-supported or grant-funded programs
• Experience managing innovation hubs, coworking spaces, or event-driven venues
• Background in hospitality, event management, or customer experience environments focused on delivering welcoming, high-quality experiences
• Bilingual or multilingual language capability preferred

Other duties may be assigned as needed to support the mission, programs, and operations of the Better Business Bureau.

About Better Business Bureau

For more than 100 years, Better Business Bureau has advanced trust in the marketplace by setting standards for ethical business behavior, supporting businesses that operate with integrity, and helping consumers make informed decisions. BBB works to create a marketplace where businesses and communities thrive through trust, transparency, and accountability.

At BBB Pacific Southwest, that mission is carried forward through services that support both local businesses and consumers, while continuing to innovate through programs, partnerships, and community engagement that strengthen the small-business community. Through educational programs, events, and collaborative initiatives, BBB creates opportunities for entrepreneurs to connect, grow, and build sustainable, ethical businesses.

BBB is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.