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Finance & Operations Administrator – Property & Marketing Support
Pay Rate: $28–$32/hour (W-2)
Location: Onsite – New York, NY 11211
Schedule: Monday–Friday | 9:00 AM–5:00 PM (EST)
Start Date: ASAP
Duration: LOA coverage with potential longer-term extension
Perks: Weekly pay + benefits
About the Role
Our leading retail client is seeking a Finance & Operations Administrator to support the Property Coordinator, Marketing Director, and Center Management Team at Westfield World Trade Center. This role plays a critical part in ensuring smooth day-to-day operations across finance, tenant coordination, contracts, events, and marketing support.
This is an excellent opportunity to gain hands-on experience with a global retail organization while supporting a dynamic, fast-paced property environment.
What You’ll Do
Finance & Administrative Operations
- Process Accounts Payable and Accounts Receivable, including PO/invoice processing, manual billings, and percentage rent calculations
- Support month-end, quarter-end, and year-end reporting and audits
- Collect tenant sales data and maintain accurate rent rolls and financial trackers
- Reconcile P-card expenses and maintain financial documentation
- Maintain service contracts, work orders, and vendor documentation
Tenant, Vendor & Property Coordination
- Manage tenant onboarding and ongoing support, including certificates of insurance and compliance documentation
- Oversee the Port Authority Loading Dock (VS3) system, including delivery approvals and scheduling
- Issue tenant notices related to deliveries, operations, and lease requirements
- Serve as a key liaison between tenants, facilities, security, and internal teams
Retailer Events & On-Site Activation Support
- Coordinate in-store retailer events by collecting event details and securing required approvals
- Communicate event plans to security, housekeeping, engineering, and marketing partners
- Support on-site activations such as Gift with Purchase programs, The Good Festival, and seasonal events
- Assist with new retailer orientation, including URW Connect app training, center amenities, and operational guidelines
- Gather retailer feedback and participation data to support continuous improvement
Website & Marketing Content Support
- Audit and maintain the Westfield WTC website to ensure content accuracy and brand alignment
- Upload and manage promotions, tenant offers, and event listings
- Collaborate with internal teams to ensure consistency across messaging, imagery, and campaign content
- Support marketing campaigns and seasonal activations with timely content updates
General Office & Team Support
- Process mail, invoices, checks, and tenant documentation
- Order office supplies and coordinate IT support as needed
- Attend weekly staff meetings and required trainings
- Support ad hoc administrative and operational needs
What We’re Looking For
- Bachelor’s degree or equivalent experience
- 2–3 years of experience in an administrative, operations, or finance support role
- Experience with AP/AR, invoicing, and financial documentation
- Strong organizational skills and attention to detail
- Comfortable working cross-functionally with tenants, vendors, and internal teams
- Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, SharePoint)
- Experience with Salesforce and Procore is a plus
- Ability to manage multiple priorities while maintaining professionalism and composure
Why This Role
- Exposure to property operations, finance, marketing, and events in one role
- Work onsite at a flagship, high-profile retail destination
- Strong training and onboarding with role continuity beyond LOA coverage
- Opportunity to build relationships across retail, marketing, and operations teams
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-EM1
Position: Construction Project Administrator
Location: Vienna, VA (onsite)
Compensation: $85,000-$100,000
Duration: Contract to hire (guaranteed hire)
Start Date: ASAP
Qualifications:
8+ years of construction administrative experience
Commercial construction experience or previous work for a Commercial Construction company
Knowledge of Procore and MS Projects
Exceptional organizational skills and attention to detail
Ability to manage multiple projects and deadlines simultaneously
Summary:
The Project Administrator will directly support the Director of Operations, Project Managers, Superintendents, and Executive Leadership by managing project documentation, communications, subcontractor coordination, and administrative workflows across multiple active construction projects.
This individual will be responsible for maintaining project organization, ensuring document accuracy, facilitating subcontractor compliance, supporting billing and procurement processes, and helping ensure smooth execution from project inception through closeout.
This role is ideal for someone who thrives in a fast-paced construction environment and wants to grow into senior operations or project management roles over time.
Compass Healthcare Consulting & Placement is conducting a search for an experienced RN, Registered Nurse Administrator for Operations in an Assisted Living Facility located in Riverdale, NY. Qualified candidate will oversee ALP staff including nursing, clerical and paraprofessionals including HR, Coordination and Intake Staff. Qualified candidate will have prior Healthcare Operations experience within an Assisted Living Program, will be a team player who is able to work with other executive level staff. Please Apply Now for Immediate Consideration.
Medicaid Assisted Living Facility providing Assisted Living Program (ALP) services to an adult dependent population in Long Island, NY. Administrator who can support a collaborative team approach through providing guidance, and a continued commitment to excellence in resident satisfaction. Top candidates must have extensive knowledge in Long Term Care, strong management skills, and address business from a creative and compassionate point of view.
Qualifications:
- Active RN License and Registration in NY State
- Bachelors in Nursing
- Two (2) years of related work experience acceptable to the NYS Department of Health (DOH), Medicaid Assisted Living experience, preferred
- 2 years of which includes related supervisory experience which includes managing payroll, budgeting, staffing, and employee development.
- Candidates must possess and demonstrate a high degree of leadership, organizational ability, and communication skills
- Minimum qualifications of an Bachelor’s degree from an accredited college or university
Duties include:
- Maintain a high degree of resident satisfaction and retention through consistent delivery of high-quality services
- Provide leadership for staff and residents including proactively solving problems and resolving issues and administer annual resident satisfaction survey
- Ensure buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence
- Create and maintain an atmosphere of stability where the personal dignity of residents is maintained
- Represent the facility and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups
- Census – Manage census including admissions and discharges.
- Collections – Oversee and ensure timely collections of resident income and room & board (R&B).
- Staffing – Responsible for hiring, interviewing, and overseeing staffing needs.
Competitive compensation package with salary up to $120,000 - 130,000 for qualified individuals, including medical insurance, PTO, and more.
Qualified Candidates Please Apply Now for Immediate Consideration
Job Title: Office Administrator (Mandarin and English)
Position Type: Contract
Location: New York, NY
Salary Rate: $25–$30/hr (USD)
Job ID#: 166344
Job Description:
We are seeking a highly organized and proactive Office Administrator to support daily office operations and maintain a productive workplace environment. This role will be responsible for coordinating administrative functions, managing office supplies, supporting internal teams, and assisting with office events and vendor coordination. The ideal candidate will have strong communication skills and the ability to multitask in a fast-paced office setting.
Responsibilities:
• Maintain a clean, organized, and well-functioning office environment.
• Serve as the primary point of contact for internal staff, visitors, and external vendors.
• Answer incoming calls and assist with general inquiries and administrative support.
• Coordinate with building facilities, vendors, and service providers for repairs and maintenance.
• Maintain records related to parking spaces, permits, and office usage.
• Monitor and replenish office supplies and maintain kitchen snacks and inventory.
• Schedule meetings, appointments, and support calendar coordination.
• Support communication and coordination with overseas teams for on-site activities.
• Assist with planning and execution of on-site and off-site meetings and office events.
• Manage event logistics, including catering coordination, meeting materials, and presentation setup.
• Track office-related expenses and maintain accurate financial records.
• Collect and reconcile company credit card transaction data.
• Perform other administrative duties as assigned.
Requirements:
• Previous experience in administrative support, office coordination, or receptionist roles.
• Strong organizational and multitasking skills with attention to detail.
• Professional demeanor with excellent customer service and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in Microsoft Office 365 (Excel, Word, Outlook) and Google Suite.
• High School Diploma required; Bachelor’s degree preferred.
• Fluent in Mandarin and English required, as the role requires regular communication with internal teams and business partners in Mandarin-speaking regions.
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at : The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Job Title: Document Control Administrator (Contract)
Location: Menomonie, WI – Onsite
Pay: $22–$24/hour
Hours: Monday–Friday, 8:00 AM – 4:30 PM
Contract: 4-6 weeks, with possible extension
Benefits: Basic medical, dental, vision, and 401(k) for eligible employees
Job Summary:
We are seeking a detail-orientedDocument Control Administrator to support documentation and record-keeping for quality, operational, and manufacturing processes. This contract role involves organizing, maintaining, and verifying records, assisting with reports, and supporting internal teams to ensure compliance with standards.
Responsibilities:
- Collect, scan, and maintain documents, certificates, work orders, and records
- Assist with report preparation and data entry
- Organize and communicate procedures and instructions
- Ensure records are accurate, complete, and compliant
Qualifications:
- High school diploma or GED required; administrative or office experience preferred
- Proficiency with Microsoft Office; familiarity with quality or manufacturing standards a plus
- Strong attention to detail and ability to work independently
About Wakefern
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Markets®, Gourmet Garage®, and Morton Williams® banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
About You
As a member of the Transportation Safety Department, the Transportation Safety & Compliance Administrator supports the Safety & Compliance Department by performing a wide range of administrative and data management tasks that help maintain the fleet’s overall safety and regulatory compliance. This role is responsible for establishing and maintaining comprehensive accident and damage files, updating federally mandated records such as the DOT Accident Register, and preparing monthly compliance reports. The position requires daily interaction with internal partners including Risk Management, Fleet Maintenance, and Safety Supervisors as well as external stakeholders such as insurance brokers, ticket management companies, and law enforcement agencies. The Administrator also prepares various departmental correspondence and provides general administrative support as assigned by the Manager of Safety & Compliance. This role is essential in ensuring accurate documentation, timely reporting, and efficient workflow within the Safety & Compliance function.
Responsibilities:
The core functions of this position include, but are not limited to, the following:
- Establish, organize, and maintain comprehensive files for all accident investigations, tractor damage, trailer damage, and miscellaneous damage claims.
- Update and track all accident documentation to ensure accurate and complete file records.
- Maintain the DOT‑mandated Accident Register, ensuring all required incidents are logged and updated in a timely manner, according to DOT requirements.
- Manage data and create the Monthly Accident Register report for internal distribution.
- Coordinate check requests and manage charge accounts for obtaining police accident reports.
- Maintain a 7‑year filing archive for all accident-related folders in accordance with regulatory retention requirements.
- Coordinate with the insurance broker regarding Certificates of Insurance for owner‑operators renting or purchasing tractors.
- Engage daily with the Risk Management Division to exchange required information on accident files, supporting accurate claims handling and risk assessments.
- Manage the driver qualification files in compliance with Department of Transportation (DOT) regulations.
- Track and manage expiration dates for driver credentials, including medical screenings and registration renewals; generate and send monthly compliance reports to the Transportation Manager.
- Support timely processing of driver terminations, ensuring all systems and records are updated and coordinated with Accounting to remove union dues.
- Maintain accurate databases for fleet tractors, 700+ drivers, owner‑operator tractor registrations, and TWIC cards.
- Facilitate the Drivers’ Safety Award Program, including tracking accident‑free eligibility, ordering gifts, and coordinating award distribution.
- Monitor and maintain the annual roster of drivers who qualify for safety recognition based on accident‑free performance.
- Manage New York City parking tickets, including sorting, reconciling, and reviewing ticket notices.
- Coordinate with third‑party ticket management companies, maintain an updated tracking spreadsheet, and prepare monthly payment compilations and check requests.
- Prepare driver Preventable and Non‑Preventable determination letters and distribute to appropriate parties.
- Draft and maintain the Monthly Motorists Complaints Report, including documentation of incidents and tracking involved drivers.
- Generate departmental correspondence and reports as assigned by the Manager, Safety & Compliance.
- Is daily point of contact for Safety Supervisors, supporting investigation processes, documentation needs, and operational safety initiatives.
- Coordinate with Fleet Maintenance regarding damage assessments for tractors and trailers involved in accidents.
- Collaborates with internal departments (Transportation Operations, Risk Management, Fleet Maintenance, Accounting) to ensure accuracy, compliance, and timely communication.
What we are looking for
- High school diploma or equivalent required; associate degree preferred or working toward bachelor degree.
- Outstanding telephone etiquette, verbal and written communication skills
- Minimum of 3-5 years administrative, safety, compliance, or transportation industry experience.
- Understanding of DOT regulations, accident reporting requirements, or fleet safety processes a plus.
- Strong problem solving and critical thinking skills
- Ability to work independently, take initiative, and follow established compliance procedures.
- Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.
- Effective multitasking and time‑management skills, especially in a fast‑paced environment.
- Organized, systematic, detail oriented, impeccable record keeping skills.
- Ability to proactively interact with individuals throughout Wakefern and outside the company.
- Handles confidential matters with discretion and professionalism.
Physical Demands and Work Environment
- Ability to sit and work at a desk for long periods of time
- Ability to view screens for long periods of time
- On-site five days a week
Core Competencies
- Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
- Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
- Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
- Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
- Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
- Drive for Results: Supports divisional and strategic objectives through achievement of work goals.
Company Perks
- Vibrant Food Centric Culture
- Corporate Training and Development University
- Collaborative Team Environment
- Educational Workshops
- Networking Opportunities
- Volunteer Opportunities
Compensation and Benefits
The weekly salary range for this position is $1,113-$1511. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.
Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirement
Sierra Staffing Group is seeking a Customer Service Administrator to join a rapidly growing and established Electronic Manufacturing company in the Reno market. Qualified candidates will have experience supporting sales and customer service teams, order/data entry, ERP experience, and preparing purchase orders for customers.
Description
The Customer Service Administrator supports the Sales and Customer Service teams by accurately processing customer orders and maintaining complete documentation. This role ensures orders move smoothly from quote to booking and serves as a key internal link between Sales, Customer Service, and Document Control.
Key Responsibilities
Order Entry & Accuracy
- Review all confirmed customer purchase orders for accuracy and completeness.
- Accurately enter sales orders into the ERP system daily.
- Maintain an order entry error rate of no more than 3%.
- Meet daily order entry timelines.
Order Review & Record Management
- Maintain accurate and up-to-date customer records in the ERP system.
- Run the open order report daily and ensure all required fields are complete.
- Validate and review orders received through the API feed for accuracy and completeness
Documentation & Compliance
- Complete the Quote Record (QR) process and submit final documentation to Document Control as required.
- File customer documentation on the company file server daily.
- Ensure all order documentation is complete and audit ready.
Team & Administrative Support
- Support Program Managers as needed.
- Draft internal documents, prepare reports, and provide general administrative support.
- Communicate clearly with Sales, Customer Service, and Document Control to resolve order issues quickly.
- Participate in process improvement efforts and help track service metrics.
Qualifications
- High School Diploma or equivalent required.
- 2+ years of experience in customer service, inside sales support, or order administration preferred.
- Basic PC skills, including Microsoft Office Suite.
- Experience working with ERP (Syteline) systems preferred.
- Strong organizational and documentation management skills.
If you're qualified and interested in this great opportunity, please apply now!
Overview
We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.
Key Responsibilities
Digital Print Technology
- Configure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera.
- Secure the digital print technologies with company endpoint protection
- Install and maintain Zebra scanning and printing technologies used in digital printing
- Support users of the Monster Digital Platform in all aspects of the plant operations
Network Infrastructure & Support
- Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime.
- Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.
- Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.
- Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.
System Administration
- Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.
- Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.
- Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources.
- Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.
Operational IT Support
- Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively.
- Maintain comprehensive system and network documentation to ensure clear and efficient operations.
- Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.
- Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.
- Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.
Project and Process Improvement
- Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.
- Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.
- Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.
- Deploy corporate computers and related hardware.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 3+ years of experience in IT system administration and network support roles.
- Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.)
- Managing Microsoft Intune, Azure AD, and Entra ID
- Familiarity with email and endpoint security platforms
- Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration.
Preferred Qualifications
- Experience working in a manufacturing or industrial IT environment.
- Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent.
- Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics.
- Spanish language proficiency is a plus.
Skills & Attributes
- Strong problem-solving and troubleshooting capabilities.
- Clear verbal and written communication, especially with non-technical stakeholders.
- Ability to manage multiple priorities in a fast-paced environment.
- Detail-oriented with a focus on security and operational excellence.
VMware Administrator
LOCATION: Duluth/Suwanee, GA (off satellite blvd)
C-H (3-4 months on contract) – the contract period focuses on getting them trained up on everything.
WORKING DAYS/HOURS:
During contract: 5 days onsite during the training period (Monday through Friday, 8am – 5pm ET during training).
After contract: 4 days onsite, 1 day remote (actual shift is 8am – 5pm ET, Tuesday through Saturday)
Interview process:
2 rounds
1st round – zoom video for 30 minutes with the hiring manager
2nd round – onsite meeting with the team for an hour
MUST HAVE’s:
- VMware/Virtualization/ESXi
- Linux OS
- Windows OS
Job description:
The VMware Administrator is responsible for supporting both internal and customer-facing physical and virtual infrastructure environments. This role requires a solid foundation in compute platforms, cloud technologies, and related automation practices. The engineer must be capable of diagnosing and resolving technical and process-driven issues efficiently, with a strong focus on service quality and customer experience. Successful candidates demonstrate deep familiarity with cloud ecosystems and a commitment to ongoing professional development, including both technical expertise and interpersonal skills.
RESPONSIBILITIES:
- Build and maintain in-depth knowledge of assigned systems, platforms, projects, and functional domains
- Own and manage assigned service requests and incidents to ensure adherence to SLAs and high customer satisfaction
- Provide day-to-day operational support by responding to system alerts and resolving infrastructure incidents
- Act decisively on production-impacting issues and remain accountable until full resolution is achieved
- Deliver high-quality customer support through ticketing systems and direct communication channels, including phone support
- Execute planned maintenance activities such as system upgrades, hardware refreshes, software updates, and patch management
- Administer and support VMware ESXi and comparable virtualization platforms across multiple hardware environments
QUALIFICATIONS:
- Hands-on experience administering Linux and/or Windows operating systems in enterprise environments, including virtualization and hyperconverged platforms (e.g., VMware)
- Experience supporting Active Directory and Exchange in large-scale or production environments
- Familiarity with enterprise monitoring tools, including alerting, patch management, and data protection coordination for physical and virtual assets
- Ability to implement and manage basic network virtualization tasks, including NSX firewall rule modifications
- Working knowledge of high-availability architectures, clustering, and fault-tolerant system design
- Understanding of common infrastructure protocols and services such as SMTP, SNMP, SSL, SSH, and DNS
- Foundational knowledge of networking concepts and technologies, including the OSI model
DNI is a Prime Contractor providing professional and technical support services to the Federal Aviation Administration (FAA)’s Strategy & Performance (ASP) Services organization. DNI support is critical in delivering high-quality technical and professional services to multiple AIT groups, ensuring standardized coordination, collaboration, and consistent processes across the organization:
The Senior Web Application Systems Administrator performs advanced technical analysis and system administration activities supporting enterprise web-based applications and infrastructure. This role evaluates technology solutions, develops recommendations aligned with business and security requirements, and supports the implementation, configuration, and maintenance of complex systems.
The position serves as a senior technical resource responsible for analyzing system integrations, supporting system upgrades and migrations, ensuring compliance with federal security requirements, and coordinating with internal stakeholders and software vendors. The Senior Web Application Systems Administrator provides both strategic insight and hands-on technical expertise to ensure systems operate securely, efficiently, and in alignment with organizational objectives.
Requirements
Conducts complex analyses that evaluate alternative solutions and delivers well-supported recommendations for optimal use of technology, balancing business needs with risk considerations.
Demonstrates a comprehensive understanding of system integrations across multiple technologies and business units, ensuring alignment with enterprise strategy and organizational objectives.
Leads analysis activities for large-scale, complex projects and strategic initiatives involving high risk, cost, or visibility, with impacts spanning multiple departments and external stakeholders.
Performs server and system administration activities in support of system upgrades, migrations, and operational maintenance, including the ability to execute migrations during off-hours as required.
Develops, maintains, and manages system configurations, Active Directory (AD) accounts and credentials, and related access controls in accordance with FAA security requirements.
Completes and maintains security documentation, including Authority to Operate (ATO) artifacts, in compliance with FAA and NIST security guidelines.
Works effectively with commercial software vendors supporting COTS products to troubleshoot issues, implement upgrades, and ensure system compatibility.
Develops and maintains comprehensive documentation, including requirements, alternatives analyses, recommendations, technical specifications, configuration changes, test scenarios, and test results.
Qualifications and Special Knowledge Requirements
- Bachelor’s degree with twelve (12) years of relevant professional experience.
- Degree must be in Information Systems, Business Systems, Management Information Systems, IT Management, or a related field such as engineering, mathematics, or science.
- Formal certification(s) relevant to the area of expertise are preferred.
Knowledge, Skills, and Abilities
Performs system administration for web-based applications, ensuring reliability, security, and optimal performance across hosted environments. Highly proficient with Microsoft Internet Information Services (IIS), including configuration, deployment, troubleshooting, and performance tuning of web applications and services. Possesses strong understanding of how .NET applications and services interact with IIS, including application pools, worker processes, authentication methods, and pipeline configuration.
Ability to perform SQL Scripts for migrations and troubleshooting issues with vendor technical teams. Broad knowledge of ODBC connections, and various database concepts such as Redis. Available to perform scheduled migrations after hours.
Experienced in requesting, installing, renewing, and managing SSL/TLS certificates, including certificate signing requests (CSRs), private key management, and certificate binding within IIS. Knowledgeable in modern TLS protocols (TLS 1.2 and TLS 1.3), secure cipher suites, and industry best practices for encryption and secure communications. Familiar with disabling weak ciphers and protocols, maintaining compliance with security standards, and implementing HTTPS configurations to protect application traffic.
Additional experience includes log analysis, troubleshooting connectivity and certificate issues, coordinating with security teams and certificate authorities, and supporting secure deployment of enterprise web applications. Demonstrates strong documentation, change management, and incident response practices in production environments.
General proficiency in analytical practices, including the application of both standard and advanced analytical techniques and tools.
General knowledge of business processes, operational challenges, IT resources, and enabling technologies.
Demonstrated ability to perform server and system administration in complex enterprise environments.
Working knowledge of FAA-defined security requirements, NIST guidelines, and industry best practices related to system security, SSL/TLS, and risk management.
Experience supporting and administering environments using:
- Amazon Web Services (AWS)
- Windows Server Operating Systems (2019 or later)
- Internet Information Services (IIS)
- Microsoft .NET technologies
- Active Directory (AD) and Group Policy
- PowerShell
- Microsoft Gateway
- ODBC
- SQL Server and SQL scripting
- Splunk
- Redis