Field Engineer_ Elmhurst, NY (W2/ local only)

Datum Technologies Group

Queens, NY 2 days ago

Job Description

Field Engineer

Location: Elmhurst, NY 11371

Onsite /W2

Experience with MAC/ Windows / PC refresh/ Deployment.

Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
'-Provides service and customer support during field visits or dispatches.
-Diagnoses errors or technical problems and determines proper solutions.
-Produces timely and detailed service reports. -Documents processes.
-Collects and analyzes performance data to provide technical assistance.
'-Ties workflow to schedule -Accurately documents solutions related to complex issues
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved
-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
-Builds positive relationships with customers

Will wait for your response.

Vishnu Singh

Email :

Phone : 47